Toto Drake toilet bowl won't fill completely? Here's an easy fix...
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- čas přidán 18. 03. 2021
- I've installed several Toto Drake toilets over the years and they've always performed well, UNTIL RECENTLY when the toilet bowl on a recent install wouldn't fill completely.
I spent A LOT of time trying to figure out what was wrong. I've checked that the floor was level, I tried adjusting the fill valve and got it set up exactly the same as another Toto Drake toilet in our house (which didn't have these problems). I could not diagnose or figure out why this bowl wasn't filling! I wasn't sure if it was a defect with either the tank or bowl.
I searched and found various solutions in forums and other CZcams videos, but none of these suggestions helped me.
I finally shot a video (similar to the one you see above) and sent it to Toto Customer Service. About a week later, I got an email response telling me the problem: the black fill tube (coming off the fill valve) was supposed to go into the larger white flush valve tube and NOT into the tank.
As soon as I made this simple adjustment, it fixed the problem.
This is the toilet in the video: www.totousa.com/drake-two-pie...
Good luck!
Thanks because you saved me a bunch of trouble. I'd ordered this toilet for my new house. Then saw complaints on low bowl fill. Really want this toilet but not a problem also. This certainly fixes the problem so now I don't have to go through the trouble of changing my build sheet. Awesome and I'm very grateful.
OMG!!! I had a plumbing service and a side contractor come over to ask for help with this issue, and neither of them had a solution. You just saved me!!! The low water level has been bothering me for years!!! Thank you!
I replaced my fill valve and did the same thing - hose was diverting water outside that tube. Thanks for the super easy fix!
Awesome video. Had the same problem with my Koehler toilet. Upon inspecting the water hose it was not in the tube just like your toilet. After replacing the hose into the tube, the water level filled into the toilet bowl nice and full. Thank you so much!
Thanks, I've been putting up with the low level for 6 months until I found your video!! The tube was not clipped onto the tube; it was floating loose in the tank!
Thank you! Thank you! Your simple and quick explanation fixed my problem in less than a second.
I was putting up with this issue for YEARS; who knew the damn toilet came with the hose installed incorrectly ...thanks for the simple fix!
YES! Glad this helped you!
I just installed 2 Totos; an Aquia IV and a Drake. Both tanks arrived from the factory set up incorrectly with the tube filling outside of the overflow pipe. I thought that they weren't set up properly but checked other vids to verify (self-doubt!). Interesting that they came from the factory like that.
I had this problem, I tried calling American Standard for help, hard to get a hold of. Then I decided to look on you tube and found you. Problem fixed. Thanks a million
Glad to hear that! Thanks for watching!
Thank you!! We replaced the flapper and all of a sudden the water level was too low. We hooked up the tube backwards. Fixed it as soon as we saw your video.
Just had to replace the flush kit on my old (early 1960s) Universal Rundle and was having the same problem for the same reason. You've saved me a bunch of time, head-scratching, and F-bombs.
This really helped me. I have an American standard toilet but the same problem and the same solution you provided fixed it. So thank you 🙏🏽
THANK YOU, THANK YOU, THANK YOU. I have a Kohler, not a Drake, but your solution worked. I can't believe I didn't see it. I do not care to admit the number of failed attempts to resolve the problem I made.
I had all three toilets in my house replaced. Two of them were setup with the fill hose correctly (in the tube) and one was outside the tube. Spot on advice. Just remember, the tank will take longer to fill up now!
I'm glad it helped!
Thanks so much because you saved me and my toto after 8 months to rechearch a solution to this troubleshooting. 💜🙏💡
Thank you! Yet another happy viewer fixed his problem thanks to your short, to-the-point video. Much obliged.
So glad to hear that! Thanks for letting me know.
Fixed our problem. Thank you for posting!
Awesome advice! In my case the clip had let go and the hose was not in the proper location. Now that it is, it works again! Water level back to normal and now I can adjust it to be higher or lower
This fixed my issue immediately!!! Thank you. Other sites had me adjusting the left side and all kinds of stuff. I moved the hose like you did and suddenly I had the right water line again. Yahoo!!!!
YES! So glad to hear that!
A friend sent me a pic of her Toto toilet bowl water level identical to yours! I watched your video and then went to fix hers.
The hose clip had slipped off of the vertical plastic tube and was spraying water just into the tank. The fix took about 5 seconds!
Thanks for the video!
Alright! I'm so glad to hear it worked for you/her! Thanks for letting me know.
Thanks, was ready to call a plumber, ya saved me some money. Thank you !
Perfect! So glad to hear that!
Thank you for posting this video I just bought an brand new construction home and was having this same problem your video helped me fix it in a few seconds, thank you again.
That's awesome! Thanks for letting me know!
Thanks Seth! Been dealing with this prob for months after our renovation. The hose wasnt clipped on the tube! Freakin plumbers man! Lol
Thanks a million! Your video saved me from buying a new potty!
Thank you! An annoying situation fixed! Loved your video!
Thank you so much for a pure and simple fix. Worked perfectly
Thanks for this video! We bought three new Toto toilets to replace out 3 30-year-old ones and have really loved them. Then we had to have some work done on out underground sprinklers that involved turning the water off at the meter. One of our toilets then wouldn't fill up all the way. So I found your video and when I looked inside, the tube had come off of where it clips on. It's kind of stiff and a little too short, so I think when a blast of air came through, it blew it off of the fill tube. I clipped it back on and it's working fine now, although the clip is very loose and I'll have to remember this if it happens again. Thanks again!
Great! I'm glad you were able to get it fixed, John!
Thank you so much! This video solved my problem. My contractor replaced the toilet incorrectly
So easy! That tube must have popped out and was not in the plastic tube but in the tank. Put it back into the tube....TA DA!!!! Thank you for saving me a lot of money.
Thank you so much! Saved me a plumber call! I’m going to check all the toilets now
I had the same issue and it's been driving me crazy. Thanks for posting!
We fixed our toilet. You're the best Thanks a million
My husband said a toilet bowl isn't supposed to have water in it he knows nothing just pure laziness i fixed this because my entire hose fell out and all he had to do was put the hose back inside and he refused, thank you for helping me
Glad I could help! Thanks for watching!
Awesome. spot on, fixed the problem with my toilet. You are my hero
Thank you so much for this video Seth! It totally solved my problem. Your're the BEST!
Glad to hear that, Karen!
Thank you very much for helping me with this quick and easy fix!!
You're very welcome!
Thanks brother, your solution worked like magic and made my day. Finally I can use my main bedroom toilet.
So glad to hear that! Thanks for letting me know.
This worked! Mine came from factory with the line filling water outside the tub and directly in the tank. I moved the clip just like you and the water level is much better.
Tank: 1.6 gpf ST776SA#1 with a stamp of 10/5/21.
Thanks for the info as your video was the first solution I found. 👍
Excellent! So glad to hear that!
This solution fixed my toilet issue! Thanks so much!
Yes! So glad to hear that!
Thanks for this video, exactly the problem I was having!!
Alright! Glad to hear it helped!
Yep, that was exactly my issue. Thanks for making the video!
Glad it helped! Thanks for watching.
Thank you for posting this helpful video.
Thanks for watching!
Thanks so much for this! It saved me an expensive plumber call! 😊
Thank you for this! I don't have a Toto, but our toilet in the master bath of our new townhouse didn't fill up correctly and I was able to fix the issue with your video!
Alright! I'm glad it worked with yours as well! Thanks for letting me know.
Thanks so much for this video!! I had no clue what was wrong with our toilet!! Did what you said and …. EASY FIX!! working like it should now
YES! Glad to hear it helped!
Wow you really helped me i got a new house and I was getting mad due to the water level done buddy god bless you stay safe
Yes! So glad to hear that!
The Mrs was after me to change the flush valve that wasn't that old. "First, let's consult CZcams." Three minutes later crisis resolved. Well done!
Yes! I'm glad I could help out. :)
Thank you SIR . Awesome help
Finally, a solution, thank you so much!
Thank you! Working beautifully
You solved my problem!! It was way to easy.
thank you Seth for your very helpful video for a ( it turned out) very simple problem.
Jack
Omg ready to call plumber tomorrow. Good thing I searched first here in YT and found your video. Fixed the problem in 3 seconds. Thanks!
YES! That's what I like to hear! Glad I could help you.
saved me a ton of time. Much thanks.
Thank you so much for your video!! I was able to fix our Kohler toilet... a little different but same principle 😊
Amazing! I'm so glad to hear that! Thanks for the comment.
Thanks for posting this. It solved my problem. Yay!
Bless You. Struggled with having to flush twice for quite a while. Put tube into flush valve, and 'voila' - problem solved. Thank You!
Hooray! I'm so glad to hear that!
Thank you! My landlord replaced the tubing and i had super low water in the toilet bowl. He didn’t have tube positioned correctly. LOL! I’ve fixed now!
Glad to hear that!
Very helpful, fixed our toilet. Just moved in to our unit.
Yes! So glad to hear that!
so helpful thank you for the quick video fix
Solved my issue. Many thanx
There is another possible solution to this problem. The newer fill valves have2 adjustments, one of which is a valve that’s built into the water line. Turning it will either increase or decrease the rate the water is flowing into the fill tube. Increasing the rate will result in a higher water level in the bowl.
My tube had come off and was just chillin in the water 😆 Thank you so so so much for this video. You saved me from having to send in a maintenance work order!!!!!!!!😍🥰
Yes! I'm so glad to hear that!
@@sethwilliams43 does this fix the problem of the waste matter sticking on the sides of the bowl?
@@BO_Riddle unfortunately, no. To fix that, you'll have to go through the arduous task of cleaning your toilet every once in a while.
Had the same issue and resolved per this video, thank you sir.
Perfect! Glad to help!
Thanks so much! I watched several videos trying to figure out the issue, and this was it! : )
Yes! Wonderful!
Thank you! Saved me time and money!
Merci, monsieur. Adjusting that hose fixed my problem.
Glad to hear it helped!
Great video!!! Thank you!
Thank you. So helpful!
You’re a genius! Thank you
You’re welcome!
Thank you so much! Just fixed my boyfriends toilet!
Thanks for your video
Thank you! Problem solved, although our Kohler dosent have the metal clip to hold the tube in place.
lifesaver super helpful, thank you so much,
You saved me replacing the full valve or calling a plumber!
Thank you man. It worked👍👍
Wife said it was broken. I watched this video and it was exactly the issue. Told wife i had to take toilet apart and put back together to find several wear and tear issues but that it will work like new again lol the tube wasnt shooting in the little tube Hahaha thanks!
Awesome! So glad it worked out for you!
Thanks! Immediate fix!
Thank you for your video it solved our problem and saved us from calling the plumber. Thank you 😊
That's great to hear! I'm glad it helped!
Thank you! We installed a Kohler (1323429 model) and although I love the toilet, the parts are all plastic, even the part where you normally use a screwdriver to adjust the level. It would not adjust any more than it was, and I knew it was somehow possible because we bought the exact same model last year and was able to adjust it. It ends up there was a kink in the little hose line that filled the bowl. I had a little clamp that I put on it to fix the kink and now it fills with more water. Also, seems like holding the flush handle a second or two longer lowers the tank water level and takes longer to fill, thus allowing more water to flow through the hose to the bowl. It may be that we might have to replace that hose or cut it to shorten it if it continues to cause issues after this.
I’m having the same issue, just started happening out of the blue, not filling enough in the bowl, water level in tank is good and hose is attached properly, I hold the flusher longer and then it fills properly. Going to check the fill valve.
Thank you!!! I fixed the issue in seconds!!!
Perfect! Glad to hear that!
Brilliant! Thank you, kind sir!!!
You're welcome!
Thank you, you are goated for this quick 2 minute tutorial! As a woman i can do anything now haha!😂😂
Thank You!
Thanks so much
Thank you sir!!!!
You the man!
Thank you! Thank you!
You're welcome!
Thanks for sharing this solution. I'm sure going to heaven for this! 🙂
Same problem here .. toilet came with tube in wrong spot and couldn’t figure out why it wasn’t filling the bowl to correct level. Just fixed it and it’s the level it should be . Thanks !
YES! So glad to hear that L P!
@@sethwilliams43 Are you sure the water must fill up to the upper level? I just installed 6 new Drake elongate toilets and they all only fill up to the lower level and work fine for complete flushes. In fact the flushes are so powerful I joked that these toilets are similar to the flushes in airplane toilets. LOL! I suggest anyone concerned about the water level should check with TOTO before modifying what may already be a correct operational configuration.
@@dragonesquire yep, I'm sure. The flush will still work fine if it doesn't fill all the way, but the bowl coverage won't be where it's supposed to be.
Smart! Thanks so much.
Thanks for watching!
Thank you... Thank you very much...
Adjusted valve and tank fills hut bowl is very low. Any ideas?
Thank you! You just saved me a call to the plumber and a ton of money _/\_
YES! So glad to hear that!
Doh!!! That did it. Thank, Seth
You're welcome, Charles!
I have the same problem, however mine is dual flush, any suggestions?
thank you in advance
Are you holding the handle down for the entire flush? Or press and release? My tank water level is fine but bowl won’t fill. And it seems the flapper drops way too fast so I have to hold the handle until the bowl empties. Ive adjusted chain already.
I just bought a Toto Drake II and noticed that press and release flushes just fine but only about half the water in the tank is used. I actually chatted with TOTO today and was told this is normal operation. Mine is a supposed to be 1.28 gallons per flush, and when I press and release the handle it uses 1.28 gallons (per flush). The capacity of the tank is about 3 gallons and it's not supposed to use the entire tank on a single flush. If it's flushing fine with press and reslease then it's working as designed.
Thank you thank you thank you!
You’re welcome!
thanks, it works in the new model. same concept.
Thank you!! I thought we had one of them dry european toilets! LOL Thank u!!