EBAY Business Survival Series! 50 Tips in 10 Categories! Survive & Thrive
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- čas přidán 19. 04. 2024
- The largest single collection of eBay Tips on the channel! MUST SEE if you are planning on having your own eBay business in 2024
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Disclosure: Some of the links below are affiliate links. This means that, at zero cost to you, I will earn an affiliate commission if you click through the link and finalize a purchase. As an Amazon Associate I earn from qualifying purchases. Remember what I said in the video, don't buy ANYTHING that you don't have to.
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AND...for anyone who has actually read to the bottom of the description, here's a link to the book I wrote for Melody way back on our 25th wedding anniversary. It isn't reselling related, but it's definitely about the two of us. It is light-hearted and a SUPER easy read. More fun than educational.
How To Be Married Forever: www.amazon.com/dp/1723993379 - Jak na to + styl
This week I got this ebay message from a purchaser who bought a microphone in a Plastic package that had never been opened:
"This item is not the correct item as described in its packaging. This item has a Microphone from a different manufacture. Item delivered is not as described and different than the packaging it was delivered in. I am requesting a full refund."
Following your good advice I got back to him with the following two messages:
"No problem. Sorry about your concerns. Go ahead and process the refund through ebay, send the item back, and we will issue the refund after we receive it."
And I followed that up with this one:
" I should also mention that we follow the common practice of videoing the products that we put in our packages, and any returned items are compared to the items in the video before processing the refund. Thanks and sorry again about your concerns." So far . . no word back for one week! Thanks for your help!!
I wonder if you'll ever hear from them again.
I will let you know when the 30 day return period runs out. Your videos have helped me a number of times in different situations we have encountered. Really appreciate your channel!!
Important to adhere to the adage "The customer is always right".
What a fantastic post!! I learn something new every time you make a post!! I just past my first year as a reseller and I have watched all of your videos and sometimes more than once. I love the secure password tip!! And the tax tip. I’m decluttering my house and have not had to go out to source yet. I downsized my home when my hubby died and didn’t want to do garage sales. So I am puzzled about taxes. I talked to a couple of tax people but they had no idea about reselling. So now I have some one that understands reselling!! Thank you more than you know. I’m 81 and live in Waco. So glad to know there are other resellers in Waco. Wish we had a club or some way to communicate to bounce off ideas or information or questions.. looking forward to your next “lesson “. 😅
Thank you so much!
I love the idea of having a meet up in our area at some point.
Such an excellent point that everything you reduce buying in your business comes out as profit
You really are the best...all the time.
Scott, this is the Most Valuable You Tube Video I ever watched! So comprehensive! Were you a teacher before Ebay? If not, you certainly missed your calling. I could learn Anything from You!!! THANK YOU!
You are unbelievably kind. Thank you so much.
I taught elementary school and loved it. I became an elementary principal and eventually a school superintendent. I retired in 2019 after 27 years. I LOVED my career, but I am truly enjoying getting to do this with my wife Melody.
@@TheChaChingKing I knew it! You must be fondly remembered by so many! Good teachers leave behind a really good legacy! I'm learning a lot from you & am happy to hear you & Mel are happy. ❤️
I agree 👍 💯 😊
Photography tip: Don't use a white background unless your subject takes up 90-95% of the field; your camera will try to make white look gray, therefore underexposing the item. On feedback left for others, you should know that the box that shows feedback for 1, 6 and 12 months is WRONG for neutral and negative (it will show 0, 0, 0); you need to scroll through each page to see the real neutral and negative feedback.
Brilliant tips. Seriously, excellent advice
Took a digital photo course on a cruise ship many years ago. The teacher described accidental genius, taking several photos and picking the best. It's a great concept that has helped me greatly over the years.
"Accidental genius" I LOVE THAT! And it's true. I usually end up with great photos because I take more than one at each position.
I listened to this ALL and its everything, the sourcing part i even replayed. This is a video ill have on to help keep me motivated as well and remind myself the hard work that goes into this. A labor of love, not profit was something that rang so true for me. Thanks so much Scott for stopping by at the Flippin Hippos podcast and helping me, a fledging ebay seller, feel welcome in this community!
Hello to you! I definitely remember you from her show. If I can do this, YOU can certainly do this. Don't let anyone convince you that you can't. You've got this!
Thank you for being there for us newbies. Because I follow your channel I find myself “outgrowing” some of your instructions, but as a teacher you know that’s a good thing. Re-enforcement never hurts so I will continue to be here learning. Thank you for all you do.
My viewers definitely outgrow the content once they accumulate some experience. And, you're right, that's a good thing!
I sometimes *recycle used* priority packaging, in a pinch. *Not the new or unused stuff.* It may not be completely obvious to the buyer that it's actually recycled (depends on how observant and/or judgmental they are), but I just hate throwing away good packaging material regardless of the source. I don't get a lot of it though, so it doesn't happen very often. I've reused the bubble mailers in place of bubble wrap, and turned boxes inside out in order to get a little more use out of them. I returned all of my surplus free priority boxes to the main office, rather than throw them away.
This brings up a brilliant question. I've wondered if that's OK. It should be. It makes sense. But I wonder what the rules are and if they are enforced.
Thank you both for sharing you have a blessed day in the name of Jesus Christ.
Thank you so very much.
Wow!!! You hit it out of the park again! Thanks so much for sharing your knowledge and experience with us.
I appreciate you being here.
Thank you for all you do!!! I learn every time I watch you!!!
Great tips!!
Thanks. Great tips.
Words of wisdom! Thanks Scott,
Thanks!!
Great tips. Thank you. 😊
Thank you!
Great video!❤❤❤
Great advice Scott! Thank you for all your help!
Thanks man. Returns are so annoying but you are so right
Such an awesome video
you are the best
Fantastic video!! So much truth. Such great reminders. Thank you!
What an awesome video. Thank you so much for sharing your knowledge.
Always appreciate your videos!!💙💙
Thank you so much!! I truly appreciate you.
Such great information as always! Thank you!!
You are so welcome!
Love love your videos! Keep up the great work in informing us. We so appreciate you ❤
That is so incredibly kind. Thank you
Great teaching!
Excellent & super helpful video. Thank you!
Glad it was helpful!
Always inspiring! We especially like the reminder of how valuable time is. Thanks
You are so welcome!
Love your channel, I share it with all Ebayers.
Wow, thank you! I really appreciate the encouragement.
Just looked up your FFA jacket listing…what a score.
I LOVE FFA jackets. I really do.
Excellent video!
Thank you very much!
Thank You,
You are welcome!
Great information, Scot. You are the best
Thank you again. You are always so consistently encouraging.
You have the best tips, my friend ! These are great pieces of information for all of us, no matter if we are new sellers or have been here for years 😊
Thank you, Crissy!
Thank you for sharing your knowledge. It really help me as someone who is just starting out.
Glad to help. Seriously. Those are truly encouraging words for me.
AWESOME VIDEO!! Even for Seasoned Sellers! So many take aways! Thank you very much King!!
I truly appreciate that. Thank you.
I always learn something new from watching your videos. Thank you.
So nice of you
This is the first video I've seen on your channel, and I've already subscribed. Thank you for sharing such valuable information!
I truly appreciate that. Thank you. I decided a couple of years ago that as long as I was trying to make videos that people found truly helpful and encouraging that I was satisfied. Everything else is a bonus. So, your comment is really encouraging to me.
Awesome video, Appreciate you!
Thank you. 😀
Thank you
The videos are very helpful
I really love I can get my labels printed at my post office kiosk especially if I can go after the day job, go to my storage, pack it and then right to the post office. Thanks for the great info Scot
My Rollo quit connecting this morning! Seriously. LOL I'm glad I had other options.
Appreciate your videos. 😊
Thank you so much!
Very good content!
Thank you!
Hey Scot: Another great video.
Thank you so much!
Outstanding video Scott! Thank you so much for all you do to help us be better resellers. Keep up the great work:)
I appreciate that!
Thank you for this. Great tips. Very helpful and consise.
I appreciate that! Thank you.
Thanks, man. I needed the mental health tips the most, but all of it was great!
I appreciate that. Thank you
Thanxs for great video! So many issues! Big ones scale, time management, mental health and buying toomuch great reminders for me !
They are all reminders for me as much as anyone.
Great video Scott. We sometimes forget how even the little things that we forget count in this business
Thanks, Rockstar 🤩🤑
I'm as guilty as anyone.
Thanks for all the great information. You are my go to when I need help. Thank you Thank you Thank you
I really appreciate that. Thank you.
Scott, thank you so very much for these helpful videos!!!! As a new store owner your wealth of information has helped me tremendously. 😊
Fantastic! That is exactly what I hope to hear.
great stuff 👍 watch it twice 🖖
Much appreciated!
Love listening to your advice Scot. Even 5 years in, these are good reminders. For time off: I am changing gears in my biz, shifting away from used goods and into WS. In this process, my biz slowed dramatically. For now I have weekends off and loving it. So much time to spend with my kids.
The downside to things slowing down is that you make less. The upside is that you have time to breathe and decide what you want tomorrow to look like. We are in the process of changing up things, too. I still love the incredibly rare and valuable items. BUT, I need to incorporate more items that have a higher sell through rate.
I'm convinced that when we stop learning, we should just stop doing this.
By the way, I've noticed you've been doing more educationally-oriented videos. I love it. I still think you are just about the most creative videographer in our niche.
Thanks for the info, I'm really wanting to get started.
You can do this!
Great information! The password tip will be extremely useful. Loved the message you wanted to type...."You scammer you!!!" 😂
I've typed some really impressive messages in my head that never get sent. LOL
Great information Video Scott!!
Leaning about reselling is cool?
Happy sales all! 💗🙌🏽
😀
Been looking for you on here, buddy. Hope everything is going well with you and the Fam
☺️👍
Thank you!
Excellent Scot and Melody! I have found the more photos the better from every angle possible with flaws and all.
Many thanks and more blessings.
K.T
I totally agree. :-)
Thanks Scott for another helpful video! Being a fairly new seller (just over 90 days) your video’s and advice has helped us achieve over $2k in sales. Biggest hurdle was shipping but once it clicked it became pretty easy. Thanks again and always look forward to your videos.
LOOK AT YOU! If you've done 2K in sales, you've totally got this! Now you can just refine what you're doing. GOOD FOR YOU!
Hope you turn this into multiple shorts. Great info.
I thought about it. My "shorts" game isn't very good.
Hi, great seeing u again . Hope all’s well. I’m not a podcast (talk radio ;) fan, but I enjoy ur videos. It boggles me how u can post so many videos in 1 day. My lighting situation makes that impossible so I need to really work that problem.
I have a great lighting setup. I need to show it someday. CZcams people might be interested, but eBay people might not be.
Sourcing 9:30 Yes! , Check Comps 18:31 is important too I found, STR 19:08
100%
Great info and so well put! I used to have a booth at a local antique, vintage, and new store and the rent was killing me! $525 for 17’ x 10’ + 10% so I have a LOT of inventory and trying to find a way to sell it!? This seems very overwhelming to me…trying to do my homework…will watch more in depth videos of yours on these topics….definitely much food for thought! Thank you so much for sharing😊Kimberly
It does seem overwhelming at first. You just have to approach it one step at a time.
I’ve sold on eBay for years but nothing consistent. Thank you so much for your valuable information. I’ve learned some things. Now nearing retirement, I’m more focused on supplementing my income to become debt free. New subscriber! Thank you so much!
Best of luck! EBay has given us a terrific supplemental income.
I have half of my items, pre-boxed but not sealed, in the event of combined shipping.
That's a really great way to do it if you have room for that.
Great advice Scot! I’m trying to figure out which setting on my iPhone 14 Pro Max takes square photos. I just found how to adjust it on CZcams. Thank you!
I may eventually pick up an iPhone just to help with tutorials
The little things! Like taking 2 pics of each side. It is so annoying when you sit down to create posts and realize you have to go and re take a pic! Thanks for the tax reference. I will check that channel out!
Thank you for watching! I truly appreciate you.
Returns drive me insane. If it was my fault, I get it. But they will order the wrong item and then say I sent them the wrong thing because it didn’t fit their machine.
I agree. Totally agree.
Such valuable information here, Scott!! Thanks for being so generous with your knowledge and experience! I do have a question: even though I have a store name that doesn't include my actual name, is the buyer still able to see my name and address when they purchase an item from me? Makes me nervous.😬
They can see the name of the account. You can opt out of using your home address and use a PO Box instead.
Could you do a video on setting up public, private coupons and setting up store sales ? 😊
That actually sounds like that could be a great video. I'll add that to my DO SOON list.
Yes, get out of the house go exercise, go for a walk see the sun 🌞 it’s kind of weird because some of these sellers have a lot of time but then they don’t actually get out even though some people are working like a full-time job and they wish they could be outside. You know that kind of mentality, so yes you’re right move your body take those breaks GET a MASSAGE 💆♀️
I'm super guilty of it myself. You get in a groove and work until your brain and body just quit. When, in reality, your brain and body both last longer if you are getting enough movement during the day.
Great video! Did I see a bunch of clothes in your mill house? I might be a buyer if the price was right and we were close enough to do a local pick-up. I'm south of Houston if you happen to be within a few hours of there
It is 90% vintage sweats. Healthknit, Tultex, Sneakers, Tar Heels, and more. I've been killing it with the Healthknit hoodies. But there's just too much. I haven't even started listing sweatpants. Lol
@@TheChaChingKing Tar Heels? I take it you're not in South Texas then. Anyway....good show. Good luck.
You are teriffic! Found you through Kat. I once told the Goodwill cashier that I resell and she said, "Shhhh don't let my boss hear that." Geeze. Sourcing my personal collections in my house right now. I stopped buying "cute" stuff and source smarter now. Maybe only buy 1-2 items a week but saleable items.
Truly, Your positive comment is appreciated. :-) I will never understand anyone who is bothered by their stuff being bought by a reseller. For example, we sold a Helen Yarmak jacket for $2100. The lady who bought it was 100% a reseller. She told us that's what she was doing. She probably got 5k. GOOD FOR HER! I still got what I wanted. She just had different connections.
Hey cha Ching king! What podcast were you on with 3 other people? Are you part of any weekly ones where I can ask questions and talk to yall???
I guest on other weekly shows when asked. But I don't have a regular one I participate in. Kat, The Nurse Flipper has one on Tuesday evenings beginning at 8:00 Eastern time (7:00 Central). Her weekly show is probably one of the most informative that anyone has ever made in our niche. www.youtube.com/@TheNurseFlipper/featured
Scott and anyone else who resells, I'm about to bite the bullet and start my reselling journey! So I heard that Mercari now has zero selling fees, what do you all think about it? I have heard the pros and cons of it so far. Thank you, Scott, Melody, and all the family on here for sharing tips, tricks, and experiences here ❤😊
I don't have any experience selling on Mercari. I saw the removal of the selling fees. I know that Kat, The Nurse Flipper also sells on Mercari. She's incredibly helpful, too. You might ask her what she thinks.
3:48 i use QR code all the time. We tried to fix our computer but 2 prints only blank pages. For years.
I hadn't ever really used it until the power went out once. I was able to create them from my phone and head to the post office. I think it's easier than cutting them out and taping them down.
Thank you, Scot! Amazing information as always 🙏
I have a question... how would you ship an item that weights 6 lb, dimensions 35x15x15. The shipping seems way to expensive and I haven't listed it yet just because of that.
Thank you in advance!
That size is VERY hard to ship reasonably through the post office. That's one I'd ship through UPS. You run into what's called "Dimensional Weight." In other words, you won't pay for 6 pounds. You're going to pay for a bunch of extra pounds because of the size of the box.
@@TheChaChingKing yes, and the lowest price is around $70... so I will just list it with a local pickup.
Thanks, I appreciate your answer 🙏
It would be interesting to see someone setup a Ebay Arbitrage Account step by step for beginners.
I'm not sure what you mean. Do you mean an account where you are sourcing on eBay?
@@TheChaChingKing I mean a step to step guide of creating a Ebay Arbitrage account specifically for new Ebay Arbitrage sellers.
I have listed a few music albums. I clean the album, sleeve and take detailed pictures. But the most time consuming part is, I listen to the entire album and determine if there are any skips. If i can repair the skip, i describe where it was on the album. I charge more for my time but less than the new released or remastered album. It is worth it?
It truly is a matter of how you want to spend your time, the value of the album before & after, and whether or not you enjoy the process.
Before I started CZcams, I had a LOT more time to spend repairing items. Some items, like hats, I enjoyed the process enough that it didn't matter if I just made a lot more doing it. I simply don't have the time to do that anymore.
Thanks for going over sending out offers. I haven't done that yet because I'm not sure what happens once someone accepts the offer. Do I go in to the listing and manually change the price so they can purchase or is it done automatically? Thanks.
When you send an offer, it changes the price for them automatically. And the offer expires after a couple of days. So, they don't have forever to respond.
Thank you Scott! Once the 30 days is up, can you tell us how much Ebay will charge for listings? Thank you!
You still get the same number of "free" listings each month. You don't accumulate any additional fees unless the number you are listing plus the number that is renewed exceeds the free amount. How many you get free depends on whether or not you have a store and which store if you do. If you do not have a store, I think it's 250 per month between new listings and listing that are renewed. After the 250 it's about 35 cents each.
@@TheChaChingKing Ahh! That's great!! I made the mistake of ending/similar selling my listings and lost watchers. Very new to this! Thank you for all of your help!!
❤❤❤
I kinda jumped into it, but since you mention not contacting anyone outside of Ebay, what about when you offer Local Pickup ?
You would still complete the transaction on eBay first. Then, instead of shipping, you'd arrange for pickup.
Hi Scott! I have a Basic Store subscription. I don't see the option to use the SKU area. It sure would be helpful but I'm thinking maybe my subscription level doesn't offer it. Or am I missing something? Thanks!
It's there some where. You don't even have to have a store to have access to the SKU. You could try sending me a screenshot on Instagram messages of what you're seeing. What platform are you using (PC or Apple)? What browser (Chrome or Safari)?
@@TheChaChingKing I use my PC primarily with Gmail sign in. I'm not using Chrome and probably should be. I also use my Apple phone.
@@TheChaChingKing I found it! It's under the Title Section. I did not have it turned on under Title Options. Thanks Scott!
Same :) I thank him too. I keep getting a msg that it’s going away.
It’s under “item specifics” at the very bottom. I see it in both the app on my android and Apple, and on the desktop version.
Pretty cool vlog ...
So, to be clear even though I scoured the web: I can alter a Priority box but not a Flat Rate box, right?
Yes, I believe so. And I agree that's it's unclear and opaque. You can't change a flat rate box or envelope. I alter the others all the time. They can still only be used to ship Priority, though.
I don't see the sell rate on my phone. When I'm in a thrift store, I need it to determine whether to buy it.
You have to compare the number listed to the number sold. It doesn't just give you the number. 🙂
I notice some sellers have incredibly low shipping fees. Are they eating that cost or are they using a 3rd party service that gives them shipping discounts?
Besides eBay ship, what if any third party services for shipping and printing postage?
Some sellers include the cost of shipping in their item cost. So, if I sell a video game for $15 and $5 shipping, the shipping is $5. Another seller might sell the same game for $20 with free shipping. Obviously, they aren't actually shipping it free, it's just cooked into the cost of the item.
One of the 3rd part shipping services people like is Pirate Ship. I have it and have used it a few times, but there haven't been major discounts over eBay that I've seen.
Great video! Thank you! I’ve heard before that you should look up what is selling in your own area. And I STILL don’t understand how to do it or why you would want to. Can you help?
Thanks! It's just a matter of doing your search on eBay and then sorting by NEAREST ME and then looking at those SOLD comps.
@@TheChaChingKing Thanks! So only on individual items? Or can you do a general search to see what is selling in your area?
@@sculpturegrl1great question! Following..
Also, I still don’t understand why it matters. We’re selling globally not locally, right?
The reason for doing a “Zip Code” Lookup is to see what is actually AVAILABLE to source in your particular area. Then you know what to sell and what you will sell. This helps particularly in the clothing category.
So mine says I lost 43.3% of your total sales due to selling cost.. meaning I only earned 57% of my sales? is this too much or this is normal? it sounds like if I make 20k one year ill only see like 11.4k?
Thanks in advance ChaChing King, you are my ebay selling ghuru!
How do I sell things I know will sell quickly? I’m brand new to this. I know almost nothing.
It's a question that LOTS of people have. Definitely not just you. Check to see how many are listed. Then, look at how many have sold. If there are 50 listed and 50 sold, that's a 100% sell-through rate...which is terrific. If there's 50 listed and only 5 sold...10%...that's awful. If there's 50 listed and 500 sold...it will sell just about as fast as you get it listed.
Sell-through rate is king!
Does that help?
Why can't I choose all listings that have a watcher and send ALL of them an offer? Ebay won't allow me but a couple at a time.
I'm not sure without seeing it. As long as I'm sending a percentage off, I can send them all at once.
Would you say that having a.PO box is a must for reselling online safely? I have been doing this for years without problem until I got scammed with a refund, and I was really stressed out for days, since these people were not that far.
I used my home address from 1999 until about 2015 without ever having an issue. That said, I like using a PO Box.
@@TheChaChingKing What happens when there is a return to the po box and the buyer uses a service other than usps? Do we have to let them know to send through usps only? Thank you!
You mentioned that eBay for Business on Facebook is awesome, what about those who have no desire to use Facebook? I'm finding it extremely difficult to reach anyone no matter what number I call or how serious the issues are, I always am referred by AI to irrelevant FAQs on their website...
I've struggled to get the same response without using Facebook. I used to be able to call and get some legitimate help. But that hasn't been nearly as easy as Facebook. I haven't explored other options simply because the Facebook contact has been working so well.
@@TheChaChingKing That's unfortunate for everyone esp. those of us who have no other use for using FB, regardless their system should allow for human responses in the early stages of changes and implementation of new policies etc...seems Their search faqs option doesn't seem to be populating with workable resolutions cohesively with AI answers that are relevant to any policy amendments that I'm looking to adapt my sales to. Sometimes, I get different responses if I run another search an hour or so later. Easier to just come on YT and listen to channels like yours in the background. You and several others are invaluable. Thanks so much.
If I only make 1-2 sales a week (comics), is it even worth it to open an eBay store?
I wouldn't. Selling at that rate would make it pretty hard to recoup your store fees. :-)
What do you promote your items at because I was doing recommended % for the last couple months and it was killing my profits so I want and changes them to 2.8/8.5% depending on the item and I have sold nothing for a week straight and I was selling about ten items a week and this week I sold one, do all you guys give EBay 30% plus to make sales? I only have 209 items listed so I’m not expecting huge sales but it’s a big difference, I’m not changing back I will just shoot for 500 items and go from there.
I'm currently promoting at 2%. I'm not sure it helps much. I tried recommended rates, higher rates, stupid high rates, and even 1% when you were allowed to. I'm trying 2%.
Thanks for the reply it helps to hear that from a veteran like you, and helps me feel more comfortable with my decision 👍🙏 thanks again man all the best, love your channel