5 Simple Steps to Sound Confident on the Phone
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- čas přidán 31. 05. 2024
- You can learn to make your voice sound better and love how you sound on the phone, in meetings and while speaking. As we spend more and more time on the phone in virtual workplaces, we wanted to know some of the science behind our vocal power. Do you spend a lot of time on the phone? Ever wished you could:
* Sound more powerful?
* Increase your vocal presence?
* Make your phone calls more impactful?
We did a fascinating experiment on vocal power and have some incredible tips for you on how you can benefit from every single phone conversation.
In this video:
0:00 Intro
0:45 Step #1: You have a vocal first impression
1:35 Step #2: People can hear your mood
3:41 Step #3: How to sound more confident
5:06 Step #4: My favorite vocal exercise
5:27 Step #5: Find something to smile about
6:12 Final thoughts
Want more details on how to make your voice sound better?
www.scienceofpeople.com/how-t...
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Vanessa Van Edwards is a national bestselling author and founder at Science of People. She is also a recovering awkward person.
She is the bestselling author of Captivate: The Science of Succeeding with People which has been translated into 15 different languages. Vanessa’s unique approach has been featured on CNN, BBC, CBS, Fast Company, Inc., Entrepreneur Magazine, USA Today, Today Show and many more.
Vanessa shares tangible skills to improve interpersonal communication and leadership, including her insights on how people work. She’s developed a science-based framework for understanding personalities, decoding body language and improving people skills to help people communicate professionally, socially and romantically.
Vanessa works with entrepreneurs, growing businesses, and trillion dollar companies; and has spoken to thousands of audiences at TEDx London, MIT and CES to name a few.
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#Confidence #Phone #Voice #VanessaVanEdwards - Jak na to + styl
The other day I had to call my teacher. She didn’t answer so I left a voicemail and accidentally said amen at the end instead of bye. That was then followed by some noises of me realizing what I had just said, about to try and correct myself, and then realizing the damage had already been done. Now she is calling me back in 15 min. Wish me luck!
Update: I survived
@@carisrob3861 good job on surviving xD that cracked me up
@@nala8179 thanks😂
Lolllll. At least you didn’t say “love you, bye”
You made me happy after a bad day at work amen brother
Still recommend watching the video, this is just to help me organize info in my head.
1. You have a vocal first impression:
2. People can hear your mood: you can tell the difference in mood between "hello"s
3. Likability depends on your mood when speaking: happy is best, power is worse than normal, angry is worse than power.
4. Speak at maximum resonance point 'video tutorial elsewhere'
5. Find something to smile about, don't do things that might make you unhappy while answering a phone
Thanks for the summary
Thank you kind sir
Vanessa, i saw you in a 1.5 hour video with Lewis (?) ("Art of Greatness?") and you were absolutely enchanting! I watched the whole thing.
I'm hooked!
I'll watch you talk about anything.
Then i found your website, subscribed to your email, and now I'm so happy that the next day i received a link to this video. Subscribed for life.
You are fascinating, animated, beautiful, expressive... And you have a great voice.
I love what you say.
Thank you! ❤
Wow, thank you! I am soo happy you found me :) I can't wait to share more content with you!!
Absolutely important topic. Confident communication is absolutely important. Thanks for sharing.
Hi, I am currently working as CSR (customer service representative) and this topic is really important for me, I will try it now and then and I will keep it in my mind. Thanks Vanessa :)
VIP guy picks up phone: "..... 'SPEAK'...."
I almost died 🤣
Makes me feel a bit better because I'm pretty awkward with phone conversations; but that's a whole other level.
As someone working in a call center, this one's extremely helpful! Gracias!!
My hellos are all nervous stutter voice crack wrecks
Ah same
Try being autistic along with a stutter 😂
Me scared of voice calling friends:
Lady in this vid: 👁👄👁 hello!
Never answer the phone in a bad mood? in that case, some people should never answer the phone then.
- Ziro out.
Lol
Hahaha so true
I'm out too lol
Fr
'Speak!' :D Vanessa, you are amazing!
I am absolutely obsessed with your research and your videos!
This was very helpful, and will be great for the future! I had a bit of trouble speaking on a professional call! Thanks! 😊
Glad it was helpful! 🥰
Amazing material! Keep up with the videos, looking forward to paying attention to more of them
Thank you so much for your tips!
Thanks , you're incredible and it's really amazing content out there
Amazing video it really proves that mood is detected over the phone even your words portray another mood!
I like your smile nd the way you talk and explain the stuff :)
I love the communication lessons, coz am gifted with speech, so it being my gift likely my talent, I literary do it all to Polish my speech skills..
Thanks, looking forward to more tips
Thanks for that information Vanessa! Great skills to use! Would like to hear about how you go about finding your maximum resonance point.
Very Informative thanks,
Amazing, thank you so much!
My pleasure! Thanks for watching. :)
Thank you♥️😃
Glad I found this channel! Watching from the Philippines ♡
Best video, thank you
How microexpressions work is fascinating.
How To Successfully Say Hello: Phone Etiquette... Maybe would have been a great title choice. But really great tips on "Hello". Thanks👍👍
Thank you
Old video i know. But this helped me alot actually. Just got into sales and i love it ! :D
I'm just procrastinating making a phone call rn
Great job! Very insightful.
Thank you!
Thank you for the help, Vanessa. I've subbed and will continue to view your channel - will look into sending friends your way in future
That starting ringing sound was really cute
Your hair is looking amazing! What kind of conditioner do you use. lol great content as well. I was just struck by it. :)
Thank You ma'am Thank You Universe 🌍 💟🙏 😇🙌 🙏😇 🙌❤️🙏🎉🎉🎉🎉💫👏
BEAUTIFUL 😊👍
Informative, hilarious, and entertaining to learn all the Hallos over phone. We can improve on our other Hallos over happy Hallos, can't we? Tones of happy Hallos could be improved by practice ( Hallo, are you looking for me - Lionel Richie could be practised for instance). If you're serious to improve on your rather happy vocal Hallo you may even try reading poems and stories as loud as you would be over a phone, what's your take on this?
Marry Christmas and a very Happy New year in advance.
Fantastic video and the results were very interesting! I usually go for a Powerful Happy lol. 💪😄
Excellent!
Thank you!!
Wonderful
Venisa nice.
You are doin great
Amazing lessons Vanessa, really benefited my team!! Thanks
so useful, tku 🥰
Thank you for watching!
Can you link the video for the maximum resonance point?
czcams.com/video/F9wvu4ukcOM/video.html
I'm a contractor. many of my sales are won or lost over initial conversation. I need to get better.
Yes the first conversation is important. You got this!
Thankyou from India
you're most welcome! 💖
Good content
Nice
big up sitel
I’m about to call ups store and I’m upset but I also got phone anxiety although I’m good at sounding happy lol
I’m incredibly awkward on the phone.mI hate talking on the phone. This was good info to stop and think about!
Me too, I am much better in person for some reason
Sameee. It makes me anxious not being able to see facial expressions and body language while I’m speaking. Seeing them makes me feel way more comfortable.
On the phone I’m a bumbling mess forgetting common words and losing my focus constantly. It’s so strange how that happens. I get 90% of feedback from being in person and only ~10% from their tone.
So on the phone im limited to working with less than 10% feedback capacity. No wonder my voice will shake 😢. I’m over thinking & doubting the way Im expressing myself & if I’m being properlyunderstood.
I’m watching vids like this bc recent remote job interview fails lit a fire and motivated me to master this sh*t once and for all woot woot failure is often the best thing that couldve happened. I’m about to be a speaking master all bc I didn’t get a job. Worth it!😅
"ring ring" =)
👌👍
Would've loved to hear that "powerful" hello I
i really like your voice
I'm whole time looking at her lipstick🤣
👁👄👁
It would be so great if you an include some charts of your findings along with the videos!
What about when you answer the phone different, instead of hello you answer “Yes sir” or “Yes ma’am” ? How can this impact the conversation after you answer the phone ?
Probably just shows whoever it is that you are respectful and so in turn, they should treat you with respect
Have to call my teacher in 15 mins iam nervous as hell literally shivering
My problem is I think I have to speak load because the mic is small it's hard for me to control my voice.
I'm fine with openings but almost without fail I fall apart towards the end, it's not terrible but for some reason I lose my nerve a bit, what's up with that?
underrated content
Mmmmmm no
But I'll choose normal hello. Coz our moods like a weather so better to say "normal HELLO" 😄
the male hello sounded the same, thought angry was happy..
I start loving with you💞💓✅🔥👍🏻
I need help improving my attitude
I want to talk but I'm so afraid
GIRL I HAVE A PRESENTATION ON ZOOM IN 2 MINUTES AND IM TRYNA SOUND GOOD HURRYYY
Wow , you speak Mandarin really well.
My angry hello is "what the heck do you want?"
hi i was gonna make an order online but i have a severe peanut allergy. do you guys use any peanuts or peanut oil? cool thank you. no peanuts? do you know uh just off the top of your head what kind of oil you guys use for the fries and everything? canola? okay cool thank you
r u my dad?
You look SOOO CUTE LIKE THE GIRL FROM ADAMS FAMILYYYY
Hello! :)
Social anxiety gang rise up
angry hello is "Rosa" from B99
I’m not shy with people I know like friends but with people I know I get social anxiety lol😭
Hello :D
"Ring ring ring"
Those aren’t micro expressions, but otherwise love this video!
Scientific Proven I might add
anybody from Sitel training ?
Want to learn more about speech openers? Check out our online training powerful presentations www.scienceofpeople.com/training/presentation-skills-course/
Thanks for the video content! Forgive me for the intrusion, I am interested in your thoughts. Have you considered - Fiyyatt Dumbfounded Finder (Have a quick look on google can't remember the place now)? It is a good one of a kind guide for removing the root cause of your social anxiety minus the headache. Ive heard some awesome things about it and my mate at last got amazing results with it.
Hii I need a converstaion video with clients
@@pachupachamma5619 Hi there! Are you referencing our Killer Conversation Starters video? You can find it here: czcams.com/video/6K9LhzyLUfY/video.html Thanks! -Kensi | Science of People Team
Without confidence I never speak any word
I do many mistakes because no one hindered percent perfect in this world
Exactly opposite happened in my life....
You literally only told me how to say hello
lol Sitel invade her comments XD
I am anxious on phones at work
You are not alone! Phone anxiety is a very real thing!
The A hello sounded angrier WTF
I struggle with talking on phone ot gives me anxiety because of my disability
Hello 👋
Hello
Common sense to me
you can hear but you really need pay attention on it? i personally do not care if they sound happy, angry, or sad unless they do not provide what i request.
Sitel Squad
a sound better
Power posing isn't an effective strategy for anything
I'm just trying to get good at Among Us but okay.
Ne How lmao
🤣🤣🤣🤣🤣
boang ka ba haha do you dont no because I am pilipina
Has anyone tried this? Does it actually work? i feel like all the pseudoscience from this channel/site is just a source of income/wealth for them, and not actually something that benefits people.