I had the same issue with my cleaner. No suction. Checked as you did the best I could. No go. Then I shook it and turned it to the sides and it began working!!! Thanks so much!!! Appreciate your help so much!!!
This is the best explanatory video I've ever seen. Hoping to get the Hoover suction back on my device as my rug is soaked. Wish I lived next door to you! 😁
Just wanted to say a quick thanks - your advice to lubricate the bearings in the brush rollers fixed my machine (SmartWash Pet) and it’s running like a dream again. Much appreciated!
I bought one of these cleaners when it first came out and it lasted a couple of hours when the brushrolls stopped turning. I returned it the next day. It cleaned medium pile carpets very well. Hoover needs to redesign this cleaner with better parts.I guess I was a beta tester.
LOL I fixed it! Stupid little lemon seed was stuck in there. I did what he did, turned it upside down, slapped a little, shook it. Then it sucked up the little lemon seed. Mine is brand new, it's only been used 2 times. So now I'm happy it works! Now I know what to do if it happens again. Thanks dude!
My mother in law gave us hers and its stuck on "dry only" so i am watching every hoover repair video i can find. Your explanations and demonstrations were fantastic, thank you!
Thanks for the video. I have a similar model and I now know how to better clean and locate clogs. So far none I I break it down and clean after each use and this should mean a longer use. Maintenance, Maintenance, Maintenance,
My family just bought one and it’s not bad. I’m worried about the plastic melting and the screws rusting from water though, they should’ve considered that when producing these. Other than that, it’s pretty convenient to use. No trigger, just pull and push. Thanks for the videos, I’ll make sure to maintain ours so that doesn’t happen
Rubber-sealed bearings in the brushroll, non-stainless screws in the recovery tank, a complicated intake prone to clogging... it's design insanity like this that makes me appreciate the classic Steamvac design even more.
@@Dankcatvacs no it pretty was sense you just take three screws out an the whole front nozzle pops off an you can get to everything clogging it but the new models just molded together
RIGHT !! I brought 6 SIX in the last 5 yrs from hoover, Bissell an Eureka 😑...I'm taking it as they don't want us fixing anything so they put cheap parts on it because u end up saying F it an just buy another one 😩🤣😭
@@joshuaryanferguson3702 I like the Chinese ones as long as I can keep the turbine from rusting.. I love how everything comes off for cleaning/drying..I put the machine and everything in front of a fan for a few hours so it blows the machine and all the parts dry.. making sure air goes through that turbine screen... things can still go wrong like the seals or the handle, etc...I'm interested to see by taking care of it (but still using it) how long it will last before it falls apart. So far over three years I've gotten 3 good uses out of it..still works like when I bought it. I remember getting a good deal on it at Home depot for like $93... I think that that time they were regularly $129... now they're $179 (not on sale) But nothing beats those 90s classic Steamvacs... that's for sure.
I am watching these videos to calm me after a shooting at my place, it is crazy right now outside, I am quite startled. Also glad this machine works again, I didn't know these could clog lol.
Sir in your opinion what is the best carpet cleaner on the market right now? Mainly looking for a good clean, great dry, and simple design. Pls help I am looking to buy one. I have pulled apart vacuums before and got them working again but have ever owned a carpet cleaner. Any advice will help greatly.
I just borrowed my daughter’s smartwash to clean my carpets and it worked fine for a bit then stopped suctioning up the water. I had cleaned the unit prior to using it as it was so full of hair and stuff so I thought I had got it all. Even cleaned the brushes too. This may just be the issue. I’ll try turning it on it’s side and jiggle it. At least I think that’s what you did as it wasn’t shown in the video and hope I get suction back.
OMG! I am pretty handy and couldn't fix this thing as was considering a tear-down and I just turned it on it's side and pounded it a little and like others here said: it worked...bananas. Thanks!....edit, it started doing it again and the whole turn sideways things is now not working.
Very helpful for troubleshooting. Odd question, have you come across a hoover smartwash FH52023V at all? I have a broken part on mine and am looking for a replacement piece, but this model # seems like one that is never worked on, and parts are nonexistent or at least the one I need is. Thanks in advance, and love the content!
Mine had the problem of the lower tank not being closed completely, as others have noted. A repair web site said that the tank lid issue is the problem 90% of the time. You've found something to try if the lid and tank attachments are not the cause,
Great video. We own one of these, model FH52000G and really like it. I too stumbled onto ANOTHER curbside freebie. Had to do some MAJOR cleanup on it, plus sign on it stated that it "works great but has a slight leak", which appears to be due to a crack in the lower suction hose. I shot you an email to see if you had any tips on getting the lower assembly apart to replace the lower hose. I have the part on order. Thanks for the help - Great channel!
Hi I wonder if it would be a good idea to spray metal components such as bearings and screws that seem to rust, with a waterproof spray before using it?
I just unboxed my unit, read all the instructions and prepped the carpet...i got about 10 square feet shampooed and the suction kindof popped and the rollers stopped. I checked and cleaned everything and finally the rollers came on...for 2 or 3 seconds before the pop sounded again and again rollers stopped. I cannot believe hoover sells this. Ill try the side jostle, and check inside the hose port, but even if it decides to work again it is going back to hoover with a seriously harsh letter! Like they will care...but itll make me feel better!
For me when the carpet cleaner is in the upright position and I go to turn it on it does not turn on. It only turns on when I hit the handle release button. Then there is no suction.
I have one and it’s honestly not the best for the amount I paid for it. Hoover sent me a replacement less than a year after I bought it. The first one leaked after turning it on. Now my replacement, leaks dirty water after shutting it off. There’s no obstructions that I can see or feel, but I do think that there might be a suction problem as well. Your video helped me troubleshoot some things but I don’t know what else to do as the problem persists. Thoughts?
Cool to see one in action! I’ve been curious about these. But they seem to get a lot of complaints whenever the ads pop up on Facebook. How would you say the extraction is compared to the old school Steam Vacs?
Did you fumble with it with all the parts on and off? My rollers are running great, but suction is nothing like it was when I first got it. I lent it out to my family and they said everything was working fine. 😢
I watched your part 1 and now this part 2. As I mentioned in your part 1, I continuously clean out the pet hair from the rollers and the filters and rinse the rollers off. I have used this machine a lot in the 6 months I've owned it. I take great care of the cleaning but after I shampooed my carpets I started the rinse cycle (which is done by removing the "solution tank" and filling your clean water tank) then you can proceed to just rinsing only by moving it back and forth. I have done this several times in the past, however today the machine started making a loud noise and smoke came out of the motor. I've checked all the components that you have shown in your videos. Do you have any idea how to get to the motor in the back to see if perhaps maybe there is pet hair in there and that is what is making my motor work overtime? My rollers are clean and the bearings are amazing and they spin freely and every outlet is and continues to be cleaned out as I use it. I appreciate any advise. I'm going to call Hoover soon to see if they can help me. I spent good money on Amazon for this and I love it besides the current motor issue blowing out black smoke out of the blue so to speak.
@@VacLab Man....thank you for your quick reply. This stinks! I keep it cleaned out even before that float reaches the top by cleaning the rollers and rinsing out that dirty water tank. 6 monhts is not a long time to considering the $300.00 on Amazon that I did. No I did not register it for a warranty unfortanutely. I'm going to take it to a local Hoover repair shop where I live in Indianapolis for them to take a quick look but I bet you are right it's going to be trash. Do you have any recommendations on what to do prevent this especially for a consumer like myself that makes sure it stays clean while in use. Then "BOOM" the motor starts blowing out black smoke??
@@VacLab Absolutely, I vacuum 2-3 times a week because of the fact that I have a cat that has long thick hair. I have a vacuum that has a plastic canister container. Once I am done I dump out the plastic canister, also I remove the under filter canister and empty it as well. I take out the foam filters, pull all the debris off of them and rinse them and let them air dry and put the vacuum back together after everything is dry. Then I store away my vacuum. I have had this Eureka canister vacuum cleaner for 8 years (because I take care care of it). I have it on the lowest carpet setting so it sucks out all the cat hair and other debris in my carpet. Somteims I have to vacuum twice to ensure I get all the carpets cleaned as much as a vacuum can do. I watched your video of the link you shared. thank you for that. :) I would never shampoo a carpet with any kind of known debris as that would be defeating the purpose. :) I took my Hoover smart wash to a local place in Indianapolis, IN today and they took it apart and didn't see any clogs at all. They just said at one point the motor once they took the motor out has received a condensation of moisture and it seized it. It was just a tiny bit of rust in there and it caused it to start making grinding noises. I will be contacting Amazon and go from there since they were the seller of the actual shampooer. It wasn't a 2nd hand seller on Amazon.com. thank you for your help, your videos are great!
So mine is working in the same condition minus the burnt plastic but as far as the "release valve" goes, you just turned it over and it popped open. So that is great for your machine but if I turn mine over the release valve does not "pop open" Ummmmm do you know how to deal with" the release valve" if one is not so lucky to just happen to "pop open" when you lay it on the.side ? Thanks
My solution tank on this model leaks from the back once I put the tank into its little holder. How do I fix that. I don’t believe it is the tank itself as it doesn’t leak until it’s placed on the plunger in the place it sits. Help. As I don’t want to purchase a new machine!!!!!
I’m having high suction from the top hole that feeds into the dirty water tank (near the motor) and then zero suction from the hose feed at the head of the vaccuum 😫 I’ve tried everything in your video but still no luck. Any ideas? Also - great video, best troubleshooting I’ve seen thus far for this unit!
I was searching for the cause of my Hoover Smartwash not putting water out. I did not find the answer anywhere in several videos. So I decided to figure it out by myself. Easy enough to find that the holes were clogged in the sprayer part that snaps onto the front and where you can see the water going out then being sucked up. Could you please post another video showing this issue and the answer? I used a paper clip that I straightened to clean the holes.
That would be great! I'm having the same issue of it not dispensing water. Been searching and came across this one. I will look at my sprayer part and see if I find a clog there. Thank you!
@@1205HOTGIRL Try using a straightened paper clip to unplug the holes. Poke the paper clip into the holes to clear them so that the water can come out.
I use a wooden skewer to clean the clear head thingy. You might find it a bit easier than using a paper clip. Once you get into a routine it’s quick and easy to do at the same time you empty and refill the tanks. Maintenance is everything with these! These videos are great, Hoover don’t offer too much troubleshooting in the manual. They should include a cleaning/maintenance kit with it I reckon.
I have the Hoover smartwash pet carpet cleaner and it works great but I've tried using the upholstery cleaner and the solution doesn't dispense only the water do you have any suggestions on troubleshooting this matter?
i hate this design for alot of reason 1 small tank 2 belt is a hassle to change 3 motor is prone to seize up 4 all the screws will rust an go to dust an itll fall apart 5 the brush will continue to spin when its not supposed to in upright 6 non stainless ball bearings and 7 water will get in the motor an screw it up
At least with the smart wash it looks easy to clean, get to the brushes. I have a dual power max, and it is a two hour job just to get the brushes. You have to unscrew the entire thing, remove the belts ect and then start cleaning what you can reach. Then put everything back together again. When it started smoking, I stopped using it and bought a Bissell. Takes five minutes to clean.
Mine smells like it’s burning and it’s suddenly super loud . I’ve tried cleaning it and clearing out clogs … any suggestions before I throw it in the dumpster 😭😭?
I just took apart another Hoover power dash pet cleaner. It's the 6th carpet cleaner I've brought in the last 5 yrs ( 3 Hoovers 2 Bissell & 1 Eureka )...it's because of the belt, it just gets stuck an clogged an the brush stops spinning then I smell burned rubber even though I clean it inside an out but this last one I fixed an now the 2 top screws are striped an now I'm trying to figure it out by placing those plastic strip things over it but if I don't find it at dollar tree im pretty much over it an I'll have to buy another one .. but I'm a female I had one screw driver ( my daddy tools were stolen from me by siblings who don't fix 💩 after he passed 😑😡) an I was able to take it apart an out it back so anyone can absolutely do this... I also learned how at CZcams University like everyone else 👌🏽😆😩
Where is the lint trap that miraculously cleared itself. I turned my on it’s side and no miracle here. How do we get to it and clean it out. Do you know where it is?
It didn't miraculously clear itself at all. I clearly described the process in the video. Here's a link to part 1: czcams.com/video/4zei34IEby8/video.html
@vacLab the process that you said fixed the machine was turning it on its side and giving it a shake and a suction valve opened after doing so. I’ve tried both sides, shaking it on the right side, then left . Still nothing. No clog, but it won’t suck from the hose.
@@shannonw881 Yes I am having the same problem. It's that the bottom suction mode won't kick on so the water receptacle stays 100% dry. The lower sections where the hose plugs in has no suction at all. Turning it on its side is not "clicking" it on, it just won't turn on.
Mine worked great the first few times I used it. Now it won't suck up the water. I have suction from the hole inside the extraction tank, but no suction from the hole that pulls from the plastic roller cover. Any ideas? Very frustrating.
In the off chance someone has the same issue, finds your video and sees my comments, here's how I fixed with the help of a support agent: clean out the dirty water tank and rinse the filter that's in the corner of the tank. Add 2 cups warm clean water to the dirty water tank. If there's no water in the clean water tank add a couple cups there as well. Secure the tanks back on the unit and run in the upright position for 3 minutes. Then, without turning it off, recline the handle, move it forward to dispense then backwards to suck up what was dispensed. In my case, it worked. Note that the filter did have a very small bit of gunk in it before I rinsed it. Didn't seem like it could have been enough to cause the issue, but maybe...
Clean the machine in between each use and it'll work fine...remove the rollers and let dry after and they will continue to spin. Letting gunk build up it detrimental to the machine...
I thoroughly clean mine after every use. The brushes stopped spinning halfway through cleaning a (short pile) rug today. I vacuum prior to using the smart wash. Your advice sounds great, but it doesn't solve the problem, or prevent it from happening.
The part 2. Found another video of yours that gave a time estimate for your family room. Doing some hard research for a carpet cleaner as my 2 month old is growing quick and we have 2 cats, a new pup who can’t control his bladder, and a bunny. Floor is quite bad.
I had trouble from the beginning. It never had any suction. I thought it was me. I tried everything. I bought it and never got a chance to use it right away. So I couldn’t take it back. I used it once with no suction just in my small traffic area 6foot by 20foot. I just got it out again and watched your video and tried what you suggested to no avail. What an expensive piece of junk. Yep I’m pretty aggravated.
What would be your advice be on what to check when water is not being dispensed? I had already checked everything you checked before watching this video. I have only used it less than a handful of times on a 4x3ft flat carpet. Suction works great… but no water/solution comes out when pushing forward. It says wash when going forward and dry when pulling back.
I am waiting on a response for the warranty… it’s been over a year. I would just like to fix it if there was a way, because I moved a bunch stuff to clean the carpets and who knows when I can get it back if they want it repaired. Bissel wanted me to drive 2.5hrs to drop off leaky dirty water tank on a spotbot, no mechanical parts! Just needed one where it was sealed better. By the time I would drop it off for repair and pick it up I could buy a new one for the same price in gas and time. That’s why I would like to try and fix mine.
I don't like these, I like the older school ones that not only separate each liquid but I like to deep clean therefore like to be able to extra rinse with plain water. This one seems to put down a lot of cleaner, prob not good for pet paws either (the residual cleaning solution) Additionally I barely lifted the brush cover lever & the plastic peg & 2 metal "pins" pins popped out rendering the whole thing useless. Ib been so mad had I paid retail.
@@VacLab I watched both videos and did everything on your video. Thank you for showing me how to remove the brushes. I stuck my fingers thru the tube and even stuck a straw brush thru it and there's no blockage anywhere. What else would you suggest to try? Thank you.
@@switchftstar7 Yes I called them & they told what to try and it worked they said take it in the garage and fill the water thing and put it on and turn it on and off a few times to see if that works and it did kinda weird to me but it did work good luck with yours and please let me know if it works for you.
I bought one of those. Anything that finicky is a total piece of CRAP. I only had maybe 30 min. no more than an hours run time on mine and it quit working correctly. No clogs whatsoever. Only thing that happened was: the recovery tank got full and it stopped sucking which is what it's supposed to do but, after dumping and cleaning after such short usage it still would NOT WORK CORRECTLY. Only thing that solved the issue of not sucking was just to remove the float. I had to do this because the carpet was already wet. So, IF YOUR CLEANER WILL NOT SUCK WATER AFTER CHECKING FOR CLOGS AND CLEANING, WATCH THE FLOAT, IF IT RISES UP, CLOSES OFF THE PORT AND STARTS BLOWING AIR OUT THE BOTTOM AND WON'T STOP THE ONLY SOLUTION MIGHT BE TO REMOVE YOUR FLOAT.
How about simply placing a warranty claim? No need to type in all caps. Or, return it for a refund if within the return period (typically 30 days). No need to get emotional here. 😃
he might say no because he already has one its the turbo scrub and he might get a Bissell revolution to add to his collection with the hoover turbo scrub
I can attest to this. Dogs here and hair galore. Vacuum well first and then shampoo. You'll still have to clean after every shampooing, but cleaning after every use extends the life of the shampooer.
My machine is doing the same thing - won't suck water at all. I've already cleaned any little debris, etc. from everywhere. Is there some way you cleared the clog other than turning the machine on its side and jiggling it? That didn't work for me. I tried the solution another commenter gave about adding water to the dirty water tank and running for 3 minutes, but nothing. There is suction from the hole underneath the dirty water tank, but no suction from the hose areas. It picks up absolutely no water whatsoever. Let me know if I missed something - I hope to hear the satisfying swoosh sound of my clog clearing!
Oh my god. I figured out my issue. I didn’t have the dirty water tank put back together perfectly. Try taking your tank lid off and put back on again. Stupid. Absolutely stupid design.
@@karenburkhart2733 The float on my dirty water tank was not operating properly. It would immediately pop up once suction started, shutting the suction off. We put a small rubber ring around it to weight it down slightly to prevent this. It still floats up when the tank is filling/full, but doesn't automatically pop back up.
@@karenburkhart2733 Thank you! I watched this video hoping to figure out why mine wasn’t working. The video was helpful but didn’t fix my problem, so I scrolled through the comments and found yours. Sure enough when I looked at the cover it was not closed properly. I have used this machine many times and never had a problem but I loaned it to a friend. When she brought it back I checked to make sure it was clean but I didn’t check the tank. You not only helped me get my machine working, you also saved a friendship 😊
@@karenburkhart2733 Um, same here! After watching numerous videos and trying all kinds of things (which probably all helped because I cleaned my machine), your comment made me look at the tank lid, and lo and behold, same issue. I put it back together correctly and it works again! Thanks!
I have just used this shampooer a couple of times...Not a year old....Solution tank leaks.....Now, it does not pick up dirty water...Dirty tank is not filing...Concept is good but does not work ....Frustrating
Wow you sure are the mechanic. Tipped it on its side and heard a hiss . Have no idea what you did but i will call you when I have a problem with my hoover. meh
Shame on Hoover for using screws that rust... I wonder if this explains why I read so many reviews of belts breaking....possibly because of rusting bearings? I hope people who own these see this video so they know to take the end caps off and dry that tank out....I can't believe they use such cheap parts
Weird video. Explained lots about how the unit worked but no explanation of what the problem was or how to fix it. Other than turn it on its side and slap it.
This is the machine you never hope to own! my is Hoover Smartwash with Red trim. The seals for the vacuum really are poorly designed, Ever 15 min I would have to clean the brushes and area, and clean the seal of the vacuum or it would not suck up to Dry. GRrrr. The least bit of lint and it would stop! Don t buy!!!
I had the same issue with my cleaner. No suction. Checked as you did the best I could. No go. Then I shook it and turned it to the sides and it began working!!! Thanks so much!!! Appreciate your help so much!!!
Glad it worked!
This is the best explanatory video I've ever seen. Hoping to get the Hoover suction back on my device as my rug is soaked. Wish I lived next door to you! 😁
Thanks!
Just wanted to say a quick thanks - your advice to lubricate the bearings in the brush rollers fixed my machine (SmartWash Pet) and it’s running like a dream again. Much appreciated!
You are welcome!
Thank you!!! Husband and I watched the video and fixed ours.
@@angelahardwick945 glad to be of help!
Just wanted to say thank you for the video. My cleaner wasn't picking up the water and your video was very helpful and now it is working.
You're welcome!
I bought one of these cleaners when it first came out and it lasted a couple of hours when the brushrolls stopped turning. I returned it the next day. It cleaned medium pile carpets very well. Hoover needs to redesign this cleaner with better parts.I guess I was a beta tester.
Beta tester. Good one!
LOL I fixed it! Stupid little lemon seed was stuck in there. I did what he did, turned it upside down, slapped a little, shook it. Then it sucked up the little lemon seed. Mine is brand new, it's only been used 2 times. So now I'm happy it works! Now I know what to do if it happens again. Thanks dude!
You're welcome!
My mother in law gave us hers and its stuck on "dry only" so i am watching every hoover repair video i can find. Your explanations and demonstrations were fantastic, thank you!
Ours had the same symptom, low suction. Turned it on it's side, jiggled it, and it works like a charm again! Thanks for the video!
Glad it worked!
My problem was a clogged filter and main intake (pet hair. I figured that out last so you helped me maintenance everything else! Thanks!!
You're welcome.
Thank you, thank you. My cleaner is very new and I make sure I clean it out fully every time so I couldn't find any clogs. Yay, it worked!
You're welcome. 👍
Thanks for the video. I have a similar model and I now know how to better clean and locate clogs. So far none I I break it down and clean after each use and this should mean a longer use. Maintenance, Maintenance, Maintenance,
Excellent video. I learnt a lot. Thanks Bill!
You betcha!
Great repair Bill nice to see it working again 👌👌
Thanks.
Thanks for the video. You were quite helpful. You are appreciated.
My family just bought one and it’s not bad. I’m worried about the plastic melting and the screws rusting from water though, they should’ve considered that when producing these. Other than that, it’s pretty convenient to use. No trigger, just pull and push. Thanks for the videos, I’ll make sure to maintain ours so that doesn’t happen
Awesome vid thanks for the pointers, having same suction issue
Rubber-sealed bearings in the brushroll, non-stainless screws in the recovery tank, a complicated intake prone to clogging... it's design insanity like this that makes me appreciate the classic Steamvac design even more.
i still got a 2009 hoover steamvac supreme its made from Mexico so its lasted longer then the ones from China but i still perfer the classic design
accept the nozzle wasn't user friendly to clean.
@@Dankcatvacs no it pretty was sense you just take three screws out an the whole front nozzle pops off an you can get to everything clogging it but the new models just molded together
RIGHT !! I brought 6 SIX in the last 5 yrs from hoover, Bissell an Eureka 😑...I'm taking it as they don't want us fixing anything so they put cheap parts on it because u end up saying F it an just buy another one 😩🤣😭
@@joshuaryanferguson3702 I like the Chinese ones as long as I can keep the turbine from rusting.. I love how everything comes off for cleaning/drying..I put the machine and everything in front of a fan for a few hours so it blows the machine and all the parts dry.. making sure air goes through that turbine screen... things can still go wrong like the seals or the handle, etc...I'm interested to see by taking care of it (but still using it) how long it will last before it falls apart. So far over three years I've gotten 3 good uses out of it..still works like when I bought it. I remember getting a good deal on it at Home depot for like $93... I think that that time they were regularly $129... now they're $179 (not on sale) But nothing beats those 90s classic Steamvacs... that's for sure.
I am watching these videos to calm me after a shooting at my place, it is crazy right now outside, I am quite startled. Also glad this machine works again, I didn't know these could clog lol.
Shootings can be unsettling.
@@VacLab Yeah, very
What happened? Not use to that where I live. People are crazy these days but at least you are alright.
@@FJBsaidcornpop idk what really happened but it happened
Amen to that
This was a life saver! Thanks
Glad it helped!
Mine had the exact same issue, thank you!!
The problem with mine was a clogged filter in the intake tank. Thanks for the videos!
You are welcome!
You are welcome!
Really big thanks that’s happened with me and I watched your video and it works now , Thanks a lot
Fantastic!
Sir in your opinion what is the best carpet cleaner on the market right now? Mainly looking for a good clean, great dry, and simple design. Pls help I am looking to buy one. I have pulled apart vacuums before and got them working again but have ever owned a carpet cleaner. Any advice will help greatly.
I just borrowed my daughter’s smartwash to clean my carpets and it worked fine for a bit then stopped suctioning up the water. I had cleaned the unit prior to using it as it was so full of hair and stuff so I thought I had got it all. Even cleaned the brushes too. This may just be the issue. I’ll try turning it on it’s side and jiggle it. At least I think that’s what you did as it wasn’t shown in the video and hope I get suction back.
Nice Hoover Smart wash
OMG! I am pretty handy and couldn't fix this thing as was considering a tear-down and I just turned it on it's side and pounded it a little and like others here said: it worked...bananas. Thanks!....edit, it started doing it again and the whole turn sideways things is now not working.
@@samkochel6990 woohoo!
My brush cover doesn’t close nicely any idea? Nothing is broken the spring is right there. Please help
Very helpful for troubleshooting. Odd question, have you come across a hoover smartwash FH52023V at all? I have a broken part on mine and am looking for a replacement piece, but this model # seems like one that is never worked on, and parts are nonexistent or at least the one I need is. Thanks in advance, and love the content!
😂🫷🏻say no more. Your video was a delightful take on carpet cleaner fixes. Love the video!
Mine had the problem of the lower tank not being closed completely, as others have noted. A repair web site said that the tank lid issue is the problem 90% of the time. You've found something to try if the lid and tank attachments are not the cause,
So what exactly was the fix??
Great video. We own one of these, model FH52000G and really like it. I too stumbled onto ANOTHER curbside freebie. Had to do some MAJOR cleanup on it, plus sign on it stated that it "works great but has a slight leak", which appears to be due to a crack in the lower suction hose. I shot you an email to see if you had any tips on getting the lower assembly apart to replace the lower hose. I have the part on order. Thanks for the help - Great channel!
I haven't had to remove the lower assembly yet.
Did you figure out how to replace the lower suction hose?
Hi I wonder if it would be a good idea to spray metal components such as bearings and screws that seem to rust, with a waterproof spray before using it?
Why not just use grease? If metal is covered in grease, it can't rust.
Thank you for this.
You're welcome.
Mine works again! thanks!
Honestly thanks for posting. Was just now able to save my smartwash. Thank you!
Glad I could help!
I just unboxed my unit, read all the instructions and prepped the carpet...i got about 10 square feet shampooed and the suction kindof popped and the rollers stopped. I checked and cleaned everything and finally the rollers came on...for 2 or 3 seconds before the pop sounded again and again rollers stopped. I cannot believe hoover sells this. Ill try the side jostle, and check inside the hose port, but even if it decides to work again it is going back to hoover with a seriously harsh letter! Like they will care...but itll make me feel better!
Send it back.
Im on my third machine, had warrenty, the third machines second roller stopped working im gonna see if i can do what you did to fix it... thanks ..
Best of luck. 👍
For me when the carpet cleaner is in the upright position and I go to turn it on it does not turn on. It only turns on when I hit the handle release button. Then there is no suction.
Seems like a switch issue. If under warranty, get it replaced.
I have one and it’s honestly not the best for the amount I paid for it. Hoover sent me a replacement less than a year after I bought it. The first one leaked after turning it on. Now my replacement, leaks dirty water after shutting it off. There’s no obstructions that I can see or feel, but I do think that there might be a suction problem as well.
Your video helped me troubleshoot some things but I don’t know what else to do as the problem persists. Thoughts?
If you need to go a step higher, grab a rug doctor. Many people need professional levels of extraction these days.
Cool to see one in action! I’ve been curious about these. But they seem to get a lot of complaints whenever the ads pop up on Facebook. How would you say the extraction is compared to the old school Steam Vacs?
Seems to be similar, but I need to test it on my home carpet.
Seems to be similar, but I need to test it on my home carpet.
Have a problem the roller brushes cover clip has come off any ideas need help thanks
If a part is broken, contact Hoover for replacement parts.
Did you fumble with it with all the parts on and off? My rollers are running great, but suction is nothing like it was when I first got it. I lent it out to my family and they said everything was working fine. 😢
So is it working fine or still low on suction?
I watched your part 1 and now this part 2. As I mentioned in your part 1, I continuously clean out the pet hair from the rollers and the filters and rinse the rollers off. I have used this machine a lot in the 6 months I've owned it. I take great care of the cleaning but after I shampooed my carpets I started the rinse cycle (which is done by removing the "solution tank" and filling your clean water tank) then you can proceed to just rinsing only by moving it back and forth. I have done this several times in the past, however today the machine started making a loud noise and smoke came out of the motor. I've checked all the components that you have shown in your videos. Do you have any idea how to get to the motor in the back to see if perhaps maybe there is pet hair in there and that is what is making my motor work overtime? My rollers are clean and the bearings are amazing and they spin freely and every outlet is and continues to be cleaned out as I use it. I appreciate any advise. I'm going to call Hoover soon to see if they can help me. I spent good money on Amazon for this and I love it besides the current motor issue blowing out black smoke out of the blue so to speak.
If the motor is smoking, the machine is done. If it's still under warranty, get a replacement.
@@VacLab Man....thank you for your quick reply. This stinks! I keep it cleaned out even before that float reaches the top by cleaning the rollers and rinsing out that dirty water tank. 6 monhts is not a long time to considering the $300.00 on Amazon that I did. No I did not register it for a warranty unfortanutely. I'm going to take it to a local Hoover repair shop where I live in Indianapolis for them to take a quick look but I bet you are right it's going to be trash. Do you have any recommendations on what to do prevent this especially for a consumer like myself that makes sure it stays clean while in use. Then "BOOM" the motor starts blowing out black smoke??
@@DonnelleGriffin you must pre-vacuum thoroughly with a high airflow machine.
czcams.com/video/By7VwaokT1c/video.html
@@VacLab Absolutely, I vacuum 2-3 times a week because of the fact that I have a cat that has long thick hair. I have a vacuum that has a plastic canister container. Once I am done I dump out the plastic canister, also I remove the under filter canister and empty it as well. I take out the foam filters, pull all the debris off of them and rinse them and let them air dry and put the vacuum back together after everything is dry. Then I store away my vacuum. I have had this Eureka canister vacuum cleaner for 8 years (because I take care care of it). I have it on the lowest carpet setting so it sucks out all the cat hair and other debris in my carpet. Somteims I have to vacuum twice to ensure I get all the carpets cleaned as much as a vacuum can do. I watched your video of the link you shared. thank you for that. :) I would never shampoo a carpet with any kind of known debris as that would be defeating the purpose. :) I took my Hoover smart wash to a local place in Indianapolis, IN today and they took it apart and didn't see any clogs at all. They just said at one point the motor once they took the motor out has received a condensation of moisture and it seized it. It was just a tiny bit of rust in there and it caused it to start making grinding noises. I will be contacting Amazon and go from there since they were the seller of the actual shampooer. It wasn't a 2nd hand seller on Amazon.com. thank you for your help, your videos are great!
So mine is working in the same condition minus the burnt plastic but as far as the "release valve" goes, you just turned it over and it popped open. So that is great for your machine but if I turn mine over the release valve does not "pop open"
Ummmmm do you know how to deal with" the release valve" if one is not so lucky to just happen to "pop open" when you lay it on the.side ?
Thanks
Take it apart and clean everything. Good luck. 😁
What would you suggest if its leaking through the solution tank when solution tank isnt even seated?
Contact Hoover for service or replacement parts.
My solution tank on this model leaks from the back once I put the tank into its little holder. How do I fix that. I don’t believe it is the tank itself as it doesn’t leak until it’s placed on the plunger in the place it sits. Help. As I don’t want to purchase a new machine!!!!!
Clean all the seals. If under warranty, obtain a new part.
My washers brushes just stopped spinning, and I will get right to it, and find those bearings.
Very good video
I’m having high suction from the top hole that feeds into the dirty water tank (near the motor) and then zero suction from the hose feed at the head of the vaccuum 😫 I’ve tried everything in your video but still no luck. Any ideas?
Also - great video, best troubleshooting I’ve seen thus far for this unit!
The hose connection or hose itself could be the issue.
I was searching for the cause of my Hoover Smartwash not putting water out. I did not find the answer anywhere in several videos. So I decided to figure it out by myself. Easy enough to find that the holes were clogged in the sprayer part that snaps onto the front and where you can see the water going out then being sucked up. Could you please post another video showing this issue and the answer? I used a paper clip that I straightened to clean the holes.
That would be great! I'm having the same issue of it not dispensing water. Been searching and came across this one. I will look at my sprayer part and see if I find a clog there. Thank you!
Me too I have looked at the whole attachment baby figure it out. They talk about priming it by holding the trigger for 1 minute but it only drips.
@@1205HOTGIRL Try using a straightened paper clip to unplug the holes. Poke the paper clip into the holes to clear them so that the water can come out.
I'm going to try that.
I use a wooden skewer to clean the clear head thingy. You might find it a bit easier than using a paper clip. Once you get into a routine it’s quick and easy to do at the same time you empty and refill the tanks. Maintenance is everything with these! These videos are great, Hoover don’t offer too much troubleshooting in the manual. They should include a cleaning/maintenance kit with it I reckon.
I’m have this exact problem now and found your video. I’ve done all you said except my hardware isn’t rusted. Still no suction. Any other ideas??
Nope. Other than to get it serviced.
I have the Hoover smartwash pet carpet cleaner and it works great but I've tried using the upholstery cleaner and the solution doesn't dispense only the water do you have any suggestions on troubleshooting this matter?
Contact Hoover's website for assistance.
i hate this design for alot of reason
1 small tank
2 belt is a hassle to change
3 motor is prone to seize up
4 all the screws will rust an go to dust an itll fall apart
5 the brush will continue to spin when its not supposed to in upright
6 non stainless ball bearings and
7 water will get in the motor an screw it up
I bought hoover pet smartwash 2 times . in both I don't feel any heat on the carpet with dry only mode . how can I tell if it's working fine ?
Place your hand over the bottom exhaust. It won't heat up the carpet much though.
At least with the smart wash it looks easy to clean, get to the brushes. I have a dual power max, and it is a two hour job just to get the brushes. You have to unscrew the entire thing, remove the belts ect and then start cleaning what you can reach. Then put everything back together again.
When it started smoking, I stopped using it and bought a Bissell. Takes five minutes to clean.
Mine smells like it’s burning and it’s suddenly super loud . I’ve tried cleaning it and clearing out clogs … any suggestions before I throw it in the dumpster 😭😭?
If it smells like it's burning, it's most likely dumpster time.
I just brought a hoover pet shampoo er water is not coming out. Please help me 😊
If you just bought it, take it back from where you purchased it.
Mine is locked up where the brush roll connects to the machine. Those gears (?) Won't turn on the back brush roll. Not sure what to do
If it's still under warranty, get another one.
Probably a broken drive belt.
I just took apart another Hoover power dash pet cleaner. It's the 6th carpet cleaner I've brought in the last 5 yrs ( 3 Hoovers 2 Bissell & 1 Eureka )...it's because of the belt, it just gets stuck an clogged an the brush stops spinning then I smell burned rubber even though I clean it inside an out but this last one I fixed an now the 2 top screws are striped an now I'm trying to figure it out by placing those plastic strip things over it but if I don't find it at dollar tree im pretty much over it an I'll have to buy another one .. but I'm a female I had one screw driver ( my daddy tools were stolen from me by siblings who don't fix 💩 after he passed 😑😡) an I was able to take it apart an out it back so anyone can absolutely do this... I also learned how at CZcams University like everyone else 👌🏽😆😩
Where is the lint trap that miraculously cleared itself. I turned my on it’s side and no miracle here. How do we get to it and clean it out. Do you know where it is?
It didn't miraculously clear itself at all. I clearly described the process in the video. Here's a link to part 1: czcams.com/video/4zei34IEby8/video.html
@vacLab the process that you said fixed the machine was turning it on its side and giving it a shake and a suction valve opened after doing so. I’ve tried both sides, shaking it on the right side, then left . Still nothing. No clog, but it won’t suck from the hose.
@@shannonw881 Yes I am having the same problem. It's that the bottom suction mode won't kick on so the water receptacle stays 100% dry. The lower sections where the hose plugs in has no suction at all. Turning it on its side is not "clicking" it on, it just won't turn on.
Mine worked great the first few times I used it. Now it won't suck up the water. I have suction from the hole inside the extraction tank, but no suction from the hole that pulls from the plastic roller cover. Any ideas? Very frustrating.
Is it still under warranty?
@@VacLab yep, 5 year limited warranty.
@@karlac34 contact the company and have them fix it. They may have you send it to a service center somewhere.
In the off chance someone has the same issue, finds your video and sees my comments, here's how I fixed with the help of a support agent: clean out the dirty water tank and rinse the filter that's in the corner of the tank. Add 2 cups warm clean water to the dirty water tank. If there's no water in the clean water tank add a couple cups there as well. Secure the tanks back on the unit and run in the upright position for 3 minutes. Then, without turning it off, recline the handle, move it forward to dispense then backwards to suck up what was dispensed. In my case, it worked. Note that the filter did have a very small bit of gunk in it before I rinsed it. Didn't seem like it could have been enough to cause the issue, but maybe...
Going to give this a try if not im heading to get a refund
Hello! Mine won't turn on. What can it be?
Many things. Have it serviced.
Clean the machine in between each use and it'll work fine...remove the rollers and let dry after and they will continue to spin. Letting gunk build up it detrimental to the machine...
Do you realize this was a freebie from Facebook Marketplace? The abuse wasn't from me.
I thoroughly clean mine after every use. The brushes stopped spinning halfway through cleaning a (short pile) rug today. I vacuum prior to using the smart wash. Your advice sounds great, but it doesn't solve the problem, or prevent it from happening.
How dry was the carpet after you got here suction to work again?
In this video or Part 1? You can see me pour water on the carpet in Part 2.
The part 2. Found another video of yours that gave a time estimate for your family room.
Doing some hard research for a carpet cleaner as my 2 month old is growing quick and we have 2 cats, a new pup who can’t control his bladder, and a bunny. Floor is quite bad.
I had trouble from the beginning. It never had any suction. I thought it was me. I tried everything. I bought it and never got a chance to use it right away. So I couldn’t take it back. I used it once with no suction just in my small traffic area 6foot by 20foot. I just got it out again and watched your video and tried what you suggested to no avail. What an expensive piece of junk. Yep I’m pretty aggravated.
When you buy a new product, make sure it works as expected within the first few days. If it fails, take it back for a refund.
What would be your advice be on what to check when water is not being dispensed? I had already checked everything you checked before watching this video. I have only used it less than a handful of times on a 4x3ft flat carpet. Suction works great… but no water/solution comes out when pushing forward. It says wash when going forward and dry when pulling back.
Get it serviced/repaired if still under warranty.
I am waiting on a response for the warranty… it’s been over a year. I would just like to fix it if there was a way, because I moved a bunch stuff to clean the carpets and who knows when I can get it back if they want it repaired. Bissel wanted me to drive 2.5hrs to drop off leaky dirty water tank on a spotbot, no mechanical parts! Just needed one where it was sealed better. By the time I would drop it off for repair and pick it up I could buy a new one for the same price in gas and time. That’s why I would like to try and fix mine.
@@TheBacardiPrincess sounds like you may have an electrical or mechanical issue and that goes beyond typical home fiddling.
Ok thank you. I thought maybe there could be an area to checkout that I overlooked.
@@TheBacardiPrincess Were you ever able to figure this out? I'm having the same issue and it's so frustrating!
I don’t get no suction help me
There's nothing I can do. Get it serviced or return it for a refund.
I don't like these, I like the older school ones that not only separate each liquid but I like to deep clean therefore like to be able to extra rinse with plain water. This one seems to put down a lot of cleaner, prob not good for pet paws either (the residual cleaning solution) Additionally I barely lifted the brush cover lever & the plastic peg & 2 metal "pins" pins popped out rendering the whole thing useless. Ib been so mad had I paid retail.
Did you get warranty service for your issues?
I can't feel the suction from the tube what should I troubleshoot?
Everything.
@@VacLab I watched both videos and did everything on your video. Thank you for showing me how to remove the brushes. I stuck my fingers thru the tube and even stuck a straw brush thru it and there's no blockage anywhere. What else would you suggest to try? Thank you.
@@myli5177 take it to a service center or obtain a replacement under warranty.
Mine when i put the clean water on it starts leaking on floor continusly help please.
Get it serviced.
Mine is doing the same thing. Were you able to find out what was causing this?
@@switchftstar7 Yes I called them & they told what to try and it worked they said take it in the garage and fill the water thing and put it on and turn it on and off a few times to see if that works and it did kinda weird to me but it did work good luck with yours and please let me know if it works for you.
There $598 in Australia
Those Berings come out.
Good video but my problem is it’s not dispensing water when using vacuum hand held works but not vacuum 😤☹️
Get it serviced or replaced under warranty.
I bought one of those. Anything that finicky is a total piece of CRAP. I only had maybe 30 min. no more than an hours run time on mine and it quit working correctly. No clogs whatsoever. Only thing that happened was: the recovery tank got full and it stopped sucking which is what it's supposed to do but, after dumping and cleaning after such short usage it still would NOT WORK CORRECTLY.
Only thing that solved the issue of not sucking was just to remove the float. I had to do this because the carpet was already wet.
So, IF YOUR CLEANER WILL NOT SUCK WATER AFTER CHECKING FOR CLOGS AND CLEANING, WATCH THE FLOAT, IF IT RISES UP, CLOSES OFF THE PORT AND STARTS BLOWING AIR OUT THE BOTTOM AND WON'T STOP THE ONLY SOLUTION MIGHT BE TO REMOVE YOUR FLOAT.
How about simply placing a warranty claim? No need to type in all caps.
Or, return it for a refund if within the return period (typically 30 days). No need to get emotional here. 😃
Mines still no suction
Get it serviced or replaced.
Will you be keeping this?
he might say no because he already has one its the turbo scrub and he might get a Bissell revolution to add to his collection with the hoover turbo scrub
I'll have to see it in action on my carpets.
@@justinlyonsPawPatrol i say this one is better because it has a rinse feature . only older bissells had that.
They must have had dogs, and didn’t clean the cleaner in between use.
I can attest to this. Dogs here and hair galore. Vacuum well first and then shampoo. You'll still have to clean after every shampooing, but cleaning after every use extends the life of the shampooer.
After watching your video, I got the vacumn to suck up the dirty water. I also was unable to find any clogs.
Wonderful!
Cool
check vbx bearing they have 606 bearings $9 for a made in japan or 5.75 for a china pride one.
I mentioned 606 bearings in the previous video. I stock them. About $1 each.
My friggin hose won't suction at all. This ish sucks. The regular brush rollers work fine. I don't get it.
Either the hose has a split/hole or it's not inserted properly.
@@VacLab ok...it's primed and there's suction now... but not spraying 🙄 Good grief.
My machine is doing the same thing - won't suck water at all. I've already cleaned any little debris, etc. from everywhere.
Is there some way you cleared the clog other than turning the machine on its side and jiggling it? That didn't work for me.
I tried the solution another commenter gave about adding water to the dirty water tank and running for 3 minutes, but nothing. There is suction from the hole underneath the dirty water tank, but no suction from the hose areas. It picks up absolutely no water whatsoever.
Let me know if I missed something - I hope to hear the satisfying swoosh sound of my clog clearing!
Same issue. Did yours ever get fixed?
Oh my god. I figured out my issue. I didn’t have the dirty water tank put back together perfectly. Try taking your tank lid off and put back on again. Stupid. Absolutely stupid design.
@@karenburkhart2733 The float on my dirty water tank was not operating properly. It would immediately pop up once suction started, shutting the suction off. We put a small rubber ring around it to weight it down slightly to prevent this. It still floats up when the tank is filling/full, but doesn't automatically pop back up.
@@karenburkhart2733 Thank you! I watched this video hoping to figure out why mine wasn’t working. The video was helpful but didn’t fix my problem, so I scrolled through the comments and found yours. Sure enough when I looked at the cover it was not closed properly. I have used this machine many times and never had a problem but I loaned it to a friend. When she brought it back I checked to make sure it was clean but I didn’t check the tank. You not only helped me get my machine working, you also saved a friendship 😊
@@karenburkhart2733 Um, same here! After watching numerous videos and trying all kinds of things (which probably all helped because I cleaned my machine), your comment made me look at the tank lid, and lo and behold, same issue. I put it back together correctly and it works again! Thanks!
Mine won't dispense water
Get it serviced or replaced under warranty.
I have just used this shampooer a couple of times...Not a year old....Solution tank leaks.....Now, it does not pick up dirty water...Dirty tank is not filing...Concept is good but does not work ....Frustrating
Get warranty support involved if your machine isn't working.
Wow you sure are the mechanic. Tipped it on its side and heard a hiss . Have no idea what you did but i will call you when I have a problem with my hoover. meh
Well if that fixed it, what's the issue smarty pants? 🤣
Brush isn't working
It was in bad shape. Works well now though.
@@VacLab what did u do
@@sherryryan9540 it's in the video. Take a look.
Shame on Hoover for using screws that rust... I wonder if this explains why I read so many reviews of belts breaking....possibly because of rusting bearings? I hope people who own these see this video so they know to take the end caps off and dry that tank out....I can't believe they use such cheap parts
Remember, it's a cheap machine. If it was $500, things would be different.
Thank you wd40 and dawn solved my issue
i live in a home with a bunch of long haired women, so i assumed it was the belt, it was the bearing
Weird video. Explained lots about how the unit worked but no explanation of what the problem was or how to fix it. Other than turn it on its side and slap it.
Well, that's what worked in this case, wasn't it? Life works that way sometimes.
This is the machine you never hope to own! my is Hoover Smartwash with Red trim. The seals for the vacuum really are poorly designed, Ever 15 min I would have to clean the brushes and area, and clean the seal of the vacuum or it would not suck up to Dry. GRrrr. The least bit of lint and it would stop! Don t buy!!!