The repair guy said it would cost me $400. To replace my water pump and the door lock. After watching ur video and another one on the door lock replacement I bought parts from amazon, did the work myself, it took about an hour (with no previous experience) and washed 3 loads of clothes...$40.!!! Thank you. Thank you. Thank you. I am a 74 year old woman living on SocSec. This means more than you will ever know
K Wade, I just moved & for the first time in ages I have a washer/dryer and it's a front loader, what!? I just turned 72 yrs old and learning about the appliances, oh add a refrigerator that makes ice and makes ice ....stop! ; ) I gave my age also because yeah some things are just plain new and all digital and that takes a back seat to your being independent & fixing the problem! I have a different problem, so,I'm off to find another video, kudos to you!! 🏆
What an amazing gift you are giving your daughters! I was my father's assistant with all home repairs. Not only have I saved many thousands of dollars, learning that I could do these things myself made me more confident in other areas of my life.
I couldn't agree more. This little girl is going to grow up knowing things as second nature. It's a valuable skill, not only measured in dollars and cents. I was shocked when, in our mid-20s, my sister told me she didn't know how to do any mechanical repairs like changing a tire. It's a terrible and avoidable deficiency.
As the daughter who sat by her dad learning I am so glad your daughter will have these videos to look back on. I sure wish I did. (And thanks for helping me out.)
NO disrespect to my own dad, who did TONS for my sister and me, but when he would fix things, I wish he would have shown us how to do it! Because when I turned 18 and moved out, I was fairly incompetent lolol so now, when I need things fixed, either I google them or he’ll come over and he’ll show me. Great video, weird to think the girl here is like 14/15! 😅
Thank you so very much!!! I'm an old daughter, (in my 50's, lol), and for the first time I am living on my own without a man to fix things for me. You have saved me $. Luckily I have tools. It was fun to learn how to fix a problem and to learn something new. You would not believe what was in the filter. 4 bobby pins, a 1 1/2 inch screw, a paper clip, a shredded $20 bill, panty liner, ear bud, hair and gunk and an 8"×3"piece of heavy fabric with a pink buttom sewed on!!! How did my poor washing machine work this long?!?🤯 I appreciate how clear and simple to follow you made this video. I am following you now because I want to learn all that you have to teach your lovely daughters. Great job!!!
***iMPORTANT NOTE*** I watched this video and ordered the part, but later discovered the pump was not the reason the tub was filling with water, it was a defective inlet valve! There is a SUPER EASY way to find out if the Inlet Valve is leaking that requires NO TOOLS :) If your washer is off and has not been used for several hours or days and the tub continues to fill with water slowly, here is an easy way to check if it inlet valve is the real culprit: The defective inlet valve will leak and you will be able to see a slow steady drip at the door outlet valve. This causes the tub to fill. To check, just open the door and see the outlet valve on the left side half way up. If it remains dry with no drips with power off.......then your inlet valve is good. If it is dripping.......the inlet is defective. :) I just wanted to share my findings so others can double check the inlet valve and save yourself the trouble of ordering the wrong part.
Holy Moly! Thank you! We were ready to shop for a new duet stackable because our washing machine was not draining. Last ditch effort, we watched this video. BINGO! We were not aware that we were able to access that catcher. The Manuel makes no mention of it. I wish I could attach a picture. We found Coins, Bobbi pins, chains and a huge clump of lint. You just saved us close to $2,000! Our machines are about 10 years old and just thought, their time was up. The machine is working beautifully! BTW, We love your helper too! Good job! Girl Power!!!!
I just had a simliar experience. 10 year old machines. I wanted to hire but could not get any place to return a call so dove in. It took 4 hours, multiple runs to borrow tools and buy a couple things and I experienced the most foul-smelling black water I have known (stuffed with guitar pics, hair, and congealed I don't know what) but 'tis all better, now!
Love this video. As a single mother of three kids. I am thankful every day for the skills that I learned (and continue to learn) from my dad. Like you said it’s so nice to be able to do it yourself and not have to bring some rando into your home doing skills that just take some time and patience. Thanks to you - my family will have clean clothes again lol. Great video
LOVE that you involve your kids! I remember helping my dad at that age and because of it I'm the type to tackle things myself now! She's learning such great life skills
i fixed the pump, the trap was clogged , and their was an elastic band jamming the impeller , i got it fixed and machine now drains but after i fixed the pump not the machine won't work i get 6 binks and then 1 blink , the machine won't go into wash now , i think it is an error for insufficient water pressure but i am not sure
@@anthonyrossetti7509 Seems like I read somewhere that a faulty oump pulling too much amperage can cause the lidlock assembly with wax motors to go bad. Not sure if yours has the wax motor door lock assembly. Not even sure where I read that. If yor washer still has the booklet in it, it should tell you the code that is flashing.
@@rickeykeeton4770 thanks but I fixed it , turns out that that it was because I hadn't put the bottom panel back on yet There is a little spring switch that the panel needs to hold in Also for models with no display you can still get diagnostic mode I forget now but I think you just press any 3 buttons besides power 3 times is a series like 123 123. 123 after you power cycle the machine Then it is in diagnostic mode and the lights will flash and the 1button you pressed in the series is the 1button ,the second is the 2 button 3rd is the 3 button Then you press or hold one of them I forgot which one now and it will clear all the error codes from the computer After I found the right chart of error codes for my machine I was able to look up the code. It said it could be one of like 10 different things but when I read about the switch I knew that that was probably the thing causing it ,I screwed the panel back on , and cleared the codes and then it worked
Dude! your video helped me fix the same problem on my Whirlpool Washer. We tried cleaning the filter portion first (it was partially clogged), that didn't work. So we ordered the new pump from Amazon and boom, it's fixed! It was almost painless until my wife starting a cleaning project while we had the machines pulled from the wall-LOL. thanks a bunch for the video
Thanks so much for this tutorial. I can’t believe I actually fixed my washing machine by myself. it was a good step-by-step process and I appreciate you posting it. I hope all is well with you and your daughter who knows how to use that shop vac! I wish my father had taught me some things.
Great video, your daughter was really cute and smart. I just want to really say that what you are giving your daughter is confidence and self esteem but most importantly she will have the best memories of her time spent with you! Also, the way you handled her initial reluctance with the shop vac hose was perfect and your patience with her makes you the Super Dad!!!
First time doing this but this made it so much easier I don't think we've emptied our filter in years! Coins, hair ties, and a tweezer lol. Great video.
Not only the Father of the year,, Saved me a few hours and some headaches.. Also renewed my faith in FAMILY and fatherhood... Your daughter is the luckiest lil girl in the USA!! YOU ROCK!!!!!
Phenomenal video. From the description of the problem, to visuals of how to start fixing it, recorded while you were ordering the parts. Absolutely PERFECT video. If everyone made videos like you do, we would be on Mars right now. Well done!
Cleaned the drain, pump still not draining the water, so I ordered a replacement pump. Will install it tomorrow when it arrives via Amazon. Great video!
Your video is simple and precise, your assistant, absolutely priceless. You may not realize it right now but some day in the distant future your daughter is going to be teaching your grandchild the same lessons instilling in them the same knowledge and skills. Here's hoping you'll be there to enjoy the passing of the torch.
Your daughter is so adorable and she seems like she knows what you are saying so she is way ahead of the game. As Nancy said in the comments I also was my father's helper and it's amazing how my brain works with mechanical stuff. As it turns out,, I am handy around the house point being so will your daughter. What a tremendous advantage for her. About my machine, I'm going to give it a go and see what happens. The problem is not a clogged drain area so it has to be the pump mechanism itself. I'll let you know how it goes. Thanks for the easy to follow video. If I had someone come here it's a least $100.00 to come and check it out and then an extremely overpriced part as well. So, needless to say, I am very happy about this video and I'm kind of excited to see if this solves the problem.
Thank you for this video. You made a mysterious task approachable and solvable. (Who thought that $1.17 in change and part of a pillowcase could make their way into the filter?) And I second Nancy's comment that including your daughter in this video was a great gift to her (and great entertainment for us).
We have the same washer so I watched your video and found fabric jammed in the pump next to the coin catcher. Thanks, it really helped in solving our problem.
Thank you so much for taking the time to make this video! In nine years of owning our washing machine, we had never emptied our filter and it was SO NEEDED! Crossing my fingers that it will drain now... but if it doesn't, I now know how to replace the pump! THANK YOU THANK YOU THANK YOU! **UPDATING 3/23 to say that the pump was the problem! The machine is working great now! THANK YOU again!!**
Heck yes! Thank you so much for this video! With the hubby on a fishing trip and constant F02 errors I was about at my wits end. I knew his solution would be "buy a new one" but I didn't want the expense. We have two labs and a cat in the house, SO a stopped up filter was my problem. All said and done, i now have a draining washer, a chihuahua worth of pet hair, AND I made $4.13 in about 5 minutes. ( Thank that precious babygirl for the extra tips.) 😊
May 9/23 - This isn't the exact same as my washer, although I have a Whirlpool Duet (maybe newer model). I watched about 4 different videos and, by far, this was the easiest to follow. Some of the others said to turn the machine on it's back, a bit too hard for 110lb female. So I took the back off. The coin catcher/filter was a bit more difficult to access but finally managed it, drained the last of the water and found........a Color Catcher caught in it. Haven't put it all back together yet, but hopefully that is problem solved and no need to replace the pump. I wasn't expecting much with a 6 year old post but I'm glad to say that watching it paid off big-time for me. Great, clear video and easy to follow instructions. Can't thank you enough. Love the added touches from your lovely daughter. Word of caution for people who use Color Catchersin front-loaders. I've been using them for years and first time with a problem.
A BIG THANKS! Ours was sold by Sears but under the name plate its all Whirlpool. The door would not open due to the plugged filter. Saved us hundreds. Loved seeing your daughter.
Thank you so much!!! I was able to do this in 20 minutes! I had no idea there was a catch before the pump and it was completely full of hairtyes (and screws?!)! Works perfectly and I am able to wash at home again after several months. You are a hero sir! Thank you. ❤️🤗
Thanks for your videos! It's always nice to see that there are people in the world who still like to fix things on their own and teach others to do so! Bonus Tip: If you think the drain line might be plugged somewhere, save yourself some time and check ALL of the spots where it may plug before putting everything back together. Bonus Bonus Tip: If the discharge of the pump isn't blocked, check the entirety of the suction line, including the lint trap, the ball valve on the outlet of the exterior washer drum, AND the wash drum outlet itself. After 3 days of trying to diagnose my washer's inability to drain, I found some socks somehow stuck between the interior and exterior drums, plugging up the whole works. Have no idea how they got there, but there they were.
God bless you Scott, those are some of the best times of your and your daughters' lives...My girls are young ladies now and they have that DYI attitude. You are one lucky man.
Thanks for the great video. Fixed my problem last night which I could never have done without your instructions. And I never do this kind of stuff! One thing I did was to start using the wet vacuum about a quarter of the way into the repair, based on your slight comment. There was a lot of water in the machine and it was taking forever using the rags to soak it up as it drained. I put the wet vacuum nozzle next to the drain and sucked most of the water in as it poured out. Key was to open the cover ever so slightly and putting the nozzle right where it was pouring out and it worked like a charm. The wet vac. sucked in most of the water. Sped up the process and less mess. Can't thank you enough. Much appreciated.
Thank you for posting and enabling me to repair my washer. It was great seeing a Dad involving his daughter in the repair and preparing her to know how to fix things herself when she grows up!
You are a sweet daddy you are teaching your daughter how to be confident to repair things how to never give up and how to be safe and you are explaining things to her you are so cool! Wow...what a daddy!
Thank you so much! We had this exact problem with this exact washer and I googled on a whim thinking I might find some generic info about how to make a fix and came across your video! It was easy to follow and I was able to fix the issue by myself! Our problem ended up being just the filter, which was so clogged up but very easy to clean out in the end. However, I am now also confident that I could replace the drain pump if necessary after watching your video! I also want to say that we've had TWO repair people come out to check our machine and neither addressed the filter - it seems like that would have been step one in a draining problem. It is surely proof to your point that you never know who you are getting when you bring someone into your home! Our washer is working great now and I appreciate this video so much!
Had a full filter and got the code for the drain motor. Cleaned it up and works like new. Thanks for your video and love the addition of a family member to help out. She will remember this forever if the video will be on YT for that long too.
Thank you so much for this video! I used it tonight to unclog the filter. This undoubtedly saved me money and at least a weeks worth of a family of six’s laundry! I can’t thank you enough!!!!
Can’t say enough how grateful I am that you made this video! I think I’ve been watching the same fix with other video but for me, as a woman, you made very clear and understandable. I am having the same issue and I just don’t have the money right now to call anyone. Thank you and the Lord bless you!
Thank you Dad, and thank you lovely daughter! You just saved me a couple of hundred bucks - I was able to unclog the drain - full of: hairpins, change, and a shoulder pad! That's why our duet "sometimes" overflowed with water. This was a fast, and easy repair. No creepy guy had to come to the house and unstack my duet and dryer. Thanks again!
Thank you so much! I had to manually drain the washer drum, then disassemble the front load lower panel, open the filter/pump, unclog all kind of stuff 'eww', clean it and reassemble it. Thank you and little Ms. Girl power for all your Guidance. 😊😊😊
As a 70 year old woman, growing up in a household with 8 kids and a dad who always reminded us that "money doesn't grow on trees" I found your video extremely helpful. We were getting error codes on our washer and it would just stop before the load was done. My husband would rather call a repairman than look at it himself. I watched the video and in less than 10 min had the cover off and knob unscrewed, it did let out quite a bit of water even though there was none visible in the drum. I will say it smelled awful and the filter was disgustingly dirty and clogged. This is obviously the answer to our washer problem. Thank you again for your step by step detailed video.
I cleaned the white drain pump, but still get the error code. This video is so helpful. Now I’m going to try to replace the pump also. Thank you Scott.
Thank you so much! I had socks and all kind of stuff in mine and it was easy thanks to your video to determine the cause of the problem. I'm a single parent and Lord knows how much money you helped me save. 🙂
Thank you, again. I’ve never considered myself much of a “handy man” but as a father it’s my responsibility to take care of stuff like this and this video helped me fix my pos “high efficiency” washer. Much love, brother.
Just had the pump go out on me after 15 years of use. Watched your video, ordered the part and in no time fixed my issue completely! Saved me a time of money, only spend $25 on Amazon prime and a little bit of time! Thanks!!
you should see the 1st set of instructions that came up and how dangerous what they told me to do were! thank goodness for you guys!! not only fixed it, for free, and for the cuteness maximus!!
This is so sweet AND informative. I used to help my dad with carburetor repair on the kitchen table, much to my mom's chagrin! As the daughter of a do-it-yourselfer, these lessons are priceless.
i just fixed my washer with the help of you and your lovely assistant. fortunately it was just super clogged and i didnt have to spend any money. thank you so much for this video 😄
Thank you so much!! Thanks to your video I was able to order my part and repair my own washer and saved a ton of money!! As a mom with kids I appreciate this and you so much!!!!!!
Our washer stopped draining and spinning. Fortunately I happened on your video. THANK you, THANK you!!! You save us probably $200 - $250 by posting this video. By following your video my husband was able to open the washer and found a sock in the drain. YEAH!!!! My washer is up and running now.
I received codes Sud and F21. First I cleaned the filter. But this did not work. The water did not drain upon testing. I was just about to call a technician. Then I decided to take the motor out. Upon removal and looking inside I saw a rubber band stuck, spun around the blades. With great difficulty and some homemade tools and the flashlight of my phone, I was able to remove the rubber band. Praying, I installed back the pump. This worked and I was ecstatic. Worked on it since Wednesday. Just finished.
I'm really glad I watch this. I opened up this drain and the reason why my washing machine was doing the F21 and the suds error was I had a hair band in my little filter drain area. Took the Hair Band out no more error code. Probably saved a single gal at least a hundred and fifty bucks. Took me 10 minutes to take three little screws out, unscrew this filter area, dump out the gross water and hair bands. Washing machine running like a top. Thank you so much for the video it gave me great confidence.
Hi Scott, my washing machine wasn't working and ends up the pump was completely clogged with birthday candles lol. I grabbed the tool box as soon as I saw this and WOOSH. I fixed my washer right now and it's working great. Thank you!
I hope this comment finds you well. Very informative video. My hats off to you for including your children in the process. The best thing you could ever spend on your children, is time. 🙏🏼🇺🇸
what an awesome dad you are to work with your precious daughter... A gift that will be sooooo useful as she becomes an adult... Excellent video... I'm off to the washer!!
Just wanted to say thanks. I was lucky that my "no drain" problem was simply a severely clogged coin trap/filter which you clearly showed near the start of your diagnosis. After about 30 minutes of cleanup and removing a small child's sock, some change and what appears to be a lactating/nursing pad from the filter, we're back in business. Happy Wife = Happy Life!! :)😁🥰😁
I have the front off my washer, the filter soaking in the sink and now I’m itching to see if I need a new pump!! Awesome video. Thank you so much for doing this - and going through the order part too. 🎉
These guys on utube such as this has saved me money multiple times. My grandson has fixed this issue of clogged drains for the second time with their instructions it is becoming second nature to him. Great, easy instructions wish I could do it myself but floors and I don't go very well together anymore otherwise I know I could do it with such instructions.
THANK YOU for sharing this - I feel like I need to send you a cookie bouquet or something! Thankfully I had everything I needed, and your video saved me not only my home warranty co-payment but about a week of laundry backing up. One lunch break later (working from home is great!) and my washer is working again.
Omg, my clean out trap was packed full of stuff. So much it backed up into the drain hose for the washer drum! Hanks so much for the help……. I had an very helpful assistant as well, granddaughter!
Thank you Scott , I was about to get to store to buy new washer. I watched your video and when I pulled out filter it was packed with gunk! Just finished washer is happy ! Also great job you and your side kick!
Hello I wanted to send a thank you. I did what you said. I called the parts store with the serial # and they wanted 160.00 for the part. They also gave me the part number and I purchased it on Amazon for 30.00. Our drain pump was original and didn’t look exactly like the replacement, no screws, so we had to pull the machine out, lay it on the side to take it off the pedestal. Once they were separated, we were able to unattach the the whole pump from underneath the bottom of the washer and replace with the new part . It took us a lot longer, but we got it all back together and I am washing as I type. Thank you.
Thank you for the video. Was able to unclog that drain and retrieve some lost baby socks. Love your helper. This saved me from calling someone out to fix it.
Thank you sooo much for this video!!!! I was thinking we needed a new washer, but after watching, only about $50 for the part (with shipping), and about 30 minutes of work, it's like brand new! I get intimidated trying to "fix machines", and your video outlined the steps so nicely. I have 2 daughters, and hope to instill confidence, as you are doing. God Bless you and your beautiful Family!!!!❤❤❤❤
I know this was posted a million years ago, but I just wanted to say this video helped me fix my mom’s washer and saved her a ton of grief. So thank you so much for taking the time to post this!
Thanks for making the video. We have the same machine and it stopped draining. Followed your video and fixed the machine in less than 30 minutes - clogged drain filter. Saved $100's of dollars. Thank you
Great video! It was very helpful for me to troubleshoot my issue. I actually checked my trap, came out clean. Then I checked the drain pump, it tested fine around 160 ohms and was able to run when connected. So I checked the boot and found a little bit of hair/lint caught up near the ball. Nothing seem to fix the issue. In a last ditch effort, I purchased a new drain pump from Amazon for $25, and it works!!!
Scott does a great job illustrating and explaining drain problems with a Whirlpool Duet clothes washer. His illustrations worked for me and saved me time, frustration, and $150.00 to $200.00. in repair person costs. I'm not mechanically inclined: but, I fixed my washer following Scott's instructions. Scott's instructions and illustrations were easy and effective. Thanks Scott and your young daughter is hilarious!!!
Thanks! I have the same problem, and was thinking of replacing the pump and the filter and everything. Never thought to just switch the pump out. Saved me having to tip it back - risky!
Kids are so lucky now... everything can be recorded with our phones and cameras are actually worth using, as opposed to even 15+ years ago. I was class of 06 which wasn't long ago but still when we want to reminisce something we just have to concentrate real hard lol. She's gonna love looking at these one day.
Have almost an identical washer. The drain filter was disgusting! As a newer homeowner, I had no idea until this video. Runs like new! Thank you for this amazing video!
Thank you so much. We found that is was just the filter was super clogged. Don't know if I would have the courage to do it without your video! You saved us so much money.
We have a GE front loading washer that isn't draining. This video helped motivate! Going for a coffee then repair time!!! Plus your daughter was awesome!!!!
Thanks. My wife thinks I'm a stud for fixing the washer. I showed her your video and now she wants to know if you can come over and fix a few other things around the house. lol. Thanks for taking the time for putting this together!
I used to have this model, and in their infinite wisdom, Whirlpool changed the access for the pump/filter to the rear panel in the later models. What used to take 5 minutes now is a more labor intensive job.
My man!!!! This help drastically!! You should see all the stuff that has collected in here... Tongue depress (wood stick) and so much more!! Will let you know if this filter issue was the only item.
Thank You! My luck was better as my filter was plugged with over 15 years of stuff but now I can save this video for when the pump goes out because it had to work so hard for so long.
Thank you so much!!!! This was so educational, and it's absolutely adorable that you included your daughter in it - she is the cutest! Would have loved to see the washing machine draining properly at the end though haha.
A very fine video. I just opened mine up, removed a clog of $3.50 in coin and cloth scraps from the strainer and it's running good as new. Thanks, friend!
Awesome video and you have the cutest daughter ever!. Embarrassed to say that I'm a mechanic that didn't have time to do this so I gave the green light for my girlfriend to buy a new set of machines 2 days ago....did this this morning because the old machines are still here and now I feel like the biggest idiot ever just cause I didn't want to deal with it. Like I said great video...thank you so much.
The repair guy said it would cost me $400. To replace my water pump and the door lock. After watching ur video and another one on the door lock replacement I bought parts from amazon, did the work myself, it took about an hour (with no previous experience) and washed 3 loads of clothes...$40.!!! Thank you. Thank you. Thank you. I am a 74 year old woman living on SocSec. This means more than you will ever know
K Wade, I just moved & for the first time in ages I have a washer/dryer and it's a front loader, what!? I just turned 72 yrs old and learning about the appliances, oh add a refrigerator that makes ice and makes ice ....stop! ; ) I gave my age also because yeah some things are just plain new and all digital and that takes a back seat to your being independent & fixing the problem! I have a different problem, so,I'm off to find another video, kudos to you!! 🏆
Honestly, this sentiment is everything. As a young woman I appreciate it the same too. Thank you
$$$ Saver!!! Very helpful!!
I'm happy and proud of you for trying on your own. It is easier than most people think. Good job both of you.
5 years later this video is still empowering people to try stuff themselves. thanks again!
What an amazing gift you are giving your daughters! I was my father's assistant with all home repairs. Not only have I saved many thousands of dollars, learning that I could do these things myself made me more confident in other areas of my life.
I love how you take about confidence else where as well
I couldn't agree more. This little girl is going to grow up knowing things as second nature. It's a valuable skill, not only measured in dollars and cents. I was shocked when, in our mid-20s, my sister told me she didn't know how to do any mechanical repairs like changing a tire. It's a terrible and avoidable deficiency.
As the daughter who sat by her dad learning I am so glad your daughter will have these videos to look back on. I sure wish I did. (And thanks for helping me out.)
NO disrespect to my own dad, who did TONS for my sister and me, but when he would fix things, I wish he would have shown us how to do it! Because when I turned 18 and moved out, I was fairly incompetent lolol so now, when I need things fixed, either I google them or he’ll come over and he’ll show me.
Great video, weird to think the girl here is like 14/15! 😅
Thank you so very much!!! I'm an old daughter, (in my 50's, lol), and for the first time I am living on my own without a man to fix things for me. You have saved me $. Luckily I have tools. It was fun to learn how to fix a problem and to learn something new. You would not believe what was in the filter. 4 bobby pins, a 1 1/2 inch screw, a paper clip, a shredded $20 bill, panty liner, ear bud, hair and gunk and an 8"×3"piece of heavy fabric with a pink buttom sewed on!!! How did my poor washing machine work this long?!?🤯
I appreciate how clear and simple to follow you made this video. I am following you now because I want to learn all that you have to teach your lovely daughters. Great job!!!
***iMPORTANT NOTE*** I watched this video and ordered the part, but later discovered the pump was not the reason the tub was filling with water, it was a defective inlet valve! There is a SUPER EASY way to find out if the Inlet Valve is leaking that requires NO TOOLS :) If your washer is off and has not been used for several hours or days and the tub continues to fill with water slowly, here is an easy way to check if it inlet valve is the real culprit: The defective inlet valve will leak and you will be able to see a slow steady drip at the door outlet valve. This causes the tub to fill. To check, just open the door and see the outlet valve on the left side half way up. If it remains dry with no drips with power off.......then your inlet valve is good. If it is dripping.......the inlet is defective. :)
I just wanted to share my findings so others can double check the inlet valve and save yourself the trouble of ordering the wrong part.
GOOD TIP!!!
Holy Moly! Thank you! We were ready to shop for a new duet stackable because our washing machine was not draining. Last ditch effort, we watched this video. BINGO! We were not aware that we were able to access that catcher. The Manuel makes no mention of it. I wish I could attach a picture. We found Coins, Bobbi pins, chains and a huge clump of lint. You just saved us close to $2,000! Our machines are about 10 years old and just thought, their time was up. The machine is working beautifully! BTW, We love your helper too! Good job! Girl Power!!!!
Thank you Barbara and I’m so happy the video was useful for you!
I just had a simliar experience. 10 year old machines. I wanted to hire but could not get any place to return a call so dove in. It took 4 hours, multiple runs to borrow tools and buy a couple things and I experienced the most foul-smelling black water I have known (stuffed with guitar pics, hair, and congealed I don't know what) but 'tis all better, now!
Not only was this video very informative but it also shows you what a real dad is like. You my friend are an ICON!
Your daughter is the champ here. There is nothing like moral support❤
Thank you for the video, but mostly for your daughter's take on how to fix it. She's precious! Made me smile out loud.
Your daughter will be so grateful later for teaching.
Thank you for the education. Someday I will be handy!
Thanks for the video. Very helpful. Also kudos for teaching your daughter how to be self-sufficient in the future.
Love this video. As a single mother of three kids. I am thankful every day for the skills that I learned (and continue to learn) from my dad. Like you said it’s so nice to be able to do it yourself and not have to bring some rando into your home doing skills that just take some time and patience. Thanks to you - my family will have clean clothes again lol. Great video
LOVE that you involve your kids! I remember helping my dad at that age and because of it I'm the type to tackle things myself now! She's learning such great life skills
Good to see there's still a few real Dads out there.
Thank you!!
i fixed the pump, the trap was clogged , and their was an elastic band jamming the impeller , i got it fixed and machine now drains but after i fixed the pump not the machine won't work i get 6 binks and then 1 blink , the machine won't go into wash now ,
i think it is an error for insufficient water pressure but i am not sure
@@anthonyrossetti7509 Seems like I read somewhere that a faulty oump pulling too much amperage can cause the lidlock assembly with wax motors to go bad. Not sure if yours has the wax motor door lock assembly. Not even sure where I read that.
If yor washer still has the booklet in it, it should tell you the code that is flashing.
@@rickeykeeton4770 thanks but I fixed it , turns out that that it was because I hadn't put the bottom panel back on yet
There is a little spring switch that the panel needs to hold in
Also for models with no display you can still get diagnostic mode
I forget now but I think you just press any 3 buttons besides power 3 times is a series like 123 123. 123 after you power cycle the machine
Then it is in diagnostic mode and the lights will flash and the 1button you pressed in the series is the 1button ,the second is the 2 button 3rd is the 3 button
Then you press or hold one of them I forgot which one now and it will clear all the error codes from the computer
After I found the right chart of error codes for my machine I was able to look up the code. It said it could be one of like 10 different things but when I read about the switch I knew that that was probably the thing causing it ,I screwed the panel back on , and cleared the codes and then it worked
@@anthonyrossetti7509 Some of these have somewhat confusing diagnostic systems to remember
I love this video and how he's teaching his daughter. Great job dad 👍🏽
Dude! your video helped me fix the same problem on my Whirlpool Washer. We tried cleaning the filter portion first (it was partially clogged), that didn't work. So we ordered the new pump from Amazon and boom, it's fixed! It was almost painless until my wife starting a cleaning project while we had the machines pulled from the wall-LOL. thanks a bunch for the video
HA! Awesome John, I'M glad it was helpful!!
Thanks so much for this tutorial. I can’t believe I actually fixed my washing machine by myself. it was a good step-by-step process and I appreciate you posting it. I hope all is well with you and your daughter who knows how to use that shop vac! I wish my father had taught me some things.
Great video, your daughter was really cute and smart. I just want to really say that what you are giving your daughter is confidence and self esteem but most importantly she will have the best memories of her time spent with you! Also, the way you handled her initial reluctance with the shop vac hose was perfect and your patience with her makes you the Super Dad!!!
First time doing this but this made it so much easier I don't think we've emptied our filter in years! Coins, hair ties, and a tweezer lol. Great video.
Not only the Father of the year,, Saved me a few hours and some headaches.. Also renewed my faith in FAMILY and fatherhood... Your daughter is the luckiest lil girl in the USA!! YOU ROCK!!!!!
Phenomenal video. From the description of the problem, to visuals of how to start fixing it, recorded while you were ordering the parts. Absolutely PERFECT video. If everyone made videos like you do, we would be on Mars right now. Well done!
Thank you! I’m a mom of 8, and you saved me a lot of money. (I also found over $2.00 in change.) 😁
Cleaned the drain, pump still not draining the water, so I ordered a replacement pump. Will install it tomorrow when it arrives via Amazon. Great video!
Your video is simple and precise, your assistant, absolutely priceless. You may not realize it right now but some day in the distant future your daughter is going to be teaching your grandchild the same lessons instilling in them the same knowledge and skills. Here's hoping you'll be there to enjoy the passing of the torch.
Your daughter is so adorable and she seems like she knows what you are saying so she is way ahead of the game. As Nancy said in the comments I also was my father's helper and it's amazing how my brain works with mechanical stuff. As it turns out,, I am handy around the house point being so will your daughter. What a tremendous advantage for her. About my machine, I'm going to give it a go and see what happens. The problem is not a clogged drain area so it has to be the pump mechanism itself. I'll let you know how it goes. Thanks for the easy to follow video. If I had someone come here it's a least $100.00 to come and check it out and then an extremely overpriced part as well. So, needless to say, I am very happy about this video and I'm kind of excited to see if this solves the problem.
Thank you for this video. You made a mysterious task approachable and solvable. (Who thought that $1.17 in change and part of a pillowcase could make their way into the filter?) And I second Nancy's comment that including your daughter in this video was a great gift to her (and great entertainment for us).
We have the same washer so I watched your video and found fabric jammed in the pump next to the coin catcher. Thanks, it really helped in solving our problem.
Thank you so much for taking the time to make this video! In nine years of owning our washing machine, we had never emptied our filter and it was SO NEEDED! Crossing my fingers that it will drain now... but if it doesn't, I now know how to replace the pump! THANK YOU THANK YOU THANK YOU! **UPDATING 3/23 to say that the pump was the problem! The machine is working great now! THANK YOU again!!**
Heck yes! Thank you so much for this video! With the hubby on a fishing trip and constant F02 errors I was about at my wits end. I knew his solution would be "buy a new one" but I didn't want the expense. We have two labs and a cat in the house, SO a stopped up filter was my problem. All said and done, i now have a draining washer, a chihuahua worth of pet hair, AND I made $4.13 in about 5 minutes. ( Thank that precious babygirl for the extra tips.) 😊
That’s awesome ! Great job Jennifer and thank you !!!
May 9/23 - This isn't the exact same as my washer, although I have a Whirlpool Duet (maybe newer model). I watched about 4 different videos and, by far, this was the easiest to follow. Some of the others said to turn the machine on it's back, a bit too hard for 110lb female. So I took the back off. The coin catcher/filter was a bit more difficult to access but finally managed it, drained the last of the water and found........a Color Catcher caught in it. Haven't put it all back together yet, but hopefully that is problem solved and no need to replace the pump. I wasn't expecting much with a 6 year old post but I'm glad to say that watching it paid off big-time for me. Great, clear video and easy to follow instructions. Can't thank you enough. Love the added touches from your lovely daughter. Word of caution for people who use Color Catchersin front-loaders. I've been using them for years and first time with a problem.
A BIG THANKS! Ours was sold by Sears but under the name plate its all Whirlpool. The door would not open due to the plugged filter. Saved us hundreds. Loved seeing your daughter.
Thank you so much!!! I was able to do this in 20 minutes! I had no idea there was a catch before the pump and it was completely full of hairtyes (and screws?!)! Works perfectly and I am able to wash at home again after several months. You are a hero sir! Thank you. ❤️🤗
Thanks for your videos! It's always nice to see that there are people in the world who still like to fix things on their own and teach others to do so!
Bonus Tip: If you think the drain line might be plugged somewhere, save yourself some time and check ALL of the spots where it may plug before putting everything back together.
Bonus Bonus Tip: If the discharge of the pump isn't blocked, check the entirety of the suction line, including the lint trap, the ball valve on the outlet of the exterior washer drum, AND the wash drum outlet itself. After 3 days of trying to diagnose my washer's inability to drain, I found some socks somehow stuck between the interior and exterior drums, plugging up the whole works. Have no idea how they got there, but there they were.
Thank you! Removed thirty cents, three guitar picks, some cat fur, a pocket comb, and now it works.
God bless you Scott, those are some of the best times of your and your daughters' lives...My girls are young ladies now and they have that DYI attitude. You are one lucky man.
Thank you Dennis!
Thanks for the great video. Fixed my problem last night which I could never have done without your instructions. And I never do this kind of stuff! One thing I did was to start using the wet vacuum about a quarter of the way into the repair, based on your slight comment. There was a lot of water in the machine and it was taking forever using the rags to soak it up as it drained. I put the wet vacuum nozzle next to the drain and sucked most of the water in as it poured out. Key was to open the cover ever so slightly and putting the nozzle right where it was pouring out and it worked like a charm. The wet vac. sucked in most of the water. Sped up the process and less mess. Can't thank you enough.
Much appreciated.
Watch your video and did the work myself.My drain plug was full, cleaned it and now working great . Thank you.
Thank you for posting and enabling me to repair my washer. It was great seeing a Dad involving his daughter in the repair and preparing her to know how to fix things herself when she grows up!
You are a sweet daddy you are teaching your daughter how to be confident to repair things how to never give up and how to be safe and you are explaining things to her you are so cool! Wow...what a daddy!
One of my wife's hair ties and two pennies. Mine was just clogged. Thank you so much for your video! Very cool.
Thank you so much!
We had this exact problem with this exact washer and I googled on a whim thinking I might find some generic info about how to make a fix and came across your video! It was easy to follow and I was able to fix the issue by myself! Our problem ended up being just the filter, which was so clogged up but very easy to clean out in the end. However, I am now also confident that I could replace the drain pump if necessary after watching your video!
I also want to say that we've had TWO repair people come out to check our machine and neither addressed the filter - it seems like that would have been step one in a draining problem. It is surely proof to your point that you never know who you are getting when you bring someone into your home!
Our washer is working great now and I appreciate this video so much!
Had a full filter and got the code for the drain motor. Cleaned it up and works like new. Thanks for your video and love the addition of a family member to help out. She will remember this forever if the video will be on YT for that long too.
Thank you so much for this video! I used it tonight to unclog the filter. This undoubtedly saved me money and at least a weeks worth of a family of six’s laundry! I can’t thank you enough!!!!
Can’t say enough how grateful I am that you made this video! I think I’ve been watching the same fix with other video but for me, as a woman, you made very clear and understandable. I am having the same issue and I just don’t have the money right now to call anyone. Thank you and the Lord bless you!
You're welcome!
Thank you Dad, and thank you lovely daughter! You just saved me a couple of hundred bucks - I was able to unclog the drain - full of: hairpins, change, and a shoulder pad! That's why our duet "sometimes" overflowed with water. This was a fast, and easy repair. No creepy guy had to come to the house and unstack my duet and dryer. Thanks again!
3yrs later and you video still helping people. Awesome and thanks to you and your daughter for sharing.
Thank you so much! I had to manually drain the washer drum, then disassemble the front load lower panel, open the filter/pump, unclog all kind of stuff 'eww', clean it and reassemble it. Thank you and little Ms. Girl power for all your Guidance. 😊😊😊
As a 70 year old woman, growing up in a household with 8 kids and a dad who always reminded us that "money doesn't grow on trees" I found your video extremely helpful. We were getting error codes on our washer and it would just stop before the load was done. My husband would rather call a repairman than look at it himself. I watched the video and in less than 10 min had the cover off and knob unscrewed, it did let out quite a bit of water even though there was none visible in the drum. I will say it smelled awful and the filter was disgustingly dirty and clogged. This is obviously the answer to our washer problem. Thank you again for your step by step detailed video.
I cleaned the white drain pump, but still get the error code. This video is so helpful. Now I’m going to try to replace the pump also. Thank you Scott.
Thank you so much! I had socks and all kind of stuff in mine and it was easy thanks to your video to determine the cause of the problem. I'm a single parent and Lord knows how much money you helped me save. 🙂
Thank you, again. I’ve never considered myself much of a “handy man” but as a father it’s my responsibility to take care of stuff like this and this video helped me fix my pos “high efficiency” washer. Much love, brother.
Just had the pump go out on me after 15 years of use. Watched your video, ordered the part and in no time fixed my issue completely! Saved me a time of money, only spend $25 on Amazon prime and a little bit of time! Thanks!!
OMG IT WORKED!!!!! I've never worked on an appliance a day in my life. I can barely hang shelves, BUT I DID THIS!!! THANK YOU!!!
you should see the 1st set of instructions that came up and how dangerous what they told me to do were! thank goodness for you guys!! not only fixed it, for free, and for the cuteness maximus!!
I may actually try this myself. I'm tured of my washer taking forever to drain and spin. Your little helper is priceless.
This is so sweet AND informative. I used to help my dad with carburetor repair on the kitchen table, much to my mom's chagrin! As the daughter of a do-it-yourselfer, these lessons are priceless.
i just fixed my washer with the help of you and your lovely assistant. fortunately it was just super clogged and i didnt have to spend any money. thank you so much for this video 😄
Thank you so much!! Thanks to your video I was able to order my part and repair my own washer and saved a ton of money!! As a mom with kids I appreciate this and you so much!!!!!!
You’re welcome Kristy!
Our washer stopped draining and spinning. Fortunately I happened on your video. THANK you, THANK you!!! You save us probably $200 - $250 by posting this video. By following your video my husband was able to open the washer and found a sock in the drain. YEAH!!!! My washer is up and running now.
I received codes Sud and F21. First I cleaned the filter. But this did not work. The water did not drain upon testing. I was just about to call a technician.
Then I decided to take the motor out. Upon removal and looking inside I saw a rubber band stuck, spun around the blades. With great difficulty and some homemade tools and the flashlight of my phone, I was able to remove the rubber band. Praying, I installed back the pump. This worked and I was ecstatic. Worked on it since Wednesday. Just finished.
I'm really glad I watch this. I opened up this drain and the reason why my washing machine was doing the F21 and the suds error was I had a hair band in my little filter drain area. Took the Hair Band out no more error code. Probably saved a single gal at least a hundred and fifty bucks. Took me 10 minutes to take three little screws out, unscrew this filter area, dump out the gross water and hair bands. Washing machine running like a top. Thank you so much for the video it gave me great confidence.
Hi Scott, my washing machine wasn't working and ends up the pump was completely clogged with birthday candles lol. I grabbed the tool box as soon as I saw this and WOOSH. I fixed my washer right now and it's working great. Thank you!
I hope this comment finds you well.
Very informative video. My hats off to you for including your children in the process.
The best thing you could ever spend on your children, is time. 🙏🏼🇺🇸
what an awesome dad you are to work with your precious daughter... A gift that will be sooooo useful as she becomes an adult... Excellent video... I'm off to the washer!!
Just wanted to say thanks. I was lucky that my "no drain" problem was simply a severely clogged coin trap/filter which you clearly showed near the start of your diagnosis. After about 30 minutes of cleanup and removing a small child's sock, some change and what appears to be a lactating/nursing pad from the filter, we're back in business. Happy Wife = Happy Life!! :)😁🥰😁
I have the front off my washer, the filter soaking in the sink and now I’m itching to see if I need a new pump!! Awesome video. Thank you so much for doing this - and going through the order part too. 🎉
These guys on utube such as this has saved me money multiple times. My grandson has fixed this issue of clogged drains for the second time with their instructions it is becoming second nature to him. Great, easy instructions wish I could do it myself but floors and I don't go very well together anymore otherwise I know I could do it with such instructions.
Denise I really appreciate you taking the time to leave such a nice compliment and I'm pleased to hear you have a helpful Grandson!!
You just saved me approx 250$ in getting a guy out 🎉🎉
Under 40 minutes and I am back doing laundry. Seriously you're the GOAT
THANK YOU for sharing this - I feel like I need to send you a cookie bouquet or something! Thankfully I had everything I needed, and your video saved me not only my home warranty co-payment but about a week of laundry backing up. One lunch break later (working from home is great!) and my washer is working again.
Omg, my clean out trap was packed full of stuff. So much it backed up into the drain hose for the washer drum! Hanks so much for the help……. I had an very helpful assistant as well, granddaughter!
Thank you Scott , I was about to get to store to buy new washer. I watched your video and when I pulled out filter it was packed with gunk! Just finished washer is happy ! Also great job you and your side kick!
Hello I wanted to send a thank you. I did what you said. I called the parts store with the serial # and they wanted 160.00 for the part. They also gave me the part number and I purchased it on Amazon for 30.00. Our drain pump was original and didn’t look exactly like the replacement, no screws, so we had to pull the machine out, lay it on the side to take it off the pedestal. Once they were separated, we were able to unattach the the whole pump from underneath the bottom of the washer and replace with the new part . It took us a lot longer, but we got it all back together and I am washing as I type. Thank you.
Thank you for the video. Was able to unclog that drain and retrieve some lost baby socks. Love your helper. This saved me from calling someone out to fix it.
Thank you sooo much for this video!!!! I was thinking we needed a new washer, but after watching, only about $50 for the part (with shipping), and about 30 minutes of work, it's like brand new! I get intimidated trying to "fix machines", and your video outlined the steps so nicely. I have 2 daughters, and hope to instill confidence, as you are doing. God Bless you and your beautiful Family!!!!❤❤❤❤
Thank you!!! Im new to home ownership and your video saved me from even making a call to a mechanic.
I know this was posted a million years ago, but I just wanted to say this video helped me fix my mom’s washer and saved her a ton of grief. So thank you so much for taking the time to post this!
Thank you thank you thank you. You saved the day for me. Your girls will be amazed one day at all the things their amazing dad can do!
Thank you Keirsty!!
I am a handy dandy woman today because my dad did what you do! Great job, daddy! God Bless You!
Love you guys.. thank you for the video. Your daughter's have a wonderful Father. I hope they appreciate you!! ❤
Thank you for the amazing message !!
Thanks for making the video. We have the same machine and it stopped draining. Followed your video and fixed the machine in less than 30 minutes - clogged drain filter. Saved $100's of dollars. Thank you
Great video! It was very helpful for me to troubleshoot my issue. I actually checked my trap, came out clean. Then I checked the drain pump, it tested fine around 160 ohms and was able to run when connected. So I checked the boot and found a little bit of hair/lint caught up near the ball. Nothing seem to fix the issue. In a last ditch effort, I purchased a new drain pump from Amazon for $25, and it works!!!
Nice work Jeremy!
Scott does a great job illustrating and explaining drain problems with a Whirlpool Duet clothes washer. His illustrations worked for me and saved me time, frustration, and $150.00 to $200.00. in repair person costs. I'm not mechanically inclined: but, I fixed my washer following Scott's instructions. Scott's instructions and illustrations were easy and effective. Thanks Scott and your young daughter is hilarious!!!
Mr. Marquez, Thank you for the great compliment and I appreciate you taking the time to leave the comment. I'm glad it helped you out!
Thankyou to you & your sweet daughter for helping me fix the problem of a clogged filter!.....
OMG!!! This is the BEST DYI video every! It reminds me of helping my dad fix things when I was a little girl. Way to go dad!
Thank you Kim !! Such a great comment!
Thanks! I have the same problem, and was thinking of replacing the pump and the filter and everything. Never thought to just switch the pump out. Saved me having to tip it back - risky!
My 17yr old Duet washer had a blocked debris trap which was easy to clear after watching your video. Thanks a lot!
Kids are so lucky now... everything can be recorded with our phones and cameras are actually worth using, as opposed to even 15+ years ago. I was class of 06 which wasn't long ago but still when we want to reminisce something we just have to concentrate real hard lol. She's gonna love looking at these one day.
Have almost an identical washer. The drain filter was disgusting! As a newer homeowner, I had no idea until this video. Runs like new! Thank you for this amazing video!
that great to hear! thank you for the kind comment Scott
Thank you so much. We found that is was just the filter was super clogged. Don't know if I would have the courage to do it without your video! You saved us so much money.
We have a GE front loading washer that isn't draining. This video helped motivate! Going for a coffee then repair time!!! Plus your daughter was awesome!!!!
Thank you Cecilia!
Thanks. My wife thinks I'm a stud for fixing the washer. I showed her your video and now she wants to know if you can come over and fix a few other things around the house. lol. Thanks for taking the time for putting this together!
I used to have this model, and in their infinite wisdom, Whirlpool changed the access for the pump/filter to the rear panel in the later models. What used to take 5 minutes now is a more labor intensive job.
You're not only a gr8 handyman but a wonderful parent !!! THANKS FOR SHARING!!
My man!!!! This help drastically!! You should see all the stuff that has collected in here... Tongue depress (wood stick) and so much more!! Will let you know if this filter issue was the only item.
Thank You! My luck was better as my filter was plugged with over 15 years of stuff but now I can save this video for when the pump goes out because it had to work so hard for so long.
Teaching them while they are still so young, especially daughters is the best!!
Thank you so much!!!! This was so educational, and it's absolutely adorable that you included your daughter in it - she is the cutest! Would have loved to see the washing machine draining properly at the end though haha.
A very fine video. I just opened mine up, removed a clog of $3.50 in coin and cloth scraps from the strainer and it's running good as new. Thanks, friend!
Awesome video and you have the cutest daughter ever!. Embarrassed to say that I'm a mechanic that didn't have time to do this so I gave the green light for my girlfriend to buy a new set of machines 2 days ago....did this this morning because the old machines are still here and now I feel like the biggest idiot ever just cause I didn't want to deal with it.
Like I said great video...thank you so much.