Inside Canyon Bicycles German HQ - Behind the Brands
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- čas přidán 16. 05. 2024
- Do you want to see inside one of the most cutting edge mountain bike and bicycle companies? Check out our factory tour and see inside Canyon Bicycles German offices, demo center and headquarters.
Spread across the unassuming German city of Koblenz are the headquarters and facilities of a brand that has been growing rapidly both in size and presence in the cycling world - Canyon bicycles. As a direct sales powerhouse, it was difficult for us to imagine what was going on behind the doors of the Canyon buildings in Germany, so our crew was very excited to pay them a visit to film this Behind The Brand feature and get some insight into the characters making it happen behind the scenes.
From their Koblenz showroom and demo center named “Canyon Home”, through their test labs, factory, and “Pro Sports division” where they manage their huge roster of sponsored athletes, it was a very interesting trip and left us with some elevated appreciation of the Canyon brand and product.
Canyon has a keen focus on innovation and performance, which was evident throughout our visit. From their use of tech in their quality control, to the processes they’ve developed to improve efficiency in their factory, there was a lot to impress us along the way. But even more impressive was the passion that we felt from the characters we spoke to - all with the same enthusiasm about their jobs and bikes in general.
Of course, we had to sample their local trails, which turned out to be a pleasant surprise, but had our hearts pounding as we tried to stay rubber side down in the slick mud while following the Canyon employee shredders who joined us.
To learn more about Canyon and their wide range of bicycles spanning most styles and disciplines, head to www.canyon.com.
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#mountainbike #mountainbiking #howitsmade #canyonbikes #emtb #enduromtb #downhillmtb #behindthescenes - Sport
Loam Wolf presenter hungover or something!? Canyon staff carrying this one! 😂
I always love factory tour videos. It's inspiring to see how the bikes we love get developed, and learn about the lives of the people behind the scenes.
More to come!
Great insights to the company and the brand. Obviously there are a lot of proud people working for Canyon. Awesome!!!
Great video with a really nice amount of detail! Loved seeing how they would've put my bike together 😍
Some constructive feedback would be more engagement with the engineers during the first half of the video would've made it a bit more interesting / higher quality. It just felt a bit awkward at times with the engineers doing all this talking and barely any follow up question to dive into some of the cool things that were being shown.
Got better towards the end which I just assume was you guys getting more comfortable! Keep it up 😍😍
Great company! I have been buying Canyon MTBs for the last 9 years. While packaging has improved considerably over the years, more work needs to be done because customs & carriers abuse the boxes over here in mainland China. I hope e-MTBs become available for sale in China soon!
When I got my Spectral there was a small issue with cross threading on the stem. I reported back to Canyon and only minutes later I got an e-mail confirming that a new stem had been sent. More than I expected for sure so thanks again!
that's pretty awesome i got to say.. wish all companies where like that..
Canyon Spectral 125 CF7 .. best bike I've ever had !! Thank you from Czechia :))
Terribly filmed but still very interesting. Feels awkward all the time.
Great timing - today we received a bike for my son, it was nice to show him where and how they assembled it!
That's awesome, thanks for watching and hope your son loves the bike!
Super cool video man, never had an inside view of Canyon like that. Definitely made me like the brand more.
Thanks!
You're welcome! Thanks for watching
Good job Rob, and the team! That's some setup they have!
Thank you Craig, we were very impressed!
This video is so cool! As a long-time customer, I must admit Canyon is THE BIKE BRAND. Customer experience has been excellent and, you can see in this video how they took this relatively new brand to the next level. I've recently decided to move away from Canyon (my enduro bike) and the horrible experiences I've had so far with the customer support on the "biggest bike brand in the world just made me regret a lot for the change. Anyway, kudos to Canyon!
Thank you for sharing and sorry to hear about your bad experience with another brand. It can always happen anywhere, but it’s always a bummer
odd, ive owned 3 canyons, they've all ended up with new frames. very frustrating, My torque is on its 3rd frame in a few months.
I have over a thousand miles on my Spectral On CF-8 in 4 months and it's been perfect....very happy I picked CANYON!
The fact that Canyon's manufacturing is as high tech as it is with the prices they have their bikes at just confirmed to me what I was feeling, which is that this company is among the best in the world. I definitely want a Canyon now.
What really pisses me off is that the guys at bike shops hate canyon, trying to put off the customer from buying a canyon bike. The problem is, their alternatives offer significantly less value for money. Therefore, I see no reason why I should pay 700 € more for a cannondale, which hasn't even got frames in my size (xxl).
As long as every other brand is significantly more expensive, canyon will be making very good money and I will gladly buy bikes from them.
@@iuspuniendi2077 Do you know why they hate them so much? Maybe the build quality is so darn good that they seldom see a bike shop's mechanics room? Lol
@@TivonSanders probably because canyon doesn't sell through bike shops and thereby cuts them out from the sales process
Really impressive company. Love my canyon.
super nice to see. could you ask behind cameras why are the bikes always out of stock? im waiting since long for a Aeroad in apecin colors, they told me they were going email me, but suddenly they just took the bike out of the market and the colors as well.
Very cool look behind the scenes! Around 10:30 I saw what looked very similar to my frame in the test bed.. I'll be riding that tomorrow, getting close to 8000 km since Nov 2020. I love my Canyon!
Thanks for watching! And awesome to hear about the 8000km on your Neuron, that's good going! Enjoy the ride tomorrow
Impressive insights of the production line
What is amazing is that it is so quiet for a factory.
Great video!! And Canyon looks like a very interesting place to work.
Glad you enjoyed it and it’s definitely a cool spot.
My respect for Canyon just went up. I never knew Canyon was on that level of Sick!
I Love Canyon Bikes and I drive many Years a Canyon Sender!!!!My Absolutely Dream Bike...
Thanks for watching!
Really interesting video. Great to hear from people working there.
Glad you enjoyed it!
I would stay to live in Inside Canyon it's INCREDIBLY COOL
Awesome video! I ordered Tuesday my first canyon bike and it will be delivered on Saturday, i am so excited ,🙂
Awesome, enjoy it!
My favorite bike company thanks for the video
Thanks for watching and glad you enjoyed it.
Ive got 2 Canyons, a 2021 Endurace CF SL Di2, 9600 miles on it and it has worked great! Ive lightened it up a little, it was a great choice for me. So much so I got a 2022 Spectral ON CF8, had never ridden an E Mt bike, but a long time mt bike rider.
Its been a blast, E Mt bikes are totally addicting, I still ride my manual mt bike some, but the E really works well.
The Spectral seems like it has way more capability than Im capable of using, but Im getting better.
The stock spec has been all I need so far, nice bike! Cool to see where they came from!
Awesome bikes and video 👍🤘❤
The downside to canyon is their shipping provider.
UPS
I got my spectral just after Christmas. My Mrs had ordered the torque which never arrived, and it's not the only bike going missing story I've heard recently.
Sorry to hear that! Hopefully you can get it sorted and your Mrs can enjoy the Torque!
Love my Spectral On E-Bike. Packaging was over the top and oh yea …..the bike!
AWESOME VID! Love Canyon brand 😎💯👍
Thank you for watching!
Great video, thanks for sharing. Proud owner of Neuron CF9 😜
Sick, thanks a lot for this!
Thank you for watching!!
Woowoo! Assembly team! Lovin my neuron. Deciding on spectral specs!
Thanks!
Me gusta mucho la estética y colores que utiliza la marca talvez algún día llegue a tener una de esas naves saludos desde costa rica....
Highest Value, Best Price 👌
👍 Love Canyon Bikes.
Thanks for watching!
That’s the reason my first road bike is a Canyon.
Quality german engineering and no engine emissions either 👍
👌
I would be rather curious the place those bikes are manufactured.
Love seeing the manufacturing process! Crazy to think how much tech is used in mass producing bikes.
We were very impressed too!
Manufacturing process? Canyon doesn't manufacture any of their frames, it's all OEM from a factory in Asia. All Canyon do is paint and build up the bike in Germany, I hardly call that "manufacturing"
This isn’t a manufacturing process. They’re made in China. 👍🏼
@@mattjns Regardless where they are manufactured, the technology and metallurgy in China is actually very good providing you are not driving the price of raw materials to the ground, as then applies you get what you pay for.
@@carefulsumThanks, I did not know
good clip. thanks for sharing.
Thanks for watching!
Wow, the assembly line looks so neat.
It's very cool and efficient!
Amazing video and factory
Glad you enjoyed it.
I love canyon. I had a stoic for two years and finally saved up enough to buy a spectral. Only rode it twice and had both stolen in a burglary. I will get another one day, I’m saving now for a torque
So sorry to hear about your bikes stolen, hope you had them insured and can get a replacement!
@@TheLoamWolf they was insured but my insurance (the aa) got out on the outbuilding limit. Had to take them to the ombudsman but I’m still waiting after 8 months
I got one CF8 with scratches and wrong parameters so it didn't work properly. There is no support. Unfortunately, the bike went back. At least I got my money back quickly.
❤ canyon torque 🔥🔥🔥
Using the same frame for every test rig was a huge not-so-humble brag haha. A technician, say, over tightening a bolt in up front during a seat post test could easily cause a false failure down the line for the head tube, and accepting that risk is showing a lot of confidence in the product for sure.
We were very surprised and impressed too!
in up front? wth does 'In up front" mean.. is it that ya'll are trying to speak English cause your not american or something??? LOL and what does over tightening a seat post collar have to do with a head tube false failure ? U totally lost me on this one.. and ur not the first on this vids comments.. LOL u must all not be American
I love canyon bike
Salamat po
Best Bikes ever!
Yay my hometown and trails :D
You must be good at riding with low traction! 😂
@@TheLoamWolf You won´t believe it but it´s not that wet an slippery all year long :D Hope you enjoyed your time here.
Rear world test clearly showed that these bikes should come with rear fender that works and is factory designed. At least as option.
Wonderful factory, one day I will have a Canyon I love them.
Thanks for watching!
good to have the photo of the GF on your work tool case 21:12 hehe
I am always dreaming of their GRAIL model, unfortunately, it is hard to get a stock from Denmark. The stock of my size is not always available and if it is, just for few seconds and it then suddenly becomes unavailable. Looking forward to get one of their gravel model.
Rob is my favourite, presenter I guess you call him out of this channel. Quality unbiased content as always! even though I dislike canyon (warranty issues)
Thank you for watching Martin! And sorry to hear about your issues, what was the problem?
Wow nice bike
That production/assembly line is fundamentally exactly like a vehicle assembly line.
Just bought a Canyon Ultimate & got an awesome deal,tx canyon
Enjoy it!
I love it!
Thank you!
Online stores always sell models from this or last year, an interesting question is what they do with old models, for example where are their bikes from 2010, 2015, 2018?
1:50 wow nice rear lamps
Soy un mexicano pobre aficionado al MTB mirando la alta tecnología con la que están hechas estas bicicletas que con mucha razón son muy, muy caras. Inalcanzables para muchos de nosotros. Sigo pedaleando duro en la montaña con mi bicicleta R26 de aluminio.
Gracias y desculpa nuestro’s mal espanol. Es verdad que los bicicletas tienen mucha tecnologia y mas veces que no, un gran precio tambien! Pero que es mas Importante te todo es si usted tiene un burn tempo en su bici, no importa el precio. Si tiene un sonrisa, todo es bien! Ojala se puede entender mi espanol!
Gracias-
Drew
awesome technology
Impressive isn’t it!
The greatest i ve seen when i met canyon was the fact, the people in the show room really gives u a advice not a sales pitch... they have no sales commission and u cant buy a bike... and the company does a lot for worklife balance... in summary, witch bike u buy is nowadays a question on your personal taste not quality, cause most brands are on nearly the same level... and thats great for us customer.....🤙
u cant buy a bike?? u lost me in this one brotha... wth where u trying to actually say LOL
@@weathdone u cant buy a bike at showroom instant.... thats what i mean... yeah... u cant buy a bike in general is lol....
Are we not going to address the fact that they gave him a Trials bike when he asked for a DJ, and no one cared to explain what a Trials bike is?
Haha, it was close enough...arguably the better choice for the pumptrack anyway!
For me not, but maybe, cause I'm used to Enduro or your nerve bikes, that all my friends ride. I'm still on my old Ghost Kato😒 butttttt imma get a spectral Al 5 27.5 soon
Canyon employee: "...?"
Loam wolf: "Sounds good"
Excellent 👌
So far very happy with my AL125 XXL .
Just one thing..can the guys on assembly line be a bit more careful with the cross threading screws into components. When unboxed I found 1 badly screwed in handle bar holder 3 easy to remove the 4 th was a nightmare to remove and put back in I had to re-thread that hole with dedicated tool. I understand the assembly line has a certain time per station. Perhaps worth taking it to side and send for refurb as things like this do happen.
Best of luck to the team!
Thanks for sharing.
Canyon bikes are very good, I have two of them at home right now and I wanted to get a third one now that I'm a little older now and I ride over 40 km every other day in the mountains, so I don't have that much power anymore.😅
in short, everything is fine until something goes wrong with your bike, then problems arise here in Germany. Where I am, 8 out of 10 service stations do not want to receive Canyon bikes because everyone tells me that the wait for spare parts is very long, you can't talk to them on the phone , only via e-mail, you wait for someone to answer you for a day or two, whether you can get a part, or you can't get it, does Canyon accept that amount of cost from the service where you left the bike for repair, so on and so forth, in short horror.
For example, I bought a bicycle for my son a few months ago and I sent it to Croatia. A week ago, the hub on the rear wheel of the bicycle broke and now there are problems. Canyon, if you leave it at a local service center, they don't want to pay that cost until they see how much it costs in English or German, does it really matter at all. How much does it cost if something breaks, because Canyon has a six-year warranty. it cost 100 EUR or 150 EUR, it doesn't matter anymore, simply Canyon has to accept that it is so because they don't have their service network in half of Europe, they say that I have to send them bikes to Germany and pay 100 EUR postage because they don't support postage outside of Germany , and they don't have their services in half of Europe.🤷
in short, until they have at least two service centers in every country of the European Union, which take over all the cost of repairs and postage, I will never buy Canyon bikes again, because what they are doing is beyond all logic 🤨
Tengo 2 Canyon.
Una Neuron:On, muy dura, àgil y muy contento con ella. Y una Strive:On que tiene un problema de diseño en la integración de la bateria y que todos los Usuarios estamos esperando que bosch y Canyon lo solucionen. Pero la verdad es que el servicio postventa es bueno y rápido. En resumen, contento con los productos canyon.
Canyon Aero = Canyonero!
that one Simpsons SUV ad haha!😂
Would love to work there
Certainly could think of worse ways to spend the day!
I thought that they put out about a million bicycles a year due to the large number of markets they need to satisfy .
Where do thay do the frazes? Germany factory too ?
welcome to germany
Thank you Martin!
Minute 13:42 is amusing to see. You have this guy in purple hoodie with Canyon Sram written on it while standing in front of boxes of Shimano specs.
Super interesting seeing the inside of that factory. Wish they could have afforded a person for the engineers to talk to instead of that cardboard cutout though.
That was Tom smykowski’s job! But the Bobs laid him off
nice video!
Appreciate it!
@@TheLoamWolf would love a factory tour from yt. for my own bike i was deciding between yt and canyon!
We'd love to make one happen too! Both brands are making killer bikes right now.
Die heiligen Hallen des besten Herstellers der Welt.❤
Velcome to ze future 😮
Because our neighborhood were China/Taiwan im okay to Giant/Merida
But i love canyon so much
Awesome people but sooo German hahah. Thanks for the vid, well done!
Thank you for watching and the kind words!
Some of the bicycles at 21:35 had their plans leaked by one of the worker's industry friends , so I understand .
Canyon! Why can’t we get the Spectral:ON in NZ??? Bring it and we will buy buy buy!
i hate when u cant buy something.. SMH UGHHHH
What is he wearing on the tip of his shoes? It appears to be an electronic detector.
Thank you very much for the video, it was short
They are protective toe caps to protect against drop damage.
Thank you for watching! Would you like to see more?
Cool video and nice shots, to see the process. Just an advice, everyone looks a bit camera shy and the presenter makes repetitive questions (how long you work here). Maybe needs a bit of script next time. Cheers
Thanks for the tips!
We do still need a cfr frame building diy cuz they do be expensive
The CFR bikes are certainly more expensive than typical Canyon models, but seem like good value for their quality compared to some other brands.
they should expand their business to scooters and electric skateboards . Canyon have the best quality materials
소비자와 제조사의 거리감은 가까워야...
좋은 영상이었다!
Interesting to note this is an assembly plant. The actual parts such as the frames are probably made in China, sent to Taiwan for finishing, then sent to Canyon.
Does Canyon sell the work pants? I'd buy a couple of pairs. 🤩🤩
I want to love this brand, but All 3 ive had(spec mullet, spec 29 cf8 & torque) have all had replacement frames, some several times...
I am surprised that with this level of quality checks, there are still so many issues with their carbon mtb frames. I've had a cracked bb and cracked chainstay on my neuron. Warranty was good but disappointing considering It was a 7k mtb.
Sorry to hear you had issues, but glad to hear the warranty was good!
Do you trail your carbon MTB?
Was this the chap who couldnt make a non-slipping seatpost?
The only comparable operation is Santa Cruz bikes in Santa Cruz, CA.
Hehehe.. love how he puts the accent on the wrong syllable when saying Coblenz.
If the quality of their frames equaled the quality of their marketing...
Have you had issues? The quality has been good for us!
Please tell us the good and the bad because i want to buy a Sender
spill the beans brotha??? what happened to u with a canyon?? or u just assuming
"Raw Material" = the Chinese built parts we assemble?