Let's talk about a few brands who ACTUALLY did a good job of handling issues with their brands... [CREDITS] [Music] www.purple-planet.com [Music] Kevin Macleod
It's also because people like him. If people didn't, then this would be twisted into something negative like "thats it? No information?" "What about the others who bought it?" "You didnt explain it why it came out powdery white, people have allergies, its a gealth hazard, we need to know!" It has happened before with appologies like these where the public dislike those people from the get go.
It's LITERALLY that easy. "I'm so sorry, this was a defective line that got sent out, I take full responsibility and I'll be refunding everyone I can." Why do SO many other influencers struggle with this?
Exactly! Patrick made a 1 minute video about the issue. Probably took him a few hours to consult with his team and craft it, but like, it's not hard. How do influencers not realize that it looks WORSE when they shift blame or just don't address the problem?
I find the setting spray drama really refreshing because like… no one’s life was in danger. No one got bullied. No one was cutting corners or sabotaging anything. People were just genuinely dumbfounded at wtf just happened and then getting their money back. I laughed so hard at the first clip Lmao
The fact that people bought that setting spray, HAD THE ISSUES and continued to say they would go back and buy it again because its that good?? Im sold, im buying a bottle.
People over here praising Patrick when this should be the freaking standard all along says so much about the other influencers and their overrated beauty brands.
You're right but BECAUSE it's not common (even though it should be) we're praising Patrick for doing the bare minimum. It's come to the point that whenever anyone does what's supposed to be the norm and the bare minimum, we get excited, sad really 😭
I think a lot of influencers heavily underestimate how much work having a makeup brand is, I think a lot of them start it then realize how much work it is and then just push it onto other people. Which is probs where the problems come.
patrick was sincere and took responsibility, gisou took their demographic into account to let them know “hey! we’re sorry that this is happening, this is what we’re changing, and thank you for bringing it to our attention!”, and veronavanity sticking up for herself against such a huge creator buying a knockoff product is just incredible to me. hearing that people are taking accountability (in patrick and gisou case) and sticking up for their work (veronavanity) is just so nice to hear after all of these excuses we’ve gotten time and time again. thanks for this video, you did an awesome job covering these topic and creators.
@kirstennemd0828 like...would that not be common sense? "Oh this isn't like it is online? Did I get the wrong one?" A quick Google search on his end would've done the trick but he's a total moron.
@@LAWless_Nonsense don’t care about something that wasn’t that true at all, he isn’t grooming children as yall haters say he did, they’re teens that lied to him
I’m sorry for the Patrick’s issue but the girl with the white face was so funny 😂😂😂❤ I’m glad Patrick’s taking care of his brand and being professional. Everybody makes mistakes, but more importantly he’s addressing those mistakes.
This is the best week for anyone to make an apology. If you literally just say the words, “I’m sorry” or “I was wrong” people would give you a friggin standing ovation. But yeah, Patrick did well. Gisou’s prices are what needs to change… not the smell. Lol. That. Is. NONSENSE. And James Charles… why is the internet still keeping a predator relevant?🤦♀️
so random, but why do small businesses come out with better quality and come with not as much problems, but when influencers make their makeup and formulas, there is smt wrong 🤷♀️
I think you’re noticing a sampling bias problem not an influencer problem. People that consume influencers content know they have platforms that’s often why they support the brand so anytime something big happens you’re talking about a niche that are going to be more likely to post it whereas for smaller brands they don’t sell as much so there aren’t as many reviews out there positive or negative. Not anything to do with differing quality of brands just a cognitive bias we all have.
@@booksandbadopinionstrue but it also has to do with some influencers not caring about the consumers because they know as soon as someone says something about it, everyone will go buy it to see if it’s bad
Because if small businesses don't have good quality, they have nothing. There will be no loyal customers, and big influencers know they're going to sell, just because they have fans
And of course James is ignoring another one of his stuff ups. I’m hoping when painted comes out someone makes a parody video of it’s a terrible product when in fact it isn’t even painted… just like you said. It’s great to see influences taking responsibility 😮❤
I think someone said he reposted a new tik tok where he "apologized" and actually used her actual product ps. the only problem is that he still left his og video up
I’m early today, so I just want to highlight how awesome it is to have a Canadian tea channel! Sometimes the American perspective throws me off of commentary content, but whenever TeaSpill mentions Canada I feel reassured that I understand what’s going on :”)
It’s nice Patrick said “as a founder I take full responsibility with my team”, cause he is part of the team!! Things happen but it’s on the ENTIRE team to respond accountably.
James Charles has some nerve when his make up line looks like it should be in the arts and crafts aisle. I saw it in CVS yesterday. He should literally be selling his crap in hobby lobby, or Michaels. I really cannot stand that guy for a myriad of reasons, legal and illegal.
@@tivaspotato predator where? He didn’t groom them completely, they decided to continue talking to him, they lied about their age, they got their fame and people can’t see the truth just because it’s James Charles, bffr
I don’t understand why JC thought using an imitation was the same thing? And why does he continue to wear clothing made in a fabric that flatters no one.
I think we should do more for creators who keep their integrity and values in tact. Especially considering the fact that so many are selling out these days. I’m gonna try the setting spray just because of his apology.
I don’t even have any Patrick Starrr products, but he just made me cry with his apology. This is the first one that truly sounded sincere. And I know he cares. It’s so rare.
I don't usually like to comment on James Charles's videos because I don't want that on my algorithm, but I am really tempted to say, "This ain't it, babe ...I mean this literally ISN'T the product. Lol."
I’ve stopped buying anything influencer related for a long time now. I’m over all the ridiculous drama. How is it that drugstore quality products can exist without drama, but with these influencers it’s non-stop
Patrick did a great job with addressing the situation with the setting sprays going awry. Looking at the ingredients, it seems that either they didn't react well to one another or it could be due to the temperature shifts. Usually when aerosol products do this, its something that's caused by the environment
He acts/is like a business man when necessary and glamorous mua influencer when appropriate. Brilliant. Def investing in O/S for the first time BC OF A MISTAKE THAT LED TO ME TRUSTING A CEO AND BEAUTY BRAND....IRONIC?
I wanted to use this setting spray for my wedding. I hope it’s all fixed b4 then! My wedding is going to be in the heat and I don’t want my face melting off
I think it’s cause the brand is aimed at the earlier twenty’s just became an adult insta model demographic. It’s weird to me too though and I’m 26 though lol
Patrick did a good job. It was probably just a batch mistake. He apologized and gave them their money back and I think he even sent them some new products too? That’s what’s up. Patrick is very nice brand and he’s an OG beauty CZcamsr, always has been as far as I know he’s never had any drama that wasn’t called for responding to. Best way for an owner to apologize imo.
Patrick apologised because the brand is his baby. He's been involved at each and every stage of formulation, production,packaging and delivery. Unlike others who just loan their name to a bulk manufacturer and call the brand theirs.
This is what accountability means. He could’ve easily ignored it. But he apologized and as a customer that kind of sincerity and accountability is what’s gonna make you keep coming back
I recently found Patrick and I just adore him. Good for him for addressing it. I’m sure he’ll make it right. Stuff happens!! It’s all about how you handle it.
Patrick is an excellent example of what an influencer is. He literally apologized sincerely, refunded people who had a defective batch, and fixed the issue. THIS is how you handle criticism perfectly and this is how you fix it. And the fact that people still want to buy his product even after a defective batch shows how amazing it is
I had an different issue with the setting spray from one size but either way I’m glad whatever it is being fixed. I made a tiktok about it too and posted it on my ig story and one size was nice enough to reply. Saying they appreciated my honest review.
The fact that Patrick handled it with grace, decorum, and transparency? Thank you. I’m not informed on Patrick Starr, but I’m really hoping that there aren’t other things that make him cancelled, cause like… this is a good example.
My theory on this: Everytime a handful of new beauty launched products go bad, i think defected ones are put in there for a reason. So ppl can share negative videos n it brings more attention to the product, capatalizing on negative publicity. An influencer makes apology video gains millions of wows of their fans when in reality they the ones who orcherasted themselves. Thats the fastest way of selling ur products
Honestly Patrick just did what any CEO should do and what a lot have done in the past. We’re just living in a time where influencers can’t/won’t take any responsibility to avoid backlash and that’s why no one takes influencers seriously as business people. They’re so immature and quick to pass the blame on someone else.
Patrick’s apology actually makes me want to purchase his products. I haven’t tried O/S yet, but seeing some accountability from a brand influences where I spend my dollar.
Jordan Woods responded to a dissatisfied customer (she has her own clothing line) & people are applauding her for her professional and indepth response.
I love Patrick Star ⭐️ I have never heard anything but good things about his products! Even his collaborations with mac are some I tried and loved!! This is how you address issues as a brand owner! I will likely reach for his products now because he clearly cares about what he is doing and the people buying his products!! ❤
The olive oil with glitter hahahah and that response also nailed it!! Another example of James being James! Wouldn’t be surprised if he made his own and did the bad review on purpose and now he’s panicking about it!
You know damn well James didn't buy that 😂 I'm sure he's involved in discussing his upcoming content but as far as purchasing the products, that's left up to an assistant,. '
Patrick’s apology sounded so sincere and he didn’t even have to pull out a ukulele
*rattle snake sound*
It's also because people like him. If people didn't, then this would be twisted into something negative like "thats it? No information?" "What about the others who bought it?" "You didnt explain it why it came out powdery white, people have allergies, its a gealth hazard, we need to know!" It has happened before with appologies like these where the public dislike those people from the get go.
Or do Blackface
@@anetehofmaneI'm indifferent to him and I agree with the other guy.
And I oop 😅
Patrick showed everyone its literally not that hard to apologize. Just be a nice responsible person??
Apart from him partying during the pandemic… I hope he’s grown since then
@@jesuuschlmao people still act like they rlly give a shit about stuff like this? Quit virtue signaling.
Not responsible until you sing it with a ukulele
@@MinMin-sv5nz💀
@@ciciad2010not every issue people care about is “virtue signaling” you guys throw that word around like nothing
I feel so bad for the first girl who sprayed the setting spray, but at the same time 😂
I know😂
Wayyyyy to close to her face :O
😂😂😂😂😂
The frosty lashes had me weak 😂
@@candynickel same 🤣
It's LITERALLY that easy. "I'm so sorry, this was a defective line that got sent out, I take full responsibility and I'll be refunding everyone I can." Why do SO many other influencers struggle with this?
Because people generally struggle with the concept of accountability.
Arrogance, mostly
Exactly! Patrick made a 1 minute video about the issue. Probably took him a few hours to consult with his team and craft it, but like, it's not hard. How do influencers not realize that it looks WORSE when they shift blame or just don't address the problem?
It’s literally not that hard
Ego & accountability
How is James Charles still respected as a makeup reviewer after all the literal proof of what he did?The fact that he still has a career is insane.
Literally
Right.
Disgusting !!! 🤢
I've always heard about James, but never fully understood what he did. Someone care to explain.
@@lauraketllenhe sent explicit messages and photos to a minor
I find the setting spray drama really refreshing because like… no one’s life was in danger. No one got bullied. No one was cutting corners or sabotaging anything. People were just genuinely dumbfounded at wtf just happened and then getting their money back. I laughed so hard at the first clip Lmao
Lmfaoooooo 100
This is the type of “drama” I like. And Patrick handled it so well! I’ve never tried his stuff but I’m now interested because of his response
The fact that people bought that setting spray, HAD THE ISSUES and continued to say they would go back and buy it again because its that good?? Im sold, im buying a bottle.
It'll keep your cream-based makeup on for a week
It seems like hairspray lol
It's a really great product. Bought one last week and simply love it
Same! Especially him handling this so well. Very much sold. I’m almost out of setting spray so it’s perfect!
@@nailslacquer I mean by looking at the bottle; it’s more or less a skin friendly less-flammable hairspray lol. Smells much nicer though
Not James trying to wrongfully shade while looking crustier than the people with the defective setting sprays.
teaaa‼️‼️
Ope!
Omg that dude looks like he aged 20 years😂 crusty af
It’s because of his camera. Bffr
@@lionito08he DOES look crusty , it’s not the camera . We don’t defend child predators , maybe YOU do . Bffr
People over here praising Patrick when this should be the freaking standard all along says so much about the other influencers and their overrated beauty brands.
You're right but BECAUSE it's not common (even though it should be) we're praising Patrick for doing the bare minimum. It's come to the point that whenever anyone does what's supposed to be the norm and the bare minimum, we get excited, sad really 😭
The way Patrick handled this just makes me want to buy the products
Same! And I don't even wear makeup! Haha😂
Wonder if it is sweatproof because, man, my makeup melts in Texas humidity
@@LatinaVixen91I’m pretty sure that if it says water proof it means liquids like sweat
100% agree with you.
@@Etherealzyo yeah in the video you can see him going in the pool with it and coming up being completely fine
I think a lot of influencers heavily underestimate how much work having a makeup brand is, I think a lot of them start it then realize how much work it is and then just push it onto other people. Which is probs where the problems come.
Came faster than James could launch his brand this summer
😂
People watching this video next summer will also be faster than him.
😂😂😂
You could walk around the world and ve faster than James' launch 😂
😂😂😂
patrick was sincere and took responsibility, gisou took their demographic into account to let them know “hey! we’re sorry that this is happening, this is what we’re changing, and thank you for bringing it to our attention!”, and veronavanity sticking up for herself against such a huge creator buying a knockoff product is just incredible to me. hearing that people are taking accountability (in patrick and gisou case) and sticking up for their work (veronavanity) is just so nice to hear after all of these excuses we’ve gotten time and time again. thanks for this video, you did an awesome job covering these topic and creators.
Looks like someone put dry shampoo in the wrong container
The James Charles/nose contour situation feels a bit defamatory
The thumbnail is defamatory
Ikr
It was so obvious that he had the wrong product. The original and the knock off looked nothing alike 🤦♀️
@kirstennemd0828 like...would that not be common sense? "Oh this isn't like it is online? Did I get the wrong one?" A quick Google search on his end would've done the trick but he's a total moron.
Patrick Starr is an icon, his brand is so inclusive! This little hiccup will never deter me from buying his products
Whoa $43 for a lip oil! I've actually never even heard of the brand before.... and James needs to apologize to that brand owner for being an butthead
He posted a vid sincerely apologizing. He seemed sincere
Hahaha butthead. I haven't heard that term in a while.
@@slytheringirl6193 I don't think it's that sincere considering he hasn't taken the original review down.
He should apologize to the kids he groomed…
James Charles:
"Everyone knows me as the nose contour queen"
Me:
"Are you sure about that?"
Yeah, he is sure about that. Plastic surgeons believed that he had a nose job while all he did was contour his nose
@@lionito08 you know you’re supporting a predator, right? Or you just not care about that?
@@LAWless_Nonsense don’t care about something that wasn’t that true at all, he isn’t grooming children as yall haters say he did, they’re teens that lied to him
@@lionito08 Thank you for being so omniscient when it comes to James Charles
No babe we know him as the pedo queen 😍
I’m sorry for the Patrick’s issue but the girl with the white face was so funny 😂😂😂❤ I’m glad Patrick’s taking care of his brand and being professional. Everybody makes mistakes, but more importantly he’s addressing those mistakes.
This is the best week for anyone to make an apology. If you literally just say the words, “I’m sorry” or “I was wrong” people would give you a friggin standing ovation. But yeah, Patrick did well. Gisou’s prices are what needs to change… not the smell. Lol. That. Is. NONSENSE.
And James Charles… why is the internet still keeping a predator relevant?🤦♀️
you 8
@@DA-yy8rs 🫡
so random, but why do small businesses come out with better quality and come with not as much problems, but when influencers make their makeup and formulas, there is smt wrong 🤷♀️
I think you’re noticing a sampling bias problem not an influencer problem. People that consume influencers content know they have platforms that’s often why they support the brand so anytime something big happens you’re talking about a niche that are going to be more likely to post it whereas for smaller brands they don’t sell as much so there aren’t as many reviews out there positive or negative. Not anything to do with differing quality of brands just a cognitive bias we all have.
@@booksandbadopinionstrue but it also has to do with some influencers not caring about the consumers because they know as soon as someone says something about it, everyone will go buy it to see if it’s bad
Because if small businesses don't have good quality, they have nothing. There will be no loyal customers, and big influencers know they're going to sell, just because they have fans
Because of quantity
Because there much more exposure with big brands... youre going to here more about a product when millions try it and the creator is famous.
And of course James is ignoring another one of his stuff ups. I’m hoping when painted comes out someone makes a parody video of it’s a terrible product when in fact it isn’t even painted… just like you said. It’s great to see influences taking responsibility 😮❤
That would be funny!! It could just be kids face paint 😂
@@krzyskittles almost makes me
Want to attempt it 😂 but I don’t want the sisters coming for me
I think someone said he reposted a new tik tok where he "apologized" and actually used her actual product
ps. the only problem is that he still left his og video up
@@empiresflame8842 if he was really sorry he’d remove the original video. Another apology that means nothing
@@1000514 ik that's what I'm saying smh he not really sorry he just wanna make money that's y he ain't take down the video
I really think james just enjoys tearing other creators down.
What gets me is that the packaging and the tool did not match what was shown on the creator's og tiktok. Such a fucking clown, lmao
He is a bully for sure
Yeah that video he made, clearly using a poor quality knockoff, was just gross.
He knows it will get people talking about him
He's been like, since he's started. He's always picking on someone or starting drama.
This is how influencers should apologize for defective products Patrick did amazing and sounded so genuine and sincere mad respect ❤️
I'm sorry, but I'm dying over the makeup setting spray 😂😂😂
The comment "I take full responsibility" made me want to run to the makeup store to purchase more products from this line.
I’m early today, so I just want to highlight how awesome it is to have a Canadian tea channel! Sometimes the American perspective throws me off of commentary content, but whenever TeaSpill mentions Canada I feel reassured that I understand what’s going on :”)
Lolol the “fuzzy gloves” remark hahaha the JH lipstick drama will live on forever
It’s so good to see some positive things happening in the influencer and brand space. Hope to see more of it 🙂
It’s nice Patrick said “as a founder I take full responsibility with my team”, cause he is part of the team!! Things happen but it’s on the ENTIRE team to respond accountably.
Patrick taking accountability we love to see it.
James Charles has some nerve when his make up line looks like it should be in the arts and crafts aisle. I saw it in CVS yesterday. He should literally be selling his crap in hobby lobby, or Michaels. I really cannot stand that guy for a myriad of reasons, legal and illegal.
how did you see it in cvs yesterday if the make up line has not come out yet?
@@gosiakawecka6178 Its a joke. Like the packaging looks like you could find it in CVS. with the paints or in hobby lobby. Its not literal.
Stay mad, he’s rich and famous. And you’re not 😂😂😂
@@lionito08 yasss defending a predator is so en vogue!!!🤩🤩🤩
@@tivaspotato predator where? He didn’t groom them completely, they decided to continue talking to him, they lied about their age, they got their fame and people can’t see the truth just because it’s James Charles, bffr
I don’t understand why JC thought using an imitation was the same thing? And why does he continue to wear clothing made in a fabric that flatters no one.
I think we should do more for creators who keep their integrity and values in tact. Especially considering the fact that so many are selling out these days. I’m gonna try the setting spray just because of his apology.
I don’t even have any Patrick Starrr products, but he just made me cry with his apology. This is the first one that truly sounded sincere. And I know he cares. It’s so rare.
It’s over makeup setting spray, please calm down lol
@@ScreamingDucksShotMyMotheragreed. Cry? God get a grip it’s an influencer/business giving an apology.
@@ScreamingDucksShotMyMotherthey’re probably just joking don’t take it too seriously
James’ caked up face w/ no eyeshadow and injured(?) lips was a jumpscare
I don't usually like to comment on James Charles's videos because I don't want that on my algorithm, but I am really tempted to say, "This ain't it, babe ...I mean this literally ISN'T the product. Lol."
James-kiddie-chaser-charles out here destroying lives beyond the messaging lvl
16 year olds are not kids, they’re teens + he changed. Stfu
I’ve stopped buying anything influencer related for a long time now. I’m over all the ridiculous drama. How is it that drugstore quality products can exist without drama, but with these influencers it’s non-stop
Right, I'll never buy any of the products. I feel bad for the people getting fooled over and over again.
If influencer brands and influencer dramas disappeared, nothing of value would be lost, the world would continue to exist
Ok but, the Patrick setting spray one is hilarious 😭😭 I can only imagine doing my last makeup step and it’s all 😶🌫️😶🌫️😶🌫️🫣😰😭
About time there was an actual accountability for these clowns on the interwebs.
Hats off for Patrick for this video of good customers service.
Thats why Patrick's company will outlast all the others, he actually CARES about the product, the customers and what happens.
Patrick did a great job with addressing the situation with the setting sprays going awry. Looking at the ingredients, it seems that either they didn't react well to one another or it could be due to the temperature shifts. Usually when aerosol products do this, its something that's caused by the environment
The setting spray isn't really his fault but I'm sorry its kinda funny seeing all the white powder on their faces
He acts/is like a business man when necessary and glamorous mua influencer when appropriate. Brilliant. Def investing in O/S for the first time BC OF A MISTAKE THAT LED TO ME TRUSTING A CEO AND BEAUTY BRAND....IRONIC?
Very professional apology, glad Patrick didn't bring out the ukulele.
I wanted to use this setting spray for my wedding. I hope it’s all fixed b4 then! My wedding is going to be in the heat and I don’t want my face melting off
Make sure to test on your hand just in case lol. Don’t want your pretty wedding make up ruined. Also, congrats on your big day! ❤
🎉🎉Congratulations!!! and hope it goes even better🎉
@@thethmooteresa thank youuuu!!!
If all else fails Mehron has a really good setting spray
I wonder if the nose contour tool comes in different shapes, I can’t imagine one shape looking good on everyone🤔
I'm getting the spray now. That is how business should be done. So even with the mess up he convinced me his products are worth it. Really classy.😘
I got such second hand embarrassment for the company at 7:27 dear God who thought this was a good idea 💀
I, I did.
I find it hilarious, Gen Z is truly into weird shit I guess lmao
Exactly 😭 but I mean its only posted on tiktok for a reason
nah seriously if a brand i followed and supported posted that for an explanation i’d second guess buying smth else 😭 couldn’t watch it
I think it’s cause the brand is aimed at the earlier twenty’s just became an adult insta model demographic. It’s weird to me too though and I’m 26 though lol
Right that was so cringe
Patrick to this day has continued to be the ONLY sincere and unproblematic influencer out there.
simply did good w her white creme nailpolish too i think
Also bretman rock
Dont forget how patrick acted during covid making out with tana mangeau and going out to parties while we were all on lockdown
@@blash929085028950842 when did he make out with tana Mangeau? 😐
James and Robert Welsh, Alex Anele
Patrick did a good job. It was probably just a batch mistake. He apologized and gave them their money back and I think he even sent them some new products too? That’s what’s up. Patrick is very nice brand and he’s an OG beauty CZcamsr, always has been as far as I know he’s never had any drama that wasn’t called for responding to. Best way for an owner to apologize imo.
“He didn’t blame fuzzy gloves” got me 😂
Finally!!! I’m able to watch the notification on time, lol. I was working or sleeping, so I was catching your videos late 😭😭😭
Patrick apologised because the brand is his baby. He's been involved at each and every stage of formulation, production,packaging and delivery. Unlike others who just loan their name to a bulk manufacturer and call the brand theirs.
Everytime I see James I say: Why is this man still here??
Thank you for your hard work Tea Spill! You never fail to deliver the good tea 😌♥️
It’s so weird to feel so emotional about this but I want to cry out of tears of joy this is amazing
This is what accountability means. He could’ve easily ignored it. But he apologized and as a customer that kind of sincerity and accountability is what’s gonna make you keep coming back
I recently found Patrick and I just adore him. Good for him for addressing it. I’m sure he’ll make it right. Stuff happens!! It’s all about how you handle it.
I don’t even keep up with one size beauty but that explanation and apology makes me want to buy it. Being truthful and not an ass works.
I love your channel ❤ I’ve been watching you since Covid happened💜💜🩷
When lip oil takes better accountability then Colleen
Current and future CEOs of any company should take notes. Patrick's delivery on this was so real, genuine, and professional. Proud of him!!
Patrick responded the correct way. I’m so proud of him! Class act 💯❤
Patrick is an excellent example of what an influencer is. He literally apologized sincerely, refunded people who had a defective batch, and fixed the issue. THIS is how you handle criticism perfectly and this is how you fix it. And the fact that people still want to buy his product even after a defective batch shows how amazing it is
the way patrick handled that has me ready to buy his products for my friends / family as gifts..
Tbh Patric’s apology was very sincere and professional.
Patrick's apology makes me want to buy the product. Class!
Seeing some positive stuff is so nice honestly
Love Patrick's apology video so mature
literally made me wanna buy that setting spray, especially if its really THAT waterproof
The close ups on this video are brutal but I'm living for it. :)
James charles should be in jail not reviewing products but that ain’t none of my business 🥱
Right
I love Patrick’s makeup line! So good!
Wow I’m impressed with Patrick’s response. He made me want to shop the brand
I had an different issue with the setting spray from one size but either way I’m glad whatever it is being fixed. I made a tiktok about it too and posted it on my ig story and one size was nice enough to reply. Saying they appreciated my honest review.
I never knew Patrick was behind one size! That’s so cool. I have the setting powder and I love it. I’ll have to get their setting spray now
The fact that Patrick handled it with grace, decorum, and transparency? Thank you. I’m not informed on Patrick Starr, but I’m really hoping that there aren’t other things that make him cancelled, cause like… this is a good example.
It is truly refreshing seeing a creator /owner. Just saying I'm sorry we're going to fix it. No excuses.
My theory on this: Everytime a handful of new beauty launched products go bad, i think defected ones are put in there for a reason. So ppl can share negative videos n it brings more attention to the product, capatalizing on negative publicity. An influencer makes apology video gains millions of wows of their fans when in reality they the ones who orcherasted themselves. Thats the fastest way of selling ur products
Honestly Patrick just did what any CEO should do and what a lot have done in the past. We’re just living in a time where influencers can’t/won’t take any responsibility to avoid backlash and that’s why no one takes influencers seriously as business people. They’re so immature and quick to pass the blame on someone else.
Integrity is free. Well done Patrick.
You can just tell how much patrick loves makeup.
I feel bad for her!!!! James C. should have never done it!!!!
okay but kudos to patrick for that actual and genuine apology. That's a pretty rare sight especially these last few days lmao
Can you imagine if someone did this to James, he’d be livid 🙄
Patrick’s apology actually makes me want to purchase his products. I haven’t tried O/S yet, but seeing some accountability from a brand influences where I spend my dollar.
Ok that setting spray mishap is so funny though!! Like a great April fool's joke!!
Not the "fuzzy gloves" 🤣🤣🤣
Patrick’s apology made me want to actually buy some of his products!
That setting spray is a game changer if you’ve never tried it. I love it.
Jordan Woods responded to a dissatisfied customer (she has her own clothing line) & people are applauding her for her professional and indepth response.
I love Patrick Star ⭐️ I have never heard anything but good things about his products! Even his collaborations with mac are some I tried and loved!! This is how you address issues as a brand owner! I will likely reach for his products now because he clearly cares about what he is doing and the people buying his products!! ❤
The olive oil with glitter hahahah and that response also nailed it!! Another example of James being James! Wouldn’t be surprised if he made his own and did the bad review on purpose and now he’s panicking about it!
The Gizou response sent me 🤣 perfection!
You know damn well James didn't buy that 😂 I'm sure he's involved in discussing his upcoming content but as far as purchasing the products, that's left up to an assistant,. '
Patrick is so freaking refreshing😭
Mistakes can and will happen. How u react to them and handle it is the important part.