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Comprehensive Dejavoo QD4 Tutorial: Set Up, Features, and FAQs
Welcome to our detailed guide on the Dejavoo QD4! In this video, we will cover everything you need to know about this versatile device, from setup to advanced features. Whether you're a new device owner asking “how does the Dejavoo QD4 work?” or looking to optimize your use of the Dejavoo QD4, this tutorial has you covered. Check out the chapters below for easy navigation:
Chapters:
0:00 - Introduction
0:17 Unboxing the Dejavoo QD4
1:14 Connecting your Dejavoo QD4 terminal to the internet
2:27 How to Settle Daily Batch on the Dejavoo QD4
2:58 How to Run a Sale on the Dejavoo QD4
3:50 How to Void a Transaction on the Dejavoo QD4
4:47 How to Replace the Receipt Paper on the Dejavoo QD4
5:13 Common FAQs about the Dejavoo QD4
5:21 How to Add Tax Automatically on the Dejavoo QD4
5:52 How to Set Up a Signature Capture on the Dejavoo QD4
6:13 Is There a Way to Connect the Dejavoo to My PC?
If you found this video helpful, please like, comment, and subscribe for more tutorials and tips!
For more Dejavoo terminal troubleshooting solutions, we have the Dejavoo QD4 manual here: acumenconnections.com/wp-content/uploads/2024/04/QD4-Manual.pdf
Or you can contact Sean High at (800) 864-4644 or acumensales@acumenconnections.com
Learn more about how we’re helping businesses eliminate their payment processing fees: acumenconnections.com/merchant-discount-programs/
Subscribe to our channel for more videos: www.youtube.com/@acumenconnections
Follow us on social media:
Facebook: acumenconnectionsinc
Tiktok: www.tiktok.com/@acumen.connections
Instagram: acumenconnectionsinc
zhlédnutí: 300

Video

Cash Discount Program Explained: What Cash Discounting Is and How to Set It Up
zhlédnutí 58Před 2 měsíci
Welcome to our channel! Are you looking to save hundreds or thousands on credit card payment processing fees? In this video we cover what a cash discount program is and how to set up a cash discounting program for your business. With Acumen Connections, you can set up a cash discount program (also known as a "dual price program") and keep more of your hard-earned cash! Here's what you need to k...
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Komentáře

  • @ChanelZ167
    @ChanelZ167 Před 6 dny

    Lmbo oh I needed that ❤ 😂perfecto!!!

  • @SandraTDance
    @SandraTDance Před měsícem

    Thanks for this information, id like to ask a question? When a customer puts their pin in the pos system, will they be charged a fee still? Thank you

    • @acumenconnections
      @acumenconnections Před 27 dny

      Thanks for the question. Yes, for cash discounting, there is a discount for using cash, so ALL card transactions will pay the card price.

  • @realMaxEffort
    @realMaxEffort Před měsícem

    did you mean to type bored?

  • @kathyvilleneuve1372
    @kathyvilleneuve1372 Před měsícem

    Can you shut down the unit without unplugging?

  • @nedbache
    @nedbache Před měsícem

    Do I need a SAM Card before I start using the machine?

  • @nedbache
    @nedbache Před měsícem

    Do I need a SAM card before I start using the machine?

  • @yazminramirez255
    @yazminramirez255 Před 2 měsíci

    Thank you 😊

  • @michaeloreagan9758
    @michaeloreagan9758 Před 2 měsíci

    I have my dejavoo z11 set up. I dont have a debit option for a sale only credit. And when i print, the receipt always comes up blank like theres no ink at all. I cant find anything about spare ink? Ordering ink? Or why it won't actually print anything

  • @nbercasio
    @nbercasio Před 4 měsíci

    Does anyone know the options we have to connect a touch screen monitor to choose the items for purchase, cash register for cash payment, printer and use Desktop 3500 as the credit card reader? Please send a link. I appreciate it.

    • @acumenconnections
      @acumenconnections Před 4 měsíci

      The Tetra desk 3500 isn't set up to be a pin terminal for a POS, it's not set up to receive command inputs. You would need Ingenico's Lane models to do that.

  • @mikehessano4019
    @mikehessano4019 Před 6 měsíci

    You should tell people that if you enter a credit card manually that you are responsible for a dispute. Also ticket sale is a big scam that scammers can do and will do to get pre authorization code like 123456 to make any transaction happen and approved. Just to educate you all. Cause I have had many scams happen at my business.

  • @joshfuqua1147
    @joshfuqua1147 Před 7 měsíci

    All my recipets can save our hundreds

  • @adolfoh7609
    @adolfoh7609 Před 8 měsíci

    Hello I was running a batch and the paper ran out. How can I print previous batches?

    • @acumenconnections
      @acumenconnections Před 8 měsíci

      Unfortunately, you can't from the terminal. Once it batches out, it wipes the batch from its memory. You can always reach out to your processor, who can view those reports on their side and have them sent to you.

  • @acumenconnections
    @acumenconnections Před 8 měsíci

    Use this link to grab the free templates! acumenconnections.com/black-friday-ideas-for-small-businesses-free-resources/

  • @acumenconnections
    @acumenconnections Před 9 měsíci

    Click here to find out how we can save you 100s of dollars a month! acumenconnections.com/

  • @stretchynutsack2846
    @stretchynutsack2846 Před 9 měsíci

    Ok Heisenberg

    • @acumenconnections
      @acumenconnections Před 9 měsíci

      Thanks for the comment! Do you have a favorite season of breaking bad?

  • @acumenconnections
    @acumenconnections Před 10 měsíci

    Need tips on how to unwind? acumenconnections.com/how-to-unwind-after-work-without-feeling-guilty/

  • @acumenconnections
    @acumenconnections Před 10 měsíci

    Don't miss out on how we can help you!acumenconnections.com/

  • @acumenconnections
    @acumenconnections Před 10 měsíci

    Want to learn about Acumen Connections?? Click the link! acumenconnections.com/

  • @acumenconnections
    @acumenconnections Před 10 měsíci

    Learn more about Acumen Connections by clicking this link! acumenconnections.com/

  • @lawrences5208
    @lawrences5208 Před 10 měsíci

    😢 Promo-SM

  • @keithdwilson82
    @keithdwilson82 Před 10 měsíci

    Hey how do I add my business logo as a screensaver?

  • @KingGojo1234
    @KingGojo1234 Před 10 měsíci

    Waltuh

    • @acumenconnections
      @acumenconnections Před 10 měsíci

      Thanks for the comment! Have you seen the new barbie movie?

    • @ysufbabcakr
      @ysufbabcakr Před 10 měsíci

      Eyyo mr White we need cook

    • @AndrewStoffregen
      @AndrewStoffregen Před 10 měsíci

      When it comes to credit card processing, no half measures Walter...

  • @abedelkaderabed2206
    @abedelkaderabed2206 Před 11 měsíci

    i want to connect the dejavoo to my pc, what i mean is to send the deal amount from my pc by API call or some socket then the price appear in dejavoo device ? there is any way to do that ?

    • @acumenconnections
      @acumenconnections Před 11 měsíci

      Hi! You can connect to Dejavoo's POS terminals, but you can't connect to a regular computer running something like QuickBooks or other 3rd party software.

    • @abedelkaderabed2206
      @abedelkaderabed2206 Před 11 měsíci

      @@acumenconnections do you know how can i connect the dejavoo POS terminals? I have a software that acting like a cashier I just want to link the dejavoo to transmit deal price then I will continue with the dejavoo screen. i dont want to put the price manually i want to transmit it from the pc

  • @abedelkaderabed2206
    @abedelkaderabed2206 Před 11 měsíci

    how to send the deal from the laptop and then continue with the dejavoo device

  • @AutumnTheFoxeer
    @AutumnTheFoxeer Před 11 měsíci

    I love your hair so much! I have always wished that I could have straight hair 🥲

    • @acumenconnections
      @acumenconnections Před 11 měsíci

      Thank you! Do you have naturally curly hair?

    • @AutumnTheFoxeer
      @AutumnTheFoxeer Před 11 měsíci

      @@acumenconnections yeah, and it's impossible to keep decent!

  • @user-ee7wx2zl6j
    @user-ee7wx2zl6j Před 11 měsíci

    Slay

  • @w9006
    @w9006 Před 11 měsíci

    When woah Vicky gets a job

  • @bobbymckeel1034
    @bobbymckeel1034 Před rokem

    The admin password given does not work, how would I figure out the admin password?

    • @acumenconnections
      @acumenconnections Před 11 měsíci

      You'll have to contact your payment processing provider and ask them what admin password they set for your device.

  • @bilawalgoher
    @bilawalgoher Před rokem

    sir how to get automatically customers copy?

  • @user-fm2yu9ro6r
    @user-fm2yu9ro6r Před rokem

    how to close batch automatically after midnight at the end of day?

    • @acumenconnections
      @acumenconnections Před rokem

      1. Press the menu hamburger button on the touchscreen 2. Press “settlements” 3. Press “batch settings” To ENABEL: Select Dial Enter the time you want to auto batch (HHMM format, military time) Screen will show "Updating Params" then return to the idle screen To DISABLE: Select “Off” Screen will show "Updating Params" then return to the idle screen Hope this helps! :)

  • @humanvsalienofficial

    How I can contact you?

    • @acumenconnections
      @acumenconnections Před rokem

      Thanks for reaching out! Depending on your needs, you can check out our website: acumenconnections.com/ We have an article there on this topic, user manuals with more info, and even contact information.

  • @SuperAmericanism
    @SuperAmericanism Před rokem

    Does anyone know how to disable the PO prompt? I know some terminals have that functionality, not sure if this one does.

    • @acumenconnections
      @acumenconnections Před rokem

      Thanks for watching our video and asking a question! We're happy to help answer questions. What do you mean by "PO" prompt?

  • @JoaoSilva-zh3md
    @JoaoSilva-zh3md Před rokem

    Sorry, *do you know :)

  • @JoaoSilva-zh3md
    @JoaoSilva-zh3md Před rokem

    Hi, do you now if we can disable the logs? If yes, how can we do it?

  • @judyhaynes4674
    @judyhaynes4674 Před rokem

    I have a problem the machine is stuck on Enter admin name and we cannot get back to the main menu. Any help here?

  • @aaronlevacy
    @aaronlevacy Před rokem

    Anyone else having a problem with the 3500 rebooting after in putting the PIN on a 1500 PIN pad? My two units reboot repeatedly throughout the day only after my client puts their PIN in. Not only does it take some time to reboot but the customer always argues that it took the payment even though it does not. I reported this to our processor Elavon and they sent out two refurbs that do the exact same thing. I''ve replaced my router and ethernet cables and everything else tech support had me try. I got fed up with it and decided to go with a different processor.

  • @gercekconfig
    @gercekconfig Před rokem

    Merhaba mail order pos cihazinda nasıl yapılïr ingenico move/3500 marka bu

  • @phillipparker3762
    @phillipparker3762 Před rokem

    𝓹𝓻𝓸𝓶𝓸𝓼𝓶 😏

  • @dawoodsamar1540
    @dawoodsamar1540 Před rokem

    Actually i god issue actually when i just on the device they need supervisor code but didn't know? Please help me out

    • @acumenconnections
      @acumenconnections Před rokem

      A supervisor password would have been created by the business itself. If you want to change it, you'll need to set up a new password. You can use the admin code T8432678 (T= 8 twice) and set a new supervisor password.

  • @Se7enLuckyslevin
    @Se7enLuckyslevin Před rokem

    The password t8432678 Did not work. Any help

  • @tigertrantexas-cuocsongmy

    Is there any way we can set up the percentage of the tip at bottom of receipt?

    • @acumenconnections
      @acumenconnections Před rokem

      That's a great question! It actually depends on your payment processor, more than the device itself. Some payment processors have the option. Others don't.

  • @richardwangsgard380
    @richardwangsgard380 Před 2 lety

    How do I change the language? It's currently in Spanish...

    • @acumenconnections
      @acumenconnections Před rokem

      How to change language settings on Desk 3500 1) Press the white button on the top right of the pin pad 2) Press Admin Mode (possibly "modo administrador" or similar) 3) Enter the admin password t8432678 (t=press 8 button twice) 4) Scroll down and choose Control Panel (possibly "panel de control" or similar) 5) Scroll and pick Terminal Settings (possibly "Configuración de terminales" or "configuración del dispositivo" or similar) 6) Pick General Settings (possibly "Configuración general" or similar) 7) Select Language (possibly "lenguaje" or "idioma" or "lengua" or similar) 8) Choose your preferred language (could be "english" or "inglés") 9) Press the Red X several times to go back to the idle screen Let us know if that works for ya!

  • @kevng5744
    @kevng5744 Před 2 lety

    How come mine is invalid?

  • @FREAKZilla-420
    @FREAKZilla-420 Před 2 lety

    How do you make it a captail?

    • @acumenconnections
      @acumenconnections Před 2 lety

      Great question! You don't need to on the Ingenico device - passwords aren't case-sensitive.

  • @mamiesuwarly78
    @mamiesuwarly78 Před 2 lety

    Thanks