Washer Repair - Replacing the Drain Pump (Whirlpool Part # WP3363892)

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  • čas přidán 22. 10. 2017
  • Click here for more information on this part, installation instructions and more. www.partselect.com/PS11741242...
    This particular Drain Pump is specific to Whirlpool, KitchenAid, Kenmore, Crosley, Maytag and Inglis. To find a Drain Pump specific to your model, visit www.PartSelect.com.
    If your Washer is having any of these symptoms, then replacing the Drain Pump could solve your appliance problem.
    1) Leaking
    2) Will not drain
    Internal Part Number: PS11741242
    OEM Part Number: WP3363892
    Tools used for this repair:
    1) #2 Philips Screw Driver
    2) Pliers
    3) Long flat blade screw driver
    Get model-specific repair help from PartSelect.com. Learn how to troubleshoot, diagnose and repair your appliance with user-generated installation instructions and hundreds of step-by-step repair videos.
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Komentáře • 38

  • @DaiAtlus79
    @DaiAtlus79 Před 7 měsíci +2

    this was a big help! I have a semi-MIA landlord, and my washer wasn't spinning or draining anymore. I researched things and it pointed to the water pump being blocked (buzzing, no grind from a damaged transmission), and i found your video. Big help indeed - unplugged the washer, tipped it back, undid both hoses, pulled off both clamps, pulled the pump, pulled the sock out of the thing (was wrapped around the impeller), put it back together, and it worked right away!!. very thankful that i was able to do it myself and spare me the visit of a technician etc. took me all of 30 minutes!!!

  • @lorynda56
    @lorynda56 Před 8 měsíci +2

    Thank you so much for this video. Being a woman on her own, I was able to replace the faulty part with your help, therefor avoiding a repair bill that I could not afford.

  • @leslefevre8013
    @leslefevre8013 Před 5 lety +21

    This video is great to show you how to access the part and what steps to take to put all back together. One big thing missing is that your washer will probably have a rusted shaft on the motor and removal of pump will be difficult. It may require Liquid wrench, WD 40 or more and physical pulling and prying to remove the old pump. Then the shaft will have to be cleaned and probably filed to remove rust and sanded for a smooth surface. A good coating of an all purpose grease and then gentle tapping with a hammer to get the new pump to slide onto shaft. It takes a little patience and little more elbow grease than what you see in the video. Good luck, you can do it.

    • @bobjones1131
      @bobjones1131 Před 4 lety +1

      Very important info.... Thanks !

    • @j.lietka9406
      @j.lietka9406 Před 4 lety

      Great advice, thanks

    • @knotty4700
      @knotty4700 Před 4 lety +1

      Thank you so much for pointing this out!!

    • @FixItYourself
      @FixItYourself Před 3 lety +1

      Yea I had to do what you said. It was hard to get the pump off. 2 Long screwdrivers prying it off did the trick for me. Cleaned and oiled the shaft a bit and the new pump slid right back on.

    • @teresacameron2808
      @teresacameron2808 Před 3 lety

      Thank you for pointing this out. I decided to tackle my washer today and for the life of me I cannot get that pump off. Watching this video to see what I might be doing wrong and it comes off so easily. Off to find WD40.

  • @mpyoung33
    @mpyoung33 Před rokem +3

    The best video I’ve seen on this topic. Well done!

  • @FixItYourself
    @FixItYourself Před 3 lety +3

    Thanks for the video.

  • @angell6425
    @angell6425 Před měsícem

    very helpful thank you~!

  • @briangardner5055
    @briangardner5055 Před 2 lety +1

    Great video! Thank you very much!

  • @rodolfohuezo6999
    @rodolfohuezo6999 Před 3 lety +1

    My machine is running again thank you

  • @genemeade4057
    @genemeade4057 Před 2 lety +1

    Great job and video!

  • @j.lietka9406
    @j.lietka9406 Před 4 lety +8

    The background tunes could be lower in volume, so we can clearly hear you! A small pan should be put under the hoses before removing, as residual water can drain. The hoses can be inspected for clogs, cracks, etc. But good video, sir!

  • @bertstreet5299
    @bertstreet5299 Před 8 měsíci

    Had to watch this to get the cabinet back on lol

  • @1qtpie
    @1qtpie Před rokem +1

    Hi Steve,
    My washer looks exactly like the one you are working on. I replaced the water pump and it still leaks right in front where the location of the pump is. I did fill the drain hose with water to see if it was leaking from the hose, but no water came out. I put a newspaper underneath to see where the leak was coming from and it is front the front. The leak is minimal no more than an 1/8 cup of water or a little less. Any ideas on why my washer still might be leaking?

  • @johnsun2416
    @johnsun2416 Před 6 měsíci

    Does the pump running all the time when the motor is running? seem like motor have 1 shaft that drive the agitation/spin and the pump at the same time.

  • @rickyma3189
    @rickyma3189 Před rokem

    The pump and motor assembly is the exact same on my washer. I removed the water pump. I'm just not sure if the pump is the issue. Should the wheel inside the pump be free flowing. When I try and spin it it's a bit stiff. I want to know for sure before I buy a new water pump.
    Any help is appreciated, thank you.

  • @jamartin005
    @jamartin005 Před 2 lety +2

    Would be nice if the pump actually was easy to take off. I took the clips off and been hitting it with a hammer for 2 hours. Its siezed right on there my washer is atleast 20 years old

  • @erfmine4940
    @erfmine4940 Před 5 lety +2

    what an awesome video thank you sir

  • @user-np3et5rk6m
    @user-np3et5rk6m Před 3 měsíci

    Just yesterday (Apr 22, 2024), received an estimate from a regional repair company of "around $350.00" to replace one of these pumps. Just so you know...

  • @TheOminous0209
    @TheOminous0209 Před 4 lety

    Hi Steve

  • @pineapplesmash6678
    @pineapplesmash6678 Před 2 lety

    Where do I get a water inlet valve for whirlpool estate that has the therma-ster attached to it

    • @partselect
      @partselect  Před 2 lety

      Hello, do you have the model number of your Washer? We might be able to help you locate that part!

  • @woodhausbozo
    @woodhausbozo Před 3 lety

    heck of a video, fella!

  • @byronboyer6887
    @byronboyer6887 Před 4 měsíci

    Steve why you do far away

  • @robertmin7233
    @robertmin7233 Před 2 lety

    Hi Steve, i changed my pump, but the washer still leaks. any ideas ?

    • @partselect
      @partselect  Před 2 lety

      Sorry to hear your still having a leaking issue, If your pump is the same as the one in this video, the pump is the most common source of a leak either from something piercing the casing from the inside of the shaft seal wearing out. If you had any difficulty getting the old pump off or the new pump on the motor shaft that maybe the cause of your current leak. The motor shafts will corrode and swell if leak has come form shaft seal, the shaft must be smooth and clean before installing new pump or the resistance caused by it will unseat the pump seal and you will still have a leak. Look for pin holes in the hoses to and from the pump to see if something may have pierced one of them. If these are not the issue let us know the make and model of your machine and whereabouts you are seeing the water sitting under the washer as well as how much water, sometimes help to put some newspaper under the machine do a load and see where on the paper is most wet helping pin point the possible cause. Thanks for reaching out and good luck!

  • @manuelbermudez9113
    @manuelbermudez9113 Před 2 lety

    My washer is working as it should. It just makes a loud noice when it drains, what can be the cause?

    • @connornusser-mclemore631
      @connornusser-mclemore631 Před rokem

      I had the same issue

    • @Zomby_Woof
      @Zomby_Woof Před 7 měsíci

      @@connornusser-mclemore631 Me three. I am hoping it's just the pump, and not the motor or worse - the transmission.
      There is some basis for my hope given that it's only when it's draining, but it does drain.
      It's an old machine, but if I can replace a

  • @brightbeautifuldays
    @brightbeautifuldays Před 3 lety +2

    I can't hear you for most of the video

  • @terrywebb8198
    @terrywebb8198 Před 2 lety +2

    There were no cussing or bleeding! ??????