Jeff Bezos In 1999 On Amazon's Plans Before The Dotcom Crash

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  • čas přidán 7. 02. 2019
  • Jeff Bezos explained his ambitious vision for Amazon in a 1999 interview. He made clear the company’s focus was on “great customer service” and discussed his real estate strategy. Bezos said, “There’s no guarantee that Amazon.com can be a successful company. What we’re trying to do is very complicated.” He added, “Scale is important to us and we’re going to go after that kind of scale.”
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    Jeff Bezos In 1999 On Amazon's Plans Before The Dotcom Crash

Komentáře • 10K

  • @sanjidnet
    @sanjidnet Před 4 lety +22085

    Legend has it Jeff is still maintaining eye contact with the interviewer

  • @icedcoldkilla
    @icedcoldkilla Před 2 lety +7126

    Employee: Am I fired?
    Jeff: No, you're promoted to customer.

  • @Bdhacker101
    @Bdhacker101 Před 2 lety +1425

    Interviewer: So Jeff, how did you meet your first wife?
    Jeff: *She was my first customer*

  • @navjotrehal9423
    @navjotrehal9423 Před rokem +31

    The way he answered all the questions is just amazing. Every word on point.

  • @icedcoldkilla
    @icedcoldkilla Před 3 lety +5699

    Interviewer: youre losing hair jeff
    Jeff: i gave it to my customers

  • @wolfgangkeyser3970
    @wolfgangkeyser3970 Před 3 lety +7754

    Jeff Bezos's mother: "OMG, he is about to say his first words!"
    10 month old Jeff: "The key is customer service"

  • @desimo147
    @desimo147 Před 5 měsíci +67

    You could just see the drive and determination within him during this interview to turn Amazon into what it is today. I bet he was working 100 hr weeks back in those days.

    • @hahaha5637
      @hahaha5637 Před měsícem +5

      yeah, he's both focused and intelligent, I don't why people laugh at him about repetitively saying customers, he's doing the right thing

  • @g5realestate280
    @g5realestate280 Před rokem +240

    He gets Oscar for the best eye contact. 👍😊

    • @alg5534
      @alg5534 Před rokem

      His laugh too

    • @jackhansen7305
      @jackhansen7305 Před rokem +2

      I think the eye contact would be Ritalin or the like ahaha

    • @omegaman1409
      @omegaman1409 Před rokem +1

      With his worth he is already ordering a castration on the comment.

    • @ryanbinder1294
      @ryanbinder1294 Před rokem

      ​@@jackhansen7305 hes clearly terrifying

    • @ryanbinder1294
      @ryanbinder1294 Před rokem

      He's simply mad. A couple a yams out of the mind chap

  • @caninho1
    @caninho1 Před 3 lety +2894

    How are you jeff?
    - it doesnt matter how i feel. but the question is: how does the customer feel?

    • @quigon6838
      @quigon6838 Před 3 lety +108

      question is definitely not how do my employees feel

    • @Mii.2.0
      @Mii.2.0 Před 3 lety +7

      @Dex4Sure They have higher minimum wage for sure, but nothing else. 🤔

    • @Mii.2.0
      @Mii.2.0 Před 3 lety +3

      @Dex4Sure I didn't say they should be paid as much as the CEO...

    • @martinvannostrand8488
      @martinvannostrand8488 Před 3 lety +3

      Jeff should ask “how does the worker feel?”

    • @Rick-xx2ck
      @Rick-xx2ck Před 3 lety +19

      @@martinvannostrand8488 It's one of the best paying low skilled jobs available. Level of pay is directly proportional to what an individual can produce in a free market capitalist economy. If one wants to make more money, they have to learn a skill that their employer finds more value in. Just like you wouldn't pay twice as much for the same television, an employer isn't going to pay twice as much for half the value. It just doesn't work out. People that whine about how much money Jeff Bezos is making vs. how much they are making, do not understand how much value he brings to the company. However, if one wants to make as much money as Jeff Bezos can simply follow his formula. Provide a service + Do it better than the competition by obsessing over customer satisfaction + repeat = successful business.

  • @alisinarahimian4576
    @alisinarahimian4576 Před 4 lety +4684

    He looks like a mix of Kevin Spacey and Nicholas Cage

    • @limay6130
      @limay6130 Před 4 lety +3

      alisina rahimian lol

    • @helperboy5020
      @helperboy5020 Před 4 lety +74

      on crack

    • @rmondave
      @rmondave Před 4 lety +27

      Let's hope he controls his perverted temptations better than Kevin and his checkbook better than Cage :)

    • @ElweEe
      @ElweEe Před 4 lety +4

      More like Adam shifty shiff

    • @discoverbitcoin4335
      @discoverbitcoin4335 Před 4 lety +7

      Nailed it

  • @shayneoneill1506
    @shayneoneill1506 Před 2 lety +125

    The interesting thing about amazon is at this point people still percieved them as a small online book store. But 3000 employees and a million+ sq feet of distro centers, in *1999* is huge, for the time.

    • @HONORTONUMERIC123
      @HONORTONUMERIC123 Před rokem

      Yup.... That's right....

    • @77LUCKYNUMBER77
      @77LUCKYNUMBER77 Před rokem +6

      almost feels like they wanted to keep amazon low profile, so retail investors wouldn't buy stocks in order to profit off of it...

    • @stevew3947
      @stevew3947 Před rokem

      Just like Tesla today

    • @Adam-uz3hj
      @Adam-uz3hj Před rokem +1

      @@stevew3947 Tesla has 100k employees and 100s of billions in market cap wtf are you on about lmao

    • @stevew3947
      @stevew3947 Před rokem +1

      @@Adam-uz3hj come back to this comment in 2055 and see how it aged.... that would be the correct comparison to the one above....

  • @larslover6559
    @larslover6559 Před rokem +325

    Love him or hate him: a heck of a businessman.

    • @jupiterjones3789
      @jupiterjones3789 Před rokem +33

      He's the purest of all businsspeople, he analysed the market and the business sharply and acted on that

    • @Cuckold_Cockles
      @Cuckold_Cockles Před 10 měsíci +3

      who cares?

    • @businessmanager7670
      @businessmanager7670 Před 9 měsíci

      @@Cuckold_Cockles nobody cares about your comment. people do care about jeff bezos more than your random comment because of his achievements lol

    • @jianwei2009
      @jianwei2009 Před 8 měsíci +9

      I’m a firm believer that a company that is obsessed with its customers shall never perish from the planet. There are just too many companies like most car dealership, want to do nothing but cheat their customers😂

    • @rodd555
      @rodd555 Před 8 měsíci +3

      One could argue he knew what he was talking about for sure

  • @kmd4614
    @kmd4614 Před 4 lety +5172

    If another guy explains his business plan with that kind of eye contact and belief, we better go buy some of his stocks.

    • @cryptosavy9716
      @cryptosavy9716 Před 4 lety +291

      Exactly, that man had determination in his eyes.

    • @callumosullivan7546
      @callumosullivan7546 Před 4 lety +32

      stone cold eye

    • @serventmike521
      @serventmike521 Před 4 lety +35

      @@cryptosavy9716 He had no soul in his eyes.

    • @tim2520
      @tim2520 Před 4 lety +25

      Check the CEO and founder of Yext. I have not seen that passion and determination for a while now

    • @futurevspast32
      @futurevspast32 Před 4 lety +2

      Tesla spacex just to name a few

  • @ryanking6915
    @ryanking6915 Před 3 lety +2405

    Jeffs Wife: Honey i just got in an accident, its bad.
    Jeff: Is the customer ok?

  • @Efex1996
    @Efex1996 Před rokem +56

    Very interesting to see that Jeff back then looked at the internet in a very different way than the interviewer.
    Jeff saw back then the internet as a tool to provide the best customer service, while the interviewer (in my opinion) looked at the internet as the product it self.

  • @ravend5595
    @ravend5595 Před 2 lety +73

    Interviewer: do have any friends ,jeff?
    jeff: I have customers

    • @Unfunny_Username_389
      @Unfunny_Username_389 Před rokem +1

      or frienstomers, if you will

    • @warnpassion
      @warnpassion Před rokem

      Interviewer: "do you have any girlfriends?"
      Bezos: "I have customers."

    • @PodcastClips23969
      @PodcastClips23969 Před měsícem

      Do you love your kids Jeff? They’re my employees I pay them with stock options

  • @PiyushBhakat
    @PiyushBhakat Před 3 lety +3609

    Jeff's wife: "He's probably thinking about other girls"
    Jeff: *The key is customer service*

  • @redrum3425
    @redrum3425 Před 4 lety +8224

    Seems like a nice guy, hope his book company works out for him.....

    • @Axe1524
      @Axe1524 Před 4 lety +198

      Yah I hope so too.

    • @Error-_________________
      @Error-_________________ Před 4 lety +272

      JMM he went bankrupt sadly

    • @fachriandraya8747
      @fachriandraya8747 Před 4 lety +341

      @GODESTINY bruh the only stupid people in this comment thread is the dude who doesn't get that everyone including op is joking (spoiler: it's you lmao)

    • @MonkeyDIvan
      @MonkeyDIvan Před 4 lety +13

      GODESTINY what‘s an rwosh?

    • @Justin-ou6gq
      @Justin-ou6gq Před 4 lety +42

      @@fachriandraya8747 You look more like an idiot here for the fact that you think someone unironically wrote that

  • @burdine0
    @burdine0 Před rokem +96

    That’s what truly believing in yourself look like.

  • @moritz9077
    @moritz9077 Před 2 lety +31

    His passion for his company should be a motivation for every one that wants to have their own business

  • @alexanderblanco3518
    @alexanderblanco3518 Před 5 lety +1408

    interviewer: you cant just disrupt every industry
    jeff bezos: hold my shminternet

  • @darev6780
    @darev6780 Před 3 lety +3316

    One of Jeff's eyeballs is looking at his customers. The other is looking for new customers.

  • @markconley3877
    @markconley3877 Před rokem +194

    The most important thing that should be on everyone mind currently should be to invest in different sources of income that doesn't depend on the government. Especially with the current economic crisis around the word. This is still a good time to invest in various stocks, Gold, silver and digital currencies....

    • @canary7361
      @canary7361 Před rokem

      The decision to invest is an acknowledgment that comes with certain risks. Not all investments will do well and some may lose money. However, without risk there would be no opportunity to potentially earn the higher returns that can help you grow your wealth.

    • @susanhaynes679
      @susanhaynes679 Před rokem

      @@canary7361 I agree with you and I believe that the secret to financial stability is having the right investment ideas to enable you earn more money, I don’t know who agrees with me but either way I recommend either real estate or bitcoin and stocks.

    • @ericchk102
      @ericchk102 Před rokem

      I keep wondering how people earn money in financial markets, i tried trading bitcoin on my own made a huge loss and now I'm scared of investing more.

    • @markconley3877
      @markconley3877 Před rokem

      @@ericchk102 That won't bother you if you trade with a professional like *Mr Gary Mason Brooks* my coach, you may have come across him on interviews relating to bitcoin. He trades, manage trading account and offer mentorship program for clients who wish to become professional investors.

    • @ericchk102
      @ericchk102 Před rokem

      @@markconley3877 You allow people to trade for you? that's interesting, I would love to learn, hope it’s safe?

  • @evanbesenger5226
    @evanbesenger5226 Před rokem +6

    You can tell by this interview, by the way he talks and conducts himself, that Jeff is a very intelligent guy that fully understood what he was doing and what it was going to become.

  • @Joshohoho
    @Joshohoho Před 5 lety +3529

    The interviewer probably can't sleep normally now.

    • @RabbitConfirmed
      @RabbitConfirmed Před 4 lety +102

      he traumatised

    • @mikespiano190
      @mikespiano190 Před 4 lety +119

      The questions were rational given the context of the time, internet companies in general were seen as risky endeavors and this was on the eve of the Y2K crisis, which was also a rational fear. I’d sleep well knowing I got to interview one of the now most successful CEOs in the world especially when no one had really any idea it was going to end up being this significant

    • @CDFortsonIII
      @CDFortsonIII Před 4 lety +60

      Yeah I couldn’t tell if the interviewer was clueless or was asking valid, hard-hitting questions.
      20 years later and Bezos looks like an absolute madman wrapped in pure genius and we hardly recognize true journalism.

    • @Pokemonrasta1998
      @Pokemonrasta1998 Před 4 lety

      Hahaha, I know right!!!!!!🤣🤣🤣🤣🤣

    • @teknacious
      @teknacious Před 4 lety

      lololololol

  • @ARon82
    @ARon82 Před 5 lety +830

    I bought a $300 item off amazon that didnt offer returns. I called to complain I didnt like the item and they just told me to keep it and gave me a full refund. I was amazed.

    • @EvanandDevan
      @EvanandDevan Před 5 lety +118

      #anthonyron82 they thrive off giving refunds. I thought I lost three packages once but they were in the front office. They refunded everything and gave me a credit so I bought more stuff. Genius in giving away free things as long as you don’t get too greedy 😩😩

    • @jake3736
      @jake3736 Před 4 lety +23

      #anthonyron82 that's why they're as big as they are

    • @gninja92
      @gninja92 Před 4 lety +134

      They can take the loss because for every one person like you they have a million that don't complain

    • @SM-sb4tr
      @SM-sb4tr Před 4 lety +56

      I ordered a pack of 6 small jars of hazelnut butter. One of them ended up cracked (I presume during delivery). I complained to amazon about this and they told me to keep the rest and sent over a new 6 pack

    • @BMDecipher
      @BMDecipher Před 4 lety +40

      The shipping costs probably doesn't make it worth it to ship it back.

  • @rimshaabir9988
    @rimshaabir9988 Před 2 lety +8

    To summarise everything Jeff said in three words: ✨"BEST CUSTOMER SERVICE." ✨

  • @Donut-tell-all
    @Donut-tell-all Před 5 měsíci +3

    Jeff represents every aspiring business person who is goal oriented, has clear vision, and who is enthusiastic about starting their business. The interviewer represents every doubting self-absorbed critic who think that they know better.

  • @massojupiter3436
    @massojupiter3436 Před 3 lety +819

    Jeff looks like he is waiting for the interviewer to say one negative thing about the customers so he can start swinging.

  • @ngdnhtien
    @ngdnhtien Před 3 lety +1609

    Every time he blinks he earns 1 million dollars.

    • @ePlayablez
      @ePlayablez Před 3 lety +102

      he would have a lot less money than he has now if that were the case..

    • @tyan_ldn
      @tyan_ldn Před 3 lety +19

      Underrated comment

    • @Mii.2.0
      @Mii.2.0 Před 3 lety +27

      He makes about 300 million a day, a few thousand dollars a second, and the other day, because of stocks, Jeff Bezos has earned up to $13 billion in a single day. O_O

    • @VIPK9
      @VIPK9 Před 3 lety +8

      $149,353 per minute holy cow

    • @james2091991
      @james2091991 Před 3 lety +2

      @tatagimpera games 💯 in 2020 aswell! 🤦‍♂️

  • @sig8766
    @sig8766 Před 2 lety +28

    Chris Hansen : Have a seat right over there for me Jeff
    Jeff : Im just here for the customers

  • @TammereMusic
    @TammereMusic Před rokem +4

    I love this interview, the way the interviewer almost combats what Jeff’s saying makes an entertaining conversation.

  • @cazkeymekam6427
    @cazkeymekam6427 Před 4 lety +1244

    I bet it hurts the interviewer buying stuff off Amazon now.

    • @FollowTheTrend798
      @FollowTheTrend798 Před 4 lety +19

      I don't think they could have predicted the outcome

    • @eduardoflores5705
      @eduardoflores5705 Před 4 lety +41

      @@FollowTheTrend798 he kept trying to tho

    • @shreekantgaikwad5601
      @shreekantgaikwad5601 Před 4 lety +12

      It doesn't matter... Interviewer might be a happy customer of Amazon

    • @kurtwatson9039
      @kurtwatson9039 Před 4 lety +17

      Of course, you’re assuming he didn’t die of embarrassment years ago...

    • @globetrotter1002
      @globetrotter1002 Před 4 lety +1

      it is not mandatory to buy on Amazon ....

  • @icedcoldkilla
    @icedcoldkilla Před 2 lety +2600

    Interviewer: you havent blinked.
    Jeff: gotta keep an eye out for customers.

  • @cardbored_
    @cardbored_ Před 2 lety +16

    It’s funny how the interview is almost questioning Jeff in a way that is almost doubtful. Crazy to think how much of a monolith Amazon is now.

  • @dljcards
    @dljcards Před 2 lety +12

    The new Jeff looks back at the old Jeff while maintaining constant eye contact and providing the best customer service.

  • @OhItsDared
    @OhItsDared Před 5 lety +7310

    "The key is customer service."
    Ends up the richest man on earth.

    • @lunarmodule6419
      @lunarmodule6419 Před 5 lety +67

      Amen!

    • @Liquid-Lithium
      @Liquid-Lithium Před 5 lety +413

      Comcast: I'm going to pretend I didn't hear that.

    • @QueenetBowie
      @QueenetBowie Před 5 lety +227

      “You’re telling me you’re going to take on the established retail industry? How are you going to compete with an indestructible retail giant like Sears huh? With no experience, you might as well take on the astronaut business with no experience..”
      “Hmmm....”

    • @rajashahja8975
      @rajashahja8975 Před 4 lety +7

      that says a lot about the rest of losers , the 99%er humans

    • @amitgarg8393
      @amitgarg8393 Před 4 lety +7

      by sucking blood of sellers and Customers :D

  • @fongaming101
    @fongaming101 Před 3 lety +809

    Young Bezos at the mall for the first time...
    "Wow, look at all these customers"

  • @RetailRipper
    @RetailRipper Před rokem +3

    Interviewer: "Jeff, why are you sitting like this?"
    Jeff: "So i can be closer to you, the customer."

  • @jerraytomlinson
    @jerraytomlinson Před 2 lety +6

    This focus and execution is insane. The fact that amazon is what it is now. Wow, just wow.

  • @KTF7324
    @KTF7324 Před 3 lety +2202

    Interviewer: What side of the bed do you sleep on?
    Jeff: There is only one side of the bed... the customers side.

  • @aoutsky
    @aoutsky Před 3 lety +982

    Jeff looks for customers under his bed before he goes to sleep.

  • @Stephlovespinkk
    @Stephlovespinkk Před 9 měsíci +2

    His eye contact shows his excitement about the future. He is the Albert Einstein of our time. His confidence is amazing! The internet was so new at that point and it shows how exciting it was. Thank you for sharing your knowledge and being confident in your vision, even in a time when no one understood

  • @obu2108
    @obu2108 Před 2 lety +17

    The interviewer didn't believe in Jeff and his vision. Gotta be kicking himself for not investing in AMZ.

  • @vpwl
    @vpwl Před 3 lety +1907

    Based on this interview, Jeff was at least 10 years ahead in thinking of what e-commerce could be one day

    • @noahmcdaniel4920
      @noahmcdaniel4920 Před 3 lety +80

      It's strange it shouldn't have surprised anyone, it makes perfect sense that it became the future of retail. People don't deal with change well and couldn't see through their biases to think logically about it. I'm sure smart people everywhere knew what was coming and they're probably all rich now.

    • @siqklinx2021
      @siqklinx2021 Před 3 lety +48

      More like 20 years. Nobody doing what they're currently doing. Perhaps for another 5 years.

    • @1x0x
      @1x0x Před 3 lety +41

      @@noahmcdaniel4920 hindsight is 20/20 my guy. can you predict the future right now?

    • @noahmcdaniel4920
      @noahmcdaniel4920 Před 3 lety +8

      @@1x0x regarding some things, sure. If you understand something it’s not that hard to see what kind of place it will likely have in the world in the future. The problem is most people plugged their ears whenever anyone told them the internet was the future of retail. They were so incredulous about their norms changing that they failed to see the utility of the internet.

    • @joshuaprieto9336
      @joshuaprieto9336 Před 3 lety +2

      @Ron Bali crypto is the future for banking. Why would you want to pay extra fees and have it arrive in a couple days rather than having no middle man and arrived in Seconds. It’s more efficient but I don’t know people want to stick to the traditional way I guess?

  • @KaliLife619
    @KaliLife619 Před 3 lety +889

    What are you having for lunch Jeff?
    Jeff: What does the customer want me to eat?

  • @Primiterismm
    @Primiterismm Před rokem +1

    This is one of my favorite interviews

  • @user-rt6zc2pi6y
    @user-rt6zc2pi6y Před 5 měsíci +3

    Interviewer tries to satisfy speculators..
    Bezos answers satisfy investors.

  • @RobinVL
    @RobinVL Před 5 lety +1529

    Internet, Shminernet.
    -Jeff Bezos 1999

    • @outside1473
      @outside1473 Před 4 lety +2

      @Kevin Prima lmaoo

    • @sneed7123
      @sneed7123 Před 4 lety +4

      "the internet? is that thing still around?"- Homer Simpson

    • @tomt4569
      @tomt4569 Před 4 lety +7

      @Ali Lavska It basically means, "Who cares?"

    • @dbz739921
      @dbz739921 Před 4 lety

      @Kevin Prima get a life David Lee Roth😉

    • @jamesbond8348
      @jamesbond8348 Před 4 lety

      An amazing quote if you ask me!

  • @syk9855
    @syk9855 Před 4 lety +3338

    Look how innocent Jeff bezos used to look. He now looks like Lex Luther.

    • @marcozolo3536
      @marcozolo3536 Před 4 lety +99

      steve kno you have to understand this was in a time before he had met or was aware of Superman. Can you really blame him? 😂

    • @JulienTJ
      @JulienTJ Před 4 lety +89

      @@marcozolo3536 Before he met El-on Musk 🚀

    • @anddudewaslike
      @anddudewaslike Před 4 lety +115

      he looked "older" with his hair still back then than he does now. It's like he was a weird Kevin Spacey

    • @mohitoBhau5499
      @mohitoBhau5499 Před 4 lety +50

      He is Lex Luthor, Mark Zuckerberg is Braniac, Vladimir Putin will become Vandal Savage hahahah

    • @DirtySocrates
      @DirtySocrates Před 4 lety +21

      It's called money

  • @IAMMILESPROWER99
    @IAMMILESPROWER99 Před 2 lety +8

    McDonald's: Welcome, may i take your order?
    Bezos: Wait, I'M the customer?

  • @the_great_dreamer4762
    @the_great_dreamer4762 Před 2 lety +15

    Jeff’s wife: “darling, I cheated on you”
    Jeff: “Does he buy on Amazon?”
    Jeff’s wife: “Nope, He buys on Ebay”
    Jeff: “noooooooooooooo”

    • @sroy7982
      @sroy7982 Před 2 lety +2

      *Coughed my drink😂

  • @KoryoJK
    @KoryoJK Před 3 lety +3309

    20 years later, Jeff Bezo's donated millions to the homeless not because they're starving, but because one day, they too can become customers.

    • @Hellsking
      @Hellsking Před 3 lety +21

      so money can make you younger to

    • @dr.franxx6192
      @dr.franxx6192 Před 3 lety +4

      Damn right

    • @mikewells4632
      @mikewells4632 Před 3 lety +17

      Is he making slaves ?

    • @todd6564
      @todd6564 Před 3 lety +37

      The 100mill donated-equivalent of a person earning 50 thou a year donating 50 bucks lol

    • @jamfountain8702
      @jamfountain8702 Před 3 lety +1

      Damn!!! That's a wild concept

  • @americancitizen1885
    @americancitizen1885 Před 2 lety +7

    This guy is a business genius.

  • @Briandks8228
    @Briandks8228 Před rokem +13

    What an amazing interview. Wonder how it worked out for him.

    • @coryjohnson2486
      @coryjohnson2486 Před 5 měsíci

      His company went under, unfortunately 😬. He went on to manage a McDonalds.

    • @bad_writer
      @bad_writer Před 5 měsíci

      ⁠@@coryjohnson2486 the mcflurry machine is never broken at that mcdonalds

  • @raunakthakur317
    @raunakthakur317 Před 4 lety +876

    93 times """customer service "" in 7 minutes video
    That's the formula for becoming billionaire

    • @nauxsi
      @nauxsi Před 4 lety +58

      It's the formula for anyone who wants to succeed at life whether you are a manager or a janitor. Serve people, help them overcome their problem/need.

    • @arnabmahapatra7434
      @arnabmahapatra7434 Před 4 lety +1

      I counted 94 times

    • @KingPossum
      @KingPossum Před 4 lety +4

      I was too busy trying not to watch him blink to count anything.
      I think he reprogrammed me via some morse code

    • @mattmulvihill
      @mattmulvihill Před 4 lety +1

      Count how many times he blinked?

    • @freakysnuke2571
      @freakysnuke2571 Před 4 lety

      Somebody make a supercut of this

  • @user-lu6yg3vk9z
    @user-lu6yg3vk9z Před 3 lety +618

    Interviewer: Well you divorced your wife?
    Jeff: Well, I had to do it. She was talking smack about the customers.

  • @AtaraxiaStorytelling
    @AtaraxiaStorytelling Před 2 lety +55

    good on Jeff for sticking to his own trajectory in this conversation, even though at every chance the interviewer tried to paint the picture that it was a bad idea and doomed to fail.

    • @horscht888
      @horscht888 Před 2 lety +11

      If the interviewer hadn't been so critical, the interview would never have become as memorable as it is now. It is essentially the job of the interviewer to play devil's advocate and thus give the interviewee a chance to defend themselves and shine a light on all the aspects of their enterprise that they deem necessary to do so. Critical interrogation is probably the best way to do that.

    • @cflo1386
      @cflo1386 Před rokem +5

      That's why he was the interviewer, and Jeff was the business genius.

  • @WingofTech
    @WingofTech Před rokem

    All of these statements about putting the customer first are actually beautiful points to consider in building any consumer product!!

  • @joshuajethro
    @joshuajethro Před 4 lety +3233

    There is absolutely NO GOOD REASON to have music over an interview.

    • @dontreldontrel416
      @dontreldontrel416 Před 4 lety +69

      Makes it a little more dramatic kinda like the WWE stars come out to entry music or a soap opera with intense music. Just to dramatize it up a bit

    • @nickc9070
      @nickc9070 Před 4 lety +31

      Before 2000, I’m ok with music over interview. Especially a tech interview

    • @AnonYMouse-ky4sg
      @AnonYMouse-ky4sg Před 4 lety +6

      joshuajethro This music doesn’t work and is way too loud. If you watch well-made documentaries, interviews usually have music over it and it’s much better imo, it makes it seem more dramatic and interesting. Well-made docs are also more fast paced than this however.

    • @Spotter000
      @Spotter000 Před 4 lety +6

      @@AnonYMouse-ky4sg are u paying attention to what's being said ? If yes then the music is not loud in my opinion .. his voice level is clearly way above it ...

    • @AnonYMouse-ky4sg
      @AnonYMouse-ky4sg Před 4 lety +2

      Kid Yetti The point is not that his voice is just loud enough to drown out the music, the music shouldn’t even be noticeable unless you’re looking for it. It’s the same reason something like metal isn’t used for background music most of the time for example.

  • @moshekatchen2052
    @moshekatchen2052 Před 3 lety +3745

    Interviewer: “Jeff, you are now tackling climate change is that right?”
    Jeff: “Yes of course. Without the planet, there would be no customers.”

    • @gabrielgonzalez5791
      @gabrielgonzalez5791 Před 2 lety +31

      Not even that, you can see a change in his voice and ego... he’s disgusting

    • @cis4cawky275
      @cis4cawky275 Před 2 lety +28

      He's a Matrix Robot

    • @itdepends5906
      @itdepends5906 Před 2 lety +32

      I DIED laughing

    • @Okmanl
      @Okmanl Před 2 lety +53

      @@gabrielgonzalez5791 someone's jelly.

    • @humanperson8418
      @humanperson8418 Před 2 lety +35

      @@Okmanl I think it's pretty unlikely that anyone here is jelly. How exactly would jelly use a computer?

  • @SouthParkDEA
    @SouthParkDEA Před rokem +30

    Yes Amazon is customer obsessed! To this day!

    • @ryanshaw4250
      @ryanshaw4250 Před rokem +1

      idk man, they sell a ton of unsafe products and things which are of exceptionally low quality. They make money through tax avoidance worldwide which has honestly gone on too long and is one cycle away from going away.

    • @SouthParkDEA
      @SouthParkDEA Před rokem +1

      @@ryanshaw4250 facts!!!

  • @mr.pasuli3291
    @mr.pasuli3291 Před rokem +3

    The interviewer tried very hard to make Jeff look bad but Jeff had no filter and told it how it is (and was 100% right).Great Visionary

  • @abefroman8528
    @abefroman8528 Před 4 lety +1740

    The interviewer thinks he knows more than Bezos. Beyond hilarious 20 years later

    • @jrrrrk
      @jrrrrk Před 4 lety +97

      Clearly a pseudo-intellectual socialist cynic. No offense cause my father is one

    • @Caracazz2
      @Caracazz2 Před 4 lety +43

      @@jrrrrk respect your father

    • @Lapestebubbonica
      @Lapestebubbonica Před 4 lety +3

      @@jrrrrk correct

    • @michaelmappin1830
      @michaelmappin1830 Před 4 lety +58

      Not necessarily. A good interviewer has to assume what kind of questions are going to be on the mind of the average individual.

    • @guyeshel9316
      @guyeshel9316 Před 4 lety +3

      It being said the interviewer still asks people if they are not arrogant...

  • @Alex-zx7gh
    @Alex-zx7gh Před 4 lety +244

    Interviewer: How are you doing Jeff?
    Jeff : The key is customer service!

  • @rdebaron
    @rdebaron Před 2 lety

    Legend has it he still have eye contact with the customer behind the one asking the questions

  • @mazboengineer
    @mazboengineer Před rokem +9

    I like this interview. Well said Jeff 👏🏼 A customer first approach will almost always lead to a successful outcome in commercial business.

  • @KikiTay
    @KikiTay Před 3 lety +1558

    Each of Jeff's hair left to start their own distribution center.

  • @jomega3751
    @jomega3751 Před 5 lety +2507

    he win the staring contest?

  • @FM-yk1yr
    @FM-yk1yr Před 5 měsíci +3

    “Internet, schminternet!” 😅

  • @michelgorelkine
    @michelgorelkine Před rokem +3

    Amazing talk

  • @thedarkfrost2351
    @thedarkfrost2351 Před 4 lety +398

    I’ve never seen a man speak with such conviction. His eye contact is ridiculous

    • @amex4453
      @amex4453 Před 4 lety +15

      I know right, like wtf is up with his left eye? Oh wait...

    • @mccursedwallpapers7296
      @mccursedwallpapers7296 Před 3 lety +8

      Jeff Mentos is a robot 😂

    • @Mii.2.0
      @Mii.2.0 Před 3 lety +2

      @@mccursedwallpapers7296 Mmmmmmm, Mentos...🤤

    • @jays951
      @jays951 Před 3 lety +21

      He really believed in Amazon that’s why today it is so successful.

    • @Fishoilification
      @Fishoilification Před 3 lety +7

      It's called cocaine

  • @jqpublic3104
    @jqpublic3104 Před 2 lety +1565

    I need to find me a woman who looks at me the way Jeff looks at his customers.

  • @otaconpas
    @otaconpas Před 2 lety +6

    Let's play a game: drink a shot each time Bezos says: "customer"

  • @TheHaiku2
    @TheHaiku2 Před 5 měsíci +2

    This man really leans in to a conversation.

    • @johnjones3332
      @johnjones3332 Před 5 měsíci

      now he leans back and is on steroids. the man lost his edge.

    • @tristandrew5903
      @tristandrew5903 Před 2 měsíci

      On epstein island Bezos would have leant in to it whilst Steven Hawking was pushed in to it

  • @articledon4880
    @articledon4880 Před 5 lety +3739

    This interviewer sounds like a real non believer. He probally wishes he bought that amazon stock now

    • @themiddlekingdom9121
      @themiddlekingdom9121 Před 5 lety +83

      You meant ...the interviewer wished he had bought the Amazon stock when it became public traded company in 1997.

    • @OphiuchiChannel
      @OphiuchiChannel Před 5 lety +49

      He almost looked human.

    • @articledon4880
      @articledon4880 Před 5 lety +23

      TheMiddleKingdom yes. I was saying that he wishes now that he had bought then

    • @themiddlekingdom9121
      @themiddlekingdom9121 Před 5 lety +9

      @@articledon4880 Oh......... and only if he a really discipline investor, as a long....very long term investor.....like Warren Buffet.

    • @sweetlildevil7597
      @sweetlildevil7597 Před 5 lety +49

      Maybe he begged them not to show his face because he feels so humiliated now lol

  • @tommyleekirby
    @tommyleekirby Před 5 lety +1170

    Jeff: Customer Service
    Interviewer: Yeah, but...
    Jeff: Customer Service
    Interviewer: Right, but...
    Jeff: Customer Service
    Interviewer: Customer Service?
    Jeff: Customer Service
    *genius*

    • @shaynewilliams4482
      @shaynewilliams4482 Před 4 lety +11

      best comment on this video.

    • @handofstand
      @handofstand Před 4 lety

      @@alexl6229 Oh, Jeff and his math...

    • @jakeyzealous4907
      @jakeyzealous4907 Před 4 lety +7

      The funny thing is that (now) their seller customer service is absolutely terrible. All outsourced to countries like the Philippines who cannot answer simple customer service questions. Shockingly bad in my experience in the UK

    • @handofstand
      @handofstand Před 4 lety +1

      @@jakeyzealous4907 Comcast does it too

    • @handofstand
      @handofstand Před 4 lety

      @@jakeyzealous4907 My point is that all the big companies do this anymore after a while, and that they have phone people in the Philippines may not be an indicator of quality as far as customer service goes
      I've gotten someone here in the USA (the country I live in) half the time when I have to call Amazon for something

  • @tosika499
    @tosika499 Před rokem +1

    Internet schminternet
    Best response 🤣
    Interviewer couldn't see the bigger picture

  • @thomasdalehopewelljr1668

    I love your eyebrows by the way they show off your eyes perfectly especially when we’re playing ping-pong DeKalb

  • @MichaelBarrett1984
    @MichaelBarrett1984 Před 4 lety +404

    “With all due respect” = I’m about to insult you

  • @Letsberealguys
    @Letsberealguys Před 3 lety +408

    This interviewer wanted Jeff to fail so badly.

    • @uzoramadi5514
      @uzoramadi5514 Před 3 lety +49

      I don't really think so. I feel that he was just doing his job and asking the questions that a lot of investors who were probably on the fence needed to ask, to be convinced enough to invest in Amazon.
      I mean, if you were going to give him your hard earned money, then it is really important that you see him look you in the eye and answer those hard questions with the kind of belief that he did.

    • @MadOrange644
      @MadOrange644 Před 3 lety +29

      The questions were relevant at that point in time

    • @fightttttt
      @fightttttt Před 3 lety +11

      @@uzoramadi5514 asking tough questions is good but can be tasteless if you dont have any positive questions seems like an attack/ambush

    • @dylanness2003
      @dylanness2003 Před 3 lety +1

      Uzor Amadi well you’re wrong because the interviewer said he didn’t like jeff

  • @Bennett156
    @Bennett156 Před rokem +108

    The market is very unstable and you can not tell If it's going bearish or bullish. I advise y'all to forget predictions and start making a good profit now because future valuations are all speculations and guesses. When these reports are bullish take some off to the side lines, when news gets bearish start buying. "Keep it simple simple" that bear/ correction was the best thing that happened me.

    • @Bennett156
      @Bennett156 Před rokem

      he's available on Tele gram

    • @Bennett156
      @Bennett156 Před rokem

      ryan_trading 👈 with the user💻name

  • @zachwachs7913
    @zachwachs7913 Před 2 lety +3

    I hope his company gets unionized.

  • @DaoQui
    @DaoQui Před 4 lety +1064

    "I'm done with this hair stuff, I'm gonna grow money instead"

  • @_Mr.Tuvok_
    @_Mr.Tuvok_ Před 10 měsíci +2

    6 distribution centers on 1999 to almost 1200 in 2023.

  • @shareeftaahir6429
    @shareeftaahir6429 Před 2 lety

    Humble beginnings with razor sharp focus.

  • @juiceboxer
    @juiceboxer Před 4 lety +659

    Why do all the most famous business people used to look like characters in the first season of the office.

    • @3089280288
      @3089280288 Před 4 lety +47

      because they don't care about looks as long as the business looks good

    • @kevintemido
      @kevintemido Před 4 lety +12

      Because humans were created by the office

    • @jramirez9834
      @jramirez9834 Před 4 lety +3

      Because they're aliens 👽

    • @UNNAM3D82
      @UNNAM3D82 Před 4 lety +8

      Because they only got famous after decades of very successful work, which is why footage of them at their workplace in the 90s exists. There they of course have that 90s office clothes and style in general, which you associate with The Office, because the style became so cliché it was inserted into the show purposefully for comedic effect.

    • @krismine99
      @krismine99 Před 4 lety +3

      Because it was the 80's, 90's and early 2000's when they got famous

  • @johnlemon1977
    @johnlemon1977 Před 4 lety +469

    Nobody:
    Jeff Bezos:
    👁️ 👁️
    👄

    • @HadenAndShit
      @HadenAndShit Před 4 lety +2

      @Ajeje Brazov I'm so glad I saw this, this is EXACTLY what I was thinking!

    • @Mr.Mister420
      @Mr.Mister420 Před 4 lety

      Shmao
      Ghmao
      Dhmao

    • @c4s4n0v44
      @c4s4n0v44 Před 4 lety

      Drug effect?

  • @misteuraxe691
    @misteuraxe691 Před 10 měsíci +1

    i remember the days when amazon started as an online bookstore

  • @alexanderrodriguez6772
    @alexanderrodriguez6772 Před rokem +17

    Thank you, Jeff. I know you had to endure so much and have given so much back to the world. I'm sorry we don't appreciate your work as much as we should.

    • @user-gn1vs8wz9z
      @user-gn1vs8wz9z Před 5 měsíci +1

      Don’t say thanks he’s a billionaire

    • @stefthorman8548
      @stefthorman8548 Před 6 dny

      @@user-gn1vs8wz9z "don't think billionaires deserve thanks"

  • @ErickG
    @ErickG Před 3 lety +268

    The interviewer sounds like he had stock in amazon’s competitors

    • @Professional_Youtube_Commenter
      @Professional_Youtube_Commenter Před 3 lety +12

      he had stock in ibm and netscape, netscape because its a "pure" internet company.

    • @godtrader6102
      @godtrader6102 Před 3 lety +1

      Interviewer must work for CNBC!

    • @gearsNtools
      @gearsNtools Před 3 lety

      yep he's like your gonna fail because you spend too much on customers. Jeff is like.... well customers pay us money shouldn't we take care of them?

  • @q44444q
    @q44444q Před 3 lety +1617

    "Internet shminternet!"
    - Jeff Bezos, 1999

    • @AnoNymous-2013
      @AnoNymous-2013 Před 3 lety +5

      what did he mean by that?

    • @colbymoore1992
      @colbymoore1992 Před 3 lety +71

      @@AnoNymous-2013 he meant he cares about customer service lol

    • @owenb8636
      @owenb8636 Před 3 lety +3

      Internet's all that and a bag of chips!

    • @adimperial
      @adimperial Před 3 lety +28

      @@AnoNymous-2013 He is not dismissing the importance of the Internet at all, as many would assume he meant by this.. Wall Street at the time was enamored with companies that were “pure” Internet plays who did basically everything online and didn’t have a physical “bricks and mortar” presence.
      So the interviewer’s line of questioning is based on that… by insinuating AMZN was not a pure internet play because of the warehouses yada yada yada.. to which Bezos replied “Internet Shminternet..”
      Kudos to you for actually wondering what he meant by it, and not assuming he was minimizing its importance… as he obviously wouldn’t be one to dismiss the power of the Internet.

    • @robertpond4919
      @robertpond4919 Před 3 lety

      he has restaurants in the Tourist parts of manhattan

  • @aliciaguevara6757
    @aliciaguevara6757 Před 8 měsíci

    I only scrolled down to find the name of the interviewer and found myself scrolling through hilarious customer comments I did not expect! 😆

  • @sunii9929
    @sunii9929 Před 2 lety +16

    I am grateful for the videos that showed the real JB before all the media storms, so completely focused on his vision and uncontaminated by all the fake news out there.

  • @alainmorales1155
    @alainmorales1155 Před 3 lety +519

    The guy performing the interview is probably like this guy doesn’t know what he’s talking about.

    • @JWB86
      @JWB86 Před 3 lety +10

      A bit like you...

    • @Gh0stNoName
      @Gh0stNoName Před 3 lety +38

      Yup, you can hear it in his questions. I wonder if he lived long enough to see that Jeff was right and just how right he was.

    • @ShawnLamont1997
      @ShawnLamont1997 Před 3 lety +8

      Dude became the worlds richest man 20 years later .. he knew what he was doing

    • @davidhill431
      @davidhill431 Před 3 lety +2

      It's not like he wasn't rich then

    • @diceblue6817
      @diceblue6817 Před 3 lety +7

      a complete moron, thinks that a company that sells over the internet can't actually deal with logistics - what a brainlet moron - no wonder corrupt CNBC don't list the interviewer name anywhere

  • @traaxe
    @traaxe Před 5 lety +790

    lol ouch to the guy doing the interview that has to look back at this...

    • @khalidbahraoui9110
      @khalidbahraoui9110 Před 5 lety +12

      He is probably dead

    • @gluemuncher1986
      @gluemuncher1986 Před 5 lety +3

      @@khalidbahraoui9110 😂

    • @003Jetfire
      @003Jetfire Před 5 lety +15

      No, this is a solid interview. Jeff didn't make it becuase he avoided the big questions. It's only because Jeff had real answers to real questions that he was able to stay in the market.

    • @traaxe
      @traaxe Před 5 lety +1

      @@003Jetfire You are right because you answered the real question to stay in the market.

    • @TheCodeGuy12
      @TheCodeGuy12 Před 5 lety +1

      @@003Jetfire you definitely missed the point. SMH

  • @stouser1296
    @stouser1296 Před 2 lety +2

    This guy seem really proud of his company hope he doing good today

  • @Robert_St-Preux
    @Robert_St-Preux Před 2 lety

    The video is not playing for me, but the ad before it played just fine. I want my bandwidth back.

  • @curioustrades
    @curioustrades Před 5 lety +497

    As Sam Walton once said "There is only one boss: the customer. And he can fire everybody in the company, from the chairman on down, simply by spending his money somewhere else." Those who excel put their customers first.

    • @lbuday
      @lbuday Před 5 lety +21

      "In the long term there is no diference between customer interests and shareholder interests"

    • @TagmakersCoUk
      @TagmakersCoUk Před 5 lety +31

      YES... one of my favourite Walton quotes too. Another one I like is when the stock market crashed in 1987. Walton was visiting one of his stores (he spent a LOT of time in the stores talking to regular customers) and the store was buzzing with customers. Outside in the parking lot, as he was getting into his beaten-out station waggon, a journalist approached him and asked:
      "Mr Walton, your stock holding just devalued by $2 billion... what do you have to say about it?"
      Walton pointed to the door of the store where people were entering and leaving:
      "There's the value... going in keen, and coming out happy. Stock?... it's just paper."

    • @FeatheredBiped23
      @FeatheredBiped23 Před 5 lety +2

      @UsualVinity lol nobody cares about minimum wage employees, If they think they deserve better treatment while doing a minimum wage work, they should honestly look for better jobs.

    • @deracks8183
      @deracks8183 Před 5 lety +1

      Victor Sanchez Customers can be dumb. How can one company with no competition be good for the economy or the country.

    • @sapito169
      @sapito169 Před 5 lety

      in free market we trust

  • @jeffreyliu7394
    @jeffreyliu7394 Před 5 lety +423

    This is not Jeff Bezos in 1999, this is Kevin Spacey playing the role of Jeff Bezos in modern day.