HOW TO Make SAMSUNG Ice Maker Start Making Ice Again!
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- čas přidán 27. 08. 2024
- If your Samsung ice maker suddenly stops making ice, there is a good chance that it needs to be thawed or defrosted. In this video, we will show you a few simple steps to get the refrigerator freezer icemaker unit to force defrost itself, solving the problem quickly and easily! The model displayed is a Samsung RF22R7351SR / AA, but this should work on any similar models. Be sure to Like, Comment, & SUBSCRIBE for more great home how to! You can too!
Every few months I have to come back and rewatch this video. Thank you so much for sharing this great tip!
Thank you for sharing! NONE of this is in the manual and this is the only video I have found with the same button panel as my fridge. Let’s hope it works!
You're welcome! How did it work?
If I don’t have the FLEX ZONE button, which one on the panel is equivalent? Power cool? Water/ice?
yeah its pretty stupid on Samsung's part, why not include it in the manual
You're video on forcing my POS Samsung fridge into ice maker defrost mode was a huge help - Thanks!!
Got this idea from someone else who replied to this vid. If at first you don't suceed, do the defrost a second time! As in, do it twice in rapid succession. I had zero visible ice or frost in my freezer. But I wanted to try the defrost before calling for service.
Sure enough, doing it twice in a row worked for me!
Awesome tip! Thanks for sharing! And glad you avoided the service call. :)
This worked! Thank you both!
Thanks... 30 minutes of annoying beeping done.... now just watching ice freeze...hoping the beast comes back alive and gives me my precious ice!!
Great, partner! Glad it worked out for you. Enjoy your precious ice!
Oh my gosh!! I did this tonight and just heard ice drop about an hour later! Thank you, thank you, thank you!!! It’s been months since it worked
So glad to hear it! That must have been such a refreshing sound! Everything still working well?
@@MRGREGSHOWTO no 🙁
@@Sarahbear2000 sorry to hear that partner! If the force defrost worked temporarily you may have remaining ice buildup which could require a full unplug defrost. That’s a big pain though finding a temporary home for all the food.
@sarahbear2000 - same!!! We resigned to buy a bag of ice every week for the last 2 years 😢 aghhhh!!!! Figured it wasn't worth the hassle. We defrosted by unplugging and oooh my goodness! It was ice madness in there. Sooo glad for this video!!
@@MJ-jo8sy how long did you have to leave it unplugged for? I’m planning to do this in the spring after we dewinterize our camper so I can use the fridge in there to keep everything cold. I was also baffled that even after I was turning our ice maker off it was turning itself back on. I just found the answer to that - we’ve been filling the ice maker with ice that a counter ice maker is making and when you hold the ice lever to release that ice it signals the fridge to turn the internal ice maker back on! Stupid fridge.
You are my hero. I’ve been sitting here with a hair dryer. I’d rather lose my mind over the beeping.
Thank you, partner! I don't know about hero status, but happy to help! Did it work?
Thank you for the video.I am on the third ice maker in my refrigerator and it quit making ice.I ran across your video and decided to try it,lo and behold it is making ice.Only wish I had seen it sooner.
Wow, partner! So glad that it is working without another ice maker. Hopefully, this fixes it for the long haul!
Thanks so much for this video. Ours had stopped working and we were about to give up. This worked beautifully on the first try and we now have a full ice bin!
Nice work! Very happy to hear that. Thanks for sharing!
Súper!!!! I had had my refrigerator for months now and never had ice! Thank you so much for the video! Just what I needed!
Great to hear, partner! Hope you are good to go from here on out!
Thanks! we've been plagued with ice buildup for years and didn't know this existed! Very hard to find info with the inside control panel.
Your video was very helpful in getting the ice bin defrosted enough to be able to remove it. Hopefully it will start making ice again.
Howdy, partner! You should be good to go now. If not, try running another defrost cycle.
@@MRGREGSHOWTO After just one defrost cycle the ice maker is working perfectly. Thanks again.
Buddy this video made me a subscriber. Our fridge keeps freezing over hopefully it works out for us.
Awesome, partner! Thank you! Did it work?
Hope this works last few videos didn't really explain it and this literally shows step by step thank you.
You can too, partner! Did it work?!
Thank you this was perfect. Most of the videos have the controls on the outside of the door. It was good to see how to do this with the controls inside.
How do you like the water pitcher? We didn’t get that one but I thought that was a great idea.
You’re welcome, partner! Hope it helped! We love the water pitcher - great idea from Samsung!
Brilliant! Thanks for the info. For my Samsung fridge, the forced defrost worked allowing for defrost and unstick the bucket.
Great, partner! Love hearing the success story! Hope it doesn't get stuck again.
Twice you’ve saved my (ice) life. This time on Xmas eve. Thanks and happy holidays!
Awesome, partner! You’re welcome - happy to save Xmas!
Thank you!! Had tried a couple of other things, but this is what worked! Was getting no ice, but saw no ice buildup anywhere, so I was skeptical, thinking maybe this wasn't the issue...but it sure worked! Thanks again!
You’re welcome, partner! We had the same issue twice, but its been good for a couple years now.
Thanks so much. I did the Fd and it didn't produce ice. Then I decided to do it again, but 2 times in a row. It worked!!!
Great, partner! That's a lot of beeping, but glad it worked!
Thanks for this! I tried it once... and no ice. Waited a day and did it twice in row. And 3 hours later I have a half a bucket of ice!!
EXTREMELY helpful. So many problems with the ice maker. Thanks. Peter
Happy to help, partner!
@@MRGREGSHOWTO you're 💕 very helpful. I'm trying to get Samsung to replace. They've gone this before and then but the new ones go faulty. Mom is 86 and alone and afraid she'll lose her food again. Thanks.
Thank you for the information. I am about to go try it. I might mention that another video I ran across while looking for this one, in it he cautioned against using a blow dryer, said to use a hand held steamer, limits temp to 212, hair blower can melt items and destroy the icemaker........
Thanks for the info. That sounds like a really, really hot hair dryer. I definitely would advise against the use of a heat gun or similar.
Thank you for the video. Hopefully it works. Repair man wants 200 to come out and look at it.
You're welcome, partner! Hopefully, we were able to save you that $200 and the headache of a repair visit!
Thanks for posting. I’ve had my fridge for 3 years and never had any problems. I tried to do the defrost once and it didn’t work. I did it three times back to back just to see what happened and it is making ice again.
That’s great to hear! Thanks for sharing!
@@MRGREGSHOWTO unfortunately it made one tray of ice and stopped working again.
Thanks. Very straightforward and helpful video. Now if Samsung would actually fix this issue……
Glad it was helpful, partner! Thanks!
Watching other videos… would food grade sealant work to seal the air gaps? That could be the root cause!
I’m hoping this will work. Really great explanation and easy fix. Thanx
Hope it worked! Any luck?
Thank for the video as it seems relatively easy! My son did it & it worked!! Thank you!
Awesome, partner! That’s great to hear. Helping generations of families. 😄
Thank you for this, i couldn't remember which buttons. You're lucky, our Samsung ice gets completely frosted over and needs defrosting every 2 months
Howdy, partner! Luckily, ours doesn't freeze up very often at all - that sounds like a lot. Happy to help.
Thanks, budDAY! Found a ton of front panel Samsung vids that didn’t apply. Hope this works for me!
You're welcome, partner! The panels keep changing - glad this one worked for you!
Thank you for making this video and doing the step by step.
You're welcome, partner! Hope it helps!
Awesome! Followed your post and it worked! Thanks for sharing your experience and knowledge!
That's great to hear! Glad you are up and running again!
Thanks for the video. I couldn't find anything in the manual for a forced defrost. I still had to scrape a huge chunk of ice off but this helped a lot. These ice makers are junk!
Were you able to get it working again?
@@MRGREGSHOWTO It's working so far
My exact model, thank you and will try when I get home. 😊
How did it go!?
It works. Had full tray ice 1 foot by 1 foot of ice full. Dump ice to tray. Thanx. Great
Awesome, partner! Great to hear!
I want to thank you because this video helps me a lot
You're welcome, partner! Glad to hear it!
Thanks great information fixed my ice maker.
Awesome, partner! Glad to hear it!
Thanks. This is helpful. It is a temporary fix but a fix nonetheless. Samsung has a class action lawsuit against them because of their icemakers. Calling them and getting a new ice maker may also be a way to correct this problem.
Howdy, partner! I was unaware of that. Hopefully, this tip helps for a good while.
Hi, thank you for this but I can’t get my ice bucket out I’m wondering if something is stuck or frozen in there do I do the same thing for this?
Is it still making ice? If so, you may want to use a hairdryer around the ice bucket until you can get it free. Then, remove all ice, dry, and replace.
Yes I got the parts for my Ice maker today and they will come on Friday to fix. Didn't try the force defrost, the guy on the phone stated that it would likely happen again so they will replace the maker. My one year warranty was p in May, but they are doing the one-time fix because of the pending legal action i believe. Can't even get my ice bucket out.
Howdy, partner! Glad to hear that you are getting it fixed with a new maker. Hopefully, you don’t have any further issues.
It worked. Thank you so much for the info. Great video.
Very happy to hear that! Hope it stays working from now on.
thankyou so much....none of this is in the manual!!!! I really dont like this fridge because its small and this damn ice maker is so flawed! Old Kitchenaid large full size fridge when we had kids is iin garage still working but got this counter depth when we did a reno. May run water to the Kitchenaid in the garage and insulate the lines and then get ice from the inside freezer large bucket. Thank again....we are currently defrosting & beeping....hope it works
Hope it worked out for you. All working again?
NOTHING is built to last since we moved manufacturing from the US.
I will be trying this now. Hopefully it works because we’ve been without ice for over a year.. 😮
I sure hope so. If it doesn't work the first time I would try it again. Any luck? Keep us posted.
🎉 thank you
I just started the process about how long will it take for me to know if it worked?
If it worked, you should have a bucket full of ice within 12 hours or so. Any luck?
You are my hero.
Thank you, partner! No hero here, just happy to help!
Thank you. We were away during a power outage and the ice is stuck in the ice maker. Can't open the box, otherwise we'll break the plastic or the auger. I'm hoping it will defrost with all the ice inside. I will update you if it works. Thanks for this info.
Howdy, partner! How did it work? If all of your ice melted and it was a giant block of re-frozen ice, I am not sure this fix will work. For that sort of power outage situation you may have to unplug the entire unit and fully defrost it. Good luck!
@MRGREGSHOWTO after about 4 cycles and getting my fingers up there to loosen some ice cubes, everything became unstuck. It didn't melt to water (thankfully), but enough for the auger to be able to pull the ice forward down the chute. I emptied the ice that was there and voila! All is good. However, I still can't slide the bucket out of the housing. I'm too scared to crack the plastic, and it still feels stuck. Now that it's fixed, I don't need to.
It is a reminder to me to empty the ice in the fridge before shutting off the water when I go away on vacation.
This is my 2nd time defrosting my ice machine. I will check in next time i have to do it again. And thanks f0r this video!
You’re welcome. Hopefully you won’t have to do it again for a long time!
Subscribed. Great video!..Is there anyway to turn the ice maker off only for the bits and bites that come out on the bottom? I want to use the bottom fridge only for food and not for ice.
Howdy partner! I’m sure there is, but my freezer doesn’t have that function. I’d look inside to see if you see a manual on/off switch near the ice bucket.
Thank you.
Exactly the video I needed. Thank you so much!
You’re welcome, partner! Glad to hear it!
hello,thanks for this video,my refregerator is Samsung RF23M8070SR/AA ,I'll try it ,I hope this works!
We do too! Did it work?
Thanks for showing how to get to the Force Defrost mode! I have now conducted this mode 5 times now and I can't tell if it is actually working! (yes lot of beeping haha) Curious what exactly is happening when FD is happening? Is it supposed to melt all the ice created around the top area? I placed a towel inside the maker and was hoping by the time it finished, the towel will be damped but it was dry. Do you mind briefly describe what does the inside of the maker look like after FD mode finished beeping? Thanks a bunch!
Howdy, partner! I am not sure exactly where the heating/defrosting takes place in terms of just the lines or the whole ice compartment. If you have a ton of buildup you may have to unplug the unit. I think the FD is more for minor internal blockages. If ice buildup continues, it may be time for a warranty ticket.
my fridge is the same as yours but i dont have the inside pannel to force into FD mode, what should i do?
Howdy, partner! Do you have controls anywhere? I know there is a different sequence for models with the external controls only.
Thank you!! Hoping this helps.
You're welcome. Did it work?
Yes it did!! 🎉🎉
That’s a great tip and video… IF you can remove the upper ice box itself (my current problem.) 😢
That’s my problem too! Ice bucket is frozen and can’t pull it out 😭
@@miss.heatherr mine still is… lol. I spent two days streaming it repeatedly, and it’s still stuck.
I have tried steaming mine as well and did 2 defrosts still can’t get it to come out
@@coastemac I haven’t tried my steamer but tried my hair dryer lol didn’t work. I tried the defrost method. Didn’t work either. So frustrating!
@@miss.heatherr I was warned against using hair dryers and heat guns since they get hot enough to melt components of your ice maker. I steamed mine over a dozen times and ran defrost cycle close to a dozen times in 2-3 days and it’s still stuck. Been this way for months.
Can you leave your food in there? Will it work on the freezer?
Great video. Thank you
Thanks, partner! Hope it helped!
What if you can’t get ice cube tray out? It’s frown in the fridge.
Howdy, partner! You could still try to run the cycle with a towel underneath your ice tray. After the beeping stops it should come out and you can clean the ice off. Otherwise, I might use a hairdryer to jump start the thaw. Good luck!
2:46 - you say after the 25-30 minutes it will "reset to factory settings". Does this mean that any temp settings you had before the defrost are gone?
Thanks for this trick though!
I believe that it should return to the temp settings that you had set. If you go to store/demo mode, you may have to completely reset temps.
@@MRGREGSHOWTO Great... thanks!
I've already had the ice maker replaced by Samsung for no charge. The Samsung techs told that this was a known problem and that it will happen again to the replacement and will need to be replaced again. It took about two years, but it did happen again. Put a call into Samsung, they made the appointment but then cancelled on the day of. So, I did this "ice-maker defrost re-boot" with a modification that moved it along more quickly.
Thanks for sharing. Its only happened to me twice and has not occurred in a couple years. Strange that it is so intermittent. Luckily, the force defrost has been an easy fix both times.
Oh, my story is taking a change. Samsung after canceled the appointment they offered to refund me for the refrigerator. I’ll let you know what happens.
Thank you so much
You're welcome, partner!
Mine is a 2015 and doesn’t have a flex zone. I liked how you did video, just bummed it don’t help me! I’ll keep searching
Sorry to hear that, partner! Good luck finding an easy fix.
Thank you bro
Welcome, partner! Hope it helped!
After you do all the steps, does the fridge immediately start making ice or is there a wait?
Should be immediate. If it doesnt work, I would run the cycle again.
What is that brown stopper for on the left hand door at the top it says to remove it, so it should be removed right?
Howdy, partner! I’m not sure what you’re referring to? Don’t think we have a brown stopper on ours.
What about if it’s just the bottom ice maker. The top is working ok. Thanks
Howdy partner! I’m not sure, but you could try the force defrost and see if it works. Let us know!
Thanks so much. I hope this works.
You're welcome, partner! Let us know how it goes and if you're successful with the quick fix!
Worked like a charm. Thanks
@@MontyTFreek-gr6tf that’s awesome! Glad to hear it. Have a great day!
Thanks man
You're welcome, partner! Thanks for watching.
Will this work if it's frozen to the point we can't pull out the ice tray?
It may, but I would recommend getting the ice tray out first. May want to gently heat with a hair dryer to get the outer ice thawed.
mine is still not working - I may have an older or newer fridge but it is pretty similar and I can not get the FD to pop up. Any suggestions?
Tough to say without seeing your particular control panel. You can always try unplugging and letting it naturally defrost, but then you have to move the food somewhere.
Thank you sir
You’re welcome, partner! Hope it helped!
This is what CZcams is for, saving me from calling Samsung support 🎉
Glad to help, partner! You got this!
I have had this Samsung since 2021. Never had issue with ice until now. I watched your video and it seems straightforward. However I press Fridge/Flex Zone and display doesn’t change to initiate FD. Any ideas?
Howdy, partner! You probably already checked this, but make sure the button lock is not activated. If so, you will have to hold the lock button for 3 seconds to disengage, then the panel should work.
@@MRGREGSHOWTO It was the first thing I checked. I was able to wedge my chubby fingers up the right wall of the ice compartment and felt a small sheet of ice. It took me a little while but I did use a hairdryer on a low temp setting and melted it down. About an hour later there was a wonderful sound. Ice hitting that empty bucket. Thanks again for your video.
@@BuddyWilkinson Nice work, partner! Glad to here you got it all back up and running again!
Please help where do I put water in a fridge I have a new fridge exactly like this
Howdy, partner! There should be a water line connection in the back. You have to have an outlet in your home to connect the line.
super helpful thanks.
You’re welcome, partner. Happy to help!
I have a Samsung refrigerator and it doesn’t have the flex zone button. Any ideas on how to go about defrosting my ice machine?
Howdy, partner! I am not sure with your model. You can always try to use a hairdryer direct to the ice machine area for quick spot defrosting.
I can't get the ice bucket out (stuck or frozen). If I put it in FD (forced defrost) will water leak into the fridge or out of the dispenser while it's defrosting?
Howdy, partner! Any water that melts should be localized to the freezer ice bucket area. If it’s really stuck after a cycle or two, you may need to use a blow dryer or unplug to thaw.
Does this help the ice maker in the bottom drawer start making ice too?
Howdy, partner! I am not sure, I don’t have the bottom ice maker. Can’t hurt to try! Let us know what you find out.
& i was about to buy a new fridge. why isnt this in the manual?
Could the ice maker not producing ice also cause water on the door to not work also?, or am I having a more in depth problem?
Howdy, partner! I think it could be possible that both lines froze up. I would try this fix and then maybe unplugging the fridge for several hours if still not fixed. If that doesn't work, it may be time to call a repairman.
Hi! Do you still have your fridge? I'm considering getting one. I don't mind defrosting twice a year if needed.
Howdy, partner! Yes, we have had it for a few years and only ever defrosted twice. Very good unit for us so far.
Thank you so much but after the fd mode, you did not show how to return to a normal mode....
Howdy partner! It should automatically return to normal mode after the 30 minute beeping cycle. If you have trouble, here’s another video that shows how to navigate through the modes: czcams.com/video/wBrK_Kmt7kw/video.html
Im doing it but I can’t remove the ice tray thing so I hope o don’t get water everywhere
Fingers crossed! How did it turn out?
anything else i can do after the FD process ? ive ran it twice and still no ice is being made
Howdy, partner! The only thing I could think of would be to unplug and thaw the entire unit in case the ice build-up is too much for the FD cycle. Best of luck to you!
I took out the ice tray and don't see any ice build up, is it possible that there is ice build up somewhere that I can't see? Should I still do the defrost mode?
Yes, partner! It could be in the lines. If you aren't making ice, I would probably try the force defrost. Let us know how it goes!
That was my problem I don't see any ice inside. But I'm defrosting it now. Thanks man for the video. It definitely beats the guys using blow dryers 🤣
I have top and bottom ice maker. I did this for the top what do I do for the bottom ice maker?
Howdy, partner! I am not familiar with the programming for that model. If I figure it out I will let you know.
I'm following @@MRGREGSHOWTO
I have that same model ., we just got but no water not ice is coming out.
I wasn’t home when it got delivered nobody checked the guys who delivered from the store to make sure was working properly. :-/
Howdy partner! Is water coming out or not? If no water, make sure the water line is hooked properly and turned to the open position at the valve.
my panel control is in the drawer,but seem same!
Cool! Did it work?
Hi I tried several times holding both buttons and nothing happens . I have same refrigerator as you . Any suggestions please. Thank you
I’m sure you already did, but make sure that the control lock button is not activated. If it still doesn’t work, I’d recommend unplugging the refrigerator for 10 minutes and then plug back in for a hard reset. Good luck and please let us know how it goes!
@@MRGREGSHOWTO hi thank you for replying . I finally got it to force defrost and here some 40
Plus hours later no ice . We change our filters so I have no clue why it stopped . It’s such bad timing as my fiancé ( live with ) has cancer stage 4 and we constantly use ice . I guess a service call is next. Thank you so
Much though I appreciate it!
Sorry it didn’t work for you this time. And best wishes for your fiance to get well soon.
@@MRGREGSHOWTO hi just want to
Update you . I contacted Samsung they asked via text for a picture of ice maker . I sent it and they arranged service. The tech was phenomenal. The main mother board in the back was shot it was not communicating with ice maker. He also replaced all the ice maker parts minus the tray . It works flawlessly. Thank you for your help
It is much appreciated!
I dont have ice build up. It just stopped making ice. Ill try this but if it doesnt work, what should i do?
Howdy, partner! If it just stopped making ice, there is probably a frozen line in there somewhere. I would try this first and if it doesn't work, you could unplug the unit for a more comprehensive thaw. Good luck!
Right on.. thanks
This is good
Yes, partner! Its a very nice feature to have. Thanks for watching!
Great video unfortunately the ice maker is still not working.
That stinks. You can run the cycle again or unplug to fully defrost the whole freezer (you’ll have to move food to another cooler). Hopefully those get it fixed without a service call.
@@MRGREGSHOWTO Good news and bad news, after the 3rd attempt and then pressing the reset button it made a full container of ice but now it stopped. Any suggestions, it seems after I select the reset button it will make some ice and then that's it. Thanks!!!
I tried this twice now but I can’t get the bucket to even pull out any tips??
Sounds like a lot of ice build-up. You can use a hair dryer to melt the ice enough to remove the bucket and see if it will all start working again. The other option is to unplug the whole refrigerator, but that is a pain bc of the displaced food.
How can I get ice storage to come out, it stock I can’t pull it out why
Howdy, partner! It should come out pretty easily just pulling towards you. You may have some frozen ice holding the container in. I would gently try to remove and worst case, you may have to take out your food and unplug the freezer for a little while. You could also try to use a hairdryer around just the ice bucket.
Love it!!
So glad, partner! Hope it helped!
My refrigerator does not have the flex button. I only have freezer, alarm, energy saver, fridge, lighting, ice maker off. The control panel is on the outside. Model RF23HCEDBSR/AA
Howdy, partner! I am not sure I know exactly how to fix that. Can anyone else on this comment thread help out this user?
I don’t have the flex button either but I used the cool select zone button and was able to proceed.
I cant get the drawer out and panel will not do anything when i press it
Help
You may want to check that the panel lock button has not been pressed. If so, hold it for 3 seconds to unlock panel. If the tray is too stuck, I would either help melt ice with a hairdryer or, worst case, you could unplug the entire fridge to thaw (but need to move food).
does it defrost jst the ice maker or the whole fridge ?? cuz I don’t wanna take out all my foods that I have in the fridge ? 👀
Just the ice maker. The fridge and freezer will be fine.
@@MRGREGSHOWTO thanks and how do I turn off the defroster after the ice is melted ??
The system will beep throughout the entire process and then will stop beeping and resume normal operation. Takes about 30 minutes.
I can’t remove the ice maker piece to put in the towel. Is there a secret to it?
Howdy, partner! It should pull straight out without too much effort. You may have some ice build up holding it in. If you dont want to thaw the entire freezer unit, maybe try to hit the housing with a hairdryer while gently working it out. Good luck!
I could not tell how you removed the icemaker?
Howdy, partner! You just have to pull the ice tray out. It should slide straight out without much effort.
I couldn’t get ice try come out, did get ur to come out, how.
What if we don’t have the flex zone button
Howdy, partner! Every model's control panel is slightly different so you may have to play around a bit to find the right combination for yours.
I defrosted my samsung with blow dryer and all clear out tray back in , 24 hours and still no ice . hit reset button already
Sounds like you may have something frozen in the lines. Did you run the force defrost cycle once or twice?