Tile Guy Said he used SCHLUTER but did TILE OVER TILE
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- čas přidán 6. 12. 2023
- It is always important to have trust in the contractors hired for the project. If there are any doubts, it is up to the homeowner to be confident in the methods being employed in the shower installation. This includes the correct waterproofing methods and techniques. Unfortunately, some contractors take advantage of homeowners lack of knowledge and pull a "fast one" like skipping crucial waterproofing steps. In this instance, the contractor was given a Schluter System and did not use it. Instead, they just tiled right over the existing leaking shower. The homeowner was gone while the installer did the work, and had no idea that the Schluter System that was provided was not used.
In this video we deiscussed the Tile Redi system that the homeowner had previously used on another project. Tile Redi pans are already waterproof, pre- sloped, and there are no connections to be made between the shower floor and wall. Also, the drain is integrated into the pan instead of installed separately. This reduces the failure points that are common with the Schluter, Hydro Block, and Wedi shower systems. Tile Redi foam is also approximately 7 times more dense than Schluter foam.
If you would like to find out more about the Tile Redi pans, which are made in Elkhart, Indiana, click on the links below.
Redi Trench: tileredi.co/3ZXQp0p
Redi Base: tileredi.co/45AznGK
Custom Shower Pans: tileredi.co/3tHpGJu
Wall Solutions: tileredi.co/3tD8K6GUse code tilecoach at checkout to receive 10% off your order.
Use code tilecoach at checkout to receive 10% off.
If you need help on your DIY shower project, I offer 1 on 1 tile coaching consultations. We use zoom or Facetime so I can see your project and offer you good advise on what methods and products are best suited for your job.
Click the link to find out more: www.tilecoach.com/book-online
To support our channel, please consider signing up for our Team Membership for $10 a month. Your membership allows you access to our community advice forum and exclusive zoom meetings. Here is the link:
www.tilecoach.com/plans-pricing - Zábava
Isaac, you should do an entire series called "shower detective."
It's kind of funny as he was talking about how to keep the repair small. I just had flashbacks to every realtor I've ever worked for. Do it right or pay to do it twice
I won’t work for real estate agents anymore, give cheap and look pretty!! I’m not your guy
I am the owner and the only reason we called the tile coach is because when we had the shower installed I supplied him with a complete Schluter system. We thought we were going to be doing a Schluter repair which the top coach has plenty of experience with. This was my personal home and at the time we were working with several remodels in Sacramento for clients of mine. Given that I supplied him with the correct materials I expected him to install it correctly. I am real sure you've never done work for me. It takes the same amount of effort to do things correctly as it does to cut corners. That has never been the way we roll.
100%
@@brucepflieger7212
Where is the tile guy you hired initially?
As contractors we are accountable for our work.
I hear you have a lot on your plate financially.
That guy should be the one paying to fix his mistake.
@@hepparadeThe homeowner 100% lying! He even looks sleazy. Why didn't the homeowner call the original installer that he was using 10 years? I would dial the installer right there on video. He was too chill about the whole situation like he knew there was never a Schluter system installed.
If I personally installed new tile over old tile in my shower, I'd say a tile guy did it too.
lol I was thinking the same thing. This guy might be the “tile guy” lol
1000%
i was thinking the same thing.....he had to know....
@@IknowImNotCrazyYoumightbe TC is a smart and experienced fella but I do hope he get to read this. It will help the conciseness for sure. You are not alone coach, not alone. 😎
I am the owner and not only am I a real estate agent but I do a construction management and have a construction crew. I also owned tile stores so tile is not foreign to us. That is why we supplied the tile guy the whole Schluter system to do the install. Unfortunately we left this guy alone on the project while we were working on projects in Sacramento. We were not living in the home at the time. The only reason I called the tile coach was because we thought we would be doing a Schluter repair which he has experience with. We just completed the demo.as it turned out the guy did not tile over tile on the walls which is almost worse. He floated the walls. This has pretty much been a crap show for sure.
The kind of thing you see on a flip house done by people that don't care. Pretty ballsy to do that for a homeowner that I guess knows who you are. You get what you pay for, for sure.
Thanks Isaac!
I've seen this hack work done everywhere in every trade
Just as easy to waterproof & tile it right as as all the work that went into this to do it wrong. What an injustice for this homeowner. Great video, thanks!
That is the craziest part of so many trash jobs. They will look great in the surface , in my opinion the skill level is in the surface, why would you not take the time to either learn how to do the waterproofing right or do it right if you know.
Every time I work for realtors
They always cry that they don’t have money , so I can lower my price, they never respect the work because they don’t know what it takes to get things done right,Issac kudos dude for taking that job or any job involve with a realtor
I'd like to see videos where the homeowner has the option to fight Isaac (physically) for a 3% discount.
😂
I wonder how many times he gave a discount to a buyer of one the houses he sold.
Kudos to you Isaac, taking on that job.
My first thought with you taking to the client in the beginning... it's all coming out.
If a realtor tells you he’s broke just hang the phone up otherwise you’ll be broke
The tile doc should have his own show on diy network, thanks for all the insight , keep up the awesome work and content, your awesome
I used a Tileredi shower pan years ago when I remodeled our master bath, fit seamlessly and was very easy to install, will never use another product ever for future shower projects, great quality products.
When I first started my tiling career, I had a homeowner that wanted me to do something similar to this. Retail the walls, but keep the pan in place and then cover with another layer of tile. I ended up walking off that job for a few different reasons, and no longer do business with him. If anyone ever tries to get you to do something the wrong way just walk from the project. It will save you so much headache in the long run.
I agree. If someone tells you to install a job incorrectly you need to walk away. I am the owner and I also owned Tile Outlets at the time. I supplied him with the complete Schluter system . That is what I thought we we going to repair. that is why I called the tile coach. We were not living at the home at the time and would have never even thought he would go this route. I can't imagine anyone going this route.
Question - where is the guy to fix his mistake, that did the job in the first place?
The client should never dictate the quality of YOUR work...this is absolutely why T&M work is frowned upon.
We can't forget we are contractors, not the client's employ.
Dude before started to demo the old floor. And then was like, let me figure out a way to tile over the old tile.
Wow! Amazing reveal. I hope he hires you to make it right.
Great vid. Bruce the homeowner is the double of Mark Gordon of the Highway to Heaven TV show.
Hey you should’ve pulled the trim kit off the mixing valve and see if there was 2 layers of tile on the wall.
If money is tight could cut the bottom row of tile off and rebuild the pan and replace the bottom row of tile. I've fixed a bunch of them that way.
First thing I thought
You're up in my neck of the woods! I was just telling a coworker about your videos, he is near you in Rocklin. Hopefully he comes to see you.
Sounds like he did the job
I dont feel bad for real estate agents who have to do hardly any work in modern times for a 6% cut from the seller.
I'm not an agent, but it's 3% to the broker not 6% if your the buyer agent it can be less. Depending on the agent the broker cuts the agent some% of that. Brokers and agents make alot, but not as much as people like you think.
@@MAD-DUKE I know it's generally 6% that is split but for the work they have to do how it's 4% too much
Ive seen a tile guy with 40 years experience tile over quarry tile but it was all intact but worn badly in a commercial kitchen, it held up great
Damn that sucks man...been making it a point to record all my work and have homeowners come in with me and educate them so when i get referred there is no question everyone is getting a solid product and people are not getting robbed! Not to mention it helps everyone keep the price where it should be so we get paid what we are worth! Making it a mission to get rid of tile hacks, embarrassing to the trade
guy knew exactly what had been done..
I have a gut feeling on who did it 😅
I wouldn't rest too much into his reactions on camera or what he says on camera. Many people don't think or act the same when being filmed. I'm not even sure he was processing the info as it was shared with him, because he was getting quite bad news but seemed to think it wasn't that bad and was maybe even good.
@@dosadoodle the reason I said this is because I do the same thing for a living, and this scenario seems extremely familiar. I’m not hating on the guy at all. This failure is not even as bad as the ones I have fixed and I could be completely wrong.
"It's a failing shower and I have no idea what to expect". Ha-ha, that's the name of the show!
Homeowner is asking Isaac for the cheapest option to repair this mess. I bet he said the same thing to whoever he asked to remodel the shower. Not only did he know corners got cut, he asked for them or he seems like the type of guy that would do this hack remodel.
I love these videos this one blew my mind tho
Yeah I feel super bad for the real estate agent who for 100% sure has sold homes to ppl that he knew was suspect after. And has probably said,”doesn’t have to be right , just has to look good” half a zillion times
That's not how I roll. you realize when you sell a home and there is a failure the client always comes bac to you. I have been an agent for over 30 years and have personally sold over a couple thousand homes. You can't sell that many thinking lipstick on a pig will work. That is also why I always encourage clients to get inspections. When there are problems I am always there to help them and I am always the first person they call. Better to know the problems before you buy. Unfortunately this was a case of leaving a tile guy alone with all of the latest materials to install a shower right in your own home while you are out insuring that your clients are getting the best that they can get. Sadly the the guy tried to cut corners.
@@brucepflieger7212 I’ve been in the trades for more than 30 years. I have plumbed for 23 years. I cannot say every REA is the same but I have been begged to just make it work , and told it just has to get through the sale , a million times. I have had agents and their people stop using me because I refuse to degrade my reputation for them to save a dollar. I’ve yet to be asked to ,”make it right “, by anyone selling a house
Last guy heard the same story. Do the cheapest way you can been in the trade since 78 seen some craze things
Contractor here, how do you get compensated for all this exploratory work?
Great videos. Question: do you now use Laticrete Hydroban over Schluter joints verses the Ardex products ?
Isaac, That's my old stompin ground. Stay off my turf!!! Just kidding ;)
Crap, I need to get that headlamp to you asap. And a decent flashlight.
By the time you rip out the pan/curb and 1 foot up the walls, you might as well rip it all out and redo the whole shower.
The homeowner could demo, put in a plastic pan, have a plumber run the drain, then he could tile the walls and use a shower curtain.
That is about the cheapest, easiest, good way to do it.
Those HD shower kits. I know I would if strapped for cash
Exactly what I would suggest in this instance, if he is really strapped on cash. $400 shower base, $200 in cement board and hydroban, and $400 in some cheap tile. The guy could do it all himself if business is slow and he has time on his hands. 3 days and $1000 and he has a new waterproof shower
@@remodz6385 exactly, that's about as cheap as it gets, and him being in real estate you would assume he knows this already, just wants nice stuff which is fair as well.
The owner : "really"? 🤣 Acting like he was out of town when installer did this shit!
Nice walk through. Perhaps cutting out the original cast iron trap happened well after (or maybe even before) the tile job? Doesn't seem like there was any reason to have done that as part of the re-tile.
can u do a video on versabond custom thinset on sheets membrane if it's compatible or how it holds cuz that thinset u can easily get on homedepot is friendly budget
heartbreaking ,tar paper,layers on layers,hope a labor intense solution can bring joy back into this situation,😢
8:24 Isaac looking at the glass door after the roto hammer wobbled. That could have been bad
Homeowner doesn’t look surprised. Seems like he knew exactly what was being done to the shower.
He's a realtor so he hires hacks to do shit work like this for chump change to only profit from it
I was thinking the same thing...he was almost finishing Issac sentences while he was explaining the issues
I know right it's as if the guy actually knew something about tile. I am the owner and I owned tile stores at the time. I actually supplied a complete Schluter system for this install. That is why we called the tile Coach. We thought we were going to be doing a Schluter repair which he has plenty of experience at. Quite honestly I've had a pretty rough year this year so to see the shower be a complete crap show was pretty in line with what has been happening. I am a realist I look at the issues and deal with it so was I surprised. Sure I was surprised at what the guy actually did. At the same time that's just pretty much what's been going on so it was just one more thing.
@@brucepflieger7212 finding good help is hard for everyone now
I am sorry this happened! PSA this is why we charge so much as contractors. Our job is to do everything we can to prevent this from happening.
I saw that nod and eyebrow raisin moment.
Looks like the floor i pulled from my 1940 house. Simple tar paper membrane. Failed many years before me. Wood frame rotted out. Only thing holding it up was the concrete bed.
I was a licensed operator of a family termite company and specialized in making structural repairs and we came across leaking shower systems all the time, especially on newer looking tile jobs. In the last 20 years of flipping houses and remodel boom it's gotten ridiculous. Just because someone knows how to lay tile and make it look professionally installed doesn't mean they know anything about water proofing, and on a flip house the ones controlling the money don't want to spend the extra money for a professional tile guy that knows showers
What systems do you see? Probably lots of backer board with no waterproofing. That’s what we are finding.
@@suspicionofdeceit yep, no water proofing at all. It's amazing someone who is so talented at setting tile can have zero clue about water proofing.
Do it right just hot mop pan and float walls will get another 20-30 year shower,
He better get 2 tubes of kitchen and bath siliconized caulk and cover that opening
What would you use for a curb then? I'm making a concrete one, but it's also in the basement.
My go to is laminated go board… rip as many pieces you need for the thickness you want and then thinset and sandwich them all together! (Then I Kerdi over everything…but you could use a number of different waterproofing options)
Oh boy. I’m gonna have nightmares now. 😕
I wouldn’t do this job, especially that the Guy only wants the drain opened up
Damn, feel bad for them. Hopefully some folks can chip in and help them out. Prayers sent
Maybe the guy needs a Go Fund for bathroom. I think it will do tight especially if he uses monies to help rebuild shower and help his wife.
thank you for the prayers I did the shower demo with a buddy. I will do the shower myself so I know it will be done right.
real estate people usually hire the cheapest dudes, just been my experience........i would guess he went with the cheaper option just by the way he is talking to Isaac.....this guy doesnt spend money on doing things correctly just looking at his house......
tile guy prolly suggested correct way and he asked is their another way to save money and here you are
Working in the industry, he should’ve known better not to let someone inexperienced in plumbing do a plumbing in an older house. Even myself, I’m handy and helping friend tile new shower, I advise him pay a professional plumber to move the drain as it’s upstairs bathroom. Guy did it for $300 and took him 30mins but his knowledge 20 years was priceless. Giving the home owner understanding about his house plumbing and why it’s done the way he’s doing it to prevent Future Leaks.
And guys $300 was a favor, he said he normally charges $500+
The sad thing is my plumber actually met with him and asked him what he needed. I don't believe he actually changed the plumbing I think he only cut the drain. With all of the shaking of the Sawzall it broke the her paper seal from the original 50-year-old shower. I think the friend codes were there when we purchased the home I think the Ferncos were there when we purchased the home.
I do flooring and I see installers all the time do stupid things and when I point it out to them, their response is always " I never had problem doing it". Well of course you haven't, because the customers feel contacting the one who caused the damage by not following installation gilde lines is pointless. As stich1960 stated, "do it right or pay to do it twice."
He floats his pans with thinset.
That really pisses me off, I knew once I seen the curb swelling at the beginning, it wasn’t just a simple drain leak/issue. Can’t believe people actually take money from others and leave a job like this feeling good. This is why I don’t mind if my customers want to see the products I use and check my work while I’m gone overnight. And I always encourage them to ask questions or bring something up if they don’t understand or doesn’t look right.
What kind of boots are those, tile guy? They hold up?
This is exactly what happen when homeowners go with cheapist bid because they dont want to pay to have the job done right, they hire joe handyman who learned trade from youtube videos or some tile installer who was a helper for a week or two bought himself a tile saw and now he is a professional tile installer
I am the owner. This guy had been at it for at least 10 years that I know of. I owned a couple tile & granite stores at the time and supplied all of the materials including the Schluter System which he did not install. He was a licensed Tile contractor.
Not making excuses, but time constraints/financial struggles etc.. often make projects/jobs more finicky -
That being said, your testing/experiment videos really show us the importance of why no shortcuts should ever take place for the shower floor.
Not saying to create some new system, but there must be a way to isolate drainage without relying solely on *Manufacture’s Strength*
We should be confident and consistent with our methods, while using the materials necessary- instead of being unsure and hoping that the material will *confidently* work.
That is my friend "old school" responsibility.
🙌💪👍
Man, such a devastating thing these jackoffs in the trades can cause to a homeowner. Almost life changing type things financially. To even accept a bunch of referrals after doing someone that dirty too, you have to be a real piece of garbage.
Unfortunate there are a lot of these types out there - and thank goodness there are people like TileCoach fighting the good fight.
Did he pay you for your diagnosis ?
If shower is leaking why doesn’t he just file insuriance claim ,
Sounds like the homeowner was responsible for that mess.
Scooby doo mystery 😂
I have me ask me all the time the best thing to do if you don't have any money, I tell them don't touch it or use it until you can afford to fix it. Once I expose a problem I need to fix it , I can't cover it over. If you need a band aid go see your mom, lol
Bruce probably gave the last tile guy the same sob story so he decided to shit n' git.., If I was Isaac, I'd be like, Sayonara, dude.
That moment the customer thinks you can replace just the drain only and you think to yourself 'Oh crap, he thinks this will cost 1/30th of actual'
Money is kinda tight....That's what fiberglass showers are for. Glenn Haege said the biggest tool in the toolbox is a checkbook.
When " Awesome" actually means WTF.. feel sorry for this guy,
ohhh zee schluterless showaa . crazy how they just slapped a ton of thinset and stone on it and called it a day
The second I laid eyes on the homeowner.....I knew exactly what was coming. starts out by saying his WIFE layed the floor slate?! right! he's just priming the pump. his wife lays the floor buy HE hired someone to do the shower??? 20 yrs ago this "homeowner" laid the rock over the tile himself. his wife came down with cancer that quickly progressed & now they or he is ready to, or needs to move and he/they need to sell the house asap. so before he has a relator come pick the place apart he needs someone to come unscrew the disastrous micro shower he & his wife created years ago. tile guy my are!!! And oh yeah, he just noticed, right before Tilecoach got there that the door just started rubbing. can't stand gutless people like this. He could have said... Hey man, I did this job 20 yrs ago, I need to sell & I'm not able to do the work myself anymore. how much will it cost to fix this up? I hope TileCoach walk on this one.
He probably gave him the 5-5 guarantee...its guaranteed 5 minutes or until he's 5 feet away
Nope it's called a brake light warranty. When u see my brake lights after finishing the job the warranty is Up
The issue is most homeowners do not educate themselves on the basics of how it works... if the homeowner just checked in on them a few times, he would know there was an issue early on. Let's assume he is at work and is busy. Give them a call and ask if they can send you a photo of the progress. #1 red flag should have been the demo... where did all the broken tiles go if the tiles were supposed to be removed? Do they not have cameras in their home and check to see what happened with thr Schluter? I wonder if the homeowner simply did the work himself thinking he could just make it look nice. The fact he referred this tile guy to do othed peoples homes... what a horrible real estate agent he is. You cannot recommend bad workers to your own clients, man....
The install was 12 years ago, so smartphones were finally catching on but not universally used. And many of us don't have security cameras inside our home even today.
I agree how can you refer a guy like this? I am the owner and the real estate agent. At the time the home was being remodeled it was not occupied. No cameras. Also at the time we owned a couple tile & granite stores. When we referred this guy we had not only seen his work but also seen him do installs. We also provided all the materials including a Schluter system which he did not install. I screwed up we left the guy alone to do the work. As far as referring the guy it is like the Tile Coah said the shower looked like it was done right until it stared to leak.
The homeowner real estate agent did this mess. How many agents are quick to at they will demo themselves. NONE😅
I’ve pulled up a shower from the 80’s up with that tarpaper stuff and it just crumbled in your fingers.
I build showers in Wichita, I've come across some hokie stuff on tearout. Nothing like that. Every homeowner has the right to cancel work at anytime!
U get what pay for
Oh as a realtor he knew exactly what he was getting. You get what you get. Experienced realtors know who the good contractors are. Know all the horror stories and know who the bad contractors are. He chose to save money. He knew what he was getting into
Look at the walls. Lips, uneven grout lines. That was done by someone with zero effs to give.
Funny thing Issac said it looked good that was no pro doing that shower
The high cost of living in California this homeowner wants it done cheaply. It's hard in NJ, to find any legitimate contractors who would do repairs. I just got used to DYI or paying someone to do it wrong & leak! I got burnt underwater in the late eighties in real estate at 23 yo.
I put ditra over tile in a basement before and tiled over it but I’d never do that in a shower.
This guy knows too much. Its not telling the truth. Must be a "not admitted" DIY hack.
I came across a real mess they used kerdi as a (rubber pan liner)
Witch one of you guys in the comments did this?
This is so sad, I'm a general contractor here in az,,, I see this kinda crap all the time here. People are so obsessed with saving a dollar at the rate of hiring guys who do this kinda work it makes me not want to keep trying
Saving a dollar? You make it sound like people have the money but don't want to spend it. What they do is call in a guy even though they know they can't affort it and say what can you do for me at this price point.
That's the problem, when homeowners dictate what the project should cost,,,who's the professional at that point ?!
@@jeffpope8014 What is Zero Minus Zero? Nuth'in. If you quote a price and the customer can't pay it then you have two choices. 1. Walk away with nuth'in, 2. Come to an arrangement. Ie. credit, price reduction or adjust the service you want to provide. But what you can't do is make the owner magically have the money. The home owner has an obligation to himself to negotiate for the best terms. That is business. You either will or your won't.
I bet the tile guy says that he has been doing them that way his whole life.
If moneys tight I'd say quit using that shower
Don't blame handyman
Bad drain placement especially to be running into a joist, would of had to run from that one
Kinda sounds like something a certain company would do, you know the one that puts their product over existing stuff... Starts with an R and ends with bath...
I am reading in the comments and some of you people either contract in plush and prosperous communities or you don't actually don't contract work nor even solicit for contractors to do work for you. First of all prices for materials are up 400% . All the contractors are up to their necks in job requests so they and charging premium prices as well. So the quotes are very high. Alot of guys are doing stuff like taking down payments for other jobs while they are on another job or two. And when they accept a job they only want to take a job that they can get in and out of quickly. They want a $2500 in one day type work. But if your job problematic you can't pay them $5000.00 to get in tangled with a problem. . So for that reason a $5000 bathroom job will not fly any more. But the flip side of that is that nobody has $12,000 just laying around these days.
I get the sense that the homeowner did it himself ( or his wife)
My wife and I owned Tile and granite stores at the time. She did a pretty nice job with the slate floors. Sadly I wish I had done it myself. We supplied all of the materials including the Schluter System which he did not install. He was a licensed Tile contractor.
@@brucepflieger7212 Where is he now?
Take out bottom row and redo it
That shower looks horrible 😮
He must have told the unlicensed tile guy “go cheap” he looks well fed for a poor man.
@beekeepermariadelgado6806 Agreed. He owns at least a dozen properties that he's renting. Those are the type of people who have millions but keep crying that they are barely surviving 😂
Looks like a job from Starr tile
I'm only about half way through the video an it's starting to look like the home owner himself tiled that man. You need to be a little careful how you criticize the work😂
Lasted for 12 years? Not bad. He probably hired the cheapest guy so he got his money’s worth. Can’t expect a cheap install to last forever. Issac is a tile guy and he does plumbing…. What’s the difference?
I thought who calls a tile guy for a leaking shower drain
@@kregar14 Actually the drain was working just fine…It was leaking around the drain because there was no waterproofing. Even though the tile guy reused the old cast iron drain, the water wasn’t leaking from the plumbing. The leak was in the shower system, not the plumbing system.
The tile guy did what that homeowner was willing to pay for. His finances were probably low 12 years ago, too. I feel bad for the guy a little.
At the time I owned 2 tile stores and supplied the materials for the job including the Schluter System which he obviously did not install. The tile guy got paid well.
lord we pray to you Jesus to bless them with peace and guidance on this situation.. thank you lord Amen!
🙏
hook him up
What a nightmare.
Fixing other peoples shit, tough way to make a living
He's not that bad off. I'm assuming he got that done cheap. If so, he got 12 years out of a cheap repair, which isn't the worst thing in the world. Yeah sure, now he has to follow all the way through, but he just got away with over a decade of not doing this.
This guy is the primest diy candidate I've seen in a while though. Why not, he's aware of the concepts etc...
i would agree but i think he was under the illusion that it was more expensive seeing as he bought the tile guy ( hack) all the stuff to do it and they guy just put lipstick on a pig and took the money
Actually in hindsight I wish I did do it myself. Tile is not new to me. At the time I owned a couple Tile and Granite stores. I supplied the guy with a complete Schluter system. I wish I had paid a" little" money for that shower. Apparently the guy thought he was giving me such a great deal that he didn't actually have to do it right. At the time that was probably an $8,000 to 10k adventure.
wow