UPDATE: Apex responded with a comment on this video on February 7th, but for some reason, it's not showing up under the video itself, only on my creator dashboard. I'm not sure if this means the comment was deleted, perhaps because I reacted to it on the last livestream, but I won't allow that. I'll be editing the live reaction to upload it on the channel, but through that livestream you can clearly see that it's an actual comment left by the company's official YT account. I'm going to paste the entirety of the comment here for posterity. Not to spoil the reaction too much, but be warned, aside from the lameness of their completely reactionary approach to making things right for customers they've wronged (squeaky wheel gets the grease type stuff), there are several blatant lies throughout. I don't suppose that should come as much of a surprise. Read the full comment below and reply to let me know what you think! -Brae ===== _"Dear Braethorn and The Larger Community, We want to first and foremost thank you for taking the time to provide us with this feedback. We wholeheartedly understand that Apex Gaming PCs has several areas it needs to improve now and in the future. We are already working on making changes to products, pricing, and photographs on the website. We do however want to take the time to address three major areas of concern. On a few occasions concerns have been raised that we sell used PC parts in new PC builds. We are unsure if these concerns are being raised due to the complicated nature of our Refurbished PC line which we have since removed from our website entirely. Nevertheless, we want to ensure the community, and our customers, that all of the parts we sell in our PCs are always new. We did unfortunately deal with a situation in early 2023 in which a number of Peladn GPUs sold to us as new and shipped through Newegg were determined to be used. We immediately informed all customers that may have been affected within 72 hours of the discovery and provided multiple options to replace those GPUs. We understand that the risk we took on a little known GPU manufacturer in 2023 was a mistake, but as a growing company we also understand the need to support new companies in the computer hardware industry. Rest assured, that mistake will not be repeated. We also understand that our order lead times have been terrible for most of 2022 and 2023. There is no excuse for this, and we are genuinely sorry. We are actively working to provide all customers with lead times less than 2 weeks prior to 03/31/2024. This initiative has been in place since April of 2023. As a growing business it has always been a challenge to deal with scale, and we are adjusting with every month that goes by to adjust to our new order volume. We would also like to address the pricing concern, as well as our sales. This year we ran a holiday sale that was scheduled to last from Nov 7th to Feb 14th, which was 25%. However in 2023, there were several periods where no sale was active or a 5%, 10% or 15% sale were active. We understand that this may cause confusion, and does create a certain stigma and as such have addressed that concern by removing any and all sales and discount codes, and adjusting prices accordingly. Finally, to any and all of our customers who do not feel they were fairly treated, we will be reaching out via CZcams to gather more information and to assist you in any way possible to ensure that your experience ends up being satisfactory. Under no circumstances do we wish to leave any customer unhappy. We are happy to respond to any questions you have, or to any customers who feel as though they were not treated satisfactorily."_
So I agree with most of the stuff that you said but When you say you they are so bad then try to build a pc and see how it is to order from them and stuff like a full review
I've been gaming on my Alexander PC for almost a year now. Every day for several hours. Cyberpunk path traced, Hitman III max settings, Forza 5 max settings, all of this output to a 50" 4K display. ZERO issues. Not one. It shipped when they said it would ship. It came with the parts they said it would come with. It worked like they said it would. You recommended them to me. I took your advice, paid the extra cash for the best GPU available at the time and didn't regret it at all.
You sir could not be more right. I bought my first ever gaming PC in December of 2022 from Apex. Nearly 2 months later my PC finally arrived after so much back and forth I can’t begin to guess how many employees I spoke with. My rig cost over $3000. The website at the time specifically stated that they will not use parts from brands you’ve never heard of, or apex branded parts. My PC finally arrived with a Peladn GPU, no that’s not a typo. And apex branded AIO and PSU. Overall a terrible experience all because I rushed to buy before doing my research, I only wish I had discovered your channel earlier. Thank you for saving others from making the same mistakes I did. LISTEN TO THIS MAN.
Personally, bought a computer from them. Ordered it Nov of 2022 and did not receive it until late Jan 2023. The quality of the computer is not worth what I paid for. My m.2 failed within the first year. GPU was not seated correctly and a lot more issues. I do not recommend buying from them.
With so many youtube build videos out there showing you literally every single step of the build, id recommend building your own! You can find one that fits your budget and just order the same parts, then assemble it while watching the build guide! Thats what i did for my first ever build and that PC Is still running absolutely amazing 8 years later, and has had literally zero issues.
I wish I saw this before my Apex Gaming PCs build. There are so many issues it would likely take me over an hour to write them all down. My computer has been in the repair shop longer than I've had it... and I purchased it over six months ago. OVER HALF A YEAR AND THE PC STILL DOESNT WORK! - They wired the power supply incorrectly... thank god I had a good surge protector because the PC likely could have caused a fire, or at least some further damage. The surge protector no longer works after the PC crashed and would no longer boot or even turn on (because of the power supply issues). I have had to replace every single component in the PC besides the mother board and graphics card and i'm STILL having issues. The issue with these components were likely down to the power supply which corrupted my ram and fried my processor. - It has crashed repeatedly in empty maps in Planet Zoo, opening a single google chrome tab, etc. My 7 year old mid-tier PC is better than this nearly $5000 (not even counting the replacement parts) "high-end" paperweight at this point. -I've been lied to by every customer service representative I've spoken to, email and over the phone. - They built my pc with components from brands I've never even heard of - and they did not match the brands that my spec sheet says (the specific brands that I was told I purchased according to the website). I have never heard of the brand of my power supply before, and it wasn't one of the options that was listed on their website for purchase. -They overcharged me for the cooler. They charged $500 for a corsair AIO cooler, which I found the exact same one on Amazon brand new for less than $300. - I've contacted the Better Business Bureau which unfortunately didn't help much, but at least my experience hopefully gets out there for more to hear so they NEVER have to go through what I had.
my best friend worked there for about six months, he said it was a horrible experience and the employees weren't treated or paid the best and they would change payment methods all the time, and apperently they use used parts in "new" builds. And the boss is over here driving a bmw and going on vacation all the time while the employees are getting paid scraps, and they had a you break it you buy it policy, my friend got a tiny absolutely miniscule scratch on a 4090 and had to pay for it, then got laid off. The kicker is, that he didn't even get to keep it, he's better than me because I would have walked out with it if it's coming out my paycheck. there's probably more dirt, but I don't remember it all.
I swear this is the only guy I trust when it comes to transparency! Especially when it comes to teaching Newbies like me 👏🏽🎉. I’m really looking into buying either a gaming laptop or just building my own PC. Braethorn is THE man for both of those things!!!!
Thanks for everything you do. I look forward to these videos. As terrible as Apex is anyone spending 6 or 7K for a PC and not having it built at a local shop is crazy. Find someone knowledgeable like Braethorn near you, buy your parts using PC parts picker and then take them to the specialist. It's like having work done on your car. Don't go to the dealer, go to an independent specialist.
That's not a bad message per se, but it's not the point of this video. There are a number of boutique builders I'd trust with that expensive of a build...but it had better have top tier components and full custom loop liquid cooling.
i wish i could have seen this before my Apex build/buy. i cant play any new title and when asking them if it was something i need to change or upgrade they told me no its the game not the pc. please listen to Braethorn as he is totally right in this never by from Apex and wish i would of never bought their pc off of watching a youtuber praise them.
Yup. They made a lot of changes very quickly after this video went live. The funny thing is, I said many of the same things to them 8 months ago and they did nothing. I have no idea what's going on with the leadership over there.
FUCK i just bought a pc from Apex and theres no CLEAR explanation on how to cancel my order all they say is "order can only be cancelled within 24 hours" but won't actually tell me how
no matter what product, as soon as i see ai generated "art" my alarm bells ring and i definitely don't buy whatever they try to sell me. the video was hilarious though!😂
One of my friends bought a refurb PC from them and the GPU was filled with dust, if they are going to sell PCs with used parts the least they can do its actually recertify the parts.
Ordered a top of the line pc from Apex Dec 27, 2023. Customer service is non existent, won't return calls and when writing emails you get a generic response of awaiting parts. When I did get someone to talk to me, I was told that it should be in the build queue shortly. That was 2 weeks ago. Then I get an email stating that I really really should upgrade for another $1300 to expand my liquid cooling system since I had ordered a 4090 video card (Liquid cooling system already on order) When I declined, they said it is still in the build queue. Sure wish I would have known this was a fraudulent company before purchase.
I'm sorry to hear that. I'd suggest you cancel your order, but they likely won't allow you to. If that's the case and you paid by credit card, you should be able to do a chargeback. If they try to ship the PC anyway, do NOT accept the delivery, or else they'll use that to contest the chargeback.
If a company uses some of the worst AI generated “art” you’ve seen to try and show off their brand instead of showing their actual product, chances are their product isn’t going to be brilliant.
My son just bought a pc from apex and I decided to look into reviews for him because I never heard of a gaming pc being built without wireless capabilities especially in 2024 so now he has to run a long erhernet to this stupid thing. Just don't get why a pc builder didn't put in wireless at least. I told him to start watching CZcams to figure how to build his own. He ordered this thing in Dec 23 and just received march 24. Pretty sad shipping / build times for such a price point. But understand it takes time to build and ship. But 4 months seems long. Can probably buy from China and get through customs and to your home faster.
One company does not represent the whole industry. At 25:08 I mention that I don't like to make negative videos for this reason. PCDIY gatekeepers like to point at a video like this and make comments like, "SEE, I WAS RIGHT ABOUT ALL PRE-BUILTS," but Apex is the worst of the bunch, and it's not even close. If you want to go DIY, I encourage that! In fact, it's one of the disclaimers I put in every SIW episode. However, when I say one company is the worst, don't let them be the deciding factor if you're not quite comfortable with the idea of DIY yet. Most PC building enthusiasts started with a pre-built like I did, and it can work for you too :)
@@braethorn yeah, I get ya. I really have been wanting to build one myself since 2020 but it didn’t work out back then with the worldwide shortage and price spikes that happened. I don’t think all prebuilt pcs are bad but I do think building it yourself allows you to really get what you want and personalize your build for yourself. I think a prebuilt can be a great place for a person to start in the pc world or even to get a platform to upgrade. It’s videos like this one that can help those with less experience not to make a mistake in choosing the wrong prebuilt company. If I was thinking of getting one this would have saved me lol
I Agree i did luck up and find one of "$4000" PCs for 1000 on eBay via an auction 13900kf with a 470 but no way i'd buy from them outright that being said the PC was new and everything still had the plastic on it
In normal market conditions, 4K should easily get you a 4090 and an I9/R9, but even accounting for the current conditions, 4K for an I5 and 4070 is absolutely obscene. And It's not like this company is buying GPU's from scalpers on Ebay. They're just opportunistically uncharging, and hoping people who are desperate and/or don't know anything about computers will pay.
You're always our first stop when we're making decisions on upgrading our PCs and stream. Thanks for doing these videos because it's so easy for people to get scammed these days. You can spot the red flags a mile away but many people cannot. Also as a marketer in my day job...that shipping debacle is a legal nightmare! This whole website is a nightmare. My mind is blown that they haven't been sued yet to be honest. It's straight up false advertising. My legal team would tackle me and beat me with a bat if as a marketer I put "48 hour shipping" and at checkout had it up for $150 fee. My advice to Apex if they are listening is to change that to "ships in as little as 48 hours"...but if people pay for 48 hours you actually have to follow through...
Oh, they did change that from my last video, I just felt it was important to remind everyone what kind of company we're talking about here. They can make all of the reactionary changes they want, but at the end of the day, we know what they're about and there are a LOT of people they've screwed over.
I spent 1200 on a PC during the GPU shortage (dumb decision I know but I was desperate) and it came with a I511400F and a GTX 3060. I dont feel bad about that anymore. Especially now since I upgraded that build a long time ago.
The marketing director needs to revamp everything! Take real pictures of the real products. And change all your product specs to be up to date. And price accordingly and not just advertise fake 25% off when it's not true.
$2,799.95 Intel® Core™ i7-14700KF 20-Core 5.8 GHz (18% Faster Than 12600KF) Apex 240MM AIO Liquid Cooler MSI Pro Z790-P DDR4 16GB DDR5-6400 Nighthawk (RGB) (1 Stick) NVidia GeForce RTX™ 4070 Super (87% Faster Than RTX 3060 Ti) 512GB NVMe SSD (Up to 3,500 MB/S) (Limited Time Free Upgrade) 750W 80+ Bronze Power Supply (EVGA, Corsair, Apex) Windows 11 Home Nope they still at it -apex carbon best for light gaming at 1440p on med settings/HAHAHA for 2800.00 i can build one for high settings and that one stick of DDR5-6400 nighthawk with a DDR4 board??
Yeah, I actually went over the ASRock A520M HDV in great detail during the stream, but we cut it out and I regret that. If you look at the tabs when I'm talking about the "Streamer" PC, you can see I had a tab for it open. The I/O on that board is a travesty, which makes it the worst mobo for anyone wanting to stream lol
I'm being 100% serious. If I saw that AI picture on the frontpage, I would stop considering purchasing from them immediately. Why would I trust them to build me a PC when they can't build a website?
Im looking for my first gaming pc cases i want to get one to game with friends and maybe do a bit of youtube on the side i mainly want to be a black smith and record it and post it i just want something good and decently priced
I've lived in Las Vegas nearly 23 years and it's not a bad place to live. That aside, I bought a $300 PC off of Offerup in March of 2023. It came with an i7 8700k, GTX 1060 6GB, and 16GB of DDR4 RAM along with an AIO cooler and the case which has 7 RGB fans. These specs are good enough for the games that I play.
To be clear, my opinion on LV is largely based on the experience I'm forced into with these events. I've spoken to plenty of locals during my trips and 95% of them have said they avoid the strip, which I can't do since that's where everything is during an event like CES.
tbh ive noticed this almost 3 years ago from when @SquadGamersHD partnered with them and its just really sad to see such a big scam partnered with a 1.5 mill sub yt channel
The only pre-builts worth it are dell precisions! I got a T3600 and it's from 2013 and still works great and is built good. Even got a CPU upgrade from a fan of my music and it does even more awesome!
Sorry, but I fundamentally cannot agree with you on that. Hear me out. The main thing is that you make it an absolute. Instead of saying, "the only pre-builts worth it *for me* are ____," you make it seem as though everyone has the same needs and priorities you do. It's fine if you have a preference, but you can't claim that everyone will find the same *subjective* value you do in one brand or another without being incorrect 99% of the time. Beyond that, I'm certain that I will never _ever_ recommend a Dell system over something from a reputable system integrator. OEM (like Dell, HP, and Lenovo) vs SI (like Falcon Northwest, Ironside Computers, and Origin PC) isn't even close in my estimation. Proprietary hardware (power supplies, motherboards, CPU coolers, etc.) that can't be easily replaced or upgraded with off-the-shelf components, predatory practices such as hidden charges and unwanted warranties that have been demonstrated MULTIPLE times by secret shoppers, and the sheer refusal to get EMI certification on new enclosures that forces them to use 20-30 year old chassis that cannot hope to provide adequate cooling to modern hardware without stepping down the performance, something they've been caught doing by Gamers Nexus. Not only that, they're not even the cheapest option for enterprise systems! As an admittedly extreme example, the Dell Precision 7875, when built with the 96 core Threadripper 7995WX, comes in at a whopping $37,522.34. Conversely, Falcon Northwest, arguably the most reputable system integrator there out there, charges $22,868.00 for a similarly spec'd system, with non-proprietary parts, an in-house designed enclosure that destroys Dell in terms of cooling, low noise levels, and build quality (it's built like a frickin tank), an included 3/3 year parts/labor warranty, and free overnight shipping both ways for the first year if an RMA is needed, the list goes on. It's a superior system in every measurable and *objective* way. More importantly for some, if you call them for tech support...someone in the US picks up the phone. A system like this from FNW was featured recently on an LTT video. I suggest you check it out. A lot can change in 11 years. Brand loyalty can be fine in moderation, but be sure to compare prices and reviews. It would seem Dell relies on that loyalty to keep their return customers from actually comparing them to the competition, because they know they fell behind years ago.
@@braethorn is falcon northwest like cyberpower pc tho.. ??cuz my cyberpower systems didn't last very long and needed stuff replaced a lot... if I were to use consumer parts I'd build it myself... At the time my system made more sense cuz I got mine used and at the time was the best value for me I would never buy those brand new... I'm saving up for the rest of the components for a ryzen 7 system I'll build myself later this year...
There's nothing "Apex" about an f series processor. The idea that "Apex" means that you have everything, and you gotta weasel a $3000 build with no igpu. x-D
Yeah guys, 7 thousand dollars on this companys custom pc, custom waterloop, one hour into playing the waterloop blows up, the inside components were burning to the touch, pc is finished. Be better than me
These guys remind me of a shop that used to sell games that would send out bootlegs and fakes. Turned out they were just laundering money for organized crime!
I have a $250 gift card for this company but i don't know what to do bc the company is so bad. I dont wanna scam anyone by selling the card, but i want a pc. What do i do?
Brae, I understand your frustration with Apex, but as bad as their PC specs may be, I think iBuypower is still the King of Crap. I bought a iBuypower BB993 to replace my wife's dying PC (this is the first PC that I bought instead of building in over 27 years). I'm replacing the BB993's dying AIO unit tomorrow (the factory AIO is legendary for being a worthless POS). Hopefully, it will not only resolve the rattling & spastic temperature, but also maybe the random BSODs. If not, then I have to re-test & possibly replace the crummy ADATA SIMMs and/or the ADATA SSD. If that doesn't resolve the problems, I'll build a new one for my wife, which I should have done to begin with!
I can likewise understand your frustration, sorry that happened to your wife's PC! Judging by that SKU, I'm guessing that you purchased your system from Best Buy, right? My advice has always been to purchase directly from the SI instead of a third party retailer unless you have no other choice (like planning to purchase using a BB credit card). Here's why. Huge corporations like Amazon and Best Buy put system integrators (not just IBP) in a position where they HAVE TO cut corners in order to provide systems by the hundreds or thousands with the specs and profit margin required by those retailers. This has slowly been improving over time, and eventually you might be able to expect the same quality at a retailer, but that time hasn't come quite yet. I've discussed this disparity in depth in previous videos. If you feel like it shouldn't be that way, I promise you, I agree 100%, but that's the way it is. Aside from that, as far as I know, IBP is aware of issues with certain AIOs and unless I'm mistaken, they've been switching to sourcing their AIOs primarily from DeepCool. DC is well known for making reliable units with excellent price to performance and a low failure rate. I've used them many times myself. Aside from that, because I've recommended buying direct from the SI since very early on, almost all of the feedback from the members of my community who have purchased from IBP has been very positive. There will always be outliers, but if you buy from a third party retailer, keep in mind that ANY system will have corners cut to increase profit margin for those retailers, something SIs are not exactly happy to do judging by my conversations with them. Anyway, I don't think your situation quite compares to the experiences shared by Apex customers (watch the comments/rant portion of the video if you want to see what I mean), but I know that won't exactly make you feel any better about your situation. Let me know if the cooler upgrade helps!
Can anybody tell me about skytech I really wanna go with them but I did some research on reviews and it's looking pertty horrible so my question is are they actually worth it ???? Hope to get a response plz
How is a company like this still thriving ? Seems to me like their just one big pile of dog 💩 lol maybe even Bull instead of dog either way I’ll never trust or buy from em and I feel bad for the people who do I’ve dealt with companies like this for other things and it was always a run around also seen people buy pcs for their kid on Xmas from Amazon and would t even work or turn on all it would do was a been sound and nothing on the screen. It’s pathetic these company’s and how they continue to fuck over people who work hard and don’t have money to just waste on shitty products like this and expect something nice or new. Good for brae for pointing this out thank you man seriously appreciated in my book
I really don't get how companies can fail so spectacularly. It is so damn easy to build systems. A normal system can take less than 2 hours to assemble. Also, ships within 48-Hours is the immediate red flag. This is so funny to me. This is so lazy. I could build a site like this and dump shit on the market in about a week.
I don't know about you, but I feel like brushing off a terrible practice just because other business do it is something that will only benefit shady corporations. Besides, doubling or tripling the price of something then offering a discount is less egregious when it's a button up shirt and not a $2,000 computer. We're talking about something that could put someone in debt for *years* when financed, and judging by numerous comments, they take months to arrive and the end product isn't even good. Yeah, I think I'll keep speaking up.
@@braethorn For sure! IMO the pricing is what it is. It's on the list of BS for sure, but It's not the 800lb gorilla in the room. Honestly, in my system admin profession, I see a lot of shady websites when spec'ing and shopping for PCs and components. A huge red flag is sentence structure. There is TERRIBLE translation which immediately turns me away. I seriously question a lot of business's out there. Another flag is no listed addresses and no phone numbers. I see that a lot too. I can go on and on. Keep up the good fight!!
I ordered from them and I suprisingly had a great experience because they upgraded my ram for free and they also upgraded window's 11 home to window's 11 pro on my pc
I'm glad to hear it. Let's hope Apex commits to changing though...I don't want them to end up shutting down or anything. That would leave their employees without a job and customers like you without a warranty. Fingers crossed!
I dont think people should buy prebuilts ever at all, way overpriced. I get that people just want to buy a pc and it works, but building a pc is super easy, if you can figure out legos or that toddler toy with the star and the square with the holes, you can build a PC. Also if you have $3000+ to spend on a PC, the last thing you should do is buy a prebuilt. You can build a totally maxed out pc hardware wise for that.
I think people should get into PC gaming however they want to, whether DIY or paying extra for a pre-built from a reputable company, without facing unnecessary and unhelpful judgement from complete strangers who get their kicks by gatekeeping on the ONE yt channel that's dedicated to actually helping pre-built buyers. Roughly 70% of PC hardware purchased per year is through pre-builts. That's not going to change anytime soon. Try learning which companies you can recommend instead of making derisive comments comparing them to toddlers or whatever.
This is AI baby. People are now so lazy that they can’t even be bothered to put a proper splash page together. Instead, let’s AI do it! And doesn’t even proof check it for errors.
Bro, chill! 😂 It's just art on their website. It's not supposed to be taken so literally. I'm sure everyone who goes there to buy one of their PCs already knows. Football being so hypocritical of art on their webpage is a little bit ridiculous. I'm a graphic designer, and I work for companies all the time, making exaggerated art like that for them. It's supposed to be imaginative, as if the computer is taking you to another world. It's not supposed to be taken figuratively. That's what creativity is all about. You act like they're the only company who has art like that for their marketing. I'm not saying I support or condone any of their business practices, but you can't act like they're the only company who does this. Literally, the Super Bowl has over-exaggerated commercials like this all the time. I appreciate what you're doing, man, but you're acting like this is the end of the world. Again, I'm not saying I support what they're doing, but that's literally what marketing is: exaggerated advertising to try to get consumers to buy what they're selling. I do agree with you that they aren't being honest in a lot of other ways, but you're literally criticizing just art.
I get where you're coming from, and since you're a graphic designer you'll understand when I say it's EASY to put an AI generated background behind an image of the actual product, which is what Apex should have done instead. If a company dedicated to building computers just uses AI generated images and pictures from the case manufacturer's website, I don't believe that SI can produce good looking PCs. Whether it's a budget PC or a top of the line system, it's a big investment to the individual consumer. They should be able to see what they're buying, or at least something that doesn't resemble what a five year old thinks a gaming PC should look like. I know other companies do this kind of thing. That's not my concern. No other system integrators do this, and for good reason.
Hey Braethorn, is there a way for me to reach you via DM or email? I want to share my nightmare with Apex with you in detail with screenshots and pictures of the custom rig i ordered from them.
Thats just god awfully 500gig ssd for that price ? My 4 year old nzxt pc that cost me 1500 at the time has a 1tb ssd 😂 apex is criminal robbing people like this.
Hate to tell ya, but REDUX is far Worse ! - those idiots scammed me hard; gave me an ITX motherboard, 32gb of ddr4 Cas Latency 22 memory ! (didn't even know they made such slow memory), The slowest M.2 drive (cheapest on the market), the case is Garbage - actually has screen door material for its dust shield, the AIO cooler started leaking within 1 month and was trash. The motherboard was so cheap that you could not even change settings or attempt to Overclock as there is zero options in the bios. To top it off they gave me the lowest end GPU that i selected, and even that gpu had overheating issues in the case and would thermal throttle constantly. Worst PC Company on the Market !
UPDATE: Apex responded with a comment on this video on February 7th, but for some reason, it's not showing up under the video itself, only on my creator dashboard. I'm not sure if this means the comment was deleted, perhaps because I reacted to it on the last livestream, but I won't allow that. I'll be editing the live reaction to upload it on the channel, but through that livestream you can clearly see that it's an actual comment left by the company's official YT account.
I'm going to paste the entirety of the comment here for posterity. Not to spoil the reaction too much, but be warned, aside from the lameness of their completely reactionary approach to making things right for customers they've wronged (squeaky wheel gets the grease type stuff), there are several blatant lies throughout. I don't suppose that should come as much of a surprise. Read the full comment below and reply to let me know what you think!
-Brae
=====
_"Dear Braethorn and The Larger Community,
We want to first and foremost thank you for taking the time to provide us with this feedback. We wholeheartedly understand that Apex Gaming PCs has several areas it needs to improve now and in the future.
We are already working on making changes to products, pricing, and photographs on the website.
We do however want to take the time to address three major areas of concern.
On a few occasions concerns have been raised that we sell used PC parts in new PC builds. We are unsure if these concerns are being raised due to the complicated nature of our Refurbished PC line which we have since removed from our website entirely. Nevertheless, we want to ensure the community, and our customers, that all of the parts we sell in our PCs are always new.
We did unfortunately deal with a situation in early 2023 in which a number of Peladn GPUs sold to us as new and shipped through Newegg were determined to be used. We immediately informed all customers that may have been affected within 72 hours of the discovery and provided multiple options to replace those GPUs.
We understand that the risk we took on a little known GPU manufacturer in 2023 was a mistake, but as a growing company we also understand the need to support new companies in the computer hardware industry. Rest assured, that mistake will not be repeated.
We also understand that our order lead times have been terrible for most of 2022 and 2023. There is no excuse for this, and we are genuinely sorry. We are actively working to provide all customers with lead times less than 2 weeks prior to 03/31/2024. This initiative has been in place since April of 2023. As a growing business it has always been a challenge to deal with scale, and we are adjusting with every month that goes by to adjust to our new order volume.
We would also like to address the pricing concern, as well as our sales. This year we ran a holiday sale that was scheduled to last from Nov 7th to Feb 14th, which was 25%. However in 2023, there were several periods where no sale was active or a 5%, 10% or 15% sale were active. We understand that this may cause confusion, and does create a certain stigma and as such have addressed that concern by removing any and all sales and discount codes, and adjusting prices accordingly.
Finally, to any and all of our customers who do not feel they were fairly treated, we will be reaching out via CZcams to gather more information and to assist you in any way possible to ensure that your experience ends up being satisfactory. Under no circumstances do we wish to leave any customer unhappy.
We are happy to respond to any questions you have, or to any customers who feel as though they were not treated satisfactorily."_
So I agree with most of the stuff that you said but
When you say you they are so bad then try to build a pc and see how it is to order from them and stuff like a full review
I've been gaming on my Alexander PC for almost a year now. Every day for several hours. Cyberpunk path traced, Hitman III max settings, Forza 5 max settings, all of this output to a 50" 4K display.
ZERO issues. Not one. It shipped when they said it would ship. It came with the parts they said it would come with. It worked like they said it would.
You recommended them to me. I took your advice, paid the extra cash for the best GPU available at the time and didn't regret it at all.
I also recently purchased a pc from Alexander PC's based off of your recommendations. This is my FIRST gaming pc, and I couldn't be happier.
And that's how you stay in business
I'm Braethorn and I approve this message.
You sir could not be more right. I bought my first ever gaming PC in December of 2022 from Apex. Nearly 2 months later my PC finally arrived after so much back and forth I can’t begin to guess how many employees I spoke with. My rig cost over $3000. The website at the time specifically stated that they will not use parts from brands you’ve never heard of, or apex branded parts. My PC finally arrived with a Peladn GPU, no that’s not a typo. And apex branded AIO and PSU. Overall a terrible experience all because I rushed to buy before doing my research, I only wish I had discovered your channel earlier. Thank you for saving others from making the same mistakes I did. LISTEN TO THIS MAN.
I'm sorry to hear you went through that. I think the new series we're launching this year will help!
One more thing: email me. It's in my about tab.
I’m sorry I don’t see it in the about tab.
@@ryecobeast361 it's braethorn @ blastlabs(dot)media - just remove the spaces and put the actual . there.
Personally, bought a computer from them. Ordered it Nov of 2022 and did not receive it until late Jan 2023. The quality of the computer is not worth what I paid for. My m.2 failed within the first year. GPU was not seated correctly and a lot more issues. I do not recommend buying from them.
You have no idea how much you're teaching and helping people with your channel.. Thank you .
With so many youtube build videos out there showing you literally every single step of the build, id recommend building your own! You can find one that fits your budget and just order the same parts, then assemble it while watching the build guide! Thats what i did for my first ever build and that PC Is still running absolutely amazing 8 years later, and has had literally zero issues.
I wish I saw this before my Apex Gaming PCs build. There are so many issues it would likely take me over an hour to write them all down. My computer has been in the repair shop longer than I've had it... and I purchased it over six months ago. OVER HALF A YEAR AND THE PC STILL DOESNT WORK!
- They wired the power supply incorrectly... thank god I had a good surge protector because the PC likely could have caused a fire, or at least some further damage. The surge protector no longer works after the PC crashed and would no longer boot or even turn on (because of the power supply issues). I have had to replace every single component in the PC besides the mother board and graphics card and i'm STILL having issues. The issue with these components were likely down to the power supply which corrupted my ram and fried my processor.
- It has crashed repeatedly in empty maps in Planet Zoo, opening a single google chrome tab, etc. My 7 year old mid-tier PC is better than this nearly $5000 (not even counting the replacement parts) "high-end" paperweight at this point.
-I've been lied to by every customer service representative I've spoken to, email and over the phone.
- They built my pc with components from brands I've never even heard of - and they did not match the brands that my spec sheet says (the specific brands that I was told I purchased according to the website). I have never heard of the brand of my power supply before, and it wasn't one of the options that was listed on their website for purchase.
-They overcharged me for the cooler. They charged $500 for a corsair AIO cooler, which I found the exact same one on Amazon brand new for less than $300.
-
I've contacted the Better Business Bureau which unfortunately didn't help much, but at least my experience hopefully gets out there for more to hear so they NEVER have to go through what I had.
my best friend worked there for about six months, he said it was a horrible experience and the employees weren't treated or paid the best and they would change payment methods all the time, and apperently they use used parts in "new" builds. And the boss is over here driving a bmw and going on vacation all the time while the employees are getting paid scraps, and they had a you break it you buy it policy, my friend got a tiny absolutely miniscule scratch on a 4090 and had to pay for it, then got laid off. The kicker is, that he didn't even get to keep it, he's better than me because I would have walked out with it if it's coming out my paycheck. there's probably more dirt, but I don't remember it all.
This sounds so much like Lyte. It's uncanny.
I swear this is the only guy I trust when it comes to transparency! Especially when it comes to teaching Newbies like me 👏🏽🎉. I’m really looking into buying either a gaming laptop or just building my own PC. Braethorn is THE man for both of those things!!!!
ZTT and PC Builder are very good too
I feel personally attacked for the candles and pencil holder on my desk.
i just bought mine and received it today. wish i would have seen this. found this trying to find a video of how to set it up
Thanks for everything you do. I look forward to these videos. As terrible as Apex is anyone spending 6 or 7K for a PC and not having it built at a local shop is crazy. Find someone knowledgeable like Braethorn near you, buy your parts using PC parts picker and then take them to the specialist. It's like having work done on your car. Don't go to the dealer, go to an independent specialist.
That's not a bad message per se, but it's not the point of this video. There are a number of boutique builders I'd trust with that expensive of a build...but it had better have top tier components and full custom loop liquid cooling.
What job do these people have that they have 7K to spend on a PC? Apparently I'm in the wrong field of work. 😂
i wish i could have seen this before my Apex build/buy. i cant play any new title and when asking them if it was something i need to change or upgrade they told me no its the game not the pc. please listen to Braethorn as he is totally right in this never by from Apex and wish i would of never bought their pc off of watching a youtuber praise them.
Wow its insane how out of touch this company is regarding prices. The AI stuff and blatant lies is shameful.
Yup. They made a lot of changes very quickly after this video went live. The funny thing is, I said many of the same things to them 8 months ago and they did nothing. I have no idea what's going on with the leadership over there.
It should be criminal how much some of these companies charge to build computers. It’s insane!
Thankfully, this isn't common. It's mostly just Apex and Overkill.
FUCK i just bought a pc from Apex and theres no CLEAR explanation on how to cancel my order
all they say is "order can only be cancelled within 24 hours" but won't actually tell me how
did it come ?
@@bryanrood3983 i cancelled the order and got a pc from a different, actual good website
This video needs way more exposure. Such a scam.
no matter what product, as soon as i see ai generated "art" my alarm bells ring and i definitely don't buy whatever they try to sell me.
the video was hilarious though!😂
Should it be ‘System Integrators Weakly’ in this case?😅
Hahaha comedy gold 🤣
The worst part is I almost bought my first pc from this company when i didnt know anything about pcs. Im so happy I changed my mind.
Glad I watched this video because I was thinking about buying a prebuilt from them. Is cyberpowerpc any good? I see some budget ones in Walmart a lot.
One of my friends bought a refurb PC from them and the GPU was filled with dust, if they are going to sell PCs with used parts the least they can do its actually recertify the parts.
ain't no way they charging 4k for a i5 and 4070s, my friend built me a system with a 4080 and i9 13th gen for a little under 3k
Ordered a top of the line pc from Apex Dec 27, 2023. Customer service is non existent, won't return calls and when writing emails you get a generic response of awaiting parts. When I did get someone to talk to me, I was told that it should be in the build queue shortly. That was 2 weeks ago. Then I get an email stating that I really really should upgrade for another $1300 to expand my liquid cooling system since I had ordered a 4090 video card (Liquid cooling system already on order) When I declined, they said it is still in the build queue. Sure wish I would have known this was a fraudulent company before purchase.
I'm sorry to hear that. I'd suggest you cancel your order, but they likely won't allow you to. If that's the case and you paid by credit card, you should be able to do a chargeback. If they try to ship the PC anyway, do NOT accept the delivery, or else they'll use that to contest the chargeback.
@braethorn what if you paid through debit card and affirm?
@@lifesadiy9417I just did the same thing. I want to cancel and try another company
If a company uses some of the worst AI generated “art” you’ve seen to try and show off their brand instead of showing their actual product, chances are their product isn’t going to be brilliant.
14600KF and 4070 Super for over 4K is insane in the membrane!
Apparently they went and changed a LOT on their website after they saw this video ¯\_(ツ)_/¯
My son just bought a pc from apex and I decided to look into reviews for him because I never heard of a gaming pc being built without wireless capabilities especially in 2024 so now he has to run a long erhernet to this stupid thing. Just don't get why a pc builder didn't put in wireless at least. I told him to start watching CZcams to figure how to build his own. He ordered this thing in Dec 23 and just received march 24. Pretty sad shipping / build times for such a price point. But understand it takes time to build and ship. But 4 months seems long. Can probably buy from China and get through customs and to your home faster.
I just came from their website, and they where selling a $3000 pc with a single 16gb ddr4 stick
Ad under the video is from Apex...I don't think they get the message
Hahahaha marketing money well spent
nice roast of the football guy im freaking DEAD 🤣
It’s stuff like this that really inspires me to build a pc myself one day, also makes me glad I live around the corner from a Microcenter lol
By all means, give it a shot. Micro Center's staff should be able to help you with whatever questions you have.
One company does not represent the whole industry. At 25:08 I mention that I don't like to make negative videos for this reason. PCDIY gatekeepers like to point at a video like this and make comments like, "SEE, I WAS RIGHT ABOUT ALL PRE-BUILTS," but Apex is the worst of the bunch, and it's not even close. If you want to go DIY, I encourage that! In fact, it's one of the disclaimers I put in every SIW episode. However, when I say one company is the worst, don't let them be the deciding factor if you're not quite comfortable with the idea of DIY yet. Most PC building enthusiasts started with a pre-built like I did, and it can work for you too :)
@@braethorn yeah, I get ya. I really have been wanting to build one myself since 2020 but it didn’t work out back then with the worldwide shortage and price spikes that happened. I don’t think all prebuilt pcs are bad but I do think building it yourself allows you to really get what you want and personalize your build for yourself.
I think a prebuilt can be a great place for a person to start in the pc world or even to get a platform to upgrade. It’s videos like this one that can help those with less experience not to make a mistake in choosing the wrong prebuilt company. If I was thinking of getting one this would have saved me lol
I Agree i did luck up and find one of "$4000" PCs for 1000 on eBay via an auction 13900kf with a 470 but no way i'd buy from them outright that being said the PC was new and everything still had the plastic on it
the facts about AI, stands. Great channel @Braethorn. Ty for reviewing in detail and taking time
Please respond: I just ordered a apex gaming pc yesterday. I emailed them tonight, does anyone know if they will respond and cancel the order?
In normal market conditions, 4K should easily get you a 4090 and an I9/R9, but even accounting for the current conditions, 4K for an I5 and 4070 is absolutely obscene. And It's not like this company is buying GPU's from scalpers on Ebay. They're just opportunistically uncharging, and hoping people who are desperate and/or don't know anything about computers will pay.
I always love your videos Brae, LETS GO NERDS!!!!!!!!!!!!!
🤜🤛
You're always our first stop when we're making decisions on upgrading our PCs and stream. Thanks for doing these videos because it's so easy for people to get scammed these days. You can spot the red flags a mile away but many people cannot.
Also as a marketer in my day job...that shipping debacle is a legal nightmare! This whole website is a nightmare. My mind is blown that they haven't been sued yet to be honest. It's straight up false advertising. My legal team would tackle me and beat me with a bat if as a marketer I put "48 hour shipping" and at checkout had it up for $150 fee. My advice to Apex if they are listening is to change that to "ships in as little as 48 hours"...but if people pay for 48 hours you actually have to follow through...
Oh, they did change that from my last video, I just felt it was important to remind everyone what kind of company we're talking about here. They can make all of the reactionary changes they want, but at the end of the day, we know what they're about and there are a LOT of people they've screwed over.
I spent 1200 on a PC during the GPU shortage (dumb decision I know but I was desperate) and it came with a I511400F and a GTX 3060. I dont feel bad about that anymore. Especially now since I upgraded that build a long time ago.
Does doing there custom build option follow the same troubles and criticisms?
DDR5 32GB is "slow"??
A 4k$ system with a 512 GB NVMe SSD lmaooo. No, thank you
Right??
I subscribed to your channel before the end of the video told me to, because no one tells me how to live my life!
You tell 'em! Or don't, up to you.
The marketing director needs to revamp everything! Take real pictures of the real products. And change all your product specs to be up to date. And price accordingly and not just advertise fake 25% off when it's not true.
What are your thoughts on Skytech's Omega build. The Intel and the AMD one
$2,799.95
Intel® Core™ i7-14700KF 20-Core 5.8 GHz (18% Faster Than 12600KF)
Apex 240MM AIO Liquid Cooler
MSI Pro Z790-P DDR4
16GB DDR5-6400 Nighthawk (RGB) (1 Stick)
NVidia GeForce RTX™ 4070 Super (87% Faster Than RTX 3060 Ti)
512GB NVMe SSD (Up to 3,500 MB/S) (Limited Time Free Upgrade)
750W 80+ Bronze Power Supply (EVGA, Corsair, Apex)
Windows 11 Home
Nope they still at it -apex carbon best for light gaming at 1440p on med settings/HAHAHA for 2800.00 i can build one for high settings and that one stick of DDR5-6400 nighthawk with a DDR4 board??
If they are willing to put a R5 5600 in *literally the cheapest A520 that exist* and use no Motherboards that have WiFi, that NVME SSD is Gen 3.
Yeah, I actually went over the ASRock A520M HDV in great detail during the stream, but we cut it out and I regret that. If you look at the tabs when I'm talking about the "Streamer" PC, you can see I had a tab for it open. The I/O on that board is a travesty, which makes it the worst mobo for anyone wanting to stream lol
I'm being 100% serious. If I saw that AI picture on the frontpage, I would stop considering purchasing from them immediately. Why would I trust them to build me a PC when they can't build a website?
Gotta sub after intro
Im looking for my first gaming pc cases i want to get one to game with friends and maybe do a bit of youtube on the side i mainly want to be a black smith and record it and post it i just want something good and decently priced
I've lived in Las Vegas nearly 23 years and it's not a bad place to live. That aside, I bought a $300 PC off of Offerup in March of 2023. It came with an i7 8700k, GTX 1060 6GB, and 16GB of DDR4 RAM along with an AIO cooler and the case which has 7 RGB fans. These specs are good enough for the games that I play.
To be clear, my opinion on LV is largely based on the experience I'm forced into with these events. I've spoken to plenty of locals during my trips and 95% of them have said they avoid the strip, which I can't do since that's where everything is during an event like CES.
Me personally, I tend to procrastinate whenever I build a PC.
Definitely considering a barebones PC because of that 😅
Hey guys whats a good place to order a good pc
just plugged mine in and am i doing something wrong? i cant get it on
tbh ive noticed this almost 3 years ago from when @SquadGamersHD partnered with them and its just really sad to see such a big scam partnered with a 1.5 mill sub yt channel
The only pre-builts worth it are dell precisions! I got a T3600 and it's from 2013 and still works great and is built good. Even got a CPU upgrade from a fan of my music and it does even more awesome!
Sorry, but I fundamentally cannot agree with you on that. Hear me out.
The main thing is that you make it an absolute. Instead of saying, "the only pre-builts worth it *for me* are ____," you make it seem as though everyone has the same needs and priorities you do. It's fine if you have a preference, but you can't claim that everyone will find the same *subjective* value you do in one brand or another without being incorrect 99% of the time.
Beyond that, I'm certain that I will never _ever_ recommend a Dell system over something from a reputable system integrator. OEM (like Dell, HP, and Lenovo) vs SI (like Falcon Northwest, Ironside Computers, and Origin PC) isn't even close in my estimation. Proprietary hardware (power supplies, motherboards, CPU coolers, etc.) that can't be easily replaced or upgraded with off-the-shelf components, predatory practices such as hidden charges and unwanted warranties that have been demonstrated MULTIPLE times by secret shoppers, and the sheer refusal to get EMI certification on new enclosures that forces them to use 20-30 year old chassis that cannot hope to provide adequate cooling to modern hardware without stepping down the performance, something they've been caught doing by Gamers Nexus. Not only that, they're not even the cheapest option for enterprise systems!
As an admittedly extreme example, the Dell Precision 7875, when built with the 96 core Threadripper 7995WX, comes in at a whopping $37,522.34. Conversely, Falcon Northwest, arguably the most reputable system integrator there out there, charges $22,868.00 for a similarly spec'd system, with non-proprietary parts, an in-house designed enclosure that destroys Dell in terms of cooling, low noise levels, and build quality (it's built like a frickin tank), an included 3/3 year parts/labor warranty, and free overnight shipping both ways for the first year if an RMA is needed, the list goes on. It's a superior system in every measurable and *objective* way. More importantly for some, if you call them for tech support...someone in the US picks up the phone. A system like this from FNW was featured recently on an LTT video. I suggest you check it out.
A lot can change in 11 years. Brand loyalty can be fine in moderation, but be sure to compare prices and reviews. It would seem Dell relies on that loyalty to keep their return customers from actually comparing them to the competition, because they know they fell behind years ago.
@@braethorn is falcon northwest like cyberpower pc tho.. ??cuz my cyberpower systems didn't last very long and needed stuff replaced a lot... if I were to use consumer parts I'd build it myself...
At the time my system made more sense cuz I got mine used and at the time was the best value for me I would never buy those brand new... I'm saving up for the rest of the components for a ryzen 7 system I'll build myself later this year...
There's nothing "Apex" about an f series processor. The idea that "Apex" means that you have everything, and you gotta weasel a $3000 build with no igpu. x-D
Thanks for stopping me from buying from them great content
Yeah guys, 7 thousand dollars on this companys custom pc, custom waterloop, one hour into playing the waterloop blows up, the inside components were burning to the touch, pc is finished. Be better than me
Imagine a friend shows his new pc and it was 4000.00+ and they dont have a 4090 and a 14900k
Not me plugging in my Apex pc as I watch this video 👁️👃🏻👁️
My favorite gaming CZcamsr recommend them.. soo
I've had my apex gaming pc for 3 years with no issues. I'm reading the responses it all news to me
So whats the best gaming prebuilt pc i can get?
These guys remind me of a shop that used to sell games that would send out bootlegs and fakes. Turned out they were just laundering money for organized crime!
You know its a serious tongue lashing when the LTT hoodie comes out.
You never know what sick burns I'm keeping in all those pockets
I have a $250 gift card for this company but i don't know what to do bc the company is so bad. I dont wanna scam anyone by selling the card, but i want a pc. What do i do?
Brae, I understand your frustration with Apex, but as bad as their PC specs may be, I think iBuypower is still the King of Crap. I bought a iBuypower BB993 to replace my wife's dying PC (this is the first PC that I bought instead of building in over 27 years). I'm replacing the BB993's dying AIO unit tomorrow (the factory AIO is legendary for being a worthless POS). Hopefully, it will not only resolve the rattling & spastic temperature, but also maybe the random BSODs. If not, then I have to re-test & possibly replace the crummy ADATA SIMMs and/or the ADATA SSD. If that doesn't resolve the problems, I'll build a new one for my wife, which I should have done to begin with!
I can likewise understand your frustration, sorry that happened to your wife's PC! Judging by that SKU, I'm guessing that you purchased your system from Best Buy, right? My advice has always been to purchase directly from the SI instead of a third party retailer unless you have no other choice (like planning to purchase using a BB credit card). Here's why.
Huge corporations like Amazon and Best Buy put system integrators (not just IBP) in a position where they HAVE TO cut corners in order to provide systems by the hundreds or thousands with the specs and profit margin required by those retailers. This has slowly been improving over time, and eventually you might be able to expect the same quality at a retailer, but that time hasn't come quite yet. I've discussed this disparity in depth in previous videos. If you feel like it shouldn't be that way, I promise you, I agree 100%, but that's the way it is.
Aside from that, as far as I know, IBP is aware of issues with certain AIOs and unless I'm mistaken, they've been switching to sourcing their AIOs primarily from DeepCool. DC is well known for making reliable units with excellent price to performance and a low failure rate. I've used them many times myself. Aside from that, because I've recommended buying direct from the SI since very early on, almost all of the feedback from the members of my community who have purchased from IBP has been very positive. There will always be outliers, but if you buy from a third party retailer, keep in mind that ANY system will have corners cut to increase profit margin for those retailers, something SIs are not exactly happy to do judging by my conversations with them.
Anyway, I don't think your situation quite compares to the experiences shared by Apex customers (watch the comments/rant portion of the video if you want to see what I mean), but I know that won't exactly make you feel any better about your situation. Let me know if the cooler upgrade helps!
Can anybody tell me about skytech I really wanna go with them but I did some research on reviews and it's looking pertty horrible so my question is are they actually worth it ???? Hope to get a response plz
Based on direct feedback in our community, they're good. I wouldn't have a coupon code with them otherwise.
@braethorn thanks I just ordered a custom build saved my self $125 with swarm
@desertopz6939 heck yeah!
How is a company like this still thriving ? Seems to me like their just one big pile of dog 💩 lol maybe even Bull instead of dog either way I’ll never trust or buy from em and I feel bad for the people who do I’ve dealt with companies like this for other things and it was always a run around also seen people buy pcs for their kid on Xmas from Amazon and would t even work or turn on all it would do was a been sound and nothing on the screen. It’s pathetic these company’s and how they continue to fuck over people who work hard and don’t have money to just waste on shitty products like this and expect something nice or new. Good for brae for pointing this out thank you man seriously appreciated in my book
I really don't get how companies can fail so spectacularly. It is so damn easy to build systems. A normal system can take less than 2 hours to assemble. Also, ships within 48-Hours is the immediate red flag. This is so funny to me.
This is so lazy. I could build a site like this and dump shit on the market in about a week.
BTW that "streamer" pc from apex is as much as a Ryzen THREADRIPPER Precision workstation from Dell!!! THREADRIPPER!!!
this is crazy, but also not surprised smh..
i cheecked amazon a few days ago and you can get a decent pc off their with a 4070 for like 1500.00 lol
So they're using the Kohl's method of pricing.... So what. Tons of businesses do it. Nothing new. The rest of Apex is terrible though
I don't know about you, but I feel like brushing off a terrible practice just because other business do it is something that will only benefit shady corporations.
Besides, doubling or tripling the price of something then offering a discount is less egregious when it's a button up shirt and not a $2,000 computer. We're talking about something that could put someone in debt for *years* when financed, and judging by numerous comments, they take months to arrive and the end product isn't even good.
Yeah, I think I'll keep speaking up.
@@braethorn For sure! IMO the pricing is what it is. It's on the list of BS for sure, but It's not the 800lb gorilla in the room. Honestly, in my system admin profession, I see a lot of shady websites when spec'ing and shopping for PCs and components. A huge red flag is sentence structure. There is TERRIBLE translation which immediately turns me away. I seriously question a lot of business's out there. Another flag is no listed addresses and no phone numbers. I see that a lot too. I can go on and on. Keep up the good fight!!
I’m so glad I’m watching this now as my Apex pre-built computer is supposed to be delivered tomorrow 😂
Boomer!
@@magnusFTS Sooner!
Hey Bryan, we just wanted to make sure your PC arrived in proper working order. If you need anything feel free to let us know here!
@@apexgamingpcs1483 it sure did! I reached out to support about one little issue. Thank you!
if JAYZ2CENTS were bald.
I ordered from them and I suprisingly had a great experience because they upgraded my ram for free and they also upgraded window's 11 home to window's 11 pro on my pc
I think APEX needs more staff.. No?? 😂😂
just got one today. wtf
Maaaan i lucked out. My pc from them is running great.
I'm glad to hear it. Let's hope Apex commits to changing though...I don't want them to end up shutting down or anything. That would leave their employees without a job and customers like you without a warranty. Fingers crossed!
@@braethorn they have such a good opportunity to be prominent in the industry but they wanna rip off people.
Well F**k me wish i had did a bit of research about Apex before i bought from them.
You're so close to the mic yet this video is so quiet.
Yeah I realized after the fact that I didn't do my normal post-processing on the audio, my bad.
looks like they changed there prices and there wording in their page as soon as this video came out on there site
Hahaha I hope they're having a nice relaxing Wednesday morning over at Apex HQ
*their
Nice vid
Whos the president of this company?
wow
Nice
what a big rip off !!!!
I dont think people should buy prebuilts ever at all, way overpriced. I get that people just want to buy a pc and it works, but building a pc is super easy, if you can figure out legos or that toddler toy with the star and the square with the holes, you can build a PC. Also if you have $3000+ to spend on a PC, the last thing you should do is buy a prebuilt. You can build a totally maxed out pc hardware wise for that.
I think people should get into PC gaming however they want to, whether DIY or paying extra for a pre-built from a reputable company, without facing unnecessary and unhelpful judgement from complete strangers who get their kicks by gatekeeping on the ONE yt channel that's dedicated to actually helping pre-built buyers.
Roughly 70% of PC hardware purchased per year is through pre-builts. That's not going to change anytime soon. Try learning which companies you can recommend instead of making derisive comments comparing them to toddlers or whatever.
😂😂😂
This is AI baby. People are now so lazy that they can’t even be bothered to put a proper splash page together. Instead, let’s AI do it! And doesn’t even proof check it for errors.
Bro, chill! 😂 It's just art on their website. It's not supposed to be taken so literally. I'm sure everyone who goes there to buy one of their PCs already knows. Football being so hypocritical of art on their webpage is a little bit ridiculous. I'm a graphic designer, and I work for companies all the time, making exaggerated art like that for them. It's supposed to be imaginative, as if the computer is taking you to another world. It's not supposed to be taken figuratively. That's what creativity is all about. You act like they're the only company who has art like that for their marketing. I'm not saying I support or condone any of their business practices, but you can't act like they're the only company who does this. Literally, the Super Bowl has over-exaggerated commercials like this all the time. I appreciate what you're doing, man, but you're acting like this is the end of the world. Again, I'm not saying I support what they're doing, but that's literally what marketing is: exaggerated advertising to try to get consumers to buy what they're selling. I do agree with you that they aren't being honest in a lot of other ways, but you're literally criticizing just art.
I get where you're coming from, and since you're a graphic designer you'll understand when I say it's EASY to put an AI generated background behind an image of the actual product, which is what Apex should have done instead. If a company dedicated to building computers just uses AI generated images and pictures from the case manufacturer's website, I don't believe that SI can produce good looking PCs. Whether it's a budget PC or a top of the line system, it's a big investment to the individual consumer. They should be able to see what they're buying, or at least something that doesn't resemble what a five year old thinks a gaming PC should look like.
I know other companies do this kind of thing. That's not my concern. No other system integrators do this, and for good reason.
Hey Braethorn, is there a way for me to reach you via DM or email? I want to share my nightmare with Apex with you in detail with screenshots and pictures of the custom rig i ordered from them.
Thats just god awfully 500gig ssd for that price ? My 4 year old nzxt pc that cost me 1500 at the time has a 1tb ssd 😂 apex is criminal robbing people like this.
Hate to tell ya, but REDUX is far Worse ! - those idiots scammed me hard; gave me an ITX motherboard, 32gb of ddr4 Cas Latency 22 memory ! (didn't even know they made such slow memory), The slowest M.2 drive (cheapest on the market), the case is Garbage - actually has screen door material for its dust shield, the AIO cooler started leaking within 1 month and was trash. The motherboard was so cheap that you could not even change settings or attempt to Overclock as there is zero options in the bios. To top it off they gave me the lowest end GPU that i selected, and even that gpu had overheating issues in the case and would thermal throttle constantly. Worst PC Company on the Market !
🌈 "promosm"