Product Management Mock Interview | Root Cause Analysis for Google Pay ft. Aakriti Bajaj | PM School

🚀 𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄 to the upcoming cohort - lnkd.in/d9XStqg
🙏 Enroll in 𝗣𝗠 𝗦𝗰𝗵𝗼𝗼𝗹 𝗫, Self-Serve - tinyurl.com/2p92jz5z
🙌 Ace PM Interviews - tinyurl.com/yury4edm
📊 Enroll in Analytics for PMs - tinyurl.com/y542cuaw
🤳 Subscribe to our CZcams channel - tinyurl.com/ne4jc2dc
​📱 Follow us on Instagram - / pmschoolx
🎧 Follow us on Spotify - lnkd.in/daQNHBGq
👊 Participate in Live Challenges - lnkd.in/dh24a76q
🐦Follow us on Twitter - / pmschoolx
0:00 Introductions
0:40 Google Pay has had a 10% decrease in their payments, what could have caused this issue?
0:56 Interviewee is decoding what the decrease in payments means
1:08 Clarifying questions asked by the interviewee (when this drop was observed)
1:45 Discussing the structure of how the problem will be solved by the interviewee
02:23 Asking Clarifying questions like decrease for a specific demography
03:00 Asking more Clarifying questions
03:34 Factors for the problem
06:07 User journey being investigated in detail to identify the issue
07:07 Primary use cases of making payment while Google Pay
10:30 Identifying issues with the payment method for merchant payments
12:20 Zeroing down the issue of merchant payments via payment request sent to the user
16:19 Concluding the interview
Mock Series Content Creators and Guests 👇
Aakriti Bajaj, PM at Edenred, Ex - Mastercard, Pine Labs
/ aakriti-bajaj
Anvika Kumar, SPM at Cult.fit
/ aakriti-bajaj
Playlists below -
📼 Explainers - tinyurl.com/4jfvx4sv
📼 PM under 5 MInutes - tinyurl.com/bdds89pu
📼 BREAKING INTO PM - tinyurl.com/2t9xbw9m
📼 The Product Rule Book - tinyurl.com/2p8tsufz
📼 Star Lecture Series - tinyurl.com/2p9c9r58
📼 Mock-ups - tinyurl.com/fmpyx5c
📼 Guest Sessions - tinyurl.com/vhf88sny
📼 Product Leaders - tinyurl.com/2endezn4
📼 Testimonials - tinyurl.com/2avj4dup
📼 Shorts Playlist - tinyurl.com/psx8cfwr
PM School is the leading platform for Product Management aspirants in India, founded by BITS Pilani and IIT Bombay graduates. We believe Product, as a discipline, is best taught by industry practitioners. Our Live Program has produced PMs who now work at top companies like BYJU'S, Reliance Jio, Ninjacart, Games24x7, Classplus and Freecharge to name a few.
Our faculty are also regular as guest speakers at premier institutions like ISB, IIT Bombay, IIT Kanpur, BITS Pilani, IIT Kharagpur, IIT BHU, IIM Indore and IIFT Delhi.
#tech​ #product​ #mockinterview​ #mock​ #productdesign #PM​ #explainers #hindi
#pmschool​ #productmanagement​ #product #job #interview #resume #mockinterview #community

[@pmschoolx]

🚀 𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄 to the upcoming cohort - lnkd.in/d9XStqg
🙏 Enroll in 𝗣𝗠 𝗦𝗰𝗵𝗼𝗼𝗹 𝗫, Self-Serve - tinyurl.com/2p92jz5z
🙌 Ace PM Interviews - tinyurl.com/yury4edm
📊 Enroll in Analytics for PMs - tinyurl.com/y542cuaw
🤳 Subscribe to our CZcams channel - tinyurl.com/ne4jc2dc
​📱 Follow us on Instagram - instagram.com/pmschoolx/
🎧 Follow us on Spotify - lnkd.in/daQNHBGq
👊 Participate in Live Challenges - lnkd.in/dh24a76q
🐦Follow us on Twitter - twitter.com/pmschoolx
Mock Series Content Creators and Guests 👇
Aakriti Bajaj, PM at Edenred, Ex - Mastercard, Pine Labs
www.linkedin.com/in/aakriti-bajaj/
Anvika Kumar, SPM at Cult.fit
www.linkedin.com/in/aakriti-bajaj/

[@AmanKumar-wh8tk]

Great interview. I just feel you could have asked a few more questions like 1. Whether this 10% reduction is due to the transaction failure or simply people not making the payments. 2. Is it happening for existing users, new users specifically or across? 3. Are all the merchants/ applications compatible with our payment services through the pop-ups? 4. Is the reduction due to behavioural(privacy/ security concerns) or technical (already mentioned) issues ? etc.

[@arpitmit]

Superb one! Great Flow and seemed like a good dialogue! I only feel one of the key questions that could have been asked is if the issue is occurring with offline merchant payments (Shops, POS) or Online merchant payments (E-commerce) that would have narrowed down if the issue is occurring with 'QR code Scan and Detection' or payment request collection - which was anyways found out! In all, a great mock interview!

[@architahuja4268]

The release was recent but the drop was gradual. Didnt add up

[@KartiK.kk1729]

same question

[@architbhargava8035]

A pretty solid mock. A nudge from aakriti for merchant vs peer to peer was spot on. It also shows how right nudges from interviews could be so useful.

[@pmschoolx]

Thanks a lot for the feedback :)

[@architbhargava8035]

​@@pmschoolx I owe a thanks to you guys. I transitioned into PM role about 2 years back, and now on SPM track. I owe a lot of my learnings to this channel.

[@subtlyaniket]

In external factors, one could also have evaluated if there's change in the PSP landscape or regulatory changes by NPCI/RBI.

[@varshanth9029]

helpful