Derwent Chromaflow Calamity
Vložit
- čas přidán 8. 05. 2024
- Derwent Chromaflow Calamity
I really don't know how to frame this, all I can say is, watch this video and I hope my explanation is suitable.
CHECK OUT THE ART GEAR GUIDE AMAZON STORE USING THE LINK BELOW
The Art Gear Guide Social Media Platforms
---------------------------------------------
FACEBOOK PAGE - bit.ly/2FQdNDe
PATREON PAGE - bit.ly/3iLKu87
KO-FI DONATIONS - bit.ly/2SmKe3H
PERSONAL FACEBOOK - bit.ly/2sdjkwY
ART GEAR GUIDE INSTAGRAM - bit.ly/2FZ35gE
ART GEAR GUIDE TWITTER - bit.ly/2FFOyr3
DEVIANT ART - bit.ly/39ZMkOa
AMAZON STORE - amzn.to/2VRp12j
TIKTOK - bit.ly/3UExeaV
PINTREST - bit.ly/2S373bP
Pay Pal Donations For The Art Gear Guide
---------------------------------------------
DONATIONS - bit.ly/30Rg8sc
As always guys, thank you so much for your support I can’t tell you how much it means to me. You can of course support the channel by simply watching my videos to the end, reading the viewing the content on The Art Gear Guide and leaving comments along with likes, all for free, you have nothing at all to give and in return I am constantly giving away amazing art sets, free giveaways open to everyone no matter where you live in the world, I pay for postage.
If you would like to support the channel financially, of which all money goes back into buying art supplies to review and improving the production value etc, you can subscribe to my Patreon Channel. For as little as $2 a month you get access to many tutorials, colored pencils, marker, watercolor, pastel, mixed media etc. You can of course subscribe more than $2 a month, as much as $15 per month, but that is up to each individual and I set it at $2 because I wouldn’t everyone to gain access. Ive not added a tutorial in the past few months but I am working on a fantastic Absolute Beginners Guide to colored pencil artists and this has been so widely requested.
Finally, if you would like to follow my day to day personal life and get to know me and my family a bit better, you can click the links below and follow me on Facebook, Twitter or Instagram, I also have a Threads and TikTok which if you are on those platforms I’d love to see you over there. I am always adding work in progress images of the art projects I’m working on, photos and video clips of my Siberian Husky Koda and occasionally my family. - Jak na to + styl
![[Vowel]물고기는 물에서 살아야 해🐟🤣Fish have to live in the water #funny](http://i.ytimg.com/vi/3G9MH063Cx4/mqdefault.jpg)
No apology needed Harry. This is on Derwent, not you. You can only work with info you're given. I'm surprised a company like Derwent did this. It's quite disappointing.
This is absolutely not your fault it’s entirely on Derwent. Thank you for your honesty as always.
Harry, you are far and away the most conscientious reviewer on CZcams - I’d even say the most conscientious CZcamsr of them all. As such, I have every confidence that your viewers will thank you for letting us know what you know as you you have come to know it, rather than fault you for something you had no possible way of knowing. You are absolutely wonderful to care so much about our experience with this, but really and truly, this is on Derwent. The whole Chromaflow rollout has been a … “shouldn’t show,” if you will. When the first sets rolled out - 12 & 24, IIRC - in the US, the word was that these pencils were aimed “below professional grade,” strictly for coloring book artists - and that the 24 set was the largest one that was even going to be available. Then, as larger sets began to trickle out, it was presumed that they had had good success and so were were expanding. But then, it expanded again … and it wasn’t until your review and art project that I had any notion that these pencils were anything beyond, perhaps, student grade. The 150 count was, as you say, a clear reach for the Prismacolor market, and I almost bit, but didn’t, and I’m glad.
Imho, you’re right, something is rotten in -Denmark- Derwent, and has been for a bit. To me, the first sign was the disastrous Procolour, which I leapt at - and which now sits unused in its tin. The lightfastness alone was reason enough to make me regret that purchase. IIRC, there were no early open stock Procolours available, either, at least through Blick. But Derwent’s pre-rollout promos were so glowing, so effusive … I waited and waited for them finally to reach the US, and once they did and I finally had them in hand, I felt deeply misled. And that was Derwent, Harry - not you.
Next came the crazy-quilt, piecemeal rollout of Lightfast - unlike anything I’ve ever seen for any art product from any company anywhere. Next came the Artists’ reduction horror show - such that my wooden box is now more a time capsule, housing historical artifacts, than the working set of brilliantly transparent colored pencils perfect for aspects of my work, drawing minerals and crystals. And now, we have this Chromaflow open stock debacle. Havoc, wherever I look - and that doesn’t even begin to address strange Derwent Academy offerings, like watercolors and gouache that seem to be universally panned (no pun intended - they’re in tubes! 😂). The entire scenario speaks, not only to an overall reduction in quality, but would also seem to indicate dysfunction within the company itself. It seems that the left hand does not know what the right hand is doing, and both sides have forgotten the traditions through which they have had a handshake- and good-faith agreement with their customers for over a century. I hope that this turns around for the better, and soon. Although in the US, at least, when a company begins this kind of downhill slide, it can be difficult to turn around. Derwent has always been better than that, and I wish them better now. And as always, Harry, the very very best to you, who takes care of us better than anyone, and better than we ever even could’ve dreamed. Bless you, dear man, and thank you for all you do - including this latest important announcement.
100%
I am not an expert on colour or colouring but I actually love my Procolour pencils. Agree in general with this comment however.
@@flis625 Thank you for saying … I’m not unwilling to give them another go … and I’d much rather hear good news about Derwent than bad! If you’re able, I’d love to know a bit more … especially what you personally like best about Procolour (laydown, blending, etc.) and/or the colouring books where you’ve had your best luck with them - as we know, support/paper can make a huge difference! But even this word to the wise from a fellow artist is much appreciated - again, thank you kindly!
I use them in my Johanna Basford books. I am not really going for a realistic look, so I tend to only use one or two colours when I layer with them especially as each section is usually quite small eg. leaves, petals, butterfly wings. I also use them in my zentangles on the tiles, once again small spaces. I like that they stay sharp and pointy for longer than my other pencils but are not as hard as studio or artist Derwents. The colours are quite strong too. I use prismacolour when I want nice soft pencils and was given coloursoft recently too. Hope this helps.
That is tremendous help, thank you - exactly what I was looking for! I do have Prismas and Coloursoft, and you’re right - the Procolours are quite different to either! Luckily, though, I also have the Basford books (on US paper - I understand UK is different for some volumes, or at least has been in past). I shall try them out there, and see if I have more luck getting a feel for them that way. I’ll also try to focus more on layering single colors (or two at most) vs. lots of blending. Great “pro” tips!! 😉 And thanks to you, I again have some hope that it wasn’t all money wasted! Once more, thank you kindly for your excellent, and thorough, reply!! It’s much appreciated, and should prove very helpful!
You have the highest level of integrity possible. It is most definitely not your fault that Derwent suddenly changed how they have aways done things with no notice. Please be kind to yourself and I hope you have a good day going forward.
Thank you so much for your comment and for your donation I can’t tell you how much I appreciate it, thank you ever so much.
The list of 50 colors not available open stock or in any other tins at the moment:
Dandelion, Soft Yellow, Sienna Gold, Butterscotch, Clementine, Carrot, Cardinal Red, Shiraz, Ash Rose, Deep Vermilion, Rose Pink, Midnight Mauve, Deep Rose, Wildberry, Mardi Gras, Oyster, Light Heather, Mauve, Dewberry, Dark Purple, Picotee Blue, Egyptian Blue, Peacock Blue, Glaucous Blue, Santorini, Brilliant Blue, Blue Yonder, Sea Blue, Mineral Blue, Laurel Green, Field Grey, Pine Green, Mint Leaf, Olive Yellow, Key Lime, Spring Bud, Jungle Green, Bourbon, Nutshell, Liquorice, Biscotti, Almond Frost, Fell Mist, Moon Rock, Winter Lake, Oxford Grey, Charcoal Grey, Neutral Grey, Silver Mint and Ice Blue
Harry, NOT YOUR FAULT. When I bought these, I just automatically assume all will be available open stock . It's ALL ON DERWENT, and I am pissed at THEM, not you ...EVER!!! You are the most honest person I know!!!!
Don't be too hard on yourself, you couldn't do anything else about this, you did your best to inform us well. Thank you for that.
My grandfather offered to buy the biggest set of these for my birthday. So he got me the 72 set. I kid you not not three days later the bigger set came out. That’s really shitty of Derwent, but that’s not on you. And I can promise you nobody’s gonna blame you for it. Why would you think that the company who sells all their pencils open stock with suddenly do something stupid like this? Nobody would’ve thought of that. The only thing we can do is just reach out to them and give our concerns to them and hope that they fix this. It’s not like they can’t afford to and it would be the smart thing to do.
So don’t go feeling guilty for something that’s not your fault at all. You so much about us and I love that about you, but you do not need extra stress in your life over something like this.
We love you give the family a big hug from all of us !
The thing is, they *haven't* sold all their pencils open stock even previously. That's why I wasn't that surprised to hear it, just disappointed. 🙁 Glad I didn't buy the Chromaflow 150 before confirming this!
And it's 100% *NOT* on Harry. We all can work only with what the companies give us. All companies I've ever researched and been in contact with have given out contradictory information. So if there's anything I really need to know, I'll always ask twice or chat with someone else who has contacted the company about the same issue.
Mi sugerencia es que no compres más allá de 72 colores y te evitarás el mal rato de desear los colores no disponibles
This is ridiculous. We may be forced to just buy what's available in a set as open stock. ;/
And you’re definitely right about the wooden box that I don’t buy any of my pencils in the wooden box set because it’s just so expensive. If I could afford it, I would buy them all in those pretty ass boxes, but who the hell can afford that? And if this is their marketing team, that’s screwing this up this badly. That’s really sad because they are already such an established company that they shouldn’t even really have to work their friggin hard at it. It’s sad is what it is.
I made the mistake of buying my pastel pencils in the wooden box and the foam padding inside melted one hot summer without AC and stuck to the pencils and now I can no longer use the box and every time I use the pencils I end up with little bits of the stuck-on foam coming off all over my fingers and paper.
@@tarabooartarmy3654 🫨 well that’s a new fear unlocked
Oh Dear. Derwent almost broke your heart. But you haven’t lost your credibility. It is also our own responsibility to discern what to buy.
Keep up the wonderful job you are doing ❤
This isn’t your fault it’s in the company. You can only work with the information you have. I don’t think anyone is blaming you. As long as you keep your integrity up as always there isn’t an issue. Making this video is helpful and explains the situation clearly.
Thank you so much for your comment and support, I really appreciate it. I think it is such a shame what Derwent have decided to do and I hope people don't look upon the Chromaflow in a negative light as the actual pencil is beautiful and I think since the launch of the 72 set, they have improved the quality control issues surrounding the barrel. Thank you so much
More importantly, you have been consistant, honest and committed.. and that's all we ask for Harry but you always go the extra mile to keep us informed. There are many artists/reviewers out there but honesty is few and far between! And I don’t regret buying anything you’ve reviewed either.
THANK YOU!
Just last week I was chatting with staff at The Art Shop in Melbourne, and they told me then that they'd only be receiving 100 of the 150 pencils to sell open stock, which is insane. We don't get new Derwent products for ages in Australia, so I've not had a chance to buy the set. I would have been completely gutted if I'd done a video review on them and THEN found this out, so I feel for you, Harry, I really do! This is most definitely NOT your fault at all, and it's entirely on Derwent for releasing the set too soon and not disclosing this glaring issue! It really puts me off buying the 150 set if literally a third of them can't be replaced. A shocking turn of events for sure! 😱
Here here… am in SW VIC and not only does it take a long time to get new product, pricing for them here is stupid. I just got a full set of Inktense Pans… 24 colours and the local art store had them for nearly AUD$120…. I got them from Amazon for AUD$75 INCLUDING GST. Now I have the 12 set of Chromacolor, the full set of LYRA Polycolor and full set of FC PolyChromos and the full 150 set of Prismas. I tried them against the Prismas and there was no difference and the Prismas are my least favorite pencil… so I guess I don’t like the Chromacolor by definition. The Lyra are my fave pencil…followed by the faber castell… but I love the Inktense.
Harry - that is on THEM more than you! They gave you information that you forwarded to us in good faith, and it isn't fair to blame yourself for their playing games. While it isn't a great thing, as an artist who enjoys the opportunity to buy open-stock (yes - it is a factor in my decisions regarding what I purchase) I feel that there will be other alternatives for similar colors from other companies if someone had to 'fill in' colors that were used up. The more art I do, the more I realize that we don't have to stick to one brand only for a piece of artwork. I have watched MANY artists who do excellent work in MANY mediums (Pencils, pastels, watercolors, etc.) and VERY FEW only use one brand. I acknowledge your feelings on this issue, because I would feel the same to a point. but you told us what you were told from Derwent - who has the responsibility to disclose this type of information to their agents - like you - who are recommending their products to us. SHAME ON THEM! You are really a caring, decent man as you have shown us time after time. I did not buy the set, but if I did, I would take it in stride and would file in my mind that it is Derwent's fault for the misinformation that they gave to you and ultimately all of us. I would just get another brand and really reconsider purchasing other products from them as well. Thank you for your honesty. Please take care!
If Derwent does not or cannot offer those 50 colors in open stock, why didn't they A) offer them as a limited edition set on their own separate from the 100 pencil set or B) BUNDLE the 100 set and the 50 set together but in separate cases and marketing the 50 pencil set as a BONUS limited edition set WHILE SUPPLIES LAST? Duh.
Wow! IF this turns out to be true, I will never buy the 150 set. In fact, I won't be buying them ever. I don't know of anyone willing to buy another full set simply for those 50 pencils. This is a deceptive money practice imo. Not a good look on Derwent nor a good move. Evading a definitive answer shows they have something to hide. Because they don't want a drop in sales but this is their own fault. I will not do business like this. Thank you so much for doing a video on this issue. They are hurting their own business and this will hurt profits. I haven't pre-ordered thank goodness and won't buy them at all if they all are not open stock. I will simply speak with my wallet. This is a very bad move.
It's sneaky but not deceptive. It's not illegal to make money or adopt a new business strategy.
The problem with so many companies these days are driven by the bottom line and their investors. The needs of the customers come last and they’re lucky to have great folks like you giving honest review. It’s the companies being underhanded that owe apolgies.
Exactly! I find it really sad because if it wasn't for their customers, they wouldn't even be in business! How does that old saying go?
“Never bite the hand that feeds you”?
@@janascallan87 Precisely!
Just as a sidenote, pigments like the infamous PO49 and PO48, that makes the original and subsequent substitute of the pigments that make Quinacridone Gold, are discontinued, but not because they don’t exist!
It is my understanding that the automotive industry lost interest in the pigment/color, and therefore stopped harvesting. That meant that no more of those pigments would be available for the artist paint/color industry, because qe always get leftovers. Art color is not profitable/large enough industry to be able to sustain any form of sourcing on its own.
So basically these pigments aren’t available because there isn’t enough (numerically/bulk) interest on them.
Indeed some pigments are extremely rare, but must of them are the toxic ones such as cobalts, that are dangerous to source, process, use and dispose of…
Also, others are indeed scarce and hard to harvest, but the majority isn’t really scarce, it is mostly expensive and not worthy (for the pigment industry).
However the original burnt sienna (from the city if Sienna) pigment has indeed been extinct, although exist in other parts of the world. But the original location where it was first sourced indeed ran dry of it.
No worry Harry. In the Derwent cite there is a color chart for all Cromaflow sets. I see that the 50 color pencils what are not in open stock they don't have numbers only names. Anyhow I did order the missing pencils for 100 set and think that those 28 color pencils are enough to me. ( There are some very nice colors) . 100 set is enough. The missing 50 colors don't seem to be so special colors. I don't think that I need them. I can combine 100 Cromaflow with my 72 Colorsoft (I love them maybe even more) and also with 100 Lightfast pencils and it's more than enough for me. 🤔😃I mix and match different sets anyhow. And LOVE all Derwent color pencils.
You do not need to apologize. You are one of the nicest people out there. Maybe the problem is there are so many budget pencils flooding the market that maybe they are struggling with sales of a better quality product. I think a lot of people knew they were not going to supply the extra 50 pencils before they got to the market. It just never dawned on me to think that I would not be able to restock the extra 50. I thought maybe they would release them later. Or maybe it is just a gimmick right now so people will run to get the 150 set.
Huh, i will be curious to hear what they have to say. It took them a while to come out with open stock after releasing the original sets of Chromaflow. I think they might have been testing the waters with the smaller tins to see if they were popular.
I think there are a couple of factors here (i dont have any inside info and didn't even know the 150 set eas coming.)
1. It's easier to get a large art ahop like Michaels or Blick to stock a set. The store make more money and its only one product to add to their website and store. Open stock is a lot if skus and it dosnt make much money.
2. People need to use up a color before they buy a replacement. Nowadays companies have a formula of how many sets sold will warrent open stock availabilities. I also think that many of us have become art supply collectors (myself included), and we are unlikly to run out of many of the higher set colors. The colors i often need to replace are the basics found in smallet sets.
3. The industry is changing and legacy art brands are hurting. If people were buying enough open stock pencils of the tried and true sets they would focus on that, but instead, people are trying new brands and not using up the old. Companies now have to keep reiventing the product line to make sales. Think about how quickly the new best thing is forgotton. Again, i am guilty of this too.
Ill be curious to see if they release the extra colors. I think its a hard sell for stores to stock them so they might be hard to get and if they are hard to get or expensive (they have to make money to justify the shelf space) they wont sell and that will prove them right. I know blick has stopped selling open stock in several brands that are available because there isn't a big enough market for it.
I dont think its a pigment scaricity problem. I dont think they would go through the headache of making a new line for that.
Who knows? Your fine, your reviews are solid. Dont fret about it.
there was a discussion on reddit about prismas when the 150 set came up back in Feb/march. I got the chart from their main company website on March 28th.
I saw the footnote saying certain colours were in the 150 set only not open stock so I emailed and the reply was as harry got, strange. in the end the person who responded to my email said that all colours SHOULD eventually be available open stock. I took that for their word
Thanks, Lindsey! Along with Harry and a few others, you are one of the reviewers I feel I can trust. You guys do a valuable service. I do like to try out different art supplies, but I do have a few favorite brands that I actually have constantly replaced pencils I have used up, so open stock is important to me beyond a certain price point. I do mostly coloring, so lightfast isn't that important to me, but I find I do enjoy coloring (and occasional drawing) much more if I find a tool that is personally easy for me to use if I want to do more detailed work.
Agreed Lindsey. I don't see a scam or cash grab here, I see caution. But admittedly, weirdly quiet about the reasons.
I agree with you, Lindsay, to the degree that the issue may involve inventory and stocking. But, at the very least the last 50 pencils should be available open stock somewhere! Last year I desperately wanted the latest 28 Derwent Inktense colors, and I was willing to search the planet to get them without buying the first 100 pencils I already owned in order to get the new ones. All of the major retailers in the US seemed to be sold out, or, one could get one color somewhere and another somewhere else, where each one alone was stupidly expensive. Not even the Derwent home site had them all. I finally located the full set of 28 at Cult Pens, UK, for $59.99 plus $10 shipping-which I thought was pretty fair. But, at the very least, the pencils should have been available open stock SOMEWHERE (Derwent!), even if US and other customers would have to wait for international delivery time and jacked up pricing on the product plus international shipping! As for Derwent's other pencil sets, it puts a bad taste in my mouth that several require buying the dang wooden box to obtain the full line! I agree that, were they to sell full lines in ordinary tins (with the gorgeous Jesse Lane artwork, please) they would increase their own sales for their largest sets! I don't understand why they would limit the number of customers who can afford the pencils by making the big sets (Lightfast, for example) only at a pricepoint most people simply cannot afford! If the only storefront in the world that offered the complete line open stock on the last 50 Chromaflow was at the Derwent home site, I'd be ok with that, as long as Derwent itself carried all of them open stock or even as a supplementary set of 50. I thought the entire 2 year roll-out of the Chromaflow line was shady, anyway. Derwent risks losing its entire massive fan base over marketing flubs like this. Thankfully, we have people like Harry looking out for us, keeping it real.
That is a MASSIVE MISTAKE on Derwent. If they can only source 100 pigments open stock they should say so up front. It negatively impacts Derwents impeccable quality reputation, by not being up front with their customers.
Exactly if Derwent Artist set 120 was sold in the cheaper tin more people could afford to buy them. As long as all are sold open stock. Derwent Artists are GREAT PENCILS I'm very upset we lost so many especially the higher lightfast ones.
What I got back from Derwent replied to me was that the extra 50 would not be available at this moment but eventually SHOULD be all open stock. My understanding that they are testing the marketing waters vs Prisma and would make sense that they wouldn't produce all the colours open stock all at once. I mean to drop all the money right at the start of the launch not knowing how well these would sell. I wouldn't appologize as it's not your fault as you haven't been provided all the info. I will say that that on the colour chart that was on their website it did have a footnote saying which colours would not be available open stock. I had heard about the 150 set long before you put out your video (thread on Reddit) out so I don't feel you have done anything wrong.
Harry, I have been one of your subscribers for many years now, and like any of your subscribers I know for sure you are a man of integrity. This is on Derwent, not you. They obviously have issues with transparency which is only unfortunate to their brand. Like you, I love my Derwent pencils. I hope they can resolve this soon. Keep up the good work Harry and don't take on guilt for something beyond what you could have known. ❤
This is not your fault Harry, you asked and they answered. They didn't tell you there was anything untoward was happening. They could have told you they were only selling 100 pencils open stock. You are the most honest CZcams reviewer I know. It's a shame they are doing this stuff.
Oh, you shouldn't feel this bad about it. It's not your fault, Derwent should be feeling bad for deceiving you and all of us. I am glad I haven't bought the new colours yet, I'll wait for the list of the available ones. Thanks for letting all of us know! 😊
Derwent makes some of the best pencils I’ve ever used. This is so shady, they need to be transparent from the start and get it together.
What a strange thing for them to do. Hopefully they will add the rest some day. If they can't get the pigments they could make those colors limited editions, so people would know they might not be available very long. I am still interested int the whole set & I don't blame you that they are all not available. 1 pencil lasts me a long time usually anyway.
If you actually want the list of colors unavailable open stock they are listed in official Derwent chromaflow color chart - and that's where this disclaimer comes from. I really hope they'll change their minds about it and they do it soon. Absolutely not your fault Harry, jokes on them as they will not see the sales they're expecting.
Please don't blame yourself for this, you can only work with the information given to you. No one questions your integrity, you truly seem to be an open and honest person, which is why I follow your channel. Don't beat yourself up about this, it's not the end of the world, just an inconvenience at this point. If this is the worst thing that happens to anyone, that's a blessing, we have to keep it in perspective.
I'm so sorry that Derwent put you in a position where you feel the need to apologize. This is totally on Derwent. We can count on you to go the extra mile to give us solid reviews on products. I feel like I can count on you to have our best interests at heart. You help us all to make a more informed decision when purchasing new products on line. Thank you so much for what you do and how you do it. Your honesty is NOT in question. God bless.
I love Derwent and own almost all of their sets. Sad that because of the pigment sources being depleted that this is an issue. But I have to wonder about the market saturation of low quality budget brands or medium quality budget brands and potential impact that has on the colored pencil market as a whole....
This channel is amazing 🤩 Who is the person in the company making these decisions……names would help for complaints to company.The idea of not understanding their market before launch was stupid. Knowing a full set that was a complete challenge to Prismacolour. When the marketing & directors are not listening to the millions of potential customers they have FAILED British can complain….rest assured that they will go in. Please have a cup of tea & keep going ❤xxxxx
Harry I noticed this on the updated color chart on Derwents uk page back when they first announced they were coming out with the 150 set. It shows the ones only available in the 150 set too. I just set a pic of it over on your fb post
Bit is on their website. Go look at the list of the light fast info. It is buried in there. I think it is actually only 72 sold open stock.
Hi Harry, I appreciate you giving us an update but you did your best with the information they gave you. Not your fault at all and I am still planning on buying it. Still the most reliable reviewer in my opinion!
Harry, you could not know what Derwent was doing. You did the perfect thing by contacting them and asking them to clarify. Thank you for that. This is really kind of an ugly and greedy way for them to do business. I have many, many beautiful products from Derwent, but I am not going to buy this particular set until they get honest.
No need to apologize, Harry. Thank you for the information.
Hello Harry. I'm just 8min in but, when I heard they were coming out with the 150 set I went straight to Derwent website to check if the colour chart was updated and it was, in the colour chart was * in 50 colour and in the bottom it said *this colours are not available open stock, the information was there. They probably could be more transparent than they were, I agree with that, but the information, even if half hidden was there. Now I think, and this is just what I think, no way to now for sure, that they plan to bring the other 50 to open stock at some point, maybe they need more time for production or they wanted to see the response to the increased line, and in my opinion is because of that that they didn't give a straight answer to that. Maybe they don't want to say it will not be open stock and in a couple of months is or they don't want to say that will be open stock and in a couple months decide that is not possible, just my guess here. I'm really curious about the 150 set but to be honest if the other 50 don't become open stock I'm not sure if I will get them. Thank you for your review, for your honesty and for always try to bring us all the information you possible can.
I got the information about only 100 being available open stock from the art store where I normally buy my colored pencils. They're a store specialized in colored pencils and licensed by Derwent. They announced that only 100 would be available open stock. You can buy a set with all the new colors available open stock. Of course they sell the 150 set, stating that 50 colors are unique to this set. Not your fault that they're a bit mysterious about it.
Don't apologise you give us the information as you get it. I am hoping Derwent will sell all 150 open stock in the long run. Keep up the great work. :)
I purchased this set after seeing your review because I didn’t own any of the Chromoflow and after seeing the new colors, I jumped on it. Harry, don’t take it to heart. You had no way of knowing what Derwent had planned but how can they except to compete with other brands who do sell all of their pencils open stock? Someone made a big boo-boo. I certainly can’t predict the future but perhaps they will change their mind 🎉
OMG you are so honest, I feel that I can watch your videos, and be sure that you will tell everything to the best of your abilities, which is as much as I can ask for.
That is a shame. There are some unique colors I was interested in. Thanks again for your honesty and finding a bit more information for us.
Don't apologize at all. On Amazon US they only sell the 100 set. This is enough just to try them. They is another place online for 150 set. So I went on. Derwent website the 150 set wasn't available yet. So please don't be upset we love your channel. You are the best
To be fair, I personally think at the cost of the pencils and if you are currently looking at buying a new set, you'd be better off with Polychromos or Luminance, both are open stock, great quality, lightfast and a great colour selection. I really don't think Chromoflow are worth it.
Give yourself some grace and let it be. It is all good. Companies are not creatives and make business decisions that are not creative friendly. Stay well and remain positive.
Your understanding or even presumption of all 150 colors of Chromaflow being available as open stock is certainly not your fault. I think a lot of larger corporate art suppliers have changed over the years and are not what they once were. Prismacolor being bought out by a large corporate biz is testament to how big corporations look to satisfy stockholders, squeeze out as much profit as possible and put quality and even honesty at a lower level priority than before. Thank you for being very honest and responsible to your viewers. We really appreciate it! I do hope Derwent won't go the way of so many other large art suppliers who put profit over quality & accountability to their customers. 😊👍
Thank you for being honest, it’s in no way your fault it’s all on Derwent, I have bought al their pencils over the years and been very happy and delighted with most f them. I love the Chromoflow but I’m deeply disappointed in their lack of acknowledgment and almost underhanded way they have sold this set and not allowed for so many pencils to be bought open stock. Obviously they are still making them as they will. Be in the 150 sets still.! This as you pointed out is Outrageous! I did pause to wonder when Lucy adds colour, was only able to buy a certain amount of the new colours to add to the 72 set she already had and not all of them, this answers that question she had of why.
Thank you so much for posting this. 100 was the maximum number I saw available here when I bought them quite recently, and I actually bought that set because I had heard that there were colors only available in the full set. I didn’t even know there was one with 150, and I haven’t used mine yet, so maybe I can sell them in order to get the full set, as frustrating as it will be to not be able to replace some of them.
Due to issues with the joints in my hands, I just need something really easy to lay down, and as far as I can tell, Chromaflows are the best option I have, so as I’d like as many colors as I can get, 150 and being frustrated about 50 of them later is better than having biught 100 and having to buy 150 on top of it just because I didn’t get those colors to start with.
I’m sorry it sounds like they’ve been jerking you around, but I really appreciate this video.
Dear Harry, your review was amazing and so very timely. I did not buy the set because I don’t color that much, and I already have prismas and the other Derwent lines. Like others have commented, even if I had bought the set, I would have never thought of blaming you in any way shape or form. Knowing how conscientious you are, this one is not on you at all. In their email to me, I was informed that only 100 colours are available open stock. They also wrote that at present, they have no plans to change that; however, my request will be forwarded to marketing. I believe the open stock colors are the ones in the 72 set, plus the 28 set available on cult pens. But don’t quote me on the last sentence.
Thank you so much for this upload. I really appreciate it. I recently bought the 72 set and was considering selling those on ebay to get the 150 set. I changed my mind because of this. I ended up ordering a tin of the additional 28 colours to get mine up to the amount from the 100 set. I'd rather not have pencils that I can't restock when I run out. Thank you!
Excellent video Harry. Your honesty and ethics are so valuable. Sharing this with my students.
It’s not your fault, Harry! You are such a kind soul, please don’t apologize for something that you have no control over. Besides, my (probably) unpopular opinion is that Derwent will eventually start manufacturing and releasing to open stock the 50 pencils that exist only in sets now. They need time. Until then, artists will get the chance to lovingly use what they have currently in their sets.
Big hugs from California 🤗
Your honesty is your watchword Harry unfortunately it’s not with everyone,you have earned yours no apology needed 😎
The colours I love so far from the 150 set are Saffron Mango which is a beautiful highlight colour for warm toned darker skin colours and the Dusky Purple which I’m loving as a liner over my pencil drawings
This most definitely is not your fault at all, this is Derwents problem. I do still plan on getting the 150 set regardless but it does really make it harder for people that go through them fast or can’t afford a new set every time. I am ok if there is a color I need I am able to buy a new set and maybe give my old set of duplicates to someone else in one of my coloring groups. This does hurt others in the coloring community that can’t afford a new set after you run out of a few of the colors that you can’t just replace pencil by pencil. I am just a colorist for hobby not professional or anything so I highly doubt I will go through them fast but it still will hurt their own company by doing this to their customers. I love your channel and this has no reflection on you….this is on Derwent!
Harry, it's probably just temporary. At first they weren't selling them individually at all. I wouldn't worry about it at all if I were you.
Thank you so much for having put that out there ^^ Trusting Derwent, I was not planning on checking if the whole set was open stock or not.
we do our best hased on experience, & y've confirmed many issues based on environmental & social climate changes... competition seems to escalate the best & worst aspects of human efforts, but fear-based greed affects industries at all levels....yr example of untegrity reminds me to be compassionate thruy these turbulent growing pains, & remain hopeful that comparanoia will dissolve & the cream will once again rise to the top.
When I bought my 72 set in September 2023 (I'm in the United States), NONE of the pencils were available open stock. I'm not a colored pencil artist--I use colored pencils mostly for coloring, so lightfastness is not important to me. BUT open stock is. And I have a price point of what I will spend on a set without replaceable colors--and while I bought my set on sale, $77.50 is a lot of money to buy an entire set to replace a missing red. I liked the Chromaflow, but a 72 set of Prismacolor was actually a couple of dollars cheaper. Of course, prices for both sets fluctuate a lot, but generally speaking--there are a LOT of colored pencils that fall in the same price range, as Chromaflow, that are either bigger sets, or have open stock pencils. I found out a few months ago that Derwent finally were selling open stock pencils in the U.S. and I was thrilled! The 100 colors are all available from Blick, but so far, they aren't carrying the 150 OR the 100 set. By the way, please don't be so hard on yourself! It's not your fault that so far, the whole 150 collection is not yet open stock. Derwent tends to be kind of "shy" about their plans (to put it nicely). On the US Derwent site (where the 72 set is double what I paid on Blick), there are older questions on the Q & A where they are telling the customers that they don't plan to put out a set bigger than 24, and more recently, that they did not offer open stock pencils. I don't know if I will get the 150 set when it's available here--especially since I still need to fill out my collection of the Derwent Lightfast. (I bought a small set, and bought open stock pencils from Jackson's in the UK because they had more colors in stock and it was cheaper, even with shipping). The Derwent Lightfast I justified by telling myself I was going to start doing original art again since I used to draw and paint when I was younger. Anyway, sorry for such a long post. Just wanted to say that there are a handful of CZcamsrs that I actually trust that they are giving their honest opinion and that I respect that they know what they are actually talking about. You are one of them. Your reviews are very informative and they help me decide if something might work for me. You are so hard on yourself, Harry! I am sending you a "mental hug" to let you know everything is fine, and Derwent should bear the brunt of any customer disappointment. I think they are probably waiting to see how popular the 150 set is and then will fill in the other colors (and they may end up changing some entirely).
Absolutely not your fault. You reviewed the product in good faith, as always
Harry: I agree 💯 with everyone else. This is not your fault at all and please listen to us all. We care about you and know how much you are gutted by this. But it is NOT your fault
Hey mate. All good! I like Derwent as well and own a bunch of their products…. A lot…. But I’ve worked most of my career in the corporate sector and just know when there is a supply chain, an accounting issue on the balance sheet, or a marketing issue. In this I think it’s a bit all then covered by a marketing obfuscation at the customer expense. As an old sales manager at my previous Fortune 100 IT company (I retired) would say… NEVER CONFUSE SELLING WITH DELIVERY. I think you’re right. Derwent had a marketing issue against Prismacolor. So they developed an unsustainable product and will likely retrograde it to 100 colours once they have market share. You were dealt a bucket of poo and reported in good faith. We’re OK.
I agree with you. I believe that the 150 set is a flash gimmick and the 100 set will become the staple.
This is not your fault. You're not Derwent.
Your integrity is refreshing, thanks for the reviews they are very helpful.
You are so kind and honest so I understand you wanting to apologize to your viewers, however do not feel that you are in anyway responsible for you cannot control what Derwent decides to do with their products. You always give the utmost honest reviews, I am sure many of us are truly grateful for that. In the end if we like the pencils some colors are better than none. Take care of yourself. 🇨🇦
you are VERY VERY nice person Harry..... keep it up!☺
As everyone is saying Harry, this is not your fault. Neither that Derwent has made the decision to only sell 100 pencils open stock nor that you were unaware of that decision. It sounds to me that you did due diligence and asked Derwent if there was anything you should know and they said no. Whoever you asked may not have thought this was important for purchasers, busy people don’t always think things through. Now we know and in the future we can make informed decisions. It will be interesting to see which colours are unavailable, won’t it?
It’s NOT your fault. Derwent broke their normal protocol for selling for whatever reason. You had no way of knowing they would do this. They should have been upfront about it and they weren’t. That’s on them. They probably have been hit with consumers with less money because of the economy and pencils are a luxury. Food before pencils, aye? Sales are down so…..
And ironic, if you think about it … because in a budget-conscious market, the ability to buy piecemeal actually becomes that much more important!
Nah, its not a big issue for me, though I am disappointed that certain colors will not be available open stock. I will use those colors sparingly. Don't give up hope, perhaps one day, Derwent might release open-stock for the new 50 colors.
Sir, here in the Netherlands there is a shop who has been selling the 72 set Chromaflow in the tin and the smaller sets with great discounts for months. I wonder why. 🤔
Thank You Harry, please let it go, it's not your fault and we all appreciate your character and trust your commitment to the truth. Hey I'm a US citizen and we know all about the effect misinformation has and how it's being used all around the world. Blessings
PLEASE don't feel bad--you just saved me from BUYING a Derwent Chromoflow 150 set!! Who wants to run out of a color (usually meaning it was a popular color for many)--without being able to replace it! For example, my dear Lhasa Apso took a liking to "Parrot Green" in my Prisma set---a color I use a lot and had dropped accidentally on the floor overnight! Next morning it was 'history'!!! But I didn't have to panic! Thanks so much for all the invaluable research you do in helping us purchase good art products. Lynn in NYC
Thank you so much Lynn I really appreciate your comment and I am so glad you seen this video before purchasing the 150 set. I am not saying anything bad about the Derwent Chromaflow pencil, I think it is a really nice pencil and I don't know if you seen the artwork I did with them, but I loved it and the pencils helped me create such a gorgeous piece. I would only go for the 100 set or any below, all of the pencils in the 100 set are open stock
This issue is all part of the "art" scene and you do not have any accountability. Your review still stands. It's comprehensive and honest. We gain so much insight from each of your reviews.
Thanks for the update, hopefully more people will see this before making a purchase! 😊 But, like I said in my other comment, this is definitely not on you, Harry!
Imo this whole Chromaflow thing has been a mistake on Derwent's part. The Lightfast thing wasn't great either, but at least we knew from the start how it was gonna be. This Chromaflow launch strategy has meant that I can't get them locally because the stores don't want to invest in 'small open stock ranges' -- but they made the decision based on the 36 first colours. Now the small sets have been on clearance and no one will go back and try to sell the larger sets/full range.
AFAIK (/assume), the pigment shortage is not the (only/true) reason why they're not releasing all 150 OS. But this is based on pure conjecture, a deduction of the colours not OS and the pigments discontinued. It would also be very strange to spend all those resources developing colours & attach them to a range when they know they can only make a limited amount. Wouldn't it be smarter to release those colours as a separate limited/special/legacy edition? The collectors would 100% buy those.
Slightly off topic; that pigment thing is sooooo strange. Why can't any pencil range be open and disclose the pigments? Just like in every other medium! But no, pencils are SpEcIaL and people don't need to know, we are not real artists, so instead of PY130, PG6, etc. we get Buttercups and Limes and Marsh Mosses... 🙄
This is NOT a you problem, Harry! This is a Derwent issue.
Wow, I’m very disappointed in Derwent. I think that’s shifty, and I think it’s less about pigment sourcing difficulties and more about making money. I don’t have the Chromaflow pencils and nor will I while Derwent operates in this manner. Shame on them. You haven’t disappointed me in the least, Harry, the blame is fully on Derwent. I’m sad that Derwent is operating this way. I have many of their art supplies, but I might never replace them now. I don’t want to give my money to a company that I can’t respect. Also, their prices have become over inflated.
There is no need whatsoever to apologise, it’s not your fault, I have the 120 artist set and absolutely love them, Derwent get your act together xx
Hi Henry, I have been following your channel for a very long time and I always find your reviews very accurate and useful from all points of view and over the years I have bought many sets of pencils thanks to your reviews, I think you are very honest in your comments and information you provide about the products. Having said that, regarding Derwent I bought the set of 72 in April 2022, (after I had already previously bought the set of 24), and I paid €147.32 for it and yes they are good pencils but I found the quality of the wood and the lead has worsened compared to other lines of pencils such as coloursoft or lightfast, now the set of 150 has been released and you can't just buy the new colours, but to have them all I would have to spend another €200 again... what should I have to do think of this behavior of Derwent? I don't think it's fair to their customers, and in fact I haven't bought it and I don't know if I will, I have so many pencils that I can easily do without them, at least until the price drops a bit... thanks, no apologises needed, keep it up!
Im dismayed at Derwent Harry, not you. Im the same as yourself, roughly an hour away from the factory and 4o mins from the pencil museum. This is on them . I love my Derwents, BUT, I can't really find the right words to describe how I feel after watching your video, except perhaps, "Im now a bit meh towards the company " . To be fair that started when i bought the 72 Chromaflow , something felt off about them. However, to reiterate Harry Bonny Lad, this isn't on you, its on them .
Hi Harry no apologies mate this is derwents fault.. I started with the 72 set then the new colours came out in open stock I brought 28 new open stock.. I wanted to get the rest of the 50 open stock until I watched another channel review they said only 28 new colours are available.. I was devastated after buying so many derwent hear in Australia im devastated with derwent the 28 new pencils I got from cult pens are just beautiful.. Harry I wish I could jump on a plane ✈️ and give you a hug mate I love your honesty I’m a silent viewer.. I’ve used derwent when I went though school I used the academy sets.. Take care ❤❤xxx
It’s not on you, Harry. You’re the best source I know.
I onl,y just found your channel but this doesn’t even bother me. There are so many wonderful brands and colors I personally don’t have a problem getting the best match with another brand. I’m not a professional artist though. 🤷🏻♀️ but good solutions to problems are always available. It’s just not that serious. They will likely suffer for their decisions when people turn to other supplies.
Not in any way your fault Harry. I am sure someone will share what other pencils are the closest match to the colors not being sold open stock. Thank you for your honesty.
It’s all about the Benjamin’s baby. Releasing smaller sets first and bigger ones later forces us to buy more sets. I ain’t buying it. Stop the grift Derwent. I ain’t buying these smaller sets anymore. Just wait. Don’t feel bad Harry. I would be fine buying a couple if 150 sets but I’ll wait 1-2 years until price comes down.
Hi Harry, this is not your fault at all! I bought the 150 set, and I don't regret it, I love it, as I love all Derwent pencils and products I own. I won't buy the 150 set again to replace colors for sure, I'm not that desperate, I'll just use pencils from other sets! I just hope most of my faves will be able to buy open stock, or they reconsider at some point and produce the last 50 pencils.
But I am disappointed by Derwent, have to say this reflects badly on them.
Harry its not your fault. people take on board reviews and have a choice to buy or not.
Now me personally I stopped buying derwent when i had the 72 set of each pencil. then derwent upped the number of inktense, messed about with the artists set and have now rushed through this 150 set, as you say who made this decision and where is the marketing to find out if this is what colourists want.
Yet any suggestions to derwent about new options of products are dismissed. ( I wrote asking if the xl graphite and charcoal couldn't be made into sticks the size of inktense. If they are going to increase a set size could we please have a bigger set of the drawing pencils which only come in 24. thanks again harry for this video.
Harry, this is not your fault. I hope you find peace in your mind😊
So not your fault! I would take my/a swatch of the 50 pencils and buy the most comparable colour from a company that sell open stock. 🥰
Thank you for the update. 🙂
This is absolutely not your fault. You couldn’t possibly have known. 💜💜💜
Respect for you 👌🏼
I cancelled my pre-order when I heard about this. I'd rather wait and see if they will eventually sell all 150 open stock or not. I'm in the US.
You mention Prismacolor pencils being available open stock. Where I live (Montreal, Canada), I was told a couple of weeks ago in the store where I have been buying my art supplies for years that Prismacolor pencils will no longer provide the stores their pencils open stock. It’s very disappointing to say the least. And I can’t find them on Amazon Canada either. I was told that upon hearing this one of their customers boight every single Prismacolor pencil in the store and spent more than a thousand dollard on them.
On the bright side - for those of us who already have the 72 set, we only need to buy 28 pencils extra.
You are too hard on yourself Harry! It all lies by Derwent!❤
Not your fault at all Harry, not your place to apologise for Derwent's stupidity.
I wonder if they're being cagey as they want to see how sales of the 150 sets go -if they do well, they'll probably miraculously make the other colours available. Still a little disappointing though -the decision making is ...odd. Reduce from 120 but then jump up to 150 seems disjointed. Don't blame yourself, Harry, it's not your fault. You're only repeating what you were told by Derwent.
Hi Poppy you could very well be right, there are loads of theories as to why they have done it. What I am having trouble understanding is why they didn't say anything to me or other reviewers that got sent a set. This in my opinion is a major change from every single pencil Derwent makes and so such a change from the norm, again in my opinion, should have been the first thing Derwent mentioned to us.
I love Derwent and absolutely love almost all of their products and I hate having to say anything negative at all about them. But my priority is you guys, those who tune into my reviews because they know they are going to get the brutal honest truth about any product. And so, if calling out a silly move on Derwent's part is required, I have no option. I just hope that this video can at the very least fully inform artists thinking of buying the Derwent Chromaflow 150 set.
They aren't even available open stock in my country. I could only get new chromaflow pencils if a buy a set. I'll be finishing most of my 72 set before considering buying the 150 set (if it is even available here 😂)