The Top 10 Most Common IT Help Desk Tickets in 2024

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  • čas přidán 26. 08. 2024

Komentáře • 25

  • @Jamesytech22
    @Jamesytech22  Před měsícem

    Break into IT Help Desk with the CourseCareers certification:
    (Free module included)
    jamesy.tech/coursecareers

  • @thesexrace
    @thesexrace Před 2 měsíci +2

    Thanks! Studying for Network+ and looking for the foot in the door job. This was helpful 😀

  • @MrRaynier06
    @MrRaynier06 Před 2 měsíci

    Great video!! Thanks!!

  • @muzammilsiddiq53
    @muzammilsiddiq53 Před měsícem

    Good information. How to study Cybersecurity? Please share links to learn Cybersecurity from scratch.

    • @Jamesytech22
      @Jamesytech22  Před měsícem

      If you know nothing about cybersecurity a good free resource is Professor Messer's Security+ course on CZcams.

    • @muzammilsiddiq53
      @muzammilsiddiq53 Před měsícem

      @@Jamesytech22 Thanks a lot

  • @someguy6501
    @someguy6501 Před 2 měsíci +1

    user error should be number 1

    • @Jamesytech22
      @Jamesytech22  Před 2 měsíci

      True but all of these can be used error lol

  • @danielomoregie7603
    @danielomoregie7603 Před 2 měsíci

    What's the best way to learn ticketing systems for It support beginners?

    • @Jamesytech22
      @Jamesytech22  Před 2 měsíci +2

      Honestly before doing help desk I didn’t have any experience with ticketing systems but to be honest they’re pretty straight forward. A very popular one is ServiceNow so if you want to learn about ticketing systems look at that one since it’s widely used.

    • @danielomoregie7603
      @danielomoregie7603 Před 2 měsíci

      @Jamesytech22 Thanks a lot. Having someone like you as a mentor will be great.

  • @sighfigaming5789
    @sighfigaming5789 Před 2 měsíci +1

    discord server link doesnt work

  • @Umer.k
    @Umer.k Před měsícem

    Are you in passive work ??

    • @Jamesytech22
      @Jamesytech22  Před měsícem

      What do you mean?

    • @Umer.k
      @Umer.k Před měsícem

      @@Jamesytech22 I mean in IT infrastructure designing like IPTV or IP phone or data planning

    • @Jamesytech22
      @Jamesytech22  Před měsícem

      @@Umer.k No not really.

  • @cmonster67
    @cmonster67 Před 2 měsíci

    What about status updates?

    • @Jamesytech22
      @Jamesytech22  Před 2 měsíci

      On tickets? I don't have that too much at my job since things get done relatively fast but if a project does come up because of a ticket then yeah that can be something that happens. Wouldn't necessarily say that's a common ticket though. Maybe it is at other companies though.

  • @soal159
    @soal159 Před 2 měsíci

    when it comes to computer speeds it is all about the bottlenecks and settings. Your computer is as fast as it's slowest component. NVMe PCIe SSD is better than SATA period/full stop.