How to Handle and Reduce NO-SHOW reservation in Hotels like a PRO Hoteliers!

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  • čas přidán 22. 07. 2024
  • A No-Show reservation refers to a person or guest who does not show up to check in or someone
    who show up several hours late after the supposed check-in time.
    When facing a no-show reservation, hoteliers are unsure if they should keep the room available for the no-show guest, or if they should make the room available for other guests.
    In this video, I will talk about how to handle and reduce hotel no-show reservations.
    3 ways to Handle No-show reservations in Hotel
    -Attempt to contact the guest
    -Access the reason why
    -Reschedule the reservation
    5 possible ways to reduce No-Show Reservations in Hotel
    -Collect deposit upon booking
    -Impose a firm cancellation policy
    -Send automated reminders
    -Offer discounts and deals
    -Work on guest data and insight
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Komentáře • 1

  • @Softinn
    @Softinn  Před rokem

    Share with us if your hotel frequently faces a No-Show reservations? How do you handle it?