Who Pooped in the Shower? The Unbelievable Cleaner Revenge Scam

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  • čas přidán 4. 08. 2024
  • Someone pooped in my parents' hotel room shower, and they got hit with a cleaning fee after they checked out! But who did the dirty deed, and why? I unravel this stinky mystery and confront their hotel in Budapest, Hungary, about this outrageous scam.
    Be careful when you travel in Europe; scammers are also on the streets, especially in Budapest!
    If something like this has happens to you, I've written a blog on how you can contest fake hotel fees blog.karlrock.com/how-to-cont....
    00:00 Europe's cleaner revenge scam
    01:28 Confronting the hotel
    03:51 The cleaner's "evidence"
    05:39 My theory
    07:46 Why this scam is so bad!
    08:17 My Mum's reaction
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    #scam #scams #scammers #europe #budapest #hotels #travel

Komentáře • 1,4K

  • @KarlRock
    @KarlRock  Před 23 dny +655

    What would you do? 💩
    *Update 1:* After contacting Accor's CEO and directors, the hotel's general manager replied and refunded the €51 cleaning fee.
    *Update 2:* Someone tried, unsuccessfully, to get my review taken down from Google Maps maps.app.goo.gl/b8w6YJccYS49mVJZA.
    Next, I exposed India's "poo-on-shoe" scam czcams.com/video/iKJoMO0vJ5c/video.html.

    • @arcencielsg
      @arcencielsg Před 23 dny +63

      Great job Karl! I'm sure 99% of the victims wouldn't even stand up to these people given the amount and the embarrassing nature of the scam. I'm glad you were there to call them out and expose them!

    • @theequalizer9154
      @theequalizer9154 Před 23 dny +28

      I would have done the same as you had. You are a gentleman. Unfortunately, some people consider being a gentleman a sign of weakness. Those that make such misjudgements are themselves weak of character, and lacking brain matter.
      Hotel managers usually reside in the hotel, and are available during business hours.
      Having had experience in the Hotel business, yes, this was a retaliation for the reviews that your parents left.

    • @KarlRock
      @KarlRock  Před 23 dny +21

      @@arcencielsg Yeah, you're right, it's just so embarrassing even if you didn't do it. Thank you.

    • @KarlRock
      @KarlRock  Před 23 dny +15

      @@theequalizer9154 thanks for the insights.

    • @187zee
      @187zee Před 23 dny +26

      Hi Karl .. I travel often and will never use this hotel group again .. to accuse someone of doing that , what else won’t the staff do .. disgusting !

  • @JimBrowning
    @JimBrowning Před 22 dny +562

    I'll bet this isn't the first time the cleaning staff/management have tried this one. I'm very glad it's been shown to thousands of people. I hope Accord Hotels take notice.

    • @SeenGod
      @SeenGod Před 22 dny +26

      they do it all the time, happened to my mom who is 70 years old and they claimed she was smoking in the room, and she’s never smoked or drank or done any drugs her whole life.. charged her a $200 fee for that - also, i’m a huge fan btw 👍

    • @Atimo133
      @Atimo133 Před 18 dny

      @@Marcus.22823 respect and thank god for indian nepali!! love india best culture coutry world

    • @jn8122
      @jn8122 Před 17 dny +4

      Last month almost the same thing happened to me in Thailand but mine was about the hair dryer . Upon checking out they told me the hair dryer was missing in the room that I have to pay $80 which we didn’t even knew there was hair dryer inside the room . I didn’t pay them anything I said I will report to the police and they just apologise for misunderstanding. I think a lot of hotel staff or cleaner use this method to scam for their own benefit.

    • @radioactiveposts5275
      @radioactiveposts5275 Před 12 dny

      Accor*

    • @martina5296
      @martina5296 Před 4 dny

      @@SeenGod What hotel? They need to be exposed to warn people who want to stay there or are looking.

  • @ManishaMalikIndia
    @ManishaMalikIndia Před 23 dny +803

    The accusation is so embarrassing, I’m sure most people won’t even fight back.

    • @scaringclaring5240
      @scaringclaring5240 Před 23 dny +5

      But they just did. He wasn't contrite and did not immediately rectify.

    • @IntoxicusFreeman
      @IntoxicusFreeman Před 23 dny +39

      That's the point.
      I would try and flip the script and get absurb enough to demand DNA tests of the poop.
      Make them feel embarrassed

    • @AkhHorus
      @AkhHorus Před 23 dny

      I just had 7 week email battle with Hertz and their debt collecting company charging me £462 for slight scratch on an alloy wheel. I managed to get them off of my back, they even forged invoice for changing the wheel. Wrong time and date. Unbelievable

    • @GrumpusMaximus83
      @GrumpusMaximus83 Před 23 dny +3

      Hmm, what a revolting accusation. One would not even think of reacting immediately. I can imagine young folks being inebriated behaving in a manner unbecoming of themselves but to accuse parents and an older generation is just nuts. Sheesh, absolute nonsense. @karl - Tell them that you are going to sue them for levelling false accusations for substandard service. Terrible that your parents had to go through this. Sorry that they had to face this. Deplorable behaviour.

    • @vanesslifeygo
      @vanesslifeygo Před 23 dny +1

      all the more reason to fight back

  • @jonhelmer8591
    @jonhelmer8591 Před 23 dny +331

    This is going to cost the hotel half a million Euros in lost business.
    It's already viral.
    Just imagine the damage limitation exercise meeting the management are having right now.

    • @reinerwingel282
      @reinerwingel282 Před 21 dnem +12

      yeah sure lmao no one cares

    • @itslocane412
      @itslocane412 Před 21 dnem +30

      @@reinerwingel282 nah g, you don't care. Other people who travel do, no one would want to be a victim of a scam

    • @yannsouf7781
      @yannsouf7781 Před 21 dnem

      @@reinerwingel282 no, you dont care cause you never leave your village you redneck, go get your kraft dinner

    • @RP-dy5mu
      @RP-dy5mu Před 20 dny +4

      @@itslocane412 Unless they get review bombed they won't care. Most people don't watch Karl Rock and even if they do they might not have seen this video.

    • @lateolukeor5641
      @lateolukeor5641 Před 20 dny

      @@RP-dy5mu negative press

  • @Vicki_Benji
    @Vicki_Benji Před 23 dny +368

    I hope this hotel goes out of business for ripping off tourists.

  • @msudaiskhan
    @msudaiskhan Před 23 dny +254

    Finally someone exposing Europe scams. Next do the ATM scams.

    • @KarlRock
      @KarlRock  Před 23 dny +61

      A full Europe series is coming. Just have to finish another series first.

    • @msudaiskhan
      @msudaiskhan Před 23 dny +2

      @@KarlRock Great!!!

    • @xvgm24
      @xvgm24 Před 23 dny +1

      You would enjoy a channel on here called Honest Guide. Covers all kinds of scams that go on in Prague.

    • @daniels.2720
      @daniels.2720 Před 23 dny +2

      Not just an European problem. Seems relevant in so many areas.

    • @velipulla3936
      @velipulla3936 Před 23 dny

      and 90% of the scammers are from asia or africa

  • @Mikazouk
    @Mikazouk Před 23 dny +368

    The hotel's name: Novotel Budapest Centrum!

    • @yaakovhassoun8965
      @yaakovhassoun8965 Před 21 dnem +27

      the cleaning staff didn't poo in the shower, it was clearly the parents and they're denying it... don't try to shame the hotel for having to clean up someone's mess

    • @johnmatrix-qf4jd
      @johnmatrix-qf4jd Před 21 dnem +19

      Never go there

    • @brucedavis6234
      @brucedavis6234 Před 21 dnem

      @@yaakovhassoun8965How long have you worked for the hotel 😂😂😂

    • @alianamanzana2452
      @alianamanzana2452 Před 21 dnem

      @@yaakovhassoun8965lmfao why would old people do that! You dummy

    • @CHILE-GUERO
      @CHILE-GUERO Před 20 dny

      ​@@yaakovhassoun8965well im leaving a google review..im a level 15 google reviewer so my review will most likely b on top of all reviews for that hotel

  • @PKPhoenix83
    @PKPhoenix83 Před 23 dny +85

    I would demand a DNA test.

    • @k.elysium6819
      @k.elysium6819 Před 11 dny +1

      Only if there was a camera on any possible entrance ways to the room. If not, the hotel could just say they had a visitor who must have done it.

    • @masaokakihara9316
      @masaokakihara9316 Před 4 dny

      @@k.elysium6819 Wut? Who cares who did it then. It'd be only to disprove mom and dad's DNA compared to the fecal matter.
      Would be helluva funny, if either mom or dad left that present because of the dirty room. And Karl gives it his best to deny the unthinkable.. ^^

  • @welshieallovertheplace
    @welshieallovertheplace Před 23 dny +80

    Watching this, I was actually impressed that the conversation remained so dignified; Karl remained calm and diplomatic throughout and the receptionist was extremely polite and empathetic also. He may have slipped when he said about the “harsh accusation” but he really was put on the spot and (I believe) completely shafted by his cleaning staff. Had he known what was going on I doubt he would have made such an effort to help Karl and made so many phone calls. I’m glad this got resolved and that you got the refund. This young man on reception, who was completely thrown in at the deep end, is probably the only saving grace the hotel has throughout this whole disgusting episode!

    • @bryanobrien2726
      @bryanobrien2726 Před 23 dny +1

      I snapped when the guy said that Karl was making a "harsh accusation" , and pooping in the shower isn't ! Karl showed a lot of restraint , the other guy not so much , but Karl defused the situation when it should've gone to the next level .

    • @somecommenter4256
      @somecommenter4256 Před 2 dny

      ⁠@@bryanobrien2726 the receptionist, or anyone in the front office staff had nothing to do with the poop stuff, of course he had to be defensive.

    • @bryanobrien2726
      @bryanobrien2726 Před 2 dny

      @@somecommenter4256 The receptionist had no problem pushing the accusation that one of his parents pooped in the shower after a complaint about the cleanliness of the room . The receptionist was way out of line and did not take Karl's complaint seriously .

  • @markreynolds9135
    @markreynolds9135 Před 23 dny +357

    I nearly 💩 myself when the hotel didn’t appear to give a 💩 about this 💩 situation.

  • @AnupamOO
    @AnupamOO Před 23 dny +330

    The nervousness in his tone speaks everything. And manager of the hotel is always absent 😅

    • @Yamezzzz
      @Yamezzzz Před 23 dny +16

      You wouldn't be nervous if this happened to you? You seriously think he's in on it and it isn't just the cleaners?

    • @JohnnyT002
      @JohnnyT002 Před 23 dny +6

      Sounds like that Hotel needs new management . And a new cleaning staff. Yes they saw stains on the mattress which makes me worry about the stains and dirt that you can't see with the naked eye.

    • @IntoxicusFreeman
      @IntoxicusFreeman Před 23 dny +12

      It was hilarious how he tried to not say "poop" or "feces"

    • @IntoxicusFreeman
      @IntoxicusFreeman Před 23 dny +2

      ​@@YamezzzzIt could be either way. It's hard to tell for sure. It could be they know the cleaners fuck around but aren't directly "in on it."
      The behind the scenes of big hotels and so on can be "interesting."

    • @bpca2s029
      @bpca2s029 Před 23 dny +9

      What you call nervousness might will be lack of fluency in English. This is in Hungary remember.

  • @harryselwind
    @harryselwind Před 23 dny +82

    So suggesting the house staff are running a scam is "a harsh accusation". How does that compare with claiming respectable guests crapped in the shower?

    • @grbadalamenti
      @grbadalamenti Před 23 dny

      Well accusations must be proven.

    • @harryselwind
      @harryselwind Před 22 dny +4

      @@grbadalamenti In effect, the hotel management accused KR's parents of fouling the bathroom. They had no proof of this but went ahead and charged them for the supposed clean up costs. They later refunded that money, something they would not have done had they been able to prove their case. That they did this might also be seen as implicit recognition that the cleaning staff had not been honest in their claims.

    • @qfina
      @qfina Před 19 dny +1

      @@harryselwind They absolultey did have proof.

    • @harryselwind
      @harryselwind Před 19 dny +3

      @@qfina Presumably, you have proof of that? Please supply it. Otherwise, shut up.

  • @500BHP
    @500BHP Před 17 dny +19

    I booked Hayatt in London. They gave me a disabled room (I did not request it) I'm 6 feet 2 inches in height and wash basin in toilet was at my knee height. There was no barrier between room and toilet. As a result room carpet had water stains on it. When I entered the room! Someone else's name was on the screen. Clearly they gave me someone else's room. I made video of the room when I entered. After checkout i was told that I must pay 400 pounds cleaning charge. Luckily I was still in London. Showed them video of the room with time stamp. Not only got refund for my one night stay but also for 5 night stay voucher. You have to fight with them.

  • @higihups
    @higihups Před 23 dny +224

    The cleaning staff certainly has some first class toilet humor.

  • @arunraju9705
    @arunraju9705 Před 23 dny +110

    Its infuriating at many levels, not only did they sneakily charge you for a cleaning fee knowing that you are a tourist and cant possibly see the complaint through if there was one, but also for using the most disgusting reason for charging that extra fee.

    • @icantfeelshitatall6285
      @icantfeelshitatall6285 Před 23 dny +3

      i swear it was a old picture someone took and they were having a laugh about it in the work group chat but then used it as leverage as soon as they could

    • @Hsnb3rg
      @Hsnb3rg Před 4 dny

      Probably his parents shit there just too embarrassed to admit

  • @shelbooooo
    @shelbooooo Před 23 dny +25

    “That’s a harsh accusation”
    oh like shitting in a shower isn’t also a ‘harsh accusation’.

  • @jumbokevin
    @jumbokevin Před 23 dny +94

    Dont think anyone from the front office staff was trying to scam you. Most likely, there was one mentally insane housekeeper who got triggered by the complaint and retaliated. Unfortunately the bad action of one individual probably let the entire team down

  • @dansemacabre6515
    @dansemacabre6515 Před 23 dny +126

    The world needs a rapid-response poop detective. These poop scams are getting out of hand

    • @KarlRock
      @KarlRock  Před 23 dny +16

      I'm doing my best haha! My brother is a plumber, so he could give some great insights too.

    • @himanshuvashisht1137
      @himanshuvashisht1137 Před 20 dny +1

      😂

  • @syndicatedsatellite7288
    @syndicatedsatellite7288 Před 23 dny +287

    As if hotel guests typically take a crap in the shower especially after making a complaint about a dirty room...

    • @dertythegrower
      @dertythegrower Před 23 dny +5

      Exactly... the lazy cleaner lady, whom makes a quick dash at 4 30 or so as if she wanted to see what Karl is saying and run away fast

    • @joep5080
      @joep5080 Před 23 dny +1

      Hi 😂

    • @gun3ro
      @gun3ro Před 23 dny +25

      You will never guess what some guests are doing...my girlfriend is a hotel manager and she has seen it all...and she works in a 5 star hotel. People who poo and piss in the hall way, adults who poo on the bed, who spit in the room, etc. you are underestimating how dumb and uncivilized some people are.

    • @terrorsquadlith
      @terrorsquadlith Před 22 dny +5

      YES, THEY DO. I USED TO WORK IN A HOTEL

    • @reinerwingel282
      @reinerwingel282 Před 21 dnem +6

      yeah they did as a revenge. they thought the bed is dirty so i poo in the shower. they did it 100%

  • @manofnocountry
    @manofnocountry Před 23 dny +23

    What a disgusting allegation and what a ridiculous way to humiliate paying customer.

    • @morganbrickwall7902
      @morganbrickwall7902 Před 7 dny

      That was the intent, "make it embarrassing for the guest and they will just forget it" was probably their thought, today the found the wrong guests to pull that shit on.

  • @Kurt0v
    @Kurt0v Před 23 dny +31

    This is what credit cards and chargebacks are for, I hope your parents can contest the charge via their bank

    • @grbadalamenti
      @grbadalamenti Před 23 dny +2

      You can contest the charge with any bank if it's a debit card ( it is YOUR money, not their). Just file a police report for being scammed and then take the report to the bank and ask for the money back.

    • @Consumer11
      @Consumer11 Před 19 dny

      I’m sure the hotel will then show the document you signed at checkin stating you will be responsible for any extra cleaning costs, not as easy as you think

    • @Kurt0v
      @Kurt0v Před 19 dny

      @@Consumer11 At that point it's between the bank and the vendor.

    • @Consumer11
      @Consumer11 Před 19 dny

      @@Kurt0v yep and bank will come back to you saying you signed the authority at check in and deny the chargeback, I lost my key to a hotel and they billed me 500 to which I tried a chargeback and it clearly stated in the document I would be responsible for any lost key so it’s same here

    • @Kurt0v
      @Kurt0v Před 19 dny +3

      @@Consumer11 It's not the same because in your case they didn't fabricate an event to charge you

  • @heather_browne
    @heather_browne Před 23 dny +59

    At 6:10 when he said, "that's a harsh accusation", I really wanted you to respond, 'and accusing my parents of leaving a turd in the shower isn't??'. Wild.

    • @AC-db4ek
      @AC-db4ek Před 22 dny +3

      you are right. He was aggressive with that answer. I'm sure he is aware about this scam and already learned how to make the guest feel guilty

  • @kyleesteban467
    @kyleesteban467 Před 23 dny +181

    This must be a crappy hotel. Pun intended.
    This should be made known and the hotel name should be exposed.
    I AM sure it's housekeeping that did this.

    • @reezevlog
      @reezevlog Před 23 dny +8

      and European hotels usually will have Eastern European housekeeping staffs… some are in a big syndicate…

    • @dertythegrower
      @dertythegrower Před 23 dny +8

      notice the cleaner apron and lady at 4:28 and she also hesitates when she sees the camera and boss?

    • @WTG20233
      @WTG20233 Před 23 dny +12

      Novotel budapest centrum

    • @mravecsk1
      @mravecsk1 Před 23 dny

      @@reezevlog Dont say.. Go to look at filthy UK in the first place...fillthy like shit. So you can expect something like that from westerners. Look at hotels in Luton...:D West is f shithole.

    • @amitram2346
      @amitram2346 Před 22 dny

      @@WTG20233 Left a helpful review! Cheers mate

  • @yellowjacketf4i
    @yellowjacketf4i Před 23 dny +10

    Glad to see you stand up to them... Don't let them off the hook! What a setup!

  • @vaIcria
    @vaIcria Před 23 dny +37

    Every time we check in and out of a hotel, we take a video as proof that everything is left the same way. So upsetting that they had to deal with this.

    • @KarlRock
      @KarlRock  Před 23 dny +8

      @@vaIcria that’s good advice. Although sad that this is what it’s come to.

  • @antoniojacob8421
    @antoniojacob8421 Před 23 dny +66

    Absolutely disgusting behavior from the hotel staff

  • @bigstackD
    @bigstackD Před 23 dny +8

    I love videos like this, but it makes me so angry 😡
    there’s no way I could hold my shit together like you do Karl. Good work mate👊🏻
    Name and shame, my friend! Name and shame !!

  • @Sarabearr222
    @Sarabearr222 Před 23 dny +2

    Your videos have kept me sane during my two year recovery, I’m almost to my second year where I won’t have doctors and testing all the time, and I sincerely thank you for creating your content

  • @mCblue79
    @mCblue79 Před 23 dny +16

    As if a mature age couple are going to leave a turd in the shower. Accor is a huge corporation and this scam is disgraceful. I'm glad your parents were refunded. Many would be too embarrassed to demand a refund even though it's untrue and a scam.

    • @ludwigwittgenstein2422
      @ludwigwittgenstein2422 Před 21 dnem +3

      Mature people are sometimes incontinent especially when eating food from different countries

    • @mCblue79
      @mCblue79 Před 21 dnem +1

      @@ludwigwittgenstein2422 That is true. However I'd think that the vast majority wouldn't do it in the shower and if an accident did happen they'd be too embarrassed to leave it there for housekeeping to remove. I don't understand your comment.

    • @ludwigwittgenstein2422
      @ludwigwittgenstein2422 Před 21 dnem +1

      @@mCblue79 an accident means unaware it happened

    • @mCblue79
      @mCblue79 Před 21 dnem +2

      @@ludwigwittgenstein2422 your sentence makes no sense. Liking your own comment is also cringe mate.

    • @ludwigwittgenstein2422
      @ludwigwittgenstein2422 Před 21 dnem +1

      @@mCblue79 it does make perfect sense, you just have difficulty in comprehending simple English "mate"

  • @boxingandmmastalk1230
    @boxingandmmastalk1230 Před 23 dny +253

    It must of been amber heard

    • @CheaterForLife
      @CheaterForLife Před 23 dny

      Nice English. You "must of" been smart in school.

    • @IntoxicusFreeman
      @IntoxicusFreeman Před 23 dny +6

      It wasn't in the bed though...

    • @SillyKhoons
      @SillyKhoons Před 23 dny

      ​@@IntoxicusFreeman I mean she probably does it on the shower if she poops in the bed dude 😂

    • @kjul.
      @kjul. Před 23 dny +10

      "must of'

    • @SneakyGreninja
      @SneakyGreninja Před 23 dny

      💀💀💀

  • @the_game
    @the_game Před 23 dny +23

    Karl, why is the poo following youuu! 😄

    • @KarlRock
      @KarlRock  Před 23 dny +8

      You gotta deal with a lot of sh** in life 😅

  • @ib1314
    @ib1314 Před 23 dny +128

    Plot Twist: Karl's parents did actually poop in the shower.

    • @carknat3214
      @carknat3214 Před 23 dny +2

      Simplest explanation. Lmfao

    • @tpn922
      @tpn922 Před 23 dny +3

      Yeah in revenge its 50/50

    • @purrple.shadows
      @purrple.shadows Před 23 dny +3

      Occam's Razor logic.

    • @TimmehJay
      @TimmehJay Před 23 dny +20

      This is going to be the next big CZcamsr downfall. Karl gets exposed for running a family shower pooping scam.

    • @vince6473
      @vince6473 Před 23 dny +12

      It's strange how everyone assumes some cleaning workers put the shit there, they have to clean the shit!!! I don't think they receive a bonus per shit.. Noone here commenting knows his parents but everyone is hating on the hotel lol.

  • @flipperfryer
    @flipperfryer Před 23 dny +9

    The stains on the Mattress look like Blood droplets consistent with Bed Bugs , Bed bugs will poop out bits of blood after feeding on someone.

  • @incognito_user
    @incognito_user Před 23 dny +19

    Pretty random, but what is that toy car doing at 6:22 ??! 😂

    • @KarlRock
      @KarlRock  Před 23 dny +8

      Haha how did you notice that? I always miss small things like that

    • @phoenix15_
      @phoenix15_ Před 5 dny

      Probably just a fidget toy 🧸

  • @1Yukian
    @1Yukian Před 23 dny +5

    "I need a laugh after all this crap" Oh Karl... lol

  • @leonard8766
    @leonard8766 Před 23 dny +8

    Imagine getting an email that you do a shit in the shower 😂 fucking hilarious

    • @KarlRock
      @KarlRock  Před 23 dny +1

      @@leonard8766 it really is 😂😂😂

  • @Turquoiselot
    @Turquoiselot Před 22 dny

    Good on you and your parents getting on the case to fight for justice.
    Great video too, we all learn to be aware of this before/after booking a hotel.

  • @inge6280
    @inge6280 Před 23 dny +15

    That hotel better clean up their act!

  • @GoddessOfGold
    @GoddessOfGold Před 23 dny +36

    They should have known you don't mess with Karl Rock's parents 😎

  • @elevationview673
    @elevationview673 Před 23 dny +10

    I've stayed in very posh hotels. Have a peek at the mattress without the sheet. Their often heavily stained with god knows what. Proper racid. People rarely check. Mattresses are like a sponge soaking everything up.

  • @barryram2605
    @barryram2605 Před 23 dny +9

    If they took the charge first and then notified you, you should report it to your bank and unauthorized transaction. They will block or reverse the transfer, and the hotel can get a lot of shit from it.

  • @x13xmonkey
    @x13xmonkey Před 19 dny +3

    Thanks for showing us this hotel and what they did, now I’ll pass it on to everyone.

  • @davidgoldstraw9892
    @davidgoldstraw9892 Před 23 dny +12

    Clearly the cleaning staff can polish a turd but can't clean a hotel room.

  • @Doubleaspeaks
    @Doubleaspeaks Před 22 dny +1

    Finally a scam video, been waiting for a while for one of these.

  • @alastairbarkley6572
    @alastairbarkley6572 Před 23 dny +5

    This, "I can't do anything until the deputy manager's back on Monday" thing is a common deflection tactic. Amazing that the individual currently managing the hotel doesn't have the authority to refund a trivial amount. Sure he can if he wants to.

  • @purefoldnz3070
    @purefoldnz3070 Před 23 dny +5

    Didnt expect an episode of Hotel Hell from Karl.

  • @cmonsta27
    @cmonsta27 Před 23 dny +8

    I’m sorry they had to deal with that crap 💩

  • @HBFREEWORLD
    @HBFREEWORLD Před 23 dny +1

    Hats 🎩 off to you for standing against scammers.
    Either the hotel manager shat 💩 or the house cleaning pooed 💩.

  • @ali55176
    @ali55176 Před 2 dny +2

    Karl l am impressed by your personality that in that tense allegation you didn’t loose your temper. I have to learn from you.

  • @SinaSkates
    @SinaSkates Před 23 dny +4

    I always take pictures when I leave, hotel or vacation house rental. Sometimes, I'll take a video to show I'm leaving. Also, I don't complain while I'm staying somewhere unless it's something they can fix... no one is going to replace a mattress during your stay unless you want to be changed to a different room. When getting into a hotel room, check it out thoroughly first, then within the 1st 30 minutes, maybe you can ask for a different room. But complaining during your stay often does nothing. There's another scam out there where people rent houses and then complain to get partial refunds on their stays. So also this goes both ways, unfortunately.

  • @wlockuz4467
    @wlockuz4467 Před 23 dny +18

    Receptionist: Why would we?
    Well, why would anyone take a crap in the shower...

    • @grbadalamenti
      @grbadalamenti Před 23 dny +1

      Because you are drunk. Someone did it and they learnt it the hard way.

    • @vince6473
      @vince6473 Před 23 dny +4

      We don't know his parents lol. It's strange how everyone assume the cleaning team planted a shit there since they have to clean it!! I don't think the workers receive a bonus per shit..
      Perhaps it was even a random guy and not cleaning / hotel staff

  • @1976joeprince
    @1976joeprince Před 19 dny

    Thank you for your work! There are many such places in Hungary.

  • @ExperiencedStenographer

    Thanks big brother, for letting us know, that these kinda things going on around the world.

  • @BlakeBlackstone
    @BlakeBlackstone Před 23 dny +5

    lmfao. I laughed so hard that I pooped in my chair but that's okay. I will blame it on the cleaning lady.

  • @zhanezar
    @zhanezar Před 23 dny +5

    oh man, i wish i had Karls ability to confront, truth is most people are like me and will just pay just not to cause issue , but its not right.

    • @KarlRock
      @KarlRock  Před 23 dny +1

      Yeah, you're right. That's exactly what my parents would have done. Thanks 🙏

  • @ZsoltMate
    @ZsoltMate Před 21 dnem +1

    Thanks Karl for the heads up. This video came right on time for me. I am flying to Europe (from NZ) in a few weeks, arriving in BUD, and was looking for a hotel room for a night. After watching this, Novotel Budapest Centrum is off the list.

  • @TravelingEddie
    @TravelingEddie Před 23 dny

    Good thing you're standing up for your folks and confronting this dispicable situation. The hotel staff should go into the room and see if all's good and then tell the guest(s) checking out it's ok or Houston we have a problem. Shame on them!

  • @red2
    @red2 Před 23 dny +4

    Should have called the local TV news crew and told them about poogate. Give them all the bad press they deserve !

    • @grbadalamenti
      @grbadalamenti Před 23 dny

      Good luck explaining in Hungarian daddy took a turd in the shower😂😂😂

  • @xxstayliftedxx1528
    @xxstayliftedxx1528 Před 23 dny +27

    He sounds nervous

    • @ghostofaforgottenweedle
      @ghostofaforgottenweedle Před 23 dny +5

      Yeah, you can tell he never ever dreamed of getting confronted about their scammy ways.

    • @gun3ro
      @gun3ro Před 23 dny +5

      Well, he is being filmed and brought into a very bad position. Wouldn't you be nervous as well, if your job depends on what you say? Generally, I find the video a bit harsh, because its this random guy in the reception who gets confronted with this. He should have send an email to the hotel manager directly.

    • @tpn922
      @tpn922 Před 23 dny +2

      ​@@ghostofaforgottenweedle how do you know hes parents dident shit in the shower as a form off revenge ?

    • @John-lp5xh
      @John-lp5xh Před 21 dnem

      He's on 20 euros out of the 50

    • @somecommenter4256
      @somecommenter4256 Před 2 dny +1

      He is a receptionist, who doesn't have anything to do with all this, and is being filmed... how do you think anyone would act?

  • @yanito8508
    @yanito8508 Před 23 dny +2

    Good job man!!!

  • @dusty.7792
    @dusty.7792 Před 18 dny +1

    A perfect example why is it so shit to find a good accommodation here in Budapest... Sorry you had to go through all this!

  • @NeeP94
    @NeeP94 Před 23 dny +6

    Crazy this thing happened in a well-known hotel chain but I guess the cleaning staff was pissed (pun intended) about the complaint of your parents so they did that shit (pun intended as well lol)

  • @CodingAbroad
    @CodingAbroad Před 23 dny +5

    Yeah I never post reviews until a few days elapse for this exact reason

  • @LuciferTheDevilReal
    @LuciferTheDevilReal Před 21 dnem +2

    We need more people like you ❤

  • @RS6R.
    @RS6R. Před 23 dny +2

    okey so now every time im going to check out im gonna take a big video of all the room to get proof, thanks for the prevention !

  • @rajareddy2090
    @rajareddy2090 Před 23 dny +12

    If the toilet is not clean, its the the responsibility of house keeping staff to clean it and not to complain and levy a fine on it. Its common hotel scam

    • @dictionary310
      @dictionary310 Před 23 dny

      It’s never the responsibility of housekeeping, the rot always starts at the top.

  • @wartortle577
    @wartortle577 Před 23 dny +14

    Plot twist : Karls parents actually did this and was too embarrassed to admit it

    • @vince6473
      @vince6473 Před 23 dny +5

      Could be, we don't know his parents lol. It's strange how everyone assume the cleaning team planted a shit there since they have to clean it!! I don't think the workers receive more money per shit..

    • @wartortle577
      @wartortle577 Před 23 dny

      @@vince6473 people will do desperate things for money. Money is the root of evil, thus evil acts can come from it.

    • @KarlRock
      @KarlRock  Před 22 dny +8

      @@vince6473 if they did it, they’d just accept the charge and keep it quiet 🤐

    • @reinerwingel282
      @reinerwingel282 Před 21 dnem +1

      @@KarlRock Your father did it and is now ashamed of it that's it. They are so used to india they just poop where ever they want.

    • @palinkasgabika7586
      @palinkasgabika7586 Před 21 dnem +2

      @@KarlRockyeah sure, definitely. They would not tell their son who is making a living out of youtube videos by being “scammed” all the time. Odd coincidence

  • @theblackmoomin
    @theblackmoomin Před 22 dny

    Karl literally rocks..🤟. Well done for standing up..

  • @dean7442
    @dean7442 Před 20 dny

    Well done you... Nobody should be able to get away with something like that and nobody should put up with that kind of childish behaviour either !

  • @jennifercowley8970
    @jennifercowley8970 Před 23 dny +3

    I'm sitting here trying to figure out how the cleaning staff obtained the 💩. Did they fish it out of an unflushed toilet, or did one of them step inside the shower & popped a squat?
    I would be pissed if someone tried to shame my parents like this. You definitely have a cooler head than I, which, in the end, is always better. The logic behind their stunt is ridiculous. If someone is concerned enough with cleanliness to check their mattress for stains(which appeared to be bl00d)... they definitely are not the type to take a 💩 in the shower.

  • @foolish1k
    @foolish1k Před 23 dny +7

    As a Hungarian, I must say that this is very uncommon. I feel horrible that this had to be the experience of your family but thank goodness that there are people like you out there to stand up for what's right and put these fraudsters in their place. Very sorry this happened to your family whilst being here.

    • @westerling8436
      @westerling8436 Před 23 dny +3

      I had the exact same thing happen after a stay in Budapest

    • @htth8633
      @htth8633 Před 23 dny +1

      I agree; you guys are so 'Austrian' in teems of cleanliness and work ethic. Hate to sound racist, but it must be one of the unverified foreign workers that Hungarian businesses are now employing to cut costs.

    • @Foxfried
      @Foxfried Před 23 dny +2

      NO it is very common in Europe, a typical vendor in Hungary will happily charge tourist 2x-3x amount if they think they can get away with it.

    • @KarlRock
      @KarlRock  Před 23 dny +1

      @@foolish1k don’t worry, we had a great time and I loved the food! We’ll laugh about that hotel now that we’ve made this video and got the refund 😀

    • @MrMajsterixx
      @MrMajsterixx Před 18 dny

      @@KarlRock Dont forget to make videos also about western europe and their culturaly enriched squares full of "friendly" folks. Just so everyone knows this happens everywhere. And also the scam ATMs in Germany, because people think that germany is like "clean" country that doesnt let this happen

  • @tradingmarcy9548
    @tradingmarcy9548 Před 18 dny

    Thanks for the information

  • @sunnynagpal5329
    @sunnynagpal5329 Před 23 dny

    You've done the right thing man, good job !

  • @MrSomethingElse
    @MrSomethingElse Před 23 dny +15

    you had me at poop cuz...

  • @SharonHare
    @SharonHare Před 23 dny +2

    You should have taken the guy up to the room to check out the mattress…I like how he couldn’t get the word poo out of his mouth…lol..your poor parents…getting accused of something like that…so hard to prove your innocent…great scam though…makes them a bit more $$$…

  • @Skeleton_100
    @Skeleton_100 Před 14 dny

    Shocking to see this go down in such a major brand and hotel chain. Thank you for exposing this scam Karl.

  • @undiscloseduser2004
    @undiscloseduser2004 Před 8 dny +1

    The front desk host seemed polite and helpful. A little pushy Karl but I get that's just part of your energy.

  • @SYGT91
    @SYGT91 Před 15 dny +3

    So, I'll say this as someone who is working and has worked in the front of the house for 12 years: Thank you for complaining in an orderly fashion and treating the employee with respect. That makes all the difference when taking a complaint and I think he did a great job!
    I've never heard of such a scam, but if it's really a reoccurring thing that they accuse multiple customers of, it's absolutely horrific.
    Lastly, note that you won't find a single spotless mattress in any hotel in the world. Hundreds of people sleep in the same bed every year and mattresses are changed (maybe every 5 years). Please don't rip the sheets of the beds and complain about this to the front desk staff. As long as the top mattress and sheet is clean, then you're gonna be fine. Otherwise don't sleep in hotels.
    Thanks for the video man!

    • @carloscarias6276
      @carloscarias6276 Před 11 dny +1

      nope they're to be clean

    • @SYGT91
      @SYGT91 Před 9 dny

      @@carloscarias6276 then you're gonna spend a lot of time ripping of sheets ;)

  • @Yamezzzz
    @Yamezzzz Před 23 dny +12

    I feel bad for the receptionist, he has no idea how he's supposed to deal with this conflicting information and is so nervous and uncomfortable.
    He probably thinks it is likely that the cleaners DID make it up but can't just go out on a limb and there's no way to prove the truth in either direction. His colleagues have made a direct claim and provided "evidence", as if he can just be like "yeah the cleaners are liars and the hotel just scammed you, let me get that refund for you."

    • @reezevlog
      @reezevlog Před 23 dny +2

      he does… they usually ran these kind of thing in a group…from the bellboy up to the hotel manager…

    • @IntoxicusFreeman
      @IntoxicusFreeman Před 23 dny +1

      It's not the first time...

    • @bryanobrien2726
      @bryanobrien2726 Před 23 dny +1

      He was dismissive about the whole issue . I'm sure that he could do something about it , he knows who was probably responsible for it . They just thought that they could get away with it and now he was hoping that by sending Karl away , he would drop it and give in . If someone makes accusations about the cleaning staff where I work they are immediately questioned about it and a report is taken , accusations are taken very seriously . I saw none of that concern here with this receptionist .

  • @SmithBeatZ1
    @SmithBeatZ1 Před 16 dny

    Hell yeah, Karl! You rock

  • @kam3587
    @kam3587 Před 23 dny

    Well sh*t aint gna clean itself 😂😂😂

  • @anubis4496
    @anubis4496 Před 23 dny +5

    Europe in a nutshell. Scam central 😂

  • @edwin8808
    @edwin8808 Před 23 dny +4

    Now, we know the hotel is the Accord Palace Hotel, so we can avoid at all costs!

  • @thedude6688
    @thedude6688 Před 5 dny

    Well done Karl,for supporting your parents and standing up to the scammers,it's not about the money it's about the principle,cheers

  • @Annie-ZA
    @Annie-ZA Před 23 dny

    SHOCKING! I'm absolutely appalled. Of course they're taking revenge out on your parents. Anyhow, good on you for confronting them, and send that coward of a so-called Deputy Manager hiding out somewhere, the link to this video. I certainly wouldn't touch their hotel nor any of their services.
    South Africa

  • @kindlykishore
    @kindlykishore Před 23 dny +4

    Namaste dosto ❤

  • @zipzip8239
    @zipzip8239 Před 23 dny +12

    dudes dad took a gnarly dump in the shower and wont own up to it

    • @yaakovhassoun8965
      @yaakovhassoun8965 Před 21 dnem +6

      and then when his wife found the credit card charge she freaked out so he totally denied it... and then this guy's mother freaked out she started telling her son, who just assumed their innocence...

  • @dustinhagadone1006
    @dustinhagadone1006 Před 23 dny

    Well I'll never stay at that hotel, nice work KR!

  • @AC-db4ek
    @AC-db4ek Před 22 dny +2

    oh man, Hungary is a paradise of scammers. You should stay longer and will have a lot of content. The souvenir shops are ridiculous. My sister went in one of those shops and 2 girls behind her intentionally dropped a souvenir and they started to act like my sister did it. Then, when she wanted to pay, the cashier was charging triple price without explaining nothing, my sister asked why and the cashier said it was because she dropped the souvenir on the floor. Then my sister told him, well, charge me only for the souvenir broken, I wont buy anything from you. She left with a bitter memory of Budapest.

  • @Webbsy
    @Webbsy Před 4 dny

    "petty accusation" my guy, your cleaning staff shat in a shower for a scam. Cmon now 😂

  • @derbart07
    @derbart07 Před 23 dny +1

    Great to expose this, and if its the cleaner, then hopefully the hotel take notice

  • @m.hreels9822
    @m.hreels9822 Před 21 dnem +1

    I'm an American, and I can already tell you that this would not stand here in the US. I'm shocked that they haven't been sued into oblivion yet! That is just a lawsuit waiting to happen, and I'm utterly shocked that this is even going on in Europe. Quite honestly, you should file a lawsuit. It's absolutely insane that they're accusing your elderly parents of taking a dump in their shower. Not only is it nonsensical beyond belief that they have the audacity to try to get away with this, but it's also embarrassing for their customers. You should also write a review online and post it for everyone to see, including the picture they showed you. That is just outrageous! How dare they? You should definitely file a lawsuit!

  • @armaantandon5712
    @armaantandon5712 Před 23 dny +1

    This so reminds me of the Shoe Poo scammer video you’ve posted earlier!

  • @Win-xl7no
    @Win-xl7no Před 23 dny

    Good to see your updates, but personally i wouldnt have left without a refund or a conversation with whichever housekeeper apparently took the photo. I would have also made such a commotion in reception and got everyone who checked in caught up in it to pressure the reception guy even more. Such a dreadful situation. Well done for fighting it for your parents.
    i will compose a review to leave on as many websites as i can find now. All the best

  • @leos3010
    @leos3010 Před 23 dny

    Can't wait for the Grand Budapest Hotel part 2

  • @JoseBarriosPika
    @JoseBarriosPika Před 23 dny +2

    I think this is a perfect example of using one of those credit cards with a pre-set spending limit. That way, they can’t charge you extra fees once you checked out.

  • @jarrodwilson2382
    @jarrodwilson2382 Před 20 dny +1

    The guy at reception acted like this wasnt the 1st poop complaint he should of been absolutely shocked

  • @ExJapTer
    @ExJapTer Před 23 dny +1

    Poop humor isnt my favorite, but its a solid #2.

  • @worldaviation4k
    @worldaviation4k Před 22 dny

    *that's awful! Being in Asia now where people take care at housekeeping when I stay at hotels*

  • @Rubygreen1111
    @Rubygreen1111 Před 23 dny

    Thank you for sharing I will make a note to never book a room there and I am sharing it to others to do the same. Shame on the Hotel for this disgusting behavior. Theyve definitely done this before to other customers vibes dont lie ...