Consumer Court[ उपभोगता अदालतें ]कैसे काम करती है ?
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- čas přidán 13. 09. 2024
- उपभोगता अदालतें सिविल कोर्ट से किस दृष्टि से भिन्न है -बहुधा जनता यह प्रश्न अनेक मध्यमो से उठाती रही है आज हम इन्ही सभी प्रश्नो के उत्तर ले कर आये है और बतायेंगे कि कैसे काम करती है उप्भोक्ता अदालते, क्या प्रक्रिया रह्ती है और किस प्रकार की शिकायतों के लिये उपभोगता इन अदालतो में जा सकता है.
How consumer courts are different from civil courts is the question often asked by the public at large at different platforms. Here are the answers to all the queries regarding the procedure followed by consumer courts, special features of Consumer protection act and also the issues which can be heard by consumer courts/ commissions.
Website: www.consumerawakening.com
E-mail: mycommission99@gmail.com
Contact: 9891229625
.
Thanks a lot madam for your great effort in making such a highly valuable content as well as Very nice explanation👏🙏
Thank you ma'am is Jankari se Meri Aur Bhi Savera Garv se Uncha Ho Gaya thank you Mama thank you
Jai Hind madam... I have recently watch a few videos from your channel which came as handy and quite worthy for my purpose.. me apka tahe Dil se shukriya karna chahta hu.. kyunki apne Jo muhim chalai hai wo samaj ko empower Karne ki or hai... Or is muhim me hum sab log apke sath hai... Jai Hind Jai bharatiya.
Thanks
Thank you mam for information
Wonderfull Explaination Madam. Salute to You. Thanks.
Amazingly explained. Cant thank you enough for this. You certainly doing a great job to give consumer the confidence to fight for justice. Thanks again mam..
I am rewarded if one person is helped ,Thanks
Excellent
Great Initiative by Mam.......!
thanks
Very good information
Mam aapke videos confidence aata hai
Good information
Great ma’am
Nice
tq mam
Kya op ki advocate oral evidence lene ke sath hi, mai writing evidence de sakta hu, aur documents ko exhibit karana jaruri hai. Exhibit kaha karaya jayega. Aur kab exhibit karana hai
कंज्यूमर ॲट द 2019 के तहत तक्रारदार के लिये jurisdiction क्या है? कृपया बता दीजिए
Nice maaa ji
Ma'am main petrolium me private service engineer hu . Maine ek iocl pump me kam kiya vha power 260 voltage aa rha tha maine power fluctuations ko rokne ke liye sarvo lgane ke liye suggest Kiya. Pr dealer mere khilaf meri company me pese magne ka aarop lagaya . Jb ki pese ki meri koi bat nhi Hui or unke pas mere khilaf evidence bhi nhi h.dealer ka kahana main khud bol rha hu kese mange h . Ma'am mujhe bevajah presaan kr rhe h main kya kru ma'am
क्या सीपीसी अधिनियम 1986 की धारा 25 और 27 के तहत वर्ष 2015 में जिला आयोग के समक्ष दायर निष्पादन याचिका में सीपीसी अधिनियम 2019 लागू किया जाएगा?
Ok
Nice mom
यदि आनलाइन complaint करें तो compensation मिल सकता है? कि बस ऑफलाइन प्रोसीजर करने पर।
compensation is given in case you deserve on merits , whether complaint filed on line or with the court personaly . First understand how online complaint is entertained
Can I raise complaint against the AC technician who did a fraud while installing?
मॅडम मेणे एक डॉक्टर पर शिकायत की थी पर कोर्ट ने ना मजूर की कोर्ट काहता है की 2008 की केस हम दर्जं नाही करते , डॉक्टर के खीलाफ मेडिकल लिग्नेस का केस था अब हम क्या करे
नमस्ते मैम मैंने लुमिनस का की बैटरी ली आज 2 साल हो गए और उसकी वह गारंटी 3 साल है अभी 1 साल बच्चा है मेरी बैटरी चार्ज नहीं होती और सर्विस सेंटर पर मैं 3 बार ले जा चुका हूं वह बोलते हैं बैटरी आपकी सही है जबकि उन्हीं क इंजीनियर घर पर आकर चेक करता है तो बोलता है बैटरी की एक प्लेट खराब है और सर्विस सेंटर वाले जब ले जाओ मनमानी करते हैं आज 2 महीने से मैं परेशान बैटरी को रख लेते हैं और बोलते हैं आपकी बैटरी सही है आप ले जा सकते हैं हम बताइए मैं क्या करूं प्लीज हेल्प मी
Madam humko online vakil ki jarurat hai kya aap madad karengi
Thanks for these detail, I wanted to know my receipt amount is Rs. 1050. And my compensation is in from then 10 lakhs. So, should I file the complaint in district Consumer or state consumer court?
Madam.... Hamko consumer court ki hearing Kab hai. Ye kaise pata chalta hai. Our hearing ko nahi jate tho Kya hota hai. Tho uske liye Kya Karna padega.
Madam
Member of CDRF s not impartial. If he earlier served in a particular institute and someone lodges complaint against his served institute, then he favours those institute
Aavaj .sound nahi hai
Mam complain karne ki koi time period hoti hai kyaa ki kbhi bhi kar skte hai
मैडम वोडाफोन के कैंनक्शन को पोस्टपेड से प्रीपेड कराया था, लेकिन यहां कंडीशन दी थी कि पहला रिचार्ज 249 या 449 का ही कराना होगा , मैडम इसमे क्या हो सकता है
Once you agree to certain conditions,both parties are bound to follow.
Hello, I would like to know your opinion on the below case.
This is related to Malfunction of refrigerator.
Product - Samsung Side By Side Refrigerator (10 years warranty on the digital inverter compressor)
Product purchasing date: 17th November 2012
*Issue: Malfunctioning in cooling mechanism*
The timeline followed in this case/issue is as below:
1. *Multiple services requests were raise*
2. *All the request were placed through Samsung authorized service center*
3. *The Samsung executives failed to diagnose the issue and replaced multiple parts of the device with charges*
4. *After multiple repairs and part replacement the device failed to work*
5. *Samsung engineers declared that the device won't be repaired further*
6. *The issue was logged and informed to Samsung CEO team*
7. *The Samsung company representative provided an offer to compensate. I however have asked to repair my device.*
8. *The company representative denied and informed the repiar can'tbe done*
9.*The offer was a coupon of 25% of invoice value and to surrender the malfunctioning device*
10. *The compensation is unfair to me in many terms, it does not consider the cost of repairs done in past 6 months, the wastage of my valuables (medicines, vegetables, frozen foods, etc.). Additionally, the coupon won't help me as the e-commerce sites provided (croma, Reliance digital, Samsung shop) do not deliver/provide (Pin Code: 415002) service at my deisred place.*
11. *Grevience were logged during this time at National Consumer Helpline (NCH)*
12. *Planning to take further actions and logging case in District Consumer court*
Past complaint details:
1. Service conducted: Condensor blower was cleaned on 2nd August 2021
2. Service conducted: Replacement of spiral condensor and sensors on 10th August 2021.
3. Service conducted: Refrigeration gass filled on 13th August 2021
4. Service conducted: Door gasket assembly repaired on
5th September 2021
6. Service conducted: product check on 22nd December 2021.
7. Service conducted: Replacement of temprature sensor, thermo fuse, motor and heater metal sheet on 1st Jan 2022.
8. Service conducted: Gas filled on 24 th January 2022.
With the above history of conducting multiple services, the Refrigeration Cooling System has not been yet repaired. I have already invested a lot of money in these services which has not resolved the problem of Cooling Mechanism.
In the final/latest visit by Samsung service engineers they have declared and stated that they are unable to repair the refrigerator. Additionally, with the discussion with Senior Engineers from Samsung, they have declared that they won''t and are unable to give me further repair services.
This has led to high loss financially, the wastage of my time as well as wastage of vegetables and food products due to malfunction in cooling system.
I personally feel this is fraud done with me as multiple repairs are done, multiple parts of the device are replaced, no proper diagnosis is done, there is no proper explanation provided for Malfunction and finally the further repair service is being denied.
Furthermore, since the issue is still not resloved with multiple fraudulent repair attemps, I have registered the 3 detailed Grevience with Online forum (www.consumerhelpline.gov.in. I shall be taking the Grevience ahead to District Consumer Forum Satara, Maharashtra(Consumer Court)
The above Grevience are being raised with the sole purpose of refrigerator getting repaired as soon as possible.
Further, upon filling Greviences and lodging multiple complaints to CEO team of Samsung, I received an offer from the company which was a coupon provided that amounted 25% of the inovice value.
I feel, the offer provided is not acceptable and very unfair to me.
Below are the points I want to put forth:
1. The offer only covers the 25% amount of the invoice value. It do not covers the additional expenses done by me. I have spent around ₹9093/- on repair services provided by Samsung. Many vital parts of devices are replaced. Additionally, due to high lead time of service the device was off. This resulted in wastage of my Costly Medicines, Vegetables, and Frozen Foods. Since, the device malfunctioned multiple times, the wastage and financial loss went high. The offer do not cover the losses faced by me. Hence, I feel the offer is unfair.
2. As mentioned by over call that the coupon that will be provided can be redeemed at limited Samsung online shop, Croma, and Reliance digital. I would like to bring to your notice that, all the options/sites provided do not provide service at my deisred place located in Satara, Maharashtra(Pin Code - 415002). Thus, the coupon won't be a favourable option for me ( Check Attachment ) .
3. The mail mentions that the device has gone under depreciation due to high usage and cannot be repaired further. If this was the case! Why was the device repaired and parts were replaced in last 8 months. The device has went under multiple repairs by Samsung authorized service center and many part are replaced. This means a repair service provided was all a fraud done with me. In intention to pull out money.
4. If your final diagnosis says the device is beyond repiar, it should have not been repaired in first place. This means, the Samsung repiar services fail to correctly diagnose and repair the device. Hence, it means all the previous repairs were not necessary, yet it was done. This all lead me to believe this is a Fraud done with me.
The issue is going on from last 24 days and the same is not resloved with favourable option. I feel the process is highly tideous and unreliable. I am getting calls from your end. However, every time you have pushed the issue to next day. This issue and the whole process has caused me serious mental agony.
Unfortunately, I see no other option other than to go through District Consumer Forum, Satara, Maharashtra (Consumer Court) to resolve the same.
If possible please provide your opinion on the same. Your help will be much appreciated.
Thank you.
Pasia ba pass milange
Madam, how about online complaint at the consumer forum?
Madam ji me meter kharap tha tab electric department vale man chaha reading lete the..ab naya meter lagayi hun to bahut hi kam bil aaraha hai..j.e ke pas complain karne se...paisa kat jayega.bol bol ke 2 sal ho gaya hai....plz mem ye conjumer court district me hota hai ya kaha kaise case karu
Online matrimonial company itself fraud case m knha jae mam
Mam sahara Q shop me jma amount lene ke liy kya kre
banking or financing matters me yeh seva me kami hai,aap consumer court ja sakte hai . Prakriya par ,banking par or kin bato keliye consumer court jaye or kaise kaam karti hai upbhokta adalate -yeh video dekh lijiye
मेम नमस्ते ..मे पूछना चाहता हूँ कि अगर कोई स्टेशरी बाला पक्का बिल नही दे रहा हो और किसी स्कूल कि किताबे कोॅस उसी एक स्टेशनरी
के पास मिलता हो ओर वो अपनी मनमानी रेट पर कोॅस बेच रहा हो तो हम उपभोक्ता क्या करे
ugc की guidelinesहै कि स्कूल अपनी दुकान नहीं चला सकता ,शिकायत करो ओर बताओ कि मनमानर राते लगा कर बिल नहीं देते ,इसे unfair trade practice कहेंगे
Mam mera saman sahi tha to bhi upbhogta sikayat kar diya hai to kya kare
Maine company ke injinear se chek karwa to bhi o mane ko taiyar nhi hai
नमस्कार जी,
हमने शादी के लिए ज्वैलरी लेने के लिए गाव के लोकल ज्वेलर को 40000 के भाव में 3 ज्वेलरी की बात हुई थी, जिसके लिए 40000 रुपए अग्रिम तौर पर जमा भी के दिए थे ये बात जनवरी फरवरी 2020 की है,
लेकिन जब मार्च में ज्लैवरी लेने गए तो उन्होंने जो डिज़ाइन ओर वजन बोला था वो नहीं था तो हमने उनसे सही वजन ओर ज्वैलरी बनाने को कहा फिर जब अप्रेल में गए लेने के लिए तो उन्होंने दो ज्वेलरी देने से मना कर दिया , कहा कि अब भाव 47000 हो गया है, आप अपनी एक ज्वेलरी जिसके पैसे जमा है केवल वही ले सकते हो,
अब मै जानना चाहता हूं कि इसमें कैसे बनता है या नहीं क्यो की आर्थिक रूप से हमे 14 से 15000 का नुक़सान तो है साथ ही शादी भी रुक गई,
कृपया हमारा मार्गदर्शन करे
Mera BA ka result pending kar diya hai kiya mai NCH jasakte hai madam
Mera paisa ek kampani nahi de rahi hai to uske bare men aap vedio banaiye
कंजूमर कोर्ट में केस एडमिट होने पर कितना परसेंट चांस होता है केस जीतने का।?
100% agar par sahi hai too.
Mam Maine amazon se phone khareeda tha.but mere ko phone ke badle packet ke andar ghari wala kapde dhone wala sabun Aaya.hai
Kya 1 businessman bhi kisi company ya dealer k against complaint kar skta h??
फैक्ट्स बताए तो सही बात बता सकेंगे
Mam sahara India me jama paise nikalne ke liye kar sakte h kya..batayen plz
aap consumer court jaa sakte hai ,mera video banking par dekhe ,kin kin baato ke liye ja sakte hai dekhe
Hello ma’am..I need your help and guidance regarding my Consumer case against car manufacturer.
I am residing at Jollygrant Dehradun ,physically only around this place ,i could draft complaint for consumer court . But you can go to my web,check with articles on vehicle with manufacturing defect . You will get all citations etc .
Maine 9 saal pehle builder se readymade makaan liya tha jo har jagah se crack ho gaya hai to kya ab main complain kr skta hu
kitne samye me upbhokta shikayat kar sakte hai-yeh video dekhe
9351025421 मेरे साथ बीज में खराबी आई थी ऑनलाइन मंगाया था लेकिन अब है पैसे के लिए मना कर रहा मैंने कृषि अधिकारियों से शुरू करें या तो बोला आप की फसल में 50% खराब है इसके लिए मैं कहां शिकायत करूं मैं एक बार मेरे से बात
You go to my website -www.consumerawakening.com and see the article on ' beej ',you will find solution /You can go to consumer court also but first talk to authorities with proof you have with you
मैम मैने एक मोबाइल बुक कराई थी filipkart के जरीये और अपने डेबिट कार्ड से 2599 फोन पे के जरीये भुगतान भी कर चुका हूँ और अब कम्पनी वाले कहते है कि आपने ये पैसा किसी और को टास्फर किया है और कहते हैं कि आपने कम्पनी के वेबसाइट पर नहीं किया है मैम कृपया मेरी हेल्प कीजिये मो़़ 9305974186
Madam maine bahot mehnat se paise jama krke ek machine kharidi use advance payment de diya pr wo ab machine nhi de rha h or paise bhi wapas nahi de rha h. Kya aap meri help kr skte ho
Consumer court जसकते hai legal notice bhi de sakte hai
@@ConsumerAwakeningMission kya mai aapse contact kr skti hu kya?
WhatsApp per लिखे फिर बात करेंगे
Mere sath Asa ho raha hai pr mere pass koi documents nhi hai ajj b meri car 🚗 मुझे नहीं mili
Kya kiya jaaye mem
Mem mere pass ek number se call aaya thank sir aapka mobile number Samsung m20 phone phone k liye chuch kr liya h AP oder kr sakte ho or mene oder kiya or post duara aaya to mene received kiya or khola to usmein Dhanlaxamiyant nikla mene uska Pura video recording product ka kr liya h call krne pr Ulta bolte h kabhi call nhi uthate h
Madam Kya Bank ki complaint ki ja sakti h consumer Court m
yes .bank gives services when manages your account . You can complain for any defeciency in services .
Mem आपका e- mail अड्रेस पूरा नहीं है पूरा अड्रेस भेजिए जी
Madem ji mai c g me ghar banba raha tha bildar ne80% kamkarne ke bad band kar diya kya mai m p me rahta hu kya m p me case kar sakta hu batao plese
आप उपभोक्ता अदालत जा सकते है ।अपने सारे तथ्ये दे कर बिल्डर के विरुद्ध आप अदालत से प्रार्थना करे-आपको मकान पूरा बना कर कब्जा दे,देर होने के लिए मुआवजा दिलवाए,कानूनी खर्च की भी मांग कर सकते है
मैडम जी , कृप्या मुझे बताने का कष्ट करें कि मेने छ महीने पहले मकान पर Roof rcc ( लेटंर) सिमेंट कमपनी के इंजीनियर कि देखरख ( जिस अनुपात में उसने मेटरियल बनवाया) मे डलवाया था। लेकिन अब लेटंर मे दरार(cracks) आ गए है और पानी दरारों मे होकर निचे आता है क्या मे सिमेन्ट ऐजेंसी या उसी सिमेन्ट ऐजेंसी के इंजीनियर के खिलाफ उपभोक्ता फोरम में जा सकता हूँ क्या? या मुझे क्या करना चाहिए । कृप्या उचित मार्गदर्शन कराये । धन्यवाद
मो.न.9717633383
Madam phone pe fauard hua
मैडम श्री राम फाइनेंस ट्रांसपोर्ट लिमिटेड चास बोकारो में स्थिति बैंक से तीन गड़ियां ईएमआई प्रति लिया हूं इस्मीन से दो गाड़ी दो व्यक्ति के नाम लोन ट्रांसफर करवा दिया हूं बैंक की लापर्वही से हमारे इज्ज ijjat se khilvad hua ek gadi sharab ke dhandhe mein pakda jata hai aur case hamare upar hota hai dusre gadi छोटी-मोटी ghatna thana police ke chakkar mein Na jaane Kitna bar ham pareshan hue aap khud jakar donon ka Arshi ko donon ke naam karvaya thana police ke chakkar mein ham pareshan Ho chuke hain hamari ek gadi Maruti ertiga jiska EMI nahin bhar pa rahe Jahan Kahan gadi ko pakad leta hai main kya Karun
कंज़्यूमर कोर्ट पैरवी करने को बोल रहा है इसमें क्या करना होता है मैंने खुद केस फ़ाइल किया है।
Madam Mai private company me job karta hoon Lekin company Malik Paisa nahi de raha h Mai kya Karu police me complen Kiya hai label court me complen Kiya Lekin koi hamara sahayata nahi kar raha h bataye Mai kya Karu
employer employee ke mamale consumer court nahi sunanata
Kitna time lagta he kesi bhi keska
It is said in law three to five months but it takes about six months if things go normal ,may settle also in between
कितने दिनों में न्याय मिलता है केस फाइल करने के बाद
Mam plz reply
Agr company ne fraud kiya ho to
क्या फ्रॉड
धोखाधड़ी के लिए कैसे कैसे किया जाए उपभोक्ता कानून में
Dear sir mene 48000ka baunce check ka kess 7month se Court me lga rkha hai lekin Court se kuch bhi problems soll nhi huva ME paresan hu mere 48000 lena hai samne wala nhi DE rha. My help you sir
Dr preem latha
The insurance company survaivor not come to inspect of loss of damage potato business policy the insurance company regect my claim you are not came under coverage in our policy we are in calluses as per policy
✔Madam, can I file a Complaint regarding dissatisfaction of postal services, against the POSTAL DEPTT. / i.e POST OFFICE. .
✔WHO WILL BE THE NECESSARY PARTIES, APART FROM THE POST OFFICE, IN DEFAULT✔AWAIT YOUR KIND REPLY... ANINDA CHATTERJI 20.12.22
नमस्ते मैम,
मे बिहार के औरंगाबाद जिले के निवासी हु, मुझे 30 महिनो से मेरे गाँव के डिलर (कोटेदार) राशन नही देरहा है । वह बल पुवर्क कहता है कि जहां जाना है वाहां जाओ, मैं डिलर से संबंधित हर विभाग मे लिखित आवेदन देकर शिकायत कर चुका हूँ । पर कोई फायदा नही हुई घुष देकर डिलर जांच को मैनेज कर लेता है । मैरे जैसै और भी कई लोग है जो डिलर के भ्रष्टाचार का बुरीतरह से शिकार है । कृप्या मेरी मदद करे ।धन्यवाद
sriradhakrishnampatel108@gmail
meri madad keval kanoon ke bare me batane ki ho sakti hai ,mai practice nahi karti
Please help me, how can I complent against PDS shopkeeper. He is very very rude, disrespectful and corrupted. Aurangabad, bihar.
अगर कस्टमर ही फर्जी केस करता है तो कस्टमर को सजा का क्या प्रावधान है
In this act,no such provision
Good information
Good information