Starlink Internet Hardware Nightmare & Septic Inspection Update

We lost Starlink internet do to a hardware issue, while their support was mostly responsive, the outcome took over three weeks as they kept guessing at the problem instead of fixing it based on what I was telling them. Between each support task, they shipped out new equipment but there was at least a week between each ticket interaction which made the process really bad. I am totally happy with the service itself, the internet is really fast and reliable. The support process was not ideal. Overall I am happy with the outcome, the process was not very good. Also, the septic tank officially passed inspection so I will be working my way to building a small cottage hopefully next year. I am doing it debt free so it will take time.
00:00 Intro
00:08 Starlink Update
01:06 Septic Tank Update
01:36 Starlink Update 2
04:57 Battery Warmer Box Update
07:00 Septic Tank Inspection Update

[@gypsyxxx]

can you stop the service when your not there? do you have to notify them or do you just turn it off? thanx

[@offgridco]

Yes, it is possible to pause service but I'm not sure if it's available on the fixed location service. I know it is available on the Starlink Roam product. www.starlink.com/roam

[@offgridco]

Actually, pausing is only available it seems on the roam service. www.starlink.com/service-plans