Just came back to say thank you!!! My trap was clean and nothing was stuck. Bought a pump for less than $100 and saved me $1000 from buyer a new washer!
I realize this is 3yo - but still very relevant today. Thank you Morgan, for making the video. It gave me the confidence to remove my pump. YOU CAN FIX A TIRED PUMP!!!! I was intrigued by how "tired" your pump had become - as it didn't make much sense to me that anything would wear out. The rotor is isolated from the stator - so there are no seals or brushes to wear. When I took mine apart, I could only spin the impeller about 20° in either direction and then it got super stiff (even though I'd removed the stator from the housing). Certain that something had "gummed up" the magnetic cylinder opposite the impeller, I used to butter knives to pry the impeller from the housing. It was difficult, and I was certain I it would snap. I figured, "it's already broken, might as well..." It did come apart (there's a seal that creates quite a suction). Once apart, it was clear why the impeller was so stiff. The magnet inside the cylinder had some kind of rubberized coating that delaminated from the magnet, creating excess friction inside the housing. I carefully cleaned both the cylindrical magnet and housing (with WD40 as a solvent). Once reassembled, it spun freely with no friction at all. After reattaching the stator, I could feel the magnetic fields as it turned, but it turned 360° without much effort. I then reassembled the washer, and it worked flawlessly. No more error, and the washer drained quickly and quietly. Anyone who is too cheap to buy the new pump, or in too much of a time-constraint (which was my case), definitely try to disassemble the impeller section.
I went through videos researching this F9 E1 code with my Whirlpool washer. A lot of people having filters absolutely jam packed clogged but I knew this wasn't my issue. Then I found Morfan's video and it all made sense. I took the pump off (found it easier to lay it on its side and take the bottom panel off) fashioned up 2 connections onto an old electrical cord like in the video and bam........trouble shot the fact that it's the motor. It's funny because you have plug it in and unplug it a few times and then it fails and you get a buzzing noise. Thanks so much for the video Morgan you saved me a big service call.
Thank you. I was able to rig up the pump without removing the impeller and thought it was working. This lead me to look at the control board which looked fine. Your video showed me it was the impeller operating intermittently.
Thank you for the great video. This helps a lot. We’ve checked the filter already and was clean. Tomorrow I guess it will be pump checking day! Thank you so much for taking the time to share your knowledge!
Thank you so much for this video. This is very helpful. We were able to fix our washer. We cleaned our filter twice and it didn’t work. 3rd time I found this video and changed the motor. It worked !!! 🙏
Thanks for the video. I suspected mine was doing the same thing so I ordered a new one and then I tested the old one like you did and it did the same thing as yours. Put the new one in last night, and so far it seems to have solved the problem. Again, thanks for the video.
Thank you for your video that's what I have to do to mine the same way you're doing I having the same codes I done cleaned up the filter and everything and still doing it the same thing so it's the same codes so it must be the pump
Curious, I get F9E1 code but able to open door. I'm able to run 'Drain and Spin' option. Could it still be clogged filter and/or bad drain pump? Btw, great video.
There's a switch or relay at the top of the machine hooked up to an air tube . I believe this is what sends the signal to the board. When it malfunctions you get a slow pump code although the pump is fine.
I think my pump is going out cleaned filter out small plastic bag and 21 cents work for a few loads code came back herd that noise your pump made herd that going on mine
Just came back to say thank you!!! My trap was clean and nothing was stuck. Bought a pump for less than $100 and saved me $1000 from buyer a new washer!
I realize this is 3yo - but still very relevant today. Thank you Morgan, for making the video. It gave me the confidence to remove my pump.
YOU CAN FIX A TIRED PUMP!!!!
I was intrigued by how "tired" your pump had become - as it didn't make much sense to me that anything would wear out. The rotor is isolated from the stator - so there are no seals or brushes to wear. When I took mine apart, I could only spin the impeller about 20° in either direction and then it got super stiff (even though I'd removed the stator from the housing). Certain that something had "gummed up" the magnetic cylinder opposite the impeller, I used to butter knives to pry the impeller from the housing. It was difficult, and I was certain I it would snap. I figured, "it's already broken, might as well..." It did come apart (there's a seal that creates quite a suction). Once apart, it was clear why the impeller was so stiff. The magnet inside the cylinder had some kind of rubberized coating that delaminated from the magnet, creating excess friction inside the housing. I carefully cleaned both the cylindrical magnet and housing (with WD40 as a solvent). Once reassembled, it spun freely with no friction at all. After reattaching the stator, I could feel the magnetic fields as it turned, but it turned 360° without much effort.
I then reassembled the washer, and it worked flawlessly. No more error, and the washer drained quickly and quietly. Anyone who is too cheap to buy the new pump, or in too much of a time-constraint (which was my case), definitely try to disassemble the impeller section.
I went through videos researching this F9 E1 code with my Whirlpool washer. A lot of people having filters absolutely jam packed clogged but I knew this wasn't my issue. Then I found Morfan's video and it all made sense. I took the pump off (found it easier to lay it on its side and take the bottom panel off) fashioned up 2 connections onto an old electrical cord like in the video and bam........trouble shot the fact that it's the motor. It's funny because you have plug it in and unplug it a few times and then it fails and you get a buzzing noise. Thanks so much for the video Morgan you saved me a big service call.
Awesome!! Glad it helped and thanks for the comment Sean!
Thank you. I was able to rig up the pump without removing the impeller and thought it was working. This lead me to look at the control board which looked fine. Your video showed me it was the impeller operating intermittently.
Thank you for the great video. This helps a lot. We’ve checked the filter already and was clean. Tomorrow I guess it will be pump checking day! Thank you so much for taking the time to share your knowledge!
Thank you so much for this video. This is very helpful. We were able to fix our washer. We cleaned our filter twice and it didn’t work. 3rd time I found this video and changed the motor. It worked !!! 🙏
Awesome!!
This helped me a ton. Thank you for taking your time to do this for others.
Excellent video. Simple , clear, and informative. Thank you! It helped me understand what happened to my Duet.
Thank you John!
Thanks for the video. I suspected mine was doing the same thing so I ordered a new one and then I tested the old one like you did and it did the same thing as yours. Put the new one in last night, and so far it seems to have solved the problem. Again, thanks for the video.
Take a look at my other video, which shows you how to remove and replace the pump!
Thank you! I’m certain this is my problem. I can hear a loud hum right before I get the error code.
Thank you. Great information. Very helpful.😊
any chance of you posting the part #
Found a sock logged inside of mine. Thanks for sharing this video!
thanks for going one step further.
Your video help me a lot thanks
Thank you for your video that's what I have to do to mine the same way you're doing I having the same codes I done cleaned up the filter and everything and still doing it the same thing so it's the same codes so it must be the pump
Gteat video wrll done! Easy to follow. My filter basket was 100 blocked with dog hair.
Where do I get a new pump?
Thanks. I had no idea it could be that intermittent.
No problem! Glad it helped!
Curious, I get F9E1 code but able to open door. I'm able to run 'Drain and Spin' option. Could it still be clogged filter and/or bad drain pump? Btw, great video.
Great video!
Thanks Andrew!
Can you share the part number
what is part number or washer model number
How to I order the part or where do I find it ?
Replaced the drain pump but still will not drain and go into cycle. Nothing was in the drain or pipes
There's a switch or relay at the top of the machine hooked up to an air tube .
I believe this is what sends the signal to the board.
When it malfunctions you get a slow pump code although the pump is fine.
I think my pump is going out cleaned filter out small plastic bag and 21 cents work for a few loads code came back herd that noise your pump made herd that going on mine