HotPoint Dishwasher Repair - Not Draining, Dishes Not Cleaning - Drain Hose
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- čas přidán 29. 08. 2024
- This video shows you how to Diagnose and Repair a HDA3400G02CC HotPoint Dishwasher WD24X10014 Drain Hose
Symptoms may include: Not Draining, Dishes Not Cleaning or Not working correctly
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This HotPoint repair could apply to multiple brands: such as General Electric (GE), Haier, Hotpoint, Cafe, Profile, JC Penney and Monogram
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Couldn't afford for someone to come fix mine, so this video is a blessing. Thanks!!
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@@Appliancevideo omgosh I'm so glad I came across this video. I have a Hotpoint and it makes noise after the first 10mins of running...I'm going to try cleaning out the filter to see if it helps.Thanks for your videos .
Thanks! I've been looking for a video on this model forever lol. I wasn't sure if there was another piece to take out when cleaning so this was very helpful.
This is the video I really needed! Now my dishwasher is fixed using what I saw here.
Considering better lighting. We appreciate your help, yet brightening up the video will help us see better. Please keep doing your videos, but use more light.
Noted!
THANK YOU! It worked!!! We have the same HotPoint Dishwasher, which had the same problem....it would not drain.
We purchased a 1/4 inch 20ft snake from local hardware and then used the snake to clear the pipe, probably of LOTS of fats and lard. Again, thank you very much.
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Thank you! I dismantled those pieces on my hotpoint , and found the gunk that was creating quite a smell as well as many shards of glass, just as you mentioned. I feel like anyone could benefit from cleaning these items individually to ensure there’s no build up of mold.
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Thank you soooooo much! I forgot to remove the knockout plate on the new garage disposal.
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Thank you so much for sharing this video.i have same hotpoint dishwasher it wouldnt drain .there was a spoon stuck in it.without dishwasher working iv would go crazy
Jas
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This was a very well put together yet short and simple video. Thanks!
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Cxc
Thank You!!!! Worked for me, as well. I used a metal snake and found the clog in the pipes under the sink where the drain tube meets it. Also, I had to use a regular screw driver and socket set for all the screws which is not fun :(
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Best troubleshooting video I've come across! Thank you!
Thanks for the help and especially teaching me that about the tab on the backside of the arm.
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Thank you for posting this video! This helped to fix my draining issue on my HotPoint. The primary culprit was the drain hose, but I also took out the various pieces and cleaned them. There was a lot of gunk that looked like wet paper. We typically pre-clean (just wipe off and rinse) our dishes, so I'm thinking the gunk was a build-up from our dishwasher soap (have used tablets and liquid soap - very bizarre that it is causing the gunk). We usually run a maintenance cleaning cycle of vinegar through it around once per quarter or 6 months, but I'm thinking that this cycle should be increased to help with the gunk removal. I did notice a slight dripping from the drain plunger, so that will be my next thing to tackle. Thank you again.
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Yes it did save money though I live in rented house I would have to get it done.
I have already subscribed your videos.thanks once again.I also pat myself fpr this
Jas Jivani
Thank you and have a great day.
Thank you for your video, it was very helpful, but I got quite mad at myself for not knowing that there's a stupid little notch in a new garbage disposal 🤬
I spent a good two hours trying to fix the thing before you nonchalantly brought it up.
Very helpful! I got one of these that's not draining.
Thank you. This helped me get my dishwasher unclogged.
+Jacob Mccann
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+ApplianceVideo.com yeah for sure. You guys deserve a good Facebook post.
+ApplianceVideo.com posted your website on Facebook. Hope it helps!
When that valve is in the down position that is the drain cycle. I was able to take the drain hose off the garbage disposal and blow compressed air back through it to clear whatever the blockage was. Draining now.
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If you're going to dump fat or oil down the drain, mix it with lots of dish soap and water.
But generally, just don't do it.
And thank you for this, I have the same model so this is awesome!
Now to solve why it's not cleaning or even dissolving all of the dish powder.
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come home from work,
wife shows water at bottom of dishwasher,
disassembles dishwasher,
looks up this video,
goes back,
dish washer was fine,
2 year old played with the dishwasher mid-wash.
I'm calling it a night lol thanks for the vid it was educational.
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Nice troubleshooting video. I have a slightly different GE model, but I went through the steps. Mine actually did have a worn piston nut assembly in the back. Ordered a replacement & was back in business draining properly about 10 minutes after the part arrived. Thanks!
Chris Sizemore Thanksfor the positive comment. Hopefully we saved you some money. Please help us
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I had to sign in just to say first, this dishwasher is *DISGUSTING* ! Seriously, how did the owner get so dirty? Is it the water? My dishwasher is 18 years old and looks brand new inside (never hand cleaned it) also don't load it with food all over the plates either.The reason I'm here in the first place is I could tell it wasn't draining. After watching the video, I discovered by using a mirror and curved tweezers to remove a bunch of crap (like tie wraps, small bits of plastic and hair) stuck around the chopper blade. I actually learned *alot* about my dishwasher I didn't know before, so *_thank you_*
Thank you. Good video!
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AWESOME! Problem solved- thanks for this vid, Brah!
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Months ago, a tenant complained their same model of Hotpoint dishwasher was leaving soap residue on the dishware. I took the filters screen out. There were some small pieces of glass in the filter. The little blade inside was clear, but I cannot recall if I removed any glass. Everything was clean. It had a red drain ball or whatever and it was clear. At the time, it had been draining.... or at least the machine was free of standing water. Today, it is not draining at all. I ran the washer and I heard water discharging in the sink drain. However, I could not get the washer to drain again as I continued to test. It seems intermittent. I removed the drain hose from under the sink, connected a wet vac to the hose, and cycled the washer by rotating the dial on the washer, it didn't seem to be pulling water but then it did. I pulled quite a bit of water. The machine never fully emptied, though. When I cycled through with the dial, I never heard a click or sound from below the machine. It is loaded with water. My only idea is to replace the solenoid or tell the property manager to tell the landlord to buy a new machine. A stick of dynamite crossed my mind. Maybe I should pull the lower panel and take a look, regardless. Thank you. Edit: As I continue watching, mine is a different model but has the same control panel, it is a HDA3600H50WW.
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During the video the tech mentioned this model has a short drain cycle. Our issue is we have to run a drain cycle 2 or 3 times before running the wash cycle. The drain pipe appears clear as quite a bit of water seems to drain each time, just nor enough drain the washer. The dishes aren't getting as clean now either. Since the unit is at least 5 years old and we use it a lot, almost daily, I'm inclined to think the drain pump is starting to go. I may try running vinegar through it until we get a new, better model as this one was installed under a Home Owners' Warranty.
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Great video. This looks exactly like my slow draining dishwasher. Followed the instructions and we are back up and running. Does anyone have a preference of liquid or powder? Thanks again.
Rod, a small amount of liquid is best. Powder will not properly break up and sometimes plug up the soap dispenser.
Hello! We are having this same issue. We cannot seem to remove the basket even though there appears to be a clog in the basket. There are not screws but seem to be plastic type things. Thanks so much!
Great video
Do dishwashers normally look that dirty? I thought mine was bad but looking at that one mine looks great
Can this model take dishwasher pods or just detergent?
Thank you so much for this video! Very informative!
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I have a different drain problem. The tub starts filling. After it is nearly full the drain lever bobs up and down by a millimeter or two and then slams down and drains. The motor and timer still runs as though it was washing, but the water is already gone. Then at the end of that cycle, the solenoid trips and of course there is no water since it drained early. The next cycle starts and it fills and the sequence repeats. So the next thing I did was to use a clamp meter to check the current going to the solenoid. When it drains prematurely, it isn't being powered! Next I used a screwdriver and held the drain lever up except when the solenoid is powered. It wasn't difficult other than having to lay down beside the washer for an hour to check through an entire cycle. The next thing I did was remove and check the spring that keeps it open and it was fine; no corrosion, and retracted completely. I then used a plastic wire tie to hold about a 1/3rd of the middle of the spring together, thus increasing the tension/pull of the spring. It then completed through an entire wash/rinse cycle on it's own (but without any dishes). Though the lever still bounced a bit. Now it gets through an entire wash cycle maybe 50% of the time. It seems that the water circulation is somehow pulling on the valve until it flips up enough to be pulled open by the drain water pressure. I'm thinking I should just go to the hardware store and buy a tighter/stronger spring since the drain valve is not replaceable by itself (you have to buy a new entire motor/drain assembly, which sucks). Any other ideas?
I think I've got the same exact issue. Were you able to find a fix for it?
I'll check out my spring. At least once it's dried out. I ran it with the door open a bit to see what sounds where what a bit.
I took the spring off and went to the hardware store to get a stronger one that is the right length. I actually bought two and ended up using the one that was only slightly stronger. The other was too strong. This 'mostly' worked. Next, in order to eliminate any possibility of some build-up of scum on the valve flapper causing drag in the water, I used "Finish Dual Action Dishwasher Cleaner: Fight Grease & Limescale, Fresh, 8.45oz". TWICE. and the rest of the problem cleared up.
Ultimately, I'm guessing the flapper on my unit actually has some damage and in the long run it will need to be replaced, if I can find one that is not part of an overpriced entire assembly that would consequently replace perfectly good parts for no good reason. (I know. Fat chance these days where the standard practice is to sell and entire motor assembly for hundreds of $ when all you really need is a $2 bearing and a few tools. The manufacturers seem to just want you to buy a whole new washer and so they do their darndest to make it as painful as possible to fix almost everything. It's worse in the electronics industry, but I digress.)
I also just ordered "Food Grade Citric Acid 5 Pound Bag" and plan to add a tablespoon to each wash in an empty up turned glass drinking cup I will keep in the corner of the top rack. My idea is that during the pre-rinse, the cup will slowly fill with hot water and dissolve the citric acid. Then that will overfill with water and slowly release some of the dissolved citric acid during the wash and later rinse cycles. I'll probably try the citric acid in the clothes washer (without clothes) to clean the tub.
Another appliance channel suggested it as a good cheap source to keep clothes washers clean of soap scum; but unlike dishwashers where you can add it to a cycle while washing dishes, don't have clothes in the clothes washer when you use citric acid. Hopefully my clothes washer hasn't had so much build up that the scum is preventing a leak and cleaning it reveals a long-standing undetected problem.
My dishwasher is similar to this one. There was a smell so I decided to try to clean the components. Boy was it dirty! Where is the filter tho? Is it under the lower spinner thing? I can’t figure out how to remove it
Awesome! Thank you!
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What do we do if the area where it drains at the bottom (where the screen was you too out) leaves standing water?
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Is it normal for water to sit in the sump assembly?
Wondering the same
Aziz! LIGHT!!!
I wish my maintenance at my apartment could do this but sigh I’ll have to do it myself bc there incompetent
“Droid” I was hoping you would show how to clean out the filter or the dishwasher from stickiness
I know this video is old. But I have almost the exact model. My problem is when the washer does the final drain cycle the motor turns off. Could this be a timer issue or the motor itself?
That was a very good and informative video the only thing I would like to have you do is lighten up the area at the drain hose or under the sink area but overall that was a jam up good job for information,Thank you
Lights!
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Mine will only fill and drain it will not go threw the wash cycle?
This looks like my machine and I check each one. What is there to check behind the unit?
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Is it normal to have the little amount of water sitting in the drain area?
I have a Hotpoint dishwasher model #3600. I've been following the instructions point by point but when I got to removing the screen there is a collar which keeps it from coming off. How do I remove it?
Stan
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I have the same issue. Did you find an answer?
Depends. I have HDA2100V35WW so for mine there is a bolt facing the door that holds it in place. You need to take the spray arm off before you can take that out.
To take off the spray arm there is a clip facing the back of the dishwasher that you need to take pliers to grab and pull towards the back of the dishwasher not too hard just enough to get it out while you pull up on the arm it should come loose. Same goes for the collar that clip needs to be pulled back for it to clear. Be careful tho they are plastic pieces.
Hope that gives a little clarity. I tried to explain it the best I could.
I took off the white basket in my Hotpoint thinking it was the drain from watching other videos I ran a full cycle after getting it back on now my bottom is full of water
Thx, nice job. Motor tries to turn, but doesn't. Any ideas? Thx in advance.
I would check the motor windings, you may have a defective motor that is drawing high amprege. Help our site ranking by becoming a Subscriber and we will keep up-to-date with our growing library of DIY appliance videos. Purchase the parts you need by calling 1-800-830-5465, or order online at: ApplianceVideo.com. Our family-owned and operated company provides you with FREE, high-quality repair videos. Thank you for your continued support and good luck on your project.
Thx for your response. That very same day I was able to get the dishwasher going. Apparently, the impeller was stuck. I put a load on it and carefully gave it some help with a screwdriver. It started spinning and everything was back to normal. Have a good year. Great videos.
We just bought a house with one of these units and it is not draining. We will go into more depth tomorrow but we did take off the cover from the bottom of the tub and vacuumed the debris that was in there by the blades. I didn't feel those but will check again. Last week it drained just fine, this week there was an inch and a half at least of water after it was done drying. We removed the hose from the disposal and found water in it, but didn't have anything to snake through it. Tried pouring water into the tub of the dish washer to see if we could force water out and that did not happen. Is there a way to get the spin head off and clean it? I can see debris in the tiny holes but can't remove it or clear it out. Thank you for the video and thank you in advance!
Laura
All of our technicians are now answering questions daily on the ApplianceVideo.com website. You can search completely FREE in our Repair Help section. Or you can get unlimited technical advice and video links emailed to you by our 14 factory certified technicians at www.appliancevideo.com/premium-membership/. If you are in need of any parts please support our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks for your support. Matt Ace Appliance factory service technician.
Hi. Got a a question for you. I have a GE gsd500g-01aw and I checked all the back up spots and now I am going to snake it. But that drain basket that you put back @7:48, does it have to go back a specific way? I notice you put it with the cutout that’s in the face towards the back. Is that correct for my dishwasher as well?
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by any chance do you know the year age of this exact dishwasher??
Um I accidentally put too much CLR and clogged my washer with hard water debris. I was able to unclog it but it stinks so bad like CLR. Any suggestions besides running it a hundred times?
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Gsm2200vooww was recall for the spray arm.
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@@Appliancevideo my neff dishwasher is not heating water at all. Any advice?
احتاج طريقة تشغيل غسالة صحون الكترلوكس موديل قديم برنامج a. b. c. d
How do we really know it worked when he didn't open the dishwasher after the last test cycle?🤔
Can anyone please help me find the filter for the hotpoint hda2000g02ww ??
Mine drains DURING the wash cycle (so the pipe's not clogged), but NO drain cycle at the end....(?)
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Ours drains too, just not completely at the end. I have to drain it 2 or 3 times every time I use it so we won't get sick. I've heard good things about KitchenAid and Bosch but we'll probably go with a Whirlpool or Maytag to replace it.
ApplianceVideo.com
Was that dishwasher that dirty?
Mine doesn't have the thing in the back,, how do I check if it needs to be replaced or not,, do you know where it is?.
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GE is soon discontinuing all mechanical dial dishwashers which is unfortunate
Thaks
Aliza Gutierrez
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Bruh the filter was the only thing I didn’t touch. How do I get this thing out LMAO
Is there any way to drain excess water? The problem is I had put too much dishwashing fluid and it had caused it to have a soap bath on my kitchen floor. Now there is an excess amount of water almost covering the heating coil and still soapy. Is there any way to drain all the water at once?
I have tried emptying it with cups. Then when I turn it on there is still soap fluid from the dishwashing soap so it gets soapy again
John
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Where is the “reset button” on this dishwasher?
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is this model of dishwasher still manufactured?
we have a whirlpool dishwasher that has electronic controles
the controle computer does what ever it wants
goes on delay, and i can't get it to go off of it.
next dishwasher, i want to try and avoied electronic controles and go with a mechanical timer dishwasher.
any advice?
thank you in advance
Kody
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You don't want this one, believe me. Especially if you use it almost daily like we do. I've seen these installed in long term stay hotels that don't get used anywhere near as much as ours and they have problems with a lot of standing water too.
Is there a way to manually release the water?
Great question, you can call our parts department at 1-800-830-5465 and they can give
you help 6-days A week Mon-Sat . You can also search at www.SaveMoreOnParts.com 7- days a week. If you have a more technical question that our parts department cannot answer, our technicians are answering all questions at our website at www.ApplianceVideo.com under our Repair Help section. We have over 4,000
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Thanks
Npc
Christ, I'm charged over 2k for my apartment and I have this POS dishwasher.
Inflation my ass, that's just greed, fuck your landlord
That is the nastiest dishwasher I've ever seen.
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