How to Counter Low-ball Offers: (Sales Roleplay)

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  • čas přidán 26. 04. 2024
  • We've broken down all of the steps in this article 👉 bit.ly/negotiating-w-clients
    Discover expert negotiation strategies with this engaging video featuring a realistic business negotiation scenario. Chris, a "skilled video producer" is confronted with a challenging $1,000 budget proposal aimed at increasing foot traffic to a client's store. Throughout the discussion, he deftly evaluates the economic feasibility of the project, introduces the concept of value versus investment, and explores strategic solutions, such as revenue sharing and adjusting project scope. This video is packed with actionable insights on negotiating contracts, understanding business investments, and securing profitable outcomes. Entrepreneurs, small business owners, and professionals looking to enhance their negotiation skills and business acumen will find this video invaluable.
    Watch the unedited live-stream here:
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    Host: Chris Do (Bald Asian Guy Talks About Business)
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Komentáře • 130

  • @thefutur
    @thefutur  Před 4 dny

    Getting your creative business of the ground? Go Here: thefutur.com/accelerator
    Want to scale your creative business to the next level? Go Here: thefutur.com/pro-group

  • @vcat417
    @vcat417 Před měsícem +77

    When customers tell me I was one of the highest bids I answer “…because I’m one of the best”. Most of the time people reply “ that’s what I heard” and we make a deal. Learned it from Chris.
    I learned another thing : when you work for low ballers you prevent clients who can afford you from hiring you.

    • @zeitakulobusta9708
      @zeitakulobusta9708 Před měsícem +3

      Right? You can price yourself out of the game downwards as well as upwards. Down has a limit, up doesn't. I think it is worth bearing in mind too that the mid-term goal isn't solely pushing price up, but legitimately growing the expertise you deliver in return for those higher prices too. David Baker's book on this blew my mind!

    • @vcat417
      @vcat417 Před měsícem

      @@zeitakulobusta9708 that’s right ! I couldn’t raise my prices without rising expertise and quality of work.

    • @Dj_SammeeKooL
      @Dj_SammeeKooL Před měsícem +1

      ​@@zeitakulobusta9708Please, What's the title of David Baker's Book??

    • @zeitakulobusta9708
      @zeitakulobusta9708 Před měsícem +3

      @@Dj_SammeeKooL The Business of Expertise

    • @marks7663
      @marks7663 Před 27 dny +1

      I’m all for someone making a healthy profit. The performance of your product or service may be great, but competition in the market dictates what a reasonable price should be. Viewpoints like yours will cause you to out price yourself from the market at every opportunity. At the end of the day, if s buyer’s scope includes a standard to measure quality, the end product should meet that standard. Someone will always meet that minimum quality standard for a fair price.

  • @sourabhmorankar
    @sourabhmorankar Před 19 dny +5

    Reuploads has its perks! This is an iconic video of Chris. Hands down one of the best to go viral.

  • @demiharper
    @demiharper Před měsícem +35

    No matter how many times I watch this it never gets old

  • @swancoffeehouse5983
    @swancoffeehouse5983 Před měsícem +7

    This video was my first introduction to The Futur. Now that I'm rewatching it again, I realise that all the invaluable lessons Chris and The Futur have shared, they were all in practice in this video.
    Consistency.

  • @counsellingwithcoaching
    @counsellingwithcoaching Před měsícem +9

    Can Chris be any more likeable? He is just remarkable the way he challenges, counters objections and asks prudent, clarifying questions with so much calm confidence, wit and poise. He's just not someone you listen to, but someone you gotta study to really take in his guidance and advice🖤

  • @VikramDoddi
    @VikramDoddi Před 3 dny

    I love these videos - they are highly educational and engaging. I know that this wasn't the point of this particular exercise, but I think it's very important for the freelance population to converse in the right financial terminology and be able to speak at the CFO level. When a client is talking Gross Revenue, we must also understand what the contribution margin is on that in order to design a performance-based payoff. Performance can be paid only out of margin, and not out of Gross. Giving away 50% of gross on a 20% CM business will bury the company for good. It is critical to assess the client's finances such that one can build a relationship that leads to a long-term engagement beneficial to both parties.
    On another note, every time I have said yes to a low-ball offer, I have suffered deeply in more ways than one. No mas.
    Thank you for sharing your wisdom Chris.

  • @horoshuhin
    @horoshuhin Před měsícem +14

    oldie but goodie. It's always good to remind myself about value pricing with this video.

  • @SaimYT
    @SaimYT Před měsícem +8

    This was the first video that I came across from The Futur a few months ago and I'm hooked since then. Have already improved a lot in sales and have closed more than $20k upfront in sales since I started implementing these strategies. Thanks you Chris and Pro group for all you do!

  • @EcomCarl
    @EcomCarl Před měsícem +2

    Chris's strategic approach to questioning the value and impact of a marketing spend is a smart move! It’s crucial for businesses to critically assess ROI and explore multiple strategies to maximize their budget effectively. 💡

  • @FreeFormVisuals
    @FreeFormVisuals Před měsícem +3

    I saw someone comment about this being a re-upload. I'm newer to this channel and I'd like to say I appreciate this greatly as a younger and underdeveloped creative in the industry. I think we as creative forget all business is not good business if we have to sacrifice our bottom line and creative work

  • @cruztube23
    @cruztube23 Před měsícem +3

    What a timing 😊 Old video but timeless advice. I won't get into details, but the 'percentage of new costumers thing' - I needed that right now. Thank you!

  • @leadgenjay
    @leadgenjay Před měsícem +4

    Absolutely nailed the explanation on value vs. investment in negotiations.

  • @jacobfinkelstein9520
    @jacobfinkelstein9520 Před měsícem

    I can't get enough of this video. Watched it so many times already.

  • @jacobzatorsky
    @jacobzatorsky Před 24 dny

    I keep coming back to the video, this is such a perfect example of negotation with clients!

  • @destructor031
    @destructor031 Před 17 dny

    THIS VIDEO IS GOLDEN!!! LOVE THE ROLEPLAY 💖

  • @daisypamela
    @daisypamela Před měsícem +3

    Loved this! So helpful 🙏

  • @dcsgreeneyes
    @dcsgreeneyes Před měsícem +2

    Great, but consider a payment schedule for creative work instead of 50% / 50%. One thing I realized ages ago, is that the vendor typically needs more then 50% (payment 1) to handle the needs of the projects (supplies, addl. labor, overhead etc.), and therefore, can often be paying out of pocket towards the end... I try to structure arrangements so I'm never put of pocket via a payment schedule and it's outlined in my deal memos. (Ex: 50% Deposit, 25% Halfway, 25% Delivery) Also, payment 2 always COD. Never turnover final materials without final payment or you'll be waiting forever.

  • @nonnyabbasbeloved1278
    @nonnyabbasbeloved1278 Před 27 dny

    This is such a beautiful piece. I learned quite a lot in such a short time. Thank you

  • @kellyumerah
    @kellyumerah Před 25 dny +2

    No matter how many times you re-upload your videos Chris, they're always new and impactful 👌

    • @thefutur
      @thefutur  Před 25 dny +1

      Everytime you watch depending on where you're in your business there should be a new takeway from the video. Thanks for dropping a cooment.

  • @fredindie
    @fredindie Před měsícem +2

    What a Brilliant Pro- role play, love it, More please!!😀

  • @debasmitabasu_456
    @debasmitabasu_456 Před měsícem +6

    This video is about negotiation and how to handle low-ball offers. In the conversation, a business owner asks a video creator to create a video for $1,000. The video creator points out that the business owner is likely undervaluing the project and that he should not accept a price that is too low. Here are the key points from the conversation:
    The business owner offers $1,000 for a video project, but the video creator believes the project is worth more.
    The video creator offers to do the project for free if he is paid a percentage of the new revenue the video generates.
    The video creator also gives the option of paying $4,000 upfront for the project.
    The business owner ultimately decides to pay the $4,000 upfront.
    Some of the negotiation tips from this video include:
    Do not be afraid to negotiate the scope of the project to meet your price point.
    You do not have to meet the client's expectations if their offer is not reasonable.
    It is important to be aware of your own value and what your time is worth.

  • @74Hobbes
    @74Hobbes Před měsícem +1

    Such a GREAT vid with so much awesome insight!

  • @ArtbyAtlas
    @ArtbyAtlas Před měsícem +5

    THIS is a banger video

  • @questions9856
    @questions9856 Před 24 dny

    Dat ASMR suggestive music. Sales roleplay, the best roleplay $$$

  • @getrekt8365
    @getrekt8365 Před měsícem +7

    Ahhh Chris, you sly fox. So you did follow the "Introduce new viewers to older content" advice. I was surprised seeing this video pop up because I clearly remember watching it some time ago but now I understand why. It's really humbling seeing someone like you always learning and listening to your peers ego-free.

    • @nicholasbazarow4135
      @nicholasbazarow4135 Před měsícem

      Ego free ? Are u serious …….. dudes an egomaniac . Plast his head all over every piece of material he can .

    • @getrekt8365
      @getrekt8365 Před měsícem +2

      @@nicholasbazarow4135 So does Hormozi and almost every game or non-game streamer. It's their brand.
      With that said, it seems like you have a bone to pick with him so I'll leave you to it.

    • @nicholasbazarow4135
      @nicholasbazarow4135 Před měsícem

      @@getrekt8365 its just cheesy..... i know a few people crossed his path in real life. There is plenty of Ego.. dont worry about that.

  • @krisnanclado848
    @krisnanclado848 Před měsícem +6

    oh! so you have to seal the deal before sending the proposal! 🔥

    • @thefutur
      @thefutur  Před měsícem +3

      Always, don’t want your clients getting sticker shock 😮

  • @LukeEkblad
    @LukeEkblad Před měsícem

    That was awesome. Well done!

  • @zeitakulobusta9708
    @zeitakulobusta9708 Před měsícem

    Masterful! Is there a similar role play for a non-measurable ie sales increase example? I seem to remember one with 5% of rebrand spend etc...

  • @SpinDoc420
    @SpinDoc420 Před měsícem

    Sounds like going to therepy... The answers may already be kn rheir head and rhey just need to talk it out, perhaps a confirmation for something they already wanted to do... These talks are the game changers..
    Amazing video, rhanks for sharing this with us❤❤❤❤

  • @mziyandamdai3219
    @mziyandamdai3219 Před měsícem

    Thanks

  • @Carlimations
    @Carlimations Před 20 dny +1

    Sounds more like "If you can't afford it, it's not important"? Wish I had infinite budget that'd be dope
    Whoever chimed in was pretty dope. Loved his comments

  • @ryhocker
    @ryhocker Před měsícem +1

    Fantastic video was a pleasure to watch again

    • @thefutur
      @thefutur  Před měsícem

      Thanks for watching and always showing us love in the comments.

  • @mvkevents
    @mvkevents Před měsícem

    This video made me sub

  • @rossdenham4257
    @rossdenham4257 Před 28 dny

    this is beautiful conversation

  • @Isteyak-78
    @Isteyak-78 Před měsícem +53

    is this a reupload?😅

    • @thefutur
      @thefutur  Před měsícem +25

      Yessss

    • @zeitakulobusta9708
      @zeitakulobusta9708 Před měsícem +13

      Yeah but how good is it to see the replay and reabsorb the flow and interaction?
      The 'tell you what, I'll do it for free' moment is....mwah, chef's kiss.

    • @Ancin47
      @Ancin47 Před měsícem +8

      It’s the reupload I needed. It’s a great video… and it needed to be repackaged.

    • @joseluisbranconunes
      @joseluisbranconunes Před měsícem +8

      It's a classic! I've watched this vid for at least 30x! 😅

    • @thefutur
      @thefutur  Před měsícem +3

      We appreciate you!

  • @Donivar
    @Donivar Před 22 dny

    This video is good to create awareness of the value of your work, but this would be we work as a sales roleplay as the client-to-be would rarely be so comprehensive and open to discuss revenue.

  • @prodbyaxli
    @prodbyaxli Před 24 dny

    Thats amazing and I love all
    your videos. But I have never encountered a client who will answer those “personal” company questions. It even happened to me one time in a call to ask something and they cut me off by saying thats not of your business lol. Comunication with clients is something like ok I am
    Hiring u to do a job not to ask me questions about my income, clients etc,

  • @HectorGarciaCPA
    @HectorGarciaCPA Před měsícem +1

    Oldie but goodie

  • @e3th0s
    @e3th0s Před 13 dny

    What is your design companies name id like to see this portfolio mentioned in the video

  • @vincentvallejo6906
    @vincentvallejo6906 Před 16 dny +1

    @chris…how can we create a system w/clients creating a more full proof that we would receive our % of income based on the clients product sales? I love this idea but I judge there are people out there that will not be honest when I take all of the risk in making a video for free up front and get a percentage of sales.

  • @safetythirdified
    @safetythirdified Před 14 dny

    Iys not just the exchange...its also "The late night DJ voice" for sure.
    Never negotiate the price. And, always keep your cool.

  • @norcal9376
    @norcal9376 Před 28 dny

    A few thoughts. The owner needs to build awareness (bring people into the store), this doesn't necessarily translate to lower funnel conversions (I saw this video, I am buying because of it). Are you going to take full credit for all new business even though they may or may not have seen your banger video? It's HARD to get net new users to convert (depending on the product/service), a lot of times it's more about trust messaging (RTB's - Reasons to Buy or Reasons to Believer), and as you pull them down the funnel THEN they may convert. That conversion may take many touch points before actually driving the right user to produce the right action at the right time.

  • @tangente00
    @tangente00 Před měsícem

    This only works if it is really resulting in more clients. Otherwise you will have bad reputation later right?

  • @MrWUTITDOMAN
    @MrWUTITDOMAN Před měsícem +1

    I smell a Sandler certified salesperson

  • @herrDOS
    @herrDOS Před 29 dny

    The idea he channels in the last part is “oh, I have a concept of how much you should make, Chris, and I’ll do everything in my power to put you in that place I am imagining in my brain”. Honestly, if you encounter this, do not take the project, doesn’t matter if you convince them or not. Client is overstepping, and it’s none of their business how much you are worth or what your place in the world is.

  • @ryanjmillar
    @ryanjmillar Před měsícem +3

    50% of the revenue is not wise as cost is not considered. 50% of profit makes more sense.

    • @thefutur
      @thefutur  Před měsícem +2

      It's just a rope play not real numbers or customers.

  • @anawesomejourney1198
    @anawesomejourney1198 Před měsícem

    How would you solve ensuring their honesty if they went for the percentage deal

  • @tompuijpeNL
    @tompuijpeNL Před měsícem +2

    8:00 quite high for retail margins. Unrealistic.

  • @osawereao
    @osawereao Před 25 dny

    Is this a repost? Because I know I have seen this content previously

    • @thefutur
      @thefutur  Před 25 dny +1

      Yes, did you learn something new watching it again?

    • @osawereao
      @osawereao Před 13 dny

      @@thefutur I always learn something new and share it.
      You are amazing that you know these things, but it it more awesome that you share it. I have been using your lessons to improve my business and earnings for years now.
      And I also learnt a lot from the branding videos from say 6 - 7 years ago

  • @CryptoGrit
    @CryptoGrit Před měsícem +1

    this is like a classic upwork negotiation ahhaha

    • @CultureShiftMM
      @CultureShiftMM Před měsícem

      Not even close

    • @CryptoGrit
      @CryptoGrit Před měsícem +1

      @@CultureShiftMM for me it is, I always have clients coming to me do to the work for way less, than what would be a realistic price for a high quality work, and once we do a call, they are like ok this makes sense when can you start :)

  • @TheGoodContent37
    @TheGoodContent37 Před 7 dny

    If price came with results it would be worth it. It would be even better if the price was a percentage of everything earned. It would be more fair.

  • @ericwarncke
    @ericwarncke Před 27 dny

    I wish I saw this 7 years ago

  • @supermassivedonut
    @supermassivedonut Před 26 dny

    I wish i can talk like this, I keep stuttering during a call hahaha

  • @tahabenly
    @tahabenly Před 12 dny

    The client will probably know where it goes the moment you ask financial questions about how much they make and give low-ball numbers 🤪

  • @imeaniguess.6963
    @imeaniguess.6963 Před měsícem

    🧐 Isn’t this a reupload? I know I’ve seen this video a year or few ago. 🤔

    • @thefutur
      @thefutur  Před měsícem

      Yes. Old video to newer audience.

  • @dundeedolphin
    @dundeedolphin Před 25 dny

    This is fine with small clients.

    • @thefutur
      @thefutur  Před 25 dny +1

      Why not big clients?

    • @dundeedolphin
      @dundeedolphin Před 25 dny

      @@thefutur Because you largely dominated the conversation here with someone who only had five seconds to prepare. Because bigger clients arrive in the conversation having largely decided what they think they want and how much they hope to spend, and even though one can challenge those assumptions it is often not a vacant space awaiting ideas. Because bigger clients don't have a BMW parked outside and haven't been part of the decision-making process for acquiring the new flooring. Because bigger clients sub-divide responsibilities such that the people commissioning the video do not have the option to choose to restructure the deal for a percentage of future revenue. I am not saying there isn't value in the premise. There is. But the person playing the role of the client was very submissive relative to my personal experience of big banks, insurance companies, healthcare companies etc.

    • @dundeedolphin
      @dundeedolphin Před 25 dny

      @@thefutur Do you have a response?

    • @dundeedolphin
      @dundeedolphin Před 22 dny

      @@thefutur Nothing? You ask me a question, to which I provide an extensive response, and you ignore it? Thanks. 😂

    • @dundeedolphin
      @dundeedolphin Před 20 dny

      @@thefutur Ok. Unsubscribed.

  • @DesignWho
    @DesignWho Před měsícem +1

    epic 4:48

  • @Opulence64
    @Opulence64 Před měsícem +1

    Ogs know this is a reupload

  • @fineth9319
    @fineth9319 Před 4 dny

    Did you see it?
    Lemme show you. @12:12. Bro got bored of what you said. Lol.

  • @nwhitfield5281
    @nwhitfield5281 Před 29 dny

    NOOOOO!

  • @Nodsaibot
    @Nodsaibot Před měsícem +1

    damn it mo why so cheap? lol

  • @brianadams-wj7ko
    @brianadams-wj7ko Před měsícem +6

    This is sexy.

    • @thefutur
      @thefutur  Před měsícem +6

      We thought so as well!

    • @vcat417
      @vcat417 Před měsícem +1

      Must be it. I’ve seen this role play so many times now , but keep rewatching it…

    • @DominicLeonMarketing
      @DominicLeonMarketing Před měsícem +1

      they were whispering to each other😅

  • @tylersnelling
    @tylersnelling Před 21 dnem +2

    $1000 for an edit is too little?

  • @jonwu7027
    @jonwu7027 Před 22 dny

    I dont think 50% for awhole year of revenue is fair.
    It should be 50% for 2 months and 12 months of videos, and averaging out the percentage of video / revenue

  • @marks7663
    @marks7663 Před 27 dny +1

    Anyone can create content. Creators and marketers are a dime a dozen. Being overly confident in your abilities to create does not create value for the buyer. It would be best to walk from that meeting and find someone else.

  • @imeaniguess.6963
    @imeaniguess.6963 Před měsícem +2

    3:20 Alright, I’m just going to say it. This has got to be one of the worst possible moves you can make. It doesn’t look cool, because you’re facing off against the black pawn, you are now losing lol. Might as well played the Bird, or a Bongcloud.
    Good video so far though.

  • @user-bp2zc1vu8t
    @user-bp2zc1vu8t Před 24 dny

    The guy with the hat is greedy

  • @matthewleslie1008
    @matthewleslie1008 Před měsícem +7

    Eh. Just hypotheticals. Sore me real authentic calls

    • @thefutur
      @thefutur  Před měsícem

      It's just a role play.

  • @Miguel_Taca
    @Miguel_Taca Před 26 dny

    Pls don't use footage 😭😭

  • @vierzwanzigen9722
    @vierzwanzigen9722 Před měsícem

    Beard Guy is a bad client, had a hard time understanding the concept of a percentage on sales, made a big deal out of paying a flat fee for growing revenue significantly, will more often than not be a buttmunch even when they receive a job well done.
    Ditch immediately, clients that are worth your time will not waste it negotiating every miniscule thing as if you have all day, if you take one like this they will waste your time for months on end and shamelessly blame all their shortcomings on you constantly without taking any accountability for their poor handling of affairs.

  • @theGrayArea2
    @theGrayArea2 Před měsícem

    I would have asked “what do you mean you take all the risk?” The only risk you have or will have taken is your time

    • @dayleywhaley2420
      @dayleywhaley2420 Před měsícem

      Time is pretty much the most valuable asset, in the same time he takes to create the video (with no guarantee of what he will earn from it) he could be doing another commission getting paid in full

    • @theGrayArea2
      @theGrayArea2 Před měsícem

      @@dayleywhaley2420 understood but since we can’t measure time we shouldn’t associate risk with it, but i get it

    • @Avius_Corvus
      @Avius_Corvus Před 29 dny

      ​@@theGrayArea2 Also there is the risk that the video makes little to no money even with the effort put in.

  • @oceansep4103
    @oceansep4103 Před 26 dny

    Dudes not an innovator, I woulda made him spend that $1k with me with a relative upsell. Giving away nothing, because the value becomes less that I offer if I say I also come with a bargain. This is amateur hour

  • @TengYuan
    @TengYuan Před 24 dny +1

    Wooow. What a load of crap

  • @topformwear
    @topformwear Před měsícem

    This world is unfair. i post better content than this, but he gets all the veiws. lol 😆 the cream will come to the top eventually so i will keep posting but this is rubbish thats produced at a high quality

    • @shadowz5334
      @shadowz5334 Před měsícem +2

      You are delusional my friend. Their content is such high quality, such high value that I am so grateful it is free. I'd recommend watching more of their videos, you could learn a lot.

    • @thefutur
      @thefutur  Před měsícem +2

      Sorry you feel that way.

    • @topformwear
      @topformwear Před měsícem

      @@shadowz5334 am genuinely not

    • @zeitakulobusta9708
      @zeitakulobusta9708 Před měsícem

      @@topformwear so link us to it! 'better' doesn't pay the bills if no-one knows....maybe that's why he gets all the views...ergo your positioning/marketing is sub-par. No?

    • @getrekt8365
      @getrekt8365 Před měsícem

      "Don't complain about result's you didn't get from work you didn't do".
      You should listen to your own advice more...

  • @hassanomerofficial
    @hassanomerofficial Před měsícem +2

    Blast from the Past!!!!
    This was the first video that I watched from you guys and I was hooked! this has helped me to make a comfortable living from freelance. so thank you team futur.
    Love and respect,
    Hassan

  • @mikhilsaluja7062
    @mikhilsaluja7062 Před měsícem +1

    The other guy is simply not smart enough to negotiate effectively.
    I have a $1000 budget for a video. The distribution of video is limited, so the impact is limited, and it will only attract a certain number of clients. Plus, no one will visit a store after watching just one video. No one can quantify the value of a single video in the context of marketing and promotion.
    You can do the video for free and take 2x your actual value, i.e. $8k from my PROFIT, not revenue. (so basically double if you take the risk)
    "So you want 4k for a video, how about I pay to double. Now how do you earn double, heres the offer"
    So if I pay upfront, you get $4k, and if I give you from profits, I give you $8k over a number of months when my profit is 2x or 3x every month starting the day you launch the video. For example, if my current monthly profit is $2,000 and after the video it reaches approx $4,000, I will wait 3 months before paying you.
    No point paying you if my profit doesnt increase. if I only reach from 2k to2.5k profits per month. Ill have to wait many months to pay you.
    In todays day and age the value of a video dies down after 2 months so its redundant to calculate any conversions after that.
    aargggh. There are numerous ways to negotiate.
    Blah, this guy.
    P.S talk in profits, not revenue.
    ohh here is a random cool quote to sound smart.
    "let us never negotiate out of fear, but let us never fear to negotiate"
    :P