Closing the Sale: 9 Common Objections
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- čas přidán 14. 06. 2024
- If you are a salesperson, you know that a difficult barrier in sales is overcoming customer objections. Watch this video to learn how to respond to customer objections and use listening skills to increase your sales. bit.ly/29hhAOj
Master the art of closing the sales gap and converting prospects into buyers with the link above.
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9 categories of objections.
1. silent
2. excuses
3. malicious
4. request for info
5. show off
6. subjective/personal
7. objective/factual*
8. Sales resistance
9. last ditch
Thanks mate
Dena Piña cutie pie
Dena Piña
Hi Dena,
hy
Rebuttal: That's alright. Most people in your situation felt the same way when I first call on them but now they have become our best customers and they recommend us to their friends and family.
😂😂😂😂😂😂
The best response ever thank you Brian
Bangali Translation
The only salesman guru that I found so humble and treat the prospect repectfully. The kind of the presentation I want to imitate.
These are the best "overcoming sales objections" advice that I have ever received that I will be using to prepare for my upcoming interview. Thank you Mr. Tracy!
Brian is the best teacher in overcoming objections. I've learned so much from him. Listen to everything you can by Brian. He is one of the best!
Ya I’m sure he sells dictionaries just fime
I love that you provide clear solutions that are simple and diverse.
I find your teachings very practical. And they've helped me a lot. Thank you so much, Mr Tracy!
Brian Tracy, simply the best!
This man is so smooth :D
Brilliant as usual, Mr Tracy. These are not just objection handling techniques for selling situations, they are communication skills that are transferable to any role or situation where you would like to bring someone around to your way of thinking.
Brian Tracy, another great one I recall from sales training at beginning of my career.
I like your professionalism, Brian Tracy. Many marketers think they have to act obnoxious and swear to get people to listen to them, but not you. I like that. Thanks for the video.
The 9 categories of objections that Mr. Brian Tracy discussed in this video:
1. silent
2. excuses
3. malicious scaffolding
4. request information
5. show off
6. subjective / personal
7. objective
8. sales resistance
9. last ditch / hesitant
The answer to them all is to ✪ ASK OPEN-ENDED QUESTIONS AND GAIN THEIR TRUST.
#sales
#closing_sales
Thanks for simplying
Thanks a lot
thank you so much for your videos. Your lessons have greatly enhanced my sales, relationships, and overall confidence. I cannot thank you enough!
good points. Brian - might I add that you would make millions helping read kids books at bedtime. The comforting voice was like a new recliner and a violinist near a sandy beach! Parents everywhere need you.
Always been a big fan of Brian Tracy. I've listened to his training tapes for years. Solid sales training from a master salesman.
What tapes helped you the most? I preferred Psychology of selling.
Davey Smeets I loved the Psychology Of Selling series! I listened to it so many times back in the early 90's that I decided to quit my regular job and sell cars! Did pretty darn good, too! Great sales training all around from BT!
Danny Meeks, Yeah i just started working for myself a year ago in salses. Not only in the 90s it was a great book, it helped me learn alot more about sales. Its gold!! :-)
Me too, I have all his books
This is excellent! Thank you Brian Tracy!
WOW!
VERY THOROUGH AND HELPFUL TIPS. THANKS A MILLION
I like it! Some of the best calm and collected tips I've heard in awhile. Seems like it comes from a wise experienced point of view. I like this insight.
Great video never knew any of these terms coming out the box with my eyes wide open hungry to learn more!
This material is outstanding. Thank you Brian. You have it going on!
You are an absolute gun Brian Tracy. I love your work, and reading your books !
Brian Tracy is phenomenal! Thanks!
Thank you Brian for these wonderful tips in closing a sales. If the product is good and great reviews it needs to be very well researched about price and use the 5 sales conversation steps: 1) Introduction (Icebreaker) 2) Short Story (Qualify you and the customer) 3) Presentation of product (not overly long) but good sales pitch 4) Closing (9 Common Objections and Closing the Sale) 5) REHASH I used to do sales representative for 4 years for events and marketing. I am looking to go back into Sales and Customer service representative for Events and Marketing. Your video is extremely helpful, I truly appreciate your help in showing us how to close the sale. You are an excellent teacher!
Hi ☺😊😃 Have you ever considered taking on network marketing/direct sales?
Brian T .:
You are concise, clear and insightful.
Your online tutorials are super unique and very useful to every business minded person. Thanks!
What a master sales man
Thank you for not being selfish and helping us sales people
This is just perfect! thanks for the tips Brian!
Thank you! A clear distinction needs to be made between a genuine objection versus excuses and postponements.
Thanks Sir Brian Tracey...this so helpful as im trying to learn this field selling..God Bless
Omg, this is such a gold mine! Thank you!
Thanks Mr. Brian Tracy for this valuable information
Hi thanks for making this vid, I see a bunch of guys saying they know it better, dissagree or promote their own sites here. Now i think all have their own skills that work for them, and the fact that u share ur ways in this nice video deserves respect. At least i've got some helpfull tips and tested them on my clients and I can confirm they work! Thanks to u ive got my double bonus. Keep on doing the good work!
about ten times watched. i really like this information. thank you
I just want to say... How clear and true and straightforward this message o
Gonna have our mock sales pitch tomorrow...Thanks! this is really helpful :)
vary much valid points to make the prospect center point.
wow - what an amazing video - thanks Brian
Brian you are awesome and you are dead on. Thank you
Thank you Brian. You are great.
awesome advice, thank you
There's definite value in recognizing different objection types. It doesn't necessarily mean these are underhand tactics, like some people seem to think, but more about making sure you satisfy your prospects questions and concerns to their satisfaction.
Anyway, got distracted ..this video is so true .. World of sale is such a complex.. But honestly I find that these points are amazingly true.. I am simple person in sales but I have com across through every single situation described in this video and I totally 100% agree. Thank you for sharing..
Thanks; Very nicely explained
I really love these tips strategies.
Thank you, very much Brian !
u sound so kind and calm..that helps a lot, too!!!!thanks for helping me in 2018.haha
Mr. Tracy is the best!💞
Thank You!
i love this, i helps me alot, THANK YOU.. M
very good ! I will apply all this rules from now on. lets see.
I loved this!
very good very straigth to the point but detailed enough
This is super useful. Wonderful video!!
Omg. ..thank you Sir.. you are the Best in here. I shared this video with my Brother...but I think I will use some of your advice as well
Perfect Thanks its a big help
I love his hand movements
I'm very partial to his rapid sideways wobbles. Combined with his hand gestures, I could watch this guy all day!
haha that was so cute
The tips from this man are going to make me obscene amounts of cash. Thanks Brian!
+Amar Zing (Amarzing) obscene eh?
+oopalonga Don't doubt him. You can achieve lots through Mr. Tracy
Ryan P . . .
0
How much cash you'd make?
Awesome tips
Thanks for the Great video! its awesome!
Best investment I ever made was buying his course. I got DVDs mp3s and A massive folder to guide me through the learning process! Cheers Bri!
If you don't mind me asking some questions. What program did you get exactly? How did it help you?
Many thanks Mr.Brain, very nice and clear presentation. My greeting to your good self and to every expert who transfer his experience to all mankind.
It was good. Thank you
stunning.. it help me a lot. thanks sir :)
This guy is totally brilliant and efficient
I applaud you Brian! It is obvious this is not your best work, but you continue to be of service to sales staff like myself and others. Thank you very much! I hope your character matches your persona because your presence and legacy are truly remarkable. Your friend, John.
good material
Excellent!! Stuff
Thank you
Regards
Gaven Malope
Johannesburg / Sandton
South Africa
Old School. ❤️ it
nice 👍👍👍 very informative
Pomona California's finest, Brian Tracy!
The timeshare presenter told me the line that most people in my situation felt the same way, but now they're our best customers. My response was that I agree - timeshares are great for some people, just not for me.
How did they respond?
very useful
Actually I would love to know who is this lovely genuine person doing this video... I don't care about background ..
wonderful
Thank you 🇱🇰
Best in the industry
That was pretty amazing Brian. I make about 25 sales per week, 100 a month and 1.000 a year and for more than a decade but I’ve never known how to deal with objections. Thank you!
Nice one
Thanks for the great points about handling sales objections. I have another angle on handling the "I Can't Afford it" excuse in my latest video.
Great video! I loved it! And there is another guy called Donnie Boivin who also publish such videos that his real-life experience from struggling to becoming a successful person in his own life.
Mind blowing
identifying which set of objections the customer is giving so you can test the close
you are my mentor
AAAAH, Y pensar que Brian y yo trabajamos, a distancia, con la misma empresa vendiendo papel carbón de alta calidad que usaba tinta líquida en vez de carbón. CÓMO HAN PASADO LOS AÑOS.
Mr Brian.
How does one handle an objection at a closure script. For example. You've managed to answer your client's objections from the beginning of a pitch. All 3 objections, he then gives you his banking details, including his account number but when it comes to closure he says he's not interested and has financial problems.
Bear in mind I then did the financial OB and explained more about our product. How do you continue convincing him without now sounding desperate?
hello sir!...i really love ur videos.....after graduation my first job is of sales application engineer and its going to be started 2 months from now...im pretty excited about it ...can u please suggest me some important skills which i must acquire in advance to stand out of my competitors .
Guy...this video was made in 2012 1st off. 2ndly, I highly doubt he even has time to answer questions even if it was a current video. This guy is no light weight...search him out and his site, but your question is way too general to begin with for him to address by way of a CZcams comment.
Hi Ayush!
All the answers are in the videos. Just ask for what you want in search engine. For example: Brian Tracy-You Tube-Sales! -
All you need on You Tube!. Yes! Brian Tracy is incredible!
Also, Ayush. You know the sort of skills you need. You already know. That's why you're here! Dig in! That's your part of the deal!
Great fortune with the job!
Ask ask ask ask and ask questions
This only works with me if I want to buy a product/service. Whenever timeshare representatives call me, they usually get a so called experienced closer. I just let them talk in circles. The closer never closes the deal with me.
Today I open CZcams look your video hear you talked is well
Thank you, Brian! But what about price objection, when the client tenders the contract among several suppliers. What then?
Dmitry Isaev Just say I would rather apologize once for what you feel to be a high price. Than a millions times for poor quality. Let me assure you this Product/service is going to work well for you. then just a quick bullet point about your service/product and move on.
+Dmitry Isaev no one buys a price , they buy value, whats your USP? or VAP? you need to show why they should do business with you, they time they will save ect
I'm not a salesman. You asked why they couldn't let the product sell itself. I gave you the actual reason. I didn't say it was wrong or right in any moral sense. Whether they should be doing it is an entirely different matter from why they do it.
THANKS, A LOT. I'M TRYING TO FIGURE OUT THE STAIRS HAHAHA.
How we can handle the objection when we sell holiday Products, which are costly in Network Marketing?
Is it okay to interrupt in a cold call when they're trying to shut it down? I have tried to train myself to let the customer speak until they are done, so I can overcome their objection in a non-confrontational way after I have pretended to listen to them. Or I have listened to them. But the problem with that is, I feel like they think they are winning. They ramble on until saying okay thank you. They just give you a bunch of negative feedback. If I wait to overcome the objection, the objections keep piling up, until they say but thank you goodbye. So sometimes I feel like I have to interrupt them.
What do you think about this?
My manager does that so be wise
brian I feel I running out of prospect what im gonna do
I need to say that this video is indeed useful. I actually don't like this guy since most of his videos are talking crap. But this is a very useful one.
How can these techniques be adapted to job interviews?
1.) Unspoken Objections
2.) Excuses
3.) Malicious
4.) Request For Information
5.) Show Off Objection
6.) Subjective/Personal Objections
7.) Objective/Factual Objections
8.) Sales Resistance
10.) Last Ditch Objection