Big Name Shop Takes Driver For $25,000 With Botched Hood Repair... Don't Let This Happen To You

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  • čas přidán 30. 11. 2023
  • This Peterbilt 389 Glider got in a fender bender this past summer. Now it's back from a so called "Professional Shop". The shop is a big name in trucking with locations all over the United States. In this video I go over the mistakes that were made on this outrageous $25,000 job. And after watching this video you'll see why companies like this shop are sitting on such large fortunes. Let this be a reminder to be careful doing business out there and don't let it happen to you.

Komentáře • 84

  • @bigwhitey3073
    @bigwhitey3073 Před 6 měsíci +4

    Maaco would have done better , lol. I would be raising hell with somebody.

    • @nedstephens
      @nedstephens  Před 6 měsíci

      That says it all right there. Hahaha.

  • @skin2117
    @skin2117 Před 6 měsíci +6

    What the hell are you scared of? Name the shop. You are telling the truth so the repair shop doesn't have a leg to stand on

  • @michaelgreen4838
    @michaelgreen4838 Před 6 měsíci +2

    You are right in so many ways!

  • @fighter4christ7
    @fighter4christ7 Před 7 měsíci +2

    I really hope you get back to them about this. Hopefully you can get them to fix their mistakes without too big a fight.
    It will be a fight…

    • @nedstephens
      @nedstephens  Před 6 měsíci

      You darn right, for sure. But we got to fight the good fight, right?

    • @fighter4christ7
      @fighter4christ7 Před 6 měsíci

      @@nedstephens
      Absolutely!

  • @j-dreethesteeringwheelhold2930
    @j-dreethesteeringwheelhold2930 Před 6 měsíci +2

    Rush peterbilt i know they took me to town, 35,000 later. It will never be perfect after a body work

    • @nedstephens
      @nedstephens  Před 6 měsíci

      Wow that’s painful. But I certainly empathize.

  • @dannyhale2004
    @dannyhale2004 Před 6 měsíci +2

    You are right , That is a top of the line Pete , I would have to see them in Court for that butcher job Brother !!

    • @nedstephens
      @nedstephens  Před 6 měsíci +2

      Most of all I hope others don’t make same mistake 🙏

  • @musiccitytransport
    @musiccitytransport Před 6 měsíci +1

    Brother, same thing happened to me. Got it back and the hood on my W9 didn’t even line up. Still have issues

    • @nedstephens
      @nedstephens  Před 6 měsíci +1

      Perplexing ain't it brother! Hope you get yours worked out though.

  • @martydonahue6695
    @martydonahue6695 Před 7 měsíci +2

    Im a Retired driver. Cant believe you paid them for that kind of job. I would of got a Lawyer.

    • @nedstephens
      @nedstephens  Před 7 měsíci +1

      I feel ya. But not my truck. Old school guy like yourself wouldn’t take that kind of bull from a shop. I just try to stop the ones of today from lining up for this. 👍

  • @alexghche7855
    @alexghche7855 Před 7 měsíci

    I think it’s make sense. Pete parts are extremely expensive my truck frontside fender and head light damaged by accident. Dealership charged insurance $little over $13000

  • @brandoncherry1651
    @brandoncherry1651 Před 6 měsíci +1

    I'm guessing rush peterbilt one in texarkana does work just like that lazy I can't say for other pete dealers

    • @nedstephens
      @nedstephens  Před 6 měsíci +1

      Big Money and pathetic techs are the worst combinations.

  • @shawnrice7179
    @shawnrice7179 Před 6 měsíci

    to flatten the bumper straighter take the passenger bolts out and put a 1/4 plate of steel behind it.. (shim it out flush)

    • @nedstephens
      @nedstephens  Před 5 měsíci

      That’s a good idea. I’ll have to remember that for other projects I run into. 🤙

  • @grantmarut7488
    @grantmarut7488 Před 7 měsíci +1

    I always pull my pete in the spot never back maybe should have got new hood

    • @nedstephens
      @nedstephens  Před 7 měsíci

      Very smart. Believe me you want to avoid this stuff.

  • @pvp64
    @pvp64 Před 6 měsíci +1

    You def got ripped dude.

  • @silvervisage5096
    @silvervisage5096 Před 6 měsíci +1

    It must be this way all over the world not just where i live. Absolutely no respect to the owner or the car. They just rip everything off and put it back with duct tape. And it's sad they do this with other parts too which influence the safety of the car. This is the world we live in...

    • @nedstephens
      @nedstephens  Před 6 měsíci +1

      Absolutely. Gotta be on the constant lookout because these bills can run a guy out of business quick.

  • @joehelbok8184
    @joehelbok8184 Před 7 měsíci +1

    It looked better with the headlights you put on it

    • @nedstephens
      @nedstephens  Před 7 měsíci

      You know what, I liked those too. Alot cheaper as well.

  • @Nowhere788
    @Nowhere788 Před 6 měsíci +1

    Ya pay for this and they give ya that.!!! No class there budd…

  • @tekman196
    @tekman196 Před 7 měsíci +2

    Did you call them and give them an opportunity to fix all of your concerns?

    • @nedstephens
      @nedstephens  Před 7 měsíci +1

      Absolutely. It’s a back and forth.

  • @just_observing1
    @just_observing1 Před 6 měsíci

    Thats some of the reason insurance rates are higher. At same time, owner of truck could be getting a cash settlement and we know how it works, dont we old school

    • @nedstephens
      @nedstephens  Před 6 měsíci

      You're exactly right. So we pay on the crappy repair, and then pay month after month on outrageous rates!

  • @marioharris3752
    @marioharris3752 Před 6 měsíci

    Who is the shop?

  • @bobbybaldwin3197
    @bobbybaldwin3197 Před 6 měsíci

    Unbelievable i would be ticked to

  • @kevinvoyer5053
    @kevinvoyer5053 Před 6 měsíci

    You did look it over before signing off?

    • @nedstephens
      @nedstephens  Před 6 měsíci

      Wasn’t mine. But the guy sure did sign off even after pointing out the problems 😡

  • @Smartass523
    @Smartass523 Před 6 měsíci

    After all this BS you don’t tell us who ??? Glad you care about the rest of us truckers , what a J O !!!!!

    • @nedstephens
      @nedstephens  Před 6 měsíci

      I care deeply. Just have more plans for something bigger in the future.

    • @Smartass523
      @Smartass523 Před 6 měsíci

      @@nedstephens
      Your plans won’t help anybody that’s Getn work done now our in the near future sir just facts dont get offended

  • @HerionDealer
    @HerionDealer Před 6 měsíci

    A progressive driver backed into my 06 Scion in great shape. They say the damage totaled car then didn't total car and paid 2000 for a quarter panel and door making car totaled where car was in good condition was worth the 5000 the estimate allows for a good condition Scion so I get the 2000 isn't right is it where ited be 6000 to replace the quarter panel

  • @mattris101
    @mattris101 Před 7 měsíci +2

    I hope you didn't sign off on that shitty workmanship! Not for that kind of Money!!

    • @nedstephens
      @nedstephens  Před 7 měsíci +1

      You’re right on. I would never sign off on that. But unfortunately people don’t even look stuff over when they pick it up. 🤷‍♂️

    • @mattris101
      @mattris101 Před 7 měsíci +1

      @@nedstephens I have no faith in big name or franchised anything when it comes to auto repair. Word of mouth is more honest.

    • @scottycollins1829
      @scottycollins1829 Před 7 měsíci +1

      The other HEADLITES look MUCH BETTER
      than those ALIEN 389 HEADLITES!!!!

  • @layheavyfatboy1186
    @layheavyfatboy1186 Před 7 měsíci +1

    Why wouldn't you go through a deep observation before paying that kind of money out. Jezz

    • @nedstephens
      @nedstephens  Před 7 měsíci

      Right on. Hope I can convey the need for that in this video.

  • @babalui66
    @babalui66 Před 6 měsíci

    Why even air this if you are protecting the of the "Professional Shop" who did this?

  • @jefferybeining-oy2eu
    @jefferybeining-oy2eu Před 6 měsíci +1

    Don't sign off on it

    • @nedstephens
      @nedstephens  Před 6 měsíci

      Yeah I know it’s ridiculous. Thanks.

  • @jace1911
    @jace1911 Před 7 měsíci

    Maybe they Rush the job???

  • @joehelbok8184
    @joehelbok8184 Před 7 měsíci

    25000 I would have made him redo it

  • @brianhoppenrath8379
    @brianhoppenrath8379 Před 7 měsíci +1

    You drive a Pete and your used to overspending for your needs.

    • @nedstephens
      @nedstephens  Před 7 měsíci

      You ain’t lying!

    • @dino9395
      @dino9395 Před 7 měsíci

      If you think Pete is bad...Try an international!

  • @movingearth3726
    @movingearth3726 Před 6 měsíci

    You should not have accepted that repair

    • @nedstephens
      @nedstephens  Před 5 měsíci

      I know. It’s terrible for sure.

  • @boaa588
    @boaa588 Před 7 měsíci +11

    I gave you a thumbs down because you didn't give the name of the shop.

    • @nedstephens
      @nedstephens  Před 7 měsíci +3

      I probably deserve that.

    • @johnhelems721
      @johnhelems721 Před 7 měsíci +8

      You need to name the shop so we don’t go there

    • @Bee-bc9bf
      @Bee-bc9bf Před 6 měsíci +1

      Take it back !!

    • @PsychobabbleRapp
      @PsychobabbleRapp Před 6 měsíci +2

      His insurance company can reopen the claim , I suggest he has them do that

    • @ghostbuilder3187
      @ghostbuilder3187 Před 6 měsíci

      Thumbs down here for same reason

  • @kfelix2934
    @kfelix2934 Před 7 měsíci

    I can't believe anybody would pay 25k for a "hood" repair. What's wrong with you? A new hood is 7-8k a used one is 4-6k and some paint , I don't know maybe 700 dollars that repair should been maybe 10-12k or less if you include labor. And much less if you had DIY. You would probably gotten a better outcome.

    • @nedstephens
      @nedstephens  Před 7 měsíci

      Yeah I can’t believe it either. Not my truck but I handled a lot of stuff on it. I’ll tell ya this, the original estimate came to over $30k. Wild! Tried to do similar as you say, but guys want easy. Don’t want to spend time getting parts and such. Then they get taken to the cleaners. I like your style!

  • @truckinfam2207
    @truckinfam2207 Před 6 měsíci

    Grow a pair

  • @mikehiggins5233
    @mikehiggins5233 Před 7 měsíci +2

    😂 it's all a big rip off 🤘👍

  • @TheDecco75
    @TheDecco75 Před 6 měsíci

    U need to share the name of the shop dude, so no one would learn the lesson on the hard way too !!!!!

    • @nedstephens
      @nedstephens  Před 6 měsíci

      I can empathize with that. But this type of stuff won’t happen if people really take the time to find the right shop and then hold them accountable when it goes wrong. Like I said in the video it’s a jungle out there. Plus I Got something planned for this shop in the future. Don’t want to ruin it.