@@dasjup imma ask a better one, where in hell do they get thousands of dollars being that dumb? Also I'm quite sure they do it on purpose, there's no fkin way you're gonna pickup an empty box and not realize there's nothing inside or pick a box and notice it's unusually heavy
I remember working at a general store, a woman had the guts to return a bra, A BRA I was this close to retorting, that I literally went in the bathroom to scream 😂
@@itzrohith6257wtf does that have to do with ZTT being gracious and providing the boxes of the parts used in the build? If something goes wrong, you have the original box the part came in for RMA purposes. Like cmon man
Add a bit more humour or maybe make it less insulting, just so people know that the pc is fully assembled inside without getting called a Karen *Adds smiley face emojis so no one calls me a buzzkill* 😂😂😂😂
An easy fix, put a sheet of paper in the top (preferably over one of those styrofoam sheets or whatever) and have little bit of information, as well as “THIS PC IS FULLY ASSEMBLED, COMPONENT BOXES INCLUDED AS PROTECTION” Edit: some people are putting the same post as me, just less words. Do not claim they are copying as they are probably not. It’s a very basic idea and some were posted before mine
It actually kinda makes sense. If it seems wrong don't open it further because they're afraid to not be eligible for a refund anymore. The more you leave alone the easier the refund is, usually.
During the order process, right above the "Confirm order" button (or whatever it is called), have something along the lines of "we will send you the PC fully built inside the case box, as well as the empty boxes for each component because such and such". Repeat that on the confirmation email and the email saying the order was shipped.
@@BillVonCarstein to be fair, let’s say you just got a package and you aren’t completely sure on the return policy so you open nothing when you see something is wrong just in case and message the seller.
@end_slayer but all you have to do is pick up one of the boxes that supposedly has a component in it and realize it's empty, then pick up another and realize it's empty, then realize every box is empty except for the one that has the PC case and that it's exceptionally heavy for a pc case that's supposedly empty
I would put a flashy note that grabs your attention. at the bottom of the note would say something like, we supply the boxes of all the components in your PC. This way in the event of a warranty claim or you upgrade a component in your PC you have a box to store the part in to sell or to ship.
One idea is to put a printed out note that says the component boxes are for people wanting to upgrade and that the computer is built already or something like that
Maybe include a brief note on the packing slip explaining exactly what you explained in the short… “Your pre-built PC is contained in the PC Case Box. We’ve included the original parts boxes for your convenience, if ever you decide to sell your parts.”
Include some sort of quick start sheet that the customer will see when opening the box that explains you included the boxes for their parts as they are off the shelf parts. It can be worded in a way that it just sounds like a convivence factor for the customer rather then like it is directed at the people that think you just sent them parts but it should be worded in a way that makes it obvious the pc is fully assembled in the case box. You may still get a couple people thinking you just sent parts in the future, but if you got enough of them that you felt you had to make a video about it then this may help. I have only ever gotten a pre built twice but both times I actually requested they send the boxes for the parts. Both times though for some reason I never got the box for the CPU.
You need a giant poster on top that states in giant letters "fully assembled" and then in smaller letters stating that they are empty part boxes for their convenience to RMA or sell. You may also want to stamp the other box in giant red letters "fully assembled". Probably still get a few people complaining but you can point to the giant red letters.
I have been working in Customer Service for a little over 10 years now and I still hear/read some very colorful vocabulary. Some of which are very well articulated that you would think it was premeditated but it's not. I used to hate complaints, but now I welcome them. I take it as a challenge to have the customer satisfied at the end of their interaction with me. Money is a very sensitive matter, more so than most think, and I completely understand. If you're serious about having a CSSR, I'm your guy. I'd be happy to respond and/or speak to them with the guarantee to resolve the issue with excellent customer service. :) For what it's worth, I'm just a dad gamer trying to fight the struggle everyday
Dude EZ, just put a sticker on the PC box that says open first and pre built (facing the costumer on opening, and on the site mention that pc's are shipped like that)! Fixed your issue. Also thank you for your service!
People are genuinely that stupid. I work in IT/client support and I swear some people truly lack any sense at all of critical thinking. Instead of trying to do a little bit of thinking or reading a document or even fully reading an email they instantly reach out and can be super entitled.
When I got my first PC (I was around 12-13 years old) I though that I was going to have to build it myself because of the boxes, but I wasn't stupid enough to not open the other box and see that my PC was assembled and that the company just sent the boxes as an extra.
I have worked at a call center for 5 years and I'm very techy. If you're looking for someone (customer service ) i am more than happy to work with an amazing person like you.
Bro, I worked for Disney and various other guest-focused theme park/attractions places. The amount of folks asking when the "three o'clock parade starts" with NO IDEA OF WHAT THEY JUST SAID, I get it. And I'll happily send my resume lol
@o0Silverwolf0o depended on their attitude. Nice person who meant "when does the parade get to where I am after it starts at 3", I'd make a light joke and then explain when it'd get there. If they were jerks..."Oh, it starts at 3pm sir! You have a MAGICAL day!"
Leave a note there. Put them in both side of the box. Some prebuilt companies also put a sticker on the IO shield so the customer won't use the wrong display output. Something like: PC is already built. Open your case box for your PC. These boxes are the original box with components inside your PC.
Not only is it good to get the boxes in which your pc parts came from but you can reuse the boxes when selling pieces of your pc as you upgrade as well as you can use it for wall art
Ah yes, when I’m shipped a box containing boxes for all the PC parts in the PC I ordered, I immediately think “oh yeah, there’s a fully built PC ok the case box”
Quick solution. Put a note on the PC box saying “PC IS FULLY BUILT, THESE ARE EMPTY BOXES” or something along those lines on the front so that’s the first note they see
I have an idea, put a sticker on the actual pc saying “ *PARTS ARE INSIDE PC FULLY BUILT, BOXES AROUND THIS ARE JUST IN CASE YOU WANT TO SELL THE PARTS* ”
I know that it is common sense to open the box up but you could also but a disclaimer on the website saying something like “the parts boxes are part of the order and it doesn’t mean that it is not assembled” hope that helps
I worked at this place as a cashier. I was punching in this woman's purchases (we didn't have barcode readers) and she was watching me closely. After awhile, she suddenly piped up and practically accused me of charging her extra with each entry. I said no, that it was the machine automatically adding the tax with each item. She wasn't convinced, and called my manager, who affirmed what I said. Then the receipt printed out, and there was nothing out of place. She cross-checked it with her items, then gave us a look and walked away. This was an early model Karen, before they evolved into the unhinged wackos of today.
To avoid these kinds of situation id suggest putting a paper right where the box is opened clarifying that the PC is fully built and that you need to open the box and check if they are present
Might be a smart choice to put a print out on top with a reminder that original packaging of the components is included, definitely would save time and money dealing with it. Just big bold letters on a page saying “Original component packaging included for your upgrading convenience” on front, and a few small details on back saying something like “ While you may not need the original packaging for your everyday use, if you want to upgrade any components the original packaging can be used for better trade in/resale value” and, if you wanted to make it custom to each box, have a list of included items. Just having a bunch of print outs without the contents would probably save time in the long run
Yeah, I'm a Customer service department head at my job, and everyone will complain about stuff before even fully looking. I'm really good at handling it at this point tho
I would’ve been too excited to assume it wasn’t built, I would’ve freaked out maybe, but in desperation I would have checked thoroughly and eventually figured it out
I think you should just have a warning label that tells customers this message. "The box may contain empty component boxes for extra shipping protection and/or use for pc part component resale later" or something like that
I bought a computer recently from CCL. It was a pretty good build but once it arrived I was confused as there was the box of the motherboard and I expected to find more boxes with parts in them but i remembered that they literally sent emails saying that they built it and tested it. I found the PC as it’s the largest thing in there. 4 weeks later I received a new mouse from ChillBlast as promised by the CEO for the long wait. (ChillBlast owns CCL).
Easy solve either put it as a checkbox disclaimer on your order form so they have to read it before accepting, or the easier option just print off two sheets of paper saying, "Don't worry your built PC is in here, these part boxes are empty for extra protection", place one on the bottom face down and the other on top face up, Id have suggested just the one piece on top but you've already established your buyers are dumb so wouldn't surprise me if they open the package upside down.
Honestly i get the confusion, what about placing a sheet of paper in the box that says "here are all the component boxes, the PC is fully assembled in the case box, all you need to do it hook it up to a monitor and outlet"
@@GFM_Zyklus well I would also he extremely confused and upset if I bought a pre-built and received (what at first look) is a bunch of parts I need to assemble myself
Don't worry, My job involves sending a prepared box of items around the facility to people i see everyday. They still email me saying i missed something because they only count the boxes, rather than opening it..
As someone who runs my own computer business. The sheer stupidity of some people really can't be explained in words. Wish I could help you out with CS stuff but as an Aussie it'd be a bit rough lol
At my last job I was prepping a bunch of new CAD computers and didn't remove the dust covers from the GPU. Got a nasty email from the CAD manager about how his guys need multiple monitors and I was ruining their workflow 🤦
Wrap it in a giant bag that says this written all over it in bright letters. Put it on the listing and put it all over the receipt and emails for delivery and confirmation.
I work in customer service and I can 100% confirm this. People are that stupid
These people are the reason shampoo has instructions
it is ok that those people exist but why are they allowed to spend a few hundred or even a few thousand dollars on their own?
@@dasjup imma ask a better one, where in hell do they get thousands of dollars being that dumb?
Also I'm quite sure they do it on purpose, there's no fkin way you're gonna pickup an empty box and not realize there's nothing inside or pick a box and notice it's unusually heavy
that's the thing
they dont pick anything up and assume its not assembled, hence why he says in the video...@@quaso1949
I remember working at a general store, a woman had the guts to return a bra, A BRA
I was this close to retorting, that I literally went in the bathroom to scream 😂
People are just stupid sometimes
*mostly 'merican spoiled brats
I would do The same
They should specify In The store
Sometimes?
agree
@@mcc12cunha10what? just use common sense
That's actually a smart way to pack the parts boxes
Besides some people really like having boxes of individual parts in their home.
@@Mystery65344 Of course, it's easier to request a return or repair with the original boxes and it increases the resell value of the parts.
@@enmanuel1950
Everyone is not really into tech u know?
Employ chatGPT in your CC
@@itzrohith6257wtf does that have to do with ZTT being gracious and providing the boxes of the parts used in the build? If something goes wrong, you have the original box the part came in for RMA purposes. Like cmon man
You should put a piece of paper on top of the boxes that says "there's still a fully built gaming pc in here, Karen."
Add a bit more humour or maybe make it less insulting, just so people know that the pc is fully assembled inside without getting called a Karen
*Adds smiley face emojis so no one calls me a buzzkill* 😂😂😂😂
porch pirates:
@@p3a. yeah fair point
@@p3a.I think he meant the case box. Not full box
This works but might ruin experience if i just get randomly roasted
I'm surprised it's only 3
People don't think.
Prolly missing some zeros
An easy fix, put a sheet of paper in the top (preferably over one of those styrofoam sheets or whatever) and have little bit of information, as well as “THIS PC IS FULLY ASSEMBLED, COMPONENT BOXES INCLUDED AS PROTECTION”
Edit: some people are putting the same post as me, just less words. Do not claim they are copying as they are probably not. It’s a very basic idea and some were posted before mine
Straight up genius, if anyone still complains about it, then they are definitely
@@Mini_Noob22 Definitely what?
Wow, that's actually a cheap, easy and really good solution! Also makes the proccess a little bit more special
That's assuming anyone bothers to read anything
@@gradystephenson3346 I’m sure they will when it’s the first thing they see opening the box, especially when the words are printed in big red letters
It actually kinda makes sense. If it seems wrong don't open it further because they're afraid to not be eligible for a refund anymore. The more you leave alone the easier the refund is, usually.
“Don’t argue with stupid people. They will just bring you down to their level and win.”
with experience
And this is the moment where my 2000 hours in league of legends kick in and i drag him even lower
@@sillyquigga9467 you probably stink so much
Buddy even mobile legends is better than LoL 💀🙏🙏
Yep
@@sillyquigga9467 "If I'm going in hell, you're coming with me!"
During the order process, right above the "Confirm order" button (or whatever it is called), have something along the lines of "we will send you the PC fully built inside the case box, as well as the empty boxes for each component because such and such". Repeat that on the confirmation email and the email saying the order was shipped.
I think somebody who doesn't realized there is already a fully built PC in the package will not read those kind of message
@@BillVonCarstein to be fair, let’s say you just got a package and you aren’t completely sure on the return policy so you open nothing when you see something is wrong just in case and message the seller.
@end_slayer but all you have to do is pick up one of the boxes that supposedly has a component in it and realize it's empty, then pick up another and realize it's empty, then realize every box is empty except for the one that has the PC case and that it's exceptionally heavy for a pc case that's supposedly empty
I would put a flashy note that grabs your attention. at the bottom of the note would say something like, we supply the boxes of all the components in your PC. This way in the event of a warranty claim or you upgrade a component in your PC you have a box to store the part in to sell or to ship.
Just put a cool poster saying "ZachsTechTurf Appreciates your patronage, your Pc is already built and ready for gaming"
One idea is to put a printed out note that says the component boxes are for people wanting to upgrade and that the computer is built already or something like that
Good luck with any future Karens😂
lol
That name has lost all its meaning..... Ruined it.
Maybe include a brief note on the packing slip explaining exactly what you explained in the short… “Your pre-built PC is contained in the PC Case Box. We’ve included the original parts boxes for your convenience, if ever you decide to sell your parts.”
As a professional Karen,I can confirm this is true
Include some sort of quick start sheet that the customer will see when opening the box that explains you included the boxes for their parts as they are off the shelf parts. It can be worded in a way that it just sounds like a convivence factor for the customer rather then like it is directed at the people that think you just sent them parts but it should be worded in a way that makes it obvious the pc is fully assembled in the case box.
You may still get a couple people thinking you just sent parts in the future, but if you got enough of them that you felt you had to make a video about it then this may help.
I have only ever gotten a pre built twice but both times I actually requested they send the boxes for the parts. Both times though for some reason I never got the box for the CPU.
CPU was probably bought second hand by the company
Bro I would HAPPILY work customer support there lmao
me too
@@PiesekChlebek Same bruh.
Same here, where do we apply?
@@dalejquavitron1206 idfk
Same
You need a giant poster on top that states in giant letters "fully assembled" and then in smaller letters stating that they are empty part boxes for their convenience to RMA or sell. You may also want to stamp the other box in giant red letters "fully assembled". Probably still get a few people complaining but you can point to the giant red letters.
I have been working in Customer Service for a little over 10 years now and I still hear/read some very colorful vocabulary. Some of which are very well articulated that you would think it was premeditated but it's not. I used to hate complaints, but now I welcome them. I take it as a challenge to have the customer satisfied at the end of their interaction with me. Money is a very sensitive matter, more so than most think, and I completely understand. If you're serious about having a CSSR, I'm your guy. I'd be happy to respond and/or speak to them with the guarantee to resolve the issue with excellent customer service. :)
For what it's worth, I'm just a dad gamer trying to fight the struggle everyday
Dude EZ, just put a sticker on the PC box that says open first and pre built (facing the costumer on opening, and on the site mention that pc's are shipped like that)! Fixed your issue. Also thank you for your service!
I am too early and some people are just like that.
Nah, some companies are just evil like that, they'll claim that since you opened it now it can't be returned/replaced.
I would genuinely be customer support just to tell them to look at their “empty case”
"Ma'am, if you opened your fucking eyes"
*There's always a Karen hiding somewhere lol* :yt:
People are genuinely that stupid. I work in IT/client support and I swear some people truly lack any sense at all of critical thinking. Instead of trying to do a little bit of thinking or reading a document or even fully reading an email they instantly reach out and can be super entitled.
When I got my first PC (I was around 12-13 years old) I though that I was going to have to build it myself because of the boxes, but I wasn't stupid enough to not open the other box and see that my PC was assembled and that the company just sent the boxes as an extra.
this is a smart way of announcing open spots for customer service jobs
I would totally work customer service just to tell someone to look in the box 😂
POV: me intentionally complains to stress him out even more
I have worked at a call center for 5 years and I'm very techy. If you're looking for someone (customer service ) i am more than happy to work with an amazing person like you.
This is the same when a person opens a pizza box upside down and he complains that there is no cheese it's just the bread MY BROTHER IN CHRIST LOOOK
😂 Well, have you tried starting your new PC? 😂
Bro, I worked for Disney and various other guest-focused theme park/attractions places. The amount of folks asking when the "three o'clock parade starts" with NO IDEA OF WHAT THEY JUST SAID, I get it.
And I'll happily send my resume lol
Did you ever tell them 2:59:59 give or take a second?
@o0Silverwolf0o depended on their attitude. Nice person who meant "when does the parade get to where I am after it starts at 3", I'd make a light joke and then explain when it'd get there.
If they were jerks..."Oh, it starts at 3pm sir! You have a MAGICAL day!"
Great Idea, slap a piece of paper on the case box saying "assembled PC inside, boxes supplied for your convenience"
Literally them: why the hell is there random boxes? did they not assemble it?
used to work at a front desk in a high end Collision shop... and This is 10000% true....
Leave a note there. Put them in both side of the box. Some prebuilt companies also put a sticker on the IO shield so the customer won't use the wrong display output.
Something like:
PC is already built. Open your case box for your PC.
These boxes are the original box with components inside your PC.
In my profession, the amount of times i come across people that dont have their device turned on is staggering.
Will you hire me? 😂
No, seriously.
I will happily run your customer retention devision 😎
I have to deal with people like this on occasion lol, I have no problem with calmly explaining stuff like this to them!
I would genuinely enjoy doing customer support for this kind of stuff lmao
Not only is it good to get the boxes in which your pc parts came from but you can reuse the boxes when selling pieces of your pc as you upgrade as well as you can use it for wall art
Lol hire me, you'll never have complaints again!!
« Your refund has been denied as you opened the product »
I would do it just to tell them each time "Did you open the main box first before sending or making this call sir/miss?"
Stickers. “Completely assembled pc.” Or “open box before open mouth.” 🤪
"Put yourselves in their shoes for a bit"
*Puts the video of clown shoes on screen*xD
That was passive aggressive
That just gave me permanent brain damage
Ah yes, when I’m shipped a box containing boxes for all the PC parts in the PC I ordered, I immediately think “oh yeah, there’s a fully built PC ok the case box”
Day four reminding you of your ultimatum, you have 11 days to make your pc part box collage before you owe me a mid pc!
Karen never even watched ztt, yet buys a whole computer from them. Then proceeds to annoy the hell outa zack
Never forget that the full quote is "the customer is always right IN TASTE". Not actual knowledge
so you want a guy to argue with karens...sign me up!!!
Quick solution. Put a note on the PC box saying “PC IS FULLY BUILT, THESE ARE EMPTY BOXES” or something along those lines on the front so that’s the first note they see
I have an idea, put a sticker on the actual pc saying “ *PARTS ARE INSIDE PC FULLY BUILT, BOXES AROUND THIS ARE JUST IN CASE YOU WANT TO SELL THE PARTS* ”
Man I may not be some guy that has many great experiences but I'll glad talk through services dealing issue of people😂
That's so fucking smart. I treat my mobo box better than my actual mobo. 😂
You serious about the customer support rep thing? Cuz I’m down for that
I know that it is common sense to open the box up but you could also but a disclaimer on the website saying something like “the parts boxes are part of the order and it doesn’t mean that it is not assembled” hope that helps
One of my friends asked if a windows key is physical 💀💀💀
Wait, you do what!!!
Welp... I know who I'm buying pre builds from now. I loooove my package boxes. Putting them on display is the best!
Just put a little note that says "parts inside case, pc is built" 😂
I bought my first more expensive pc as a prebuilt and I got so scared when I saw all of the component boxes lmao
I worked at this place as a cashier. I was punching in this woman's purchases (we didn't have barcode readers) and she was watching me closely.
After awhile, she suddenly piped up and practically accused me of charging her extra with each entry. I said no, that it was the machine automatically adding the tax with each item.
She wasn't convinced, and called my manager, who affirmed what I said. Then the receipt printed out, and there was nothing out of place. She cross-checked it with her items, then gave us a look and walked away.
This was an early model Karen, before they evolved into the unhinged wackos of today.
Do a sign that just says "dont worry the pc is assambled" and put it on top of everything
Put a big slip with fat red letters that say “Fully built pc contained in case” or something
To avoid these kinds of situation id suggest putting a paper right where the box is opened clarifying that the PC is fully built and that you need to open the box and check if they are present
Might be a smart choice to put a print out on top with a reminder that original packaging of the components is included, definitely would save time and money dealing with it. Just big bold letters on a page saying “Original component packaging included for your upgrading convenience” on front, and a few small details on back saying something like “ While you may not need the original packaging for your everyday use, if you want to upgrade any components the original packaging can be used for better trade in/resale value” and, if you wanted to make it custom to each box, have a list of included items. Just having a bunch of print outs without the contents would probably save time in the long run
Yeah, I'm a Customer service department head at my job, and everyone will complain about stuff before even fully looking. I'm really good at handling it at this point tho
I think you should put a disclaimer inside “ open up the wrapping before you start yapping”.
Should definitely work 😅
Answering those calls would be my dream job 😂
Putting components in the box is good for warrenties, too!
Btw just write an email on the confirmation saying how they will expect the order to come
Just put a note "please, be aware that the assembled PC is on the big box, inside the case"
Love the idea of shipping the boxes too!
I would’ve been too excited to assume it wasn’t built, I would’ve freaked out maybe, but in desperation I would have checked thoroughly and eventually figured it out
I think you should just have a warning label that tells customers this message. "The box may contain empty component boxes for extra shipping protection and/or use for pc part component resale later" or something like that
I work in retail :D and I will happily take care of these customers for ya anyday!
I bought a computer recently from CCL. It was a pretty good build but once it arrived I was confused as there was the box of the motherboard and I expected to find more boxes with parts in them but i remembered that they literally sent emails saying that they built it and tested it. I found the PC as it’s the largest thing in there.
4 weeks later I received a new mouse from ChillBlast as promised by the CEO for the long wait. (ChillBlast owns CCL).
Just put a paper with "THE EMPTY BOXES ARE FOR YOU TO ENJOY" (bold, underline empty) inside the box.
Easy solve either put it as a checkbox disclaimer on your order form so they have to read it before accepting, or the easier option just print off two sheets of paper saying, "Don't worry your built PC is in here, these part boxes are empty for extra protection", place one on the bottom face down and the other on top face up, Id have suggested just the one piece on top but you've already established your buyers are dumb so wouldn't surprise me if they open the package upside down.
This is by far one of the more tame customer support issues. They were probably sending a nasty email, but anyone could easily make that mistake.
Protip. Print a piece of paper that says all that you said, and put it on the top of everything in the box.
Tech support. Did you turn the pc off and on. Ooo did you take it out of the box. 😂😂😂😂
Print on paper: PC in this box. Then point to the box with an arrow.😂
Just add a note ontop of the main box: ,, Pc is pre assembled, open the big box first before making complaints ,, or something like that
They also evidently didn't pick up any of the boxes or they'd have pretty quickly realised that all the parts ones were empty...
Honestly i get the confusion, what about placing a sheet of paper in the box that says "here are all the component boxes, the PC is fully assembled in the case box, all you need to do it hook it up to a monitor and outlet"
Bold of you saying 'i get the confusion' 🤣🤣
@@GFM_Zyklus well I would also he extremely confused and upset if I bought a pre-built and received (what at first look) is a bunch of parts I need to assemble myself
And to add a note on either side of the box on the PC case stating. Fully built computer Please store component boxes
Oh hey, I am available for that Job 😂
Don't worry, My job involves sending a prepared box of items around the facility to people i see everyday. They still email me saying i missed something because they only count the boxes, rather than opening it..
Just add a letter in the box telling that the PC is fully assembled.
I be like: "Ma'am? You're dumb"
As someone who runs my own computer business. The sheer stupidity of some people really can't be explained in words. Wish I could help you out with CS stuff but as an Aussie it'd be a bit rough lol
Reminds me when i worked customer service and had at least 12 people over just a month try too return something not even from our store
At my last job I was prepping a bunch of new CAD computers and didn't remove the dust covers from the GPU. Got a nasty email from the CAD manager about how his guys need multiple monitors and I was ruining their workflow 🤦
Geez some people 😂
Just put a big note inside that says “Fully Assembled PC inside Case box” or something
Wrap it in a giant bag that says this written all over it in bright letters. Put it on the listing and put it all over the receipt and emails for delivery and confirmation.
Lol from what age are you hiring😂