How To Set Up and Use the Dejavoo Z11

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  • čas přidán 30. 07. 2024
  • Learn how to set up and use your Ingenico Dejavoo Z11 credit card machine.
    For more tips, and to even get your own card reader device, check out our website at
    Here's everything we'll cover in this video.
    Chapters:
    Into 00:00
    Unboxing and setting up the Dejavoo Z11 terminal 00:09
    Connecting the Dejavoo Z11to WiFi 03:08
    How to insert receipt paper 03:45
    Dejavoo Z11 credit card machine buttons 04:24
    How to change the manager password 05:10
    Change terminal settings (date/time/language) 06:25
    Entering training mode and adding settings to favorites 07:47
    Running cards with the Dejavoo Z11 09:36
    Running a sale on your card reader 10:37
    Pre-payment and authorization holds 11:30
    Setting up tips (for retail stores) 15:14
    Presale tickets 17:44
    Void transactions 20:23
    Processing returns 21:21
    Turn off test mode or training mode 22:41
    For more information on your Ingenico Dejavoo Z11 terminal, check out our blog at acumenconnections.com/the-ult...
    We have user manuals for more credit card readers here: acumenconnections.com/tech-su...
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Komentáře • 12

  • @michaeloreagan9758
    @michaeloreagan9758 Před 3 měsíci

    I have my dejavoo z11 set up. I dont have a debit option for a sale only credit. And when i print, the receipt always comes up blank like theres no ink at all. I cant find anything about spare ink? Ordering ink? Or why it won't actually print anything

  • @kathyvilleneuve1372
    @kathyvilleneuve1372 Před 2 měsíci

    Can you shut down the unit without unplugging?

  • @mikehessano4019
    @mikehessano4019 Před 7 měsíci +1

    You should tell people that if you enter a credit card manually that you are responsible for a dispute. Also ticket sale is a big scam that scammers can do and will do to get pre authorization code like 123456 to make any transaction happen and approved. Just to educate you all. Cause I have had many scams happen at my business.

  • @keithdwilson82
    @keithdwilson82 Před 11 měsíci

    Hey how do I add my business logo as a screensaver?

  • @abedelkaderabed2206
    @abedelkaderabed2206 Před rokem

    how to send the deal from the laptop and then continue with the dejavoo device

  • @abedelkaderabed2206
    @abedelkaderabed2206 Před rokem

    i want to connect the dejavoo to my pc, what i mean is to send the deal amount from my pc by API call or some socket then the price appear in dejavoo device ?
    there is any way to do that ?

    • @acumenconnections
      @acumenconnections  Před rokem

      Hi! You can connect to Dejavoo's POS terminals, but you can't connect to a regular computer running something like QuickBooks or other 3rd party software.

    • @abedelkaderabed2206
      @abedelkaderabed2206 Před rokem

      @@acumenconnections do you know how can i connect the dejavoo POS terminals?
      I have a software that acting like a cashier I just want to link the dejavoo to transmit deal price then I will continue with the dejavoo screen.
      i dont want to put the price manually i want to transmit it from the pc

  • @user-fm2yu9ro6r
    @user-fm2yu9ro6r Před rokem +1

    how to close batch automatically after midnight at the end of day?

    • @acumenconnections
      @acumenconnections  Před rokem

      1. Press the menu hamburger button on the touchscreen
      2. Press “settlements”
      3. Press “batch settings”
      To ENABEL:
      Select Dial
      Enter the time you want to auto batch (HHMM format, military time)
      Screen will show "Updating Params" then return to the idle screen
      To DISABLE:
      Select “Off”
      Screen will show "Updating Params" then return to the idle screen
      Hope this helps! :)

  • @humanvsalienofficial
    @humanvsalienofficial Před rokem +1

    How I can contact you?

    • @acumenconnections
      @acumenconnections  Před rokem

      Thanks for reaching out! Depending on your needs, you can check out our website: acumenconnections.com/
      We have an article there on this topic, user manuals with more info, and even contact information.