TACX Neo Smart Trainer: Basic Maintenance Tips
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- čas přidán 27. 08. 2024
- Covering the official maintenance tips from Tacx, with a few other tips of my own to ensure you'll get maximum hassle free riding on the Neo. Remember to click SUBSCRIBE to support this CZcams channel: goo.gl/QS5YZg
Links:
Tacx (Garmin) Maintenance Link: bit.ly/2V0Wfyo
Ultrasonic Cleaner (Amazon US): amzn.to/2xEZHTk
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#cycling #tacx #smarttrainer
I watch this video once a year - when summer is approaching on the northern hemisphere and it’s time to stow away the trainer until autumn. I prefer this video compared to Tacx own videos. Keep up the good work!
Thank you for the kind words! 🙏🏼 Enjoy your summer riding! ☀️🚲👌🏼
Thanks again - I come back to this video every year (rather than TacX's manual) fo servicing my Neo 2
Just used the video again for annual maintenance on the Neo. Thanks. Amazing how clean the cassette on the Neo is compared to outdoor use.
watched this video and used the information to regrease my Direto 2 trainer worked like a charm, took about 30 minutes, think i can cut that in half next time. great information
How often you do this tune up?
I just got my Net 2T, I was waiting on the cassette as its separate delivery and could not find a good installation video since this would be my first time doing this. Great video, it helped for the initial start-up and I will be sure to come back once again for the maintenance. Thanks!
Thank you Shane, just in time for the season (for us in the northern hemisphere)... this was useful.
Thanks Shane. The video came in real handy when I needed to replace the freehub too!
Great video, super helpful. Appreciate the step by step approach, and the clear visual help. Thanks!!
I wait for this video for a long time. Good job Shane!
My new Neo is still in the box, weather has been too nice. Cant wait to try it out..
Thanks, Shane. I don't have a smart trainer, but I watched this anyway because in previous videos you inspired me to use baby wipes for all fitness equipment. I can't stand to train on dirty equipment now that I know how easy it is to maintain.
I would absolutely love to see a video on the O ring replacement.
Nice job man. This trainer is really nice. Something I’m interested in. Thank you!
Dont hesitate, its worth every penny
I find that it's good to periodically check all of the screws. They can come loose. Don't be over tightening anything, just check to make sure nothing is loose.
Brilliant. Great stuff Shane
Super video! Thanks!
A little bead of silicone works well too. And if you need to replace the feet, silicone isn’t too difficult to remove.
Shane, great video but I'm surprised that you don't include a check for bearing wear or potential axle damage? If you're thinking of a follow-up video, it would be awesome to see how you avoid the grinding death wail.
Could you do a video on basic must have cycling tools and how to use them. Ie chain whip, torque wrench, etc etc. Stuff that all cyclists should have. I desperately need something like that
Can do! I have a new beautiful torque wrench that even Dr SLane was drooling over. Stay tuned!
This is great, thanks Shane!
really easy to follow, definitely the go to option for getting things done :-)
So very helpful, thank you very much
Thanks!!! I need to take mine apart and get some grease on there!
Thanks so much for sharing!
That little cleaning device is awesome sooner or later I will get one :) ...
Same! I just need to find where
Shane put a link in the description... Amazon as usual; Ultrasonic Cleaner
Is grease just grease !! or should we use a special type silicone ,,copper,, lithium,,
Thank you Shane for all your good advice. I set it up with Zwift and it works really nicely but the guys on bike 99 could not give me the exact length of warranty on this product. Is it 2 years? I really hope so for the price. Also my bike seems to lean on the left of various degrees when mounted on the trainer which makes me sit a little uncomfortably on the bike did you experience the same thing? Amazing trainer over all and it is so quiet. Last night I did some training while my family was sleeping next door and not problem at all with the chain well greased.
Shane always thank you
Its an old video but a couple basic questions here as I look into maintenance on my Neo 2T -- 1) It didn't look like you slid the o-ring back into place. I thought it needs to be flush with the hub body, or in this case the large metal wheel. Otherwise debris can get in there. 2) I thought you don't want any lube heavier than 5w motor oil in the paws or you're slowing them down.
Thx. Time again to do the maintenance. Have you ever tried to put a string of silicon between the two plastic parts that usually rubs against each other and often create a squeaky sound? Or do you spray them with something else ?
Shane is the best
This is exactly what we need! Any chance (please, please, please, please, please, please, please, please) that you do a similar vid for the Tacx Bushido? Mine makes some extra noise intermittently. Cheers as ever Llama
First I'll need a Bushido. I'm on the case! :)
Hello Shane, can you use a 12 speed cassette on the edco freehub? THANKS!!!!!! Great channel, love it. So helpfull. Jan
I guess so. 12spd Shimano HG+ is backwards compatible with HG, which the Edco is compatible with. Maybe check with Garmin Support to be 100% sure.
I don’t even own a Tacx trainer but I still watched this whole video. How many Nm to whack the footings back in with, 11 or 12?
10/10 for clarity and straightforwardness! What would signs and symptoms would appear that would let someone know that the freehub needs regreasing? Also, is the spacer behind the freehub a bearing surface or is it there as a spacer only?
Creaking. It's only a spacer, but I covered it like Vegemite on toast! ;)
Don't insult the Vegemite mate!
which ultrasonic bath are you using please?
Dab of silicone would work too instead of the tape
My Tacx Neo is 2 years old and never had an issue. Recently, During a high power training I felt a burning smell, what could be the problem?
So I unboxed my new Neo and tried to fit my Specialized Tarmac disc with the Specialized SCS rear hub standard and since the cassette on the SCS wheel is 2.5mm inboard vs a standard wheel I would have to completely readjust the rear shifting system to use it on the Neo, limit screws and everything. Not to mention the disc caliper hose is pressed firmly against the Neo,s side case as it comes out of the inner side of the SRAM caliper. New bike or new trainer???
Which ultrasoon machine do you use?
Shane, do you know if this trainer can be used with a tri bike with a 1x drivetrain? Keep up the great videos, thanks!
Shouldn't be a problem. The newer 2017 units have a thinner case to accommodate more aero/tri frames. Maybe check with a local bike shop that stocks them to see if your bike fits first.
on the non-drive side, it's possible to unscrew and insert/remove a small spacer to accommodate disc brake sized frames. Because I have both caliper and disc brake bikes, I have to be a bit careful to look after this part of my Neo. But you didn't mention it in this video. Is that because you haven't even seen the need to do maintenance on the non-drive side?
I don't have a disc brake bike.
New question, I think Shane: You list all the tools required then on re-assembly, I notice you snuck in a little plastic helper to put the cassette back on. Can you buy these?
Looks warm in Ballarat today :-)
It's always warm in Ballarat.... except when it snows! haha
Hello, yks for the share!! 1 question: why you dont lub the hub where the cassete seats?
Bonjour,
Désolé ma réponse sera en Français. Je trouve dommage que pour un appareil de ce prix, il faille mettre des morceaux de scotch pour que les caoutchoucs tiennent. Pour ce qui est de la lubrification, j'aurais mis quelques gouttes d'huile au Teflon. La graisse risque de coller les cliquets (Pawls je crois en Anglais) lors des reprises du pédalage (les cliquets s'abaissent lors des phases de non pédalage et restent collés quelques secondes lors de la reprise du pédalage). Cela m'est déjà arrivé. Depuis, plus de graisse mais de l'huile, et tout va bien. Dernière chose, il n'est normalement pas nécessaire d'utiliser une clé à fouet (chain whip je crois en Anglais) pour serrer une cassette sur une roue. Est-ce nécessaire sur le Taux ? En tout cas, merci pour cette vidéo.
Thx for this good video, Shane!
Question: upon removal I noticed that the cassette and freehub body came off together. Is this a problem and how do you seperate them?
It just means that the cassette lockring is still threaded into the freehub body. All that needs to be done is to undo said lockring.
4:54 shows the removal of the freehub.
Thx, Shane & Eli! 👍
Hi, Great video. Do we have to grease the chain and cassette (with chain oil) as on regular outdoor bike? Or keep it dry? Thanks
Just like a regular bike. oil!
Thank you! I knew it was a stupid question lol. Do you recommend highly expensive carbon frame to ride it or I should avoid it? Thank you for your time!
hey Shane, I found that ultrasonic chain ring cleaner is super cool... Would it be alright if you could share some info for that cleaner? plus the... blue liquid you poured in :)
Done. czcams.com/video/5Gnrng0XSQk/video.html
Hi Shane. I followed your process and serviced everything as described. Since putting everyting back together again, the freewheel body feels tight when you freewheel and doesn't turn freely as before. The little washer is in, and I didnt overtighten the nut either. Any suggestions?
Maybe re-do everything again. I haven't had any issues doing this a few times. Maybe have a local bike mechanic review it, maybe post a video of what you're doing and the result? It's hard to diagnose over Internet/text.
¿Qué tipo de grasa has usado? Gracias
good one ! maintenance tips for the Kickr trainer?
+Lionel Pierret Already done for the Gen 1 Kickr.
Hi, new to using these trainers. Does anyone know where I can get advice on how to connect my new Neo via my iPhone 5s to the screen on my late 2012 27" iMac?
I get a little bit of knocking on mine. Should I return it? Doesn't seem to affect how it works.
Send Tacx Support a quick video with sound. They'll be able to sort it pretty quick.
Hi Shane, do you know if there's any compatibility issues using a CeramicSpeed Oversized Pulley Wheel System on the Tacx Neo? Thanks
Maybe. I don't have a set to test it on. There's not a lot of clearance on my standard pulleys. A good question for Tacx Support.
Hi Shane. Any recommendation which type/brand of grease to use for this. Can't tell from the video the brand you used. Thanks!
Lithium grease in this iirc. Non specific. Anything similar will do.
My Tacx trainer doesnt fit my Campagnolo 11speed cassette.
Why is there not the same freehub installed ?
Talk to Tacx Support or your local stockist. They ship with Shimano/SRAM freehubs. Some have reported those are compatible 'enough' to use with Campy 11spd. No Campy bikes here though, so not one I'm 100% on.
Hey Shane, do you torque your cassette on your smart trainers? I am aware after watching this that you didnt, but I was curious to get your opinion on this. Would it affect power accuracy?
No. No. Once they're on tight enough they won't move anywhere.
Shane Miller that’s what I thought. Thanks for the reply mate
Shane, what type of grease do you use? Is there a certain kind that works better than others? Thanks!
Nothing special. Some lithium based grease in most cases.
Hey Shane, I got the Neo but can't manage to connect my Canyon Ultimate bike with it. The Problem is that my bike got a thru axle. The adapter set doesn't work very well, too. Either the quick release is too long or too short.
Do you have any recommendations to fix this problem?
That's one for Tacx Support. I've seen a few custom solutions people have made up.... Check in with the Tacx Neo Facebook groups also.
How often you do this tune up?
I've a brand new Flux with new cassette, should I lubricate the chain somewhat before using?
If the chain needs oil, yep.
Still trying to decide between this Neo or the Kickr...hmmmm
Hi Shane, Have you tried the Neo with a 142x12 adapter?. I bought the adapter to train with my Cx bike and it doesn't hold the bike so firm and the brake caliper is touching on the Neo frame. It is such a pity. Thanks!
+Roberto SM I have but I didn’t have the bike long enough to make a video on it. I’ll get another TA bike and make a video on this soon.
Lama please make another video for the kickr!!!
I've already done one for the Gen I Kickr.
NIce! That is exactly the one I have. Thanks
Here the link for anyone else czcams.com/video/45x2zamskhw/video.html
Hi Shane. I just bought this trainer and setting it up. I have a Giant Defy Advanced SL0 with 10 speed Di2 and it worked fine with my wheel but when on the trainer it makes a chain noise like it needs to be regulated. It does not go to the biggest cog and while shifting the chain is like wants to shift to a different gear. DO you know if it is normal? both are shimano 10 speed cassette. The one on my bike 32/12 the one on the trainer 28/11. The thing is I would not like the need to change the settings every time I switch from bike to trainer and vice versa. DO you know if I did something wrong installing the cassette on the Neo? The fact that I cannot get into the biggest cog make me think it is installed properly.... Any advice please! Thank you.
That shouldn't be happening. I'd get a local bike mechanic to have a quick look at it if you can. Should be an easy fix.
Shane slightly off subject. I live in an apartment. What trainer would you recommend.. for being low noise.. quieter etc
For least sound, Neo. It's the only option for super quiet direct drive smart trainers at this point in time. The Kickr17 is pretty good... but the Neo is king of shhhh.
Shane Miller ... thanks for getting back Shane.. your a gent. The issuse with these products is they aren't stocked in shops it is all online sales so it is quite difficult to know which product is right for you..
My wife is often sleeping in the next room, her head literally a metre away from my NEO with a thin wall in between. She can't hear it.
tempocyclist .. nice one. Great to hear.. or not to hear as the case may be 😀
Is that grease a little too viscous, thick? Shouldn’t you use a lighter grease,.
It does job no problems.
Are they going to update the Tacx Neo anytime soon? It seems like it is two years old at this point. I realize they put out a smart bike, but I’m worried about them updating the direct drive trainer right after I buy it this month…any thoughts on this?
+Rob Scherer I hope so.
Hi Shane, wondering if you have any spares or broken down tacx products? I recently had a t2800 die and the saga started when it had no warranty, no retailer support & a possible RMA but had to be flown back to Europe to MAYBE get replaced.
Good news story is that tacx have come to the party & shipped a brand new neo to me for nix & I have a cool looking paperweight in the corner. I think there’s a burnt out wire in the bottom? However I have no diagnostic tools, diagrams, schematics, manuals or support to fix it. Living in Ballarat, any suggestions would be great
I'll have to leave this for Tacx to deal with. I can't provide this level of user support sorry. (it doesn't scale, people get pissed I can't help... etc...)
No drama. Thanks for the content you post up here too, valuable resource.
Hi Shane, i have a question re the tacx neo. My friend has purchased one back in the uk and we can't get it to connect ant+ on ipad or laptop. Different ant+ dongle used on windows 10 which works with the elite direto. We have tried the tacx neo desktop software but the beta version. Other question is do you have to pay for the desktop version to work? Oh by the way the trainer connects bluetooth on ipad. Thinking about sending it back as Tacx are very slow in getting back to us.
Hmmm.... Something must be up. Windows 10, ANT+ USB stick (USB2), never an issue with my Neo unit(s). I can't recall if their desktop app has a trial period... sorry... not a lot of time indoors recently with this weather here.
Yeh thought that. Tredz picking it back up this afternoon. Thanks for the speed response.
Hi Shane, random question.....can I use a shimano cassette on a Neo and it still work with my SRAM groupset?? Many thanks
Yep, Shimano and SRAM cassettes are interchangeable.
Shane Miller beautiful thanks mate
question, i just received my new neo 2t, it works fine but the back left leg locking pin is missing, i sent the pics to garmin, but i know its a quick fix i could do my self. do you happen to know the pin size
No idea sorry.
@@gplama so garmin reached out to me today is sending me a new neo 2t, so that's alright.
Hi, will a long cage ultegra mech fit with a 11-28 ? what do you think
I don't have any long cage bikes sorry. Check with Tacx Support.
How often are you doing this level of teardown? Apologies if you mentioned in the video and I didn't catch it.
It really depends on use. I'd say every few months if it's used almost daily.
@@gplama Cheers, thanks
@@gplama Would something like the Tacx Bike Smart have a similar maintenance schedule?
@@Mechanic618 They're very different machines. We're not sure with the Smart Bikes. They haven't been around long enough.
5mm hex and what feels like 100nm of torque and still not budging
Hi Shane what greese would yoi recommend? What greese are you using personally and it is good also for the cassette and chain or we need to use a different one? Thanks!!
That was a lithium based grease. Chain needs good chain oil, not grease.
Shane Miller thanks what about the cassette?
Good chain oil.... there's a few cycling specific brands out there. There's an alternative movement now waxing their chains. I'm not sure I can deal with the overhead of that.
I have always use "dry" lube on my indoor trainer chains. Currently that's Finish Line Ceramic Wax Chain Lube which dries nicely. Though, thinking about it, maybe not everyone has a dedicated indoor trainer bike like I do. My trainer bike ONLY see indoor duty, so no need to worry about rain, hence the dry lube.
Shane Miller get on the wax train Shane! It's so worth it.
What is that machine you used to clean your cassette?
Ultrasonic cleaner. Larger ones are used by a lot of bike shops. Here's a video on it: czcams.com/video/5Gnrng0XSQk/video.html
Im having trouble fitting the shimano cassette.. is there anyone else with this?
If it's the older EDCO hub, it can be a pain in the arse. It'll go on.... it's just not as easy as a straight Shimano compatible hub.
@@gplama Thanks man!
Hi ... i have tacx neo and the fan is not working can you help ?
That's one for Tacx Support mate.
Shane Miller thanks
You don't need to use a chain whip to install the lock ring.
+Michael Thompson You need to on the Neo. The flywheel turns forward, and there is no way to stop it from turning easily.
Shane Miller ah, sorry, I forgot how a trainer functions differently to a standard freehub/hub interface. My apologies!
All good. It's something that catches a few people out when they try it the first time.
1st?
When I sprint on my neo the trainer locks up and a red light flashes! what does it mean?
Load the Tacx Utility app and check the status when replicating this issue.
It shows a red triangle with the word over under it.
Overheating.... is my best guess. Send those details to Tacx Support.
Shane Miller thanks m8
Hi Shane!
Thanks for your video. I have a problem with my Neo but was not able to find a solution yet. I have serious chain vibrations, although I have changed literally all components and tried two different Neos. Anybody else with the same issue?
Here's a link to the video that illustrates the problem:
czcams.com/video/HfAWwG-wBeU/video.html
Thank you!
That's an interesting one. I was going to mention chain or rear cassette wear as it seems to be where that would occur (chain leaving the cassette roughly)... but I see in the comments you've looked into that. Tacx Support or a really good mechanic who can look at it in person is your best bet.
No. No. No. You don’t grease the inside of the hub with thick grease like that. For the hub springs you should use a thin oil. Fat grease will not return the blade-springs and pawls fast enough and you will end up with pawls somewhere in the middle of the ratchet ring or worse. That’s a rookie mistake.
Done this for years without any issue. There’s ‘best practice’ and theory, sure… what you’re claiming isn’t happening with the grease used.