Black Screen/White Cursor in Windows [SOLVED!] | How-to fix step by step
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- čas přidán 22. 08. 2024
- In this video, I show you how to repair it when Windows only shows you a black screen and white cursor. Today's machine is a Dell Inspiron 7110, but the majority of these fixes will work on any make and model machine.
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![[SOLVED] How to Fix Windows 11/10 Black Screen After Login Problem | Fix Black Screen Error 2024](/img/n.gif)
I was worried that my laptop will not work again, but when i saw this video. It fixed. Thank you for making this video. You helped many people. God bless!
That's great, thank you for your support!
I used system report point i got fixed thanks to allah i finally rid from this calamity
Thank you, I though my computer died since it said it was the blank screen of DEATH
Thank God I "Asked My Computer Guy" right here and tried what He said. Boom! It overworks!! God bless you again and again Sir.
So awesome to hear that!
Thanks for the video. It worked and saved time. You're my saviour. 😁
That's awesome to hear! Thx for letting me know :)
I keep trying this and it ONLY results in a screen that allows the safe mode options or start windows normally and they all result in the same condition: black screen with white cursor. Any advice on how to get past this?
I would download a Windows installer, boot to it and see if it lets you get to a command prompt, where you could run chkdsk, SFC or even system restore. Here's how to do that: czcams.com/video/5naOPxd6vsI/video.html
Keep me posted as to your results :)
You just saved my life!!!! Thank you so much. I thought I had messed up my new computer 😭😭😭😭😭😭😭
These types of comments make me wake up the next day and make more videos! Thank you, my friend! Glad it's all good now 👍
I don't have the repair option on the F8 screen , what should I do?
Thanks bro.. the system restore worked for me...
It happened after a power outage in my area... it might have corrupted some system files...
But who knows, im not an expert
As long as it worked, that's what matters most!
bro can u plz tell me which file u restored might your and my was same prob
@@RakeshKumar-hb5tq well you have to get to the restore menu first. That's the critical part. I usually only go back to the point where I know everything was working properly. System restore points can get damaged or corrupted too, so if you go back to your latest restore point and it doesn't work, try again and go one point further back. And even if Windows says the restore failed, reboot anyway nice seen 1000 times where it tells me it failed and I reboot and everything works. It will even tell me it failed after it successfully boots lol
@@AskYourComputerGuy but there come a error with the code (0×800700b7)
I forgot the administrator password
Tyyy! This worked perfectly in the first 41 seconds
You are the best man on the internet when it comes to repairs thank you so much I have been trying to fix my Dad's laptop because it just stopped working❤ That Trick worked, turn on the power then hit F8. 😊
Awesome! Thank you for the support 👍
Does the reset option will erase all the stuff i stored in like drives and stuff? Like will this erase all the memory? Like the stuff stored?
A reset gives you the option to keep or delete your personal files
What if my computer doesn't appear anything but they show me that it's powered but when I press power button the screen isn't turned on
I would still start with safe mode. If you can't get your screen to come on at all, you could have bigger issues, such as LCD or video output failure. Or it could just be that your system is stuck in hibernation. Hard to say, but trying safe mode is always a good start to see what actually works and what doesn't
Do you have nothing on the screen even from your first cold turn-on and POST?
Ohhhh my fucking God!!!! God bless you man!! The safe mode networking worked!! I'm really bless to see your video thank you so much! Not being dramatic but I've been watching for 3 days in a row just to hit lucky with the video I'm gonna watch. It worked thanks!!!
I'm so glad the video was able to help you. Thanks for your support, it means a lot!
I know im asking the wrong place but does any of you know of a tool to log back into an Instagram account..?
I stupidly lost my password. I appreciate any tips you can give me!
Sorry, I don't!
Am still in the process sha but with this comments am getting excited already ❤❤❤😂🎉
Thank's for the clear and nice explanation. Best wishes 😊
You're welcome 😊
I was wondering while trying the system restore do you scan for affected programs? Or just select restore point and hit the next button? Thanks!!
I always just select date and restore
@@AskYourComputerGuy okay doing that how long will it take
@@AskYourComputerGuy wow it worked subscribing will use this channel if i have any other issues later
Usually 15 minutes or less
Love hearing that! Thx for your support :)
I spent so long trying to fix this and the spamming f8 fixed it thank you
Awesome!
ty soo much this is the only actual tutorial that worked
So glad to hear that!
Im on desktop windows 10 and i watched and read about 7 diff tutorrials and none work
Sorry to hear that! Did mine not work for you either?
Very simple to follow instructions. safe mode networking worked for my computer thank you.
Glad it helped!
Thank you so much this was for my brothers computer thank you once again!
Glad you were able to get it up and running, and thanks for watching! :)
Oh thanks alot I'm nervous for a moment but it fix ❤️
Thanks alot mannnn...!!! Tried many options from many videos... But only this worked out 🤗
Awesome! 💪
I just had a Windows Update “could not complete, undoing changes”
Brand new computer (11th gen i7) is now stupid slow, takes 5 minutes to execute a command prompt, open up the settings menu, etc. Now when I try to do the update in settings, after about 5 minutes it gives me black screen. Any ideas? Happy to explain more if necessary.
Hard to say. Could be software or hardware at this point. If brand new, I would go ahead and run a factory recovery to eliminate hardware. If it ends up hardware (most likely drive), submit warranty claim or refund/exchange. I always try to eliminate one or the other right off the bat...too many variables otherwise
@@AskYourComputerGuy thanks for the quick reply. It’s like a week old so there’s already some work on it unfortunately. I’m having the IT guy at work look at it but if he can’t do anything I’ll have to return. tough situation but that’s the way it goes!
Let me know if I can help in any way :)
Hi you dropped this 👑
Thank God i found you bro
I'm glad you did, too!
Thank you it really helped a lot thank you also it's my dad's laptop 😊
So glad to hear it! Thx for your support :)
It worked! I was tired of trying other videos. He is the Best 🔥❤
Awesomeness!!!!!! Thx for letting me know!:D
Is it an issue of windows? Or problem of my computer, because after i update i experience it.
It is not uncommon after a Windows update for this to happen. Many times with the Windows updates you just have to restart multiple times or get into safe mode for Windows to sort of address its own issues. Sometimes it's malware, sometimes Windows. Sometimes it's just updates. You just have to start with the most likely thing and work your way to a solution
@@AskYourComputerGuy thank you for the advice
Thank you! Helped me fix my problem! Happy, Happy!!!
Soooo happy to hear this!!! Thanks for your support, glad it helped :)
Pls hiw can i get chrome or mozilla firefox in my laptop windows 7 maybe when it is flashed
Not understanding the question. You should just be able to download it again.
@@AskYourComputerGuy how will I download it when my internet explorer is not working
Thank youuu so much❤❤❤It helps a alot when i tap key 8,laptop fixed🙏🙏🙁🙏
Awesome!
The only thing you did not do is scan the drive for viruses !!!!
This is true, but its because that's usually a last resort. I knew this was a Windows function issue, and a virus was not likely to have caused it because the client was not the type of person to have picked up a virus (because of how they used it). Probably wouldn't have been a bad idea, though, for any other user. Good point :)
Thank you so much bro! Your a real life saver 😊
Thanks! Glad to help! :)
Thanks for the video!
You're welcome!
This black screen happens while trying to upgrade from windows 7 to 10. When you restart the laptop, it undo's the install and puts the computer back to Windows 7. Is there a way to fix that prior to upgrading? The computer boots fine as 7.
Other than making sure updates are done. If you can't get updates because it's W7, maybe roll back to previous build first if possible, then upgrade. Good question worth following up with
Thank you po
Oh my god I've been wasting my time watching useless videos to fix my laptop thank god your video helped.💐
Sooooo glad to hear this! Thx for letting me know! :)
Only one apllication ruined my laptop to be decide to reinstall win 7 🤬🤬🤬🤬😡😡😡😡
Ummm what does it mean if i dont have the "repair your computer" option
If that option isn't available under troubleshooting menu, that's odd, but just go to the next step. If you can get to the command prompt from there, you have lots of other repair options
@@AskYourComputerGuy hey man i just used the last known good config and it worked
Sometimes it doesn't matter which method you use, as long as it works LOL! Glad to hear it, and thanks for your support and watching my videos! Woohoo!!!
@@AskYourComputerGuy 🙏🙏🙏
THANK YOU COMPUTER HUY I HAD THIS PROBLEM FOR 2 MONTHS THANK YOU IT WORKED!!!
Awesome!
Thank you so much it has work yesssss🎉🎉🎉🎉🎉🎉🎉🎉🎉
Awesome!
Thanks. It helps a lot!
So glad it helped you! Tnaks for your support!
I had to update my graphics tablet and phone program at the same time. And i forced a restart, leading me to the black screen. I hope leaving my computer on the black screen for a few hours will fix the problem
Try CTRL-ALT-DEL...see if anything pops up. Could just be Explorer not loading
@AskYourComputerGuy I was able to force a system repair and it's working again. Thanks for the info
cmd.exe with command dir didn't work for yu because i don't have a system restore o my computer
Those are two different issues. If command prompt won't work, you might have to reinstall Windows
My Issue is system update do not turn off your computer. but i accidentally remove the power source. and i try to reopen my computer 🖥️ appears with consor. ctrl alt del not working safe mode not working but repair your computer .is working
I have had to use the "repair your computer" option many times in one sitting, even though Windows didn't act like it was doing anything, often times repeating that over and over again works. There is also the option of removing the c:\windows\software distribution folder (where Windows stores the downloaded updates)...that gets a bit more complicated, but almost always does the trick
Mine also was the same issue about system update then I switched it off since I saw it was talking alot of time
Thank you, sir.
You bet 👍
Hello sir I’m forgot my password how can I do please help me sir 😭😭
Forgot your Windows 10 password? Bypass password quickly and easily!
czcams.com/video/57YGHnlZik4/video.html
I thank you with all myself you are the best👏👏🙏🙏
i put in the command codes as i had checked everything else prior but it says that ot failed to transfer logged messages to the event log with status 50, what to do after that ?
That usually indicates a failing drive. Which would also explain your black screen and cursor. I'd pull the drive and have someone backup your files immediately. You can read more about that message here:
appuals.com/fix-failed-to-transfer-logged-messages-to-the-log-event-with-status-50/
@@AskYourComputerGuy this changes everything, i cannot thank you enough !!
Well I'm sorry for the results, but I appreciate you saying that so much. That's why I have this channel. Let me know if there's anything else I can do
Thank you it really helped me
Glad it helped!
I want to reset it but i cant find the reset option😢
Wow! U r d best! Got mine fixed! Thank u so much! Only your videos helped me fixed my laptop!!
You are welcome!
same problem safe mode doesnt load and also i dont get the Repair computer option :( please help. after many restarts when i did restore still goes into black screen when i shutdown and switch on next time.
Your situation may be advanced. These fixes can't always resolve corrupted windows. If you've tried them all, it may be time for a factory restore :(
@@AskYourComputerGuy Do i have to format and install windows again. What about my data such as game profiles :(
Yes. Even if you did a factory restore, all personal data would be lost. You would need to remove the drive and backup your user info, or boot to a Hirens CD so you can access your files and copy them off to a flash drive.
@@AskYourComputerGuy if windows currupted. How about formating only windows partition and reinstalling
Yes, if you aren't concerned about your personal files. The Windows installer will let you delete partitions during the setup, so that's an extra step you don't need to do, unless you just want to.
Bro F8 is not working for me I'd didn't get me anywhere....
Please help...
If you have Windows 10, F8 won't work. You'll have to boot to Windows diagnostic menu using a bootable disc or USB.
Thank you very much, this is the only video that works for me
Excellent, thanks! Glad to hear it!!!
Thhhhhhhhank you soooooomuch
I clicked high contrast on setting and my system had a black screen with white cusor, the f8 is not working, and also all other command it brings out nothing
shift + ctrl +windows + B,
Fn +F6
and alt+ctrl+del
I am using dell laptop, windows 10, Intel, C5
When i turn on the laptop it shows the dell logo then shows windows logo and then show my pc name then it turns to black and white cusur
Have you tried to get into safe mode?
Doesnt...work...😞
Can you be more specific as to which part doesn't work? Not all Windows and/or malware issues are the same. Maybe I can help
Great video, I did get the same problem on an asus laptop with windows 10 home edition, after trying everything with no luck an error show up ( LogonUI.exe - application error) anyway couldn’t not get it fix, I did check the hard drive for errors and no luck, data still there but I have hard time trying to accessing it it was really slow, make me thing hard drive must be bad. Do you think this is a virus problem?
With loginui.exe, it could be. I'd definitely run a system file checker (from command prompt, type "SFC /scannow")....but when your login GUI is damaged, you're likely looking at a Windows reload. But you might get lucky, definitely try it first!
Thankuuu sooo much❤ This works everytime
Excellent!
I got the the best solution u should watch this video it worked for me and now I am very happy . plz wait I am giving link in comment and then delete it . u just make a video like that .
czcams.com/video/sZi5-4sGj0g/video.html
Only for some time
hey, i can’t even open task manager or anything, the only keys that work are f1 - f12 please help
If F8 doesn't even work (safe mode menu), your Windows is likely too damaged to fix. Best to reinstall Windows
Not work pls help
This fix won't apply to every black screen issue. At some point, you may have to do either a Windows refresh or (worst case) complete reinstall. This fix works for the majority of root causes, but not all of them. Try booting to Windows DVD or flash drive and see if you can do a refresh. That will at least save your files without having to back them up manually
Not understanding your question
@@AskYourComputerGuy how to boot
I'm sorry, I'm still not understanding your question. You "boot" your computer by turning it on. After that, I'd need you to clarify your question so I can try to help you
Sadly im back here again but i have the same issue but heres the story i was playing my game and then the screen got wicked zoomed in so i turned it off and turned it back off again and then it did this is it safe to do the system restore is this my best option.
Maybe not the best option, but the fastest. Especially if it just happened and you haven't installed anything recently
@@AskYourComputerGuy i did install something directx and it didnt work is this still a good idea
DirectX is fine and safe. But I wouldn't install it unless a game or program needed it specifically
@@AskYourComputerGuy okay i will do this soon
What about a Windows 10? I was doing a systems update and the battery ran down as the updates were installing, now the logo loads but gets stuck on a black screen with the cursor
Some of the fixes might apply to both. I'd watch this video instead for Windows 10:
How to fix ANY Windows problem with the built-in repair tool
czcams.com/video/i-QHtJGAXgI/video.html
What if it system restore does not finish restoring
What else have you tried?
🤬🤬🤬🤬🤬
I only installed a theme now even i can not open control panel from taksk manager alt and ctrl and delete
Thank you very much....I thought my laptop is dead🙌
You're so welcome! I'm glad the video helped you out! 👍
You can just install Windows again
@@rohitkoshal4717 that’s not always practical. What if they had software they no longer had the installation disc for? Reinstalling Windows, whether through a refresh or a clean install wipes that non-preloaded program. That’s why I show in this video how to *bypass* the login and keep the existing software installed :)
I wasn't expecting that it will work!!!! Thxxxx aloooot
It worked with the safe mode with network. So what was the problem? And how can I prevent it from happening again?
No idea what the problem was, but glad it's fixed. Best solution is to make sure you backup and also keep Windows installer disc handy just in case 👍
@@AskYourComputerGuy thx for replying. Idk how to backup? Any videos on your channels showing how to do so.
@ilhamkl7164 gotcha covered, my friend! Start here:
The definitive guide to backing up your PC
czcams.com/video/kDYKLzm-EMo/video.html
@@AskYourComputerGuy you are the best !! Thank you
Just doing my job 😂💪👍
Thank you man. You just saved my life
My pleasure!
Thank you very much.... !!
Its worked... 💝
So glad to hear that! Thanks for commenting!
My f8 is really not WORKING
You have to start tapping at startup and not stop. Once you see windows loading, it's too late. It's a pain but it does work with all systems prior to Windows 8
@@AskYourComputerGuywhat to do if it's not working for windows 8
@yassx5567 you might consider a Windows reset or a fresh install
would the system restore work for messing up settings or possibly a virus
A system restore is always a good option if settings are changed or damaged. It won't remove a virus, but can put Windows back to a state before the virus infected you. At least it gives you the chance to remove it that way
Thank ur a life saver
My pleasure!
hey! right after startup repair window comes up it asks if i want to restore my computer but at this moment keyboard and mouse are not responding...is there anything i could do? thanks
Try another or external mouse (if on laptop). If on desktop, try rebooting into safe mode, mouse and keyboard drivers should work there
It's 2023 and i need this video thanks bro
Glad it helped!
I changed the value of shell file and display restored to normal but it's happening again and again (the black screen with cursor) what might be the problem
If you have ran all the fixes in the video, sounds like it might be time for a Windows refresh or reload :(
In mine I can't see repair ur computer now what should I do..??
You might have to use a Windows installer disc then to get to the troubleshooting menus you need. Here's how: czcams.com/video/5naOPxd6vsI/video.html
Alguien q me ayude, cuando estoy jugando y pasa un rato se me pone todo en negro y no responde nada, la pantalla esta en negro pero esta prendida, ninguna combinación de teclas funciona, es muy molesto, pasa muy seguido
Lo siento, no hablo Español
Have you tried to access safe mode to see if the problem persists?
@@AskYourComputerGuy didn't try it, I was also thinking about formatting my hard drives that I haven't formatted in more than 1 year, and I'm going to start from scratch with the SSD and the empty hard drives, do you think this could solve the different blue screens?
Here's a crazy problem and fix: I was trying to stop my Windows 10 pointer from going off the right side of the screen, so I went to the "Multiple Displays" option on the Display screen. I clicked on "Show only on 1" The screen went black. No solutions helped. Since I also have my computer output connected to my TV, I went and turned on my TV. The problem disappeared. Weird, huh? It's that damned dual display setting that I still can't figure out. Watch out for it. Can you give us advice on that area?
Assuming this is a recent problem, and not a "since day one" problem, first suggestion would be to remove video driver. Let Windows reinstall and reevaluate after that. Always start with the most basic, simple solution. Keep me posted
It didn't work on me i try to press f8 and still the same im stack on black screen with this cursor pls help
Unfortunately, some systems are beyond repair. You may have to consider reinstalling Windows. If you are on Windows 7 or older, F8 will always show a menu. Won't always let you boot from it, but the menu itself is not susceptible to damage. I've never seen it not display
Mines is not going into safe mode
Did you get to the troubleshooting menus?
Sir, does it work just for Dell or does it work with other brand laptop
These fixes are universal. They should work for any brand laptop or desktop :)
Ok thank you very muck I'll try😊
You're very welcome! Thx for your support :)
The first option wasnt on my pc i dont now why but it is Windows 10 ? And when i click all the options i Can click it is still showing Black screen
This video was made for a Windows 7 PC. It will work going backwards in versions but you will need to boot to Windows troubleshooting to get into troubleshooting screens. I have made several videos showing how to do this, specifically the video that shows you how to bypass a Windows 10 password. That should help you
Thank you it worked for me... Thanks a ton
You're so welcome! Glad to hear it :)
Thank you very much it worked😅
Awesome!
I can't press anything on my keyboard
I would try multiple hard shutdowns, see if you can force it into either the repair menu or advanced troubleshooting mode. Or, boot to a Windows installer disc and try troubleshooting that way
Thank u so much sir
Thanks for watching! Glad it helped you!!!
safe mode with networking fixed mine thanks
Excellent!!!
Thank you so much. You really saved me
You're welcome!
I Have A Lenovo Labtop And Have Tried every information CZcams can provide I honestly can’t Reset or remove anything black screen even come on after 10-15 minutes but I can do nothing tried The Tron n Kill Bug from other vid but nothing please help
Please see reply to your previous comment. That should help!
Hey I tried everything and it still won't work. What should I do
These are all the steps you can take prior to a full factory restore. If you've tried them all, that's probably your next step. If you have data you need to save, best to have someone extract that for you before you do, because you will lose them all during the restore
@@AskYourComputerGuy I'm having a black screen and now it says unknown hard error
Unknown Hard Error generally occurs due to corrupt system files, registry entries, malware attacks, and certain Windows updates (for some users). This error may lead the system to malfunction or even crashing; your system and data are at great risk. You definitely need a factory restore at minimum. Windows is corrupted or damaged.
@@AskYourComputerGuy last question I'm sorry how do I a factory reset?
Depending on your model, you will have certain keys at bootup (usually have to hit escape or F1 to get to them). These allow you to get to BIOS or specify a different boot drive. Once at this menu, you might see an option for factory restore. If not, you'll need to follow my video on how to download a Windows ISO disc to have a Windows install disc to reload from. You'll need someone else to let you use their computer to do this obviously. Friend or family member
It works(Switch +F8)
Thank you so much
Awesome!
I tried to fix it with command promt it still wont work if yall know how to fix Black screen with cursor windows 7 let me know
This was based on a Windows 7 PC. I would boot to your Windows 7 installation disc and try some of the steps from the "repair" option during install. If those don't work, your next option is likely a Windows reinstall :(
thank you sir..absolutely great! really helped me a lot
Fantastic! Thanks for watching :)
@@AskYourComputerGuy it won't work for me
Sorry to hear that. Sometimes Windows is too damaged to be repaired and just needs to be reinstalled. Good luck!
Thank you so much for helping me
You're welcome! 💪
OMG TYSM I THOUGHT I BROKE MY LAPTOP OR SMTH😖😖
Glad to help!
Have windows 10. Can get into winre, cant get into normal mode or safe mode. And recently it stopped booting winre. If I don't have a thumb drive, is there a solution without it? The auto repair thing doesn't work.
Your only other option might be DVD, but if you can't change the boot order, probably won't make much difference in your situation. You might have to call in a pro to back up your files, then wipe the drive and start from scratch :(