eBay's Authenticity Guarantee for Trading Cards: All Your Questions Answered
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- čas přidán 1. 08. 2024
- eBay recently announced Authenticity Guarantee for trading cards. The hobby has many questions and today Geoff Wilson sits down with Bob Means from eBay to get answers.
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Hate that I have to wait to get paid until they can authenticate it like I haven't been selling legit stuff since the early 2000s
It's like your cable company insisting they watch TV with you, when all you want is a new cable company.
If eBay wants to fix something, fix counting a package as "shipped" when all they've done is print the tracking label and hold it for days and days.
It allows the seller to receive their funds via direct deposit faster if they’re not able to physically send it out yet. If you file a return for not as described, eBay will hold the “pending” funds for the seller that have already been deposited 😆
👏
this is one major problem ebay need s to fix i hate it when i buy an item from a seller and you check your purchase item from phone and pc its show your item has been shipped but if you click more details about the item status of the item it hasnt been shipped the seller just created a label for the item and usps or ups etc awaits for the item from the seller hasnt even drop off the item to the post office from the beginnings of getting back on ebay all those days i thought they shipped it smh ebay needs regulate just do something about that to the sellers so i wont have to get on the sellers A$S for lying to me about shipping and when they know they got caught lying they would apologise or just play dumb saying "idk what to tell you i shipped it out that day" or i drop it off at cloves/walmart they have a drop off box for usps etc .im serious especially when it comes to ppls money you cant play like that as a seller but it keeps happening shipping it out 3-6 days later wtf thats a problem
@@luckyandsharlene1486 In what way does getting your card 2 days later affect you? Is it really worth putting that much time and energy into something you can't control?
@Kyle who said getting your card 2 days later? My problem was sellers not shipping the item out like they said they were supposed to a false advertisement if I paid for an item from a seller and it shows sellers ships item within 1-2 days I would definitely expect that not 3-5 days later just wait until the end of the week when the item was purchase on Monday especially when your dealing with someone's money and just because we don't have control of that problem doesn't mean it's okay for sellers to do that everytime unlike you I'm not going to accept and be treated that way im not going to be a sucker so idc if your ebays top seller or if your GEOFF from sports cards investors your going to get some gripe and be hold fully accountable that's reporting the problem to ebay and giving you first negative feedback and just to be 100% correct my time and energy effort of getting my point across has never been wasted when being used the lack of integrity that some sellers have on ebay is unbelievable especially when their running a buisness and dealing with someones money 💰 sooner or later things will change I hope that makes a whole lot of sense
There is no need to be sending a 250 dollar graded card to get authenticated. Truth be told Ebay is probably mad from all the final value fees they lost due to returns.
Exactly!
NEEDS TO BE OPTIONAL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I agree
Seriously
💯
Isn't it? I've sold 2 of the same card for sales over 550.00 and one time I sent to authentication and previous time I didn't have to. So I'm assuming it is optional?
eBay has to bleed the hobby dry now while there is still meat on the bones
Absolutely, escape this addiction while you still can
“You build it how you think it will work” Really??? Did you really think a card saver was a great way to protect a $500 plus piece of cardboard? Sounds like bs to me I would guess it was the cheapest option available?
Ok @ebay why are you continually raising your fees? Let's talk about that...
I WANT MY CARDS HANDLED AS LITTLE AS POSSIBLE. DON'T TOUCH MY CARDS UNLESS I WANT. BUYER OPTION ONLY
Love this idea.
AMEN.
Agree sneakers makes sense, delicate paper cards… no
Shows how tone deaf and out of touch eBay has continually become
Money grab ..because someone is paying for this..it's not free..all for raw cards is ridiculous as he stated as lowering the value to 250 or lower ..headaches for the seller threw ebay ..
100% agree and especially with that recent eBay seller fee increase right around the same time this rolled out
I agree. People like those 2 are bad for the collecting hobby.
What happens if ebay messed up the card do they refund the money back to the buyer ?
No they don't, because I'm dealing with this scenario right now, the pictures from the auction don't show corner damage but once I received it, it did. So either the damage was well disguised with lighting or Ebay's 3rd party authentication service damaged it and now they won't let me return it. $1600 Lewis Hamilton Purple refractor.
@@toohotforsunblock BUY RAW TO GRADE AT YOUR OWN RISK AND PERIL
@@toohotforsunblock damn. That is what I'm afraid of. Not good
@@toohotforsunblock I'll never buy an expensive raw card on ebay because of their guarantee process. I'm a big collector too. They're shooting themselves in the foot and taking the hobby down with them.
I bought a $350 card that came with a major chip on the back that was not in the picture. The card went through this AG BS so either the "3rd party" eBay authenticators failed to do what the process is intended to do, or they damaged the card themselves before sending it to me. I filed a claim and it literally still says pending to this day. I bought the card like a year ago!!!!!!! Nuff said.
Hate the idea of sending off a BGS or PSA graded card to a random place in Florida to be double checked for authenticity. They need to think everything through before launching their grading authenticity program.
I hope eBay helps other platforms like myslabs by continuing to be and act like horse 💩
Hopefully this is another nail in the coffin for sportscards on eBay. Seller fees are to high.
@@davidthecardcollector where 2go then?
And if you have customer service issues you get transferred to someone from India or Philippines who don't even have a clue about sports cards
After seeing other people getting damaged cards, There is no way I would buy a authenticy process card off ebay and risk a damaged card. I already passed on a few because of it
I had a $2000 card damaged by the authenticator... I haven't contacted ebay yet... but wondering how they will fix this
Same here $2300 1 of 1 GPK Padparadscha. They denied the claim, and the penny sleeve damage aligned with the card damage (supplied by them)
@@BenjaminSieglermtp same :( I am still pissed... I did not need the card authenticated was a Michael Jordan /50 fleer retro... no question it was authentic... now its damaged
@@alexandermarek9528 well we all need to group together. Simply can't physically handle cards and not take responsibility for damaging them.
Got mine damaged yesterday and because i open it they are not going to refund. Never ever i will buy again a card with this bs coverage
I bought a $350 card that came with a major chip on the back that was not in the picture. The card went through this AG BS so either the "3rd party" eBay authenticators failed to do what the process is intended to do, or they damaged the card themselves before sending it to me. I filed a claim and it literally still says pending to this day. I bought the card like a year ago!!!!!!! Nuff said.
What if it's a bidding auction that starts out at $1 and goes over $250? It starts off not guaranteed and then ends up guaranteed?
This isn't fair to the sellers who have spent years building their business/reputation on eBay, because this undermines their hard work to be a trustworthy seller. This should be an option for the buyer, and not made mandatory for the benefit of eBay to grab even more fees than they're already charging. They don't care a thing about the hobby or it's fraudsters...they just simply found an opportunity to make more money.
I agree... I am an Ebay seller and 12.5% selling fees already way high, especially when they have so many sellers they are making a fortune off of. Lower fees = more sellers = more money...
Yeah the ebay rep did say it will be free for now. If they charge sellers an authentication fee they will lose a lot of people.
Well said not a fan of either.
I agree, we are watching one
im ok with ebay guarantee and as buyer i rather pay for ebay to check and confirm is a real card
Thank you for this video. It was extremely helpful!
Is ebay going to pay for the insurance on the card to go from their facility to the buyer?
If I ship a card to John Doe and 123 whatever st. California How does it get to Florida????
The seller ships directly to the authenticator. eBay covers the shipping from the authenticator to the buyer. Hope that helps clarify your question.
I love the info and the fact that eBay clearly cares about the buyer. My question is when will eBay care about the seller?
Ebay does not care about buyer either! I bought a fake Mike Trout and they would not do a dang thing for me.
They don’t care about anyone. It’s all marketing. They’re doing this because it allows them to hold the seller’s funds for a few additional days. Think about how much interest they’re making by holding funds for 1000’s of transactions each day for an additional 3-5 days while they essentially do nothing.
Why does eBay need to authenticate a PSA/BGS slabbed card? PSA/BGS have already inspected the card- there’s nothing for eBay to do at this point.
OK I'm on board but BUT can we leave negative feedback to non-paying buyers?! My biggest pet peeve right now.
You can block these buyers from bidding on your Auctions
I agree.
@@berganmay That's not good enough. They need their reputation tarnished. That's the whole point.
This is my biggest complaint about ebay is the jerkoffs who outbid other plp just to do it with no intention of ever paying for the card. Wasn't there or is there an option to offer it the next highest bidder instead of relisting it and hopefully getting an actual buyer.
@@gregeppley9643 Yes, Second Chance Offers to the second or third highest bidder if the values they bid are good enough for you. They must accept of course.
Applying this to graded cards is really ridiculous especially at only $250 and above. Grading costs are already high why should we have to jump through even more hoops after that. They say they have a responsibility to the buyers yeah well no one asked for it in the first place.
How is it ridiculous? It not only protects the buyers from fake slabs but also protects the sellers who have to deal with buyers who claim they received a fake card.
@@chrisbravo3392 what if they don’t refund
Grading is suggestive now if they want to sell a grading fee and grade it then at that point would say it ok for some else the touch my card. ? What if they ding it? What if they scratch it? Which happens
exactly more hands touching the cards its a joke
Thank you for the info. Lots of questions and concerns but we will see how things go. I assume while there is no charge this is being baked into their recent commission hike so it's a little misleading to say there is no cost.
He said under his breath no fees as of yet. Fees will go from 12.9% to 15%+ buy the end of the year
Time to go to a new auction house...
I just sent a card to the authenticator. Ebay provided the shipping address to the authenticator in Sarasota , I just noticed USPS "ATTEMPTED NO ACCESS TO DLVRY LOCATION", is this a constant issue?What happens now? Will the authenticator go to the local post office to pick up the package?
You briefly touched on the fees for this service and how there isn't any right now. But on the email ebay sent out it said that there is no fee for a "limited time".... I wish you would have touched on what that means because clearly there will be fees in the future.
So, CSG is going to validate the authenticity of PSA, BGS and SGC slabs? How does the graded part work?
Your seller fees are to dam high and this is just BS on top of BS.
Great topic Geoff 👍👍👍!!!!
Here’s the biggest issue I see. eBay is actually getting in the way of free trade. Here is a scenario I foresee happening often. I buy a card from eBay and eBay has it sent to csg and they decide it hasn’t been represented accurately. I got a great deal on the card and I would have been more than happy with my deal even if it was in less condition than the seller represented. eBay is taking away my ability to have that card even if I still wanted it. In my mind, this is a horrible precedent to set for a third party to get between a buyer and a seller and the third party be the one to decide if this is a good deal or a legitimate sale. If I buy something from a seller and the two of us agree at the end of the deal that we’re both happy, ebay(not any other entity) should not have any way to interfere in that process.
Ask the seller to create a private listing for you as a LOT with a handful of garbage cards. Ebay says lots and binders don’t qualify for the authentication guarantee. Seems to be a workaround for now.
@@JMLRetroRoom Very good idea
I guess that would work on buy it now sales but not for auctions. Seller isn’t going to cancel an auction and create a private listing.
@@shanewhitaker8768 No it wouldn’t work under all circumstances but the idea came from a video I seen where the guy didn’t get his card because it was authenticated as altered so they sent it back to the seller. He felt like he got a good deal and still wanted the card even if it was trimmed. I mentioned to his video the idea of a private listing with a handful of trash cards in a lot as a workaround since lots and binders of cards aren’t included. This idea would benefit the seller and buyer to avoid another authentication return and the buyer could do a BIN for the sell price. And if a seller doesn’t want to deal with this authentication process then that’s a way around it for anyone else as well.
We appreciate your feedback and will relay this back to the team!
They are doing way to much. I just got a one of one Philp Rivers auto off of ebay. Hoping I can grade it at psa
My card came in with multiple surface scratches…once i broke the seal, ebay rulled with the seller and did not refund my purchase…case closed in 1 hour…appeal closed in seller’s favor in 1 hour…anybody else experienced it? It’s outrageous how there is no difference between authentic and condition in ebay’s eyes!
the problem with this program is a lack of proper communication; i just had a card that I tried to purchase rejected after a week of waiting, and all the authenticator said was "need to add more information to the card description". what does this mean? does it mean that the card in the photos is not the authentic card they received? because thats the only reason I would reject the sale, as a buyer I don't care what listing description precisely says, I only care that the card in the photos is the card that I am receiving, and that it's not a fake card (i.e. it passes the smell and feel test that I cannot personally perform with an online purchase). honestly its very poor and unclear communication from this authenticating company (CSG?). big waste of my time as a buyer and the feeling of uncertainty that they provide is very distracting. they should take PHOTOS during the "authentication" and send those photos to buyer and seller immediately upon review, regardless of outcome of the authentication. instead of a vague one-sentence statement that "more details need to be added to the listing description". what does that even mean? it feels like the legalese and technical details are taking precedence over practicality here, plus ZERO communication and ZERO clarity; do better CSG /rant
Always ambiguous responses. They don't communicate very well. A little real time communication could keep a sale in tact rather than have it torpedoed.
I really think it should at least be an option to decline the AG process as a buyer. Especially for slabbed cards.
We appreciate your feedback and will take it back to our team!
@@eBay you're killing the hobby because nobody wants to wait 2 weeks to get their card and nobody trusts your anonymous authenticator who has zero verifiable credentials
Ebay can give that option but the buyer will be responsible if its fake or not
Yeah seriously EBAY it's really really frustrating. It should definitely be optional it should be the buyer's choice. Like it's very frustrating. And I know I'm not the only one that thinks this. 💯
@@mightbegenius that's the problem with society is the people that want it NOW NOW NOW!
There's an old saying... You can have fast speed, affordable cost, or high quality -- PICK 2 -- b/c all 3 don't exist together
My recent experience with the authenticity guarantee: I made sure before buying from the REPUTABLE seller, that the seller showed me clear concise pictures, and that he told me if it was other than what I purchased, he would refund me. I then bought the card and it came shortly after and I couldn't of been any happier.
This program should be optional. The more cards are handled, the more likely they are to get damaged. As someone who has been selling on eBay (primarily sports cards and collectibles) for over 20 years, I can honestly say this is the first time I've been worried. What happens if the card gets damaged during the process? Who pays for it? Totally agree with the comments concerning non-payers. There are eBay members who have not paid for numerous auctions and are still members of the community. Not cool. All I can say is it's becoming more and more difficult to sell on eBay. Sellers make eBay money. Our feedback should be read and acted upon.
I concur on every point. I bought a $350 card that came with a major chip on the back that was not in the picture. The card went through this AG BS so either the "3rd party" eBay authenticators failed to do what the process is intended to do, or they damaged the card themselves before sending it to me. I filed a claim and it literally still says pending to this day. I bought the card like a year ago!!!!!!! Nuff said.
Judging by the comments ..this is not something that is either being processed well, or the community doesn't need/want. 🧐
I have a question. I saw people opening the sleeves the cards came in. When I open the sleeve, does it lose the authenticity guarantee? I just bought my first MTG card for about 1000 dollars, so I wouldn't like to disminish its validity. Thanks anyone helping me.
Lots of good info in here, good to know the items are final sale so buyer cannot have a regret after he/she pays.
I don't understand why/how graded cards would ultimately be part of the program but will wait to see how that part is rolled out.
Yea I'm not a fan of them authenticating graded cards. That should def be a higher price point and probably should be optional.
there a lot of fake graded cards
@@stephenbyce Define a lot please. Also, are you saying fake slabs or fake cards that got by the graders? I can't see that being a large enough problem that we need eBay to institute this nonsense.
Could people list a card $249.99 and avoid the authentication guarantee step?
What if an auction goes past $500
Very Informative...sounds great for both sides...love the concept...
@ebay what happens if someone from your 3rd party causes damage to the card in this authentication process
I recently purchased a couple Topps Signature Series sealed cards. They are being sent to the AG program. Ebay doesn't break the Topps seal do they?
So they say that after it goes through the process it is treated as a final sale without returns. How final is it? Like I know eBay is super easy going about returns and I feel like if the customer demanded it they would still let them do it. Is it for sure a final sale? I was having a huge problem with people buying cards and then returning them once the market changed and wasn’t in their favor. It is amazing that eBay was letting people commit so much fraud, so I hope this is true that this is a final sale after the guarantee process
Final sale is a new policy where sellers do not offer returns. You are protected against fraudulent/faulty returns when a buyer returns an item that has been through the Authenticity Guarantee process. You are not protected if the item is miscategorized or the sale bypassed Authenticity Guarantee.
I think this is good idea I'm all for it 👍💎
@ebay, make this service available( not mandatory) for cards under the threshold at a fee to the seller. This would come in handy for cards with a lot of fakes, like the Tom Brady Impact RC.
Hello, my husband bought a online auction of sealed cards and I dug around and its supposed to be "heritage auction series national convention" we have yet to open them and its a 2pk. I see some hype on ebay prices for that item and was curious if it has any value. He paid 5 for the lot
This is to me a waste of time. I recently bought 2 high end cards. They both went through the process. The one card was already graded by PSA. When I took it out of the plastic sleeve everything was fine. When I put it back in the plastic, that annoying sticker got stuck on the front of the holder. It was sticky and impossible to get off. Luckily I knew how to take the sticky residue off of the holder. I was then thinking if it was just a regular raw card and it would of done that. My card would of been ruined and out lots of money. I hope this service goes away and we can get back to making our own decisions on card buying.
Who do you use for shipping to them and who do they use to ship out? Insurance reasons
What if I sell a card that is already Authenticated? Does it need to go through there a second time?
Yes - if the card is sold again on the platform and meets the AG criteria then it would go through the service again.
What happens if I’m selling a card that was a redemption and is still in the redemption case, do they take it out??
The last mile issue is there where USPS loses the package, and then as the buyer you’re trying to figure out how to and who to submit a claim to. The seller is off the hook, it went through authentication, and left Sarasota and now it’s lost. Who is responsible?? #ebay
My experience has been they ship to you via FedEx. They also require signature delivery.
@@davescards32 both of mine have been USPS. One made, one was lost. Had to talk to Ebay customer service, file a missing item against the seller, then Ebay step in from there. Not straight forward but worked out.
@@andden8998 bummer! Sorry to hear that! Hopefully they take care of you! I wonder what the threshold is where they use USPS vs FedEx.
@@davescards32 I was wondering the same. Both were $500-$600 , what have yours been ?
@@andden8998 $1500+ for both. So the cutoff must be like $1K or something.
I could understand on older cards but I am selling cards within the last 3 years I really was a fan of eBay even with the fees but no more.
Yeah 12+% is too high fees. Needs to be 8% to 11% final value fee.
He just said they will send the card back if its not perfect lol it seems any small thing sends it back
Basically on graded cards, they pull up the cert # from grading co. And verified it’s been graded from them. Could do that yourself without the fee.
Does eBay clean the cards before authenticating and putting them in top holders?
Thank you for this video! I’ve been sitting on some raw cards and have been nervous about selling them. Is there any good instructional videos that are good to learn the best way to package ungraded cards to send safely to this authority location?
I don't understand how the 3 day return would still apply here. My understanding is that the 3 day was for "item not as described" yet we just had a third party authenticate that it was indeed as described. So what would be a valid reason for the buyer to return if you have a zero return policy and the item is as described? I see this as a positive. As a seller I like the idea of a third party involved to validate what I know to be true so I don't have to deal with any buyer shenanigans and same as a buyer. Even with graded cards, especially at higher price points this makes me more comfortable.
Yeah the returns should be zero after ebay authenticates the cards
My second question is how ebay handles chargebacks after the authentication process
@@theeasterbunny8308 Good question
What happens if you skip the authentication process and send straight to the seller?
The buyer cant put a false claim
Just throwing it out there. Does everyone think it should be the same for unopened card boxes to make sure they are not repacked or that they are actually authentic
I have a card that sold that is going to have to be shipped to Canada. I sold it with free shipping. Is eBay going to be responsible for the shipping cost?
First comment and I love your videos and you got me back into cards
So I sold a Trevor Lawrence card 1/1 for 1200 dollars on eBay. I’m relatively new to the hobby and had no clue about this new process. I messaged the buyer and asked him about the address. He gave me his real address so I just mailed it to his actual address. I’ve tried to contact eBay and have had no luck. What will happen to the funds that are in hold? The card I sent is as advertised and nothing is wrong with it. I don’t know what to do and I hope the money doesn’t get sent back to the buyer. Can someone please help me
Minute 25:00 mentions if they don't think a card is authentic, with the assumption of innocence.
However I just had the issue where I have a card being sent to me (seller) because there presumably is a substance on the top corners. I have packaged this card extremely well, bubble envelope, bubble wrap, and TWO plastic protection sleeves, one hard and one soft. I took many photos of this card including close ups. Yet the authenticicator does not need to provide me any proof of what they call a substance on the card? Is it even on the card or is it on the plastic sleeves?
Who knows until I get my card back, but currently I'm highly displeased and uncomfortable with the fact that someone may have touched my card that I sold outside of the protective sleeves and possibly damaged it.
I really like the principle behind this idea but for me, this should be only an option for the buyer if he/she wants it authenticated. Giving choice/option is a more customer centered service. 😇
Thanks for the interview, but have zero future interest on selling on eBay with this program in place.
Yes . it is time for another platform to take over
@@1p4g No. I package my cards with care, and want them to be received in the condition I shipped them in. I don’t trust another company to handle them & re-ship on my behalf.
If the buyer list a raw card with authenticity guaranteed and then sends the card directly to buyer completely bypassing the authenticator, is that not a valid reason to return the card?
What happens when the authenticator makes a mistake and declares an autograph as aftermarket and will not authenticae the autograph when actually it was an on card autograph pulled directly from a sealed box? What then when the authenticator makes a mistake?
This is exactly what happened to me. Screwed up a $355 sale and ruined my top rated seller also. If I have 660 transactions without the need of an authenticator, who did not inlude the buyer in the process.
The idea of additional protection is the good side of this - for seller and buyer! However, who in the world wants an additional set of hands dealing with their valuable card? In what way will the authenticator be held accountable for potential damage to the card caused by the authenticity guarantee process? How is the seller protected from a buyer who invents just this exact same scenario? How is the buyer protected if this really happens? Besides all that, an additional set of hands on any card can only add to the risk of diminishing the quality of the card, period. This opens an avalanche of liability issues which were not even touched in this interview above. But this will be very essential as the card arriving at the buyer could easily still look the same as portrayed in the pictures of the listing, however the invisible damage to the card which could be among other sources also originated in the authenticity guarantee process, will then come to the light of day at the grading company to which the buyer of that raw card will send it. Also, about all grading companies can't keep up at all with the volume of cards they get from mainly eBay customers and therefore they offer currently very extended handling times across the field. Under this aspect it appears to be very surprising (to say the least) that there would be all of a sudden a grading company being able to provide this authenticity guarantee service to all of those cards, which will include among others all cards being subsequently sent to PSA, SGC, BGS, HGA, GMA, etc.! Mmmmh? To evaluate the authenticity of a card and all corresponding features compared to the listing will mean that they practically have to do the exact same process like any grading company does when grading a card with the only exception that they will actually not provide a grade...!!! I would suggest to re-evaluate this program and I can say that I know ways to do this without any liability issues and without any loss of time, however I am not getting paid for this...!
I'm assuming as a seller that all liability transfers to ebay once it arrives to the authenticating place. I pay for tracking so I know when that happens.
Hi Bob I think eBay should look at Online trending especially in sports cards it hurts sales because it’s not apples to apples please look into this thank you
I have purchased over 1k sports cards. I took a $9k collection, according to Ebay's app, I was told my collection was only worth$200. This has put a bad taste in my mouth when even THINKING about buying another card on EBay. I was told my Trout card is fake. Maybe it was just the shop trying to rip me off. I'm moving to another state, maybe I'll try to sell again.
@@bobo44donemilking51 About 2 years
@@bobo44donemilking51 raw
What happens if your selling a set?
Enjoyed meeting and talking with Bob and his team at Culture Collision. They really listened to my experience as a 20+ year seller. While I am still processing thoughts on the authentication program, I do like the initiative ebay is taking to improve the buying/selling experience. Bob also shared some great ideas on improving buyer & seller feedback.
Thank you for stopping by to say hello at Culture Collision! We do appreciate your feedback!
Meh...how about skip all this drama and lower fees, sellers are being taxed 12.9 on states sales tax too! (Thieves) ...after all, 25 percent profit is lost to greed...buyers would purchase more if sellers could lower prices to accommodate lower eBay fees "get a clue eBay"
I guess I'm not quite sure why there's eBay "authentication" for graded sports cards from the 3 reputable companies: SGC, PSA, and Beckett. The authentication already took place during the grading process.
Just when you thought ebay couldn't get any greedier
If a seller addresses a package to the buyer, how does it get to eBay authentication building? Do they intercept the package THEN send it to the buyer?
Lol the address they provide is the authenticators
He completely dodged your question in the beginning on whether or not this is optional which it should be. It should be a service we all pay for instead of making it mandatory.
Can you do a video on how PSA grades players/cards worth more, poorly, when paying economy service level for the card vs express for the same card. 🤦
Psa are scammers!
I'm listening to this guy talk about the description matching the card exactly and if it's damaged it should say damaged and have a picture of it....koo! I just received one in the mail 10 minutes ago and I'm looking at it right now in front of me my question is why does the sticker say "void if damaged" then??? But aren't the whole purpose is to cover that???
I have an idea for a card grading company, if I had the money to build a building, I'd love to join in on that and being a grader like PSA, and Beckett. I already had an idea for the name of the company I'd run.
Don’t understand how the packaging was ever an issue. Seems like the easiest/safest way of the process. Shipping graded cards is even easier.
Ebay's process is a joke. A $200 card was rejected by eBay. This is the second time it happens and I've lost a total of $600!!!!! End it or make it optional.
Where they graded
@@ZekeyOgg some were. Either way, the company they have reviewing the cards is a joke and not reputable
Why would you guys not show an actual example of an authenticated card?
I sold a card for $250 PSA graded but it still has to go through this process.
Might as well grade it since it is already there
How does psa authenticate an autograph?
One of my purchases got miscategorized because it was a bundle of raw cards and sealed product that in total was over $500. My items were delayed unnecessary.
My worry is that ebay will eventually charge a small fee or subscription service for this and then remove their return policies making it mandatory or run the risk of a counterfeit with no way to refund.
Smart guess
I think some info wasn't clear and I hope I can clear it up for people who haven't used the service yet.
1. Who Wanted this?
eBay, Sellers & buyers who have been "scammed" by a listing of a raw card. Graded cards are not included in this if I'm not mistaken. Bait and switches happen all the time on selling platforms and its eBays responsibility to take every action necessary to protect even the dumbest of buyers. Or dumb people will be mad.
2. I don't want additional people handling my card.
These people are professionals. If you trust them enough to grade your card you can trust them to authenticate it for someone else. eBay hopefully took the necessary precautions to guarantee the middle man is diligent. Can we prove it? Idk is anyone one of these authenticators?
3. What if eBay messes my card up?
Take pics. Every step of the packing process should have pics. those pics should go into a file on your computer with the tracking number & order number of the ebay sale. you can use a google sheet that can hyperlink photos in the document. Easy to learn. If you want to sell on ebay you need to understand their policies and be able to protect yourself just like any other business would.
4. How does this help me?
well if you use eBays shipping labels its really an easy switch and it protects both parties from fraud. with additional confirmation of your card, the buyer cannot say you screwed him over. If you take pictures you should also be protected, but like i said.. bait and switches happen allll the time. Be safe out there on other platforms now that eBay is starting this. Fakes will move to those platforms, or choose to deal off ebay so they can find loopholes in the policy.
this doesnt ADD on to your shipping. They are doing this to protect you as a buyer and a seller.
Appreciate the insight but I still don't want it personally. This can't stay without a cost for the eBay. They'll just increase fees to cover the cost for a service 999/1000 did not want.
He also mentioned they'll be doing this for graded cards too eventually. Separately he mentioned dropping their threshold to $250. I really don't need a 90 Score Bo Jackson #697 in a PSA 10 slab being "authenticated" now by CSC.
Heres what i dont understand the part where he says they are making sure everything lines up with the listing… this is more than just saying we are going to make sure its authentic… very nebulous. So lets say i list and sell and send a vintage raw card and i dont do the measurements. I just list the card based on the year ex “1960 mantle topps card #350” not selling it as trimmed or not trimmed just selling as the card pictured and of course presumed authentic. What is their policy?… are they going to measure it and tell the buyer if they think its trimmed?
This was not made clear. The seller wont or might not have the tools to detect a slight trim.. are they going to tell the buyer its trimmed if they determine it is? I see so many 1950s cards that have funky factory cuts that could be considered trimmed. Are they going to send the card back to the seller and say you cant sell this authentic card bc its badly factory cut or in their opinion trimmed or colored etx?? Not made clear at all.
The majority of cards are selling for less than 20 bucks. Seems to be a worthless service. Sending a PSA card to another company to confirm it’s a PSA card sounds stupid. Is there double shipping costs. Gotta send it to an authenticator then to the buyer. Who is covering the insurance costs?
Exactly! This sounds like an insurance NIGHTMARE!!!!
Question: What if I sold a raw card worth $500 & I didn't list every defect. Will the card be returned as not described? How's the best way to list raw cards with out any issues.?
I'm dealing with this issue now. Seller didn't disclose any damage to the card in the description, photos didn't show any corner damage but once I received it, back of card has corner damage. Ebay will not let me return it and seller won't respond to me.
@@toohotforsunblock BUYING RAW TO GRADE AT YOUR OWN PERIL
@@toohotforsunblock OMG! so the 3 day refund will not be accepted?
@Key Killer 74 thats exactly the policy I reiterated to Ebay and as of now, don't seem to care. Copy and pasted directly from their website and are currently ignoring their own policy, and I initiated the return a day after I received it, within the 3 day policy window.
@@toohotforsunblock This is so stupid if ebay don't fix this I can see the hobby falling apart.
build up to being able to bid. thx
High end cards should only be purchased only if professionally graded ND not raw
People trying to hustle and gamble then cry if they get a near mint card but if pointed out it's near mint they want a discount on top of the discount
Thanks to EBay and their authenticity team, I received my One of One Najee Harris Mosaic Black No Huddle in awesome condition and the authenticity packaging is cool! Great display in my man cave as I type! 🤙🏼💥 THANKS GEOFF !!
You were lucky
eBay is the worst place to buy cards don’t waste your money anymore there’s way better places to buy sports cards
can u name a few pls? im in uk and sell alot thanks
@@daleHarrison93 💁🏻♂️🙏
🙏stockx@@daleHarrison93
How about a $10k basketball set .baseball football.or is it solely just singles
Because condition or authentication of any valuable cards in set can be possibilities...basically saying how far can all of this go to ?..eventually the fraudulent scammer sellers will be weeded out over time with terrible reviews ..and after so many ebay should shut down that peticular seller ...for the most part sellers try and do they right thing..it's the criminal minds of very few sellers who try to screw the buyer ..
Thank you Sports Card Investor for taking time to speak with our very own Bob Means, Director of Trading Cards, to talk Authenticity Guarantee! 🙌
I question the reliability and ethics of TC1, the authenticator