Video

Hi Luis, I created that text animation in Adobe After Effects. So you won't be able to replicate that easily in presentation software like PowerPoint. There are still lots of nice animations available and you can even combine them. If you want to learn more about animating your images and text, then check out this article - slidemodel.com/powerpoint-animation/?srsltid=AfmBOoo0A8AHm9SVAvIh-ZxMuCH9IJIQdNrvrsyFl_vFlqqZV0R0Muly

Appreciate it! Glad you enjoyed it! More on the way this week!

Sorry about that - I've fixed it now - you can try again at www.thekamcoach.com/lp-one-page-key-account-plan-template/

Hi Maria - I sympathise - and I've been there! I actually haven't done a video about this so I'll add it to the list. But I HAVE recorded a few episodes of The KAM Club Podcast that might help: 🎧 How Key Account Managers Can Overcome Internal Conflict 🎧 Top 10 Ways Key Account Managers Can Avoid Overwhelm at Work 🎧 25 Problems That Stop Key Account Managers From Doing Their Job 🎧 Can't Keep Up? 15 Ways to Simplify Your Work Just search "The KAM Club" or these episode titles in your favourite podcast app and you'll find them.

Thank you so much for your kind words! I'm thrilled to hear that you found the video helpful. Congratulations on starting your career in Key Account Management! It's a fantastic field, and I'm excited for your journey ahead. Feel free to reach out anytime you need guidance or have questions-I'm here to help. Keep learning and stay positive. You've got this!

Glad you liked it - it's one of my favourite interviews I've done. Phil has been there and done that and I loved his ideas and how frankly he shared them!

I'm sorry to hear about your challenging situation. It sounds like you're facing a tough set of expectations. For a more in-depth approach and tailored assistance, I recommend checking out The KAM Club. We have a comprehensive course on feedback, setting boundaries, and offer 1:1 coaching to help you build a customized game plan. I'm here to help you navigate through this! Stay strong. Check out details at www.thekamclub.com/

Hi - I'm afraid I don't know much about this role - my expertise is in key account management.

Yikes! That's a big job - so difficult to balance bringing in new leads and closing deals with keeping existing clients happy - I don't think this is sustainable long-term. I might do a video about this as I come across this a lot! Hang in there.

I totally understand your frustration. Managing unrealistic expectations can be so challenging. One quick tip is to have an open conversation with your boss about setting realistic timelines and prioritizing tasks. Sometimes, sharing your perspective can help in finding a better pace. Keep pushing forward-every step counts

Absolutely you should. I always say there's a long way from applying for a job to getting an offer and accepting it, so why talk yourself out of it? You'll have an advantage as an internal candidate who's familiar with the business and the product, plus skilled at problem solving - which is a quality clients are looking for in the account managers. So I say GO FOR IT!!!

Hi there. The template is free, if you signed up at www.thekamcoach.com/lp-90-day-plan-template/ then it should already be in your inbox. It's an excel template with about 60 pre-populated and formatted actions for your first 90 days. I've had thousands of people download it. You will get a note about upgrading to the expanded 90 day plan (with about 400 actions) but that's entirely optional. Sorry if there was any confusion.

Absolutely, you should go for it! I always say that there's a significant gap between applying for a job and receiving and accepting an offer, so why count yourself out? As an internal candidate already familiar with the business and the product, you have a distinct advantage. Your problem-solving skills are exactly what clients seek in account managers. So, take the leap and apply! If you need any help during the interview process, feel free to schedule a coaching call with me at (mytkc.net/powerhour) or check out The KAM Club (www.thekamclub.com). I host open office hours every Tuesday and Wednesday for members, where you can get personalized guidance.

Glad it was helpful! I think it's a good reminder of where we SHOULD be spending our time and that list is great way to refocus when you find yourself distracted by things that don't really add value (or doing other people's work for them!! A pet peeve of mine!)

@@kamcoach I couldn't agree more! THANK YOU!

@craigjewell6230 I love that idea of 3x3 as a relationship goal. And if you're looking after a key account, engaging with 9 stakeholders isn't to much to manage. Could be 3 people from finance, 3 people from operations and 3 people from procurement for example? Is that the idea? I'm definitely going to borrow that strategy! Thank you!

Thanks so much Diego! I'm glad you liked the video. You know I've only skimmed through the Challenger Sale, but you've reminded me I need to go back and read it properly!

🙏

I'm so glad. There's a lot of things on the list that don't get talked about much but show what a busy (and important) job account management really is.

Hey @paulmcgilly747 I just realised the link went through to the wrong template. I've refunded your purchase. Here's the correct link for the one page template www.thekamcoach.com/lp-one-page-key-account-plan-template/

You're right; there's always some unpredictability in any job, including being a key account manager. While it's impossible to plan every minute, I try to make sure unexpected tasks still fit into the main focus areas of our role. For example, if your boss asks you to do something last minute, that could fall under "Internal Alignment". But if a task doesn't seem to fit anywhere, it be worth considering if it's really your job or if someone else should handle it. Thanks for your comment!

I agree with you?

What information are you wanting to capture. Most companies have a CRM for the account details. I do have a general template that's part account plan, part account profile - and it's available inside my community The KAM Club www.thekamclub.com

Awesome!! Hope it goes well!

Thank you! I appreciate that so much!

You are very welcome. Glad you found it helpful.

So much good stuff in Phil's interview - so many people have messaged me to say they got value from it, and I'm glad you're one of them.

This wasn't a full test of the camera. I only looked at one variable - the lights. And tested them on or off. (plus I ain't no scientist!) 😉

You're welcome! Getting those client relationships off to a good start (and continuing to nurture them) so I'm glad this video was helpful for you.

Thanks for the comment! It’s good advice not to get lost in the team's tasks. It can distract from big-picture stuff and set wrong expectations. I’ve been there, tried to help, and actually made things worse. It me it's better to enable the team than do the work for them. Really appreciate you sharing!

Thanks so much! I try to keep the videos to the point and actionable -so I'm glad it resonated with you.

Glad it was helpful! My new motto is "no agenda, not attenda"

Yes, definitely. I thought it would be useful to break down a typical day - turns out KAMs have a lot to do!

Awesome! Thank you! Glad you found me and hope you're enjoying the video library! More on the way soon.

No editing except for the split screen and the text to show which camera was which

You are welcome! Hope the tip comes in handy.

Glad you enjoyed it! There are definitely some easy ways to learn about your clients that don't take a lot of time and effort buy can give you tremendous insights. Let me know if you have any suggestions of your own - I'd love to hear them.

Oooh controversial! Haha. I was very happy with the C920 - but the low light performance was an issue for me. Since then I've picked up some Elgato key lights - so maybe I didn't need a new web cam - I just needed better lighting!!

@@kamcoach that's totally fine, not everybody has money for nor likes having decent lighting shining on their face for hours on end lol. Each cam has their own ups and downs 😊

Glad it was helpful! Took me a long time to realise how this was done so I'm happy to pay the tip forward!

For me, senior account management usually means you look after more strategically important clients, bigger more complex clients, and those with more growth opportunities. Where your experience and accomplishments will help you lead these accounts effectively. It's not just about how LONG you've been an account manager. No it's not related to accounting, it's related to key account management. Hope that helps.

@@kamcoach thanks for the help

I'm so glad you found it helpful. A little preparation goes a long way.

Congratulations and welcome the the account management family. I'm excited for you. What are you most looking forward to in the new role?

Hi @deba8405, Yes, there's definitely an easier way. I created a short update video pinned with this alternative. Thanks for sharing!

Hi Thomas, I had some email issues last week. Should be fixed now, but if it doesn't work, send me an email to hello@thekamcoach.com

@user-we1yo6ve2h Actually I've not done much content on leading an account management team but really should! I'll get some stuff out either here or on the podcast soon. I do have a workshop inside my membership community The KAM Club. The course covers managing key account managers that covers things like setting the right goals and expectations, hiring great people, giving clear instructions and feedback, being flexible in a changing environment-these are all essential to managing your team. You can learn more at www.thekamclub.com/

Lights on is definitely better. I have a pair of the Elgato Keylight Air amzn.to/4bpZV0q

Welcome! Glad you enjoy the content and always open to suggestions on topics you'd like covered.