How to earn more as an insurance adjuster on a hurricane | Xactimate
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- čas přidán 26. 09. 2018
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Think of this as an Essential Adjuster Orientation from your Virtual Field Support Manager.
An hour and 22 minutes of totally free training....
In this video you'll learn:
- what to expect at a hurricane orientation - and how to act
- how to set up Xm8 before you accept claims
- how to route claims using Xactanalysis
- xm8 shortcuts
- what to say when you call insureds
- how to scope property losses (quick and dirty)
- how to settle with insureds
- how to handle contractors and PA's
Watch ADVANCED property and auto adjuster scoping and estimating walkthroughs at adjustertvplus.com
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#claimsadjuster #insuranceadjuster
This video is golden for us newbies! It's worth every minute for the info.
I'm humbled that you said this, Jordan. Thanks for watching
Wow! This video is spot on. I recommend it to all adjuster’s new and experienced.
Dude, I've been wanting to get into adjusting for a while now. After searching forever this video has answered almost every question I have about how catastrophic claims work, and I haven't been able to find anything else that explains it. This is great man thank you for it
Thanks for the great comment! This is the reason I'm doing this.
📢📢I'm so glad I've found your channel. Blessings to you for THIS!!! I haven't even started my courses yet but I'm super excited after watching several of your posts. Best wishes to you.☔
This is great. I am in the process of getting my license here in Florida and really appreciate all the info you put out. This is gold for me!!!!
I appreciate these videos. I’m taking my first class soon and want to be ready!
Thank you for this in depth video. It's much appreciated for us new to this industry.
You got it:)
As someone new to the game, this video sure helps. Thank you!
You're welcome! Where are you at in your journey?
EXCELLENT video! Sponged up every second of it! Definitely a greenhorn to the industry, but you did a great job demystifying the process. Thank you!
Hey Matt I’m completely new to this. My girlfriend who’s currently pregnant was headed to meet me at a friends house during heavy traffic one day. And while at a standstill she was hit by a truck driving on the highway at 50mph. After speaking with the adjuster I decided the next day to look into what an adjuster does. That was back and November 2019 and currently I am about 3 days licensed. Part of that success is thanks to these videos you do which are very informative. Helping to make dreams a reality can’t be quantified. Appreciate the info and advice.
Oh my gosh, that's terrible! I hope everybody is okay. I'm glad you're finding the videos helpful and feel to reach out to me any time personally if you have questions: adjustertv.com/contact
I am a fire inspector and do many inspections. Your video was excellent scheduling and customer service.
Thanks, Richard!
I’m a 24 year old who is looking to get into the industry.. My big brother has been adjusting for about 2 years now. He told me if he would of started at my age he would be in a whole different world! He gives me a lot of insight on things i need to do and be ready for after I get my license.. but your videos are a huge help as well! I can tell you are a veteran and it doesn’t get much better than this! Thank you so much
Xavier Ayers you’re welcome!
Thanks for the video, currently im a full time realtor but i have really been considering getting my adjuster license in Florida. This is exactly what i needed
You're welcome!
As someone new (currently in school), trying to break into this field, I'm very grateful for all the great advice u provide in these informative videos! Thank u Matt, truly appreciated!
Any time. Was this video too long for you?
@@AdjusterTV no I don't mind at all. I'm simply happy to just be able to absorb as much knowledge as ur able to share with us. U shared a lot of great tips in that video and I plan on following them when I get a chance to start working claims. Thanks again!
Any time!
I appreciate the time and effort you put in to make these videos possible for us new adjusters so we're not scrambling to figure out how to go about doing everything. Just watched this video while I'm on my way to do a hail inspection for a daily claim and it's a good way to pass the time on the road and learn while I'm doing it (more listening than watching as I should not be watching video while driving)
Thanks for watching, Britt! Not going on Michael?
@@AdjusterTV hive got a full-time job and another part-time job besides Insurance adjusting so I'm not hurting for money I'm trying to get some credit cards paid off I maxed out getting into this career and I also had a wedding a couple weeks ago. I also plan on buying a camper so I can stay in that when I get asked to go work a hurricane or hail storm next year
Excellent.
I sold roof's for year's decided to give this a try I work with a lot of adjuster that became friends threw the year's this info is gold for newdies
Great video. Very informative. Thanks
I just graduated from college and getting ready to go next month and get my all state license. This was big help thanks.
Any time, Joshua! Congrats on graduating.. What is your degree in?
Thanks and Business Administration. Have you heard of mile high adjusters? I have heard different things about them.
Hey, Josh.. I have heard of Mile High. They're a great company in Denver that also offers some really good job placement assistance for graduates. Tell Mike Popejoy I sent ya.
Thanks for sharing your knowledge! I have Health and Life, Property, and Casualty Producer License but haven’t started yet. I really want to be an adjuster and have recently gotten out of the remodeling business. Still researching how to get started adjusting. Hurricane Hanna just hit Texas.
Awesome video
Great advice!
great info Matt!
Thanks, DC!
Great system!
I'm about to head down to Louisiana for hurricane Ida this will be my first adjuster gig and this has helped so much thank you
Good luck!!
How’d it go?? That storm was a money spinner
Extremely helpful. I haven’t even started yet, but thanks for this!
Glad it was helpful!
This is awesome, I wish I knew about it before.
Excellent video!
Thanks, J!
Great insight and presentation.
Thanks! There's a BIG video dropping this afternoon on Dorian deployments. Stay tuned...
Excellent, thank you very much.
I appreciate you for this man 👍🏾✅
Thanks, Nigel!
Thank you for the video!
Question: For the example you gave in the video of billing for $400 a claim - is this $400 NET to the adjuster? Or the $400 a claim doesn't includes the Firms Fee of 40%?
Thanks
What if you're assigned the claims but the electricity will be out in your assignment area for a week? Do you schedule for a week out?
Thank you again like always 👏🏾👏🏾👏🏾 🍿
You bet!
So good Matt
Thank k you
You're welcome
Mathew, thank you so much! In regards to roof inspection, would you use Drone? Are Drones being used for roof inspection these days, and most importantly can they get the job done???
Hey, Yez.. I wouldn't bother with a drone right now. It's still too early.
thank you soooo much!
You're welcome!
I am in class right now. and hopefully license in the next couple of weeks. From there I am wanting to get into daily claims over the winter time but afraid will not get hired on anywhere with zero experience. Or am I too worried about that and Pilot/Worley/ etc. still will accept me?
Hey, Josh! If you haven't already, you'll want to call Pilot, Worley, Wardlaw, One Call Claims, etc., and let them know you're ready to deploy to Michael. If you've applied for your license, that's usually good enough. If you do get deployed and you need help, jump in over on our facebook group at facebook.com/groups/adjustertv Lots of friendly assistance.
Regarding the activity reports, do the insurance companies give you those templates for the data entry?
Generally speaking, yes. Many carriers will have some kind of estimating guidelines document and templates should be in there. If not, it's important for your contact attempts and first contacts to always include the number you called and the time you called. When you talk to somebody, be sure to include their first and last name and if they're not a named insured, what their relationship is to the insured.
Did you buy the RV to save on the hotel expenses and can you do a spread sheet on expenses so newbies can see cost/income
Hey, franke... www.adjustertv.com/spreadsheet
Can you define "settled" for me? Just a complete estimate right? Supplments don't matter right? Will the desk adjuster take care of the claim after estimate is completed?
Depends. Generally, no matter who the first adjuster is, if they create an estimate and give the insured a total then the claim is “settled.” If it needs to be reopened or supplemented then that can fall on the original adjuster or somebody else down the line.
As an IA you may be responsible for supplements and additions to the claim.
Thank you so much! I’m use to settling them after the supplement. Most adjusters don’t write in building ordinance. Doesn’t that hurt the pay? I appreciate you answering my questions. I just passed the Texas All lines exam. Yikes! I use to be a Class A general contractor in Colorado. I’m very excited to not have to deal with the cash flow of the contractor doing the claim.
Excellent video, it answered a lot of questions I had about the deployment process and what to expect when I finally get deployed. Your video did leave me with another question though; what happens when you close a claim on site, you and the insured have agreed on a final amount, and then the file reviewer finds a mistake you made (perhaps you allowed for the repair / replacement of something that the policy doesn't cover in your estimate) and kicks that claim back to you for correction? How do you handle a situation like that?
Great question..
So it's important to note that not all carriers want IA's settling in the field. In that case, I'd still write up everything possible before leaving the house, even if you can't settle on site with the customer.
As far as corrections go, it happens occasionally. When it does, I just call the homeowner back and explain the revision and that the estimate they receive in the mail with the check will be different than what I went over at the house. Only a handful of carriers require IA's to write checks in the field so if you overwrite, you're not taking the check back (ever) - you'll just get told to tighten up your claims. If I underwrite because I missed something and I wrote a check, I'll just say that there'll be another check coming for the difference and that there'll STILL be an RC check once the work is done.
In the beginning, it's better not to try to settle on site until an adjuster has worked the kinks out and isn't getting files kicked back for stuff all the time.
Thank you for the quick reply! Your videos and insight are really helpful to those of us who are trying to get started in this field, looking forward to your future content!
@@frbird51 Let me know if there is anything you'd like to see a video on:)
@@AdjusterTV will do!
Golden
Seriously, though - the sooner you close claims, the sooner you get paid, the sooner you pay off your credit cards, and start making the real money. But doing so few at a time, how do you hold off the claimants when you have 40 or more claims on cue?
You have to ramp up quickly. The name of the game is volume, but if a brand new adjuster doesn't give themselves room to get up to speed in the first couple of weeks, they will fail completely and the 40 or more insureds in the queue will end up delayed with another adjuster anyway. I've set up dozens of new adjusters with this and it hasn't been a problem.
Do you need to have money before starting a job like this? I’m currently a server and I’d like to get out of the food business. But I really don’t have 5k saved to start a new job.
Hi, Kattie.. Because this is a skilled independent contractor kind of job, you'll need some resources and training before you'll be able to get work. I know it's hard to do, but compared to where you could be in a few years, patiently saving up to get this thing going will be worth it. You can kinda test the waters in a low-skill role.. check out this video.
czcams.com/video/tSQU4nFpgHo/video.html
Feel free to reach out to me via my website adjustertv.com/contact or facebook.com/groups/adjustertv
Your Macro glitch with the line items flipping in you macro is due to the way you highlight them before creating the macro. If you highlight from the bottom to the top it flips, if you highlight from the top to the bottom it usually keeps the line items in place.
Get out of here are you serious?
(Slaps forehead) this glitch has been in the software for years
Haha... I was building a bunch of flood macros one day and I had it constantly happening and I just happened to figure it out.
@@hotrod3683 Awesome trick! I'll definitely add it to a future video.
@@hotrod3683 So to make sure I understand.. it's the order that you HIGHLIGHT the line items before saving the macro?
Quick question though.. Do you think my age will make it harder for me to get into the industry? Or is that something that companies won’t hold against me ..
Hey Xavier... your age is a huge asset. The average age of an ia is over 50. IA firms are actively looking for younger folks.
It won’t be an obstacle at all.
I passed my test and just got my license a week ago! How to get someone to hire me without experience? 😐
Start learning xactimate and try to get at least a level 2 certification. Also, check out adjustertv.com/start
Yostmark mountain noodles rule!
Yes!
on average how much a claim can go for?
Average? Depends. For cat, I would say that the average is probably $5-12k, even on hurricanes. On daily, the average is probably up from there $15-25k. That's a general average - but individually, that can be totally different depending on the experience level of the adjuster.
@@AdjusterTV ok thank you im studying to become that
www.bisonadjusting.com it looks like your in a Mobile Office Correct? Forget the motels that maybe full anyway 2nd take the Mobile Office as a Office Deduction and thank you for the great info.
yeah, we live in a motorhome.
@@AdjusterTV The motels can rob a Adjuster if not careful, in addition in a Cat area they may be hard to come by. I don't know but I'm sure you have a top CPA, but if not www.ke-cpas.com will show you the great way as they have done for us:) Have a great day.
Do you live in a camper
Motorhome
Adjuster TV Oh. Ok. And do you have a house too or just that
@@dizhavoc2378 We live in Montana so we winter in a nearby cabin and spend the summer in the motorhome. It's pretty cool.
Adjuster TV Cool
I forgive you.
Thanks, hon:)
Your daughter's gorgeous. :)
Who's that girl??
Let us hear from her!
Matt's wife:)
@@AdjusterTV oops..never mind (and WAY TO GO MATT!!)
Better yet don't talk trash. Act professional even when not in a public setting.
Amen to this!!