Harley Davidson Dealers - You Need To Do Better!
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- čas přidán 24. 10. 2023
- Harley Davidson Dealers - You Need To Do Better!
I am in the process of buying another @harleydavidson because it's an addiction and don't judge me. Anyhow, I just got to almost the end of the bargaining and suddenly the price increased more than 25%!!! What the hell is going on with these dealers?
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Recently stopped at a dealer to get a shirt while on vacation many miles from home. Walking in the salesman started talking to me and I told him I was there for a shirt. He still tried getting me to buy a bike and telling me he could ship a new bike home for me. Even after I said I just bought a bike a couple months ago he tried saying I could use another and never asked what I bought or anything. These people make you not even want to stop into the dealers. It’s getting ridiculous
Heading up to sturgis in 21 I got a bad wobble above 90. Stopped at Flamming gorge harley in wyoming and asked them to check it out. It was about 530 right before close. They pulled my bike in. Went through it. Pulled my rear tire dismounted it and took the beads out, mounted it and rebalanced it. Got me out in about and hour and half, charged me $140 bucks. By far the best dealership around me
As long as people continue paying the ridiculous markups the BS will continue. If everyone refused to pay it, then we might see MSRP or below again. Mark ups, $1000 surcharges, prep fees, doc fees, it’s all BS.
I've said that from the first. It's just like Sturgis. If people refuse to pay 3/$55 for a tee shirt it will go back to the 3/$35 I pay prior to tge rally and after the rally it gets to 6/$50 or less.
I was shopping for a Low Rider S last year & the only place here that had one that particular day quoted me $35,000. For a stock LR-S. I literally laughed. I waited two weeks later and ended up getting one AND the 131ci kit (including labor) for $25K.
I am honestly sick of dealing with their shit. Playing the 4 squares game and trying to ram their garbage financing down my throat, charging WAY over MSRP, attitude from most of the staff. Bring back the Mom and Pop dealers, and get rid of the Harley mega malls. I am honestly thinking Indian or just jumping over to an ADV/Sport tourer.
Speaking from experience, don't waste your time with indian. Polaris really needs to stay in their lane with atv stuff. Had a pursuit for 2 days before I got a full refund. Bike died on ke 3 times in 2 hours while cornering on the first ride I took it out on. Also, they have very few dealerships so the support network is lacking. I would look for a better dealer if at all possible. Hope this helps.
I’m in KY. I won’t put the dealer on blast…they changed hands a couple years ago so I should, but anywho, I walked in found the bike I wanted. Stood by it waiting. Salesman came up to me, looked me in the eyes and said if you don’t have 10% down I can’t help you, turned and walked away!!! Pissed…yeah that’s not even close to how mad I got. Left that dealership and went straight to Sevierville TN to Smoky mountain Harley Davidson and picked up my bike. Screw a bunch of nonsense!! Know your product 1st. And never judge a book by its cover. Cause I don’t fit the narrative, never under estimate the wad that’s in my pocket! 😂
It's called Thunderhead Harley now yeah? Smoky Mountain is down in Maryville.
I liked the one in Kodak/Sevierville more than the one down in Pigeon Forge (same owners, I know).
Yeah, posted my story here, but didn't mention the condescending attitude I dealt with. They acted like it's some sort of privilege to even be in their dealership!
What more can you expect from a fashion/clothing company that sometimes sells motorcycles?
I cut my ties with the HD dealerships years ago and just learned to wrench on my own bikes.
I just bought a 1017 Road Glide Ultra from one of the few non corporate Harley dealers in Michigan. The bike was listed on the website for $18,000 low mileage bike so it wasn't horrible. I went and looked at it, rode it, and had my wife on the back and she LOVED it. Got back to the dealer and started going over the numbers and the salesman, who was new there, comes out with $21,500. I responded as you did. " It's on your website for $18,000. Complete silence. I pulled up their site and showed him, he talked to the sales manager. The next thing I know, the owner and manager are over with me apologizing for the mix-up. I ended up with an extra $800.00 on my trade-in and took the bike home for $16,800.
About 2018-2019 I was looking to get my dream bike, a Road Glide. I went to both of my local dealerships (actually owned by the same company) and they were thousands over MSRP. I tried to talk to the salesman and he called over the sales manager who told me to my face, he didn't need my business. So I went and got an Indian. I eventually talked to a dealer a town over and got a great trade on my Indian and a descent deal on my RG. But I still ended up paying over MSRP because of all the dumb little fees they charge. $350 for paperwork? It takes them less than an hour to do paperwork so you're telling me a pencil pusher is worth more per hour than a certified service tech?
Yea bro a new 2023 RG standard cost fkn $30k out the door. Yes it has the nice screen and RSRS etc …
And they tossed in saddle bag guards and let me take some of my shit off my road king like the mirrors I really love…. But still
$22k msrp .. couple grand for the upgrades ..
So $25k we shall say ..
5k in fees and taxes etc ?!
I found out a month later that setup is reimbursed by the MoCo to the dealers. Sooooo they hitting us with set up when MoCo pays the dealer for it ?
Good thing I love my RG more than any non living thing on earth .. well…. Some living things too.
Dream bike. 8900 mikes put on in 3 months …
Last year I had a local HD dealership quote me a 33% over MSRP price on a StreetGlide ST. When I commented about it they literally said "Well, it's a super popular model"
I then pointed out that I was asking about it because they had TWO of them on the floor that had been there for at least 2 months that I was aware of. "They may be popular but not at your prices" and walked out.
Two days later I was paying MSRP for a SG Special at a different place down the road.
We got a 23 Freewheeler in June and there was a 4K markup that we were told wasn’t the Dealer but HD. I can understand people being pi$$ed but we wanted the trike and got it and luv it. Been a great ride so far.
I was in the market for a boat a few years back. Some dealer brought a bunch down for a “show” in town and they had one that was pretty much what I was looking for. I brought a friend over to check the boat out with me. I started talking to the guy about the boat and finally got around to “how much”. He said 18,500. I wasn’t willing to go over 12,000 so I told him to have a nice day and went home. Came time to haul the boats back up north and I get a phone call. The guy says if you make it 12,500 you can have the boat. Done deal! So yeah, the next one to speak loses!
Bought a BMW bike this year, 12% under MSRP "out the door", still have to wait for it to be manufactured and shipped. Overall very pleasant buying experience. Asked the sales guy straight up to make me an offer I can't refuse, which was already absurdly competitive compared to the other dealers I have been at, agreed on a price a tad lower than what he called and that was it.
THat's the trick I've learned....when talking numbers, I specifically say "Out the door", and get that in writing before I talk to the finance person. Only once have they tried to add stuff in the finance office. I just pointed at the words "out the door", he just sighed & said "OK"
I talked the dealer down almost 7k off the sticker on the last bike I bought. Told them I needed a certain monthly payment number. They dropped the sticker price and extended the term way out. As soon as I initialed the papers agreeing to the numbers, I told them I was already pre approved thru my credit union. The financing manager wouldn't even look at me. They reneged on the deal....Called me back 24hrs later and said come get your new motorcycle lol
This is why I think dropping the name of the dealer is important. You have a great platform that can bring all their bullshit to light. When those sales start dropping they will have to get their shit together.
Any who, love the channel!
I don't because there will always be that one guy who wants to argue, name call, etc. probably works for the dealer, who knows? And the issue certainly isn't limited to one dealer, it's far too many of them!
I've been riding Harleys for 30 years. I've never bought a new one or one from a dealer. I can count on one hand the times I've been in a dealership. Been lucky I guess. 😅
Harley could triple their sales if their dealers would stop doing this kind of crap.
High Octane Harley in MA is LEGENDARY at this kind of crap.
Most places Ive been to wont even tell you the price of the bike. When I went to buy my RG Standard it took HO Harley an hour to give me a price. When they did, they wanted 28K OTD. This was 2 years ago when they couldnt give away bikes. I walked out.
If they dont have a tag on their bikes, Im walking out.
BTW American Harley in Leominster MA is the berries. Oh and shout to Fort Walton Bch Harley. They will tell you immediately what the price is and the price is the price. Some are deals others are robbery, but they too shoot straight.
Been there at American Harley. Their prices are honest and fair.
These dealers around Orlando /coast area are all rediculous with their fees. I was trying to purchase a road glide at a “coast” HD and came in with pre approved credit union financing. Wanted no frills road glide and all of the sudden I had pre approval for 24k and was going to pay my own TTL we made the deal on the bike I get back in the finance room to do paperwork and all of the sudden at the end they say the bike is 31k. Rediculous went to Daytona and walked out with a roadglide at exactly Msrp no bill shit. Fees
I went into a different dealership then my normal one and they offered $9k on trade in with $10k markup on the new bike. I walked and went to my dealer. My dealer gave me $17k for trade in and the new bike for $500 below msrp. Cannot believe the difference between dealers.
I paid cash for my 1978 KZ1000. Everyone should pay cash for a new vehicle once in their life. I had a cashier's check for the listed price made out to the dealer in my pocket. After all the haggling with the floor guy, I asked to see the owner. Showed them the cashier's check. I then asked them if I should go back to the bank and change the name on the payee line. Owner told the floor guy to make it work and said they would accept the check.
1:44 - My daughter has my wit - I showed her this opening and she humorously agreed with you. Cruel and unusual meanness.🤣🤣🤣 - She kept fighting a smile and a chuckle while saying, "I'm not laughing, that's mean."
Fantastic video with solid wisdom!!!! I think the "scared of a screwdriver" covers most of America.
When I bought my 19 EGS used in Feb a dealer I've never been to did awesome. Out the door we paid just over the internet price but got a KlockWerks windshield, a 3 year warranty and 2 year tire and wheel coverage which the 2 warranties were listed in their paperwork for way more than upside on the listed price.
I felt great on that deal, and I know they made money so we both left feeling good on that transaction.
I have since sent a couple buddies there to get bikes as well
Good deal...What dealer did you trade with?
@@301joey1 black and gold HD just north of Dallas
Come to BullDog Harley Davidson in Smithfield, NC. We don't pull any of that crap. Everything is transparent and you know what you're paying for every step of the way.
This is exactly why I love Harley bikes but really can’t stand Harley as a company. I bought a $200 vest with my new bike and the stitching was coming apart less than a year later. I live in WA, you don’t use a vest much. Plus they quoted me $630 for an oil change! Needless to say I did it myself (for $123 in supplies) and will continue to do my own. Doing fork oil or tranny stuff kinda freaks me out though. I did adjust my own clutch at the primary though.
I spent $ 33,000.00 for a new Electraglyde Highway King at Las Vegas Harley Davidson. Two days later I got a flat tire. I had it towed back to Las Vegas Harley Davidson. The service manager told me his parts guy had gone home at 3:30 in the afternoon and he couldn't get my tire from the warehouse. I had to Uber home. I paid them $ 470.00 for a new tire and uber back the following day. The f""ked me for the last time. On my Road King they charged me $ 250.00 in shop charges for warranty work. They all do it. Harley Davidson dealers are a rip off.
That leads us to the issue where they just don’t list any prices, they’re all listed as “Contact for Quote”
Had the same thing happen to me at a Harley Dealership in Northern Pennsylvania. It went from what was posted on The Website plus Tax and Tags to an additional $1800 for “Recon Fees” and other such nonsense. I walked.
I have noticed that all the dealers are getting bought out by auto dealerships, and they have switched to these BS tactics. I want another bike, but going into the dealerships is stopping me. Years ago, the dealership I went to would have the outdoor price on the bike. Now, they do the auto sales routine and make you feel like a prisoner with their acts.
Customer service is rare these days. Competence is rare too.
Like most people selling bikes . They think you have to buy more than they have to sell . You said it best most people dont like to wrench
Two dealers in PA, about 50 mins apart. Same bike, same color, same options, same year, same motor...................same everything brand new bike. $6,000 dollar difference in price. Don't pay the dealers mortgage on a big fancy building, just pay for your bike, shop around even when buying new.
I miss my grandpa he was the absolute master when buying a vehicle in 1998 I got a new ranger for 8,500 that they were trying to get 11,000 for I almost felt bad for the salesman but my grandpa said they wouldn’t sell it if they weren’t making money
We just bought a real nice 2012 Dyna , started life as a Switchback but someone did a Superglide makeover on it! Thrashing bars, no bags, Superglide rear fender, carbon fiber front fender ,lots of parts powdercoted black,lots of tasteful mods. It’s for the Mrs and she loves it so far. Lowered the rear 1.5”, windshield, slider/ crash bars etc.
My local dealer does this all the time. There under new management and still drop the ball. I drive a 120 miles one way so i don’t deal with it. I feel like Harley should step in and get rid of the crappy dealers and keep the good mom and pop dealers instead of forcing them to close or get bought out by one of the mega dealers that don’t care about customer service. This is why the HD brand is dieing
HD CREATED the problem. They spent the last 30 years getting rid of the mom and pop dealers. Just like the car companies.
I bought my 22 rg limited in June of 22 and was priced 34k even. Ended up paying 3500 down and they still financed 34k so I guess that was the taxes and dealer fees that I wasn’t told about. Louisville Ky Dealer.
totally agree about the lame o bs dealer fees nonsense. Especially on used bikes and they aren't in pristine condition at the rate of 500.00+ prep fee junk. I know when I bought my bike I told them I'll take it for about 500 bucks under their asking price due to just that whole "prep/title/doc" fees. They went for it because they wanted the bike gone out of the door because it was sitting for a bit i found out. Now when i go to look i actually look at all the extra fees and nonsense and then if they seem a bit rediciulous then i'm simply not interested period just like I do when shopping for a car/truck anymore. I worked for a car dealership for about a year and after that I seen all the nonsense and how dealerships make a killing over their "fees" a lot of times.
Totally agree with you I have bought more than 15 bikes from a local dealer over the years and it seems like everything i go to get a bike I'm treated as if its my first Harley. The worst thing is the used car salesmen they hire to be sales managers. Its so bad I have bought several bikes from other dealerships but this particular dealership in North Texas is just so close to my house I guess its just a convenience thing but you are so right. HARLEY needs to be doing better taking care of their loyal customers.
Dude.....2200 - 2500 in dealer add-on fee's at every dealer within 200 miles of me....its INSANE!!! I cant even bring myself to LOOK at a bike at an HD dealer because of the fee's. I went in to buy a used 4 year old triumph at my Harley dealer that was 12k, which was a bit high but I decided I would bite the bullet since it was local....and by the time I was getting it out the door it was 15k which was about what I could get a BRAND NEW one at a triumph dealer for but would need to travel a ways to get it. I mentioned this on our local rider group, and the sales guy was actually in the group and called me out....saying I was lying, but he didnt realize that I had taken a picture of the paperwork and posted it to the page since he wanted to lie.......they are HORRENDOUS. Paying 600-800 dealer prep on a used bike is BS, paying 600-800 dollars for an "admin fee" is simply insane, you are a bike dealer, thats the cost of doing business.... It turned me so sour that the last time I bought a new bike I drove 400 miles to buy the same bike that my local dealer had on the floor and I saved 7 GRAND due to a dealer markup and dealer fee's....it was a 2021 RG snake venom and my local dealer wanted a 5 grand dealer markup for the color, plus the 2200 or so in fee's....I LITERALLY walked outside, into the parking lot, searched the web for the same exact bike and found one 400 miles away, called the dealer and worked the deal over the phone and bought it from my dealers parking lot and my wife and I drove out the next day and picked the thing up. Now anyone who asks where the best place to buy a bike is I tell them that story....and a LOT of people end up asking me that exact question......BTW looked at teh Dyna LRS at your dealer...looks SWEET!!! Wish I was closer....
I walked into a local HD dealer, the salesman was polite and knowledgeable. Things went well until he asked me how much bike I could afford. I told him I could afford to buy the dealership if I wanted. What a stupid thing to ask.
Depends on the dealer. There are so many H-D dealers that it's easy to try several. Some have a policy of only charging MSRP and never charge doc or prep fees, but may have less inventory since bikes fly out the door quickly; those with more inventory will likely charge more. Different business models.
Our Service Dept does our best.
Sales is a different dominion entirely.
We want you to be safe, and the motorcycle you ride is the one you want.
The great "mom & pop" dealerships are long gone, with good customer service. My local dealer refuses to work on bikes older than 2008. Even if you purchased it from them.
Not 100% true. We are a dying breed but we are still out there. BullDog Harley in Smithfield, NC is one of those dealers that still cares about customer service and the experience our customers have.
@@UnApologeticPatriot Glad to hear they still exist. Not where I reside, most of the dealerships were bought up by large corporations.
@@tjmayer9103yup
All but 2 of the 10 dealers in Chicagoland are owned by the same guy.
Anything older than 7 years they refuse to touch in Alaska. I have 1984 FXRT, 1986 FLT, and a 2013 FLTRU. My dealer has been a single owner forever. He passed and his daughter took over. So I still have a mom and pop but they refuse to deal with you. You have nowhere to go. They know it!
@@nadewitt-yf6ng Sorry ... that's just not right !!
Years ago, I stopped at a dealer to perches a jeep. Bone stock,no frills. Soft top and doors. 4 speed. After about three hrs of his refusal to negotiate. Infacakt the price kept going up. You know I'm the boss. My shit don't stick. Finally I sed " Just keep it."
Forward about a month later.
Through a friend's father. We where at the auction. And thair was that same exact jeep. Not a look alike. That jeep. I won the bid at less than half at the dealership price.
Had to stop at the dealership to rub it in. ( the dirty looks I get. ) priceless.
I’ve been to that dealership and walked away swearing that I wouldn’t piss on the building if it was on fire
Something similar happened to me with Petersons in miami… needless to say I ended up at treasure coast and bought my bike right off the showroom floor…. You treat people with respect and with honest answer.. they will buy.
The desire to try to rip people off and the comfort with doing so is just disappointing and ridiculous. We have one Harley dealer in my area that plays it straight, everyone else plays these games unfortunately. So, I have committed myself to working with them moving forward.
I learned to do so when buying my latest bike. I ended up having to play two of them against one another to get a decent price when buying my Sporster S because both of them were trying to charge me $2-4k over MSRP. I found the same bike (2022) on one of their websites with less than 300 miles for significantly UNDER MSRP. After negotiating about the price for hours, I finally told the shop I was at that I was leaving to go look at getting that one. I wasn’t really nice about it either lol. They called me within an hour and said they could match that price on a 2023 with 50 miles on it and that bike is now sitting in my garage. I hate that the process has to be like that. Every other bike brand I have looked at or owned, the price you see online is the price of the bike. Fees etc are typically a lot more reasonable too. It’s such a waste of time.
In my area it is common knowledge to avoid the local HD dealer. They average multiple thousands of dollars above their competition because they are always trying to sell a “premium experience”. Unfortunately the only “premium” thing about them is their price…
you want story's and i will name them Seacoast Harley, part of the New England Group (full disclosure i am an MVP member of one of their other stores and a HOG member , and i have purchased 3 bikes from this Group) Wife and i were looking for a touring bike, and Seacoast had a beautiful FLHTCUI in Pearl White, Again i worked dealers for almost 40 years i know the game, i also have an over 800 credit score, and a pre-approval from my bank at a very good rate, all i needed was a number to call the bank and have a bank check drawn. we were there over an hour and a half and still no number, just a lot of run around, then a sales manager pulled our salesman and gave him to another customer, and again another 45 min went by and things between myself and the sales manager started to get heated, they did not want to sell this cherry low mileage bike for a cash price, and they didn't cause i left, when down the road and bought a different bike, and i have not purchased a thing at seacoast hd since
I like dealers who do out the door pricing. The undisclosed set up fees are deal killers.
Harley dealership are owned by private investors. They have to pay harley davidson corporation annually or quarterly on all products sold in there store. Any and all money above that the investors keep. The store makes money off the back end ie loans/ insurance/ service/ MERCHANDISE . keep up the good fight bro.
after 2008 into 2009 was a change for ultras beyond the wider tire
Same crazy situation with a pickup I was looking at a couple months back. Luckily I screenshot the add, because when I got there to look at it, they had jacked the price by $4,000. They were all confused and running around trying to figure it out. In the end, I walked away and they sat on the truck for another couple of months and then it disappeared
When I was looking for my bike last year, I had a HD dealer do the exact same thing to me on a Road Glide. Found the bike on the HD site and spoke to them on the phone drive an hour there and then the price went up around 2600. For service, some type of tracking they installed, etc. Walked out and found a more professional dealer outside Charleston, SC. Almost turned me off from getting a Harley.
I like how the audio goes front left to right and back and forth as you walk back and forth...
I would love to see the lowrider St with a aftermarket fairing that resembles the headlight setup on the Road Glide
My local dealer that I went to for years for services etc. that I knew people in parts, sales, and apparel tried to royaly screw me when I was ready for a new bike. After trying to get me for 8k over msrp, telling me it was a great deal, and then pulling me into an office with three people hardcore pressuring me to buy. I walked and never went back. I went 50 miles away to another hd dealer and had the best buying experience! and saved 8k!
Went in local Harley shop, spent 27,000 cash... Didn't offer me shirt or shit.. just took and took, and tried to bleed me completely as dry as they could before I left... Went in a few weeks after wanting a gps tracker and alarm installed and they acted like they didn't even want my business..
Sounds like a salesman's screw up not the "Dealership".
I went in Teddy Morse in Daytona 3 times and never had a salesman talk to me and my wife. We even walked between the salesmen nothing.
Excellent video! You are on to something with that fairing for a dyna. Stay on it, I like the idea. I have a pristine 09 dyna low rider.
oh, the dealer, don't get me started.
Dealers are basically people of the street. They have no skill now a days. I bought my bagger and paid off the entire thing so i can cut the dealership off immediately. Harley sales suffer because of these dealers. Harley needs too sell directly not through dealerships
I was recently looking for a Heritage Classic, and decided to drop by by one of my local H-D dealerships to see what they had. That was the second time I walked into an H-D dealership and ended up wondering if they actually intended to sell me a bike at all. Not quite as unfunny as an experience with a BMW motorcycle dealership where the salesdude somehow got it in his head that sir couldn't afford these nice shiny bikes and kept steering me into the dark corner with the, shall we say, slightly more discounted bikes.
OTOH there's a BMW motorcycle dealer not far from here who has fair prices and treats customers well. I've bought one bike from them already and wouldn't be surprised if I end up buying more bikes from them.
And the Heritage Classic? I found someone's 'forever bike' that they had to sell for medical reasons, and now I can provide a good home to a bike that needs a bit of work to be ready for another 90k+ miles...
Yeah I'm in sticker shock from just visiting my dealership. First it was a ghost town on a Wednesday. The price for a Street Glide ST was over 34000 with only a 117, I just wanted to see a Low Rider ST but none in stock, imagine they'll mark it up to 30000. I'll hold onto my Road King Special at those prices and wait for Advan to come out with their mounting bracket according to their website it's in development.
Exact same story with Harley @ Langhorne, PA. The ok the sportster 1200 for a test ride, got back and started the negotiations. The bike was priced at $6300, he started at $7800. I told him that’s not right and walked out.
Son was buying his first bike, a sportster. The bike wouldn’t start and the dealer wouldn’t get it running unless he signed papers and put a down payment down. They lost the sale and he found a better deal within 24 hours.
Years ago at a local Chevy dealership in my home town about lost his sh!t when I told him I was going to look elsewhere. He said, almost yelling that they was the only certified dealer. I responded so what about Cape, and several other cities/towns? No response. I said ya bye. Never went there again. He was trying to a used impala with 90k on it that got about the same mileage as the little truck I already had but only 50k on it. I forget the years of both. I know not everyone does it but before I got to buy something I research the hell out of it lol. Good vid
Tried to buy a 2008 anniversary dyna that needed to be detailed and prettied up in the same way with some rust spots and that fun stuff. 20k plus miles but was relatively clean. Needed tires and brakes. I went around the bike, made a list of dings and dents and scratches, basically every imperfection and the time and money needed to rectify them. They had this bike at 10,500 sticker. I talked with the guy and told him due to everything I'm at $8500. He looked at me and I swear in my life said "well looks like you ain't buying a bike today" u said looks like you'll never get a sale.
After the Butt Railing I took in dealer fees when I bought my 21 RG I make sure to show up at Alligator Alley and eat every Goddam free hot dog and every free beer I can get to make up the expense, even thoughI bought the bike at the sister store in Palm Beach LOL. What pissed me off with the prep fees on a new bike is that on Harley's official website, it states they reimburse the dealership for the prep, so basically the dealers double dip. Pre-Deliver Inspection is required because if you leave that lot and there is a failure like brakes or something and you get injured or worse, HD is on the hook for liability.
Oh, Palm Beach is A LOT more expensive than Alligator Alley. I know theyre owned by the same people but totally different buying experience.
@@ProfessionalMonkey It's weird, I had the complete opposite experience. I tried to by a used Road Glide Ultra at Alligator Alley, as a matter of fact it was the first time I ran into you and the Mrs. in the parking lot when they were appraising my orange Vaquero 1700. The sales Mgr was a real tool. Corky was not there that day. I took your advice and saw Stogie in PB HD and they were more than fair on a new 2021 RG. Mrs. Monkey was riding the Heritage back then and the channel was just getting started LOL.
Locals up here in the mouse house area buy older used HD at Lucky-U or Greybeards Cycle Barn. All our local bar and shield dealers charge dealer fees.
I had sort of a similar story when I was buying my mom a car. Local dealer wanted 12k for a used model and I had an offer from another dealer 40 miles away for 10k for a brand new same model
I used to love going into the Harley dealer to look at the bikes and accessories even if I wasn't shopping for a bike at the time.
In recent years the whole dealership experience has soured. Since 2017 I don't like the bikes as much and now that the prices have gotten ridiculous there's not much to see and enjoy in there anymore.
I used to go into the dealer with the thought that I might see something tempting enough to trade my bike in for.
Now everything on the floor just looks like a really bad deal...buyer's remorse on wheels.
So when I was looking at my first harley I called a dealership about an hour and half away, told them what I was looking for and my price point. The sales manager told me "yeah I got 10-12 bikes that fit what you're looking for" I told him I was coming from a ways away and wanted to make sure, he assured me he had plenty of bikes. Get down there for the appointment....0 bikes, all brand new way above what I wanted to spend when I asked him where all the bikes were he said "oh well I just wanted to get you down here to see what you were looking for"..... I went private party and bought a bike
When I bought my 2nd harley I had called and worked numbers on a new bike with my trade and a different dealer about an hour away. Everything was set, I got down there checked out the bike everything was fine. Asked about ordering a tour pack, they said sure. Waited 3.5 hours to sign paperwork and was treated like a burden that I was there buying a bike. Was literally told to go walk around and they would let me know when they were ready. Finally went to sign papers and was told they already ordered my tour pack, was never asked what size or what options, they just ordered a bare king pack. And told me it was too late to change it.
Good luck and goodbye!
I had similar issue in late March, came with a price of 1K more than what was listed on website, so naturally I pointed it out that your price is for a different heritage classic.
Looking forward to this build. I have a '10 Superglide Custom (Black with forward controls) that I rarely ride since getting my '17 Road Glide Special. When I do ride it, I miss the fairing and the stereo. Seen the Shorts that Advanblack has put out on here with this new ST fairing and have been curious if it would fit my Dyna. Hard bags to replace the leather ones I currently have, as well as 14" bars instead of the 10" with 2" risers I currently have on it and floorboards could be the ticket for me. BTW, the Superglide Special also has the tank mounted Speedo versus one on the handle bars.
Went to buy a 23 lowrider s got approved thru my own bank for whatever I wanted best price they could do was 4 gs over msrp they had no problem letting 20 grand walk out there door haven't looked to buy a harley since horrible experience
Local Dealer told me the TSSM on my 04 FXDWG was obsolete and I would have to get a used one off Flea bay. Preferred dealer had 3 on the shelf. Just had to cross-reference old part# to new part#
Correct - I own an Indian Chieftain because of the Assholes at my local Harley dealer and because of their self righteous attitudes of sell the brand not the machine
Great video & topic! Late model Dyna's are awesome bikes and typically have lower miles than the touring models. Actually makes for a good investment for a project bike!
Same thing happened to me a month a month ago. 6500 asking, got my credit approved, now it 9k. It's called bait and switch. It's illegal.
Just travelled to the Bahamas. The people in the dealerships and t -shirt shops were nicer than any I have met in the states.
I love my H-D, riding nothing but for over 30years. The dealers are better than they were I the 80’s and 90’s but still not a thrill to walk into.
My brother inlaw just traded his road king in for a 2023 street glide and they add like $4000 on for all that crap
This is so true! So this year I ordered two bikes. The 120th Anniversary Electra Glide and the CVO Streetglde in Whiskey Neat. The reason for 2, is the dealer said order them both and when they come in make your decision on which one and they have buyers for both bikes. That was in early August. No communication from the dealer since then unless initiated by me. When I have called or visited the dealer in the past months, everything I ask about a ship date or where we are at in the process, I must remind them which 2 bikes I have ordered under my name. 3 weeks ago, I received a text from said dealer to come down and look at my CVO as it was in...I drove the hour drive down to the dealership only to find out what they had for me was a CVO Roadglide and SILVER! So I calmly taked to the sales manager and asked him...I have ordered just under 100,000 dollars worth of bikes from you and drove an hour for you to show me my new CVO and you don't even know what bikes I have ordered! Absolutely ridiculous!
Did you see that I bought Firecrackers 2000 FXDX to use as a Daily Rider? More videos coming on it, I have a few changes to make on it and fix...I have considered putting a FXRP fairing on it but funds are noit there yet.
Was looking at a ‘16 SGS ,37k miles , but had everything done , I already have 2 bikes in the stable but wanted a tc bagger and told the salesman and manager as such , had multiple phone conversations and still couldn’t get a straight answer on any kinda price , they kept saying “well it’s listed for 21 but I’m not married to any price” …like sir I know what that bike is worth and I was even willing to do the dance to get what I wanted but when you won’t even give me something in the ballpark I’m not wasting my time
It must be the new common core math.
I don’t have any bad story, but I just recently Purchased a 15 RG “Special” from Saddleback H-D in Logan Utah. And it was a great experience. Mike the salesman was excellent.
I’ve found that when you want or find something that you might trade your bike in for it’s always “your bike and 5 grand”
Price on the handle bar is lower than out the door!
Harley is the reason that I ride a Honda.
Looking to buy 2014 RK. Called local dealer, never got back to me. Called dealership I worked at they did the same BS, prep? I've seen them unloaded brand new & ridin into dealership! I called an old independent dealership I've used in the past. 300 miles away, they got my business! In the day & age of internet they have to learn people will shop & get what they want. PS not forst rodeo. Ridin HD since 1976.
In my experience dealerships (car, bike, whatever) only care about making as much as they can on the deal. After that good luck with then or getting good results from their service/parts departments. It's not till you've become a repeat customer, buying again from them 2 or more times that they start giving good service, discounts, etc, but thats because they know you're a good source of income and want to keep the money coming in.
Anytime I'm in a car/bike dealership and a sales person speaks to me I ask... 'how much you asking for this?' after their reply I just smile and go 'hmmm' *keep circling vehicle while saying nothing. **great advice! my dad taught me the same thing
They are all like that. They should wear Ski Masks. I bought a 2014 Sportster 72. I looked for this bike local for a while and could not find one. This one was bone stock ( what I was looking for)
They wanted $8000.00. I said with the plate I would take it. They came out with $10,200.00. I left. They kept calling me and finally $8500.00 with the plate. I paid more than I should have but when you are looking for a certain bike that you don't see for sale in your are you have to buck up i guess.
About 4 months later I seen one on the market place 2016 less miles I could have bought for $6000.00. Should have waited but that is the only one I saw for last 2 years for sale.
I was lucky to score my 2011 Wide Glide in March for $6500. It had 14,000 on the odometer. I bought it from a private seller who is a 1%er. It had all the bells and whistles on it. Fairing, crash bars, risers, stage 2 kit in it. He wanted $7500 for it but because I had to put a new back rim and belt sprocket on it myself we agreed to the $6500. Did all the wrenching on it myself. I’ve put about 3,000 miles on it this summer and I’m about to put it away for the season. Always loved the Dyna style since I was a kid and now I have one I could not be happier.
Called a local Harley dealer on the phone, I said that I saw that bike you had a 2016 Street Glide for $10K and change. Worked out a deal, I was going to trade my bike in (that I a did buy from this dealer), and make a deal on this Street Glide. I got to the dealer, my guy tells the manager that I am here to close my deal. The manager tells my guy that they have $14K in the bike, so they can't sell it for $10k.
After that, I got the typical dealer run-around. How much can you afford to put down today? Blah, Blah, Blah.
They were using the low prices on their website to get you into the dealer. They should be ashamed of their bait & switch tactics.
I would ride 100 miles in the wrong direction before I ever walk into that dealer again.
$900 service charge!?!? And "prep"!?!? On a used bike????
And in MO and ILL, if you screenshot an online price, even if they try to say "that was a mistake" and the price gets changes, they legally HAVE to honor that price. I got a truck for $5K under what they wanted to sell it for because of that & I had a printout of the website listing. :D
Went into a dealer with 10k down in my pocket. They had a used ‘22 low rider s with under 1000 miles. No price listed on the website. Did the market research figured 17-15.5k. Got in there found out it was dropped at low speed with a minor dent in the tank, they played dumb about it. They said let’s run the numbers on both. Came back with a terrible deal on the used bike to make the new bike look ‘cheaper’. They quoted me 21.9k on a used ‘22 dropped low rider s. After about three hours of messing around they came down to 18k on the new low rider s, I’m sure that was without fees. Walked, took my down payment and found a used ‘21 scout sixty for 8k. Only go into HD dealers to test sit/fit a model I’ll buy on the used market.
Mine tried that same thing to me there problem was Hayley finance only allowed there original asking price so they had to come down off of there $2500/3000 more price. So Harley financing help me with the out the door price.
Dealers suck everywhere! I had to find my own bike At another dealership. Then they wanted me to pay a "finders fee"😂
Welcome home. Looking forward to the live stream tonight!!
Can't wait!
I don't buy from "dealers". Owners. Time to sell? Sell it myself. Rinse and repeat for next one...
Harley-Davison: selling yesterday’s technology at tomorrow’s prices.
I'll stick to the Japanese bikes. More reliable and cheaper
Went into get last years model Grom listed at 2599 they came to me out the door for 5700 I walked out they called me offering 4000 still said no and this was out of state purchase so tax is not an issue