Improve Your Work Environment with These Easy Tricks! - Double Interview From the TMSA Event in NOLA

In this special episode of the Trucking for Millennials podcast, we dive into the vibrant atmosphere of the Transportation Marketing and Sales Association event in New Orleans, Louisiana.
Our first guest, Jim Kenny, a seasoned expert in non-asset-based sales, shares invaluable insights into the vital behaviors of sales professionals. Jim breaks down the sales process into six essential blocks: pre-call planning, sales call opening, needs assessment, solution development, closing, and follow-up. He emphasizes the importance of differentiation, discovery, and asking needs-based questions to build meaningful connections with customers and carriers. Jim also highlights the challenges of post-COVID sales environments and the necessity of specific, targeted communication to increase engagement and response rates.
In the second half of the episode, we shift gears to a heartwarming conversation with Christian, Joe, and Rachael from Mohawk Global, a family-owned 3PL company. They share their unique experiences working in a family business and the core values that drive their organization: care, enrich, and deliver. The discussion delves into their compassionate leadership style, the no-layoff policy, and the various initiatives they have in place to support their employees and communities. From a charitable fund to community gardens, Mohawk Global exemplifies how leading with love and transparency can create a thriving, supportive work environment.
00:00:00 - Introduction to TMSA Conference in NOLA
00:05:30 - Discussion on Vital Behaviors of Sales Professionals
00:14:32 - Leading with Love and Compassionate Leadership
00:22:41 - Transparency and Operationalizing Values
00:36:02 - Mohawk Global's Unique Approach to Transparency and Trust
00:43:49 - Emphasis on Work-Life Balance and Family Values
Trucking For Millennials podcast exists to connect you with the future of freight happening now. We connect with truck drivers, freight brokers, CEO’s, journalists, and other logistics industry professionals to improve how we deliver world-class freight solutions to our shipping partners and give you access and insight into one of America's most exciting industries.
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