Project Management vs. Service Management (PMP vs ITIL®)

Are you confused about the differences between IT Project Management and IT Service Management? Looking to pursue an ITIL® or PMP certification, but not sure which one is right for you? Join Chris in this episode to learn about the different career paths, certifications, and processes that set these two amazing fields apart.
Introduction: 00:00
Definitions: 00:57
Overview: 01:50
Example: 04:20
KPIs:
Project Management: 05:40
Service Management: 6:20
Career Path Differences
Project Management: 07:24
Service Management: 07:58
Certification Differences
Project Management Certs: 09:10
Service Management Certs: 11:50
Bottom Line: 13:52
Looking for ITIL® or PMP training? Start learning today with ITProTV:
go.itpro.tv/courses-itil
go.itpro.tv/courses-pmp
Connect with Chris:
LinkedIn: / cward23
Chris: / chris_itil
#projectmanagement #servicemanagement #itilvspmp

[@anjaliumanabadimath5656]

I was so confused to pick up the certification course as everybody is trying to sell thier courses irrespective of thier work experience.I guess this is very precise and simple to understand what you need to do for ur certificate based on ur interest and experience. A big thanks to the team

[@roxanabalan3377]

it will be interesting to see the common point/different points between being a Service Manager and being a Project Manager or... how to do the transition between a Service Manager role to a Project Manager role :) nice video

[@mdkamruzzaman7087]

Good insights

[@ITProTv]

Thank you!

[@redzanurrahman7649]

Fantastic way of delivering these points! Well done.

[@suhailahmed2610]

Very great explanation

[@Youtubeislove13]

Which is better?

[@majripple]

The speaker mentioned an ITIL foundations course. What is the title of this course, I can't find it.

[@ITProTv]

Yes! The course is called ITIL4 Foundations and can be located here on our website: www.itpro.tv/courses/itil/itil-4-foundation/

[@bolly_pop]

Is ITIL useful for non IT employee

[@chrisward1144]

Absolutely. ITIL deals with digital strategy and operations. If you are in leadership or in business, understanding the "why and how" of IT is just as important to help lead your companies. Plus that ensures that everyone is speaking a common language when leadership outside of IT understands ITIL.

[@adminpro9362]

Is it worth for IT Project Manager to do ITIL foundation certificate?

[@ITProTv]

Yes! Understanding how services are managed and delivered will be of great help in working on IT projects. Collaboration and Optimization will be of great assistance.

[@fazilmn4423]

Is it worth that pmp certified perosn is doing ITIL or if pmp certified then ITIL is not require