Touring the iBuyPower Build Facility... is iBuyPower worth it?!
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- čas přidán 19. 03. 2024
- iBuyPower is one of the LARGEST SI’s in America! Today we take a tour where we follow our PC order through the process of being built and tested and see exactly what it takes to run a business like iBuyPower
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My wife has an iBuyPower PC, during the great GPU shortage it was cheaper to buy the whole system from iBuyPower than it was to buy just the GPU from scalpers. Thank you iBuyPower for not doing stupid markups.
I shuck a prebuilt for the gpu during the shortage lol
I bought a prebuilt during the shortage as I got a dell 8940 with a 3070 for around the price of a 3070 by itself......still using it, admittedly with an aftermarket aio and extra fans@@matthewbass8152
I used a competitor, but I did the same thing during the GPU shortage. I took the CPU, GPU, SSD, and cooler and upgraded my PC with them. Sold the rest of the parts locally. Really saved me some money AND it was well assembled!
Same time we bought our sons from Ibuypower. No issues at all. IF i had to pick on something it was the fact i had to email twice to get my windows keys because we changed cases.
The GPU "Shortage" was a scam...price gouging much like the current "Inflation"....wake up sheeple.
Thank you for coming out to our HQ Jay! We hope you enjoyed the experience of configuring your own PC and doing a facility tour with us! We've made it our mission to continue improving our processes to better the whole customer service journey with our PCs.
Warm wishes from all of us at iBUYPOWER and looking forward to more!
Had a great experience over all with both of my Ibuypower PCs. One suggestion is making some of those Ibuypower parts available for out of warranty repairs later. My Ibuypower AIO cooler quit 4 years after I got my PC (not out of the norm for that to happen) and when I tried to order a new one with the Ibuypower branding I was told those were only available for the new systems being built or warranty repairs. I literally was saying "Ibuypower take my money!" and the answer was no. Ended up ordering a kraken AIO through someone else.
can I buy a minesweeper PC
Silly question guys.....Do you ship OS?
I checked your website and it's not clear.
I know shipping to say Aus would be nuts, $$$ wise, but I'm thinking Aus really needs the kind of service you provide.
I applaud that you were willing to let cameras into your facility at all, it shows that you have at least some confidence in your processes. Though I do have a question regarding (I believe) an MR Slate 104 I've seen at a local store of mine. I noticed that the shelf model had only one stick of ram in it and to my knowledge you should never have less than 2 unless you want to bottleneck a system by limiting the bandwidth of the ram. Is that simply a leftover prebuilt that is no longer representative of current ones or is there something else going on that I missed? In my mind, if you're buying a system that north of 1000 dollars like that one is, dual kits of ram should be so standardized you don't even need to think about it especially given how cheap some dual kits of ram can get despite having solid specs and capacity.
i got my ibuypower pc 2 days ago and i love it
Phil is on point with those floating labels. Looking sharp.
Jay can't read it was 16 gigs of ram not 32🤣🤣🤣
@@SaraMorgan-ym6ue he said 2 16gb sticks which is 32gb in total
Since IBP are going to be reading these comments, I just want to say good work and thank you guys. At the beginning of the pandemic, I specced a PC and had it shipped to my almost completely tech illiterate sister-in -law. It arrived in perfect condition, it was easy to set up and it enabled her to work from home and continue to make money for her family. It also introduced her to gaming, which she has continued to enjoy. I've always built my own machines but I bought a Y60 case to build my son's music production system in. I could have gone with a generic case since the machine is not used for gaming but he wanted a bit of flair. I was really impressed with both the cool design and the quality of the case and so then I built my wife's machine in the elegant Revolt 3 which she absolutely loves. Finally, I've just finished my new machine in the flaming red Y40 and it looks fantastic. Once again thank you IBP from our family for producing great products and thank you Jay, Phil and Nic for producing an informative video. BTW Phile, nice work on the in-video titles. Nicely done.
It's nice to see wholesome comments online, legit makes my day. Since the internet can be so negative alll the time. To add to this my little bros first pc was an IBP machine and it worked great for years. Even had some issues and they fixed it super quick. It was a good experience overall.
I've also had a good experience cause I was nervous at first cause of people saying don't buy a pre built but I got the y40 and I couldn't be happier specs are
Ryzen 7 7700
4070
700w psu
32gb t force ram
2 tb ssd
Aio
Alot of fans lol
I used I Buy Power for my first PC back in 02 and loved them. I used them a second time about 10 years ago and another great experience. I put a PC together myself for the first time a couple years ago and probably will continue to do so going forward but if I ever do go with a pre-built again I highly recommend I Buy Power
14:30 Mori case cameo! Wasn't expecting a Calli jump scare in this random video 😆
I kinda want that case, or the Kronii one.
SAME... I want to start a Hololive PC case collection, and First one that list is going to be Callie & Watson. Then I'll get Bae's and Kronii's cases🙂
Deadbeats sound off!!
💀
not the first time a wild holomem appeared in a pc tech channel video lol
I'm not target demographic for an SI but appreciate this transparency. Will definitely recommend this video to friends/family looking at getting a pc. Top tier video, shout out to everyone involved in making this happen.
Usually dont comment too much, but this type of content is fantastic & much appreciated. I´ve gotten my Own System from IBP in Europe 4 Years ago and once I had issues with the initial product after a couple months they sent out a company to pick it up without hassle, fixed everything and had it sent back to me with patient support.
I know this process is not appealing to us regular JTC subscribers, but I absolutely see the value for someone who wants a turn key experience. If i had 0 skills for PC building and wanted to play on pc, I wouldn't hesitate to go this route after watching this. Nice work Jay and team.
Ahh but maybe you haven't thought of the secondary benefits. If you build a machine for family then you are tech support forever. I got my sister-in-law to buy an IBP machine that I specified on their website I then sent IBP and her the spec. She ordered it and they delivered. Now if she has a problem then she 'must' call IBP because I can't 'touch' their machine.
It's not terribly difficult learning to build your own PC. Assembly isn't too hard, buying the tools isn't too expensive, and you're in charge of the quality control. Troubleshooting kinda' sucks sometimes if you're not a software engineer or don't understand how to partition drives without wiping your OS, hard to know if you broke something of if the part is defective...but yeah. I'd much rather build my own custom rig even with the tedious PITA parts of the process.
@@PaulLemars01 and the third benefit, you get warranty for the entire system. If something breaks you dont have to troubleshoot it yourself. Most people dont even have extra parts laying around for troubleshooting.
I bought a Revolt 2 from ibuypower about 7 years ago and it was an incredible system especially for the price. Really like how they would update you in real time online as to what they were doing. They listed every test and process they used and whether it passed or failed and were pretty quick. The packaging was also excellent.
9:51 - Lab Tour starts
Love that we actually got to see the facility. Seeing the size of the warehouse and the fact the entire customer service department is also on site in California makes me understand the price markup a little. Still more than I would pay, but I get not everyone has the time or desire to learn PC building.
Also, thanks to the marketing team that greenlit the tour to make this video actually worth watching over a typical sponsored video.
Maybe a mark up but not when Graphics Cards were impossible to get.
Chankulda, wtf are you are talking about?
Great video! Thanks to both the JTC team and iBuypower for making this little inside tour possible. ❤
thanks for doing this, i love "how its made" what an incredible insight to a company i didnt know anything about
I bought an iBuyPower pc around 2010 and was amazed at how well it was built and worked. When I started gaming on it I noticed artifacts on the screen and called them. They quickly RMA'd me a new video card and it worked fine after that. I've been building my own pc's since then but my experience with them was awesome!
Thank you for this video. My son bought his pc from them, the graphics card came inside at that time and it wasn’t working. Customer service was phenomenal. He’s had it since 2021 and no issues.
Probably said below, but:
Thank you to you, Jay, for showing us what takes place behind the scenes, and big thank you shout out to iBUYPOWER for letting Jay show us what goes on behind the scenes. Not many a company would let the public do that. Note: I have been to one other mass market computer builder's warehouse many years ago. They were accommodating, of course, but also cautious on answering questions, such as burn-in time for their systems. Appreciate the access iBUYPOWER.
I should say, I have built the last two computers in my home myself. I am still learning. The pre-builts do have their place, though.
Glad you got to tour their facility! I did the same back in '22 and it's a majorly impressive place. Thanks for covering how important SIs are in the industry.
Thanks Jay. Just bought my first new system since 2009 because of this video. I did tell them your name on checkout, so hope that helps you a bit. I've been building and researching for the last year. Exactly what I was building in all the sites/forums/my head for a bit cheaper.
"Here's a bell, i don't know what it's here for" 😂
Good to see you having fun Jay. Like a kid in a candy store. This was a good video, very interesting. Look forward to the unboxing.
i bought an IBP system a few years ago, it is a great computer my wife uses it now since i have since built two computers of my own. all i did to the IBP one was put another set of ram sticks in it for a total of four sticks. yes i bought the same sticks that came in it.
My first gaming PC was and still is an iBuyPower rig. Got it in 2021 and still going strong to this day with ZERO issues and the couple times i needed to call customer support they were very helpful. I would highly recommend this to someone even if they are not a first time PC builder.
Jay, I just want to say that this was one of your best videos. You did a great job walking us through the process. Keep up the great work!
I spec'd out an IBP PC in 2017 that was a bit overkill at the time. But I still use it today with ZERO problems. Until I recently treated it to a case upgrade, the only add on I've done is extra storage to keep up with the size of todays games. Well done to whoever put it together for me...
I bought my Ibuypower’s i9 10900k RTX 2070 super 4 years ago. I never had any issues. That computer is a beast and it’s still running strong. Only thing I replace was the cooler and I upgraded to a 3070. Only regret I had is I wish I bought a bigger case. I recently bought another computer from another manufacturer (only because it was a great deal) but when I had the blue screen to death and call the manufacturer of a possible defective part they told me that the part was bought on Amazon I wasn’t to happy nevertheless. Needless to say my next purchase will be with Ibuypower. Thank you to all the technicians for their fantastic work.
Recently began working at a place that builds systems. Usually just the classic all in one office tiny cube you all know. Othertimes a prebuilt PC i get to assemble n all. Fun stuff if you enjoy building stuff. Not some big brand either tho but eh, it's a cozy job so long as all the paperwork and serial numbers are correct
..Though I'd say my workplace is more uhhh. Just casually building order after order and sometimes buffers n such. It's fun
I have had some really dumb and sketchy jobs, but i can proudly say I've never been confined to a cubicle before.
Ibuypower used to be the cheapest, sketchiest builders out there: no vrm heatsinks, single 8Gb ram stick, gtx 1050 gaming card, stock cooler. Now look at them, what an improvement!!👏👏
Mine was broke on the first day i got it. I just sent it back today for a refund.
My first gaming PC was an ibuypower pc from 2011. Speced it out to be able to play Shogun 2 which was the game that made me go: I need this! Lasted me up until 2018 when it got fried in a brownout 😢
I always use surge protectors on all my computers because of that risk. I'm sorry that happened to you!
That sucks having your computer fried. :( I've always had my computers (server, PCs, printers, network hardware, etc.) on an UPS (Uninterruptible Power Supply), such as one by APC or Tripplite. I'm currently running my laptop, printer, and powered USB hub on a surge protector that handles over 4K joules because we have frequent outages up here in Alaska during the long winters. You can get a small APC Office UPS that'll give you enough time (~5-10 minutes) to shut down during outages, or to handle a brief brownout that doesn't cost a whole lot. I've been working on computers and electronics long before Jay was born (was an Electronics Tech in the Navy back in the '70s & '80s, then earned my BSCE and BSEE degrees after that).
@@LifeInFrameUPS dude. Search suppressors only support surges, a brownout is basically going to be power lag and that's not going to help that at all. A UPS also does power conditioning.
Another great video Jay! Thank you for taking us through that process. Very informative.
Thank you for this!! I've only ever ordered from Origin PC and their shipment/unboxing experience is AMAZING!! Love the wooden crates!
IBP building several Waifu case prebuilt - they knew their audience needs.
or maybe you don't have a gaming pc!!🤣
Saw a bunch of the same cases. What other choices do they have?
Best part was it was one guy building in all the anime girl cases. Man is living large.
@@AdmiralGloval they were a semi-limited collaboration with the Hololive Vtubers, the one in the video being Calliope Mori
there was also a Y40 for Amelia Watson
Great video. Loved that you showed the whole process. Really interesting. Thank you for sharing!
System Integrators = 10 Stages of QC.
DIY = Throw together - 🙏
Lol big facts.
I got my 1st pc from Ibuypower during quarantine. It was a standard prebuilt, kinda low end for the small bit of money I had at the time, but the computer got me through it and helped in getting me accustomed to modern pc parts, new lay outs, and upgrade paths I could take. Sadly my AIO died after maybe 2years but luckily by then I had looked in to upgrades and planned for a new self made custom build which is crushing it now. For a basic pre built it was a good pc and got handed down to family for their basic needs and I do not regret that purchase a bit.
I got my first IBP PC back in February 2021. I got a custom build with an i7 10700k, 3070, 32 gigs ram, 1tb ssd, 2tb hdd, 850watt ps, and 120 aio. Everything has been great except the aio went bad a few months ago but I called and they sent me a new one. The Pc and the customer service has been great, I would definitely buy from IBP again. Thanks for the tour!!
Serious and good company. Great to see the way do things. Perfect.
That was great informative video. I wish every SI would be this transparent. Thanks for the great work You do for us Jay with Your team. Take care ^^
SI's are such an important part in the pc industry. I'm really happy you were able to visit and check out their location, both Braethorn and I were able to do a tour a bit ago and loved it! Keep up the amazing videos :)
I say it every video. Americans are so lucky when it comes to PC building/buying. I really wish I was born in the states sometimes lol
Depends where in the world you are. Take 1 good , but know we have a lot of crap we come. And one state is different to another. Rent is crazy .😂
America is not a country. It is a business. Other big businesses see that and just see profit. We are a consumer market. Especially since most folks here are conditioned to spend above their livable costs. God bless the USA!
Immigrated to the USA. No other place on earth I'd rather live. Endless opportunity for those with strong willpower, the weak and fragile will cry and complain, which they have the right due to free speech and we should always strive to improve.
I love how this video feels like a field trip. And I really appreciate you guys making a video like this, cause even I didn't know how in-depth they're process was. And I feel way more comfortable recommending SI to friends and family who are curious about PC gaming
Great company! I have purchased two IBP in the past because it was actually cheaper for me to spec. out what I wanted from them than to build my own. Their customer support is also on point. The second system I bought for my son, and the GPU went out about a month after he got it. I called up tech support spoke to an American that actually worked in the same building the system was built in. He took me though couple trouble shooting step confirmed it was GPU. IBP overnighted a new GPU and I sent the defective one back didn't have to pay for shipping or anything.
This past year I built a new high end system after owning the IBP for 13 years (Yes I had upgraded everything but the case and PSU a couple time) but the first thing I did was go to IBP and spec out a new system to compare cost versus self building. This time it was cheaper to build my own and there was a specific GPU and case I wanted that IBP didn't carry. However, I will definitely consider buying from them again.
I'm Aussie and currently not in the market for a pre built. BUT the UX on the site configurator had me excited.
Looked very simple to use, with proper warnings for power and a good selection of parts.
This was fascinating, i really enjoyed seeing the process. Thanks Jay!
Pretty awesome! Was just talking about ibuypower to a friend interested in a pre-built. This confirms the quality in process they have. Plus I love their no frill facility...lots of stuff everywhere, not this weird steril fancy environment...Our service center at work looks the same! It's where work gets done! You can tell they have a dedicated team that loves their product and loves their customers more. Well done IBP! I will be recommending you more in the future!
I currently use an iBuyPower system i bought pre pandemic and still use. My old system (an Asus branded prebuilt) had inexplicably died and this was a ready made that was extremely competitively priced and i don't regret getting it. After many years of usage, she still runs well and problem free. I'm thinking of upgrading this summer and honestly, I might get another iBuyPower system if the prices are still really competitive because the experience has been very good. I think the most impressive thing is how dust free my case is because the system came with magnetic dust shields. The old Asus system was embarrassingly choking on it's own dust by the time it gave up. As long as the quality stays good and the prices remain competitive, I'll probably step into another iBuyPower system.
This was such an awesome video! I love seeing how stuff is mads and this is no exception. So cool to see all this. Great job guys! The labels forbthe different areas were top notch! Id love to see more of that!
I bought an IBP in 2020. Not as high end as I would have like but within my budget and knowledge at the time. I have found the system to be very stable over the years and still is today. I use it exclusively for just internet these days. 2 months ago, I bought an Asus with quite a bit more bells and whistles and have had nothing but one issue after another with that system.
i love this kind of videos with tour and showing the inside of pc related companies.
I have some rose colored memories of my old old old IBP laptop with a desktop CPU. It ran so hot it melted the bottom(my fault). So ahead of their time. I'm glad they're still around.
Thanks J. I have a friend who is looking to upgrade his old machine. He wants to just go buy something off the shelf which is why he ended up getting an HP a couple years ago. After seeing the this video I am more likely to recommend selecting parts and having ibuypower put the machine together. Assuming the price difference isn't too crazy.
As a person that likes to buy iBuypower and CyberpowerPC products over the year, this was really fascinating to see how typical high-end system integrators manage their builds, including assembly, testing, etc. Very awesome video!
I got a system from IBP 6 years ago. I never had any issues with it at all. It was a good system. I would but another system from them again in the future.
Oooh looking forward to secret shopper! I'm pretty much committed to just building my own PCs going forward but it's always informative to see how the SIs are doing things. Nice vid!
I really enjoyed this video . Great idea showing the complete process from start to the final product being packaged . I would feel comfortable making an order from them after seeing how thorough they are .Especially when you consider the failure rate of today's components, you really are taking a huge risk when building your own PC and having a bad part. We all know the hustle that goes with that .
Really helpful to see the process Jay, thank you
As someone who builds all their own PC, I have massive for S.I. this last pc was a pain in the ass with having to troubleshoot to fix corrupt installs and repairing at the end user lvl having all this done so all I would need to do is plug and play mostly is huge to not have the headache
thank you for the factory tour video, it was very educative & that editing is pretty hecking clean
also thanks Phill for that B-Roll of the Caliope Mori Y40 case
... ooh, they only have it as a Prebuilt in Intel CPU, that's a bit disappointing
I have a grand total of 3 RDY systems for my family over the years. All three have been great. I’m ready to upgrade to a 40 series and you can bet I’m going with another iBuyPower RDY. Very happy with these systems.
nice to see it from beginning to end thanks for this video
Thanks for the behind the scenes look. Always wondered how they manufactured so many computers for the masses. Cheers.
Cool to see this video pop up when I'm thinking about getting a new system. More of an I saved the money to get a gaming rig that is more than I need type of build but with health issues can't really build it myself. Seeing this is making me lean more towards IBP to be honest. But now I've seen how IBP does things by a content creator I trust. And who years ago built me a PC that turned out amazing.
Great video Jay! Always wondered how the process worked.Thanks...
Pretty remarkable how thorough the process how become. Great work by IBP.
Awesome video! Keep up the great work really enjoy watching your work!
Thanks for this behind-the-scenes look.
I'm a confirmed fan of this company. Great products, great customer service, great contact with the customer throughout the build process.
I've bought two from them over the years, the last one was back in 2015, which I'm still using today. I am planning on getting a new one this summer, for my 55th birthday and as a retirement gift (from teaching) to myself, and will be ordering from them. Then have good deals from time to time, so hopefully I can get a system that will last as long as this one has. This one has gone through a lot of use, including a teaching from home for almost 2 years. (But it is starting to have small issues, like locking up etc, so it's time :)
Thanks Jay for giving us this insight into Ibuypower.
Bought my first PC 3 years ago from I buy power. Watched a whole bunch of videos on what are the first things to do and set up when you get your prebuilt lol like make sure XMP is set up and re-bar is enabled and all that. Every single thing was already set up and running exactly like it was supposed to be everything!! Lol, and all the temps and stuff were perfect. So needless to say I like I buy power and if I ever buy another prebuilt it will be from them. Awesome video
Thanks for the tour, it was more or less what I expected but it was neat seeing the process.
Thanks for this very detailed and informative video.
Bought a 3080 + 11900K prebuild from BestBuy in 2021 and I never had any complaints. When the 50 Series comes out, I will be buying from IBuyPower again. They have great youtube videos for maintenance on your prebuild as well, which helped out a lot since I was a console gamer and this was my first gaming PC experience.
I got my current PC through a custom build program, was super easy and not very pricey. If there was any issues they covered it and handled warranty, recommended for those who just need a PC without the hassle
Loved seeing how it all goes from start to finish. And how they let you just walk around and do your thing. Nice work sir😃😃
Enjoyed the video jay, would like to see more. Keep up the great work
i really liked this video! Thanks for creating it as I learned a lot!
Got an ibuypower laptop back in 2013. No issues, loved that thing. Still runs today as my nephews use it.
That was Awesome, thanks for doing this
I would highly recommend them. Have bought two machines from them. Easy to spec out custom builds and great customer service! Really transparent about where the machine is in it's production.
My first pre-built was IBuyPower, and it was great. I then bought a CyberPower pre-built for my son, and it was nothing but headaches. I have learned my lesson, and if I have to buy another pre-built it will be IBP.
I actually support system integrators because for a lot of people, that's their starting point. And then they become more interested about PCs and they start learning more about them, then they start experimenting on their own computer with upgrades, and eventually they find it a fun hobby.
My PC now is just consistently upgraded from an old compaq presario that I had back in 2006. Sure there's nothing left of the old computer, but everything was an upgrade from something.
awesome stuff, thanks for showin us!
I got an ibuypower during the shortage. THE best way for someone like me to get into PC gaming. I’ve changed out the case and the cooler, but to see it all put together then rebuild was a heck a lot easier than starting from a bunch of boxes.
Love the edits and camera work in this video!
WOW this process is incredible
I used to do QA (QC?) for Compaq (now HP) here in Australia many years ago, probably the best job ever because it kept my head and my hands busy, the environment was great, and some of the systems were utter monsters (at the time, 1998). I really do miss that kind of working environment.
What a great video guys! I don't recommend ANY of their pre-built system, but have bought multiple iBuyPower configuration systems over the years (15+ years customer), and they have always rocked. I can build my own if I wanted to, but their warranty and great customer service has always been the clincher, and always brings me back
Thats pretty impressive legit professional and a trustworthy process IBG has integrated. Im impressed.
Great video showing how systems are being built thanks.
I bought my ibuypower over 5 years ago and is still going strong and I just recently bought a new one that should be delivered this coming week.
Really looking forward to it!
I love videos like this. It always gives me a deferent look at how things are done. I think I found my dream job, to build computers all day would be great to me!
Man this video is awesome! My coworker just bought an Ibuypower system and I was curious if they were good. Glad to see they look good.
I would expect you would take both of these systems apart and check TIM and how sound they are built like Steve does. I think this was a cool view into the process, thank you guys for shooting and and IBP for allowing it..
Good to see you up and about bruv :-)
Bought an ibuypower back im 2020 worked great out of the box, ordered 3600 but they ended up giving me an upgrade to 3700x and no extra cost, all the components still work fine in friends pcs as i upgrade bits and pieces
this was an amazing video to watch because my first computer was a pre-built ibuypower from best buy. Of course I have upgraded the case, cooler and fans but it was cool to see where my computer came from.
While I doubt I will purchase from IBP as I build my own, this is honestly a great video because I have friends who want a PC but don't want to build and if I can send them this so they can see what they're buying instills a huge confidence when they're buying.
It was also fun to go through their process. I appreciate this kind of vlog style content. I appreciate this.
Awesome video, loved the tour and the walkthrough from start to finish. I have an IBP still going strong running a gtx 1080 from 2016.
Thanks Jay, very informative! I have built a couple of systems in the past that work great but the extra piece of mind is worth considering. Knowing that you get a PC that has been tested thoroughly and has a warranty is worth the extra $$$ to people like myself. If I did something wrong in the build and had to troubleshoot and replace parts to fix a problem might mean that I'd wait for months to finish a build because I don't have extra parts laying around to swap for testing.
This was cool to see. I have bought 4 custom PC's from them over the years and never had any issues. On another note, I've used the same CPU cooler he got and its still running well with no issues, so definitely don't be afraid of it if you want to save a couple of bucks. I will also say I've always had the GPU shipped installed and never had an issue. Granted I've also never had one of those massive cards they have today either.
Since I hadn't built a PC since the AGP GPU days.. I wasn't confident in my building prowess anymore. This video got me looking into IBP and I finally retired my Lenovo Legion laptop and bought a prebuilt system from them. Amazing build quality and with my first responder discount it was a no brainer. Keep up the excellent work IBP and thanks Jay for helping me make this decision!
Specs-
i9 14900ks
4080 Super
All in the Lian Li 216 case (I think?)
That was AWESOME to watch. I had no idea that iBuy Power was in Californiaand only 1.5 hours north of were I used to live. Thank you, Jay