Video

Great conversation. One thing I believe is that category spend has an over concentrated focus. Category management should be self managed by AI and all procurement proffesionals should only use the collated information to statergise to your advantage. Majority of your time should be allocated to creating value for your company. I.e added value,innovation,differentiation ect...

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Need more talk about this, especially in the AE industries. We need to be lean in setting requirements.

Thank you for ur upload very helpful for my corporate internship

Superb podcast - I find of all the AOP podcasts I get the most value from the sub-category drill-downs. Please do more for all IT and Services sub categories!

Hi

Excellent presentation - lots of very good points to thing about moving forward!

FYI: Our article was featured in Dec 2020 best of SCMR digital edition (p. 16-27)… “The Right Way to Procure Indirect Materials and Services” Go to article: lnkd.in/epD_9sY Indirect spend is often neglected within a procurement organization and can be performed by a variety of different departments. There are few well-defined processes & fewer outcome-based metrics for indirect procurement. This article in Supply Chain Management Review addresses these points and discusses how and why the COPC Indirect Procurement Standard was created. The authors examine the drivers and challenges to guide strategic efforts toward indirect procurement success, and conclude with a set of key lessons learned.

FYI: Our article was featured in Dec 2020 best of SCMR digital edition (p. 16-27)… “The Right Way to Procure Indirect Materials and Services” Go to article: lnkd.in/epD_9sY Indirect spend is often neglected within a procurement organization and can be performed by a variety of different departments. There are few well-defined processes & fewer outcome-based metrics for indirect procurement. This article in Supply Chain Management Review addresses these points and discusses how and why the COPC Indirect Procurement Standard was created. The authors examine the drivers and challenges to guide strategic efforts toward indirect procurement success, and conclude with a set of key lessons learned. Dr. Sime (Sheema) Curkovic, Ph.D., Professor, Operations/Supply Chain Pat Daugherty Supply Chain & Lee Honors College Fellow Associate Director, Center for Integrated Supply Mgmt Western Michigan University, Haworth College of Business Kalamazoo, MI 49008 Tel.: 269.267.3093; E-Mail: sime.curkovic@wmich.edu The Western Way: "Better, faster, cheaper"; www.wmich.edu/supplychain "WMU Integrated Supply Management (ISM)...Nation's best undergraduate SCM program (Gartner 2014); 2nd in SCM technology (SoftwareAdvice 2015); 2nd in top global SCM talent (SCM World 2017)"

Great podcast! 👍

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wmich.edu/business/indirect-standard Article pasted below... Curkovic and alumni create new global industry standard When global consulting firm COPC Inc. planned the development of standards for indirect procurement, industry executives responsible for organizations were asked to participate on the project. Many of those executives were Business Broncos. And, when COPC identified the need for academic leadership for the project, it tapped resources from the Center for Integrated Supply Management and Dr. Sime Curkovic, Valluzo Faculty Fellow and professor of supply chain. “Companies are only now starting to look at their indirect procurement from a strategic perspective. The COPC Indirect Procurement Standard not only meets academic rigor but satisfies real-life business needs for today’s procurement professionals,” says Curkovic. COPC announced the publication of the Indirect Procurement Standard, a set of best practices and key metrics for any company seeking to manage its indirect spending strategically. The standard is a comprehensive system for managing procurement operations and covers five areas-leadership and planning; business processes; support processes; people processes; and performance. The goal is to help companies create efficient and high-performing procurement operations that provide indirect goods and services at an optimal value-balancing cost, quality and risk. Indirect procurement, also called indirect spend, refers to the purchase of goods and services used internally at a company for effective operations. Examples of indirect procurement purchases include computer hardware and software, travel management, services from recruiting or training agencies, facilities management, utilities, and fleet management. A variety of companies stepped in to help with the project, including Cisco, Hewlett Packard Enterprise, Intuit, Magna International, Perrigo, and Stryker. And, among the group of executives, a team of Business Broncos that included Christopher Flum, B.B.A.’86, founding member of the ISM executive council and director of purchasing, North America, Magna Exteriors. “The standard was an essential step in ensuring companies can implement appropriate best practices and benefit from the latest knowledge in this evolving area,” says Flum. Other influential WMU alumni participating in the project included Dave Drouillard, B.B.A.’84, of General Motors; Brad Roberts, B.B.A.’11, of Mann Hummel; Ryan Horn, B.B.A.’02, of Xylem; Justin Hallenbeck, B.B.A.’01, of EcoLab; and Jeff McInerney, B.S.’92, of Rolls Royce. “The WMU ISM program is more than 20 years old, and we have several alumni who have become decision makers and change agents in their organizations,” says Curkovic, commenting on the large number of alumni involved with the project. “It speaks volumes that our faculty and alumni have such a major imprint on this indirect procurement standard. This network is a loyal, trend-setting and accomplished group that is committed to moving the supply chain field forward.” The WMU ISM curriculum was an academic leader in developing indirect procurement curriculum in response to industry needs. “Several years ago, I addressed the faculty at WMU regarding the lack of indirect procurement training in curricula,” says Flum. “The indirect space was developing into a strategic discipline that required a formal education where very little was offered. The ISM program responded by building indirect content that puts it at the forefront of the specialty.” Since that time, the discipline has grown so much that industry was starting to demand a framework to guide their indirect processes.

You are doing fantastic work sir

By saying stakeholders - which all parties are included ? and also what are the roles of governance in terms of Supplier Management Administration ?

Here is some research we did that I use with my supply chain students for more explanation: www.researchgate.net/publication/342008872_Jayaram_J_and_Curkovic_S_The_Right_Way_to_Procure_Indirect_Materials_Supply_Chain_Management_Review_FebruaryMarch_2018_p_14-27 Sample Lectures & Should You Major in Supply Chain Management? wmich.edu/supplychain/academics/lectures Dr. Sime (Sheema) Curkovic, Ph.D., Professor, Operations/Supply Chain Pat Daugherty Supply Chain & Lee Honors College Fellow Associate Director, Center for Integrated Supply Mgmt Western Michigan University, Haworth College of Business Schneider Hall Room 3246, Kalamazoo, MI 49008-5429 Tel.: 269.267.3093; E-Mail: sime.curkovic@wmich.edu "Better, faster, cheaper"; www.wmich.edu/supplychain "WMU Integrated Supply Management (ISM)...Nation's best undergraduate SCM program (Gartner 2014); 2nd in SCM technology (SoftwareAdvice 2015); 2nd in top global SCM talent (SCM World 2017)

great to see you on you tube!

From Professor Curkovic - Connect with me on LinkedIn: www.linkedin.com/in/sime-curkovic-61617a115/

www.businesswire.com/news/home/20190910005114/en/IndirectPro-Pleased-Announce-Arrival-Release-1.1-COPC IndirectPro Is Pleased to Announce the Arrival of Release 1.1 of the COPC Indirect Procurement Core Standard

sig.org/system/tdf/srcDocs/Intuits_Path_to_Achieve_the_Indirect_Procurement_v2.pdf?file Intuit’s Path to Standardize Indirect Procurement

Contact Information for: Dr. Sime (Sheema) Curkovic Professor, Operations/Supply Chain Management Pat Daugherty Integrated Supply Management & Lee Honors College Faculty Fellow Western Michigan University, Haworth College of Business Department of Management, Schneider Hall Room 3246 Kalamazoo, MI 49008-5429 Website: www.wmich.edu/supplychain; E-Mail: sime.curkovic@wmich.edu Tel.: 269.387.5413/Fax: 269.387.5710 wmich.edu/sites/default/files/curriculum-vitae/CurkovicVitae2019%20%28002%29_0.pdf “WMU's ISM program named 5th among nation's best supply chain programs." www.mlive.com/news/kalamazoo/index.ssf/2014/08/western_michigan_university_ra_3.html WMU’s Program..."Nation's best undergraduate SCM program for preparing students.” Gartner, 2014 “WMU's ISM program named 2nd among nation's supply chain programs." www.softwareadvice.com/scm/industryview/top-universities-report-2015/ "Global ranking of the top schools for SCM talent - the SCM World University - WMU ranked #2." SCM World, Inc., 2017 www.scmworld.com/top-supply-chain-universities-question-reputation/

bt.e-ditionsbyfry.com/publication/?i=479785#{%22issue_id%22:479785,%22publication_id%22:%2224891%22,%22page%22:16} “The Right Way to Procure Indirect Materials.” Supply Chain Management Review, February/March, 2018, p. 14-27.

indirectpro.com/ COPC Indirect Procurement Standard: A Performance Management System for Indirect Spend The COPC Indirect Procurement Standard was developed specifically for indirect procurement operations, providing well-defined processes and outcome-based metrics in five areas: leadership and planning; business processes; support processes; people processes; and performance. By following the guidelines in the Standard, you will create an efficient and high-performing operation, providing indirect goods and services at an optimal value, while balancing cost, quality and risk.

www.scholink.org/ojs/index.php/mmse/article/view/87 Using FMEA for Supply Chain Risk Management Supply chain risk management (SCRM) is a key component of not only supply success but firm success as well. Supply chain risks can be mitigated to a great extent by the qualification and selection of the appropriate supplier. The purpose of this study was to identify how companies manage supply chain risks, with a particular focus on the use of Failure Mode Effects and Analysis (FMEA). The research was largely exploratory, so a purposeful sample was used. The research questions were explored in two steps. First, a survey was sent to of 67 perceived supporters of SCRM. Second, after review of the survey data, respondents who indicated they had used FMEA as part of a supplier qualification process were contacted. This research first uses survey data to determine that FMEA is seldom used for supplier risk assessment, but provides a powerful tool for proactive SCRM. A case study is then examined to determine that many of the fundamental principles of FMEA can be applied to reduce risk in supplier selection. This study shows that the supply chain can actually be managed in much the same way as product and process defects. This paper demonstrates that by showing how FMEA can play a major role in the process of managing risks through supplier assessment and selection.

wmich.edu/business/indirect-standard Curkovic and alumni create new global industry standard When global consulting firm COPC Inc. planned the development of standards for indirect procurement, industry executives responsible for organizations were asked to participate on the project. Many of those executives were Business Broncos. And, when COPC identified the need for academic leadership for the project, it tapped resources from the Center for Integrated Supply Management and Dr. Sime Curkovic, Valluzo Faculty Fellow and professor of supply chain. “Companies are only now starting to look at their indirect procurement from a strategic perspective. The COPC Indirect Procurement Standard not only meets academic rigor but satisfies real-life business needs for today’s procurement professionals,” says Curkovic. COPC announced the publication of the Indirect Procurement Standard, a set of best practices and key metrics for any company seeking to manage its indirect spending strategically. The standard is a comprehensive system for managing procurement operations and covers five areas-leadership and planning; business processes; support processes; people processes; and performance. The goal is to help companies create efficient and high-performing procurement operations that provide indirect goods and services at an optimal value-balancing cost, quality and risk. Indirect procurement, also called indirect spend, refers to the purchase of goods and services used internally at a company for effective operations. Examples of indirect procurement purchases include computer hardware and software, travel management, services from recruiting or training agencies, facilities management, utilities, and fleet management. A variety of companies stepped in to help with the project, including Cisco, Hewlett Packard Enterprise, Intuit, Magna International, Perrigo, and Stryker. And, among the group of executives, a team of Business Broncos that included Christopher Flum, B.B.A.’86, founding member of the ISM executive council and director of purchasing, North America, Magna Exteriors. “The standard was an essential step in ensuring companies can implement appropriate best practices and benefit from the latest knowledge in this evolving area,” says Flum. Other influential WMU alumni participating in the project included Dave Drouillard, B.B.A.’84, of General Motors; Brad Roberts, B.B.A.’11, of Mann Hummel; Ryan Horn, B.B.A.’02, of Xylem; Justin Hallenbeck, B.B.A.’01, of EcoLab; and Jeff McInerney, B.S.’92, of Rolls Royce. “The WMU ISM program is more than 20 years old, and we have several alumni who have become decision makers and change agents in their organizations,” says Curkovic, commenting on the large number of alumni involved with the project. “It speaks volumes that our faculty and alumni have such a major imprint on this indirect procurement standard. This network is a loyal, trend-setting and accomplished group that is committed to moving the supply chain field forward.” The WMU ISM curriculum was an academic leader in developing indirect procurement curriculum in response to industry needs. “Several years ago, I addressed the faculty at WMU regarding the lack of indirect procurement training in curricula,” says Flum. “The indirect space was developing into a strategic discipline that required a formal education where very little was offered. The ISM program responded by building indirect content that puts it at the forefront of the specialty.” Since that time, the discipline has grown so much that industry was starting to demand a framework to guide their indirect processes. The free standard can be downloaded at copc.com/resources-customer-experience-services/copc-standards/. About COPC COPC Inc. is an innovative global leader that empowers organizations to manage complex customer journeys. The company provides consulting, training and certification for operations that support the customer experience. Founded in 1996, COPC Inc. began by helping call centers improve their performance. Today, the company works with leading brands worldwide to optimize key customer touchpoints and deliver a seamless experience across channels. COPC Inc. is privately held with headquarters in Winter Park, Fla., and has operations in Europe, the Middle East, Africa, Asia Pacific, Latin America, India and Japan. To learn more about COPC Inc., visit www.copc.com.

While transformation has huge benefits, there are also major challenges. We work closely with our clients to guide them through their category management journey. WNS-Denali enables organizations with the capabilities, tools and services that they need.check out the link for more www.denaliusa.com/solutions/category-management

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