Credit Card Reader Not Working on Your Vending Machine? Here's What to Check First!

Experiencing issues with your vending machine credit card reader? Don't worry! In this video, I walk you through troubleshooting steps to identifying common problems.
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- Chapters -
00:00 - Intro
01:22 - Does the vending machine accept cash?
03:04 - How to check signal on Nayax VPOS
04:22 - How to check signal on Cantaloupe G11
05:44 - Check your antenna
06:40 - Outro
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[@enkikiwi3366]

Our card reader has been stuck on "Getting Update" for over a month now. It has the 20 minute countdown, reaches zero, restarts, then starts the countdown all over again. It's not signal strength because we have a drink machine with the same device that works just fine even with the antennas stored inside.

[@GlueTubber]

what about when only the 'Tap' doesn't work? Swiping works fine, and the charges are sent through. (Cantaloupe, btw).

[@justinmccarty3856]

What to do when card readh is reading V00 cash for Nayax??

[@mattcarter4450]

Also it’s imperative to know what cell service is stronger in that particular area where the machine is located. The SIM card can either be AT&T or Verizon. I would do a little research before purchasing the card reader before hand so you can figure out if AT&T or Verizon is the best for a particular location.

[@VendingMachineSupport]

Thanks you for sharing your tips!

[@MarkVirgulto]

Can you elaborate more on the G11 number range? What are the range lows vs highs and what means stronger signal?