Why Dunkin' Is Taking On Starbucks And Betting On Coffee
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- čas přidán 9. 09. 2019
- Dunkin' (formerly known as Dunkin' Donuts) is spending $100 million to become a major player in coffee. CEO Dave Hoffmann says espresso is going to be key to fueling the company's long-term growth. The shift in strategy comes at a time when traffic in stores has slowed and annual comparable store sales have taken a dip since 2017. While slow traffic and lagging same-store sales aren't unique to Dunkin', they are dialing up pressure on the chain. The question now - will Dunkin' be able to stand out in a crowded field as it bets big on becoming a major player in the coffee wars.
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Why Dunkin' Is Taking On Starbucks And Betting On Coffee
I don't care what they do. I'm still gonna call them Dunkin Donuts 😂
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Boycott them
Yep, you can't just rebrand yourselves after years of being in business. DD for life!
Me too
@@chocolatewheelchair why?
Dunkin should open up the area for students to do work. Make it more “cafe” like.
YES exactly, that would boost sale and attract more customers to stay
Punky&Pudgy they already do theres like three next to three different highschools by my area
Kelvin De Jesus Perez are they kind of like Starbucks?
I don’t have that here. And it’s a fairly new store so that’s why I’m under the impression most just look like fast food places.
I will add, the the age range matters. I wouldn’t be doing my work at a cafe spot if the place gets too noisy. It doesn’t help the productivity if that makes sense.
Punky&Pudgy thats it! if u have a clean and well designed spot that is open to study at, as a student, thats all i care about and why i go to starbucks primarily.
Kick out the bums sleeping.
This remodeling makes DD look very friendly and bubbly.
Whereas after leaving Starbucks, I experience a feeling as if though I've been robbed!
You have.
I’m obsessed with dunking over Starbucks tbh their prices are amazing, coffee is amazing, and they just make me happy lol
OMG
but like- we don’t got them in canada @-@
Dunkin' lol
I like playing basketball more than Starbucks too.
I like playing basketball over Starbucks too.
I love Dunkin’. If only they would make my coffee the same at every store.
Hey Patricia in my town ,they do taste the same.
Sorry
Mike Gore luckyyyy!!
SAME. That’s why I go to Starbucks cause my boyfriend is too picky to risk Dunkin making the one drink he likes differently
iced coffee in particular is so different in different parts of my city. :(
some day it will happen
YOU AREN'T DUNKIN ANYTHING IF YOU DON'T HAVE DONUTS
You can dunk a Biscotti it's much tastier than a doughnut..
*Cue Vlog Creations buying all the donuts in the store to prep for Dorian
They'll still have donuts calm your diabetic heart down.
They just want people to addicted to coffee..... Greedy....
Exactly, its DD not just D
"Customers often feel skeptical when a brand tries to do something that doesn't feel authentic" oh yeah? *takes bite of Taco Bell fries*
I swear your too dangerous to be kept alive
starbucks coffee is horribly bitter, I'll take dunkin' every day!
@@silvimica5955 I prefer mine strong and smooth, but that's why there are so many different kinds, something for everyone. :D
Depends on the roast. Try the blonde roast or something like Ethiopia Sidamo
LadyJAtheist Try drinking just espresso, if coffee is bitter for you, an espresso shot would even be bitter lmao
@@silvimica5955 there a difference between bitter, and, burnt. Starbucks coffee tastes like burnt popcorn.
That’s because most of their coffee has a very high caffeine content and caffeine is bitter in general
This is the longest coffee ad I have ever watched.
haha, me too, and even for a brand I only vaguely know out of american shows :-D
extremely expensive startbucks is present in EU , but never heard of a dunk'in,
are they historically part of the absurd popularity of donuts in the USA?
The last decade more supermarkets in EU started offering donuts too, tried them , and their actually a really patisserie in my eyes ...
their just soft smoothie dough with colored sugar on top ..
Best comment so far... high five...made me laugh
@@JeroenJA
Donuts are from Europe. Supermarket donuts are not a reflection of a great donut. Unless it's HEB they have always made nice donuts but there bakery makes nice bread. And they finally made on the list as the number one beat grocery store in the USA and they are only in one State Texas.
@@JeroenJA where in Europe are you from? I'm from Germany and we have a few in the big cities (Berlin, Hannover, Hamburg etc.). The dunkin' fad isn't primarily because of America's affinity for Donuts but the fact that day-to-day ppl want an honest simple cup of coffee and a snack on their way to work or during their break. I believe CNBC has a video just on dunkin' and why they're so popular. Donuts, when done properly can be a nice and soft snack for in-between or a tasty treat to share with colleagues and friends. If you have the time and ingredients, I recommend you try making them at home at a sweetness level you may prefer.
why am i even watching this when i dont even have dunkin in my country
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Update for those who asked: I live in Serbia (south Europe)
I know way too much about US fast food chains and I've never been there
All I got in my country is Burger King and McDonald's
same
I don’t even drink coffee
yuval buda well this is a US mainstream news channel
@@yuvalbuda Canada?
Dunkins biggest problem is almost all their locations are franchised. The experience is never the same at all the different locations. My coffee might be great at location A, but at B, and C it’s way off. Starbucks the customer service is better and the coffee is the same across the board.
100% prefer dunkin. I can go to dunkin twice a week and pay the same amount for one coffee at Starbucks. Also the employees are much friendlier at least at the rockwall Texas location!
true... I worked for Dunkin'.... Its cheaper at Dunkin than Starbucks and better quality.... I hope they really change their branding and make it more into a coffeehouse in general.
Twice a week???😂, lucky for you , I go twice a day
They should make their stores more cafe like and make their hiring process stricter. It would definitely improve their sales...
Good point, Dunkin should make the inside more like a Starbucks or a Panera, the location in my town the lobby looks very sterile.
The price of the coffee will go up
pasa KALYE I worked at a Dunkin for two whole days. They’re hiring process is trash and training was solely computer based while I had to learn everything within a minute by some employees that barely looked at me or were dumb af
Dunkins should pay people more. Close to minimum - no way.
@@_blacksunflowers_1384 But who cares if the employee who trained you "barley looked at you"? Is it important? Maybe he/she was shy or lack socializing skill. ..... How is the hiring process sucks? Do they do background checks? I don't understand that point.
I don’t care what Dunkin does, it will always be my favorite. I even work at Starbucks and go get Dunkin when I’m done.
FuddyduddyBella Lmao damn you don’t support the place you work at?
Trane Crowley I work at McDonald’s and would still happily go get Burger King or kfc after work lol
better hope your employer doesnt read this :DDD
Diogo Castro eh! Let them! It was Black Friday today and I opened... all my other co-workers except one who kindly stayed with me, hid in the back the entire time. I’m getting sick of them being lazy, and I’m about ready to quit.
FuddyduddyBella why you dont update your instagram?
Dunkin needs to revamp its store staff. Also, the donuts haven’t been made in store for quite sometime. Therefore, you no longer get that fresh baked aroma when you walk in. To arrive at a store and see trays of donuts being unloaded from a two axle truck just doesn’t get it!
It’s ridiculous that they don’t make them on-site, and they run out.
Why am I watching this , I live in north Africa and we don't even have dunkin lol
Dunkin doesn't even have locations in Canada.
Time for you to open your first coffee and pastry shop ;)
just wait my friend. maybe u can open the first one and start a franchise and become rich! If not, someone else will do it... maybe me!
Dunkin’ Donuts sounded better
It should be akina donuts
Well your just a child who’s never ran a business. Dunkin’ is simplified and implies that they don’t only sell donuts. It’s a smart branding decision.
5th Dimension nah bro I’m triggered
It will ALWAYS be Dunkin Donuts to me.
@@blixx87 burger king doesn't only sell burgers and taco bell doesn't only sell tacos
“Dunkin started here, Quincy, MA” ... shows a photo of QUINCY MARKET in BOSTON not QUINCY 🤦♀️🤦♀️🤦♀️
Yeah, I paused the video for a sec to make sure I wasn't blind.
It pains me when people who don't live in New England talk about New England.
Omg yes! I had to rewind the video to make sure I wasnt looking at it wrong
Lol. Do we even want to see a photo representing actual Quincy?
This had me gagging!!
Dunkin's coffee and food options are good, but they need to have a more comfortable environment. Most Dunkin locations got rid of all seating options since 2020, and failed to ever bring them back. If they focused on creating a cafe-like environment for people to sit comfortably, socialize, or get work done, they'd probably be more successful. It's really annoying trying to grab coffee from Dunkin when you want to sit for a moment or have somewhere to lean to just stir your drink, but all it's just vast, open space where tables once used to be.
"Dunkin got its start here, in Quincy Massachusetts"
then it shows a photo of downtown Boston, 20 miles away....
Dunkin' has a stronghold in Northeast, they historically have. They're everywhere here but I like to make my own Cafecito
Julian Castro 2020. Lol nah I’m joking YANG 2020 BABYYY
King_Abel That has nothing to do with this or the vid
Michael Eisner I was talking to the Cuban. Mind yoursssss 😂
Jk Ik politics has nothing to do with coffee
King_Abel Dude, you can do what you want but I suggest you do it on a political channel. I respect that you have your own opinion but some dude might see your comment and might ignite a comment war. Plus, the Cuban to whom you replied has comments in many different political channels (I see him commenting on other channels). That's your best bet of doing it. But it's a suggestion and not mandatory. Have a nice day :).
Rightttt I was really confused like it isn't successful? I see one in every corner on our main roads there are at 3 on 1 street I live in Connecticut sooooooooooooooooooo 🤔
Starbucks is overpriced
CTO Information very
CTO Information Dunkin and Starbucks about the same price. Gas station coffee cheaper.
You're probably getting small then...
And overrated
Kevin They arent. They are still making even larger sums of money. Alot of people complain about the prices but many more are willing to pay
As far as coffee goes the experience at dunkin is like going to mcdonalds for a burger. Biggest problem is inconsistency. From the employees to the coffee. Sometimes fast service sometimes slow, sometimes friendly employees sometimes incredibly rude, sometimes coffee made right sometimes made terribly. No matter what starbucks I go to its always the same and its always good.
People only like Starbucks for the brand their coffee is so basic
Even it taste like chemicals their coffee!
i feel like starbucks is better if you don’t like coffee, there’s more variety. but i prefer dunkin’ waaay more
Really not true at all....I don’t want to like Starbucks but their coffee is amazing.
Starbucks is trendy and it actually doesn't taste bad, otherwise, it wouldn't be so popular. It's a kind of coffee that is easy to enjoy when you're not used to real coffee. On top the that, coffee is addictive, so that is why they are huge, not necessarily because of the brand by itself.
Its better than Dunkin, people just order sweet stuff at starbucks and it mask over the coffee. I get 3 shots expresso and 2 pump white mocha and its great for 3$. Cant beat that price.
I’d take dunkin over starbucks any day
We need more donuts because the donuts community is dying
Donuts community?
yeah they're dying of diabetes which is why I stopped eating them years ago!
Do nothings community?
@@Shaun-Vargas lol, damn. Donuts only once in a while...
Kevin i swear alot of people think like this person how stupid
I recently spent 6 months in Maine where Dunkin is everywhere and Starbucks is scarce. The issue I had with Dunkin was the service. Every Dunkin I went seemed to be employed with people who just couldn’t be bothered. Thankfully, there were plenty of Tim Horton’s in Maine, which turned to my preferred choice. Too bad neither Dunkin or Tim Horton’s are found in Wyoming. So we’re stuck with Starbucks.
Been a Starbucks loyalist for many years now. But trying Dunkin's coffee surprised me. It's not only better but it even cost significantly less.
Wow you’re an amazing person you’ve helped out a multi mil company to go further while you get no pens. I love it
That's not surprising at all! Even McDonald's has better coffee than Starbucks (if you like plain coffee, like I do) and it's only $1!
@@lisalu910 agreed. McDonald’s serves good coffee too 😃
Just my personal taste, but I enjoy the flavor of Dunkin's coffee a whole lot better than the double burned flavor of Starschmucks.
Lee B under blind taste it seems to be the rule than the exception. Expert blind taste cheap cofees on youtube for example put Starbuck coffee at the very bottom on blind taste. They are not selling coffee but addiction: much higher caffeine, higher sugar content for the rush and higher in fatty cream which all are very addictive. That’s why we call them Starbuck zombies. They are not lining up for coffee but for their fix.
@@yudistiraliem135 Starbucks' Pike roast is roasted for a shorter amount of time at a higher temperature, which makes it very acidic and garbagely-awful tasting.
Ok I'm is it me or does this coffee come with charcoal and lighter fluid.
Clever
Kitty hobbies i haven’t even tried coffee but i dunno about some other people i wouldnt pay 5$ for a coffee
The caramel iced latte from Dunkin is life🤤
George Alvarado easy to please
i feel for one right now
I love Dunkin doughnuts. Great price for food and coffee. Sometimes I just want to go to Starbucks and get my favorite coffee. Starbucks coffee anywhere I go is always consistent and customer service is amazing. DD need to get more training trough out their stores to be better at customer service and consistency. Also agree with some of the comments about them needing some comfortable seating to make it a good hangout spot.
People camping out at the tables for hours doesn’t make money. They need people to make a purchase and leave soon.
Dunkin: Worse coffee than Starbucks, worse donuts than Krispy Kreme, and there's still a dozen of them around my house.
I have been a Starbucks fan for years but I switched to Dunkins because of their coffee. Dunkins has some great food items and donuts! Starbucks coffee is expensive and not that strong compared to Dunkins.
Hmm, funny. In Atlanta Dunkin coffee is without question weaker. I like the flavor better but it’s nowhere near strong enough
Yesss
Honestly when I get coffee from Starbucks which has been twice. I asked myself is this tea? This tastes like tea..
Whoa Starbucks is the strongest coffee I've ever had.
J Mo 🤣💀
That's quincy market in Boston. Not quincy Massachusetts. Please review the work of your interns
i just commented from the same thing. u from the q as well?
Wow what a disgrace, I can't believe it. I'm going to make a formal complaint for all my Quincyfucks out there!1one!!!one!11!1
Also it’s pronounced Quin-ZEE. Quincy with a Z
Stanley Fung but the fact was right DD did start in Quincy MA. But some idiot just googled Quincy and posted the first thing that came up which was Quincy Market Faneuil hall Boston.
Lol agreed!!!
I would go there if their environment and exterior was more cafe-like and cozy. That’s why students go to Starbucks, not for the coffee but for the cozy environment.
7:17 is the Starbuck in Keywest, been there many times, especially into the CVS just across the street.
Used to work here in college. I majored in Business and it's amazing to see this kind of growth!
I love Dunkin Donuts (yeah, still calling them that!) and I've really hated that they taken away so many of the breakfast/lunch options; THAT'S what I found to be different about DD, that they offered inexpensive but good food options. Starbucks is both awful-tasting (to me, at least) AND expensive. I wish DD would have pushed their food options more and just let Starbucks be the coffee 'winner'. More than enough coffee places out there, but not a whole lot of inexpensive food options; DD could have really been the market 'winner' on that.
By me, Starbucks (mistake#1)bought a corner lot next door to Dunkin donuts in the same strip center. (mistake#2) they blocked off access to the Dunkin Donuts parking lot, which backfired big time. Drivers can only get into Starbucks by driving north or east. Dunkin Donuts entry is further down and can access all four ways. Dunkin was smart and seen what was coming while Starbucks was building their store, Dunkin streamlined their drive-thru. Long story short anyone trying to get to Starbucks from the parking lot end up in Dunkins drive-thru
Excellent reporting CNBC ,,,, as always
I’ll just make my own coffee at home for $0.20 per cup
Okay Graham Stephan
E l i t e F l i g h t that’s exactly what I was gon say
You want to make me coffee in the morning
How romantic
And then splurge for the creamer.
Starbucks coffee tastes terrible. Burnt and sour. If Dunkin just made decent donuts they would own it.
I wouldn't say Starbucks is that bad but it's not spectacular either. But Starbucks sells coffee. Dunkin can sell donuts with good enough coffee and be successful.
@@flyinghigh2000 Not really, they're struggling. Their coffee sux, and no one eats their crappy donuts anymore. What they have going for them is they don't charge 5 bucks for coffee.
James
You’re right it’s the worst coffee it is burnt.
I agree 100%
Hello, Starbucks Barista here! It all depends on the location you’re visiting for the quality of coffee. My location is CONSTANTLY busy due to the quality of our drinks! We ensure that our espresso machines are pulled 4 times every day - ensuring that our shots are not bitter and taste good. As I said, it all depends on location!
I love Dunkin but I love their tea. We need more tea choices to. Maybe international teas. 🤷♀️.
Yass they got good tea
I can buy 3 coffees for my friends at the same price of one coffee in starbucks
"in the 8th grade"
The tone shift lmao
I know, right? So much shade and salt being thrown around. 🤣
Their biggest challenge is going to be customer service, if they want to steal market share for Starbucks. Dunkin’ Donut employees are something else.
Starbucks attracts more millennials and younger generation who are in school and actually have a vision for the future in their life
edit name I agree. Ive seen some pretty bad attitudes, maybe it’s the pay scale or management.
Lilly Wheeler yeah it’s like comparing chick fil a to Popeyes
I'm a millennial and I avoid Starbucks like the plague. I will NEVER give that wacky company any of my money
Adam Smith I was clearly referring to employees that apply there... lol either way, coffee is the most overpriced liquids in the world. I my self enjoy .20 cent cups of coffee at home
I don't know what your talking about man. Dunkin Donuts has plenty of people my age going to get coffee.
At 1:47, that is not Quincy, MA. It's Quincy Market in Boston, MA.
At 1:49 your narrator/reporter said, "Dunkin' got its start here, in Quincy, MA," as the video showed Quincy Market, which is in Downtown Boston and about 10 miles north of Quincy. 😂
It’s a shame they aren’t including customer service as part of their new business plan. My worst customer experiences occurred at three of their locations and yet they still disregard my input after attempting to contact them through the proper channels. Shame
Dunkin can give Buffalo Wild Wings a run for their money with bad service.
I've not seen bad service at the dozens of Dunkins I've been to. One time someone served me a full caf coffee drink, when I said "decaf" and double-checked as they handed me the drink. I was buzzing into the stratosphere; I can't handle full caf. I complained on their customer support line, and they sent me an apology along with $10 or $15 worth of coupons.
I hate ducan
Yes service and consistency is why I only go when there are no other choices around.
I always order on the go because the dunkin workers always mess up my order when I am in person it’s like they can’t hear.Thats why I order on the go because at least they can read like🤷♂️
I love Dunkin’ 🍩 and now they have the beyond sausage sandwich 🥪 Soooo good!
Disgusting , you're eating a turd made of chemicals
@@GTSN38 Everything is made out of "chemicals" even water. get lost.
Hey guys no stop being mean
Dunkin started in Quincy, Massachusetts as the voiceover said. The image shown was of Quincy Market which is located in downtown Boston (next to Fanueil Hall).
Lol I’m from Boston and the pic of “Quincy” is a actually Faneuil hall market place in Boston lol. I’ve actually seen the original Dunkin in Quincy and it still has the original look on the outside. Pretty cool.
I want two espresso shots 3 Carmel swirls two mocha reg cream and sugar .....i want 3 creams 5 sugars ......i want a latte with almond milk 3 Carmel swirls ..........this is why the lines are long .....and certain. Customers think we need to go comic book style and speed along...........people really do under value us as employees ........
LoL, I can imagine some of these cretins that come in nowadays. I've been out of the states for 16 years but will be there on the 16th. I will make it nice and easy for the worker. Give me a cup of drip coffee and a couple dozen assorted donuts. Man, I remember the days when Dunkin made the donuts in store. You sat at the bar and watched them make them while you drank your coffee and had normal conversation with other customers and staff.
Dunkin’ Donuts reminds me of my childhood
I’m in love with dunkin
As a Canadian, I remember Dunkin' as the coffee place Tim Hortons crushed. I hear it's the opposite down south...
I’m American and I think Tim Hortons is way better than Dunkin’ Donuts in my opinion.
We only have one dunkin in my town and the customer service is horrible. Like even the manager is openly rude to customers.
Maybe you're rude. Maybe be nicer to the only Dunkin in your town, they're probably very busy. If that doesn't work, make your own coffee
The image you show is of Quincy Market, which is in Boston, not Quincy Massachusetts
Yeah came here to say this. It’s like someone googled “Quincy” and used the first result in this video. 😒
And it’s not how “Quincy” is pronounced. It’s more like “quinzee”.
I was a Dunkin' Donuts kid before, fast forward to today I may enjoy the occassional coffee at Starbucks but my everyday pick will always be Dunkin' especially for breakfast and afterwork, a donut and coffee are perfect together.
I love dunkin, recently tried their new chocolate caramel cold brew, and it was amazing! I have a dunkin within walking distance from my middle school, and one of the best things is going with your group of friends(and maybe a parent or two) and go to dunkin and have a great time. Love getting a donut with a hole and puttting it on the straw or a cold drink, although I have a soft spot for the Boston cream. Can we talk about the original dunkin and how cool it is? I went their, just near Boston, and it’s incredible in there with great photo ops. I live in a Starbucks kcup household, and am slowly convincing them to buy me dunkin chocolate caramel turtle coffee pods.
In Spain Donuts was already a trademark so here we have Dunkin' Coffee
My friends and I started calling him dunkin coffee back in the early 2000's after one of them couldn't get donuts after 8 to 10 am everyday for like a month.
I actually work at one of the next generation stores in my area, it's pretty cool. I like the people who work there. While it's super ambitious, I think if they can hit all their marks, and a couple others they're missing, I think Dunkin' will be successful.
really informative video. liked and watched this content :-)
1:50 That’s not Quincy, MA… it’s Quincy Market in Boston, MA.
I like the idea. However I still like my local coffee shop with locally roasted coffee beans. Support local businesses!!
@1:48 Says DD started in Quincy Mass, but shows a picture of Quincy Marketplace which is in Boston. They are about 11 miles between them.
oh wow, stop the presses, someone call Donald Trump - the president must demand they shut down this fake news channel.
-Who the hell cares?
@@jzk2020 Obviously you CARE since you made such a rude comment about it, no one said it was fake news, just an honest mistake like you are. Grow up and be nice.
I question myself everytime I go get coffee at Starbucks as to what's the motivation for me to do when most the time the coffee is just "meh". Well, the answer is the overall experience and the way I feel about the time I spend there. May be its just me but I never left starbucks feeling bad or disappointed about the service. The crowd that starbucks attracts is also great, that makes the whole experience of taking a trip to SBUX a pleasant one. It's difficult for other coffee shops to create a similar atmosphere.
U wanna know why you feel like that after you leave Starbucks? It’s their baristas. They let a lot of things slide which makes their baristas happier. A happier slave... I mean employee, a better experience that is given to the customer. Starbucks is smart.
Tip yo barista.
very interesting and informative video!
as I am from Europe I've never tried Dunkin' but I have tried Starbucks many times and ... even though it is pricey and the coffee is average at best, I can see myself going again. simply because there is always something new to try, the interior is nice as well as the atmosphere. and nothing can beat an Instagram story of a Starbucks cup with my name on it 😅 there is simply something about Starbucks' brand recognition that makes them stand out and impossible to compete with. I think Dunkin' is taking the wrong route following their footsteps instead of creating something original. you will never beat the og. I'm interested to see how this works out for them
Like they said in the video dd has to be careful cuz people don’t like it when companies are unauthentic. Starbucks is more like an experience
Dunkin’ Donuts is the best💯 I hope they improve the services and,menu in Saudi Arabia. 🇸🇦
You guys are too rich to be Dunkin's target market LOL
@@dirkcurritzki9585 that's actually one more reason why Dunkin should improve... Saudis have Money to spend which dunkin need to get before Starbucks
Dirk Curritzki some people are just so rich, they don’t mind stopping by a coffee place every day paying 6$.
Dirk Curritzki who told you, we are rich! some people are, the most are normal like any countries. sometimes I feel lucky when I catch the offers from Dunkin😂
Nawaf 187 how do you get offers?
Had a French vanilla iced coffee & a 2 for $2 wrap this morning at DD! Yum! Iced coffee for bfast or a snack anytime of day the Dunkin’ way! 👍🏻
Yum my regular, and if it's happy hour it's not even $3
The First Step Dunkin should do first is to hire an employee that doesn't know how to spell a name
john hand lol
I love how everyone in the comments loves Dunkin’ better and so do I 👍
DD needs to increase quality of service, food, coffee, employees, brand image, etc. IF they do, and that a big 'if', they can definitely overtake Starbucks. DD has better coffee but SB has the brand, service, infrastructure, corporate culture to get people to spend $5 for coffee.
DD is not trying to charge $5 for coffee. I think these two chains are not going after the same demographic. Starbucks seems to me to be for a more affluent customer who wants to sit and hangout in the place for a while. DD seems to be more of an every man type place. DD also seems more interested in the guy rushing to work and grabbing coffee.
I agree
@@fightsports66 I also agree.
@@fightsports66 the thing is that people are willing to pay 5 dollars for Starbucks because they deem it worth it. I’m sure dd would charge people 5 for a coffee if they could but they can’t cuz people wouldn’t pay that much for dd
@@1javixD Not necessarily. Some businesses have a business model of a lower price bringing in more volume. Remember the old saturday night live skit with John Belushi yelling to his staff "cheeburger, cheeburger". The greek run diners in NYC really were like that back then. They looked at the cost of producing the burger and charged a price just above that.
Narrator: "Dunkin got it's start here, in Quincy Mass"
Shows: Pic of Quincy Market in Boston LOL
Love such videos. Dunkin Donuts has my vote
I like both Dunkin’ and Starbucks. Their coffee drinks taste different and are made differently. I don’t normally get basic coffee/iced coffee from Starbucks but do sometimes get the frappes, lattes, etc. From Dunkin’ I usually get iced coffee or iced latte and sometimes something else (I like their vanilla chais too). They also both offer different food options. There’s still room for both.
I also still have my little Coolatta bear plush from when they introduced the Coolattas.
I have a Dunkin card and love the ice coffee when mixed right. I almost always use the drive thru. However, I have experienced the store computer "off line" several times and a general inconsistency in the coffee taste at different locations. Without a computer to connect to, I cannot use my mobile app to order. The inconsistent taste has driven me to a competitor (Mc) which has the same taste with every cup. I'd say these are two areas needing improvement.
It seems like Dunkin’ is becoming the US version of Horton’s
It seems like Horton's is becoming the Canadian version of Dunkin'
Oh it's a Canadian thing. I'm wondering who the hell is Horton.
Horton hears a who
It’s the other way around since Dunkin was established first then Hortons
Dunkin’ Donuts is overrated. Their coffee is not that good in my opinion.
they ended up closing that one store in portland oregon some time ago. quite a bummer
whats the name of the music in the first half of the video?
Blind test from 7 years ago placed Starbucks at worst and dunking donuts at the top so nothing new really, there coffee is just better by alot.
And it's cheaper
I still go to Starbucks but it's not everyday. I go to dunkin more bc it's cheaper and I can afford it
Alot isn’t a word. It’s a lot.
@@chocolatewheelchair The alot is better than you at everything.
I disagree.
It’s like a hit or miss with their coffee. All depends on when the coffee was made and if it was left too long on the hot plate (sometimes has that burnt taste). But still would get Dunkin over Starblocks.
Starbucks coffee taste permanently burned, am I drink charcoal or coffee?
@@ekfliu from a SB barista...yeah
ekfliu too true!
Yep. At the first one I worked at we threw out the coffee every 20-25 minutes no matter what. The one I'm at now it could sit for like 2 hours& we'd still use it...... (honestly I think that's why I don't like the hot coffee anymore)
MidnightMystical dang
I’ve always wanted to try dunkin, but I’m in Seattle 😭
I only saw one Dunkin Donuts in London, I wish more would open here in the UK
All it takes is a video like this to make me crave another cup ☕, even if it's late afternoon.
Iron man I’m craving a cup and its currently 2:39 AM :(
@@pedrogomez5835 The quicker you get to sleep, the quicker you can wake up and brew some😃
@@AC_Mitchell Must be.
@Liam It was a joke, man. No I'm not literally addicted to caffeine.
@Liam Lol gotcha. Sorry, some people on hear try to call people out for stuff just to argue.
*Good Luck Dunkin'*
i never liked the taste of coffee, but look at those donuts ;)
There is no comparison… DUNKIN all the way! 😅
I wish we had a Dunkin Donuts in Idaho love this place
"Time to make the donuts" is a classic..why change the name? You're not fooling us...
@NibiruLives I mean it is kind of smart business wise if you think about it. Short, simple name is usually a success for large recognizable companies e.g Apple, Google, Microsoft, Amazon, McDonald's, etc.
I don't think they've made their own donuts since the 1980s
I never drink coffee from Dunkin Donuts... Just want their donuts, take it home and enjoying my donuts while watching TV
1:01 lol, is that an old Red Lobster???
Right ! I go for DD coffee and Mc cafe.
these clips are so useful for me as a finance student.
Can help me with business plan
when I walk into a dunkin... I'm pretty sure the've never made my drink right...
Sounds like you don't know what you want. I go to dunkin every other day and over the last 10 years my coffee has only been made wrong maybe 1 time per year.
Rachelle probably cause you order it wrong
Rachelle maybe you order something impractical and too much
@@dhuhoossman3839 My kid works at a McDonald's and about 20% of customers change their mind by the time they get to the pickup window. "I ordered an iced, not a hot coffee!!!!" and she has to just apologize and make them a new drink. Idiots. I imagine "Rachelle" is one of these types of customers.
@@ChickensAndGardening 53 people liked this so you're calling 53 people idiots basically.
Coming from an ex Starbucks barista, I can tell you that there isn't that much training that goes into making the drinks that you'd think there was. A lot of co workers used to wing it, and it would be an overpowering flavor with a minimum amount of something else to make up for that. I would constantly ask how to make the drinks properly and the bosses would sit back and yell at us more than train us. We were trained (and this still happens to this day) to NEVER close the window! Always be friendly to the customer and they are "always" right! Ever wonder why the baristas are so nice? I was trained to be nice even if there was conflict. That turned toxic and I couldn't take everything that happened, having to do with customers who purposely knew this to start something and with the anti-maskers and COVID-19, not being respectful with social distancing and constantly touching my hands without wearing a mask. All of that happened when COVID-19 first hit, and since then customers don't have to wear a mask in the drive thru. That's how it worked sadly, and sometimes you'd get more milk and less flavor in your drinks but somehow they all still collided to taste relatively the same every time. Also, when you order a tea you get 1/2 water unless you specifically ask for no water! You are getting CHEAPED out, and no one thinks to ask questions because well... Starbucks is notoriously expensive so you think you're getting quality. Starbucks is also expensive because of the beans, where they claim they're "ethically sourced". In reality, they're never ethically sourced from all of the under paid foreigners who harvest the beans and such. Quite a bit of it's unethical processes are hidden underground, and although they have more flavors of things and more customizable than Dunkin, I can guarantee Dunkin is definitely more ethical and cheaper. I never went to Dunkin and only Starbucks for coffee even before I used to work there. Dunkin has so many menu options and it was so surprising to discover that! If you're reading this all the way until the end, thanks for taking the time to read my comment! If you wanna know how to make any DIY drinks at home that are on the Starbucks menu, or wanna know what ingredients and specific flavors go into their drinks HMU! I got you 🙏😎😎💅🤣
In the Philippines, we only have brewed coffee and iced coffee with sizes; regular or large. 😞
Dunkin has the best coffee if you're actually drinking it for the caffeine effect.
A double esspresso feels like cocaine. Lol
Starbucks is better for flavors. They make the best corporate frappuccinos.
SBs frappes should be outlawed. CRANK! Its sooooooooo goodI I could drink 2, every single freaking day.
Most Starbucks frappuccinos don't contain coffee.
@@Five0h_Fin That's not true.
Starbucks invented and trademarked "frappuccinos".
E l i t e F l i g h t lmao that’s why I said MOST not ALL
Dunkin Donuts coffee is waaaayyyyyy better!
@ 3:08 it shows that dunkin was in India in 2019 but all shops shut in late 2018 here in India 😭
I had a friend That kept going to dunkin donuts between 8 and 10 am for a month and they were always out of everything but coffee for the day (this as back in like 2004 or 2006). we started calling them dunkin coffee after that.