How to free up storage space on your iPhone or iPad | Apple Support

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  • čas přidán 16. 06. 2024
  • Learn how to use built-in tools to free up storage space on your iPhone or iPad, and how to manually offload or delete content like apps, photos, and more.
    To learn more about this topic, visit the following articles:
    How to check the storage on your iPhone and iPad: apple.co/3PyX4KQ
    If you need more space for an update on your iPhone, and iPad: apple.co/45NBW9n
    How to back up your iPhone and iPad: apple.co/3QMuYJr
    Additional Resources:
    Get support for iPhone: apple.co/iPhone
    To subscribe to this channel: / applesupport
    To download the Apple Support app: apple.co/2hFtzIv
    Apple Support on Twitter: / applesupport
    To check coverage directly on your device: coverage.apple.com/ac4N1XV

Komentáře • 119

  • @i.am.mezbah
    @i.am.mezbah Před 9 měsíci +307

    Apple should add a feature to delete cache files like unnecessary data
    It’s more helpful than offload app.

  • @jaxyt5756
    @jaxyt5756 Před 9 měsíci +441

    Bro the speed at which I clicked this😭💀

  • @annedavismusic
    @annedavismusic Před 8 měsíci +63

    I’m a little surprised you didn’t address how to lower the infamous “OTHER” (the huge light gray bar at the end of your storage layout) that everyone has to google how on earth to lower on their iPhones.

  • @pqsk
    @pqsk Před 9 měsíci +104

    Offloaded less than 2GB and freed up almost 90GB. Nice

  • @mr.s4849
    @mr.s4849 Před 9 měsíci +34

    It was smart to avoid talking about the dreaded ‘system data’

  • @tfag1972
    @tfag1972 Před 9 měsíci +22

    There is no recommendations section shown. Only the list of apps.

  • @AnandaGarden
    @AnandaGarden Před 9 měsíci +75

    Clear, simple, and very helpful. Thank you.

  • @anahit121
    @anahit121 Před 26 dny +5

    Ppl who have noticed that the apple adds time is 9:41 AM and the time never changes 💀💀💀

  • @VRperson000
    @VRperson000 Před 9 měsíci +9

    Thanks I definitely Needed This 🙏

  • @CupRobot
    @CupRobot Před 24 dny +5

    Ain’t no way I deleted 1000 photos from recently deleted and I saves 700 Mb💀

  • @doge5757
    @doge5757 Před 9 měsíci +3

    Thank you Apple for the awesome video!

  • @user-yd5ow4bk1g
    @user-yd5ow4bk1g Před 6 měsíci +2

    This was the best, thank you.

  • @XanderHaynes-pe8jh
    @XanderHaynes-pe8jh Před 9 měsíci +1

    So helpful.

  • @nikhilmajeti1874
    @nikhilmajeti1874 Před 9 měsíci +16

    Please make a video showing how we can back up data from iPhone, or iPad to a local laptop, MacBook or physical storage like pen drive or hard disk

    • @TheBolgerrard
      @TheBolgerrard Před 8 měsíci

      I managed to do it, but it required some tinkering via Mac terminal. Now i can backup my iPhone’s 200GB data to 1TB external SSD. Life is better with terminal 😆
      U can try to google it bro. Basically we ask terminal to create a Symbolic Link in Backup folder n this symlink will point the backup folder to external drive

    • @ajadihammed1794
      @ajadihammed1794 Před 8 měsíci +2

      I do not know why I will spend so much money on a phone that stresses operationally at every turn

  • @drnimish333
    @drnimish333 Před 9 měsíci

    Useful video.

  • @RonaldBrown59
    @RonaldBrown59 Před 7 měsíci +5

    This was very helpful, thanks for sharing.

  • @ScrappySolos
    @ScrappySolos Před 8 měsíci +5

    Dang!
    Didn’t know garage band took up that much storage!

  • @allankirk8336
    @allankirk8336 Před 9 měsíci +11

    ummm I think the most crucial for me is system data..... just saying 🤷‍♂️

  • @sosorphorn
    @sosorphorn Před 8 měsíci +3

    Need tips for deleting System data in iPhone Storage without having to restore the iPhone.

  • @Titancameramanbye
    @Titancameramanbye Před 2 měsíci

    Apple I love your products❤ you getting smart making Products😊

  • @user-ou7wu8mf8h
    @user-ou7wu8mf8h Před měsícem

    Ty

  • @Pip7-px3wq
    @Pip7-px3wq Před 9 měsíci +1

    Just updated to iOS17 on my iPad Pro M2, my apple Magic Keyboard would always stop & start CZcams, movies etc by pressing the space bar now it is only working sporadically. Also, it won’t change a folder name on the home screen, have to use iPad screen keyboard instead. Apple please help!

  • @kablanfabio1258
    @kablanfabio1258 Před 9 měsíci +1

    Thank

  • @AchyutChaudhary
    @AchyutChaudhary Před 9 měsíci

    *Just the video I needed* 😅

  • @trent5519
    @trent5519 Před 9 měsíci +47

    I do all this, but what I REALLY want to know is how to remove that SYSTEM DATA noted in grey. It's builds up and gets quite large over time. The only way I get rid of it is by backing up my phone on my PC via iTunes and the do a restore via that backup. There must be an easier way of acomplishing this without going through all that trouble?

    • @sinanalp
      @sinanalp Před 9 měsíci +6

      Its a big problem. 🤦🏻‍♂️ I wish there was a solution for this.

    • @nick_848
      @nick_848 Před 9 měsíci +8

      My comment was deleted and kind of long so I’m not going to retype it all but basically I said the solution is to uninstall and reinstall an app you use a lot to remove cached data. It worked for me.

    • @x97k8
      @x97k8 Před 9 měsíci +5

      ios 17 automatically delete it

    • @x97k8
      @x97k8 Před 9 měsíci

      ios 17 does it mine was 19gb and when i install ios 17 it was down to 10gb @@sinanalp

  • @meow909potato
    @meow909potato Před 26 dny

    Hey apple, on the 2nd step, The button doesnt show on my ipad. My ipad is gen 9, And i hope it works at gen 9 though the button does not show up. My storage havent been clean for more than 2 weeks.

  • @4tune8chance65
    @4tune8chance65 Před 9 měsíci

    cool. San you now do one on how to recover data please.

    • @applesupport
      @applesupport  Před 9 měsíci

      If you’re missing or lost data from your device. We want to help. Reach out to us here for further support: apple.co/GetSupport We’ll do all we can to help you find that missing data if available.

  • @RC-hs7wr
    @RC-hs7wr Před 14 dny +2

    I deleted my photos but there's ghost in my storage, still full -.-

  • @alwaleedWTB
    @alwaleedWTB Před 9 měsíci +1

    If I installed an iCloud backup into my new device, then reduced iCloud storage to standard 5gb , will the data will be lost?? (Photos specially) Pleaaase your answer is really appreciated.

    • @applesupport
      @applesupport  Před 9 měsíci

      Hey, this article has more information on what happens if you downgrade your iCloud storage. s.apple.com/dE0x9Z7g3L
      “If your iCloud storage exceeds your new storage plan capacity, iCloud won't sync or update your information.”
      Still have any questions, do not hesitate to reach out to our support teams via this link: apple.co/GetSupport

  • @saraingebrigtson7120
    @saraingebrigtson7120 Před 4 měsíci

    im trying to download bonzi buddy thanks

  • @PepsiManX360
    @PepsiManX360 Před 8 měsíci +9

    Why doesn’t iCloud work like Google Drive, Microsoft One Drive, DropBox where everything you upload is saved on the Cloud and NOT locally unless you download it manually.

  • @wbrown909
    @wbrown909 Před 6 měsíci

    I offloaded everything and it’s still full

  • @bbkdmprops
    @bbkdmprops Před 9 měsíci +4

    Any tips for deleting the iCloud Drive storage that is temporarily saved on the iPhone for easy acces?(it takes up 100GB internal storage )

    • @applesupport
      @applesupport  Před 9 měsíci +4

      Yes, use the steps in this guide to manage your iCloud storage: s.apple.com/dE0n5U7G3O
      For more help or steps with regard to this, reach out to Apple Support directly: apple.co/GetSupport

    • @bbkdmprops
      @bbkdmprops Před 9 měsíci +1

      @@applesupport checking it! Thank you!

  • @seanlocke2228
    @seanlocke2228 Před 2 měsíci

    My phone is dominated by iOS and data (the grey bars) I can’t get rid of it or reduce the bar size. They have become so large that it fills too much space.
    I like to make videos on the iMovie app but it is getting harder to save onto my photo album in order to put them onto CZcams. Any tips?

  • @TJC450
    @TJC450 Před 9 měsíci +3

    Delete apps like fb, Twitter, snap, etc and reinstall. Also turn off your phone for 5 minutes that’ll clear some cache

  • @TillyMoon-gv3mr
    @TillyMoon-gv3mr Před 16 dny

    It don’t have these things on my iPhone 😔😔

  • @_DreamzGaming
    @_DreamzGaming Před 9 měsíci

    Bro's getting is ready for iOS 17 😂

  • @MJBSoCrazy
    @MJBSoCrazy Před 7 měsíci

    Can You Explain What Does The Word Applications Mean On IPhone Storage??

    • @applesupport
      @applesupport  Před 7 měsíci

      Thanks for your question! See apple.co/3QPCbLS for a list of categories and what is contained in each.
      If you have further questions, please reach out to us using apple.co/GetSupport.

  • @UNPL34S4NT
    @UNPL34S4NT Před 11 dny

    bro the backups are what is taking up my storage ☠️(real)

  • @silentbydeadly8661
    @silentbydeadly8661 Před 9 měsíci

    MY HEAD IS FINE, OKAY!

  • @stayhardHAHAH
    @stayhardHAHAH Před 7 hodinami

    My message has 6GB but i clear everything

  • @l...
    @l... Před 9 měsíci +1

    I wish sorting by size every where in iOS
    Also sorting by usage every where in iOS

  • @wahyu3s
    @wahyu3s Před 9 měsíci

    How to clear app cache?

    • @applesupport
      @applesupport  Před 9 měsíci

      We’re happy to help. iOS manages and removes temporarily files and local caches as needed based on storage, so there’s no need to manually clear any app caches. Here’s more about storage management: s.apple.com/dE4z8d1R6H
      Use this link to reach us if you have any further questions: apple.co/GetSupport

  • @bledihebeja3689
    @bledihebeja3689 Před 9 měsíci

    Option delete on system data. 20 gb system data. i have an iPhone 64 gb…

  • @azharshaikh339
    @azharshaikh339 Před 9 měsíci

    Iphone warranty not support from service centre review very bad

  • @MaiElizabeth
    @MaiElizabeth Před 9 měsíci

    What I am still at lost is eventhough I deleted photos from my iPhone Photi apps, the same photos are still there in my Mac’s Photo apps and/or iCloud. There must be a setting, if I delete any photos from any of the iCloud-backed devices, it will also delete its iCloud’s content too. We need that.

    • @applesupport
      @applesupport  Před 9 měsíci

      If you’re using iCloud Photos, when you delete a photo on one of your devices, it should be deleted on all of your devices that are signed in to your Apple ID and have iCloud Photos enabled. This article has some more information: s.apple.com/dE0a7u5g4A
      If that doesn’t do the trick, then you can also reach out to us directly by heading here: apple.co/GetSupport

  • @itssufiyan128
    @itssufiyan128 Před 24 dny

    Why does photos take so much storage

  • @mrcoolansh
    @mrcoolansh Před 9 měsíci +1

    How to delete system data??

    • @applesupport
      @applesupport  Před 9 měsíci +1

      We’d be happy to look into this with you! To free up storage space, you’d want to follow the steps listed in: s.apple.com/dE4z8d1R6H
      This explains content categories, such as System, which is space taken by the operating system.
      If you need additional assistance with clearing space, reach out to us at: apple.co/GetSupport

  • @porlengheng3165
    @porlengheng3165 Před 9 měsíci

    How to backup ipados 16 ?

    • @applesupport
      @applesupport  Před 9 měsíci

      We can help. The following article has information on how to back up your iPad: s.apple.com/dw6b5p4nY2
      If you need more help, contact us here: apple.co/GetSupport

  • @LeoSG61
    @LeoSG61 Před 3 měsíci

    How do I delete the photos?

    • @applesupport
      @applesupport  Před 3 měsíci

      Thanks for reaching out! See apple.co/48C7iAo for more information on deleting photos from your iPhone or iPad.
      If you have further questions, please use apple.co/GetSupport for assistance.

  • @Seekercard
    @Seekercard Před měsícem

    Whenever I click on an app, the screen freezes because I used too much storage.

  • @lalalalapeace1
    @lalalalapeace1 Před 8 měsíci

    Why are still 28gb of my photos on my phone when I activated the icloud for everything?

    • @applesupport
      @applesupport  Před 8 měsíci

      We’d like to provide you some guide. Check out this resource for steps on how to optimize your storage space: s.apple.com/dE4i9J2A6n
      If you need further assistance, follow this link to connect with Apple directly: apple.co/GetSupport

  • @linp5440
    @linp5440 Před 9 měsíci

    Mine doesn’t have recommendations

    • @applesupport
      @applesupport  Před 9 měsíci +1

      Thanks for reaching out. We are happy to help when we can. You’ll want to make sure your device is up-to-date. You can learn how here: s.apple.com/dE4w1r7M9c
      If the issue persists you can reach out for additional support here: apple.co/GetSupport

  • @hvailjr
    @hvailjr Před 9 měsíci

    I am at 16.6.1 on my iPhone 12 Pro and I am not seeing the same screens you are showing on this video.

    • @applesupport
      @applesupport  Před 9 měsíci

      Hello!
      We understand you’re not seeing the iPhone Storage screen. We’d like to help.
      Go to Settings > General > iPhone Storage. If you’re not seeing that option then we recommend that you contact Apple Support directly.
      apple.co/GetSupport

  • @petercarloperez2788
    @petercarloperez2788 Před 6 měsíci +1

    Why there's Icloud Drive on my iphone storage? It takes too much space. 62 GB.

    • @applesupport
      @applesupport  Před 6 měsíci

      Thanks for your question! See apple.co/3SkmGwR for more information on iCloud storage.
      If you have further questions, please reach out to us using apple.co/GetSupport.

  • @quitchannel.
    @quitchannel. Před 4 měsíci

    i need help, im trying to download the full version of an app that takes ALOT of storage. ive deleted many text conversations, ive deleted unwanted photos, ive offloaded and deleted a bunch of apps, but im still at 52.2 GB out of 64 GB ( i need 25 GB to download the app )

    • @applesupport
      @applesupport  Před 4 měsíci +1

      Hey there. While this resource is for freeing space for an update, the recommendations will still be useful: apple.co/425R1Sq If you still have questions after looking that over, connect with us here: apple.co/GetSupport

  • @SorpiusTheMan
    @SorpiusTheMan Před 11 dny

    It doesnt work because I don’t see the offload app and the delete app

  • @84vaishak
    @84vaishak Před 9 měsíci

    The options are not visible in 12

    • @applesupport
      @applesupport  Před 9 měsíci

      Thank you for reaching out. We understand how important this is to you and we are here to help. If you are running iOS 12 you may need to back up and update a newer iOS version: s.apple.com/dE0z4U7G7g If you are still having issues, reach out to us here: apple.co/GetSupport

  • @10Piece_
    @10Piece_ Před 8 měsíci

    Bro the group chat had 10G 😭😭😭

  • @apuz13
    @apuz13 Před 9 měsíci

    How do I free up space on iCloud?

    • @applesupport
      @applesupport  Před 9 měsíci +1

      You can find the steps for deleting items in iCloud here: s.apple.com/dE3h8J5R6X
      If you need assistance deleting things from iCloud, you can contact Apple Support here: apple.co/GetSupport

    • @apuz13
      @apuz13 Před 9 měsíci

      @@applesupport thank you

  • @hghkbhg4685
    @hghkbhg4685 Před 9 měsíci +1

    Bei mir sind schon allein 18,11gb systemdaten😭😭

  • @jillgreenaway9688
    @jillgreenaway9688 Před 8 měsíci

    No recommendations offered under phone storage on my iPhone 11 Pro.

    • @applesupport
      @applesupport  Před 8 měsíci

      Allow us to assist. If you don’t see any recommendations to optimize storage, try some of the other steps from this article: s.apple.com/dE4z8d1R6H
      If you need more help, reach out to us here: apple.co/GetSupport

  • @user-fk5uv1md6t
    @user-fk5uv1md6t Před 28 dny

    It doesn’t work :(

  • @zoeykillah
    @zoeykillah Před 6 měsíci +1

    HELP ME PLEEEEASE. I currently have iOs 14, I’m at 57gb out of 64gb. And yes I’ve deleted a whole bunch of apps, photos etc. I used a hack to get down to to 57gb. Originally it was 54gb but out of no where it increase again. My storage states that APPs, system, and other es are taking up all the space. Wtf can I do? I only have 10 apps outta the 25 I originally had. I’ve deleted sooooooo much stuff, and still. PS AFTER GETTING MY STORAGE DOWN TO 54gb THE IOS17 UPDATE VANISH. Every time I try to check for an update I get an error. And yes my phone is comparable

    • @applesupport
      @applesupport  Před 6 měsíci +1

      Thanks for your question! See apple.co/3RF0qwZ for help with issues updating your iPhone.
      If you have further questions, please reach out to us using apple.co/GetSupport.

  • @Shardaee
    @Shardaee Před 6 měsíci +1

    my phone won’t let me click on anything that’s taking up storage even tho my phone isn’t full? im trying to click on messages to delete photos but it just freezes my phone and doesn’t load…

    • @applesupport
      @applesupport  Před 6 měsíci +1

      For support, please contact our team using apple.co/GetSupport

  • @JacobAndJamal
    @JacobAndJamal Před 4 měsíci

    Why does my file folder show GB worth of data , but when I go to it nothing is there

    • @applesupport
      @applesupport  Před 4 měsíci

      Hey there. Find more on managing files and folders in Files on iPhone here: apple.co/3T1GHrL If you still have questions after looking that over, connect with us here: apple.co/GetSupport

  • @theautomotivegabe
    @theautomotivegabe Před 9 měsíci

    How come when you delete a photo from photos app it says, “This photo will be deleted from iCloud Photos on all of your devices.”?

    • @applesupport
      @applesupport  Před 9 měsíci

      We can clarify on that alert. When you use iCloud Photos it syncs the photo to iCloud and to your other devices signed in with the same Apple ID with iCloud Photos enabled. Any action made to the photos, will be made across all devices.
      You can read more here: s.apple.com/dE0a7u5g4A
      For further assistance, please reach out to our support using the following link: apple.co/GetSupport

  • @Vartulkumar1
    @Vartulkumar1 Před 9 měsíci

    My phone app is taking 882Mb even after clearing all the call logs
    How to free up that space
    (I have 113 contacts only)

    • @applesupport
      @applesupport  Před 9 měsíci

      Hey there. Thanks for reaching out to us about this. We are always happy to help where we can. Have you also deleted any voicemails that you don’t need? If you’re having some storage issues and need support, you can reach out here: apple.co/GetSupport

  • @5ten27
    @5ten27 Před 5 měsíci

    why don’t i have a option to delete apps apple😭

    • @applesupport
      @applesupport  Před 5 měsíci

      Hey there. Find our resource that goes over deleting apps from iPhone here: apple.co/3H2wXXr If you still need support after looking that over, connect with us here: apple.co/GetSupport

  • @Afrazhossain2017
    @Afrazhossain2017 Před 2 měsíci

    It didn’t work

  • @TonesTube
    @TonesTube Před 12 dny

    21GB for the OS? SMH that storage need to be free when u buy Their stuff…

  • @kangenthemiracle6785
    @kangenthemiracle6785 Před 9 měsíci

    Gud

  • @AbbasPIQ
    @AbbasPIQ Před 9 měsíci

    😊😊😊

  • @K2YY._
    @K2YY._ Před 2 měsíci +2

    I almost deleted all my photos and apps and it still won’t let me play geshin impact 😬✨

  • @solo-dn7oe
    @solo-dn7oe Před 9 měsíci

    😮🎉

  • @-Lemon-Squeezy-
    @-Lemon-Squeezy- Před 8 měsíci

    as someone who has had to offload like all the apps on my iPad, this is not really accurate, i offload like a GB worth of apps and i'm still getting that stupid "your iPad storage is full" message, i love watching your videos but make them more accurate please.

    • @applesupport
      @applesupport  Před 8 měsíci

      Hello. If you’re having an issue with the storage on your iPad, we’d like to help.
      Great job offloading those apps. Next, you’ll want to verify what the available storage is on your iPad, to verify you have enough for what you’d like to do.
      s.apple.com/dE4i9J2A6n
      For example if you need to update, or want to upgrade, you may need more space.
      If you need additional help, contact us with this link: apple.co/GetSupport

  • @Neymar3.
    @Neymar3. Před měsícem +1

    This is why I’m switching to samsung

  • @TheOfficeandGummiBearsFan

    I’m Kind of Depressed. Because i Have 4 GB Left.

  • @maxamy89
    @maxamy89 Před měsícem

    Nope Nope Nope... Did not work

  • @Txchno69420
    @Txchno69420 Před 9 měsíci

    Early

  • @UnknownYT708
    @UnknownYT708 Před 9 měsíci

    First