Royal Tiger Imports 1870/87 Vetterli TS | RTI Customer Service
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- čas přidán 12. 09. 2024
- The RTI Italian Moschetto da Truppe Speciali (TS) rifle I purchased came with the incorrect bolt (6.5 instead of 10.4), so I contacted their customer service to try to get a replacement.
Glad it worked out for you .My impression about RTI , is that in the beginning they were not very good at things . With different channels coming out with unboxing and experiencing different problems RTI is making an effort to correct them , basically they are getting free advertising , so they improve , they get better reviews , they get more sales .
Agreed...they are much better than when they first started selling the Ethiopian guns.
I had an 1895 mannlicher long rifle they sent me with a bulged barrel. I contacted them and they replaced the rifle for me. The one they sent me was really nice. Pretty good customer service for me.
Super awesome to see that they made things right I’ve always had good experiences with the customer service as well!
Good to hear! Thanks for watching!
It’s nice that you were able to get the correct bolt. Now it’s in its original condition! Congrats!
Thanks 👍
RTI does a good job in the service Dept. THX USNA !
They have definitely improved over the years.
Always nice to hear a company has good CS and stands behind their products. One of the most important things for me.
They have definitely improved from when they first started selling guns out of the Ethiopian cache.
Great content! Greeting from Philippines 🇵🇭
Awesome! Thank you!
I like to test my rifles with a snap cap. i use a hole punch on some clear vinyl from the hardware store and put that in the primer pocket. just throwin that out there. that way u can see if ur rifle will shoot without putting live ammo in it.
I do the same thing, but unfortunately I don't have any 10.4mm cartridges.
Glad they made it right. I got to meet Stephanie and Shaw in person when I picked up my rifles and they were very nice.
Great to hear! She has always been very nice to me over the phone.
Nice!
Thanks!
Agree. I’ve had nothing but good service from RTI
They've definitely gotten better over the years.
Watched 8 16 22
do you have any tips for that funky 2 prong screw forward of the magazine? I don't think I can disassemble mine without getting that out.
Yes, there are a couple of bits in the Wheeler set I just gave away as part of my 1k giveaway that aren't a great fit but can work. One is the Ruger Weaver 777-831 bit and the other is the Mauser 117-997 bit. With some finesse they work, but may need a little filing down/modification. Good luck!
@@usna98 Thanks for the tip, I ended up using my tin snips as kind of a wrench. the blade ends fit into the bolt nice and snug, fortunately the bolt wasn't too tight. took it slow.