AT&T outage nationwide: Feds investigate whether cyberattack was cause of outage | LiveNOW from FOX
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- čas přidán 8. 07. 2024
- Thousands of AT&T customers from coast-to-coast across the U.S. reported an outage of wireless service on Thursday with their phones simply reading "SOS." Thousands of Cricket Wireless and Verizon Wireless customers also reported an outage. AT&T said early Thursday afternoon that service had been restored to about 75% of customers, but did not provide a reason behind the outage. Federal investigators said they would look into whether this could have been the result of a cyberattack.
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I think the statement that “75,000” customers nationwide being affected is a MAJOR underestimate.
I agree
Think about the fact that even people with providers that weren't affected couldn't contact loved ones who did have an outage. So really, everyone was affected
Agree, I live in a rural county in Ohio where AT&T is the only provider with good coverage. We were affected and that's approximately 20,000 customers alone.
There are other cellphone networks, that are being effected.
More like millions
ATT doesn’t want to admit they were hacked.
Makes them look incompetent and has no real control over security of their product, but charges its costumers a fee for security.
Not really lol it wasnt hacked. Conditioning the robots to get ready for the cyber attack that will happen before the election, so trump doesnt win. Since the masons are cheating n tryna do everything for him not to win lol and they will blame it on china or solar flares from the sun smh and u ppl will believe it
I agree. I think they don’t want people to be afraid. And people in this country get scared easily. I mean look at the last time people got really scared. They bought up all the toilet paper lol. The really bad thing about this is if you were having a heart attack or in a bad crash you couldn’t even call emergency services.
It was a software update gone wrong.
they were not hacked itsa hoax
Ah yes, all of those calls at 4 AM overloading the system. 🤦♂
Im thinking this is most obviously a cyber attack. Im stoked to see the lie that they tell us.
Did you know there was a MASSIVE solar flare eruption only hours before the "cyber attack"?? Yes there was. And was even reported by solar weather agencies that it could very well cause major outages. This is DOCUMENTED FACT. Yet still, the air head, conspiracy nuts as always come with the BS. Its ridiculous. People do a little research on your own. Dont be a moron.
Outage started at like 4am EST…. Obvious to anyone with common sense that outage was NOT from being overloaded. That is dumb to even suggest that could be the cause. The guy being interviewed is not an expert!
Could've possibly been maintenance being performed that went terribly wrong. Especially seeing that the issue started at 4am EST when lots of companies perform those maintenance checkups.
@@dynomitenash8970 I kinda second this as most likely issue. End of maintenance hours, could of been major upgrade and something went wrong.
i am embarresed to say that did not dawn on me until i started seeing the comments but it should have dawned on me...
@@joannmarie1971 all good. It happens to us all lol but working in IT, not everything is an attack. It's usually a big booboo that didn't get tested properly or something.
However, If they don't give a response in 24-48 hours of what it was... Then I'd start to worry lol
I agree. Who's using service at that time. Very little people. So it's gotta be something else.
Overload at 4am Eastern Time? No. It's way too soon to say, but I'm thinking cyberattack.
Nah-- military op
Solar activity...
It’s a back haul issue. If calls were working over Wi-Fi means routing level issue at the back haul layer also called transport layer. I feel it’s similar to issue Canada had few months ago
I am with you on that!
@@jeremygalloway1348 If it was a solar flare, all carriers would have been affected. This was something else. It wasn't just AT&T, though.
It wasn’t overloaded, it went down in the middle of the night
Having the Feds investigates the AT&T outage is like having the FBI run an election
Lmaoo
The Feds have been Democrat-ized which means they've reached fuster-cluck level of incompetence.
Or Trump running the SEC
@@LK-bz9sk 🥱
Ikr
Solar flares are not selective on brands
Solar flare theory was dead when my car started. If I'm wrong blame Hollywood 😅
the other carriers didn't get the memo from the WEF .... :P
They also don't affect terrestrial UHF communications specific to one carrier.
Solar flares are affecting all carriers nationwide. But, let's blame China or Russia and let's get WWIII going,..fools!
Verizon and tmobile have also been effected just not as widespread.
This is just a trial run wait until they hit us with the big one
time to clen that ar 16 or as our installed president calls it AR 14
This is exactly what I’ve been telling my wife all morning
Yes, but from THEM to test their ability, or from our own gov to test our reaction cause they know it's coming
@@YuriyDtv They have EMP's. What do you do against that?!
Who is “they”?
Alaska At&t is down too. No big deal for me. I remember when there were no cell phones.
Well i’m not sure i can believe anything the Feds say today and I experienced the outage
The old rotary phone with the long cord wasn't so bad. A meteor shower could put us back to the 19th century.
That's the way i like it lol
And a 10ft wall cord was equivalent to 1TB
Right 😂
19th century? Not going to happen . Delusional
Stop deleting my comments
Fire up the old ham radio!
73 baby!
Yep
Yup!
I got mine in my truck with a solar panel permanently mounted on the hood charging the lead acid battery ... I'll be able to operate indefinitely... I do wonder if the solar flares last night could be the culprit here, but my understanding is those only affect HF, not UHF or microwave.
Lol, trying to imagine an OF model trying to verbally describe herself over a HAM radio...
New Orleans here. Hubby and I are seniors (80 and 75)....we just went shopping at Walmart and nearly all the scan and go self checkouts were red lighted, roped off and down, and had been for some hours. I want to commend the Walmart staff for keeping cool and calm - not letting this (whatever the cause) escalate into a bad vibe scene. It took time to check out my food and etc. But I focused on the nice employees who were helping, and one worker was actually going around, answering questions and assisting at what few checkouts were still functioning...I think life will go on; we are over 40 and, have a different perspective... this isn't a big deal. However they DO need to find the cause.
It makes me wonder how those machines are connected to the internet. I always thought they were connected via ethernet into a wall. But if that happened at Walmart, they must be connected by antenna, and someone hacked the satellite or something.
And kudos to you and your husband for recognizing that the staff were not responsible for the problems!!! So many customers tear a strip off of workers when they could just be pleasant and understanding like you two. 🥰
"with 5G and spreading that signal farther and farther" tells me that this guy is NOT the person we need to hear from. 5G signal is a shorter traveling signal than previous ones.
Good point, but I'll play devil's advocate here; when upgrading to 5G, a lot of providers used the cheapest Chinese Huawei equipment, which could have left us vulnerable. By 'spreading it farther and farther' only means more equipment was installed in more places to accomodate the shorter signal. Just some thoughts.
The only malicious activity related to this massive outage is the people at the top of the AT&T corporate structure have literally been sucking the company dry for years now for themselves and their stock holders. Their infrastructure is a house of cards.
The vast majority of us infrastructure could be considered a house of cards. Electric, roads, water and sewer...vast majority is way past life expectancy and is not being maintained 'enough'
As a former Lucent engineer that built AT&T's 3G network infrastructure, I can comfirm the industry is totally corrupt. It's either corruption or it's a state level actor attack.
There are two other companies also. It is one state or country..
@@lilbit7645 Because those two companies lease AT&T's lines. AT&T goes down, they go down.
At&t is the NSA are you not curious about the potential of this being an inside job what happened last night somebody saw something
The sad part is we don't even have landlines anymore we are totally dependent on wireless which isn't a good place to be
Still have my landline here in kentucky
They're all networks susceptible to the same problems. This fox "expert" is just an idiot.
Do you know how much it cost to maintain an aging metallic copper infrastructure compared to fiber optics which is essentially glass and plastic. I’m with you but I also think of it in a business sense. .
I am glad I have not cancelled by landlines here in the uK. Although I hear they are coming for it.
no one listened to me 20 years ago, when i told them this
AT&T took it upon themselves to rid me of my land line. Saying that everyone is moving to digital services. I didn’t ask for that, but I was not given a choice. “It’s no longer an option”
Yes, they bully you out of or into a different service. Jackasses.
At 2 am in the morning? This guy is delusional.
The young generation is falling apart without phone service. People over 40 should be fine. We lived without a phone in our pockets before. If you have to check on your loved ones, get in your car and drive over to see them in person.
What if you do not have a car, wifi or landline? For most there cellphone is the only way of communication
@@omgitsclaire5901 there’s always a way if there’s a will “public transportation”
Heck at 72 didn't bother me any I hate using a cell phone
As a "young generation person" no we don't really care about the outage. We always find ways to stay connected.
And it's really not a big deal
@@888jon and if there is no public transportation in the area what about then? Everyone is a different situation.
I've been warning people about this for years. We need to have redundant systems for everything. For emergencies.
And besides that if you are a wireless company like AT&t and your network goes down because of a cat like this then what happens next is that people will guy because of this and I guarantee you you're going to see a flood of people back on citizens band radios or Ham radios to begin with and that is a fact.
WOW! Remember when the lights went out you could call your neighbor to see if they have any candles!
Good ol' "Ma Bell"
The system wouldn't have shut down from overuse at 2-3am.
Common, that's just ridiculous.
There is a third reason (really the second since his 1st isn't likely). I'm sure they do updates when there are fewer people using their service... they might have rolled one out last night, and it was a bugged update.
Updates for two major carriers and two piggybacked ones (AT&T, Verizon, Cricket, and T-Mobile) all at once? Nah.
@markjeffries7150 funny enough a buggy update is what they are claiming it was.
THIS WAS 100% CYBER ATTACK
Why is that?
Because his caps lock is stuck out!
Factual evidence?
😂 spy balloon was using att to transmit information back to china. You think they don’t know how to launch a cyber attack?
why do so many others have service then? At&t just sucks..I used to be with them like 12 years ago...never again
The lack of news from AT&T is unacceptable! I hope congress investigates this!
Congress is in on it all. Just look at your borders, north, and south.
Be patient, they need time to put out a good lie lol
True lies
Our president's brain is off line, 24/7/365. Doubt he notices....
@@taters2883Exactly
Sounds like we're practicing the Netflix movie "leave the world behind" and yeah when I woke up this morning to this the first thing my brain went to is..... here we go 😮
Same here. Especially after the head of the FBI addressing congress about prevalent Chinese hacking within our nation. From networks, to power grids, water systems, fundamental utilities.
This feels like the shot across the bow I've been waiting for.
The FBI was pushing for the creation of a national cyber defense force and that current Chinese cyber threats outnumber our cyber security specialists 50:1. We need to hit the gas pedal on this situation.
Verizon was down in the Florida panhandle for an hour on Wednesday… it’s so weird to me this is even news because it’s happened once or twice every other month now for ALL of us Verizon users in the panhandle.
Imagine how much the HUNDREDS OF BILLIONS we are sending to Ukraine to go to updating OUR INFRASTRUCTURE!
Yea, but it doesn't fit their agenda
That's the truth !!!!
Well, they STILL wouldn't do anything likely
@@BettyBlack99 Touchè
@SupportTheArts-yo8ox Thank to 🐢
I looked at the outage map and noticed there were military bases (mostly all Navy or Air Force) in each and every outage area. Jacksonville, Virginia, Maryland, Great Lakes, and near China Lake California. Probably just a coincidence I’m sure.
As soon as you think it's a coincidence. You're already slipping. There is something going on thars for sure.
😊
That spy balloon 🎈 got those locations 😂
Well it is an election year
If you are talking about the downdetector map, that’s ONLY where people went and reported a problem and is a heat map based on the number of reports. Of course bases and cities would be “hotter”…there are more people.
A) I don't believe you
B) I still don't believe you
C) I'll never believe you
But the service went down in the middle of the night when it started. There's not many calls being made then. Investigating is NOT FINISHED either. That takes some time. Getting service back on ASAP is the priority.
This was a test for a bigger event for sure
My thoughts too
Agreed
We never had cell phones in the 80s. We’ll be just fine. Many didn’t until 1992. We survived bruh.
Truth is things have changed a lot since then, and not in a good way for the most part. Society has gotten way too dependent on something way too fragile.
I do agree EXCEPT, back in the 80s we had telephone booths to make calls when out and about. Also landlines were a thing in the 80s. This sucks
I think your missing the point. This also affected Internet in places. Since they decided to move so many services to wireless this can screw you whether your 9 or 90. Need to buy something and don't have cash? To bad. Need gas, no cash? None for you.
You probably don't realize your cellphone is tied to your bank account. Try to access your bank account from an unrecognized number, good luck.
@@brrjohnson8131 we can walk in the bank just like we did in the 80s and 90s if we need money. We were far more protected back in the days then we are today. Technology screwed everything up. There was no hacking and no one could simply unload your bank account without a human heavily scrutinizing your face, fingerprint, signature card and two forms of ID and you better be there in person. I wish it would reverse to the good old days days. So no, millennial. Your money won’t disappear. Get your lazy ass off the couch and drive down to the damn bank and get your money the way it used to be. Mind you. I’m a developer in the tech industry. Gen X. I still found life much safer back then.
An overload at 2am?
1st possibility is a BIG NO!!! Definitely number 2!! I work in the Carrier department and have a degree in Cyber security. This was an Audit for vulnerabilities, either China or internal test. Plain and simple
Penetration test went well
@bojanglesobrien6883 I knew it was You!! 🤣🤣
It was a cyber attack. Proly not the main attack but a test run. The question is......was it "foriegn" or "domestic".......
Probably one of each.
Biden probably tripped over his red phone line and they had to cover it up with a bigger story.
Time for the kids to go outside and realize the sun is shinning, so mom and dad can send smoke signals to the neighbors down the street.
We’re way more high tech in our area. We use flashing mirrors with a back up coop of carrier pigeons for when the sun isn’t out.
After the next shutdown the bombs will start dropping... how can people not see what is really happening??? They have already infiltrated our grid at some level and we are acting stupid as if we don't know what's happening...
For decades I had a land line. I never had even ONE outage. Why have we abandoned reliability for this computerized CRAP?!?
Still Have my land line and will raise a fuss if they figure on taking it away!
" overloaded" ??? That would be daily then.
No mention of the large, X-class solar flares, that occurred just before this outage?
True and other countries had outages also.
Because they weren't responsible.
If that was the case, then more than four cell/internet carriers would be down.
AT&T has been firing a huge number of experienced tenured engineers in favor DEI hires - this is the result. .
What is a DEI hire?
@@Bonobos922 Diversity Equity Inclusion
Hey everybody make sure you call in and ask them for a refund for the amount of time that the power was out you might get your whole cell phone bill paid
😂
It would be very difficult for them to admit to an attack causing the outage. We all know in a war on the USA communication would be one of the first things attacked.
It was a coding error in switching software that was updated last night. Nothing to see here...
At one point AT&T was declared a monopoly. A Judge Greeen made AT&T give their equipment and facilities back to it's smaller companies . He should have left AT&T alone. Now look at what is happening. AT&T has equipment and facilities that reach places that companies buy from them. They are on top of things in the this unfortunate incident . Its damed scary ! I KNOW THEY WILL BE UP AND RUNNING VERY QUICKLY.
China Said they were sending a cyber attack. I have 2 carriers and only AT&T was affected despite them BOTH using the same tower mine was out from 3am- 1pm . I was awake and online at the time it went down.
I remember that. Well what do they say now
AMERICA ARE YOU NOT PAYING ATTENTION?!⁉️🇺🇸 same thing can happen to your electric cars. China Said it would happen this week and BINGO. HERE WE ARE.
The bombing of the AT&T building on Nashville 2 yrs ago that shut down AT&T for 4 days- is the EXACT reason I now have 2 carriers . Incidently BOTH use the same tower!!!!
But they each have their own company equipment.@@vickigonya9432
If anyone has talked to ANY of the cell phone providers for any reason is it really that hard to believe they have no clue what they are doing? It’s insanity to put so much of our life processes in their hands. Ask your local grocery store if they have a back up system if the registers go down, or your local hospital and bank. We have people that don’t know how to write, “cursive is a thing of the past”.
No way to report crimes. Who would benefit from that? JA
I don't accept AT&T's explanation that it was a 'software update' This looks more and more like a cyber attack and AT&T is trying to save face.
Something similar to this happened up in Canada a few years back with Rogers. Left many people stranded in the middle of nowhere and without the ability to purchase anything.
Did they try unplugging and re-plugging the router in?
You know the government wanted this fixed asap. They couldn't keep track of us without it. Where'd they go.
I work in the industry. 100% hacked. By whom, Idk. But, if you understand how the infrastructure is built, there's no way one problem could affect such a large area.
Didn’t we sign an infrastructure bill that addressed these types of issues.
The "overload" excuse makes no sense otherwise it would not have been a sudden issue overnight nor affected non att networks simultaneously.
So this outage started in the middle of the night, that seems to debunk his overloaded system line of thinking. Which leaves cyber attack.
He was definitely paid to say that answer. Clearly he’s trying to hide something. He has talk that way to allow people to remain calm.
Ironic they have been talking about a major cyber attack the last few months. Heck Far Uncle Jed! They must have been Cyphering! 🤯
Land line looking real good now
Denver, here. Cell service was non-existent around 3am MST for the multiple AT&T and T-mobile devices on our household. Using our Wi-Fi and "landline" as a backup wasn't possible either, since the Comcast internet service was down too.
I’m getting walkie talkies in case of any emergency this is leading to a real disaster sooner then we think I don’t trust the government
Its now April 30 2024. No Land Line Service.
Maybe running all of AT&T through the NSA is the hold up???
There goes our private information! People check your bank accounts!!
Thank god radio is still available for contacting people. Many people have started making radio devices to talk to someone in another state. Not the cb radio because that will be down as well.
Mine in Tahlequah, OK started around 9pm Central time, not in the middle of the night. It was on SOS.
I hope someone starts a class action suit for those of us who lost income this morning because we rely on wireless to make a living.
Not going to happen, you need to go read the terms and conditions you "scrolled and clicked" when you signed up for service with any carrier. Cellular carriers are not responsible for lost revenue due to a service outage. Or injury or death if you cannot reach 911.
AND the truth is, even as good as the tech is, cell phones signals are easily affected by a number of variables. Terrain, building materials, weather and atmospheric phenomenon, natural disasters, etc.. Thats before you even get to an equipment, network, or software malfunction, which like any machine does happen. OR a malicious actor. There is no way the can ensure 100% service 100% of the time.
Lol. Good luck.
@@user-fk4zf9rz2n localized interruptions happen and are to be expected. Nationwide, network-wide loss of service should not happen, and never has in history. This outage affected businesses everywhere, including large national corporations that rely on wireless technology.
AT&T has some explaining to do.
We should not have to pay our next phone bill!!! This is ridiculous!!
“Overload at 4am” more like ZERO-DAY Cyberattack.
With the wind blowing the way it is where I live, I thought that a cell tower had gotten knocked out and it was a local problem. I had no idea the outage was nationwide until this morning.
As my sister is in one of the most rural areas in Iowa, she still has cell service because at&t doesn't nor has it ever worked in Iowa.
AT&T has been having service problems in Victoria TX for the past 2-3 months in wireless & WiFi
National wide seems extreme since my AT&T service never saw any interruption!!!
This is scary.
❤"" WHY DO AMERICANS KEEP TRUSTING THIS GOV PEOPLE ""
well i am mad as hell AT&T made me disconnect from hard wire land line and switch to fiber optics cable they should still support the old system as a back up when we get a cyber attack or EMP disruption we still need manual back up systems for elect./gas/ water & phones
AT&T got hacked and was stalling to pay the ransom fee. They just dont want to be shamed and show their weakness cause it would damage their brand forever
This is another reason why we still need landline phones as a backup. About 35% of the US still has landline phones. The Federal Government should ensure that there are still some landlines.
I should also note that 4 am when the outage started is a normal time to do configuration updates which is WHY i think the problem is internal to ATT most likely bad DNS records for Voice over IP CELL CUSTOMERS being propagated throughout their network.
No service since before 7 am here in South Texas
If they get rid of landlines, then I'm going to build a wire fence and make a 'party line' the way that they used to do in rural areas. They would use the fence itself as the line. I hate being forced to use a cell phone, and I've been wanting to go back to using a landline, if I could buy a house, which I can't right at this moment.
Fencing never was a telephone. Are you about13 14 perhaps.
@@user-td3yv6wb7y I'm pretty old. I'm 49 years old. Whenever I was a kid, I used to read old books, such as "Emily's Runaway Imagination," and that book mentions the "party line." I have read about it. They used barbed wire fences, and sent phone signals over them. But everybody in the neighborhood for miles around was able to hear anything you said over the party line.
We are definitly not in control of our own destiny
This is so very strange! I have AT&T - came back on at 7 - my neighbors STILL are without cell service. VERY strange!
They need to change settings and turn off WiFi. That might do the trick.
Bring back the old cordless and pay phones!
Yep, definitely from being overloaded... Now we need to raise your rates to cover upgrades.
"How often does this happen......? " Ahhhh, Every time my cell phone stops working.....
This dude is a great and handsome well dressed man. Can’t tell if he’s a news reporter, a weather man, a sportsman, or runs the whole fed system. Jack of all trades
This happened about a week ago in Atlanta.
Boston band Montreal must have cranked up the amps and shut down AT&T again😮
Still have no service as of 6:00pm CST
This smells like a cyber attack.
ATNT is in trouble over bad buying decisions of the past and they are laying off tons of employees..company is falling apart
Literally millions of customers affected.
I have budget Cricket that uses AT&T lines and I'm not experiencing any issues in Erie. PA
I live in Riverside County California and tried to make an emergency 911 call at 11:30 and it hung up immediately. I tried several times and it did not work. Did anybody else in SoCal have any issues with the phone?
Get rid of land lines means laying off employees like cable splicers that maintain those copper lines. Used to work there.
Mine was out till 12:30 pm south east U.S.
Come on man.
Reason to keep your Landline phone. $7 a month for landline. Companies are trying to get rid of landlines, I wonder why?????
Did he say 5G spreading the network further? Guess I can’t blame him for not understanding how 5G works. 5G is a shorter distance because higher frequency wave so it attenuates faster.
I have tried to get a landline in AL and was told they do not do them any longer.
I have AT&T and experienced nothing along with other friends and family.