How to Fix PC Shutting Down When Playing Games

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  • čas přidán 24. 06. 2024
  • In today’s video we’re taking a look at how you can troubleshoot a PC shutting down randomly when playing games. This wasn’t just a simple power supply swap, this took way more effort than I thought it would and I hope it gives you some ideas if you have a similar issue!
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    ⏲Timestamps:
    0:00 - Introduction
    2:02 - Troubleshooting Steps
    7:13 - Solution
    7:35 - Conclusion
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    #GamingPC #PC #Troubleshooting
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Komentáře • 1,5K

  • @ZachsTechTurf
    @ZachsTechTurf  Před 4 lety +80

    Thanks for watching! Maybe instead of troubleshooting you need to build a new PC? I have a full list of build guide videos here: czcams.com/play/PLFh-CP1vQXONQQiFMxjvdI7lmGYuIo6CI.html

    • @kakot_t3330
      @kakot_t3330 Před 4 lety +2

      My uncle built me a pc and gave it to me for my birthday today and it keep crashing win I use google but won't when i play games it doesn't

    • @campkira
      @campkira Před 4 lety +1

      that is why i stop DIY my pc....

    • @campkira
      @campkira Před 4 lety

      @@kakot_t3330 just take it to pc shop... or buy pre build one... or trade in... modern DIY pc just don't worth it as much as today... since you can just buy gaming PC for cheap...

    • @maceface2892
      @maceface2892 Před 4 lety +4

      Hope to get a reply, I'm having this issue of PC shutting down when gaming but not when I just browse/stream/etc. It's been driving me crazy. I replaced the PSU and no luck. I followed your steps in this video and it shuts down when running the test with Cinebench. Could this mean my CPU is bad? Thanks for the video and any further info I may be able to get
      Edit: Fixed the issue. Turns out that the CPU was overheating after all. All I had to do was take off the CPU cooler and clean off the old thermal paste and then applied new thermal paste and put the cooler back on. Temps are now good and PC is no longer shutting down. This video helped me narrow down the possible issues so thank you for that!

    • @typerez1251
      @typerez1251 Před 4 lety

      Do u have a vid on bsod trouble shooting? I’ve been dealing with blue screens when opening up my games for the past week and I’ve tested, scanned, and many other things to try and fix it. Any help would be appreciated. (I’m at a loss currently at what’s causing them)

  • @code010
    @code010 Před 4 lety +1629

    2:02

  • @pianoraves
    @pianoraves Před 4 lety +1998

    Glad I have some graphics cards, two PSUs and another cooler laying around

    • @pianoraves
      @pianoraves Před 3 lety +72

      69 likes call it a day

    • @302QuestSwap
      @302QuestSwap Před 3 lety +22

      Underrated comment

    • @ChristianHernandez-ce3id
      @ChristianHernandez-ce3id Před 3 lety +130

      Lmfao these big ass channels uploading videos like theses are annoying as fuck.
      Bruh, we all don’t get free products from sponsors 😂😂

    • @josiahwilliams1955
      @josiahwilliams1955 Před 3 lety +4

      Lmao

    • @300fans
      @300fans Před 3 lety +10

      My brother is having similar issues with his desktop, and we first suspected a GPU issue. We swapped GPUs temporarily, and he is having the same issue, ruling out the GPU. We are going to try swapping PSUs next.
      Yes, not everyone has extra components laying around, but chances are you know someone who you could potentially swap components with and troubleshoot that way.
      Yes, it is time consuming and a little bit painful, but if it means replacing one component instead of an entire several hundred (if not thousand) dollar computer, it is worth it IMO.

  • @azizkarebet8354
    @azizkarebet8354 Před 4 lety +45

    Great video! I had this problem for weeks and was desperate because nothing I tried works. But, after watching your video, I simply rearrange my cables on the motherboard and it somehow resolved my problem! I just tried benchmarking on heaven benchmark twice and it finally survived both of them. Thanks a lot!

  • @devoleno
    @devoleno Před 3 lety +16

    I think you're the first person who talks fast and still makes complete sense. I will be purchasing pulseway in the next week. Thanks for the info. Appreciate it.

  • @chrisLK00
    @chrisLK00 Před 3 lety +42

    That's crazy, I set everything back to Default in the BIOS and it 100% fixed the random powering off/resetting I was having. My peripherals were shutting off 2-3 times and the system would crash, thank you a ton!

    • @_j_8151
      @_j_8151 Před 2 měsíci +1

      How do you do that

  • @RoIand
    @RoIand Před 4 lety +68

    Wow, that's a very specific issue, props to you for figuring it out, I would have totally panicked if that happened to me.

    • @ZachsTechTurf
      @ZachsTechTurf  Před 4 lety +8

      Haha thank you. Just gotta progress through the steps.

  • @ivanwill
    @ivanwill Před 3 lety +60

    Brilliant troubleshooting process. Initially, I thought the issue was the motherboard, and thus would have replaced it. However, that would have cost more, versus your solution. Nicely done.

  • @SVik8201
    @SVik8201 Před 4 lety +15

    love you bro and your efforts. you inspire to learn something and help others. Your the one who made me interested in pc gaming. Love you brother and a lot of loves bro!!!!!!!

  • @smoky086
    @smoky086 Před 3 lety +405

    “How to replace every part on your pc to fix one issue”

    • @saltdeposit3324
      @saltdeposit3324 Před 3 lety +2

      ahh ye

    • @its_lucky252
      @its_lucky252 Před 3 lety

      Yessir lol

    • @sunnohh
      @sunnohh Před 3 lety +6

      Tbf it is exactly how it works, I am going through the same thing myself, but after swapping my new 1080 ti for my old 1060, watercooler for a noctua, i just ordered a psu as hopefully the last swap

    • @memeeater420
      @memeeater420 Před 3 lety +5

      @@sunnohh yeah exactly. I can't complain about this when it's literally the only option. If there was a cheaper option then they would've fkn told us about it.

    • @kylinemordashov1452
      @kylinemordashov1452 Před 2 lety +5

      That is how you troubleshoot. You check each hardware that could possibly be the problem, to find the problem.

  • @kearneymol8762
    @kearneymol8762 Před 4 lety +32

    I actually appreciate this vid, its helped me understand a very similar problem I have been struggling with. Thumbs up mate.

  • @Heartdrive
    @Heartdrive Před 4 lety +403

    The problem I have with all these troubleshooting videos is that they all assume people have the money to buy multiple graphics cards or other hardware. My computer hard crashes to black screen doesnt restart and sound freezes too and i have no idea how to even begin to figure out what is going wrong so im just going to have to basically build a new computer.

    • @nonamik1380
      @nonamik1380 Před 4 lety +11

      Yea sorry to here my pc had a gtx 650ti with a i5 3570k and I upgrade to a rx570 but now all it does it crash when I play fortnite I still get 250 fps but it's still crashes

    • @nonamik1380
      @nonamik1380 Před 4 lety +3

      @@Heartdrive lmao thxs I am not much of an expert I just put in my rx570 today actually and it was really annoying so what do u think I should do now if u know

    • @Heartdrive
      @Heartdrive Před 4 lety +2

      @@nonamik1380 best thing i can recommend is update your drivers. go to the amd website and search for the relevant ones its very easy. during installation, if you can, select a fresh install so it wipes all your old drivers too cuz some issues can come from having older drivers. Think you can manually delete them but im not sure how to do that. im sure there are youtube videos on how to do it out there though. If that doesnt work Im not an expert either. Its just the result of my last few weeks of research xD

    • @nonamik1380
      @nonamik1380 Před 4 lety

      @@Heartdrive thxs 👍👍👍

    • @thebigboi7152
      @thebigboi7152 Před 4 lety +2

      Heartdrive I have a gtx 1060 3g and I’ve been able to play everything with never ever issues for like a year and just yesterday it suddenly crashed exactly at the same time almost 20 seconds exactly when I started literally even game. Even rocket league or Minecraft just closes and then the compuer goes black screen no sound with no restart. Could that be related?

  • @iankamanda4067
    @iankamanda4067 Před 4 lety +33

    Thanks for this video, its was a really good first step to troubleshooting a similar issue on my desktop. Turns out the GPU wasn't getting enough power while gaming because of the extension cable it was hooked up to. I never would have imagined that was the issue. I tried everything else before that (Reset the Bios, removed all CPU and GPU overclocks, uninstalled all my old GPU drivers, tried differnt RAM, Resat the CPU and replaced the thermal paste, etc).

    • @thickthorplays
      @thickthorplays Před 4 lety +1

      What kind of extension cables were you using? I've tried every other fix and nothing has helped. Was thinking it could be my Asiahorse cable extensions.

    • @cyberspacemonk-e6927
      @cyberspacemonk-e6927 Před 2 lety +1

      @@thickthorplays I know this was a year ago, and I could be wrong, but I assume he means “extension cable” as in the kind you use to reach an outlet, and/or plug in multiple devices. That could definitely cause inadequate power supply.

    • @matthewhammond7048
      @matthewhammond7048 Před rokem

      @@cyberspacemonk-e6927
      I hope that's what he meant...about to try that now, I do have a cruddy surge protector that's probably causing the issue....I hope

    • @JoeMama-rf6ys
      @JoeMama-rf6ys Před rokem

      @@matthewhammond7048 did it work. plz tell me. i'm having the same issue

  • @ryanhealey1300
    @ryanhealey1300 Před 4 lety +587

    Troubleshooting; what separated boys from men

    • @ZachsTechTurf
      @ZachsTechTurf  Před 4 lety +32

      Agreed lol

    • @aibrahim6071
      @aibrahim6071 Před 4 lety +8

      I guess this is a better alternative than kicking it with taekwondo moves

    • @campkira
      @campkira Před 4 lety +2

      but waste of time and you don't learn much from it... i mean i had pre build pc and i still had to fix them...

  • @tomasortega5224
    @tomasortega5224 Před 4 lety +189

    The last thing I would think it was causing the problem

  • @pjw1993
    @pjw1993 Před 3 lety +31

    This is the exact problem i've been having with a built PC I bought. Recently the GPU was replaced under warranty to a slightly higher model and just like you the issue has gotten worse, so I'll be sure to bear all this in mind!

  • @enjoyed_lemon
    @enjoyed_lemon Před 4 lety +122

    AYE, Shoutout haha. Glad we got it workin buddy!

  • @TheDenkezal
    @TheDenkezal Před 4 lety +5

    hey, This was REALLY helpful thank you.

  • @kris-chen
    @kris-chen Před 2 lety +7

    Your process helped me a lot. My PC started shutting down with or without a bsod for a week while playing video games. I thought it was my gpu/cpu/psu or my storage drives but the tools you showed said otherwise. Damn it was hard only to find out that I had a duplicate of the game on my ssd and hdd lol. I think it was having a conflict because the crashing never happened again when I deleted the duplicate. Didn't know that game duplicates can mess up your PC.

  • @alassd.4455
    @alassd.4455 Před rokem +5

    Incredible troubleshooting, loved it ! I sell a PC to a friends 2 years ago and he got this problem right now while playing to MW2. We'll definetely try this troubleshooting. Thanks for this job it's very clear ! 😃

    • @nassimatout8595
      @nassimatout8595 Před rokem +1

      can you tell me what is the problem exactly ?

    • @Tox1C__
      @Tox1C__ Před rokem

      have the exact same problem rn after upgrading my ram to 32GB

  • @jahsou1821
    @jahsou1821 Před rokem

    Amazing video Not only short to the points but clear with explanation and not too much confusión

  • @zooz8578
    @zooz8578 Před 4 lety +15

    Really loved your channel ❤ when I was planning to get into pc gaming i didn't know what to do but then I found your channel and kept on watching your videos and saw u upgrading a dell optiplex just slap a gpu then Bam! Gaming pc after 6 months of saving money I changed my case Motherboard and Psu i really love my pc and I learned alot thx to u Zach ❤ now I only need a new gpu cuz I have a gt 1030 ddr5 which is not enough so Im planning on buying a new gpu. Do u think that the rx 570 is still okay this 2019 1080p gaming?❤

    • @kian3548
      @kian3548 Před 4 lety

      I have it too and on Fortnite it almost gets 144 fps on low settings 1080p w/ the Ryzen 3 2200g. Now I use 900p and get capped 160 fps with my 2 1080p monitors on low settings.

  • @Syrus7sk
    @Syrus7sk Před 4 měsíci +16

    Computers are so dumb sometimes.

  • @banlee100
    @banlee100 Před 3 lety

    Good job man, the best part is your insist, the whole journey must be painful but the result must be so satisfied, thumb up

  • @spacemandago2256
    @spacemandago2256 Před 2 lety

    I loved this guide! Your video was fricken great! I enjoyed the whole process and learn a few new things, I applied your lesson and fixed my PC shutdown heck yeah you earned a subscriber! Power to you friend

  • @CoBrA2168
    @CoBrA2168 Před 4 lety +63

    Really cool change of pace for this video. Even though this issue seemed pretty frustrating, I’m glad you were able to get a video out of it! Not that I hope you have more odd issues like this in the future, but if you do, make a video on it too!

    • @ZachsTechTurf
      @ZachsTechTurf  Před 4 lety +2

      I’m glad to hear this! I was actually very excited to turn something like this into a video and switch it up from a normal build guide or something.

  • @pierregrobbelaar9116
    @pierregrobbelaar9116 Před 4 lety +5

    Some error's is easy to fix some is hard.I fixed a pc 2 weeks ago that had a faulty jumper on cmos header.Changed it and it works.

  • @vishalsampath5202
    @vishalsampath5202 Před 4 lety +1

    Thaaaank you soo much ... this actually made it work and I never would’ve thought cpu cooler wud be the actual prob. Thanks again 😃😃😃

  • @ericka606
    @ericka606 Před 3 lety

    wow, this is really a great video and time saver! thank you for sharing this!

  • @Deathwarrior115
    @Deathwarrior115 Před 4 lety +11

    I needed this video 3 years ago ... Rip

  • @GaffinGaming
    @GaffinGaming Před 4 lety +6

    come here by accident, dont have the problem just visiting. gonna subs for the effort

  • @akashbhullar
    @akashbhullar Před 4 lety

    One of the best researched videos!! Thanks man😀

  • @adamkadaoui1289
    @adamkadaoui1289 Před 4 lety +1

    Thank you so much man! This is helpful & it worked wimme, thanks

  • @Whiskey_Roxer
    @Whiskey_Roxer Před 4 lety +45

    Thank You Zach. This same thing happened with me and i didn't wanted spend money on secondary PSU AND GPU. I basically reinstalled the FANS. AND GOOD TO GO... THANKS BUDDY... CHEERS!!

    • @ZachsTechTurf
      @ZachsTechTurf  Před 4 lety +6

      Wow glad to hear it!

    • @leiparungao7092
      @leiparungao7092 Před 3 lety +5

      Like how did you reinstall the fans? Unplug and plug?

    • @Furry0313
      @Furry0313 Před 3 lety +1

      @@leiparungao7092 same question

    • @razewyd8743
      @razewyd8743 Před 3 lety +1

      Lestranghero P yo did u fix this? Resetting Bios to default worked for me and many others.

    • @razewyd8743
      @razewyd8743 Před 3 lety +1

      AgentLion did you solve it? Resetting bios to default worked for me and many others

  • @jesseomollo9405
    @jesseomollo9405 Před 4 lety +4

    Aahhhh yes!!! Exactly what I was looking for.. thanks

  • @NeoJSsk
    @NeoJSsk Před 4 lety +1

    Im so glad I watch this video... Thanks Dude !

  • @Lif7ed
    @Lif7ed Před 3 lety

    Great video man, the 1 part of building/owning a PC that I hate. Troubleshooting/problem solving software/hardware errors. Many, many long nights I remember which I hate looking back on lmao.

  • @naws69
    @naws69 Před 4 lety +11

    Happy Teachers day Zach, Thanks for Teaching me so much and Pc gaming. uwu

    • @ZachsTechTurf
      @ZachsTechTurf  Před 4 lety +2

      Haha thank.

    • @assassinskiller503
      @assassinskiller503 Před 3 lety

      @@ZachsTechTurf my pc restarting on playing games and I tried playing small games it works fine but when I tried GTA 5 it restarts and now it even restarts on that small games ,I don't have a alternate PSU to check, is that my PSU? what you think sir?

    • @yusercloud
      @yusercloud Před 2 lety

      @@assassinskiller503 i got the same problem did you find a solution sir?

    • @assassinskiller503
      @assassinskiller503 Před 2 lety

      @@yusercloud yeah ,it was my power supply problem, i replaced with a new one now it's working great brother

    • @yusercloud
      @yusercloud Před 2 lety

      @@assassinskiller503 oh maybe its the Same for me because every Other Thing is Working fine i am only curious about my Power supply maybe i try to Switch it tomorrow thanks for the answer sir :)

  • @iwancornelissen6048
    @iwancornelissen6048 Před 2 lety +4

    Thank you for this. My son's desktop crashes continuosly, especially after not having been used a while. Though, it seems, after some crashes, the system works fine. As if it needs to "warm up". I have downloaded the benchmarks you mentioned. Now, today, after 7 crashes, he has been playing his games without interruptions. It doesn't make sense.. in the beginning the machine crashed mostly on graphically demanding games, now it even crashes watching stuff on CZcams. I'm a bit at a loss, but you've given me some stuff to go on :)

    • @azrilaDB
      @azrilaDB Před rokem

      same problem broo you solve it ??

  • @Future_ology
    @Future_ology Před 4 lety

    Thank you lol. Got me with the ending, subbed

  • @xxWidex
    @xxWidex Před 3 lety

    Wow thanks, you save me HOURS and tons of frustration.

  • @young_osama9516
    @young_osama9516 Před 4 lety +161

    This happened sooooooo many times to me thank you!
    This should help

  • @coovv685
    @coovv685 Před 4 lety +3

    thank god i found your video. fixed my build by moving a cable that covered one capacitor.

  • @animego642
    @animego642 Před 7 měsíci

    I bought a laptop and thought the problem was with the processor, but your solution worked. Thank you for the valuable information

  • @lowspecgamers1882
    @lowspecgamers1882 Před 3 lety

    Have to say that u have did detail study of that appreciated ! Good work

  • @Noteworthy_
    @Noteworthy_ Před 3 lety +5

    Did all this, including changing out the Cooler with an air cooler. I still get shutdowns, but only when I stress the computer. Like max settings on Minecraft with 32 render distance. Works just fine on 12, and Dark Souls 3 runs like a dream. Further testing may be required

  • @VVxve
    @VVxve Před 3 lety +12

    To completely save time for you, it could either be your power supply, cpu cooler, or your graphics card. Check your temps on everything to ensure it’s not your power or card. And then try to reinstall your cpu cooler.

    • @nio5565
      @nio5565 Před 3 lety

      should i reinstall it or replace it

    • @XBM-1
      @XBM-1 Před 2 lety

      How to check what The problem?

    • @VVxve
      @VVxve Před 2 lety

      @@nio5565 If its not too late, I'd say to reinstall it with new thermal paste. And see if that helps. If not, than i'd say get a new cooler. Because it can't handle your processor.

    • @VVxve
      @VVxve Před 2 lety

      @@XBM-1 Ways that you can check is by using a program like msi's dragon center or any other temp seeking program. If something is above 70 when your pc is idle. Than there is something wrong with that specific component.

  • @rjgamesentertainment.6471

    Thanks bro... really helpful video...just knowing that it was only a cooler problem gives hell of lot satisfaction.

  • @Yatukih_001
    @Yatukih_001 Před 4 lety

    Thanks for your kind and well done video.Happy summer.

  • @matsusuke8091
    @matsusuke8091 Před 3 lety +16

    For anyone looking through the comments for a fix, My problem was odd. Seemed just installing MSI Afterburner and raising the power limit to Max and that fixed it , no more shut offs

    • @xdiegx
      @xdiegx Před rokem

      i know im 2 years late, but how do you raise the power limit?

  • @IsSidMad
    @IsSidMad Před 3 lety +6

    if the problem is overheating from high end processors/gpu when playing ultra/high settings without adequate cooling (like in most gaming laptops) then a quick solution is to go into power options > change plan settings > change advanced power settings > processor power management > set minimum processor state to 5% > set maximum processor state to less than 100%. Mine is set to 75% and I haven't had overheating problems and random shutdowns while playing since then. This does lower your framerates so find a good balance that works for you.

    • @IsSidMad
      @IsSidMad Před 3 lety

      also if you use avast anti-virus, make sure to go to their "Do not Disturb Mode" and uncheck the "maximize performance" box for each app/game listed there so it doesn't automatically set your maximum processor state to 100% when you open the app/game

    • @richiebongcac9439
      @richiebongcac9439 Před rokem

      Thanks for this. My pc is working now

    • @LupusAwesome
      @LupusAwesome Před 10 měsíci

      thanks

  • @martinizing2438
    @martinizing2438 Před 2 lety +1

    This fixed it for me. It was crappy cable management. I had stuff laying on all sorts of other stuff. I cleaned it up so that nothing was touching anything else, dusted everything off, and viola!, it works. Thanks, I would have never guessed!

  • @jnanof
    @jnanof Před 2 lety

    great Vid! I am about to test a customers new build and would never have thought to look at mother board overheating!

  • @gaius_marius
    @gaius_marius Před 4 lety +23

    Thanks for the great video. I have a similar issue with my PC, but instead of shutting down, the screen blacks out and the whole system freezes completely after playing graphically intensive games. Sometimes it can run for 10 or 20 minutes before it freezes.

    • @titispriyandono3755
      @titispriyandono3755 Před 2 lety

      Heyy, how's it going for you? I just finished build my PC few days ago, and i have the perfectly same issue. Have u find any way to solve this problem? Pls let me know, any information would be very helpful

    • @Shzy.
      @Shzy. Před 2 lety

      @@titispriyandono3755 did you solve issue?
      I'm having same issue sometimes pc runs for 15- 20 mint or 1 mint as soon as I click something It just restarts
      I played csgo it was running smoothly so no issue with GPU
      I think its PSU issue?

    • @titispriyandono3755
      @titispriyandono3755 Před 2 lety

      @@Shzy. i solved the problem just today. Alhamdulillah.. Can you list your hardware?

    • @Shzy.
      @Shzy. Před 2 lety

      @@titispriyandono3755
      I5 10400f
      1660S
      16 GB ram
      M.2 250gb (O.S)
      1 TB SATA SSD
      600PSU
      Aorus 460m Pro
      Can you help??

    • @titispriyandono3755
      @titispriyandono3755 Před 2 lety +1

      @@Shzy. we have different setup , and i think we encountered a different problem. For me it is my graphic that randomly shutdown if i run a heavy game for about 15-40 minutes. I suggest you to find a solution in a forum, check "Toms hardware", i found many people with the same problem and same hardware setup and it it has a pattern, so for me, i downclock my RAM and the problem solved.
      Read some threads in that forum, it would gives u idea where to start troubleshooting. I hope your problem will solved soon. Good luck 👍

  • @Joeker8171
    @Joeker8171 Před 4 lety +6

    AWESOME VIDEO, IT'S GOING TO MY FAVORITES

  • @EduardoSquidwardo
    @EduardoSquidwardo Před 4 lety

    This Video was so awesome!
    Definitely gained a Subscriber here :D

  • @DangerAngelous
    @DangerAngelous Před 2 lety

    Went through all this just now and found your video, turns out my GPU was slightly not in its slot and the clicky thing holding it in was not closed. Thanks for that :D

  • @JezyYT
    @JezyYT Před 4 lety +17

    I had a similar problem with my Gaming system, apparently my AIO cooler was to tight? un done it, instead of going to the point where the screws couldn’t turn I went hand tight and then it worked perfect!

    • @pkingking5258
      @pkingking5258 Před 4 lety

      If this works u a god

    • @pkingking5258
      @pkingking5258 Před 4 lety

      If does not work my q
      1900 dollar pc gets destroyed - _-

    • @umara3427
      @umara3427 Před 4 lety

      @@pkingking5258 how ur pc destroyed ?

    • @arjunvasudevan3127
      @arjunvasudevan3127 Před 4 lety +1

      @@pkingking5258 whats up brother!
      I have the same issue... My pc keeps shutting down. I am new to this as my computer is built by an other person. Could you like explain what you did?

    • @vivekpradhan8321
      @vivekpradhan8321 Před 4 lety +1

      @@arjunvasudevan3127 im having the same issue. lots of people are having this issue right now it seems, could it be windows update problem? has anyone tried reinstalling windows?

  • @psychologicalsuccess3476
    @psychologicalsuccess3476 Před 3 lety +82

    Okay... So buy a new computer basically, great thanks.

    • @tactile.
      @tactile. Před 3 lety +13

      @@davidluna1116 chill out

  • @thecookeman
    @thecookeman Před 2 lety

    Geez well done for pushing on. Finding a overheated vrm! I would of been sold on the psu, but you swapped out the lower tdp gfx cards good work and helpful for your subs

  • @Vegasvacation14
    @Vegasvacation14 Před 4 lety

    Wow!!! Great info. I'll have to remember this in the future. Thanks.

  • @alvindohyunlee8660
    @alvindohyunlee8660 Před 4 lety +9

    I was having the same issue at my new pc. In my case, I used a separate power cable for my rtx2080 instead of using one cable with two insets. Also, I CMOS reset the motherboard, and it's all gone now.

    • @ZachsTechTurf
      @ZachsTechTurf  Před 4 lety

      Glad to hear it! Did you try anything before you came to that conclusion?

  • @LuizFelipe-lk1hs
    @LuizFelipe-lk1hs Před 3 lety +4

    Going to try the cooler thing (even though I don't have an AIO), hopefully it would have been just that.

    • @unxylene
      @unxylene Před 3 lety

      did it work

    • @LuizFelipe-lk1hs
      @LuizFelipe-lk1hs Před 3 lety

      @@unxylene It didn't, I suspected the issue was with my gpu getting fried or something, I didn't take my PC to the geek squad to make sure though.

  • @AtiCrossfireX
    @AtiCrossfireX Před 3 lety

    Wow best guide for me! I'm having the same issue. Thinking it was my CPU, PSU, GPU. It might just be my water block or my motherboard. I need to look into it. Thanks for this awesome video 👍

  • @ishrakshalih8483
    @ishrakshalih8483 Před 3 lety

    It was very helpful brother. Thanks a lot.

  • @CCNightcore
    @CCNightcore Před 4 lety +4

    I had a similar issue that ended up being traced back to the cpu cooler. I was having a crashing problem on certain games, but it didn't crash in heaven or other benchmarks. The temperatures seemed fine too, being 85 max for the cpu and 80 for the gpu consistently under load for long periods of time. The computer was still crashing in pubg and fortnite. After swapping out my stock cpu cooler with CM hyper 212 black edition the problem was fixed. Mine seemed to be that the processor was getting too hot. Even with stable temps in a benchmark utility and monitoring my temps with HWmonitor during gaming, nothing seemed too out of the ordinary.

    • @ZachsTechTurf
      @ZachsTechTurf  Před 4 lety +1

      Wow interesting. It shouldn’t be shutting down at those temps.

    • @CCNightcore
      @CCNightcore Před 4 lety

      @@ZachsTechTurf Yeah some combination of the cpu cooler getting hot and probably something on the motherboard operating out of its intended temperature range. I ruled out software and driver problems since the problem is gone now. It even used to crash in rocket league, which is not the most demanding game.

    • @grognon5660
      @grognon5660 Před 2 lety

      @@CCNightcore hey! what exactly you did that fix problem ? i think i have the same problem. My pc used to shut down when i play some games (rocket league,ark,dying light 2..) but i lunch heaven benchmark for like 30 minutes and no shutdown so

    • @kristijangijevski5901
      @kristijangijevski5901 Před 6 měsíci

      ⁠@@grognon5660Hey man i was randomly scrolling through the comment reading all of the problems people had and i had something similar goin on, my pc would restart while playing games and say power surge got activated due to faulty power supple,i’ve had this problem for a very long time and ended up fixing it just by cleaning the dust

  • @shalamigri
    @shalamigri Před 3 lety +12

    Wish I would have found this video BEFORE I spent about 1 week resolving my issue. Your step 1 would have saved me A LOT of hassle.
    I had a PC that would reboot periodically while gaming. I thought I had an issue with my CPU cooler because my temps would get kind of high at times. I replaced it with a better cooler, but that didn't fix the problem.
    What I did was download a monitoring software called HWinfo and GPU/CPU load testing program called Cupid Powermax. I would first start the monitoring process with HWinfo and then start load testing the CPU. As soon as I started the test for the GPU, my PC would reboot. This happened every time I ran both load test together. My first guess was that I had an issue with the graphics card, but I decided to uninstall the drivers and then reinstall them. That seems to have fixed the rebooting issue. I'm not sure if I had corrupt drivers or not, but my guess is that a Windows update may have caused this issue a while back with their last big update.
    So for anyone reading this right now, don't skip the step one that he mentioned. Completely uninstall certain drivers and then reinstall them BEFORE doing anything else.

    • @Reptile1997
      @Reptile1997 Před 2 lety +1

      In other way, i would just factory boot windows once again, and if the problem persists i would know if its the psu or badly plugged cables

    • @shalamigri
      @shalamigri Před 2 lety +2

      @@Reptile1997 The issue actually came back. I'm beginning to think it has something to do with Windows 10. I ended up reinstalling Windows because the PC started rebooting again. After reinstalling Windows, my PC was fine and experienced no reboots for about 4 to 6 months. The issue is now back again though.
      I have a gaming PC that I bought on Amazon for a decent price at the end of 2018. However, the first thing I did was swap the PSU with a Corsair 750w modular plug PSU. No issues at that point. At the end of 2019, I replaced the SSD and HHD drives for nvme drives. No issues right away, but about midway into 2020 is when the PC started rebooting. Uninstalled and reinstalled Windows at the end of 2020 and that helped the issue for 4 to 6 months. This is why I don't think it's a hardware issue.

    • @matthewhammond7048
      @matthewhammond7048 Před rokem +1

      @@shalamigri
      So is the conclusion still windows updates for you?

    • @shalamigri
      @shalamigri Před rokem +2

      @@matthewhammond7048 To be honest, I think it ended up being something with my Motherboard and/or processor. Issue kept happening and coming back until I replaced the motherboard and processor. I actually found a use for the suspect motherboard and cpu though. I'm using the suspect setup a a server now.

  • @cheenuxiong7025
    @cheenuxiong7025 Před 4 lety

    Resetting the bios actually helped thank youuuu

  • @Bawlstein
    @Bawlstein Před 4 lety

    Good stuff! Nice troubleshooting!

  • @juju94041
    @juju94041 Před 4 lety +11

    I recently bought a new rig, and I've been playing a majority of games on it from high-end AAA titles to more basic competitive games like CS:GO,COD,Rocket League etc.. or some random cartoony platformer games that aren't as demanding.I recently got"The Master Chief Collection" and "Sea of thieves", and that's where I started seeing problems. My PC shuts down only on these two titles.I tried troubleshooting and had no success on this.These are the steps I took while troubleshooting:
    - Checked driver versions on all software I have.
    - I checked if there is any 3rd party software that might be problematic.
    - I checked windows event viewer for any specific kernel power events apart from the generic error that the PC shutdown unexpectedly.
    - I ran all the benchmarks that are out there, and I did not encounter any problems there.
    - I've been monitoring the temps of the GPU and CPU for some time, and they stay pretty cool, even at max Load.
    - Tried resetting my BIOS settings.
    - I ran multiple diagnostic tools to help me clarify where it could be coming from.
    - I only haven't tried swapping out any specific parts.I was hoping that that the PSU or the motherboard or something could be faulty, but i can't seem to simulate this, and it doesn't make sense how I don't see this problem with games that are 10 times more demanding than (Halo: The Master Chief Collection, Sea of Thieves).
    - I did some investigation on both these game's community sites and saw that some people are experiencing the same issues as me, but sadly with no resolve on their complaints.
    I basically work and play on this PC all day, and have never experienced any shut downs of this type on anything besides the two games.
    This happens while playing only these two (Halo: The Master Chief Collection, Sea of Thieves)
    This is my setup:
    CPU - AMD Ryzen 7 3800X
    GPU - XFX AMD Radeon™ RX 5700 XT 8GB
    RAM - Corsair Vengeance LPX 32GB (2x16GB)
    MotherBoard - b450 aorus elite
    PSU - EVGA 600 BR 600W Bronze
    2x 1080p Monitors
    Sounds to me like It's something related to a software issue, but to shut down the entire PC... Has anyone experienced anything of the sort?

    • @juju94041
      @juju94041 Před 4 lety +5

      UPDATE: Turned out the PSU was faulty, so i ended up buying a new one, and I have not had any shutdowns so far for 2 weeks.

    • @qamarhussain6289
      @qamarhussain6289 Před 4 lety

      @@juju94041 thanks

    • @IntoxicatedBeaver
      @IntoxicatedBeaver Před 4 lety +1

      I know this post is a couple months old, but did you ever find a solution to this? I have similar specs with a 5700 XT and a Ryzen 5 3600X. I had the same situation as you, where some games would shut off the PC while others would not, regardless of how demanding the games are to run. I did a factory reset, which actually solved the issue for a couple months, but it starting happening again today. I also have tried countless software fixes, none of which helped other than a full factory reset.

    • @juju94041
      @juju94041 Před 4 lety +1

      @@IntoxicatedBeaver Look at my latest update in this section. Turned out that after all the troubleshooting, my problem was the PSU. The moment I swapped my PSU there were no more issues on my side.

    • @IntoxicatedBeaver
      @IntoxicatedBeaver Před 4 lety +1

      @@juju94041 Missed that, thanks. I'll have to give that a try when I can, it just seems strange to me in my case how it could be a hardware issue if factory reset temporarily fixed it.

  • @itsneight1260
    @itsneight1260 Před 4 lety +3

    @Zach's Tech Turf - If its a ryzen pc on a gigabyte motherboard the Gigabyte SOFTWARE is to blame. Their software issues are well documented. Specifically RGBFusion and several of their other programs have been known to cause BSOD's. I see now that its an AsRock board but still worth mentioning for anyone viewing this in the future.

  • @itsyoungleisure4104
    @itsyoungleisure4104 Před 3 lety

    This is super helpful. I've been having a similar issue and I'm finna try to swap the cooler out. Good look

  • @israelgalarzacastillo7585

    Thank you!! I have the same problem with my predator laptop and nobody could tell me what happened

  • @spacedinosaur2520
    @spacedinosaur2520 Před 3 lety +26

    2 years later I still don't know what's wrong with my PC

  • @AznJungleFever
    @AznJungleFever Před 3 lety +6

    Omg having the same issue when I load into borderlands 3
    Or any games I had i tried installing steam,epic launchers into harddrive and game into ssd that has windows 10. Still shutdown ima try fix reseating cpu cooler than (ryzen 5 2600)

    • @ryanhirano47
      @ryanhirano47 Před 3 lety

      Does it work ?

    • @AznJungleFever
      @AznJungleFever Před 3 lety

      @@ryanhirano47 yes finally It was the power supply wasn't enough for my setup (had 650w gold cooler master) but took it to best buy geek squad to swap it out for a 750w corsair bronze unfortunately now it works

  • @moosehead4497
    @moosehead4497 Před 2 lety

    Wow who would have thought! I am having this exact problem and I did install a cheap cpu cooler! Will have to test this out

  • @RulesMugen
    @RulesMugen Před 4 lety

    Very helpful bro.. keep going

  • @SuperMadjay
    @SuperMadjay Před 4 lety +4

    Hi Zach, My computer freezes almost everytime i play game! i checked everything and it was fine. I av done everything i could but still failing to find the right solution. Help me out here bro!

  • @twelvinator
    @twelvinator Před 4 lety +3

    I'm very curious on what motherboard you have. Mind sharing?

  • @adamtemple9417
    @adamtemple9417 Před 4 lety

    Thank you, you may have just solved my issue

  • @skelevrask3627
    @skelevrask3627 Před 2 lety

    Excellent. Gave me a lot to think about.

  • @vishwanathkanbarkar9856
    @vishwanathkanbarkar9856 Před 4 lety +3

    hello, am having the same issue.with my pc new it continuous restart after it gets shutdown.i tried to update the drivers of GPU and bios also.still it same issue. my pc configuration is. RYzen 5 3600+MSI MPG x570 gaming plus motherboard+Gigabye RTX 2060 super. i hope u cna help me out of it..

    • @pubgpcasia8579
      @pubgpcasia8579 Před 4 lety +1

      Vishwanath Kanbarkar mine too same problem. I upgraded my pc with ryzen 3600 with asus rog stirx b450 . Whenever I start a heavy game . My pc display turns off. And processor fan spins like crazy for 10 seconds. And the pc restarts

  • @broganking9830
    @broganking9830 Před 4 lety +6

    hmmm interesting. I'm having similar issues. It only turns off when I run games. but stress testing I can get through fine. The fan on my cpu has been there for probably 4 years, so would be weird for that to be the issue. In fact every component if ~4-5 years with any issues at all. The GPU (1080ti) is ~2 years old without issues until now.
    Definitely at my wits end. I bought home my work PC with gtx1060 and the problem seemed to not happen at all. Gonna try PSU next, I really hope I don't have a faulty GPU its the most expensive component :(

    • @blackbird813
      @blackbird813 Před 4 lety +1

      so...did u figured it out ?

    • @broganking9830
      @broganking9830 Před 4 lety +1

      @@blackbird813 oh yea. it was the Power Unit. Swapped that out and everything been fine since :)

    • @blackbird813
      @blackbird813 Před 4 lety

      @@broganking9830 haved the same problem like u ... i can do the stress test without nothing but in games...boom blackscreen:( so power unit means PSU ?

    • @broganking9830
      @broganking9830 Před 4 lety +1

      Yea the PSU. I would suggest that first. One, because its probably the cause. Two, because its far cheaper than buying a new GPU :)
      Good luck.

    • @blackbird813
      @blackbird813 Před 4 lety

      @@broganking9830 thank you :) monday i'll take my pc to someone and we will try that hope i can fix it :) i'll keep u updated

  • @gamingrealmhd1444
    @gamingrealmhd1444 Před 2 lety

    Thanks for this video! I may have the same problem

  • @vikrantnaicker2464
    @vikrantnaicker2464 Před 2 lety

    i also have the same issue but with my laptop, your ideas seem very good , i shall try them out, will update later

  • @LTV0128
    @LTV0128 Před 4 lety +4

    when i was playing my game sometimes my screen freeze what could be the problem?

  • @Martinandxxx
    @Martinandxxx Před 4 lety +6

    For me it started after I got a new screen somehow.. It does different things, like completely restart.. shut down.. black screens and fans of GPU running 100%.. sometimes it shuts down and is unresponsive to the power buttom..
    Temps ok on both gpu and cpu.. I feel I have tried everything.. gonna try this too, though I have no parts to swap

  • @rusenakman
    @rusenakman Před 4 lety +2

    Same problem and in a similar fixing route when I found out this video. I just change my power supply but it still shut down randomly around 5 to 45 minutes. Hopefully your solution similar to mine and I could solve it easily but thanks for that detailed troubleshooting steps anyway. This will help me a lot.

    • @bgtubber
      @bgtubber Před rokem

      Did you fix it and what was the problem? I'm getting shutdowns when the GPU is under load, but in another computer the GPU works perfectly fine. I also tried changing the power supply and this didn't help.

    • @bilalwriter2171
      @bilalwriter2171 Před 5 měsíci

      Did you fixed it

  • @ClaytonJulian
    @ClaytonJulian Před 3 lety

    Thamxs , this worked for me. Was having this problem with warzone, in the end it was my watercooler.

  • @3xtic445
    @3xtic445 Před 4 lety +19

    They should've just give us a warning before shutting down, since when you're in a competitive game you can tell others that your pc is shutting down randomly so you didnt get reported and get ban from the game.

  • @pkingking5258
    @pkingking5258 Před 4 lety +30

    The problems started after I was playing Java henTai game

  • @TheLostAngeL1
    @TheLostAngeL1 Před 2 lety

    Thank you for the video I'll apply this approach to my pc

  • @Deegan_Prashanth
    @Deegan_Prashanth Před 4 lety

    Great video!
    Btw watching many videos i learned one thing that is water cooling is only for pc enthusiast!

  • @TsuriaDragon
    @TsuriaDragon Před 3 lety +6

    I’m having issues where when I’m logging into steam at the log in screen it always restarting my PC it’s weird was working fine last night but this morning it’s not working at all

    • @its_lucky252
      @its_lucky252 Před 3 lety

      Same just started turning off randomly

  • @Xighor
    @Xighor Před 3 lety +14

    I tried Time Spy and Fire Strike no crashes but when I actually play a game say GTAV
    I crash, my whole system crashes

    • @damnfif
      @damnfif Před 2 lety

      How you fix the game?

  • @marcleroux3426
    @marcleroux3426 Před 4 lety

    very helpful...thinking it's 1 thing and it actually being something totally different

  • @Douglasavilak
    @Douglasavilak Před 2 lety

    That really helped me, thanks my friend

  • @geloplays2377
    @geloplays2377 Před 4 lety +5

    Hi Zach. I'm not entirely sure if its an overheating issue but my PC turns off at different times. Sometimes straight after booting, sometimes a couple of hours. It also doesn't matter if I'm running anything or not. The weirdest thing is it also turns itself on whenever it wants as long as its plugged in. What do you think is the problem?

    • @user-py7br7um5v
      @user-py7br7um5v Před 2 lety

      This is my exact problem we are the same .

    • @Shzy.
      @Shzy. Před 2 lety

      How did you solve the issue?

    • @aden4043
      @aden4043 Před rokem

      @@Shzy. did you solve it yet? :')

    • @Shzy.
      @Shzy. Před rokem +1

      @@aden4043 yah I solved it
      Changed my PSU
      Changed my RAM
      Changed my NVME (windows)
      PC is working good

    • @aden4043
      @aden4043 Před rokem

      @@Shzy. wahh thanks for the fast reply!

  • @romantherussianspy3860
    @romantherussianspy3860 Před 4 lety +4

    lol when you try to update your pc but your pc turns off while the update

  • @alexandruirimescu8143
    @alexandruirimescu8143 Před 4 měsíci

    Hi! You just solved my problem!! Thank you!!