SHOP FOREMAN - HOW IT IS WORKS AT A SMALL DEALERSHIP
Vložit
- čas přidán 20. 07. 2024
- Answering viewer question on how our small town dealership works and how it is to be the shop foreman at a small dealer.
You can get ahold of me:
therustbeltmechanic@gmail.com
Instagram: Rustbelt Mechanic
Check out Toolheadz Crate!
www.toolheadzcrate.com - Zábava
Small shop foreman here in southern Ontario. 2 apprentices, 2 technicians (including myself). Flat rate with a guarantee, bonus on tech and apprentice hours per row and on shop hours per ro. We have much less equipment to look after and special tools but do mostly the same as you.
Awesome to see all the things you do !
Thanks for giving a little more insight into a lot of the work you do as a foreman, yet still have to flag hours. Keep up the great work!
I'm in the same boat as you right now. Total of 5 techs, 1 hourly 4 flat. I'm the only one fully certified. I seem to be doing just about everything your doing already lol. It seems as though we have too many people that just don't care because they have a ""I'm not getting paid for it why should I do it attitude"" or ""if I do that I won't flag as much"" I've been aiming to be a foreman too when it's decided we need one. I just pray the efforts of the good ones go unnoticed. I know it happens.
I relate, I am a foreman for a very large fleet of tractor trailers and employees have to understand that NO you are not doing it your way,.. you are doing it THE way that we do it here, plain and simple
I can relate, I wear a lot of different hats. Sometime it gets overwhelming!keep up the good work.
I'm head of the shop, sort of the same responsibilities as you. I'm in the Ag and Turf equipment field though. We are all hourly employees with efficiency bonuses. I'm the go to for figuring out everyone's issues, being the only one with 'all' the tools and certifications. I'm also the only technician out of our store for service calls on the road. We have 3 techs, 1 sales, 2 people in parts, 1 service manager and a shared service writer who helps us from another location across town.
I just think it's pretty neat that all of your stuff is accessible. We have to have parts pump our oil, get special tools, get the key for flush machines, etc.
We also don't really get any updates unless it's 100% necessary. Hopefully that newish car's problem can be diagnosed with global obd 2!
smitty2jones sounds like some techs in the past screwed up if that system was implemented.
I'd love to see these guys work on anything from range rovers to fiats.... from servicing to full engine swaps
The Video I've been Waiting For!!
😁🤘🏻
I have been a Diesel Tech for over 17 years and I have been blessed with the position of Forman and i want to lead by example and i will never tell my guy's what to do..i will always ask and will always respect my guy's and no tech is better then the other we are a team
I am a shop foreman in a smaller Toyota dealership. We have a total of 7 flat rate techs and 2 quick lube techs. I dispatch work, help techs who are struggling with a certain job. I do comebacks that may results in lemon law or buyback issues. I do the majority of the diag work. I keep track of the state safety and emissions stickers. Like you, I also deal with organizing the special service tools. Lastly, I train all of the apprentices, which is the part that I enjoy most. I am also flat rate which is where 99% of my pay comes from, but I get a small (very small) amount of bonus added based on shop hours.
Love the videos! Everything is well explained. We are a 12 person shop. 7 tech's, Our shop foreman has been with the company 40 yrs. He started out rebuilding pumps, injectors, and turbos. After 20ish yrs he started doing in chassis repair. Electrical, diagnostics, programing and R@R. Repair. I have been in the automobile field 15 yrs and 5 yrs diesel/automotive. We are paid hourly. Our "third" wheel in the shop seems to be a screw off. Taking a 30 minute bathroom break. But people notice these thinks. "Me and the shop foreman " so they don't last long. it's hard to find people that want to work . Don't F off on your phone!!! A hard work ethic is hard to find on a hourly pay schedule.
So true with some of the younger generation coming into the field!
@@RustbeltMechanic I think I may have gotten a little off topic, in my previous post. I'm not a shop foreman. But I do know what needs to be done in the shop.after 20 yrs You know that yourself! . I tell my boss what needs updating or replenishing. When we are running short on bolts, or plastic push pins, bulk oil getting low, wheel weights, shop lubricants, Ford IDS that needs to be renewed,etc. I do get paired hourly and it's "my" job, to make sure I'm productive. If I'm not fixing vehicles,to go through the shop and get things ordered we need. One thing I think is not right about flat rate. Is do they expect you to "clean up" on your own time???? You do trans or oil cooler lines and it's messy. Is that figured in on flat rate??? You can easily have 30 minutes in to degreasing the vehicle and cleaning up the work area. That's part of the job! And should be billed for.
I just took the shop foreman position at my dealership, we're a John Deere dealer and I'm at one of the smaller branches (2 field Tech's, 1 shop tech and me) I've had a hard time getting out and actually working on stuff. I'm usually running around taking phone calls for service work and loading/unloading equipment or giving my fellow techs a hand on jobs. Im paid on an hourly system but still try to bill out my time (they want 50%) but everyone in the shop is paid hourly with pay raises and bonuses based on "flat rate" efficiency
I'm so glad I work by myself now. Back when I worked with other people I had to yell at them everyday from the stuff they did.
I’ve been a team leader of 4 guys in my shop for a couple years now. At times I’ve had up to 10 or so people on my team. I’m about to be the “shop Forman” in our used car/internal work shop once the remodel is finished with and finished. Going to be around 8 guys plus detail. Management in our store sucks and I’ve been really looking forward to it but at the same time I just see myself losing even more money because I’m sure they won’t want to look out for me or take care of me. As a team leader we only get a dollar for every hour someone on our team turns, plus our hours. Which doesn’t add up to much usually. Our flat rate pay is ridiculously low to begin with and it’s a real struggle sometime even working 60 hours a week in the shop. Plus my shop refuses to buy tools, I end up buying everything minus like brake lathes which is just ridiculous. Usually they reimburse me but rarely. There’s so much extra stuff that you have to do and manage. Plus all the drama that goes with it in my shop anyways. Idk. 2020 is gonna be a hell of a year.
I have a question for you maybe make a video on it. Why or what got you to the point of choosing to work on GM cars like Dodge, Chrysler, etc. How do most people choose what car company they work on?
I work at a kubota dealership and if I wasnt hourly I would be broke in 2 days. I'm not sure how other places are but I have to wait on parts more than 95% of the time. Sometimes those parts take more than 2 weeks to get to me. I'm not exactly sure who is to blame for this but kudos to those who work at well oiled dealerships and business that can manage on the flat rate system.
I’m a shop foreman in a mid size independent shop. My responsibilities include making sure everything is fixed and that the required tools are available which most specialty are mine. I get a decent hourly guarantee with a commission from every labor dollar the shop bills.
This is identical to my shop. Guarantee pay is nice (many guys haven't even heard of it) I am the foreman at a GM dealership. If it where possible my manager would have me diag everything. About every other vehicle my guy's "fix" comes back, Then I end up diagnosing them anyway. We just fired three guys for lying on there resume. So currently my manager literally has me diag EVERYTHING, He will start turning away customers when I'm too backed up, Meanwhile he just feeds tires & brakes to the techs.
loaning my tools, & assisting technicians, Updating tools, Etc.. We have been hiring & firing for a couple years now, Constantly training new guys Just to see them out the door. Is starting to take a toll on me. I have my hands full then some
VorteX sounds exactly like my days
Sounds similar to my situation, trying to hire decent techs now is near impossible. I came from a ten tech mopar dealer now working at an independent shop that also does 4wd modifications, I do ALL of the diag work and all the heavy repair engine or trans swap work, all of the shops around me have the same complaint and that’s they cannot hire decent techs, I would rather get a kid from the local community collage green and train them myself.
Excel spreadsheets my friend. Try keeping up with 1000+ people's training, 1000's of tools, 1000's of vehicles, and volunteer, and school, and volunteer of base, and other extra duties. Keep up the good work.
I am a new shop foreman at a Chrysler dealer with 10 techs. We just created the position and it is evolving to say the least. I do all of the same things you are plus some others. I'm currently paid 100% flat rate at this time.
Lake Ann Craig sounds like you have some negotiating to do. Never split the difference.
Our small town gm dealer has a manager/shop foreman but a few of those responsibilities have some how found there way to me IE special tools ... I’m really going to adopt your special tools system as soon as I get time... we currently have totes with label some of which have tools from the 50’s mixed with new tools... wish me luck.
😂that’s how ours was before last summer when I took the position...it was a joke! In all it took about two weeks to get it to a functioning special tools system👍🏻
We don’t really have a designated foreman and the owner handles or delegates that stuff. At the other places I’ve worked it was the senior tech and they didn’t pay any extra. One created a salary position and wanted me to take it for less than I was making
My shop is a luxury car dealer in a state capital and we have 3.5 techs. With all the extra stuff I do I feel like I am the shop foreman after watching this video.
Good video....just what I needed we have the same type of set up just a small Nissan dealer 6 techs one being a shop foreman and 4 hourly lube guys that pretty much do the work for the current foreman ,not how it’s supposed to be but he gets away with it now he uses them as his helpers and takes work from other techs the owner of the dealership is offering me more responsibility and next in line for shop Foeman I passed all the Nissan training courses and all Ase’s I been at the dealer for 12 yrs last 1yr as a master tech I know just a label I’m still learning everyday and they want me to be the next shop foreman but still have to make flat rate hours I would so love to hear what dollar amount for shop hours you range in because I want to be prepared to counter offer I feel like they going to low ball me the other foreman is old and on his way out to retire seniority wise I’m next in line and they already asked me to think about it I’m just looking for the best counter offer I want to do my homework before I sit at a table and talk to the owner and my service director thanks keep up the good videos...
That sounds exciting! Feel free to email me or message me anytime on IG
Not a foreman here. Maybe in the future? I think that I’d really want to be a salaried worker especially at a larger shop. It’d also be nice to get bonuses for doing a good job and keeping my techs at a good efficiency level. They do well and the shops kept up then I don’t see any reason why I shouldn’t be getting money for that kinda stuff.
Damn your job is be carful what you wish for lol nice job brother keep up the best work.. jay
Seems like it's easier to work for Chrysler, since you have levels so not everyone can work on stuff. At my dealership you get thrown whatever. I kinda like it since I get to learn everything and my checks are nice. I book min 60hrs a week because I take anything and don't cry like half the people at my job
The hardest transition for me was going from a 60+ hour a week guy to a lot less as a shop foreman.
Tim Benware see the shop productivity bonus is supposed to more than compensate for that. That’s what I’m trying to figure out.
Usually a foreman will hVe a consolidated hours bonus. For us, 4 techs need to do 200h for me to get my weekly bonus and there are tiers beyond 200h
Love the flags in the truck.
*USA* best Nation on earth!
Wow so glad I’m hourly as I’m the workshop controller/Forman/master tech so I’m lucky if I do 4 hours tools a day some times if no fires I can get 6 but never a full day on tools
Wish I was at a small shop my dealer has 25 techs with 5 masters and 9 of us lunes on total just under 40 people working on cars we (lube) are pretty much a number and a pebble on the beach
I’m at a large Cjdr dealership, we don’t have a shop foreman, most stuff is ignored, and it’s not 1/3 as nice as your shop.
Im a shop "lead" but we aren't a dealer....we have 1000 pieces of heavy equipment and 200 trucks....parts and what the shop needs are I take care of....its by the hour and I still have to do all Fab work and heavy duty trucks....we have to heavy equipment techs ....and 5 other techs that do whatever....we are a 100% asset owned company and try to place and but new equipment when warranties run out...so we dispatch dealers to handle work that we can't bring to the shop.... We also have 2 field techs who do minor work that if the asset is only down for a couple hours we manage it ourselves.... So with that said responsibilities arent to hard to handle but there is someone above me who has a worst job
Personally it's no one's business what you get paid that is between you and your employer.
I am The shop foreman lead mechanic driver owner janitor wash bay attendant you name it, I get paid once sometimes twice a month but I will give my fellow owner operator's with their own authority this much advice do your research before deciding on whether to use a factoring company or do the billing yourself.
That's all folks do the world a favor bury a duramax lol.
there is an application we use at work for our tool room called toolhub that works great
Nice video boss
This is the exact reason I take my semi trucks go dealers.
A hole in the wall shop charges less. Yes. But do they have the special ? Probably not.
Do they calibrate any torque wrenches or any tools for that matter ? I doubt it .
Do they have instant access to all required bolts and nuts or clips? Or they they reused stretched out bolts and worn clips?
They u just don't get the work flow.
I can take my truck to a hole in the wall with some retired super tech who does great work maybe but he may be busy and I still around for days losing work. When my truck is parked , I lose money. The dealer will have me in and out asap.
But that's a double coin. The dealer will only fix what's asked and most of the time want u in and out super fast. Most times they will not stop mid job to try and get approvals for more work unless it stops the truck dead in it's tracks from leaving the shop.
It's a tough time dealing with shops and dealers. But for the most part , it's the dealer that I got to and it's because guys like this who understand he importance of proper tools, work flow, and training.
No bueno dealer connect is down
What is special tools
I have a request I'm a subscriber to your Channel can you can you explain in a video what does a service writer do
That sounds like a good one ☝🏻
Our shop Forman is currently the service manager. We have 8 techs. When the new store opens, now it is March..., I am shooting for the Foreman spot. I’m all ready the senior tech and certified across the board with GM.
My shop Foreman does timing belts brake jobs tires and alignments and basically anything gravy to get him his 80hrs per week. Then everyone else gets stuck with diag and warranty work. And we also dont get paid for warranty diag. Other than that he doesnt do anything i would say a foreman would usually do
Morrisonisfire mix box got wheels sounds like you need to move on and find another job
@@tommater2724 yeah not so easy when you got kids. And i know im gonna get 40-50 hours a week right now.
Sounds like your Forman is a little greedy and disrespectful. Not a leader
@@weldingjunkie pretty much. Even when techs need help he is pretty unwilling to help. Myself and another tech help more other techs than he does
Morrisonisfire mix stop helping and then maybe management will notice what’s going on
If you are not making extra as shop foreman, you are working an extra job for free. Don't give the owners freebies like that.
Wow that’s a lot of headache
🤔🤔🤔🤔🤔🤔🤔🤔🤔🤔
I should have a flag made like on your truck instead it should say try retiring any special tools from my cold hands😆😆
Sounds like you are doing some of your manager's job lol. We are about 15 guys with no shop foreman.
Your the shop foreman? Oh so you take over all the problem child cars? 😅