The Daniel Goleman Model of Emotional Intelligence

Daniel Goleman brought emotional intelligence to the public’s attention with his massive 1995 best seller, ‘Emotional Intelligence’.
He followed this up with two further books that deserve to be read by all serious managers:
• Working with Emotional Intelligence (1998)
• The New Leaders (2002)
All links below
His model of Emotional Intelligence is the most widely known and used in the workplace context.
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Overview of Emotional Intelligence
This video is part of course module number 1.4.1
Program 1: Managing Yourself
Course 4: Emotional Intelligence
Section 1: Overview of Emotional Intelligence
Other videos in this section include:
🎬 Introduction to Emotional Intelligence • What is Emotional Inte...
🎬 Why is Emotional Intelligence Important at work? • Emotional Intelligence...
🎬 Howard Gardner: Emotional Intelligence in the Multiple Intelligences Model • Howard Gardner: Emotio...
🎬 Reuven Bar-On: Emotional Quotient (EQ) in Emotional Intelligence • Emotional Quotient (EQ...
🎬 The Salovey & Mayer Model of Emotional Intelligence • The Salovey & Mayer Mo...
🎬 Critical Assessment of Emotional Intelligence: The Cases For and Against • Critical Assessment of...
= = LESSON NOTES
What Makes a Leader? hbr.org/2004/01/what-makes-a-...
Emotional intelligence is the ability to understand and manage your own and other people’s emotions and feelings.
Goleman: managers with higher levels of emotional intelligence can be more effective and objective, because of their self-awareness and self-control. This can promote a more productive workplace.
Goleman’s five Emotional Intelligence skills.
1. Self-Awareness - the foundation for Self-Regulation
2. Self-Regulation - helps you get the best from yourself
3. Motivation - ability to motivate yourself - later subsumed into self-regulation.
4. Empathy - the foundation for Social Skills
5. Social Skills - help you get the best from others
There is a range of measurement tools based on the Goleman model of EI:
1. The Emotional Competence Inventory (ECI)
2. The Emotional and Social Competence Inventory (ESCI)
3. The Emotional and Social Competence - University Edition (ESCI-U)
4. The Emotional Intelligence Appraisal
= = RECOMMENDED EXERCISE
If you were to do the assessment, which factors would you expect to show as:
1. strengths? (2 MC CPD Points)
2. weaknesses? (2 MC CPD Points)
And...
3. How does Goleman's model enhance your understanding of emotional intelligence? (2 MC CPD Points)
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= = RECOMMENDED READING
📖 Emotional Intelligence: Why it Can Matter More Than IQ
geni.us/KxAZAZ8
📖 Working with Emotional Intelligence
geni.us/R024Ax
📖 The New Leaders: Transforming the Art of Leadership
geni.us/5ziIw
📖 Emotional Intelligence: Build Strong Social Skills and Improve Your Relationships
geni.us/Xn6BpoK
📖 Emotional Intelligence Pocketbook: Little Exercises for an Intuitive Life
geni.us/Ne8Wz
📖 EQ Applied: The Real-World Guide to Emotional Intelligence
geni.us/XoqvY
⭕️ Links to our book recommendations are affiliated through Amazon and help support our free videos
Managers Need a Basic set of kit to do your job well. Here are my top recommendations: kit.co/MikeClayton/manager-s-... (the links are affiliated)
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= = CHAPTER MARKERS
00:00 - Daniel Goleman’s model of Emotional Intelligence
01:00 - Daniel Goleman: What Makes a Leader? (HBR)
02:12 - Components of Emotional Intelligence in Goleman’s model
03:22 - Self Awareness
04:09 - Self Regulation
05:05 - Motivation
05:32 - Interpersonal and Intrapersonal Intelligence
05:48 - Empathy
06:30 - Social Skills
06:58 - Measuring Emotional Intelligence
07:57 - Summing up Emotional Intelligence
#ManagementCourses #Emotional Intelligence #DanielGoleman

[@ManagementCourses]

When most people think about Emotional Intelligence, they are really thinking about the model that Daniel Goleman describes in his books. So, this is a key model to learn about.
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[@mimihasan7291]

Amazing. Your way of explaining is very clear. Thank you so much.

[@ManagementCourses]

Thank you, Mimi.

[@PriyASingH-wn9we]

Thankyou ❤️

[@JuanPaoloArao]

Excellent explanation!

[@ManagementCourses]

Glad you think so!

[@unathisogoni7161]

Nikhona?

[@ManagementCourses]

Yes, I'm here.