Adobe Had It Coming
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- čas přidán 23. 06. 2024
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The DoJ and FTC are suing Adobe over hidden cancellation fees.
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Adobe ripped me off for $60 after I signed up for a free trial, proceeded to cancel the trial, and then got charged for the product anyway. What a bunch of crooks.
Take screen shots or save emails of canceling in the future, and dispute the charge on your card.
@@brandonhoover2120 I spent all day disputing the charges, but the credit card company gave me the run around just like Adobe. They're nothing but scammers.
Always use disposable CCs
@@vitalisor a credit card instead of a debit to pay for anything online, they usually are amazing about fraudulent charges depending on the company
Like others there’s a spot in your dispute with your credit card titled something similar as, “I cancelled a subscription but was still charged.”
CC’s won’t question it since it’s so common
These adobe execs need jail time
All of them, yes
Most companies in big tech deserve jail time
Its yhe investors. They hide behind ceo and make all major decisions all the while pushing ceo so he can take the blame... no one ever catches the investors
All of them. Because they made money on this. Hyuck hyuck theyl fucking do it again.
With the amount of dough they have they would just pay the bail and regain the money lost in no time these "people" are too rich to make a dent on them.
Uninstalled everything Adobe and switched to Davinci Resolve. Adobe's practices are disgusting and incredibly predatory.
You know what's funny? The fact that from the Windows Control Panel, the "uninstall programs" section I can't find and I can't uninstall Adobe. I used other uninstall programs and I couldn't do it either. The fact that as Adobe trial mode I can see it running non-stop on my computer. You simply have to reinstall Windows to get rid of Adobe. 🙂🙂🙂
@@black_dragon274 Google third-party Windows uninstallers. There are supposedly some really good ones that will do it.
@@black_dragon274Revo Uninstaller & Glady Utilities did the trick in my experience. No CC processes running after that.
What do you use for photo/vector editing tho? I don't think there's any alternatives with the same level of community support as Photoshop/illustrator. Resolve has gotten to a level where it is very comparable to ae/premiere in terms of support, but only quite recently (as it is by far the best alternative)
@@RV2O you're not wrong there. I'm still learning Gimp (Photoshop), Darktable (Lightroom), and Inkscape (Illustrator). Still have a lot to learn. I'm way more comfortable with Resolve at this point since I use it weekly.
I miss perpetual licenses. You don’t own anything any more.
Can't believe I'm saying this but I do to , but back when Photoshop and other tools were new they wanted 3, 4, 6 hundred bucks , and of course anyone just out of school that needed it most couldn't possibly buy it, so most people I knew had to pirate ☹️
Exactly. Back in the day you could buy Photoshop or Premiere for $500 or whatever it is. On the surface creative cloud is "cheaper," but if you're a professional paying for it every single month it doesn't take long to become more expensive than the single use licenses.
Also having that ongoing subscription prevents you from potentially getting other products or services that could help your business.
@@glswenson$500 dollars for complex useful software that you can use for the rest of your professional life is 100% worth it. Hell, I bought Procreate for $10. Unless they decide to be scummy in the future, I just have access to that software for as long as it exists.
Affinity thank me later
GOD I hate Adobe.
good, keep doing it
I'm in the process of workin myself into the Serif Affinity suite and I think its worth it.
God hate Adobe.
You are not alone.😂
Adobe is a prime example why monopolies are bad
I stopped using Adobe when they changed their T&C's to say "Hey, anything you make with our software is ours now. That wonderful artwork? Mine now."
Did you stop using facebook when they did the same a few years after they got up and running?
@@thedave7760this isn’t the “gotcha” you think it is lmao
@@thedave7760nobody use fb lol
@@thedave7760 ah damn i guess that canvas and paintbrush owns my painting i finished last week
@@thedave7760adobe shill spotted
I miss the days of 'buy the license once for perpetual use until you consider upgrading'.
That's not a good business model for them. Why would they offer that when they can rake in much more money this way. Unregulated profit driven systems generate this behaviour.
@@Retrohertz I also miss those days.
@@Retrohertz BLASPHEMY!! The market is regulating itself! We just need to have faith in these companies, who c l e a r l y only have the common good in mind.
Everything else is communism and anti-freedom.
^^
Adobe had it coming ever since they switch to the subscription model.
Corporate accountability...what a novel concept!
Corporations is just abstraction between workforce and state.
@@dmitriyrasskazov8858 What is that supposed to mean?
@@IsmailofeRegime i mean for government corporations is just a tool to extract value from workforce without interacting with workforce directly. Someone have to force people to work and manage them and through corporations that duty can be abstracted from the state.
@@dmitriyrasskazov8858 That may come as a result of the corporations existing due to taxes but that is not the main reason why they exist lmao. We live in a capitalist society and corporations ultimately exist to make profit, and a chunk of that profit must go to the government by law.
Perhaps I misunderstood but your comment came off as corporations are just government puppets to control the populous which is ironic considering these corporations more often than not control the government more than the gov does them.
@@dmitriyrasskazov8858 You have things backward. As Adam Smith pointed out, private property requires the existence of a state to protect it. Corporations are able to exert far greater control over the state, and have it protect their narrow interests (via huge campaign contributions, regulatory capture, etc.), than a mom-and-pop store.
We’ve recently found out that we can no longer activate our Adobe Standard 2017 licenses that we bought as perpetual products. So when a computer breaks we’re loosing license.
If buying isn't owning. Piracy isn't stealing.
Wow, heavy shit, they really are evil
That's awesome!!!!!🎉🎉🎉 love that!!!!! Adobe is Soooo cool.
The computer itself can break, it's just the hard drive. Make sure that thing's in raid 0, and have copies.
Just clone the drive.
I stopped with Adobe when they turned into a subscription instead of just a standalone product.
Affinity Designer, Affinity Publisher, Affinity Photo - decent software at decent price. I hope Canva don't jeopardise what Serif grew up to be.
I love these programs. If Canva have any braincells, they will realise why Affinity in the past few years became so popular and stick to this model.
I took out a student subscription for my daughter - at the end of the year when I called to cancel the guy told me I had to give notice a month before the end of the current year or we were tied into next year and if wanted to cancel there was a fee. I told him nice try and cancelled anyway. They didn’t take any money from us as I always use a prepaid cards for subscriptions and just load the card when the subscription is due. This stops companies auto renewing.
Man, if you wanna know more about how awful adobe is, watche Noodle's video. It's called something like "how i made my first animated short film" and in the middle of it, he goes on a rant for about 7 minutes on how AWFUL adobe is, its pretty good.
fellow noodle fan I see
man I gotta hear that rant lol. I wish the artist community could get together to get more and more competition for adobe like they did with blender.
Affinity has good alternatives to Photoshop, illustrator, and in design@@ghosthunter0950
@@volcanhacks based
@@ghosthunter0950 Krita is pretty baller if I do say so for myself
Great to hear that the lawsuit is naming specific employees / executives. Looking forward to see how these individuals are being held accountable. Imagine if the government is going after Boeing, but instead of just financial penalties for the company and the employees just move on, the individual executives who made the cost cutting decision that undermined safety ended up being charged with criminal negligence or even manslaughter.
Unfortunately, the exects at Adobe will be just fine. No one will go to jail, and the corperation will cover all the legal costs. Nothing will change.
man, god hear ya
exactly sueing the company does nothing u NEED to go after the leadership
When Adobe CC first launched, they came to my university to present it and promised LIFETIME 20 USD per month for students if they sign up during the event - I did sign up, I even read the terms and conditions which confirmed what they said. 2 years later, Adobe 'forgot' about this special contract and started charging me 10 USD more as was implemented in student contracts a year after I signed up (1 year at 20USD and after 30USD). They even didn't bother hiding it in the online billing system where for 2 years it stated something along the lines of "student lifetime plan" for the first 2 years and then it switched to "student plan" for later billing.
If only you had evidence of it...then filed a breech of contract suit
@@mrmotofy This was in Switzerland where the most I would receive from such a suit is the exact monetary value I was overcharged, aka 120 USD - Also it was all registered with my uni email which was promptly deleted after graduation
2:20
Adobe: PAY US MONEY IN ORDER TO STOP PAYING US MONEY
What even is reality anymore
Underrated comment💀. I couldn't have said it better myself lol
The worst part of this Adobe debacle is that any punishment will be so weak that it'll be barely an inconvenience for them, Adobe won't care & will just carry on being evil.
Vote with your wallet, stop giving money to Adobe.
@@danielstellmon5330yeah but what the fuck do you use then?
Adobe has hundreds of patents on the tools they provide, there literally will not be a competition until like 2030 or something
@@aeghohloechu5022 yarr matey
@@aeghohloechu5022 There's several competitors (and a lot of them for free) for every individual service Adobe offers, and Affinity offers a pretty comprehensive package for a one-time fee (Their services directly compete with Photoshop, Acrobat, and Illustrator).
@@aeghohloechu5022 DaVinci Resolve and Krita have been enough for what I do 🤷♂️
But I don't speak for professionals
as a college victim of a 80-100$ cancel fee because I thought I got a single month subscription to I could handle some paperwork, I finally have some hope for there to be some actions taken
In college it's the best time to pirate. You pirate books, software etc. We had some books that we needed that cost like 300$ I said nah and hooked everyone with a scanned pdf lol
@@GiJoe94sci hub, the ninja way 😂
@@GiJoe94 there's a rumour that it was Adobe's policy to let piracy slide in the early days because it meant college grads would learn Adobe products and go on to work for companies who would then have to pay for the commercial license which is where they make most of their money.
How the adobe licencing works at my college is so horrible that my leacherer recommended pirating the software. You already pay for the software included into the college fee but you can't use your profile on something other that the campus computers. 🤦
Please dont pay for an Adobe License unless it is your job
It’s about bloody time Adobe’s chickens came home to roost
I called adobe to cancel my subscription and had to say “yes I am SURE I DO want to cancel” at least 5 times. My god they will make the process as excruciating as possible if you want to leave.
I’ve been giving adobe way too much for how glitchy it is on top of all the antics they play. I’m done.
Every video I edit premier pro had at least 1 crash
The fact that it's been 5+ years, and I still can't use hardware acceleration in Lightroom without it glitching out... disgraceful. Like actually revolting and disgusting.
@@kevalyarathore223I was trying out premiere pro for the first time yesterday and I got a crash within the first few minutes
@@kevalyarathore223 Exact reason I switched to DaVinci Resolve. Very worth the time to learn.
Finally, took you long enough, support open source software.
Giving corporations personhood rights was one of the worst things we have done. It opened the door for lobbying and made it nigh impossible to properly hold anyone at a company truly responsible.
That was kinda the point
Yep. Corporations not only get individual rights, but have to carry none of the responsibilities. They have more rights than people do.
Its a mixed bag with more bad outcomes than good, but its a nice shower thought to picture a company being subject to the consequences of that individual entity status. Imagine if a company could be found guilty of a crime and be 'jailed' which would force them to halt all production and business for the term of sentence.
Problem, is most corporation heads would simply fold, and open a new near identical one harvesting the assets of the 'jailed' brand, and fire all employees and trade up to better ones for more profits. But its nice to picture a world where something like that could be effectively administered.
Corporations are people until Walmart does something illegal and then we realize you can't throw a corporation in jail.
Not just giving them personhood, but only giving them the benefits and no drawbacks
Quick tip for any person or business to prevent this from happening again. Copy the ToS from the site or the product, paste it to ChatGPT or other AI and start asking questions like "Can I cancel whenever I want?". Things like that have saved me a bunch of money.
Adobe used to be a good company (20 years ago) that gave a sheet. Now like most corporations it's all about increasing profits no matter what.
remember y'all, Affinity is still running a 50% sale right now (:
I own Affinity Draw and Affinity Photo. I also own the Corel suite. 😎
Yeah but...why? Gimp does everything and it's free. Or if you're drawing/painting there's Krita. I bought Affinity Photo and it couldn't even handle fonts properly. Gimp managed what they couldn't, and again, totally free. There's good free software out there for basically everything now.
Were they bought by Canva?
That sounds like a guitar lineup 😂.
@@LongPeteryup and many think they will go subscription on v3
I try to avoid hate reading, but seeing Adobe face backlash is cathartic. I seriously want to see its empire toppled one day, and if stuff like this keeps happening, then it will, even if that takes a decade.
Adobe ripped me off for $400 jut TODAY after I signed up for a free trial, proceeded to cancel the trial, and then got charged for the product anyway.
I feel for you 😢 Was almost going to go for a trial myself but dodged a bullet at the last moment when the fine print hit the absolute corner of my eye.
File a chargeback
If I remember correctly there was a federal judge who said a EULA is not equal to a contract and is too weak if they sue you over it...
This is why people pirate sofware or make one similar for free
Adobe has so many annoying processes and programs running it’s just easier to pirate.
Running subscription of normal version of PS, Id, AI, and acrobat pro requires login every time if you share a seat. Acrobat then forgets every time you open a PDF in acrobat reader and screen fills with pop-ups.
They all need updates which never seem to change anything in the past 10 years.
Also has programs using CPU for no reason even when all adobe stuff it closed.
Pirate version you can delete all the background things and never have any trouble
Something something a service problem
Pero el problema persiste ya que sigue siendo lo único que saben usar, lo que realmente le dolería sería que utilizarás otras herramientas y ya no dependieras de ellos
@@jwalker7567 with open source software, you won't even have to pirate stuff to get rid of the crap.
I remember at work we bought Adobe software. As IT guy i pirated it because it was easier than activating that licence.
The irony is, if Adobe was far more reasonable with their costs and their terms of service, i guarantee a large amount of people who pirate their software would stop. Myself included.
They have set themselves up in a way that highly encourages the average person to pirate their software, so they cannot begin to act surprised when people actually do it. They deserve absolutely every single penny lost from someone choosing not to subscribe to their services. It's a shame as they make good software (when they work), and I've lived and breathed Adobe's software for so long that they are like extensions of me at this point and so no matter how hard I try I cannot shift to alternate software. But I refuse to pay with their current plan costs and terms of service. Make it accessible for all and I guarantee people will come.
Bill Gates stated back in the days that the reason Windows became the de facto standard OS was due to piracy.
If most files are in Adobe format, and most users are used to Adobe products, it doesn't matter if there are some pirates as the market is cornered.
The solution isn't piracy, but that people stop using products of bad companies all together.
Asking for a friend, but how do you avoid spyware/malware when getting a seaworthy copy of the adobees?
@@katnoto8993you look for a certain seaworthy megathread and read it
@@katnoto8993 r/GenP
I mean you were never their target audience. They couldnt care less what people like you do. Their main target is and always will be large corporate licenses.
The subscription idea is wrong since its first thought. The pay rate is criminal.
Simply giant bloodsucker to creative people.
I’ve had to create a new bank account which had no money in it and set it as the payment option on my adobe account so that it would eventually cancel the subscription by itself without any cancellation fees. Great products. Unfortunately awful company ethics.
Yup, I got shafted by adobe's cancellation fee. I wanted to cancel my CC subscription because I hadn't used it at all for over a year and after arguing with customer retention for a while and getting thoroughly annoyed by them, they told me I would have to pay £150 to cancel.
The benefit of paying yearly in this case would be dispute the charge at your bank, and close the card, and charge it back because you tried to cancel but they wouldn't let you so adobe can eat your A.
That's so fucking dumb... You shouldn't have to pay them a dime for them to stop taking your money. That should be illegal as fuck.... Why do I have to pay you for you to stop billing me and taking my money? That literally makes no sense
I was bitten in a similar way and would love to download my customer support files and testify in court. I trained on the Adobe suite for 8 years in school only to be forced into Pro Tools and DaVinci in the end.
These cancellation fees are when you cancelled before the 1st year is done. Once you go past the 1st year the subscription goes monthly. curious how you got charge 150euro for it.
@@jay-effmichaud I guess that depends on the subscription you're on? Ours roll over to a new 12 month agreement if you don't cancel within a 2 week period at the and of the 12 months.
i won't touch adobe products with a 10 feet pole
That's good, because if you do, they get full rights to that pole
Just block all inbound and outbound calls. If you want, can even just run it in VM (if your PC strong enough). I run it on a secondary pc build because I'm paranoid. that PC has no internet connection, but can access a shared hard drive to my main PC (which is already a backed up hard drive). This will be the same setup i use when i get a new PC with an NPU. NPUs will spy on you worse than adobe and they are adding it to all new CPUs. Going to be hard to avoid it. You also have to figure out how to control your routers or even invest in your own router and not one provided by ISPs. at least run some interference. Stay Safe out there.
To this day, I have never met a Polish person with ten feet. But I'm waiting for that day.
@@canadianbacon9396 Consider yourself lucky. The ones with 10 feet are ill tempered and kick really hard.
Adobe is a licensing specialization company. The software that goes with the license is incidental. It seems that all of their energy is dedicated to extracting fees and there's no time left to make sure the software installs/uninstalls/operates cleanly.
7:55 They specifically don't go after people using pirated Photoshop because they know that you building Photoshop skills will eventually lead to you paying for seats.
Why I sail the high seas with the jolly roger when I deal with Adobe.
Not paying for that. Ever.
I'd argue that's not even worth it anymore. 9 times out of 10 the free options are just better now.
Yes. Occasionally it detects and tries to lock it but one control alt delete later and only using it offline for a couple of days normal use is restored. I have no conscience about this as I tried to do it properly and just kept getting stuffed by them.
@@whiteroach3 as much as Gino might be cool. Literally everyone uses photoshop for professional uses and it connects with everything. It's also what I'm used to using. So I will continue to use it whether they want me to or not.
@@imfpredicts you can just block connections outgoing or incoming to the application in your firewall. Then it can never talk.
Yo
Ho
All
Hands
Raise the Colors High
Nord had a little gem saying they take your annual subscription 2 weeks before the renewal date. I cancelled 2 weeks before the date yet they charged me for another year and refused to refund me quoting this condition that was hidden on their website.
just cancel right away or remove the paypal payment in your paypal account.
Never keep a subscription running that isnt cancelabe every month
Hmm, I cancelled my Nord subscription few years ago after my 3 years subscription expired, and a yearly subscribtion renewed because I forgot to cancel it. After I contacted them to refund me that renewal they offered me a discount if I wanted to stay for another 2 years. I asked for the refund and was refunded right away.
Nice coding horror pfp!!
this is why everyone cracked their Adobe software
Adobe’s business practices are downright exploitative. Imagine you subscribe to their services, spend five years creating projects using their apps, and then decide you’re done paying their exorbitant fees. What happens next? You lose access to every single project you’ve poured your time and creativity into. It’s a total scam. You’ve forked over money for five long years, but the second you stop, Adobe slams the door shut on all your work. They hold your projects hostage, forcing you to keep paying just to access your own creations. It’s like Adobe’s got you by the throat, and they’re not letting go. The cancellation of your subscription isn’t just inconvenient; it’s a retroactive punishment.
It still bugs me that companies can just alter the contracts on a whim and you're stuck with whatever *they* decide on. It bugs me even more that there are people who think that said contract somehow trumps *the law* just because someone agreed to it.
If I recall when I oprned my first bank account the conditions said that the bank could change parts of the contract at will, but the user would be notified beforehand and had the opportunity to opt out risk-free or sth. So it seems like common practice, but it doesn't seem like that's what Adobe's doing.
Far as I can tell, on this fee schedule it hasn't changed in years, possibly since they started the subscription model. Adobe didn't alter the contract, people just signed up to pay for a year at a lower rate than if they wanted a month-to-moth plan, then got mad that Adobe said, hey, since YOU want to break the contract you signed up for, how about you only pay us half of what you still owe and promised to pay? As far as contracts to buy things go this is the most fair one I've ever seen. Maybe people are just stupid and can't see the two options next to each other, one saying by the month, and the other saying by the year? You get a price break because you are promising to buy a whole year.
@@samuelllakaj5439 Don't most year rate options may you pay in advance though?
@@johngaltline9933 Are you seriously simping for Adobe right now? And really EVERYONE other then yourself is sooo stupid that they choose the wrong plan? Yeah, sure fanboy.
@@Buddyboyjlg I guess someone has to when everyone is going nuts about standard business practices that everyone has dealt with whenever they buy a product on an installment plan. From cell phones to car leases to TV commercial products, when you buy the thing you are committing to pay for the whole thing, right there, up front. Then that up front cost is split in to monthly payments. Adobe has, and has had since they started the subscription model, the option for month to month or yearly contract right next to each other on there site. If people don’t know that a discount for a year long commitment with monthly payments and a month to month plan at a higher price are not the same thing, then yes, they are stupid.
The end game here is everyone starts having to pay the higher price because of idiots, so as to not be treating people unfairly.
Adobe has tons of issues, the subscription model it’s self being one of the most annoying. I’d rather just pay the $600 up front like I did for CS6. Also annoying that they EOLed cs6 on osx rather than rewriting the authentication to support 64 but only oses. Then there’s the recent issues with the EUA and ai training. With all the real, actually problematic things Adobe does I do not understand why people are wasting time on folks that don’t know how an installment plan works.
I still have a "cracked " CS6 zip file
Master Suite CS6 FTW
Me either, even old ones from CS3 to 5
Good for you! I still have the same for Ai and Ps CS6.
Dont you just edit your hosts file? I dont remember needing any cracks
still using cracked CS4
Nothing like when a dishonest business call out a dishonest business
I am a hobbyist that learned some photoshop in high school. I use it occasionally. I couldn't afford it through college, so I got it through other means. When I finally started making enough to get myself a copy, I discovered that they switched over to a subscription only service that makes no sense for someone that isn't using it to make money. Needless to say, I am still using it with other means.
I finally started getting away from the problems: cancel netflix and prime, buy nebula instead. Cancel adobe use affinity (did that on Win10 though). Replace windows with fedora. Replace Chrome with ungoogled chromium. Went with a framework Laptop (first party fedora support)
I'm so happy! I get all my creative stuff done; i can game even "windows exclusives"; I can do my job and develop.
Let's change the standard!
How's running Affinity products on Fedora Linux? Considering it only works on Windows, MacOS, or iOS, you must have some secret sauce.
@@grizfan93 Wine or VM. Really you end up tweaking a Wine instance (I use GNOME Bottles to manage via GUI) by adding the right files and registry entries to make it work
@@grizfan93 order was relevant: I have to admit I have in fact not had Affinity running since the OS switch. I compounded a process of over a year in this comment, which, to be fair, was not conveyed clearly to keep its editorial style. ... I will annotate that until I can do both
@@modellking but you do know that you won't be running Affinity products natively on Fedora. Sure, Adobe is awful, but your plan seems like an over-reaction?
@@grizfan93 not at all, this is the only way.
If it does not hurt the finances of the company bad enough, they will keep getting worse.
Boycotting is not that effective unless at a massive scale.
But opposingly, the switch to alternatives keeps them alive as they have a much bigger benefit from even smaller growth in paying customers.
So it should be standard to consciously support that which you want to see grow with your money.
They really need to force services to display a "nutrition facts" label that MUST display all the terms. And any penalties, costs, rates, time periods, must be in bold and red fonts. Additionally, a "How This Effects You" must be in the ingredients section.
Credit card offers do something similar since the 2008 truth in lending act
Carefull they will do that and put it on an red background so it's nearly invisible
Should be tattooed clearly on an exec's arse and a photo distributed with all sign ups / copies. The colour should allow adequate contrast for reading and The cheek should be waxed for clarity.
This is to ensure they don't change the terms unless they *really* have to.
That won't make people read it. God knows, reading has become too much effort for 95% of the human population...
FCC mandated that be offered for Internet and Mobile providers, I can assure you that nobody reads them.
How do I know? Because I am required by law to offer it, and they _always_ decline.
Im a libertarian and I find a basic compromise that could probably reach the threashold of legislation.
"...anymore..."
one word, perfect timing, great comedy.
and Luke losing it just added to it spectacularly
Remember the "good" old days when Adobe switched over to their subscription based Adobe CC? Back then you could pause payments whenever you didnt plan on using the software. I am now stuck at having paid for 6 months without really using the cc, because I cant pause it.
For anyone wondering, you’d need to devote between 1,991 and 3,344 hours each year to just get through the privacy policies you encounter - and that number doesn’t count the hours required to get through actual terms-of-service agreements, which include the contractual terms you’re bound by. And they’re encountered so frequently and for such minor services that they rarely trigger any kind of serious risk/reward assessment. So not even Supreme Court justices read them. I’m just not going to spend 6 hours reading the terms of service so I can order food online
There is a special place in hell for war criminals, and then there is a special basement for adobe.
Just yesterday I called adobe to cancel my subscription, I said I haven’t used the service in over 6 months, the support guy ended up refunding me 5 months worth of back charges, thanks Mohat.
I love that I got an ad for Adobe while watching this.
start supporting open source programs and give the money to creators and artists because they deserve this money more than Adobe.
open source programs are not meant to make money
@@anonymoushoopla3694 but sweetening the deal helps keep things marching forward that much better when someone makes a good fork of something and posts the source code.
@@SlavTiger Unless you go out of your way to find their email and offer them money which most times theyll just disregard as a scam. People make opensource projects and contributions out of the goodness of their heart and because it looks good on their resume. If they wanted your money, they wouldve monetised their app or ask you for it when you open it.
unfortunately most open source software is terrible, if you have creative work to do you get paid for you can’t spend 5x the time cause gimp has no layers. plenty of alternatives that you get that have perpetual licenses for the cost of a couple months of adobe though.
@@anonymoushoopla3694 Support if you can, want, and they do accept it, it's that simple.
It's true that not most open source projects have some kind of "support financially", but there's also a lot that do.
Yes, most are doing it just for their resumes or they just like contributing to the open space world, but that shouldn't be something that prevents you from helping!
i got a 7 day trial for acrobat, and they signed me up for a YEAR LONG 45 dollar sub for stock photos, and i had to fight them on the phone to cancel that contract I NEVER SIGNED it was not mentioned to me in any of the emails, no where on my consent check boxes, i READ the fine prints. they lied to me to take 45 CAD a month from me.
I had a subscription for like a year and a half and then when I tried to cancel it, they were charging me an absurd price. They do trap their customers.
That call to your clients that all the work you've done for them has most probably been compromised...
Just went through this. Tried to cancel my CC and they wanted $50 to cancel. I had to contact customer retention and say I'm cancelling due to a change in Adobe's terms of service. Absolutely absurd problem.
if a small company tried this they'd be out of business
I don't know. They are doing almost the exact same thing that has been standard practice for every company for the last 50 years. when you buy a year long plan, you are committing up front to the entire cost of the year, conveniently split in to 12 payments, just like a cell phone or a car lease, or some as seen on tv product. the only difference is that adobe is nice and says 'tell you what, you can just pay half of what you still owe'
@@johngaltline9933 Okay David Wadhwani's burner account, whatever you say.
Yeah people will use it regardless. Once you become the industry standard software then you can get away with a lot more
I loved both reactions to the ideia of paying for Vegas, that program only exists one step above winrar in therms of paying users lol. This reminds me of an old CZcams Poop meeting i went in 2013 here in Brazil that a single guy said he used a original copy of sony vegas 10 or 11, and everyone reaction was like "dude wtf, srsly? how? WHY?"
We faced a similar situation with adding a seat to our org. When the person left we were stuck with their account. The WORST part was we couldn't swap the email over to the new person coming in, so for about 3 months (thats the remaining time we had left), the new person had to sign in as his predecessor to access the cloud.
And nope Adobe wouldn't let us change it without giving a fee.
I almost got sucked into the same thing - purchased Adobe to prepare documents for my partner's Visa - Thank God we only used what we needed within the 14day period in order to get a refund, otherwise I wouldn't have known I'd have to pay a whole damn year!
I remember when I signed up, there was a very brief mention on the 14day - no where did I get the impression I was signing up for an annual deal paid monthly. And I'm glad I paid attention to the 14day trial cause it's easily missed once you move past that confirmation page - never to tell you again unless you dig into their refund policies.
Plus! Why the frick did Adobe install McAfee on my system when I never recieved a tick box to opt out of it! Thankfully I have Revo Uninstaller... But that is corrupt - I don't want that malware on my system!
Adobe have such a monopoly on the PDF space... It's sad most of their features can't be done on Firefox or Edge... I wonder why? I'd legit pay Firefox or Edge for those same features if I could!
I think some of the more advanced features are available on some free site... It's on one of the picture telling all the alternatives for Adobe CC.
Pdfsam and pdftk
Libreoffice
Edit: Libreoffice Draw can edit PDFs
adobe straight up refused my cancellation and i had to call my bank and cancel my card so they couldnt charge me anymore.
i only signed up for a trial. ridiculous. adobe can burn LMAO
I remember years ago trying to get my card removed from their billing system. It's not possible on their website. I had to spend hours talking to their support reps to get it done. I will NEVER pay them again or use their products.
This is easy to get around here in the uk as we have a 14 day cooling off period for all purchases. Just change your package to a new one, more or less money, it doesn’t matter. This starts a new 1 year contract. And then cancel it the next day with zero penalty.
I’ve done this twice with Adobe now.
You’re welcome ☺️
TOS standarization has been advocated for years. Once we all know what is in a standard TOS, none of us all would ever again waste our live on it.
YAS. Thank You for bringing up Vegas Pro (what its called now) cause for 99% of actual CZcamsrs it would be more than enough to do all the work and actually enjoyable to edit. When its not running at like a 0.5 frame a sec
The thing i don't like about vegas is that it can crash for no reason
It's pretty rare but when it happens......it made me want to cry
@Villager_U I used to use it and it did but I have had premiere pro and davinci resolve crash a lot more frequently for less intense edits.
@@Ballissle Which one do you prefer. I can use Premiere but I'm considering switching to Davinci.
I personally did all the YTPs on my channel in Vegas. But, Davinci Resolve is so much better. I would never go back. With Premiere I never liked it, even if it was capable. Always found it super annoying to do basic things.
I do all my editing for videos in Resolve and always suggest it to everyone interested in video editing.
@@elladesigns9609 OpenShot... end of story... Not good enough? Learn how to code or hire some coders to make the stuff happen that you want and either use it internally or share it to github. Everybody wins!
Adobe tried charging me $400 to cancel the remainder of my Adobe Stock trial that had expired and automatically rolled into a yearly subscription. Not a single sensible person that uses Adobe and knows what it's like to deal with their shady practices will feel bad for them.
@@Jay-kj2xm Yep, had the same exact experience. Thankfully the first call dropped as the rep was *aggressively* trying to get me to stay subscribed with discounts and free months and made it seem like it was either that, or I pay $400 to lose access to the software. The second rep was more open-minded and cancelled my subscription, but it was a headache that took two hours out of my life.
Good on the DOJ. I had to pay a 200% penalty for cancelling my monthly After Effects subscription. Crazy theft.
If you ever want/have to use Adobe software legally, always get prepaid codes from third-party sellers instead of giving Adobe your actual payment information. Around Black Friday 50 % off deals are relatively common.
I just went through trying to cancel some company acrobat pro licenses. There wasn't a way. I contacted customer service through website chat and was told I would have to pay a cencellation fee. Thankfully they let me "downgrade" to acrobat standard licenses since we were replacing those pros with standard, so no fee.
I got transferred 4 times during this process and it took 2.5 hours.
I did that with a personal pro license and used an empty bank account, they cancelled with no fee haha
No word of a lie, straight after Linus said "stab stab, stab stab", an Adobe ad came on for me.
Oh, the ironing
What are these headphones?
And they do that to students. They give them a "generous" student discount disguised as an annual contract. Student's cannot get a student discount that isn't an annual contract.
Todo: AI EULA Reader app
eh that's just summarizing and asking the AI to highlight possible abusive clauses
@@mikairu2944yes exactly what a lawyer would do.. it’s a good idea little bro cope
I've been signing up for DAZN for the duration of the NFL season - it's the only streaming service for NFL in Canada. For years, they were month-by-month, cancel anytime. Last time I did it, however, they sneakily changed the deal - saying that you are signing up for a YEAR of monthly payments. So even if you "cancel" your subscription, the payments don't stop. Your actual cancelation takes effect a year from then. It was absolute travesty. And they also really sneakily hide that fact. And their customer service basically says, sorry, you're on hook. Luckily, I signed up via Paypal, so i just stopped the subscription via PayPal, and there's fuck all DAZN could do about it.
But to the point, this is what all the companies are doing now. Going from friendly subscriptions to long-term extortions basically.
I’ve started seeing some cabinet software in my industry do 30day leases. If I need a program for a special project I can rent it for a month. Complete the project then let it automatically expire. When I need it again all my information presets, etc are saved and it’s automatically updated to the latest version. Why small specialty software companies can do this and mega corporations won’t is shocking
It's crazy this is coming up now, especially after I just, within the last week, cancelled my creative cloud subscription I needed for ONE semester and I was forced to pay for a yearly student subscription which had insane cancellation fees that I couldn't go and pay right then and there. Absolutely criminal.
They have month to month options for non students, why didn't you just do that if you only wanted it for 1 semester?
forcing to pay by year is really dumb they should offer monthly and just offer a discount to the yearly
@@admiralkaede they do...?
@@admiralkaede from what I’ve seen, that’s the “idea” as to why there is cancellation fees, but as they go over, that isn’t mentioned when actually subscribing to the service.
@@mcbean1 because it was cheaper. $20 vs $60 for what I needed. Additionally, I'm checking the page rn, and there is no mention that it is a yearly plan and there is a very small and unclear "mention" of cancellation fees.
If u make a justifiable idiot shirt I will most certainly purchase one expedisiously.
Funny big word
"I'm with a justifiable idiot"
I signed up for Adobe and didn’t read the entire user agreement. The signup made it seem to be a month to month but turns out it was a full year contract charged monthly.
When I tried cancel after 3 months of use I was surprised to find I either had to downgrade packages or pay an expensive early termination fee for what I thought was a month to month expense. Frustrating and I will never pay for Adobe service again.
Hey guys where'd you get those colourful ATH-M50 ear pads?
They didnt Place the MAIN info and pricing ON THE FRONT PAGE, the 2nd page, and probably the 3rd page.
And then they wonder WHY we dont read the TOS on 99% of the stuff we buy.
I can't say it didn't change, but it was right there like 10 years ago when I looked, and again 5 years ago, and is there today. you can sign up for a yearly plan at a discount, with the exception that you are paying for a whole year, with 12 monthly payments. Or you can purchase a month-to-month plan with a higher monthly fee.
It's the same deal as any other purchase where you make monthly payments. You bought the whole thing up front. Adobe is just nice enough to say, if you want to cancel, we'll let you just pay half the money you still owe us. They could try just charging you the month-to-month rate instead, maybe? Good deal if you've used less than 3 or 4 months, far worse deal if you've used more than that.
Adobe: not even once
BTW given the company is in the US it can offset the fine against tax! Which to me is INCREDIBLE.
I cannot offset a parking fine because I was working...
Paid 300 for a Black Friday deal for an annual subscription to the full suite of tools. They snuck in auto-renewal at the "normal" rate, and a year later I got billed $500 out of the blue. I'm an individual solo developer, not an actual company. Ridiculous. Disputed it and got refunded.
I discovered I had been paying for a subscription on a credit card I don’t use anymore for like 2 years at like their second to highest tier or something… All I remember signing up for was a university student discount subscription. I might have yelled at their customer service
Linus: we double logged in on license seats and pirated Adobe CS
Adobe lawyers: we would like to have a word with you
They can say we lied on podcast to make it interesting, proof of burden is on Adobe by actually proving that they really did that
@@govindprajapati2155 Adobe lawyers: we would like to reach you regarding your Adobe expired license and public incitement of piracy
@@vitalis I rather say bad idea, I will podcast whole conversation
I've never seen a company flop their public image in such a short amount of time. They went from gods to ghouls in less than a decade.
I'm currently locked into one of these. I was getting discounts for being a student. Even though they had my old course details they emailed me to reconfirm. So I got charged full price until they got the new details or rather processed them.
I can't cancel withough paying a $550 fee
I’ve had Creative Cloud for years. It’s too ingrained into graphic design as a profession to practically use anything else. I hate Adobe for many reasons but the CC subscription is still way better value than buying a Master Collection license and then an upgrade license when Apple change their chip architecture every few years.
also shafted by adobe early cancellation fee while casually using Premier Pro. Finally jumped ship to Davinci Resolve.
When can we get that shirt?
I have creative cloud because my kid needed it during a visit I never used it but one time. Tried to uninstall it after hearing all the smoke and it says it can’t because other programs rely on it ? I’m so confused because there is nothing I’ve done on the cloud .
possibly because it has been made the default pdf viewer in your web browsers. At my workplace we have a specialized pdf editor made by Bluebeam that has been the default web viewer in Chrome for a number of years. In the last 3 months or so a Microsoft update triggered a Chrome update (kind of convenient for them that they force that crap), the result is that Adobe has replaced Bluebeam as the default pdf software in the system without any permission from us. I don't even recall installing any Adobe products into my workstation.
I paid Adobe like a dollar once as part of some onboarding special limited student only deal. It was for a one-time permanent license, which obviously is a lie. Thankfully I found better tools before they revoked it arbitrarily. :D
Sony Vegas? Now that's a name I've not heard in a long time.
Any good alternatives for Adobe Acrobat?
The irony of getting Adobe banner and preroll ads on this video is not lost on me
Left Adobe years ago for Final Cut Pro, Capture One and Affinity. FCP and Affinity is going great and still single upfront cost but capture one are slipping away slowly. Adobe deserves everything they get at this point everyone needs to jump ship.
No Corel?
@@yxmichaelxyyxmichaelxy3074Corel is now subscription based as well
I run a ryzen 7 3700x with a 6700xt and can't get through editing a single photo on my PC.. I can do this stuff on my phone.. God forbid they fix the program.
seen so many companies clearing house after managements f-up, and love that the higher ups are being held responsible.
Also, it's funny how you cannot cancel during the first year without paying the fine, but you absolutely can downgrade your subscription to the cheapest possible option.
I've had the whole CC suite for a while and wanted to cancel, but since there was a hefty fine to be paid, I downgraded to photography suite instead.