7 Phrases Customer Service Agents with Astute De-escalation Skills Use Everyday

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  • čas přidán 4. 08. 2024
  • Customer Support Professionals Who Rarely Escalate Calls to Their Supervisors Often Use 7 Phrases (without realizing it).
    For more help de-escalating with customers, check out my De-escalation Academy: www.myragolden.com/De-escalat...
    For custom de-escalation or customer service training, check out: www.myragolden.com/evergreen
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Komentáře • 14

  • @nelleangel617
    @nelleangel617 Před měsícem

    Thank you so much for this Myra. Watching from the Philippines.

  • @andyjoseph4198
    @andyjoseph4198 Před 5 měsíci +2

    Awesome video! Extremely helpful! Can't wait to try these!

  • @maryerb6062
    @maryerb6062 Před 6 měsíci +2

    I share these with friends in customer service.😊 ❤

  • @rodrigosouza8723
    @rodrigosouza8723 Před 6 měsíci +1

    Hi, Myra! Greetings from a broiling hot, muggy São Paulo, Brazil! First off, I wish you and your loved ones a fantastic, healthy, peaceful and joyous New Year! May 2024 be off to a wonderful start. I am huge fan of your CZcams channel, and love the contents you create and post here. Although American English is not my primary, I love your mother tongue, particularly business writing. And your videos and the great tips in them are invaluable. Please keep it up and to your continued success. Have a good one!

  • @johncarter4411
    @johncarter4411 Před 5 měsíci

    Perfect, nice challenge for me to try today. Thank you.

  • @JessicaPierce
    @JessicaPierce Před 5 měsíci +6

    I work a customer-service-heavy job in a library, and these videos have helped me SO much. Thank you!

  • @VishuJadeja-ox1nd
    @VishuJadeja-ox1nd Před 4 měsíci

    The only one that I can do to get a new thread in a couple days and then you will have a good day ppm

  • @SunitaYadavnewblog6386
    @SunitaYadavnewblog6386 Před 5 měsíci

    वेरी नाइस