How to Speak So People Really Listen: Advanced Communication Tactics for Success
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- čas přidán 28. 05. 2024
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In this enlightening video, Chris Do and his guest Mo Ismail dive deep into discussions that bridge personal insights with professional realities.
From being present in family life to the nuances of business communication, they explore how personal and professional worlds intertwine.
Expect a journey through philosophical reflections, practical advice on communication, and insights into maintaining presence across all aspects of life.
Hashtags:
#entrepreneurshipquote #philosophy #worklife #communicationskills #professionalgrowth
In this episode:
00:00 - Intro
02:30 - Personal Communication Insights
20:00 - How professional and personal communication overlap
30:15 - Deep dive into the philosophy of "missing" and being present
40:50 - Strategies for effective communication in professional settings
50:35 - How communication leads to personal growth and professional development
1:01:11 - Outro
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Host: Chris Do (Bald Asian Guy Talks About Business)
Cinematographers/Editors: @RodrigoTasca & @Tascastudios MOCS Media
My take-away from this amazing conversation: "Nothing worth having is easy!" Somehow this feel very relatable, almost like deja vu.😅
that's it. do the work that no one else is willing to do.
"easy come easy go" has been one of the most relevant platitudes now that I have more experience
I totally love Don’s level of understanding! I totally connect with the way he views life and relationships!
On learning: In order to be filled, empty yourself first.
- the humility to open one's self to discovering new or different things. It's very helpful to set aside one's biases so one can understand new things placed in a different perspective.
I will not be afraid to challenge, ask questions, and be a professional with my clients. Making sure to set expectations that I can always fall back on.
For sales, the concept that it's not as much about making the sale as it is about asking the customer the right questions. For personal life, be critical of the trends of your thoughts and actions, and either change or continue according to your desired outcome. Amazing and stimulating video that opened another level of awareness in my mind, thank you both!
Ignorance kills. The more we learn the more we figure out that we know nothing. Love you guys!
I didn’t expect this talk to be so profoundly deep but I appreciated it so much. Got more value than I came for. Thank you!!
Mo and I had a moment.
Such an insightful discussion on finding balance between work and family life while traveling! Learning to communicate asynchronously can be a game-changer, allowing for meaningful connections without constant interruption. 🌟
I love Chris
The thing I heard today from this video that I'll apply in the next 24 hours is to be able to ask questions and I don't want to let insecurity hold me back and take a gamble of 50% of succeeding or failing. This is so important in private and professional life. Communication is the key to improving myself.
Greatest takeaway this episode for me is changing my mindset. Thank you both for sharing your knowledge and experiences
if i could like this a hundred times i would. so often i watch these videos and think to myself it’s some great insight, i might even take some notes, do a bit of contemplation but it usually falls to the wayside. this video just called me out on all my bullshit and made me realize the reasons i have been stuck in the same loops. thank you so much for this video. this changes everything for me 🙏🏾
Glad to hear and Thank you for the note.
I swear you're a mind reader. I just got off the phone with a potential client and thought to myself "I need to learn how to speak better".
❤
Appreciate this for so many levels Chris and Mo. The intrapersonal and interpersonal. Personal and professional. True depth.
Overall synopsis:
Clarity and an attempt towards true main goals, Intentional Action, trust in the process, what works for you(?), Loss Aversion, and Meaningful Work with Meaningful Moments.
1.) What is it YOU want? Make clear to them that you want to know as much as you can about their point of view to not do the complete wrong thing by getting a clear view of their perspective, because you "want to help them," for example.
Be clear and get clarity from them while telling them why you want their clarity.
2.) Dr. K's line of "Tell me more about this/that?"
Don't take the first request as gospel. Reiterate the statement and then inquire further to get the main idea why they mention this request.
"I would like a logo"
"Okay I'd love to make you a new logo; you want a logo, can you tell me more about why you would like this?"
other phrases:
"Walk me through how..."
"So for clarity's sake what my brain is hearing is... is that what you meant or am I hearing wrong?"
"So here's how I understand it, correct me if I'm wrong..."
"I know that you [positive percieved comment first] but [negative perceived action]."
3.) What is the intention? The why for your action? Is it worth asking those extra questions, risking discomfort and getting viewed as incapable if I am learning and getting more clear on what the person really wants?
Research, asking the right questions leading to a clearer answer, get to what is mutually desired as much as possible, don't assume for the sake of being safe now. Learn the right course of action and risk now for the long term to be right because of your initial thinking and studying. The cost of getting closer to that "right answer" is that potential pain now.
Stop trying to justify what may be right by overcompensating.
"UNDERSTAND what they need and set those EXPECTATIONS clearly to fall back on."
[[personal note- Alex, you don't have to learn ALL of these fundamentals at the same time. You've learned after all these video series to draw characters and graphic design and language learning to TRUST in the process and to start small, one step at a time, simple shapes. From there you decide if it requires more details depending on the project and what was studied.]]
4.) No one taught us how to have a professional relationship/ have a professional conversation with a client/partner.
5.) Said it before but, "TRUST IN THE PROCESS," If you know something works if you do it... then what if you just did the thing? What are your excuses not to? Is it valid, and if so can THAT be solved? If it were solved would you do the thing? What if they can't be then can this be done?
If all is clear- why not just do the thing and trust the process?
Action over fear. Although a nuance on this is, "DOING nothing is also an action. You are DOING." As long as there is an intention behind it, then it is an action. Meditating, waiting, doing nothing is something. Sometimes it is the action to take, sometimes it is something else.
What is your process to the process to taking that action? Cause and Effect.
5.5.)) 46:20 The thinking that got you to do the action in the first place... why did you take this course? Why did you take this action? What guided this decision? Are you happy with the decisions you made, even if it is painful? What is the worst case scenario if you take this action, would you still take that "risk"? What's the best shape in your life? If you're in the best shape of your life because you are taking an action, why stop doing that action?
Stay in that pocket of what WORKS.
Look up "Loss Aversion Bias."
6.) When you see where its going, you don't like where its going, change it.
Who resonates with where you want to be? Do what they tell you to do.
Stay humble, let go of ego and embrace what new ideas may be out there. Still keep principle and values, but hear out an answer. Allow it to be heard for that knowledge and potential for growth.
7.) What is my way of doing this? How can I say what I learned in MY VOICE? If nothing changes then nothing changes.
Copy who is where you want to be FIRST. Then once you've tried for a significant amount of time their way, find out what actually worked for you. Then modify it for what works for you.
7.5)) You need some meaningful event that reinforces a meaningful work.
All this "how to make your life better, mindset improvement, self-help, mind over matter, hustle hustle hustle" talk is not going to get you where you want to be (I was about to say, "will not get you to being a millionaire." but not everyone wants to be that. Or what all these self help gurus call "top 1% of the 1% alpha male etc. etc. This is an exhaustive non-human western way of thinking towards ultimate one mind improvement)
Conclusion and reflection:
Hustling and burning out suck. Comfort in where you are at in your life, what works for you TRUTHFULLY and growing towards that end goal is endearing to me personally. This was very enlightening. Thank you the both of you.
I love those deep meaningful conversation that Chris love to have with someone, he knows would challenge his thinking and would ask the right questions. I can't tell enough how much I loved this conversation. The loss aversion fallacy from Chris gave me a great Idea on a presentation I'm working on right now. So thank you Chris and also thank you Mo for being there on our behalf to pull out from Chris these great ideas and insights. Love you much.
It's interesting how you say, "By recalling the memory, you've changed the memory." I sometimes refer to that as time travel. As we recall the past, we often change things about it, thus altering what really happened. Yes, it's mostly isolated, but ultimately changes the present of that individual.
"Its not in the action that is the problem, It's your process of chosing which action to take; that's the problem"
This is what resonated with me the most. I'm torn in many directions and don't always put my energy into the directions that will pay the most dividends
Exact thoughts! Just punching in my face 👊
100
Our job is to systematically capture a feeling, an idea and make it simple, iconic, easy to understand. Achieving this while trying to protect ourselves from criticism is problematic. Thanks again guys cheers 🥂
The insights on how personal and professional communication overlap are spot on.
Fabulous conversation. To go into the un. known, not known by me, but known by others.. not to interrupt to give each other space, to be an exceptional listener/reader of moment..
Professionals go in and listen to the client being curious, and asking questions to clarify thinking!
Guess I’ll try to do something new and try new things after listing to this
I like the exploration at the end between lifestyle, money, and happiness or peace. I am all for living in peace over having money, but it's true that you can't buy anything if you don't chase the money. Keep talking about the mindset behind chasing money without becoming a slave to money, that's something I love and I think many people are missing such a mindset, therefore they don't chase money because they reasonably don't want to be slaves. Cheers.
thanks for this one, lotsa good insight :)
dope episode, so many insights here
Takeaway from the convo... "Closed Minds Don't Get Fed!"
The normal saying is "Closed Mouths Don't Get Fed" but the way I'm seeing it over the past years as I get older. The mind has to be opened at some point or in some fashion to push us or keep us doing something that makes income. If not, we deteriorate just as Chris said and begin to move in reverse. BUT, to truly open our mind, we can morph the thing we do into something robust and lucrative. Awesome Convo as usual. I hate I can't make it to Raleigh to see him later this month.
To add to Mo's show title joke, how about... "Mo Do-ugh". As Mo deep dives with Chris, it teaches rewires of the listeners that can bring More Money if executed properly.
chris and mo are dope together
"Got my Mo'Do working ...."
This is a podcast that I would like to go back and listen to again. It's hard to pick one thing out, but the conversation about how difficult empathy can be and that we try to be helpful but then really are the opposite, is interesting.
Better speaking, better communication and better mental relationship it is so good to hear from you guys 🎉🎉🎉
The video title is gold...so is the content ! Thank you..again..
The one thing that I would apply in the next 24 hours is to ask more details before taking any action. Have enough information to take that action
Gosh🎉 I cannot describe how grateful I am. I was about to go to bed and stumble upon the video I couldn’t sleep cuz in my mind I’m like I need to watch that video. Like I said once Mo & Chris is the best Duo ever, very deep and handy convo from all aspects. God bless both of y’all🙏🏽
You are so welcome. Thank you
Beautiful to see 2 very well spoken man.
Thank you kindly
This was very informative! The transition of the topics were very insightful and reflective in all angles of our lives.
SOMEBODY FEED THIS MAN!!!
Perfect timing! Just shot a video and I felt like I took so long to get to the point...kinda like scratching your right ear with your left hand. I look forward to these tips though! 🙏
This is sooooo good❤
This was such a great conversation. Chris is so good at sharing and teaching at the same time. And I loved Mo’s questions and how he can pull 20 more amazing insights out of one amazing answer from Chris. A perfect interview and conversation. Thank you!
Also, this is personal taste- I would be happy to see the speakers photos large as opposed to seeing the dynamic sound wave
I loved this conversation. Especially how you broke down the relationship topic in personal and professional life. You really pinpointed my pain points and now I have to really look at my actions and take it into serious consideration. Especially when you highlight you can keep getting the same outcome, because you are acting from the same mindset or thinking habits that might lead to wrong decisions and actions.
Love the formatting!
Since we’re of the same generation, I’ve often compared myself to Garth. Intuitive, talented, but uncomfortable being in the spotlight and using words to promote my greatness 🙏
Who is Garth?
From Wayne’s World
Great work!
Biggest takeaway - Nothing being said is new but it often matters on who said it and who is listening.
If I know you, if I like you, and if I can trust you… Then I might listen to what you said EVEN THOUGH I probably have heard it before and ignored it…
Action Step - create a series of three follow-up emails that are short and provide value.
Short so that it is digestible and will take minimal effort to read (respecting people’s time)
Add value to stand out and give versus trying to make a sale off of a non-existent relationship.
Date: May 7, 2024
Time: 6:45pm Pacific
good summary
Yeah❗️Always great information
Great info
I have to put this on repeat until It's burned into my brain.
What can I do in the next 24 hours? Do a really bang up job on my Futur Accelerator Exit Plan workbook today. I'm tunneling out of the prison that is my jobby job to freedom!
work on that Jacob!
Dam that intro was good 🔥
Taking Responsibility
Alignment.
Thank you
You're welcome
I learned that I am a dance partner with my life and I am a lead dancer in that.
You can enter uncomfortable conversations with your client while still leading as the wise professional.
Deep
you know how Mo and I roll.
The title called my name and I answered!
Appreciate it
LOLLLLLL LOVE IT FAM!!!
Appreciate it
To do: ask questions that are more curious to get more information.
Be teachable.
Ask more questions before assuming the action is the correct one.
Take-away - find people who are where you want to be (even if they are not perfect). When I ask them how, do how that say to do it!
❤
I wish I could See the interview.
it was out of focus unfortunately .
Is mo Ismael on his phone while Chris is talking?????
I hope not.
Designer mock-ups need better ideal partners.
Two insights. (1) Ask better questions. (2) Apparently there’s alot of self centered selfish people in this world that can’t just say “thanks” without pitching a fit 😂.
This talk is too deep for the title...
Thank you @thefutur
what do you suggest?
“The diarrhea of a ceo”
haha!
Mmmmmm
oh goodness her wife is very much like to my partner now, huhuhu
😂😂😂
the video format is visually so boring, i want to watch because im sure there is value here but the visual quality just turns me off.
Sorry to hear that, what do you think we should do?
Gosh, mo can’t stop adulating chris
Openly love your people while they’re still alive. It’s my privilege.