Thwarting scammers - Successes and Failures
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- čas přidán 11. 12. 2019
- When I can manage to connect to scammer's PCs, I will often see them running their scams. I will often warn their prospective victims and this video outlines a case where I successfully warn someone that they are being scammed, but in the second case, I wasn't able to help and I'd like some opinions on what I could perhaps have done better.
I'd appreciate any comment you might have; perhaps I'll be able to stop the scam better next time around.
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My one-off PayPal link is broken - I'll have a replacement soon.
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Outro music:
freemusicarchive.org/music/Box... (Epic Song)
The 3D logo smash was created by 'Please Subscribe Dad'... check out his great channel:
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The way they shout and yell and scare people is absolutely disgusting.
A sewer rat would puke.
True. Imagine some unknown scum bag yelling at you, telling you what to do, insulting and abusing you..Id just tell them to eat my arse.
Yeah to elderly people .. smh
I'm scared and it's not even my money
Well, they are complete scumbags so what do we expect? Scumbags will always be scumbags.
Imagine just being some old lady and the forces of good and evil are fighting on your computer.
bruh, i could only imagine lmao
Ahahhhaaha
*lightsabers clash*
*duell of the fates intesifies*
lol that was hillarious XD
If I ever caught or found out someone talked to my mum that way I would track them down and they would be having hospital food for the rest of their life.
😂
Trouble is the police accept bribes and these evil scammers hide behind legitimate companies, and these evil scammers are based in India. And some behind dangerous organisations. The only way we can stop these evil people is to inform our relatives, friends and elderly neighbours, and give them our phone numbers and say put the phone immediately down and call us when they have these evil scammers calling them and not to call any numbers before speaking to us first.
😂😂😂😂
Little rats would absolutely shit themselves in a physical confrontation.
It's funny when the scammers talk to Kit and Pierogi like this but when you know it's a real victim on the line, it's too heartbreaking and gut wrenching to hear. 😢
Great job exposing these creeps and building awareness.
I couldn't agree more. It's very crushing & gut-wrenching.
Jim, with old people keep it simple. Perform these steps:
1) "I'm a fraud investigator."
2) "Turn off your computer."
3) "Here's how to block the scammer's number."
4) "Do not answer unfamiliar numbers for a week."
old people cant block numbers even if you show it to them by hand..step 2 and 4 is the only 1s that really help.
With ANYONE, keep it simple. Everyone under stress starts tunnelling and you need to break through it with concise and direct information/directions/orders (as the case may be).
tbf i'm 21 and studying IT and i don't know how to block phone calls, tho i've never had the need either
@@mast3r_waf1z It's simple, you just smash your phone. Then they can't call you anymore.
Mordred would be disappointed in you. ;p
To deal with strangers once you are already on the panic. It is not an easy task. You have to make people make the right decision. Call a friend or family member they trust. If no one send them to the right place. Whatever it is. Police or Bank. But Jim, you won't be able to save them all. You have all my respect for your work with the second victim. You did all that you could. You are doing good work. Thank you for doing it!
The way that guy spoke to that first lady is shocking. He's an absolute creep and should be in jail. It really made my blood boil. For the second call, you did great. The Police should've just called the guy. They're at fault. You're a hero Jim 🙏🏻
Amazing job. I like to think that this could have been someone i love that you have helped. Too many scammers and not enough heroes!
Yeah, he hits his wife no doubt
@@paritoshd I thought about this too. Jim reminded me that they're using a script... An aggressive one - that's for sure. So I don't know. He sure seems very very real and convincing to me though! I'd say off the phone he's not so tough.
@@KarlRock most people who hit their wife are not so tough off the phone either. But yeah, the script. The other guy in the background was not this aggressive.
I'd say when calling the victims tell them that you're a youtuber since you tell them your name anyways , also if you could get hold of the scammer's pc then try to open google maps or something to get their location , if that doesn't do much then spam em with some ransomware like wannacry or something , I've seen many youtubers do this .
After seeing this happen to an elderly person close to me, seeing her life savings ripped from her, and watching her pass a broken, poor woman…. I love your efforts mr browning. Do not stop what you do, these people have no mercy, or empathy for the vulnerable. You’re a hero
I started watching scambaiting videos through kitboga and him getting scammer reactions through his ridiculous antics is so hilarious, but hearing real victims and these bastards just yelling at them just hurts my heart… just so disgusting
Same
I resonate with this deeply, I laugh like hell at KIT he is HILARIOUS!! but then I Feel guilty for laughing when there are real pp suffering greatly! God bless all these scambaiters for the amazing, super hero work they are doing!!! How messed up is it, we live in a world where the Scambaiters COULD be persecuted for what they do, and yet the cops could care less about the BILLIONS being stolen from our own ELDERLY citizens every day!! We are to protect them, not let them fend for themselves!!! smh We have to do better!!
@@MindMagick222 Don't feel guilty. As long as we take the information we learn and talk to all our friends and family and everyone we can, about the scams, we can laugh and be entertained. There are days I have to walk away from the computer, even watching Kitboga's streams. Sometimes they'll be a scammer who's cadence or attitude just makes me so angry, that I can't watch. Thankfully, I haven't heard scammers as cruel as this one in a while, taking away the ability to SYSKEY took away a lot of their disgusting power. Unfortunately, now they have Zelle (there was a Senate hearing a few weeks ago with Bank CEOs about fixing Zelle) and CAN transfer money.
Kitboga is quite brilliant at bringing out the evil in them, showing how they go relentlessly after old people they know are cognitively challenged.
I don't understand how anyone can make it through one of his videos in its entirety, let-alone actually enjoying them.
“IF YOU TOUCH YOUR COMPUTER I WILL TAKE ALL YOUR MONEY AND NOT GIVE BACK A SINGLE PENNY”
*a couple seconds later*
“I’m not threatening you, I’m informing you”
Also claiming they need the victim to return the money right after claiming they can take it all if they want to
🤣🤣🤣🤣
420 IQ
That shit bothers me soo bad.. I doubt he would like someone talking to his mother like that.....
He is doing both. He’s informing what he’s going to do, but he’s threatening to take her money.
Getting a call from Jim must be like getting a call from Morpheus.
You nailed it with that comment lol
Person getting scammed: *shuts down computer*
Indian scammer: "what is he doing?!"
Jim: "He is beginning to believe"
ThatSpeciallyUniquePizzaGuy omg loved this comment. So perfect!
Bill Wilson if I had his number It would seem like i was a spam bot
LOL
The patience Jim has when dealing with/talking to a victim that has been through so much is very noble in itself aside from his tech mastery. .
In my opinion, it's only really a failure if you let the mistakes you make pressure you into stopping your work. You may have failed to stop a single scam in that moment, but you can't let that stop you from saving others!
Jim, if you're calling the victims, I'd suggest to strongly emphasise the fact that these people are criminals/thieves, trying to steal money. Most elderly people (with all due respect), like the second victim, may not understand all that gift card thing and how the scam operates - it's a lost cause. You should state clearly that the scammers are criminals, and should not be listened to.
Yes! I have older Hispanic grandparents and if you tell them they are criminals or use any sort of hard hitting words, they'll understand immediately!
Agreed. You need to use simple 1950's language. "Criminals" is good. "Fraud" is another. "Trying to take advantage of you" and "cheating you of your money" as well. Also I'd ask if they have kids who can come to the phone. I also like the term "con man" as it's kind of retro and very much the language of that generation.
I also think he should keep the explanation rather simple and straightforward. A less tech savvy person probably has no idea what he's talking about.
Completely agree.
I know it's racist, but i wonder if you could realistically say "Hang up on anyone with an Indian accent."
Everything else gets so technical. Some of these victims have trouble _using_ a computer let alone navigating a scammer's interference.
Scammer: "YOU WILL LOSE ALL YOUR MONEY!"
Jim: *Hold my refresh button
Most underrated comment 👏🙏
Hold YOUR* refresh button
Scammer: I WILL TAKE ALL YOUR LIFE SAVINGS IF YOU TOUCH YOR COMPUTER.
Lol that scammer is a loser
No offense
Jim Brown talks too gently. Scam artists, with heavy Indian accents, seem to be better at persuasion. How? Shout, sound confident, and make the message very clear: "GO TO TARGET NOW, BUY $500 GIFT CARD, OR LOSE ALL YOUR MONEY!"
@@editorjohn8803 Exactly. Jim needs to keep the person on the phone and get them to the bank
As a former tech support advisor I want to thank you for your hard work. With the second caller you make one very big mistake and it's a common thing that tech savvy people tend to do. While you're trying to be polite and calm you're bombarding the person with more tech talk and blurting out every ounce of the scam because you're trying to help. The problem is you're doing one thing the scammers also do, and that's throwing jargon and lots of information at the person at once. This person is not tech savvy. You have to understand your audience here. The simplest explanation is the best. Stop talking for 99% of the call and actually have a conversation with the person. Ask them to speak to you with their thoughts and do not over communicate anything beyond what you think they can comprehend in that state.
Absolutely this.
10/10, good advice for having hard conversations in general. Gotta meet folks where they're at. Thanks for sharing, phone operators and tech support folks, you really do the most difficult job I know.
A yes true it's Jim very big mistake, not the dumb victim's stubbornness. They're perfectly okay trusting a random nobody with their life savings, but God forbid someone asks you to end the call
The first guy is absolutely disgusting and I really hope someday he’ll figure what it’s like to live an actual life that isn’t filled with ruining other people’s lives. It’s disappointing that people are so heartless anymore. Thank you for helping these victims sir.
It was the same guy in both clips, genius.
"My money" human garbage. The audaccity to threaten her like that.
all scammers are garbage and not human especially this dude shouting at old people he might have hearing complications and he shouts his lungs out like a dumbass hurting both victims.
as if the ones getting scammed are not garbage lmao
Are you trying to incite a reaction?
@@potatofuryy probably. Kinda sad to post these obviously bait comments lol
not human....just garbage.
"It's easier to fool people than to convince them they've been fooled." - Mark Twain
How excellent a phrase. Perfect!
Spot on
@Reunite The British Empire please, explain how it isn't anymore.
and if you want to fool by telling them they have been fooled if they haven't?
@Jeff Sol Yea you're right, looks like I myself got fooled into believing a fake quote. But hey, at least it didn't take much to convince me I was fooled.
I think the calmness in your voice and that you kept talking was what was making it hard for him. I've learned (working customer service) sometimes the best thing to ask is "what is it that you don't understand?" It also might be helpful to have another person you could turn to to explain something. Sometimes it might be your word choice and having someone else to help could be helpful on so many levels.
You got my honest respect for helping out those people and taking on these strains. Your patience and passion in taking care of scams is truly hero like.
“I’M NOT THREATENING YOU I AM INFORMING YOU”, Dumbledore said camly
xD
Lmfao
Kirbo?
I DIDN'T SHOOT HIM! HE STOOD IN FRONT OF MY BULLET!
I'm not robbing you, I'm informing you of your lack of security
Scammer 'logic': "I want to refund money to you, but if you refuse, I'll take all your money"
Bruh
"This is 'gods love' and believing all over again isn't it..."
It's mind boggling how stupid it is.
Its not "his" money, its the "company's" money
Yet people believe that logic
Bro, wtf, if someone calls me yelling and trying to force me to do something, I will consider it completely sus. We have to teach our parents and grandparents about this stuff so that they are aware. Keep up the great job dude!
Anyone who falls for this should be put in a nursery and stripped of their power of attorney
This was just heartbreaking to listen to.
My advice? Request them put their neighbor on the phone ASAP. Ofc, ask for a family member first, or maybe a family member's number. I also don't think I would ever use the phrase "Don't take my word for it." The victim clearly needed to take your word for it, especially with the 2 options laid before them (2 callers.)
You do great work, thank you.
I’ve never wanted to punch a person more in my entire “whole lifetime”
@@masternick13 mate watch the video
And my “hole lifetime” too
me too
Lmfao
Punching is much too tame. Bring back the gallows
The anxiety that i had when he was trying to shut down the pc
Man was gunna take her computer license😂
@@snootygiraffe8660 lmaoooo ikr still I just knew if he didnt step in, she'd get scammed
wouldn't mind a movie based on some of his successes tbh
Sometimes it is so frustrating to watch. I wish there were computers with an elderly mode, and no online banking for certain people. So sad that the man has no friends whom he trusts.
I could hear this : czcams.com/video/9Yw5jkAHgME/video.html
Honestly it's sobering to see a video where you don't fully succeed, but I imagine it makes you want to push yourself that much more to help others. And that's what makes this video so important, and makes me so happy to see you doing your best to help those in need.
You are amazing Jim. I somehow sense this happened to you. I would have jumped in for the old man as he had no help. You can't save them all. Great job 👏
Origin story: Jim was once a victim of the scammers from India as a young adult and then devoted the rest of his life to learning the secrets of the virtual world to become the Batman of the internet.
Lmao thats cool af
His parents were scammed too
these videos are literally making me consider doing the same after i caught some fucker tryna scam me too
He was probably pissed realizing how smart he was yet falling victims. That’s how I felt too. I came so close to almost getting scammed years ago. Been calling up fake tech support numbers harrassing them ever since lol.
He’s probably just an IT security guy that’s stumbled onto this by accident
I would have tried to say something like “if you don’t know who to trust just remember, one of us is asking you to spend $5000 and the other one is begging you not to spend that money”.
I’m not saying it would have worked but I would have given it a go.
I second this advice.
it doesn't matter. in the victim's head, they already lost a whole lot of money to the scammer. They will do anything for the scammer at that point.
@@xXLeAkErXx worth a shot though.
This actually sounds like a good idea. Its short, concise, and to the point.
@@xXLeAkErXx yeah some people will just panic. I know I would if I somehow ended up in a similar situation.
I have Just discovered your channel and am catching up on all your old videos. Thank you for everything you do for elderly and vulnerable people like me.
I think it is very important that you clearly let the victim know that you work to stop the scammers, and have observed their actions as soon as possible, maby even advice them to call the police. You're doing great Jim! It is thrilling and exciting to watch you work. Respect👊🏻😎✌🏻
"I'M THE ONLY PERSON IN THE WORLD THAT CAN GIVE YOU YOUR MONEY BACK"
Jim: let me play you the song of my people *refresh*
"I'M THE ONLY PERSON IN THE WORLD THAT CAN GIVE YOU YOUR MONEY BACK"
*Bill Gates has joined the chat*
LOL
lmfao
@@vlshxckwxvev7058 David Rothschild has joined the chat
What a horrible routine.. how do these people sleep at night
Damn he's not even trying to be polite or pretend like he is an actual tech support specialist. This is one of the most disgusting scams I've heard in a long time.
Yes he is doing what he does- BULLYING ELDERLY PEOPLE INTO SURRENDERING EVERYTHING TO HIM. completely despicable!
You are such a good soul. You and they got a great victim. Explaining to Thomas what’s going on seems incredibly difficult; it’s heart rendering. The effort and time that you take to put into this and save these poor victims is incredible. I think you should be rewarded for this.
Thank you Jim Browning - You speak so respectfully to the victims, and you really try to help them. Thank you for that, you are a good person
hi Jim, I know this video is a bit old now but I'm just getting around to your channel. I'm trained as an EMT ER nurse and ICU nurse. i see a fair bit of trauma and shock and the second guy was in emotional shock from all the yelling from the scammers. My advice for the future would be when you get his attention, don't hang up. just be there, you don't have to talk a lot you just have to block the line and protect him from the incoming harassment. do this until they can regain their composure. then in slow small steps walk them through the process of fixing it. it may take time, but walking them through each step of what to do will be much more valuable than explaining everything quick and fast. one saying I always think when I'm flustered is that this is not my emergency, I here to help. if you can slow down and never leave the phone I think you can prevent this from happening again. You're an amazing person and I wish I had your skillset. keep doing what you do. contact me if you have any questions about talking to people in emotional shock.
I might have tried Social Services after the police. They might be better placed to just go and check on him and make sure he's OK? Once there they can perhaps guide him towards the right decisions as well
This is a wonderful response. It is thoughtful and shows a lot of empathy for people in that situation. It's very good advice. Thank you for offering it
Empathetic and well stated-brilliant!
An EMT, ER nurse, and an ICU nurse... okay.
Its hilarious that anyone on here is giving Jim advice.
This scammer’s voice annoys me. Especially when he says hello.
“HALLOW?”
I am in the exact same moment that he said that line while I am reading your comment, And I've never been cringed so hard in my life because of that scammer's accent...
It was cringe to the tenth degree...
ikr im Indian and i literally died every single time 😂😂😂😂😂
DO YOU WANT TO LOOSE ALL YOUR MONEY!??!??!!?? 😬
Aerofiles 😂
Well my friend as I am 74 yrs old going on 75 with little money.
You did great. I’m listing to your video which gives me extra time to think. Looking back, instructing the man to shut down the pc and contact the bank. As you told the man to explain to the banker, you and I would hopefully assume that the banker would have there department step in. Please excuse me using the word ,” ass of you and me”
Jim you were spot on in telling the man that you would rather have someone he knows verses yourself.
It’s scary being old especially not having anyone.
Last year I help a fellow by giving him a ride. The next he came back to thank me. He smashed my side open, assaulted me with a knife stole approx $3000.00 in my dollar bills that were worth more than $3000.00.
Thank you for sharing your experience and time. Also please send my thanks to the other gifted scam baiters.
Bob
When we were still on dial up internet I was asked to pay for something.
I pulled out the connection.
Theres is nothing, that you could do with this kind of "Victims", the cant stand this aggresive and dominant scammers. The only way would be temporary, by connect yourself with their pcs and clean up, block the whole range of numbers from the callcenter and hope, everything will be fine. Its really amazing how you try to help people, not only create content for yourself! Thank you very much, the world needs more people with a mindset like you!
I like how it's always like
"I've taken all of your money! Now give me $50,000!"
no, it's actually a smart business practice the practice is so smart it's smarter than Einstien
Dr Phil: you are ugly, no one likes you give me 50,000 dollars
The thing I wonder is how in the world can you give somebody $50K when they've already taken all of your money. Why don't the victims mention that?
to be honest it's kind of funny hwo they act like a saturday night magician card show:
"loot at your account, do you see the number ? right it down."
"now look at it again" [...]
@@meomy29 they're too rattled to pass that check.
This is honestly so heartbreaking. I've never been so angry with a person and wanted to punch someone right in the face. These people disgust me.
Yess... he is so damn rude.
All so they can buy their ray-bans an IPhone and fake brand clothing. They not only get money in such unethical way they spend it in fvck1ng stupid sh1t.
I feel the same... The worst part of this is that for some reason (not generalizing here) a lot of young Indian people are o hot headed it can be intimidating when they're shouting at you like this so you just obey. I've been there, thankfully not part of a banking scam, but more sadly also a real life situation x.x after almost 10 years I managed somewhat to get out of this mess, but the mental damage is there and It does keep me frozen when a stressful situation happens. Please Jim! keep it up! we need someone who can stand up for these victims when they cannot defend themselves! Maybe even recruit more people to do this, so that army of Jim Brownings is keeping are safe :)
You and me both. I had to walk away to calm down, but I was so grateful to Jim for helping the woman out and she didn’t even know it at the time.
It was hard to watch :(
Amazing work - keep it succinct with short clear directions and keep repeating these until they confirm they have completed the tasks.
1. Switch off the computer from the wall , tell me when you’ve done this?
2 Block their number on your phone, let me know when it’s done? etc etc
You did everything in your power Jim. You are a pure soul ❤️
"I can take your money whenever I want"
But "i need you to go to the bank to give me back the money"
EXACTLY!!!!!! How is this not more obvious to people? If they could just take your money like that then why in the hell would they need u to go buy some fucking gift cards to reimburse them?! Lol it’s fucking madness I swear to god.
Also wtf was with that bs the scammer tried to say about the “company” policy of not being able to send anything less than $50,000?? 🤣 LOL yah okay, seems perfectly reasonable....🤨🙄😑🤦♀️
@@saskialolita lol. yep I was thinking exactly the same things. These scammers are so dumb. I won't call the people being scammed dumb, because I know that with the stress of being told that you'll lose your life savings your brain can switch off/
@@saskialolita too much mental overwork and panic can cause illogical thinking, sadly
@@saskialolita well when ur being screamed at and ur under pressure u lose common sense and you just go to autopilot mode
Ma'amsie 😂😂😂
Man I fell down this Jim Browning rabbit hole and I'm so happy this man exists. This gives me faith in people in general.
Don't be fooled, come back to the Dark side! But jokes aside, you poor sap.. you had it right in the first place and now you are going to need to learn that lesson all over! Human=Parasite We were presented with a fork in the road one was a path of symbiotic existence along side the many life forms on this planet and in the universe (alien life is statistically guaranteed) that was the road we did NOT take, instead we opted for path number two PARASITE which consumes and destroys ALL THAT IT SURVEYS! True there are a few stragglers left over... a few good souls, but they are a dying breed soon to be extinct (if not already). Don't let that upset you though! It is almost like it is built into the genetics of life itself, eventually our ways will catch up to us and wipe us out something fierce, the planet will recover so will the natural order of things and Terra Firma will have purged itself of a nasty infection AKA Humans. Keep in mind HUMAN existence from the first one born to the last one even if you assume the last one dies a thousand years from now, is not even a SINGLE percent.. NOT 1% of the history of Terra Firma, she's been around for a hell of a lot worse then some puny humans with delusions of grandeur, and she will be around for LOOOOOONG after we wipe ourselves out. So like i said... Come back to the Dark side brother!
@@fuckoff2752 what in the fuck are you talking about my man?
@@edmeds1336 You said Jim restored your faith in humanity! I was duty bound to remind of how things are and to invite you back to the dark side! Is all. :-)
@@fuckoff2752 ha ha well I appreciate the invite but ill stick with the light for now 😊
For now is right, go live with the humans some more see there ways then come back to the truth of the Dark side. Wonder if some kid is going to take this non-ironically ... oops lol
Oh man you made me cry a bit and I’m a grown ass man but I know how extremely difficult it is to speak to an elderly person to understand the situation. I use to work in insurance sales and they also had issues with understanding the severity of it all. You are a good man for doing this! Also, it’s difficult when you contact someone who recently just spoke to a scammer claiming they will get a refund or will lose money if they don’t do what they say and then you call them telling the victim of scammer. So it’s all difficult.
Jim, thank you for fighting against these scammers! As for my two cents…. I remember hearing Thomas asking you if there is anything you can walk him through and help him and you told him that you’re reluctant to do so because you’re a stranger to him also…. I think that was the moment you really could stop what was happening to Thomas, because at that moment he expressed his trust in you and invited you in…. Then again, I realize the fact that you have to think and process everything so quickly and decide what to do…. Still…you did everything you could that made sense to you at that moment. So, thank you!
Yes you right Thomas did ask him to help him that was one mistake Jim made and another one when he keeps telling Thomas you don’t have to take my word for it at that point I think he got confused
Re: Thomas, repeat after me:
1. I'm an investigative journalist, you were just talking to a criminal.
2. You need to turn off your computer.
3. You need to ignore their calls.
4. You need to call your bank.
This mantra is how you'll stop the scam. After the scam is stopped, then you can work on preparing them against this happening again. Trying to do both, at the same time, with people who are computer illiterate/old and confused/caught off-guard/scared/all of the above, will only yield confusion.
Its fair but he did say all this.
I think the only way he could've helped him was when he asked for guidance to litteraly give him step by step instructions and perhaps teamview with the man himself to undo all what the scammer did.
The man was clueless and the threats from the indian man probably really frightened him.
@@CaptMorpheusZ
It is in the way he said it. Ian said it more laid out in point form. Would have been easier. Whereas OP was reiterating over and over which only led to confusion on the old man's part. Step by step would have been great if the old man didn't take off away from his computer. He needed to head home and turn off that computer and block the scammer and ONLY listen to OP. Being distracted by the scammer constantly calling could not have been helping the old man keep any advice straight in his head.
@@angieskidney I agree the non stop calls and threats surely must've gotten in his head.
In the end the strategy for these people is scaring them into doing things, which seems surprisingly succesfull.
I just hope the newer generations won't fall for these kind of scams.
@@CaptMorpheusZ it's actually just come out that people in their 20's get scammed for more on average than the elderly. This is likely due to a false sense of security in their knowledge, limited life experience, and being more proficient at getting funds.
I agree, a simple, straightforward approach... if they still stumble... "please, look up the bank's number right now" 'read the number to me so that I know you found it' 'now call that number as soon as I hang up'
"To whom you called just now!" 😂😂😂🤣🤣🤣
😂😂😂😂🤣🤣🤣🤣💥💥💥
Whom did you call (with a thick Indian accent)😂
gbg Bibb gg c BB F @@siyaretopman ee FT noww C nibby tbhj ihuhuhuhuhuhuhhuhuhuhuhuhuhub
your computer will shall be locked for the whole lifetime
“Ok just because for the security purpose AGAIN YOU ARE TOUCHING YOUR COMPUTER HOW MANY TIMES I HAVE TO TELL YOU?!”
It's easy for us, as spectators, to say "do this, don't do that, you should have said this, I wouldn't say that" because we're not actually in the midst of it desperately trying to help these elderly people see and understand what's happening so they can stop themselves from giving their money away.
All I can offer is to try to keep it clear and concise and possibly open with telling them that you investigate scams to prevent fraud.
At the end of the day you really are helping and protecting these people and stopping scammers, truly incredible work sir, thank you. 🙏🏼
It must be disappointing for you Jim.. do NOT BE DISHEARTEND.. you have / and are doing a wonderful job for the innocent in this world.
Your successes far outweigh you failures.
Many people love your work 👍🙏
The first scammer had such a God complex like “I AM THE ONLY PERSON IN THE WORLD THAT CAN BRING YOU YOUR MONEY BACK”
Not a god complex. He's trying to establish powerlessness in his victim in order to get them to submit to his demands because 'there is no other way'.
@Phleet Gaming IDK....seems like the guy in the background that was running the same scam was saying the exact same things, so I'm guessing that they are either given the same scripts.....or they just hire narcissists in this call center :-)
MAKE YOUR MONEY GREAT AGAIN
“Presses F5”
@@MutarFuqueer Both. It's both. Because how could ANY decent pere9n hear someone break down and cry NVM multiple people multiple times a day at their hands and NOT FEEL like an asshole. These people are compassionless & maybe also void of empathy completely. It's scary to see such little humanity.
Scammer: *Furious yelling and accusations*
Jim: *Calm* So he's noticed
He sounded like David Attenborough narrating a vicious animal attack 😂
"I'M NOT THREATENING YOU I AM JUST INFORMING" xd
Man all the other scambaiters do it just for fun and delete files, but you are a legend man!!!! You literally care and help folks out, also the way u track and trace and spy on everything, i dont think anyone else does or can do.
This is so heartbreaking to listen to. Jim, you can’t win them all and you tried your best ❤️
"Whom did you call?!?!" That scammer really pissed me off
They just sound so funny when they start yelling.
Ghostbusters?
@@RussWWFC if that lady busted out with "Ghostbusters" I would've died haha
I wonder why so many of them sound so short tempered. It's like the job attracts a certain personality type.
Yeah.. unbelievably rude. Made me so angry..
"I'm not threatening you, I'm just informing you!!"
...that I'm gonna steal all your money!
I am not murdering you, I am informing you about the afterlife. MAM WHOM YOU ARE CALLING JUST NOW
Chilimonster “I’m not threatening you! I’m just deleting all of your world of warcraft characters and deleting your blizzard account so you can’t cause anymore players anymore grief okay?!” 😂
I think it went more like
I'M NOT THREATENING YOU I'M INFORMING YOU
@@landofgrundo this goddamn tone. honestly some people deserve to be beaten up for their shitty behavior. at least they could scam nicely.
"I'm not lying to you but...
...I just won the election!!"
I’ve watched so many Kitboga videos that I have been finding it kinda funny and these scammers quite ridiculous (did make me stay on calls with scammers for as long as possible to waste and steal their time ever since though).
But watching this video and especially hearing the 2nd victim’s call was absolutely horrifyng and left me SO upset!
He was clearly shocked and distressed, and though it’s easy to point out that you should have “just” stayed on the phone with him for as long as it would take him to calm completely down and shut off his computer, I can’t say that I could have done any better in this case.
You gave it your best, and I nearly cried, listening to your compassion for this man, this stranger.
I wish there were more people like you, and it has got me thinking of how I myself can help people like this.
Thank you for you! ❤️
It’s heart breaking just the thought of the elderly people going thru such an abuse. I wish I had the power to teach all of these scammers/thief’s a life lesson, to NEVER EVER attempt such a horrible act. I know many people that got scammed for thousands of dollars. I myself got scammed as well for my life savings back in 2010 & never gotten the money back. But it thought me to never trust any call or texts. Thank you Jim for all of the amazing work you do to help the victims. God bless you & Keep up the good work brother!
Jim has a very monotone way of speaking, but you can absolutely hear the stress and concern in his voice with the 2nd victim. You did your best, dude. Thanks for doing God's work.
I can also tell how sad he is at the end, when he tells us he failed after 3 calls and asks for advice. I love how he is so caring, even though he sounds so monotone.
He sounds like that good hacker, that knows everything and helps the victims from above :D
I'm frustrated just listening to Jim in earnest trying to explain. It would be so hard for Jim to stay calm.
@@jessiimamii5113 Sadly people are more suspicious towards legitimate actions than towards scam. I work in official customer service in bank, our clients call us then they scream at us even though they called official helpline. But the same people get actually scammed by scammers later.
HE TALKS TOO MUCH AS WELL, IT MAKES PEOPLE UNEASY AND DISTRISTING WHEN SOMEONE THEY DONT KNOW TALK SO MUCH
Victim: goes on phone
Scammer: *HOOM YOU COLL*
😂
he was so aggressive too! i hate that guy 😡
I am going to revoke all your social security number for life!
😀
🤣🤣🤣🤣🤣🤣
Jim Browning, this is the one, I learned so much about how scamming works. It all makes sence to me now. Thank you so, so much ❤
I love watching your videos over and over Jim. You are a literal saint for doing this. Its sad to say it, but the majority of the elder generation are completely illiterate when it comes to technology. Although we joke when Nana says we're a god for changing the TV to HDMI-2, it comes quite easy to us as most of us have grown up with it. Last time I visited my Grandparents, I had to show my Grandma how to find her playlist on CZcams on her smart TV. It took me, no joke, 20 minutes to show her. I wanted to make it so clear that when I leave she could find it by herself. I just did it over and over again. When it comes to the elderly, it was perfect in asking Thomas if he had any friends near him. I would have gone one step further and ask if he had any children or grandchildren in the states/UK (I'm guessing) that you could contact to explain the situation to them so they could explain it to him and what was going on. He definitely needed someone he knew to explain it to him and possibly show him on skype/facetime. Also with the 'scammers editing the bank page', I was watching and and I could just tell that none of it was sinking through to him. I always like to relate with the elderly on something they would be able to grasp. I would have said "imagine your bank page is on a piece of paper. The people that are calling you are pretending to erase/rub out the real information and fake it by writing their own information". None of this comment is intended to be patronising or condescending, it is meant to highlight the reality that the elderly are vulnerable when it comes to technology and are taken advantage of because it. Again, thank you for what you do Jim, and its nice to see that there are a lot of like minded people who are with you as well. Take care.
"It upsets me that you would even think I'd take your money... so as logical retribution, I'll take your money." - Seems legit to me!
I love how they think that a company like Microsoft or Google, or whomever they are pretending to be, needs to get their erroneous refund back in the form of gift cards... for Target...
it's like straight up narcissistic manipulation tactics
How can he think this way: Jim doesn’t want him to buy giftcards. So he can only loosing believing the scammer. So even Jim would be lying, the victim wouldn’t loose anything if he stops following the scammers. I will get this never ever.
I love when they go from "you have to send me the money, I can't take it from your account" to "I've taken all your money because you're not cooperating". Like if it wasn't already clear they're lying... That's gotta be it, right?
Seeing is believing, and he saw the account balance reduced to $0. He believes Jim that it's a scam, but he also believes that he has to obey the scammers to get his money back.
The way the first scammer yelled at this woman legitimately scared me. He was actually holding her hostage. Unbelievable.
Terrorism ... yep! That was my thoughts exactly.
when i grab him i will maul him,pulverize him,eradicate him,etc
No real man should ever yell at an innocent woman like that.
I think you are Amazing for trying to help, God bless you always fella.
Thank you soooo much for caring❣️Notifying the bank seems to be the strongest move (the local branch would be best). Banks also often have info on nearest relatives or friends who could help them. Also, connect with AARP with your videos. Again, thank you for caring about others.
“It's easier to fool people than to convince them that they have been fooled.” ― Mark Twain
Lol, just look at literally any video in this same channel and you'll see it's the exact opposite: as soon as Jim tells them it's a Scam they immediatly realize and stop sending money to the Scammers. This video was just an exception.
@@heberthr.6978 BC they fill that before.
Well...jim made it hard af by telling him to not trust him xD
Very true. To fool people you must treat them as if they are so intelligent and then cease the opportunity. But if you try to convince them that they have been fooled, its somehow like telling them that they are so stupid.
People are strange: They like being called intelligent (even if its not the case).
A lesson every hero has to learn: You can't save everyone
Sadly, the authorities have their food chewed for them and still won't lift a finger. Koppers aren't the hero for sure, unwilling to serve and protect even by all the taxpayers money invested in them so god help them.
Can't save an 80 year old demented wretch lol
lol. thats cool. and true.
@@PandemoniumMeltDown ...and Jim has done all the hard work already. He's made the case, captured evidence, all of it! Sad it is so sad how lethargic, pathetic, and under-dutified the authorities are now days, the individual cop you'll speak to just wants to get you off the phone and for him to get back to the nothing he was already doing. If i was a cop that wouldnt happen, pencil, paper i'm taking notes damn-it!
@@PandemoniumMeltDown As the OP said, you can't save everyone.
You done everything anyone could possibly do and you did it with such grace. Thank you.
I'm so late to this 😄 found your channel after watching Mark Rober videos. I just want to say thank you so much for what you are doing!
My opinion on the gentleman at the end of the video was that your efforts to give him the information he needed was great. I truly couldn't think of anything else you could have done to get through to him. Sadly, these types of things are so overwhelming mentally and emotionally for our elders. They're truly so vulnerable 💔
Hi Jim,
I work as a HelpDesk technician and I often times deal with older, tech illiterate people. Part of it is that you seemed to be giving him a lot of information all at once. I think he just suffered from information overload and just didn't know what to do with the information you gave him.
I think next time, it might be more helpful to breakdown exactly what's happening here as succinctly as possible. Don't spend so long explaining the whole process to them, just emphasize that they're being scammed. Ask them what it would take for them to believe you, and work on their terms. Take it slow, and explain to him your credentials from the get go.
Of course, you can't save everyone, but I think this might help with these more obstinate types.
I would like the comment but I can't be the one that ruined that 69 likes.
@@kylefer too late it got ruined xD (to me that is so ya)
@@kylefer Why? What's the significance of the number 69? Please explain in detail.
I agree. Definitly needs slowing down. I would also add, periodically ask them to reiterate back to you so you can see if they're understanding what you said.
All to often people might say yes to avoid looking ignorant, even if they don't understand.
But fundamentally you want it to be 50/50 in terms of whom is speaking.
Jim,
I would add to this don't say you shouldn't trust me either to put that seed of doubt. Just make sure they get the pc turned off ASAP.
I agree you need to be using key words that really hit home. "They are criminals"
Massive shout out to you and all the other people who do what you do, I love watching these videos but also get annoyed knowing that if it wasn't for you guys loads more people would be victims
You are the best!! You are making this world a little bit better place. Love your videos.
This is honestly so fascinating to watch, i have been hooked for the past two days. You are a hero mate.
Same here mate, watching it for 2 days straight. Very cool to see this this in action, and good to know to
same
Same here!
Same here. Have seen before videos about people pranking scammers, but never seen some one fighting them. Just addicting .
Same shit. I'm getting fake calls sometimes they are RCMP or CRA but I always ask why they speak such shitty English in India.
Instead of asking for "someone you trust", you might ask "Do you have a son or daughter that is good with computers?" Or you can ask "Do you have a family member that usually helps you with computer problems?"
Great Idea!
Truth be told I don't blame someone for being skeptical if they got an international call from someone claiming to help stop the scam they're potentially falling for.
But that's definitely good advice! To fetch immediately friends or family who know about computers and more importantly these scams.
But Jim said numerous times to call the bank! The old gentleman was too befuddled to follow even that simple advice because they had him thinking that they had taken his money. In the states the police actually seize your cash if they have reason to believe that it is from illicit activity and if you have a lot that is what they always think. It's called civil forfeiture. Check it out.
I commented the same thing. I think suggesting a child/ grandchild, neighbor, pastor, or friend would have helped. The gentleman seemed very confused. I think hindsight is 20/20 and it's so easy for us to play Monday morning quarterback.
@@MrsBees This gentleman is dedicated, patient, kind, and altruistic. I am sure that his inability to do more was incredibly frustrating and falls under the axiom of no good deed goes unpunished. In this case, the punishment is an infuriating sense of impotence to witness a crime in progress and be unable to stop it. I had a neighbor whose wife was disabled, demented and confined to a wheelchair. Once upon a sweet summer evening my wife and I heard the sour sounds of him beating her wafting on the breeze through the open the windows. We are both mandated by our state to report suspected abuse by the boards from which we hold professional licenses. We conferred, agreed and made our report. The police came out talked to our rich neighbor and subsequently came to question us as to why we were hassling such a fine upstanding citizen. Of course, the relationship between us immediately soured and it wasn't long afterwards that our landlord, a family friend of the abuser, asked us to leave. The police are useless in situations such as these. Call Adult Protective Services. Not trying to armchair quarterback. Just trying to help for the future cases.
Jim Browning you have got to be a genius in order for you to do what you are doing. Thank you for all your hard work 🤗🤗
Thank you much for taking your time to helping Thomas ❤❤❤❤❤❤thankxxxxxxxx bro loved 🥰
“Don’t trust those people calling you, they’re criminals” should’ve kept it simple, old people just be like that
It's a human flaw, societal, but also genetic. Our willingness to keep up with the times diminishes over time as we'd rather stay "safe" with our old world views and norms. However, as much as I hate blaming the victim in any way, we're not typical animals and we've got the mental capabilities to overcome this deficit by ensuring we don't grow mentally old. Conveniently, this actually has been shown to reduce the chance of memory problems and other mental illnesses in the late stages of life due to active use for our entire lives instead of just our younger years.
Old people need to be reminded of basic facts over and over again and can't make new memories. They'll believe whoever was the last person they talked to.
@@CAHSR2020 No.. My old folks are incredibly smart and with the times.. I showed them this video and they are as baffled as me as to why the 2nd guy fell for it..
I swear the first guy's voice somehow remains loud no matter how low I set the volume. Scientists should study a voice that insufferable.
Lmao
İndian accent ? Because every this kind of video i watched women or men they are like always screaming
@@mlg_kaju2321 they are screaming because their call centre is so loud they can't hear their own voices.
@@lukas-jw8vc maybe that's that
@@lukas-jw8vc they are eating the mic (screaming) coz they want to be herd lol
The second guy seemed like a tough case, one thing I noticed though from watching other videos is that when people contact the victims, the fact that they can just refresh the banking page to see the money come back rarely gets mentioned. I know that sometimes these scammers lock the input from the victim but it might still help to mention. Idk, just a thought that came up since feedback on the second case was requested. Anyways, thanks for doing what you do Jim.
It’s best to keep the technical talk to a minimum. Many seniors may not even understand the concept of refreshing a page.
I’m so proud of you for your efforts. You tried so hard. I don’t know what else you could have done. Maybe send him text or links to news clips talking about scammers. This poor man seemed easily bullied and brainwashed. I like that you tried to extend yourself to his friends or family. He may be alone in this. My heart breaks for these victims. You are an amazing person.
“AGAIN YOU ARE TOUCHING YOUR COMPUTER”. 😂
12:41 Again you are touching it😂
The woman he is scamming is a backbencher
Lol
Are you everywhere?
@@Beau-Bo Yes, yes he is and thank God for him!
hallo hallooo
Jim stop discrediting yourself when you intervene. Plz just introduce as," I'm a fraud investigator, I'm going to help you. Turn off/disconnect computer, contact bank, do not but cards. Once this is done, take in your computer and have it cleaned, get a good security" "don't send money, these are scammers based in India, they're evil, refuse any calls/block their calls" end of story.
Good ideas
Wowww that's perfect saying short powerful and to the point Thank you, make sure Jim reads this.
I wonder why he does that and doesn't say what he is actually doing. 🤔
@@jt.9003 The point I think he's trying to make is just, "don't trust strangers. For every good Samaritan there is out there, there are dozens, if not hundreds of others trying to take advantage of you, and the only way you can protect yourself is to trust the ones you know: a good friend, the bank's workers, the police." There isn't a Jim Browning in every call or email, there to protect you when you're not sure if you're even being duped, let alone how to protect yourself if you are. I think he was really trying to drive that idea home. Unfortunately, a lot of people, particularly confused or elderly individuals, respond more firmly to a black-and-white instruction of "what to do," rather than the gray area of "here are your options, and don't just take my word for it."
While a good idea. What Jim is doing is legally in practice illegal. If he were to claim to be something he was not and somehow (Even though very very unlikely) taken to court, he could be sued and arrested by the person being scammed possibly.
Patience of a saint. Your demeanour is just incredible. Thank you for all you do. I just wish the repercussions were more severe for these b******ds.
I just discovered your channel today and I had to instantly subscribe. I really hope that one of these scammers call me one day. You can hear them in the background yelling at people and telling them to leave right now and go to the bank. Disgusting. Thanks for the great videos keep them coming!!
Scammer: Nooooo, you can't just refresh and lose all the edits that I made for a lot of time!!!
Jim: Haha, refresh go wooosh
😂😂😂😂😂
Toilet go whoosh, poo go bye
Sometimes, they save the edited version of the webpage. That way, they can bring it back up in case the victim "makes a mistake."
Scammer: I'M NOT THREATENING YOU!
Me: Bruh you just said you were going to empty her bank account if she didn't listen to you, that's threatening
Ugh, these people make India have a bad name! >:(
LMAO
I love how the #1 message on her bank site is “how to avoid phone fraud”
Good point. Bank webpages are so busy and full of useless marketing though that we tune it all out. I wouldn't have even noticed that had I not read your comment.
These guys bullying and yelling are giving me anxiety listening. I can’t imagine what terror these victims feel. Thank you to Jim Browning and all the Scam Baiters and everything you do.
Congratulations for the great work you do. Not all heroes wear capes. To point out, if you want to convince people, try to tell them that the scammers want you to send them money, you just want him/her to call the bank, it may helps to change their minds.
The first scammers voice hurt my ears
He is a real scumbag.
He hurts my soul
Hi JODisHere, ok boomer
indeed he is painful in pretty much every way possible
Me too
The distress in your voice... ugh almost made me tear up. :(
You're a hero. An absolute fucking hero.
wow jim, it is amazing what you do! sometimes people won't know when help is there.
I've been watching scambaiting videos for 3 years now and this is the first time I feel truly uncomfortable hearing a scammer speak (maybe because I know he's talking to a real victim). I felt like the poor man was being held hostage over the phone, so to speak. Absolutely disgusting and infuriating. You're a hero for exposing these evil people and for the amazing hard work you do. Greetings from 🇺🇾
Jim's explanation was confusing for someone that's probably not all there....
The elderly man was basically doing whatever the LOUDEST person was telling him to do. Jim's soft voice and overly complex explanation likely just fell on deaf ears. Albeit I know Jim was doing his best to help this man, there's only so much that can be done when it's this stressful.
Maybe Jim could work on his communication with the elderly. Fewer words, even lie for the sake of helping these people and later explaining when it's safe and over.
Insane world we live in when people don't mind wiping out someone's entire bank account for their own gain... India isn't doing much, if anything, to stop these call centers.
Much respect Jim.
Your right I know its wrong but it might help in a situation like that to say he is from come type of cyber police to get their attention
Leroy Lloyd he can probably get in trouble for that though
Correct me if I'm wrong, Jim is able to see scammers screen and the victims screen(via the scammer's Teamviewer). He could take control and check the victim's id and password, shut it down. Then call the victim, let them know about the scam.
Yeah it needs to be clear and concise instructions no babbling on repeating the same stuff and confusing the guy.
Hello Thomas, I’m John, you’re being scammed, do not buy giftcards this is part of the scam (let him reply) The scammers haven’t touched your money that is a computer trick with fake numbers (let him reply) Please turn off your pc as soon as possible (wait for pc turn off) ok you have stopped scammers access to your pc, please call your bank using number on the card or their website to confirm no money has been removed then call me back, ok? (Let them phone bank)
Keep it short and sweet you dont need to explain every detail of the operation and who you ate and how you do what you do and why you do it, and if they seem a big senile dont just say “someone you trust” suggest a friend neighbour daughter son grandkids etc
@@Leroydavis182 that´s what i was thinking the whole time. the scammers use these speech patterns for a reason they even get loud and agressive to give themselves an air of authority and as hard to believe as it sounds it unfortunately works. they´ve been doing this for decades and they know what works best so beat them with their own weapons.
"TO WHOM YOU CALL JUS NOW" this made me laugh so hard and the english they use is just perfect lmao
I like how their English is passable... until they get upset, then it becomes as incoherent as a drunk toddler.
I love the made up grammar they use
AGAIN U R TOUCHING IT, AGAIN U R TOUCHING IT
'To whomst'd've you call just now'
My god!! It sickens me to no end that they can talk to elderly people like that, much less make them think that they are ransoming their savings all the while yelling at them . On everything I love, if I knew exactly who this guy was and could locate him I would absolutely fly over and let out all this pinned up aggression on him 🤬🤬🤬 @JimBrowning , thank you so very much for the part you play . You are a silent blessing for so many.
JM, you are awesome. I couldn't bear to watch someone get ripped of so I only watched the first part of the video. I was glad to know you are able to intervene and thwart these vicious scammers at other times. How long, oh, Lord, before justice flows like fountains?