Thank you! My husband bought me a different brand, but same style pole for Xmas 2020. However, despite 30 years in skilled trades and 3 university degrees we could not figure out how to get them together. That company's instructions were very hard to decipher and they had no videos online.
Thank you so much. I’ve follow the directions to came with him, but could not understand them. I watched two other videos and they didn’t help either. You Finally explained it so I could follow.
Thanks SO much for this video! I wish I had seen it before my hiking trip last weekend. I was about ready to return these, but now I see how easy it is!
These are strong and light but be careful when setting them up. I accidentally pulled the handle past the STOP line and the steel cable fell out of its socket in the handle. There's no obvious way to fix it so I'm stuck with a pole and a handle. Unless one of you has a suggestion about how to reconnect them, I'll be returning mine. Update: The connecting cable doesn't attach to the handle. An Equipeak rep told me to simply insert the pole back into the handle. That's it! DOH! I have already recommended these poles to my friends. I will continue to do that now that my poles are "fixed".
Even after watching this video my pole still is loose and collapses in the middle. I've done everything listed (the only difference is your tab is white while mine is black). What am I doing wrong? Thanks!
Hello Chris, there is a newer version of the video for the TREKZ 2.0 poles czcams.com/video/GBsHQ4p2mJk/video.html Please let us know if this new video helps. If problem persists, please do not hesitate to contact us at support@trekology.com or via facebook messages.
@@chrisholloway5460 glad to be helpful! This is a newer type of pole and do take some time to get used to it. Glad to know that you have figured it out. If there is any other question please do not hesitate to contact us!
It would have been nice to include instructions on how to adjust the straps. I'm having the hardest time with those. The little pieces keep popping out.
I've had those poles for awhile. the spring tension to the pull lock position is looser now. Is there a way that I can retighten the tension? Because of the lack of tension, it is more rattlely now also. I really like these poles and want to keep using them. Thank you!
Hello! Thank you for reaching out to us. Please kindly contact us at support@trekology.com (included the order number and photos indicating the defective part) we are more than happy to assist you! Thank you
Thank you. I've just bought a brand new tri fold pole and I thought it was broken, now I've figured it out. Many thanks.
glad that it helps!
Thank you! My husband bought me a different brand, but same style pole for Xmas 2020. However, despite 30 years in skilled trades and 3 university degrees we could not figure out how to get them together. That company's instructions were very hard to decipher and they had no videos online.
Glad to be helpful regardless of which brand you bought from! We are here for you if you have any other question! Let's Trek!
You helped me a lot, thank you very much. I broke my head trying to understand
We are glad that it's helpful! Feel free to contact us at support@trekology.com if you have any question!
Thank you so much. I’ve follow the directions to came with him, but could not understand them. I watched two other videos and they didn’t help either. You Finally explained it so I could follow.
You really helped me out, i was doing motor mechanics and all sorts on it.. (all i had to do was pull it 😂)
Thanks SO much for this video! I wish I had seen it before my hiking trip last weekend. I was about ready to return these, but now I see how easy it is!
Glad that it helps!
same here!
Thank you so much for the help. These kinds of videos is why CZcams was invented for. 🤩
Glad to know it's helpful! Feel free to contact us at support@trekology.com if you have any question!
Thank you for the helpful video. Especially the part to get the locking pin set correctly.
Thank you so much. Your video is very helpful.
Best video, thanks for explaining the setup, especially the silver button for the newbies
Great video but the string in the top section of my pole has come undone. Is there any way to fix this?
Thank youuuuu so much for explaining 🙏🙏🙏
Thank you for making this video!
These are strong and light but be careful when setting them up. I accidentally pulled the handle past the STOP line and the steel cable fell out of its socket in the handle. There's no obvious way to fix it so I'm stuck with a pole and a handle. Unless one of you has a suggestion about how to reconnect them, I'll be returning mine.
Update: The connecting cable doesn't attach to the handle. An Equipeak rep told me to simply insert the pole back into the handle. That's it! DOH!
I have already recommended these poles to my friends. I will continue to do that now that my poles are "fixed".
@@Trekology: I edited my post to inform readers of the fact that the fix is simple. Please read the edited post.
That what I need to know thanks
Great video! Just what I was after! Will get these!
Glad you like it! Let us know if you have any question!
@@Trekology I've ordered one pair today! It will get sent to my parents' house in Romania though. Hopefully I'll get to use them this autumn.
Much appreciated.
awesome, thanks.
You're welcome! Feel free to reach out to us at "support@trekology.com" if you have any questions.
Where are your products made?
Our products are made in China.
Even after watching this video my pole still is loose and collapses in the middle. I've done everything listed (the only difference is your tab is white while mine is black). What am I doing wrong? Thanks!
Hello Chris, there is a newer version of the video for the TREKZ 2.0 poles czcams.com/video/GBsHQ4p2mJk/video.html Please let us know if this new video helps. If problem persists, please do not hesitate to contact us at support@trekology.com or via facebook messages.
@@Trekology Thank you for posting this. After watching this video we figured out what we were doing wrong. Thank you for responding to me!
@@chrisholloway5460 glad to be helpful! This is a newer type of pole and do take some time to get used to it. Glad to know that you have figured it out. If there is any other question please do not hesitate to contact us!
Girlfriend could not figure out. I found your video. Eh Voila!!! Thanks again
Thanks for that, good job.
Anybody know how to reconnect the steel cable?
Amazing how engineers can make something that should be so simple, so complicated. Is this common for all pole manufacturers or just Trekology?
I just bought some made by Woods. The exact same problem brought me to this video. Lol. Same solution too. Pull harder.
Thanks for this video, really useful 👍🏻
Very useful and easy to understand
Does anything keep the pole from pulling apart? Say it gets stuck in mud and you have to pull up.
It would have been nice to include instructions on how to adjust the straps. I'm having the hardest time with those. The little pieces keep popping out.
I've had those poles for awhile. the spring tension to the pull lock position is looser now. Is there a way that I can retighten the tension? Because of the lack of tension, it is more rattlely now also. I really like these poles and want to keep using them. Thank you!
Hello! Thank you for reaching out to us. Please kindly contact us at support@trekology.com (included the order number and photos indicating the defective part) we are more than happy to assist you! Thank you
Thanks did you get the consent of the parents of the kids in the background that you’re filming😂
Still no wiser. Why they don't come with instructions is beyond me. I give up.😢
Do I hear an Irish accent?
Would ask Paul about that :)
@@Trekology I dont know Paul haha
but not kork
Where are they manufactured? It seems I'm the only person that cares anymore.
Hi Lane, the poles are made in China.